2004 BMW 3 Series
Problems, recalls and owner-reported issues
Air bags is the leading concern among 558 owner complaints filed for this model year. This is the 4th highest complaint count among 21 3 Series model years with reports.
Of the 2004 reports, 26 involved a crash and 23 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
558 reports, newest first.
Exterior lighting, Dec 31, 2017
HEADLIGHTS HAVE LOST BRIGHTNESS AND COVERAGE AND DO NOT ILLIUMINATE THE ROAD PROPERLY. VEHICLE IS EQUIPPED WITH HID XENON LIGHTS PACKAGE AND WHEN NEW WERE EXTREMELY BRIGHT BUT NOW ARE VERY DIM. ORIGINAL EQUIPMENT WITH NO MODIFICATIONS OR ACCIDENTS.
Air bags, Dec 27, 2017, crash
"TAKATA RECALL" I'VE RECEIVED CONFIRMATION MY VEHICLE IS ONE OF THE VEHICLE APART OF THE TAKATA RECALL. I'M A SINGLE FATHER OF A 13 YR OLD SON. KNOWING THE DANGER MY SON HAS BEEN IN ALL OF THIS TIME HAS SHAKEN MY CORE COMFORT ZONE TO DUST. I'M NOW IN THE PROCESS TO CORRECT THIS BAD AIRBAG CURRENTLY IN MY VEHICLE. MY SON'S FUTURE HAS BEEN PLACED IN RUSK AND THAT WILL NOT BE LEFT UNCHECKED BY MEANS AVAILABLE. I WAS HIT WITH MY SON IN THE CAR AND THE BAD AIRBAG DIDN'T DEPLOY, THANK GOD!
Electrical system, Nov 18, 2017
VEHICLE ADAPTIVE XENON HEADLIGHT WIRING IS FAULTY . WIRE INSULATION IS CRACKING/DETERIORATING AND ENTIRE WIRES ARE BREAKING APART. SYMPTOMS START WITH FLICKERING XENON HEADLIGHT EVENTUALLY (ABOUT A WEEK LATER) STOPS WORKING AT ALL. VEHICLE IS MOVING OR STATIONARY, ENGINE ON. THE FAULTY WIRES ARE IN A WEATHER SEALED COMPARTMENT OF THE HEADLIGHT AND HAVE NEVER (TO MY KNOWLEDGE) EVEN BEEN UNSEALED/ACCESSED SINCE LEAVING THE FACTORY. THE ISSUE IS ON THE PASSENGER SIDE, UNKNOWN IF IT IS ON THE DRIVER SIDE AS WELL. THE ATTACHED PHOTO SHOWS BACK SIDE OF THE HEADLIGHT HOUSING LOOKING DOWN, WITH THE WEATHER-SEALED COMPARTMENT OPEN. ALL EXPOSED WIRE IS AS A RESULT OF THE ISSUE, NOBODY HAS ACTIVELY CUT OR STRIPPED THE WIRES. PROBLEM FIRST NOTICED IN SEPT OF 2016, ATTEMPTS WERE MADE TO REPAIR BUT NOW IT HAS HAPPENED AGAIN, WORSE.
Air bags, Seats, Engine, Nov 10, 2017
TAKATA RECALL I HAVE REQUESTED SINCE MAY 2015-NOVEMEBR 2017 A REPAIR TO THIS RECALL. MY CAR WAS ON A MOUNTAIN GOING UPHILL AND IT STALLED OUT AND MADE FLICKERING. IT WAS TOWED TO BMW SEALERSHIP WHO KEPT THE CAR FOR ALMOST THREE MONTHS AND COULD NOT FIX. I CALLED BMW TO NO RESOLUTION. THE CAR WAS IN MOTION GOING UP A HILL.
Electrical system, Nov 8, 2017, fire
MY VEHICLE UNEXPECTEDLY STARTED ON FIRE AS MY DAUGHTER WAS DRIVING TO SCHOOL. IT WAS DETERMINED THAT IT WAS AN ELECTRICAL FIRE, AND RESULTED IN THE CAR BEING TOTALED. THE 2004 MODELS NEED TO BE INCLUDED IN THE RECALL (NOT THAT IT WILL HELP WITH THE LOSS OF MY CAR).
