2008 BMW 3 Series
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 691 owner complaints filed for this model year. This is the 3rd highest complaint count among 21 3 Series model years with reports.
Of the 2008 reports, 15 involved a crash and 63 involved a fire. 25 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Engine and engine cooling, exhaust system, emission control, crankcase (pcv)Mar 2, 2022
BMW of North America, LLC (BMW) is recalling certain 2008-2013 1 Series Coupe (128i); 2007-2013 3 Series Coupe (328i, 328xi, 328i xDrive); 2007-2010 X3 SAV (X3 3.0si, X3 xDrive30i); 2008-2013 1 Series Convertible (128i); 2006-2011 3 Series Sedan (325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi); 2006-2012 3 Series Wagon (328i, 328i xDrive); 2007-2013 3 Series Convertible (328i); 2006-2010 5 Series Sedan (525i, 525xi, 528i, 528xi, 530i, 530xi); 2006-2007 5 Series Wagon (530xi); 2007-2010 X5 SAV (X5 3.0si, X5 xDrive30i); 2006-2008 Z4 Coupe (Z4 3.0si); and 2006-2011 Z4 Roadster (Z4 3.0i, Z4 3.0si, Z4 sDrive30i) vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
An electrical short can cause the PCV valve heater to overheat, increasing the risk of a fire while driving or, soon after driving when parked.
This recall supersedes and expands previous NHTSA recalls 17V-683 and 19V-273. Dealers will install an electrical wiring harness with fuse protection for the PCV Valve heater in potentially affected vehicles, free of charge. This recall supersedes and expands previous NHTSA recalls 17V-683 and 19V-273. Vehicles previously repaired under the prior recalls will need to come back for the new recall remedy. The remedy is currently being developed. Interim owner notification letters informing owners of the safety risk were mailed on April 1, 2022. Owner notification letters were mailed on July 22, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Campaign 22V119000 on NHTSA.gov
Engine and engine cooling, cooling system, fanAug 10, 2012
This recall involves aftermarket parts sold by Valeo. Valeo is recalling certain engine cooling fans, part numbers 696121, 696273, and 696275, used as service replacement parts for model year 2008-2011 BMW 1-Series, 2006-2011 BMW 3-Series, 2000-2009 BMW 5-Series, 2004-2005 BMW 6-Series, and 2006-2007 BMW 7-Series vehicles. A metal-oxide semiconductor may overheat due to insufficient screwing of the semiconductor on the aluminum heat sink. This primary failure could cause adjacent components on the fan assembly motor circuit board to overheat and short.
This condition could cause the fan motor to become inoperative, or cause the motor circuit board in the assembly to overheat, potentially leading to a fire in the engine compartment.
Valeo will notify owners and replace the fans free of charge. The safety recall began on August 22, 2012. This recall is being conducted by Valeo, not by BMW. For further information, owners may contact Valeo at 1-888-718-2536.
Campaign 12E029000 on NHTSA.gov
Air bags, frontalJul 8, 2009
BMW IS RECALLING 2,350 MY 2008 1-SERIES AND 3- SERIES PASSENGER CARS. INCORRECT CRIMP CONNECTORS MAY HAVE BEEN USED ON THE SIDE AIR BAG AND BELT TENSIONER WIRING. AS A RESULT SUFFICIENT CONTACT BETWEEN THE CRIMP CONNECTORS AND THE CORRESPONDING PLUG MAY NOT OCCUR WHICH COULD LEAD TO AN INCREASE IN THE ELECTRICAL RESISTANCE OF THAT CONNECTION.
IF THAT HAPPENED, IT WOULD BE POSSIBLE FOR THE SIDE AIR BAG AND/OR THE SAFETY BELT TENSIONER NOT TO DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
BMW WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2009. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES TOLL-FREE AT 1-800-525-7417.
Campaign 09V257000 on NHTSA.gov
Representative owner complaints: electrical system
212 reports, newest first. Show all
Electrical system, Jan 27, 2016
ALL FOUR DOORS WILL NOT UNLOCK. I AM ABLE TO LOCK THEM WITH THE REMOTE BUT UNABLE TO UNLOCK THEM. ONCE INSIDE, YOU BECOME TRAPPED IN THE CAR. I HAVE TO UNROLL THE WINDOW AND USE MY KEY ON THE OUTSIDE OF THE DOOR TO GET OUT. THIS COULD BE EXTREMELY DANGEROUS IN AN EMERGENCY SITUATION.
