2003 BMW 3 Series
Problems, recalls and owner-reported issues
Air bags is the leading concern among 489 owner complaints filed for this model year. This is the 5th highest complaint count among 21 3 Series model years with reports.
Of the 2003 reports, 17 involved a crash and 21 involved a fire. 26 people were injured and 2 people died.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
158 reports, newest first. Show all
Air bags, Dec 16, 2014
TL* THE CONTACT OWNS A 2003 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V172000 (AIR BAGS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIMEFRAME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Dec 8, 2014, crash
TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE CONTACT FALL ASLEEP BEHIND THE WHEEL AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL /ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. UPDATED 4/29/15*CN UPDATED 9/8/2017*CN
Air bags, Nov 24, 2014
TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V428000 (AIR BAGS). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Nov 20, 2014
I HAVE CONTACTED A BMW DEALER AND BMW USA REGARDING THE TAKATA AIRBAG RECALL. THE DEALER HAS BEEN UNABLE TO SECURE THE PART AND HAS CONTACTED OTHER DEALERS TO SECURE AN AIRBAG. NONE HAVE BEEN AVAILABLE. THIS RECALL BEGAN IN AUGUST. I WAS NOT NOTIFIED BY BMW USA REGARDING THE RECALL AND SEARCHED THE SAFECAR.GOV DATA AND FOUND MY VEHICLE WAS IMPLICATED. THE DEALER ADVISED ME NOT TO DRIVE THE VEHICLE WITH A PASSENGER INSIDE UNTIL THE PART IS REPLACED. I CONTACTED BMW USA THIS WEEK INQUIRING AS TO WHEN THIS PART WILL BE AVAILABLE. I INFORMED THE CUSTOMER SERVICE REPRESENTATIVE THAT THIS VEHICLE HAS NOT BEEN DRIVEN FOR SEVERAL MONTHS. FORTUNATELY, THIS IS NOT MY PRIMARY VEHICLE. I WAS INFORMED THAT BMW IS DILEGENTLY WORKING TO SOLVE THIS ISSUE BUT THE PARTS WERE UNAVAILABLE AND THERE IS NO TIME FRAME FOR WHEN THEY WOULD BE AVAILABLE. WHEN I VOICED MY CONCERN THAT (1) I WAS THE ONLY OWNER OF THE VEHICLE (10 YEARS) AND HAD NOT BEEN INFORMED OF THE RECALL. I WAS TOLD MY FILE HAD BEEN RECENTLY UPDATED. (2) I WAS DISSATISFIED WITH THIS UNACCEPTABLE RESPONSE AND CONCERNED THAT I CANNOT DRIVE THIS VEHICLE, THE CUSTOMER SERVICE REP INFORMED ME THAT SHE HAD NO FURTHER INFORMATION TO PROVIDE AND THAT I WAS RUDE; THIS WAS NOT A PERSONAL ATTACK ON ME AND THAT I HAD NO REASON FOR ATTACKING HER FOR THE INFORMATION THAT SHE PROVIDED. I IMPLORE YOUR ORGANIZATION TO ENSURE THAT BMW USA EXPEDITE THIS RECALL AND REPLACEMENT OF PARTS SO THAT I CAN DRIVE THIS VEHICLE WITHOUT FURTHER SAFETY CONCERNS. I APPRECIATE YOUR ATTENTION TO THIS MATTER. *TR
Air bags, Nov 19, 2014
RE: BMW AIRBAG RECALL CAMPAIGN 14V428 UPON RECEIVING THE RECALL NOTICE I IMMEDIATELY CALLED MY LOCAL DEALER. BMW'S AUTHORIZED AND FRANCHISED DEALERSHIP (CENTURY BMW IN GRENVILLE, SC ) INFORMED ME THAT BMW USA WOULD CONTACT US AS PARTS BECAME AVAILABLE. A MONTH PASSED SINCE RECEIVING THE INITIAL NHTSA 14V428 NOTICE (TANAKA AIRBAG) AND I HAD NO FOLLOW UP. THEREFORE, I CALLED CENTURY BMW AGAIN THIS MORNING : THIS TIME THEY TOOK MY INFO AND ARE ORDERING THE PARTS. BMW MAY