Air bags, Oct 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V428000 AND 15V31800 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER, BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Engine, Sep 26, 2017, fire
CAR BURNED WHILE PARKED
Air bags, Sep 3, 2017
TAKATA RECALL
Air bags, Aug 23, 2017
TAKATA RECALL. RECALL 15V-318 AND 14V-428 ARE RECALLS THAT I CANNOT GET REPAIRED. I HAVE CALLED CUSTOMER RELATIONS TWICE WITHOUT A RESPONSE. I HAVE CALLED WICHITA LUXURY COLLECTIONS 1-316-719-8300 SINCE MAY 2015 AND JULY 2015 AND THEY STILL DO NOT HAVE PARTS. I EXPECT BETTER SERVICE.IF THEY TAKE THIS RECALL SERIOUSLY.
Air bags, Aug 19, 2017, crash
MY DAUGHTER GOT INTO AN ACCIDENT WHERE THE FRONT FENDER AND BUMPER HIT THE SIDE SECTION OF ANOTHER CAR GOING APPROX 20 MPH ON A CITY STREET AND THE AIR BAGS NEVER DEPLOYED. LUCKILY NO ONE WAS HURT.
Exterior lighting, Air bags, Aug 14, 2017
THREE RECALLS. FRONT DRIVERS AIR BAG, FRONT PASSENGER AIRBAG, BOTH REAR QUARTER PANEL LAMPS CARRIER CONNECTOR WIRES HEATED AND MELTED. CONTACTED BMW OF KINGSPORT SEVERAL TIMES FOR ASSISTANCE. SAID WOULD HELP BUT HAS NOT. NEED SCHEMATIC OF REAR TAILLIGHT ASSEMBLIES AND REPAIR OF AIRBAGS.
Engine, Jun 27, 2017, fire
THUR MAY 11, 2017 LOWER ENGINE CAUGHT FIRE WHILE DRIVING ON SUNRISE HIGHWAY NEAR EXIT 49. VEHICLE BEGAN TO SHUT DOWN AND GOT TO THE SHOULDER AND GOT OUT AND SAW THE SMOKE COMING OUT OF THE ENGINE. THE FIRE FLAMES WERE IN THE ENGINE AT BOTTOM OF CAR. A DRIVER BEHIND SAW THE FIRE BENEATH CAR AND WAS TRYING TO CATCH UP WITH ME TO INFORM THAT FLAMES AT BOTTOM OF CAR . FIRE WAS PUT OUT BY THE HIGHWAY SAFETY UNIT.
Fuel/propulsion system, Jun 21, 2017
TL* THE CONTACT OWNS A 2004 BMW 325I. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO RESPOND. THE VEHICLE WAS TOWED TO STERLING BMW (3000 WEST COAST HWY, NEWPORT BEACH, CA 92663) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED, BUT WAS CONTACTED REGARDING RECALL INQUIRIES. THE APPROXIMATE FAILURE MILEAGE WAS 200,020.
Exterior lighting, Air bags, May 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V438000 (EXTERIOR LIGHTING), 14V428000 (AIR BAGS) AND 15V318000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Apr 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT DUE TO THE FACT THERE HAD BEEN NO INCIDENT REPORTS REGARDING THE DRIVER SIDE AIR BAG, THEY WERE NOT PLACING THE SAME RUSH ON THE REPAIR AS THE PASSENGER SIDE AIR BAG. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. PARTS DISTRIBUTION DISCONNECT.
Air bags, Apr 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V318000 (AIR BAGS) AND 14V428000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Exterior lighting, Apr 2, 2017
HEADLIGHT WIRING INSULATION ON STANDARD BMW HEADLIGHTS IS BRITTLE AND FALLING OFF EXPOSING BARE COPPER WIRES WITHIN THE HEADLIGHT ASSEMBLY. IN ORDER TO PROTECT THE HEADLIGHTS I HAVE HAD TO WRAP THE WIRES IN ELECTRICAL TAPE AND SHRINK WRAPPING. THIS ISSUE HAS EXISTED FOR SEVERAL YEARS.
Electrical system, Mar 10, 2017, fire
VEHICLE HAD BEEN SITTING PARKED FOR SEVERAL WEEKS, LOW BATTERY 9.8 VOLTS. SPONTANEOUSLY HEADLIGHTS CAME ON SMOKE FILLED CAR, DOORS WOULD NOT UNLOCK MANUALLY OR BY REMOTE. SHATTERED DOOR GLASS WITH FIRE EXTINGUISHER . CLOSE INSPECTION APPEARS FAULTY HEADLIGHT SWITCH STARTED FIRE HAD 8 TO 10" FLAMES COMING OUT OF LEFT DASHBOARD. DAMAGE TO HDLT SWITCH,VENTS,DASH,CLUSTER,A PILLAR COVER. PUT OUT FIRE MYSELF SO NO FIRE DEPT. REPORTS.
