2007 BMW 3 Series
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,040 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 3 Series model years with reports.
Of the 2007 reports, 29 involved a crash and 61 involved a fire. 24 people were injured.
What owners report most often
Recalls and investigations
Engine and engine cooling, exhaust system, emission control, crankcase (pcv)Mar 2, 2022
BMW of North America, LLC (BMW) is recalling certain 2008-2013 1 Series Coupe (128i); 2007-2013 3 Series Coupe (328i, 328xi, 328i xDrive); 2007-2010 X3 SAV (X3 3.0si, X3 xDrive30i); 2008-2013 1 Series Convertible (128i); 2006-2011 3 Series Sedan (325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi); 2006-2012 3 Series Wagon (328i, 328i xDrive); 2007-2013 3 Series Convertible (328i); 2006-2010 5 Series Sedan (525i, 525xi, 528i, 528xi, 530i, 530xi); 2006-2007 5 Series Wagon (530xi); 2007-2010 X5 SAV (X5 3.0si, X5 xDrive30i); 2006-2008 Z4 Coupe (Z4 3.0si); and 2006-2011 Z4 Roadster (Z4 3.0i, Z4 3.0si, Z4 sDrive30i) vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
An electrical short can cause the PCV valve heater to overheat, increasing the risk of a fire while driving or, soon after driving when parked.
This recall supersedes and expands previous NHTSA recalls 17V-683 and 19V-273. Dealers will install an electrical wiring harness with fuse protection for the PCV Valve heater in potentially affected vehicles, free of charge. This recall supersedes and expands previous NHTSA recalls 17V-683 and 19V-273. Vehicles previously repaired under the prior recalls will need to come back for the new recall remedy. The remedy is currently being developed. Interim owner notification letters informing owners of the safety risk were mailed on April 1, 2022. Owner notification letters were mailed on July 22, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Campaign 22V119000 on NHTSA.gov
Engine and engine cooling, cooling system, fanAug 10, 2012
This recall involves aftermarket parts sold by Valeo. Valeo is recalling certain engine cooling fans, part numbers 696121, 696273, and 696275, used as service replacement parts for model year 2008-2011 BMW 1-Series, 2006-2011 BMW 3-Series, 2000-2009 BMW 5-Series, 2004-2005 BMW 6-Series, and 2006-2007 BMW 7-Series vehicles. A metal-oxide semiconductor may overheat due to insufficient screwing of the semiconductor on the aluminum heat sink. This primary failure could cause adjacent components on the fan assembly motor circuit board to overheat and short.
This condition could cause the fan motor to become inoperative, or cause the motor circuit board in the assembly to overheat, potentially leading to a fire in the engine compartment.
Valeo will notify owners and replace the fans free of charge. The safety recall began on August 22, 2012. This recall is being conducted by Valeo, not by BMW. For further information, owners may contact Valeo at 1-888-718-2536.
Campaign 12E029000 on NHTSA.gov
Representative owner complaints: electrical system
288 reports, newest first. Show all
Steering, Electrical system, Fuel/propulsion system, Jul 2, 2018
FUEL PUMP IS BURNING OUT AND LIQUID ISN'T PASSING THROUGH THE TANK PROPERLY. THE CAR IS OVERHEATING ANF FEELS LIKE IT'S GOING TO START FIRE.
Engine and engine cooling, Electrical system, Jun 15, 2018
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Electrical system, Jun 15, 2018
I HAVE A RECALL FOR MY BMW 07 328XI SINCE NOVEMBER 2017. THE RECALLS ARE BLOWER MOTOR WIRING AND PCV VALVE HEATER. PROBLEM NOT RESOLVE
Electrical system, Jun 11, 2018
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Electrical system, May 18, 2018
BMW WOULD NOT START CAUSING ME TO JUMP START MY CAR. UPON STARTING MY CAR, MESSAGE ON SCREEN SAYS THAT STEERING WHEEL LOCK MALFUNCTION. THIS HAPPENED TODAY, MAY 18,2018 AT 3:30. THE CAR WAS STATIONARY.