A HAVE CONTINGENT LIABILITIES AS SOME PEOPLE ARE MOST LIKELY WAITING FOR ANOTHER NOTICE FROM BMW USA; BASED ON THE DEALERS INITIAL REPRESENTATIONS . RECALLS ARE NEVER A PLEASANT EXPERIENCE BUT THE RISKS ASSOCIATED WITH THIS SAFETY DEFECT MERIT SERIOUS ACTION AND FOLLOW-UP AS SOME OWNERS WERE NOTIFIED TO WAIT FOR A 2ND NOTICE FROM BMW USA...AND NONE HAS COME IN 30+ DAYS. I UNDERSTAND OEMS AND TANAKA ARE PROBABLY SCRAMBLING TO GET "GOOD PARTS" BUT THIS "TACTIC" OR ERROR IN MISINFORMING OWNERS IS PUTTING THE PUBLIC AT RISK. PEOPLE HAVE DIED BECAUSE OF THIS DEFECT AND OWNERS ARE AWAITING A 2ND NOTIFICATION THAT MAY NEVER COME. I AM GLAD I FOLLOWED-UP MYSELF. PLEASE FORCE BMW TO INFORM THE PUBLIC CORRECTLY ON PARTS AVAILABILITY. BMW HAS THE RESPONSIBILITY TO CONTACT REGISTERED OWNERS. OWNERS ARE PRESENTLY WAITING. MISINFORMED AND DRIVING (LITERALLY) A TICKING TIME BOMB THAT CAN, AND HAS, EXPLODED AND INJURED/KILLED PEOPLE.. *TR
Air bags, Nov 10, 2014, crash
TL* THE CONTACT OWNS A 2003 BMW 330I. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE CONTACT PANICKED AND CRASHED SIDEWAYS INTO A CONCRETE MEDIAN. THE CONTACT SUSTAINED BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS AND WAS UNABLE TO PROVIDE FURTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Air bags, Oct 28, 2014
I FILED A PREVIOUS COMPLAINT ON THIS WEB SITE, BUT IT HAS SINCE BEEN REMOVED. THE ODI# I WAS PROVIDED WAS 1011031. PLEASE ADVISE AS TO WHY THE COMPLAINT WAS REMOVED. *TR
Air bags, Oct 24, 2014, crash
I WAS TRAVELING N/B ON ROUTE 1 IN ELKRIDGE MARYLAND @ INTERSECTION DUCKETTS LANE ON 10/9/14 @ 4:47 PM. I WAS INVOLVED IN A 4 CAR PILE UP CRASH, I WAS STOPPED - THE VEHICLE BEHIND ME WAS STRUCK BY A SPEEDING MOTORIST WHICH CAUSED A CHAIN REACTION & STRUCK MY BMW AND KNOCKING ME INTO THE VEHICLE IN FRONT OF ME. BOTH FRONT AIRBAGS EXPLODED WITH CAUSED A SEVERE BURN TO MY RIGHT HAND. MY VEHICLE WAS A TOTAL LOSS AND THE AT-FAULT DRIVER'S INSURANCE HAS POSSESSION OF THE VEHICLE. I WAS IMMEDIATELY TAKEN BY AMBULANCE TO THE HOSPITAL WITH OTHER INJURIES. APPROPRIATELY TWO WEEKS BEFORE THE ACCIDENT, I RECEIVED A LETTER STATING THAT THERE WAS A RECALL ON MY VEHICLE, AND PARTS WERE NOT AVAILABLE TO FIX THE VEHICLE, AND I WOULD BE CONTACTED AT A LATER TIME. I CALLED AND REPORTED THIS INCIDENT TO BMW NORTH AMERICA THIS MORNING - THEY STATED THAT AN EXECUTIVE WOULD GET BACK TO ME IN 1-3 BUSINESS DAYS.....UPDATED 11/18/14 *BF UPDATED 8/4/2015*JS
Air bags, Sep 20, 2014
THERE IS A RECALL ON OUR CAR FOR AIR BAGS, BUT WE RECEIVED A LETTER SAYING THAT THERE ARE NO PARTS AVAILABLE. THERE IS NO INFORMATION ON HOW LONG IT WILL TAKE TO GET THE PARTS. *TR
Air bags, Jul 16, 2014
TL* THE CONTACT OWNS A 2003 BMW 330I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE AIR BAGS DEPLOYED DUE TO DRIVING OVER A POT HOLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Air bags, Jun 2, 2014
TL* THE CONTACT OWNS A 2003 BMW 330I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THE FAILURE AS AN IGNITION CIRCUIT AIR BAG INDICATOR FAULT. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 9,692 AND THE CURRENT MILEAGE WAS 79,692.