Electrical system, Vehicle speed control, Engine, Dec 7, 2015
WHILE DRIVING(IN MOTION) MY VEHICLE WILL COMPLETELY STOP RUNNING AND STALL OUT. I TOOK THE VEHICLE TO A MECHANIC FOR A DIAGNOSTICS, BUT HE STATED HE DIDN'T SEE ANY ISSUES. THIS HAPPENS FREQUENTLY.
Power train, Electrical system, Engine, Nov 19, 2015
MY WIFE WAS DRIVING HOME FROM WORK ON THE HIGHWAY AT NIGHT AND HER ENTIRE CAR JUST SHUT OFF WITHOUT WARNING NEARLY CAUSING HER TO BE KILLED BY A TRACTOR TRAILER WE HAD CAR TOWED TO BMW DEALERSHIP AND THEY SAY VALVETRONIC SENSOR/SEAL ISSUE...BUT THIS WAS SCARY AND NEARLY KILLED MY WIFE SO I FELT COMPELLED TO REPORT THIS ISSUE
Electrical system, Exterior lighting, Other or unspecified, Aug 24, 2015, fire
CAR WAS PARKED IN THE DRIVEWAY, DROVE IT EARLIER THAT DAY FOR ABOUT AN HOUR, PARKED IT 3PM AND 2 HOURS LATER NEIGHBOR CAME KNOCKING SAYING CAR WAS SMOKING. RAN OUTSIDE AND CAR WAS ON FIRE. INTERIOR WAS SMOKED OUT. KEYLESS ENTRY WAS DEAD. BROKE THE WINDOW TO GET THE CAR OPEN, TURNED THE GARDEN HOSE ON TO TRY AND STOP THE CAR FROM BURNING. CALLED 911 FIRE DEPT ARRIVED AND HAD TO PRY THE TRUCK OPEN BECAUSE IT WAS STILL SIZZLING. FIRE DEPT CUT THE BATTERY CABLES AND SAID IT LOOKED LIKE AN ELECTRICAL FIRE UNDER THE DASH. GLOVE BOX AND PASSENGER SIDE FRONT SEAT WAS COMPLETELY CHARRED. AFTER 22 DAYS, A BMW ENGINEER AND ALLSTATE INS CALLED IT A TOTAL LOSS. BMW ENGINEERS REPORT STILL HAS NOT BEEN PUBLISHED. TOTAL LOSS ON A PARKED VEHICLE; CLEARLY THIS VEHICLE WAS UNSAFE AND A DESIGN FAULT. MANUFACTURERS ARE SUPPOSE TO ENGINEER CARS TO WITHSTAND FIRES.
Electrical system, Jul 15, 2015
AFTER A SCHEDULED SERVICE THE ELECTRONIC LOCKS ON THE DOORS WOULD NOT WORK. RETURNED THE CAR THE SAME DAY FOR A "FUSE" THAT HAD BLOWN. WITHIN A FEW MORE DAYS, THE DOORS WOULD NOT OPEN, AND REMAINED LOCKED. I HAD TO USE THE VALET/METAL KEY TO OPEN THE DRIVER DOOR AND WAS TOTALLY UNABLE TO OPEN ANY OTHER DOORS. NONE WOULD OPEN FROM INSIDE, OUTSIDE OR THE REMOTE FOB. TOOK THE CAR TO THE DEALER FOR REPAIRS. THEY SAID IT WOULD TAKE A DAY TO REPAIR AFTER A DAY OF TEARING THE DOORS APART AND DIAGNOSING THE PROBLEM. THEY WERE UNABLE TO GET PARTS AND TOOK SEVERAL DAYS TO REPAIR THE DOORS WITH NEW "LOCK ACTUATORS" THAT HAD ALL FAILED. WHY? HOW CAN THREE DOORS FAIL ALL AT THE SAME TIME? IT MUST BE AN ELECTRICAL PROBLEM? DANGEROUS!!! THANK GOD I DID NOT HAVE TO DRIVE MY GRANDCHILDREN AROUND THAT WEEK. THE ONLY WAY TO GET INTO AND OUT OF THREE OF THE SEATS WOULD BE TO USE THE WINDOWS OR CLIMB OVER THE DRIVER SEAT/ CONSOLE. THIS IS SCARY AND DANGEROUS, TO NOT BE ABLE TO OPEN THE CAR DOOR. WHY HASN'T BMW HAD A RECALL ON THIS ISSUE? I'M OUT ALMOST $2K FOR THE REPAIRS!