Electrical system, Engine, May 11, 2018
TL THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. HERB CHAMBERS BMW OF SUDBURY (128 BOSTON POST RD, SUDBURY, MA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Electronic stability control (ESC), May 10, 2018, fire
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE THE CONTACT WAS ATTEMPTING TO START THE VEHICLE, IT LOST ALL ELECTRICAL POWER. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (HENDRICK BMW NORTH LAKE, 10720 NORTH LAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269). THE DEALER DIAGNOSED THAT THE DISTRIBUTION BOX HAD OVERHEATED AND MELTED, WHICH WOULD BE AN OUT OF POCKET EXPENSE FOR THE CONTACT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT EVEN THOUGH THE VEHICLE WAS A 2007, IT WAS MANUFACTURED IN DECEMBER OF 2006. AS A RESULT, THE VEHICLE WAS NOT EILIGIBLE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER CONTINUED TO STATE THAT EVEN THOUGH IT WAS TWO MONTHS OUTSIDE OF THE RECALL ELIGIBILITY DATE, THEY STILL WOULD NOT HONOR IT IF IT HAD JUST BEEN ONE DAY OUTSIDE OF THE TIMEFRAME. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 156,000. *TT UPDATED 11/7/18*JB
Electrical system, Other or unspecified, Apr 23, 2018, fire
CAR HAD BEEN PARKED IN DRIVEWAY FOR ABOUT 10 MINUTES AFTER BEING DRIVEN FOR LESS THAN A MILE. THEN IT WENT UP IN FLAMES. NOT TOTALLY SURE WHAT CAUSED THIS, BUT I SEE THAT THERE ARE TWO SAFETY RECALLS/ALERTS POSTED IN OCT 2010 THAT COULD RESULT IN THIS. WE WERE NEVER NOTIFIED. THIS CAR WAS VERY WELL MAINTAINED AND WE CERTAINLY WOULD HAVE TAKEN CARE OF THE PROBLEM IF WE HAD KNOWN IT EXISTED.
Electrical system, Engine, Apr 19, 2018
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BRAHMAN BMW IN WEST PALM BEACH, FLORIDA) WAS MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Apr 3, 2018, fire
TL* THE CONTACT OWNED A 2007 BMW 328I. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 75 MPH AND THE HEATER AT 70 DEGREES, THERE WAS AN ABNORMAL POPPING NOISE AND A FLASH OF LIGHT UNDERNEATH THE PASSENGER SIDE DASHBOARD. THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND SHIFTED THE GEAR TO THE PARK POSITION. ADDITIONALLY, THE CONTACT SMELLED SMOKE INSIDE THE VEHICLE. UPON EXITING AND RE-ENTERING THE VEHICLE, THE CABIN FILLED UP WITH SMOKE AND SPONTANEOUSLY CAUGHT FIRE. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW FACILITY. THE CONTACT CALLED BMW OF CONCORD (1967 MARKET ST, CONCORD, CA 94520), BUT NO FURTHER INSTRUCTIONS WERE PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 115,000.
Electrical system, Engine, Mar 30, 2018
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BMW OF SPRINGFIELD, 391 ROUTE 22 E, SPRINGFIELD, NJ) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER AT 1-800-831-1117, BUT THEY FAILED TO RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Engine, Mar 5, 2018
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF ROCHESTER HILLS (45550 DAQUINDRE RD, SHELBY CHARTER TOWNSHIP, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Engine, Feb 28, 2018, fire
TL* THE CONTACT OWNS A 2007 BMW 328I. WHEN THE CONTACT STARTED THE VEHICLE AND ACTIVATED THE AIR CONDITIONER, HE SMELLED SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO SOUTH MOTORS BMW (16215 S DIXIE HWY, MIAMI, FL), BUT WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE TWO RECALLS POTENTIALLY RELATED TO THE FAILURE: NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 130,000. - (RECALL RELATED INCIDENT) TS
Electrical system, Feb 26, 2018, fire
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE OVERHEATED AND SMOKE APPEARED THROUGH THE VENTS OF THE VEHICLE. THE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ORLAND PARK BMW AT (866) 460-4545 (LOCATED AT 11030 W 159TH ST, ORLAND PARK, IL 60467) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS
Electrical system, Engine, Feb 21, 2018
THE CAR HAS BEEN RECALLED BY BMW NATIONAL DUE TO 2 RECALLS: THE PVC VALVE GASKET AND THE HEATING WIREFRAME. CAR HAD BEEN SHOWING SIGNS OF SMOKE COMING OUT OF HOOD AND SMELL OF PLASTIC BURNED INSIDE THE CABIN. BMW NATIONAL ASKED THE CAR TO BE TOWED TO A DEALERSHIP. CAR IS ACTUALLY WITH THE DEALERSHIP FOR OVER 6 WEEKS AND BMW HAS NOT GIVEN ANY PREVISION WHEN IT WILL BE REPAIRED. PLEASE HELP.