Electrical system, Air bags, Wheels, May 20, 2014
TRAVELING SOUTH ON 75,DRIVER DOOR BAG DEPLOYED FOR NO REASON. APPLIED BRAKES AND RAN OFF SIDE OFF ROAD TO KEEP FROM HAVING A CAR REAR END ME AND THEN RIGHT TIRE BLEW OUT DUE TO DROP OFF. CAR SHUT DOWN BY ITSELF. AIR BAGS DID NOT COMPLETELY DEPLOY. OVER HEAD STRAP HIT HEAD AND NECK AREA CAUSING SORENESS AND HEADACHE. DOOR AIR BAG CAUSED FRAGMENTS TO HIT HAND AND TORE OFF SKIN.I THOUGHT CAR WAS ON FIRE DUE TO SMOKE SMELL OF WIRES BURNING,REMOVED STRAP OFF NECK AND GOT OUT OF CAR. IF TRAFFIC HAD BEEN HEAVY THERE WOULD HAVE BEEN A MAJOR WRECK. IF I HAD BEEN ON 2 LANE HIGHWAY I WOULD HAVE HIT HEAD ON ANOTHER VEHICLE. MONDAY CALLED BMW AND THEY SAID SOMEONE WOULD CALL ME BACK. I CALLED EVERY DAY FOR A WEEK AND WAS TOLD TO LEAVE MSG WITH CASE MGR WHICH I DID. 10 DAYS LATER CASE MGR CALLED AND SAID BAGS ARE NOT SUPPOSE TO FULLY DEFLATE AND SHE WOULD HAVE CAR TOWED TO NEAREST DEALER FOR ENGINEER TO LOOK AT AND ONCE THEY HAVE CAR IT COULD BE ANOTHER 2-3 WEEKS BEFORE HE LOOKS AT CAR AND NOT TO EXPECT ANY REPAIRS. SHE ALSO SAID SHE DOES NOT FIND ANY RECALLS FOR THIS CAR. I TOLD HER I FOUND INFO ON INTERNET.NOW I AM OUT OF CAR AND WAITING ON BMW TO LOOK INTO. BMW CASE #[XXX]. NHTSA CAMPAIGN NUMBER 13V172000. + USA TODAY MAY 7,2013. + SUIT CLAIMS AIR BAGS DEFECTIVE (HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/BMW.HTML). + LOS ANGLES TIMES-BMW RECALL AIR BAGS THAT COULD SPRAY SHRAPNEL DEC 16,2013. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Dec 18, 2013, crash
VEHICLE WAS STRUCK ON DRIVER SIDE BY PICKUP TRUCK DARTING OUT FROM INTERSECTING SIDE STREET. TRUCK WAS GOING APROX. 10-15 MPH. BMW APROX. 20-25MPH. THIS WAS A SIDE T-BONE COLLISION, NO SIDE AIRBAGS DEPLOYED. BMW DRIVER SUSTAINED MINOR INJURIES TO HEAD,FACE,CHEST,NECK,SHOULDER. SUBSTANTIAL DAMAGE TO BMW LEFT SIDE. *TR
Air bags, Seats, Apr 13, 2013
SRS WARNING LAMP ILLUMINATED. PASSENGER DISCRIMINATING SENSOR DEFECTIVE, REPLACEMENT REQUIRED TO ELIMINATE MIL AND RESTORE SRS TO OPERATING CONDITION. *TR
Air bags, Mar 28, 2013, crash
TL* THE CONTACT OWNS A 2003 BMW 325XI. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE HYDRO-PLANED AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED FOR CAUSE OF AIR BAG FAILURE. THE CONTACT WAS NOT INJURED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
Air bags, Nov 13, 2012
TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, HE WAS ADVISED THAT THE AIR BAG SENSOR FOR THE PASSENGER FRONT SEAT HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000.
Air bags, Aug 7, 2012
TL* THE CONTACT OWNS A 2003 BMW 330-I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE FAILURE WAS CAUSED BY THE AIR BAGS SENSOR. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED SEVERAL TIMES AFTER THE REPAIR. THE CONTACT CONTINUED TO TAKE THE VEHICLE TO THE DEALER UPON EACH RECURRENCE BUT THE CONTACT WAS CONCERNED BECAUSE AT EVERY VISIT TO THE DEALER, SHE WAS TOLD A DIFFERENT COMPONENT WAS CAUSING THE FAILURE. THE CONTACT WAS NOT AWARE OF EACH COMPONENT THAT SHE WAS ADVISED TO HAVE REPAIRED. THE DEALER LATER DENIED ANY FURTHER SERVICE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 84,000.