Electrical system, Structure, Other or unspecified, Jul 10, 2015
ELECTRONIC DOOR LOCKS FAILED TO UNLOCK THUS TRAPPING MYSELF IN THE CAR. NO MECHANICAL OVERRIDE EXISTS TO MANUALLY UNLOCK THE DOORS. I HAD TO ROLL THE WINDOW DOWN AND CLIMB OUT THROUGH THE WINDOW. THE 4 DOOR SEDAN HAS SMALL WINDOWS AND I HURT MYSELF (PULLED MUSCLES AND JOINTS) CLIMBING OUT. IF THE WINDOWS FAILED (THEY DID NOT), I WOULD HAVE HAD TO BREAK THE WINDOWS AND THEN CLIMB OUT. ELDERLY OR HANDICAPPED OCCUPANTS WOULD NOT BE ABLE TO GET OUT! ANY POWER FAILURE WILL TRAP OCCUPANTS SINCE NO MECHANICAL OVERRIDE EXISTS!
Steering, Electrical system, Engine, Jun 12, 2015
THE ENGINE MALFUNCTION "REDUCED POWER " MESSAGE KEEPS COMING ON AND OFF , LOW ENGINE OIL MESSAGE KEEPS COMING ON EVEN THOUGH ITS GOOD ON OIL , THE STEERING WHEEL WAS HARD TO TURN WHILE I WAS DRIVING CAUSING ME TO HAVE TO PULL OVER AND TURN THE CAR OFF AND BACK ON AND THE STEERING WAS OK AFTER THAT. IT'S CURRENTLY BEING LOOKED AT MY THE DEALER WHERE I PURCHASED IT ONLY 3 MONTHS AGO.
Electrical system, Engine, May 27, 2015
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE PARKED, THE VEHICLE FAILED TO START AND THE BATTERY AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY AND THE POSITIVE CONNECTION CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED AND ENGINE MALFUNCTION WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VALVE COIL, THE SPARK PLUGS, AND THE VALVE GASKET COVERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 73,025. THE VIN WAS UNAVAILABLE.
Electrical system, May 10, 2015
WHILE DRIVING AND EXITING A PARKING LOT, VEHICLE AUTO-LOCKS ENGAGED. DRIVER DOOR AUTO-LOCKED AND UNLOCKED REPEATEDLY ABOUT 6 TIMES; STOPPING IN THE LOCKED POSITION. ONCE ARRIVING HOME, DRIVER DOOR WOULD NOT OPEN WITH THE DOOR HANDLE OR THE INTERIOR UNLOCK BUTTON. I TURNED THE ENGINE OFF AND REMOVED THE KEY FOB AND HAD TO UTILIZE THE KEY FOB TO LOCK AND UNLOCK THE DOOR. THE DRIVE DOOR WAS AT THIS POINT ON THE OPPOSITE POSITION OF ALL THE OTHER DOORS. WHEN THE DRIVER DOOR IS LOCK, THE PASSENGER DOORS ARE UNLOCKED AND VICE VERSA. THE NEXT DAY THE DRIVER DOOR WOULD OPEN WITH THE KEY, BUT NOT WITH THE KEY FOB. THIS IS OF GREAT CONCERN BECAUSE THE DOOR WILL NOT OPEN FROM THE INTERIOR OF THE VEHICLE. LOOKING AT THE DATABASE AND ONLINE FORUMS, THIS IS A KNOWN ISSUE THAT HAS YET TO BE ADDRESSED.
Electrical system, May 7, 2015
TL* THE CONTACT OWNS A 2008 BMW 335I. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Electrical system, Fuel/propulsion system, May 5, 2015
THE CAR USE TAKE A LOOK A LONG TIME TO START NOW IT'S NOT STARTING AT ALL IT JUST MAKES NOISE. *TR
Electrical system, Latches/locks/linkages, Apr 8, 2015
THE DOORS WILL NOT UNLOCK. THE LIGHTS FLASH ON THE OUTSIDE BUT EVEN WHEN PUSHING THE UNLOCK BUTTON FROM THE INSIDE OF THE CAR THE DOORS STAY LOCKED. WIFE HAD TO EXIT MY CAR WAS BY CRAWLING OUT OF THE WINDOW. ABLE TO USE THE KEY FOR MANUAL UNLOCK OF DRIVER DOOR ONLY; GAS TANK DOOR REMAINS LOCKED SO I CANNOT PUT GAS IN MY CAR AND, THEREFORE, CANNOT DRIVE MY CAR. *TR
Electrical system, Structure, Mar 23, 2015
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT STATED THAT WHILE THE DOORS WERE CLOSED, THE DOOR ACTUATORS FAILED AND THE FRONT PASSENGER SIDE DOOR, ALONG WITH BOTH REAR DOORS, FAILED TO OPEN FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DOOR ACTUATORS MALFUNCTIONED. THE ACTUATORS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,700.