Electrical system, Engine, Feb 19, 2018, crash, fire
THE CAR WILL NOT STOP OVER HEATING AND CUTS OFF WHEN IN THE MIDDLE OF THE HIGHWAY WHEN I WAS GOING 65 MPH I ALMOST WASN'T ABLE TO MAKE IT OFF THE ROAD BECAUSE I DIDN'T HAVE ANY POWER STEERING WHEN IT CUT OFF. I HAVE HAD THE THERMOSTAT WATER PUMP RADIATOR N HOSES AND RESERVOIR REPLACED. AND THE CAR STILL OVER HEATS THERE IS A OPEN RECALL ON THE CAR AND THE DEALER HASN'T INFORMED ME WHEN I CAN BRING IT IN TO BE SERVICED.
Electrical system, Engine, Feb 16, 2018
WHEN DRIVING 40 TO 45 MPH ON A CITY STREET VEHICLE DISPLAYS MODERATE OVERHEAT WARNING AND WITHIN MINUTES DISPLAYS HIGH TEMPERATURE OVERHEAT WARNING AND GOES INTO FAILSAFE MODE WHICH MAKE THE CAR COME TO A HALT. THIS COULD CAUSE A DANGEROUS SITUATION IN A BUSY HIGHWAY. AND AIR FLOW CONTROLLER FOR THE HEATING SYSTEM DOESN'T BLOW HOT AIR.
Electrical system, Exterior lighting, Feb 14, 2018
BOTH FRONT HEADLAMP ASSEMBLY'S HAVE HAD TO BE REPLACE THREE TIMES DUE TO THE BULBS MELTING THEIR BASES - THIS INCLUDES MELTING OF BOTH TURN SIGNALS BULBS. THE COST TO REPLACE A SINGLE FRONT HEADLAMP ASSEMBLY IS $990, $1,980 FOR BOTH, TIMES THREE TIMES.... THIS IS UNBELIEVABLE AND IS A BIG PROBLEM WITH BMW 3 SERIES CARS
Electrical system, Feb 7, 2018
TL* THE CONTACT OWNS A 2007 BMW 335. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Engine, Feb 2, 2018
I RECEIVED NOTICE OF A POTENTIAL AIRBAG RECALL FOR MY CAR. WHEN I WENT TO AIRBAGRECALL.COM WEBSITE AND ENTERED MY CAR INFO. I WAS GIVEN 2 RECALLS (NOT THE AIRBAG) THAT WERE ISSUES IN OCTOBER. (PVC VALVE HEATER; BLOWER MOTOR WIRING) IT HAS ALREADY BEEN 3 MONTHS SINCE THE RECALLS WERE ISSUES AND WHEN I CALLED TO SCHEDULE AN APPT TO HAVE THEM RESOLVED. I WAS TOLD PARTS WOULD NOT BE AVAILABLE FOR 2-6 MONTHS. I CONSIDER 5-9 MONTHS TO GET SAFETY ISSUES ON MY CAR RESOLVED UNREASONABLE. THE MANUFACTURER OBVIOUSLY KNEW ABOUT THE PROBLEM BEFORE THE RECALL WAS EVEN ISSUED. THEY HAVE HAD AMPLE TIME TO IDENTIFY THE QUANTITY NEEDED AND RAMP UP PRODUCTION!