Electrical system, Air bags, Latches/locks/linkages, Jan 20, 2012
MULTIPLE INTERMITTENT PROBLEMS WITH DOOR LOCKS FAILING TO OPEN EITHER BY KEY FOB, DEPRESSING BUTTON INSIDE CAR, OR BY PULLING INSIDE DOOR HANDLE. TO EXIT CAR, MUST LOWER WINDOWS AND INSERT KEY INTO OUTSIDE KEYHOLE. THIS IS A SERIOUS HAZARD! PROBLEM ARISES WITH NO APPARENT CAUSE, THEN WILL DISAPPEAR A FEW DAYS LATER WITH FOR NO APPARENT REASON. BMW REPLACED ACTUATOR (?) AND THE PROBLEM APPEARS TO HAVE DISAPPEARED, BUT IT COST ME $1400. OTHER ELECTRICAL PROBLEM IS WITH AIR BAG WARNING LIGHT COMING ON AFTER CAR SITS UNDRIVEN FOR MORE THAN A COUPLE OF DAYS. WAS TOLD THAT AIR BAGS WILL NOT WORK WITH LIGHT ON. NO REASON FOUND. BATTERY CHECKS OUT FULLY CHARGED. *TT
Air bags, Nov 29, 2011
I WAS DRIVING MY 2003 BMW 325XI WHEN THE DRIVER SIDE AIRBAGS DEPLOYED SUDDENLY. I DO NOT BELIEVE THAT I HIT ANYTHING AND I DID NOT SEE ANY DAMAGE ON THE VEHICLE WHEN I INSPECTED THE CAR AFTER THE DEPLOYMENT. BMW INSPECTED THE CAR AND FOUND SOME DAMAGE UNDERNEATH THE CAR AND CLAIMED THAT THIS DAMAGE CAUSED THE DEPLOYMENT. HOWEVER, I AM ALMOST CERTAIN THAT THIS DAMAGE DID NOT OCCUR AT THE TIME OF THE DEPLOYMENT. BMW WAS NOT INTERESTED IN FURTHER INVESTIGATING MY CASE AND STUCK WITH THE CONCLUSION THAT THE MINOR DAMAGE FOUND UNDERNEATH THE CAR CAUSED THE AIRBAGS TO DEPLOY. *KB
Air bags, Jul 8, 2011, crash
MY 2003 BMW 325I SEDAN WAS T-BONED ON DRIVERS SIDE DOORS, AND SENT ACROSS THE INTERSECTION AND SMASHED INTO UTILITY POLE ON REAR PASSENGER SIDE WITH ENOUGH FORCE TO BEND THE FRAME. NO SIDE OR CURTAIN AIR BAGS DEPLOYED. OTHER DRIVER RAN A RED LIGHT AT ABOUT 40 MPH AND NEVER HIT THE BRAKES. MY HEAD SLAMMED TO THE TOP OF THE DRIVER'S DOOR WHERE AN AIR BAG SHOULD HAVE BEEN, CAUSING SWELLING AND NUMBNESS TO THIS DAY. THE DOOR SLAMMED INTO MY ENTIRE LEFT SIDE WHERE THE AIR BAG IN THE DOOR SHOULD HAVE BEEN. I WAS WEARING A SEAT BELT. THE CAR IS TOTALED. BMW IS SENDING AN ENGINEER TO EXAMINE THE CAR IN A FEW DAYS. *TR
Air bags, Jun 24, 2011
TL* THE CONTACT OWNS A 2006 BMW 3-SERIES. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, INDICATING THAT THE FRONT PASSENGER SIDE AIR BAG WAS NOT FUNCTIONING. THE CONTACT NOTICED NHTSA CAMPAIGN I.D. NUMBER 08V384000 (AIR BAGS:FRONTAL) AND TOOK THE VEHICLE TO AN AUTHORIZED DEALER. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER AIR BAG DETECTION MATT NEEDED TO BE REPLACED, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE CONTACT EXPRESSED CONCERN IN REGARDS TO DRIVING A VEHICLE WITHOUT A FUNCTIONING AIR BAG. THE FAILURE MILEAGE WAS 81,606. UPDATED 07/26/11 *BF THE CONSUMER STATED BMW AGREED TO SHARE THE COST WITH THE HIM. UPDATED 07/28/11
Air bags, Feb 24, 2010
TL*THE CONTACT OWNS A 2003 BMW 330XI. WHILE THE CONTACT WAS DRIVING 35 MPH THE PASSENGER SIDE FRONT AIR BAG SUDDENLY DEPLOYED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 58000.