Air bags, Feb 25, 2017
TAKATA RECALL
Air bags, Feb 25, 2017
TAKATA RECALL FIRST THE PASSENGER SIDE AIRBAG WAS RECALLED, AFTER WAITING OVER ONE YEAR, IT WAS REMOVED AND REPLACED. NOW THE DRIVER'S AIRBAG HAS BEEN RECALLED. WE RESPONDED IMMEDIATELY. WE HAVE BEEN WAITING FOR OVER TWO YEARS! NO CONTACT, NO REPLACEMENT. WE CONTINUE TO LIVE IN PERIL OF THE LETHAL DEPLOYMENT OF THE DEFECTIVE AIRBAG AND BMW JUST SAYS WAIT?
Seats, Feb 19, 2017
SEAT HEATER BURNED THROUGH THE PASSENGER SEAT AND BURNED THE PASSENGER. THE HEATER WAS SET ON HIGH AT THE TIME. IT HAS REPEATED THIS ISSUE ON ALL THREE SETTINGS. THE LEATHER IS BURNED.
Air bags, Feb 6, 2017
TAKATA RECALL FIRST I SHOULD SAY THAT THIS IS NOT A COMPLAINT ABOUT AN INCIDENT. THIS IS A COMPLAINT ABOUT THE FAILURE OF BMW TO PROVIDE A TIMELY REPLACEMENT FOR THE THIRTEEN (13) YEAR OLD DRIVER'S SIDE AIRBAG IN MY 2004 BMW 330I, WHICH HAS SPENT ALL OF ITS LIFE IN A HIGH ABSOLUTE HUMIDITY LOCATION (HOUSTON, TEXAS). I FIRST CONTACTED BMW ON APRIL, 26, 2016 REGARDING THE TAKATA AIRBAG RECALL ON MY 2004 BMW 330I. THEY FIRST OFFERED TO PERFORM AN INTERIM REPAIR OR AN ALTERNATE PROVIDED VEHICLE. HOWEVER, THE INSURANCE COMPANY INFORMED ME THAT THE REPLACEMENT VEHICLE WOULD NOT BE COVERED UNDER MY CURRENT POLICY. I FOLLOWED UP AGAIN ON JULY 15, 2016, AND BMW INFORMED ME THAT INTERIM REPAIRS WERE NO LONGER BEING OFFERED BECAUSE FINAL REPAIR PARTS WOULD BE AVAILABLE SHORTLY. THEY SAID I WOULD RECEIVE A NOTICE IN THE MAIL LETTING ME KNOW WHEN I COULD TAKE MY VEHICLE IN TO MY LOCAL BMW CENTER FOR REPAIR. I HAVE VERIFIED THAT MY ADDRESS AND CONTACT INFO IS CORRECT WITH BOTH BMW AND THE REPAIR CENTER IN HOUSTON, TEXAS. HOUSTON, TEXAS IS A HIGH ABSOLUTE HUMIDITY AREA AND THIS CAR IS 13 YEARS OLD WITH THE ORIGINAL AIRBAG STILL INSTALLED. I DRIVE THIS CAR EVERY DAY TO AND FROM WORK IN HIGH TRAFFIC AREAS INSIDE THE CITY OF HOUSTON. I BELIEVE BMW HAS HAD AMPLE TIME TO PROCURE A REPLACEMENT AIRBAG, AND I HAVE CALLED THEM AND WASTED SEVERAL HOURS OF MY PERSONAL TIME ON THIS STILL UNRESOLVED ISSUE. IN SHORT I BELIEVE BMW IS STALLING WITH THE REPLACEMENT OF OLDER MODEL YEAR AIRBAG REPLACEMENTS, BECAUSE THEY BELIEVE THESE VEHICLES ARE "END OF LIFE" AND THERE IS LITTLE INCENTIVE FOR BMW TO FIX THEM. HOWEVER, THIS VEHICLE HAS LOW MILEAGE FOR ITS AGE: EIGHTY THOUSAND (80,000) MILES, AND THE LACK OF AN AIRBAG REPLACEMENT WILL DIMINISH THE RESALE VALUE OR MAKE IT MUCH MORE DIFFICULT TO SELL.
Air bags, Jan 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 330I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V318000 (AIR BAGS), 14V428000 (AIR BAGS), AND 11V438000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jan 25, 2017
TAKATA RECALL. THE DEALER (BRAMAN BMW) ITS UNABLE TO PROVIDE AN ESTIMATE TIME TO REPLACE THE AIRBAGS
Air bags, Jan 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.