Engine and engine cooling, Electrical system, Jan 29, 2018, fire
TL* THE CONTACT OWNS A 2007 BMW 335I. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL BURNING ODOR AND NOTICED BLACK SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, INSPECTED THE VEHICLE, AND NOTICED A BELT HAD MELTED AND DETACHED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW CONCORD (1967 MARKET STREET, CONCORD, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Jan 26, 2018, fire
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING, THE CONTACT SMELLED SMOKE COMING FROM THE AIR CONDITIONING VENTS. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO MONTHS AGO. THE DEALER (REEVES BMW TAMPA, 109 E FOWLER AVE, TAMPA, FL 33612) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT ALSO STATED THAT HE HAD NOT RECEIVED RECALL LETTERS FOR THREE OTHER RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 108,000. * (RECALL RELATED INCIDENT) TS
Electrical system, Engine, Jan 23, 2018
BLOWER MOTOR : THIS RECALL INVOLVES THE WIRING FOR THE SYSTEM, KNOWN AS A BLOWER-MOTOR, THAT CONTROLS AIR FLOW FOR THE HEATING AND AIR CONDITIONING SYSTEM. OVER TIME, THE CONNECTION BETWEEN THE WIRING AND THIS SYSTEM COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING. BMW HAS INSTRUCTED PEOPLE WITH THESES VEHICLES TO AVOID PARKING IN THEIR GARAGE DUE TO POTENTIAL FIRE RISKS. PCV VALVE: THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING. NOTIFICATION OF RECALL OCCURRED 10/25/2017, AS OF JANUARY 23, 2018. BMW STILL HAS NO REMEDY OR ANTICIPATED DATE FOR COMPLETING NEEDED REPAIRS.
Electrical system, Jan 16, 2018
WHEN DRIVING, THE SMELL OF BURNING OR MELTING PLASTIC IS SO STRONG, I HAVE TO ROLL DOWN THE WINDOWS. THE SMELL OCCURS ABOUT 5 TIMES A WEEK AND CAN BE SMELLED BOTH INSIDE AND OUTSIDE THE CAR. IT OCCURS AT VARIOUS TIMES...ON THE FREEWAY, ON SURFACE STREETS, STOPPED AT A RED LIGHT ETC. THERE IS A SAFETY RECALL, FOR POSITIVE CRANKCASE VENTILATION(PCV) VALVE HEATER, BUT THEY DON'T HAVE A PLAN OR METHOD OF FIXING THIS. SINCE IT CAN LEAD TO A FIRE, IT NEEDS TO BE FIXED, BUT THE DEALERSHIP HAS NO INFORMATION ABOUT EVEN HOW TO FIX THE PROBLEM. THE WEBSITE AND LETTER TELLS YOU TO CALL THE LOCAL DEALERSHIP BUT THEY TELL YOU TO CONTACT BMW NORTH AMERICA, HOWEVER THEY DON'T ANSWER THE PHONE. THE SERVICE SUPERVISOR AT THE LOCAL BMW DEALER SHIP IN GLENDALE CA HAS NOT RETURNED MY MESSAGES AND THE NUMBER THEY REFER ME TO, BMW NORTH AMERICA AT 800.831.1117 JUST KEEPS RINGING...NO ANSWER. I DON'T FEEL SAFE INHALING THE PLASTIC FUMES AND IT COULD LEAD TO MY CAR CATCHING ON FIRE. BMW NEEDS TOANSWER QUESTIONS AND PROVIDE CUSTOMER SERVICE RATHER THAN REFERRING ME TO ADVERTISEMENTS TO PURCHASE A NEW BMW. (THAT IS WHAT HAPPENS ON THEIR "RECALL" WEBSITE). I WOULD LIKE THEM TO PROVIDE A CAR AND KEEP MY CAR AT THE DEALERSHIP UNTIL THEY FIGURE THIS OUT. I THINK THEY WOULD FIND A SOLUTION VERY QUICKLY IF THEY HAD TO PROVIDE ALTERNATOR TRANSPORTATION. THANK YOU FOR YOUR HELP!
Electrical system, Engine, Jan 16, 2018
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ORANGE COUNTY BMW, 101 MAHER LN, HARRIMAN, NY 10926) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-525-7417 AND MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD CALL BACK. A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.