Engine and engine cooling, Air bags, Jan 6, 2010
1-AIR BAG WARNING LIGHT WOULD NOT TURN OFF AFTER START UP. TOOK VEHICLE TO LOCAL BMW DEALER. WAS INFORMED THAT I NEEDED TO FIX THIS PROBLEM SO AIR BAG WOULD DEPLOY PROPERLY ON PASSENGER SEAT . WAS TOLD THIS IS A 'COMMON' PROBLEM ON E46 MODELS! VERY COSTLY TO REPAIR..NOT TO MENTION THAT THE PARTS THAT NEEDED REPLACEMENT ARE WELL STOCKED AT ALL BMW DEALERS THAT I CALLED..VERY RARELY HAS ANYONE SAT ON PASSENGER SEAT..THE DEFECT IN THE SEAT SENSOR IS DISCUSSED IN INTERNET WEB SITES AS FAR BACK TO THE E39 SERIES MODELS AS WELL AS THE E90 SERIES MODELS. 2- RADIATOR EXPANSION TANK FAILS TOO OFTEN ON THIS SERIES MODEL. I DEVELOPED A ANTI-FREEZE LEAK ON A RETURN VACATION TRIP. NO WARNING WAS GIVEN.. PARKED CAR IN GARAGE IN THE EVENING, NOTICED A FAIR AMOUNT OF ANTI-FREEZE ON GROUND. AGAIN, WAS TOLD THIS IS COMMON ON THIS SERIES E46 MODEL.. SINCE WHEN IS EQUIPMENT FAILURE A STANDARD FOR THE SAFE OPERATION OF ANY MOTOR VEHICLE? THE PARTS THAT FAIL IN THIS VEHICLE CAN CAUSE GREAT INJURY TO ITS OCCUPANTS ESPECIALLY THE PASSENGER IN THE CASE OF AIR BAG DEPLOYMENT. IN THE CASE OF THE RADIATOR EXPANSION TANK,FOR THIS PART TO FAIL WITHOUT WARNING CAN BE CATASTROPHIC TO THE ENGINE, WHICH WILL CAUSE SEVERE DAMAGE. IF ENGINE IS NOT OPERATIONAL, ONE CAN LOSE POWER STEERING OR BRAKE CAPABILITY, OR BOTH. *TR
Air bags, Jun 9, 2009
TL*THE CONTACT OWNS A 2003 BMW 330XI. WHILE DRIVING 25 MPH, THE CONTACT DROVE OVER A POTHOLE IN THE ROAD, WHICH CAUSED THE LOWER PORTION OF THE PASSENGER SIDE AIR BAG TO DEPLOY. A POLICE REPORT WAS FILED. THE TOP PORTION OF THE PASSENGER SIDE AIR BAG HAD NO AIR IN IT; THEREFORE, IT COULD NOT DEPLOY PROPERLY. THE VEHICLE HAD TO BE TOWED TO A BMW SHOP AND THE MECHANIC STATED THAT THE ENTIRE PASSENGER SIDE AIR BAG NEEDED TO BE REPLACED. THE CONTACT BELIEVES THAT A POTHOLE SHOULD NOT HAVE CAUSED THE AIR BAG TO DEPLOY. HE WAS VERY DISAPPOINTED TO DISCOVER AFTER THE DEPLOYMENT THAT HALF OF THE PASSENGER SIDE AIR BAG WAS NOT WORKING PROPERLY. HE BELIEVES THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS, BUT THEY ARE REFUSING RESPONSIBILITY. THE CURRENT AND FAILURE MILEAGES WERE 43,000.
Air bags, Mar 9, 2009
TL*THE CONTACT OWNS A 2003 BMW 330I. THE CONTACT STATED THAT THE PASSENGER SEAT AIR BAG SENSOR CAUSES THE AIR BAG INDICATOR TO ILLUMINATE. THE ILLUMINATION OCCURS WHENEVER SOMEONE IS SEATED IN THE PASSENGER SEAT. THE INDICATOR REMAINS LIT EVEN IF NO ONE IS IN THE PASSENGER SEAT. THE DEALER STATED THAT THE WARRANTY WAS EXPIRED AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 59,000.