Electrical system, Mar 11, 2015
DOOR LOCKS FAILED. CAN ONLY OPEN DOOR WITH KEY. *TR
Electrical system, Exterior lighting, Mar 10, 2015, fire
I HAD NOTICED A MELTING PLASTIC SMELL FOR A FEW WEEKS BUT COULDN'T IDENTIFY THE SOURCE AND SHORTLY AFTER THIS MY HEADLIGHT BURNT OUT SO I WENT TO REPLACE THE BULB. BY THIS TIME, I NOTICED SMOKE COMING OUT OF MY HEADLIGHT MOUNT. UPON OPENING THE HEADLIGHT I NOTICED ALL OF THE WIRE SHIELDING HAD FALLEN OFF OF THE WIRES INSIDE THE HEADLIGHT MOUNT, CAUSING THE WIRES TO ARK AND MELT. UPON COMPARING AGAINST THE OTHER HEADLIGHT, I FOUND THE SAME THING- ALL OF THE WIRE SHIELDING HAD FALLEN OFF. I WENT TO THE DEALER AND WAS TOLD THAT THIS HAPPENS ALL THE TIME, SIMPLY DUE TO HOW HOT AND DRY THIS MODEL GETS UNDER THE HOOD AND THE HEADLIGHTS BEING SEALED. THEY SAID IT'S USUALLY COVERED BY THE EXTENDED WARRANTY, HOWEVER NOT IN THE CASE OF MY VEHICLE'S MILEAGE. SINCE THE HEADLIGHT IS A SEALED UNIT, YOU CANNOT ACCESS THE WIRES TO REPLACE THEM AND CANNOT PURCHASE A HARNESS, THE WHOLE UNIT MUST BE REPLACED AT A COST OF $800 EACH. I GOOGLED AND FOUND SEVERAL COMPLAINTS OF THE SAME ISSUE. UPON CONTACTING BMW HQ DIRECTLY, THEY SAID IT IS A KNOWN ISSUE, BUT NOT COVERED, AND GOT BACK TO ME SEVERAL WEEKS LATER OFFERING TO PAY $200 TOWARD THE COST OF THE $1600 REPAIR IF I HAD IT DONE AT THE DEALER, OR $2000 TOWARD THE PURCHASE OF A NEW BMW. *TR
Steering, Electrical system, Engine, Mar 9, 2015
I JUST GOT BELT REPLACED. ABOUT TWO WEEKS LATER THE BELT POPS. THE CAR LOST POWER STEERING AND THEN WOULD NOT START. I'VE RESEARCHED ONLINE N SAW THAT ITS A DESIGN FLAW IN THE 07- 08 335I'S BUT BMW IS REFUSING A RECALL. IMAGINE IF I WAS ON THE HIGHWAY N IT HAPPENED. ITS TERRIBLE. *TR
Electrical system, Mar 6, 2015
ELECTRONIC DOOR LOCKS HAVE STOPPED WORKING ON TWO OCCASIONS NOW. THE FIRST WHEN OUTSIDE THE VEHICLE THAT LATER REQUIRED A NEW FUSE. THE SECOND ON MARCH 5TH HAPPENED AFTER ENTERING VEHICLE, BUT 3 OF THE DOORS REMAINED LOCK, AND MY ELDERLY FATHER COULD NOT GET INTO THE VEHICLE. THE DASHBOARD LOCKING BUTTON THEN SUBSEQUENTLY LOCKED THE DRIVER'S DOOR, AND UNLOCKING WAS SUBSEQUENTLY NOT POSSIBLE FOR ANY DOORS. IN EFFECT TRAPPED INSIDE THE VEHICLE, AND THE DOORS COULD NOT BE MANUALLY OPENED NOR ELECTRONICALLY. I WAS ABLE TO PASS THE MECHANICAL KEY THROUGH THE SUNROOF FOR ASSISTANCE IN OPENING THE DRIVER'S DOOR TO EXIT THE VEHICLE. MY CONCERN IS IF THIS WERE TO HAPPEN IN AN EMERGENCY SITUATION (E.G. A CAR CRASH), THE OCCUPANTS WOULD NOT BE ABLE TO EXIT THE VEHICLE QUICKLY OR SAFELY. BOTH BMW AND NHTSA APPEAR TO BE AWARE OF THE ISSUE FROM OTHER POSTINGS, BUT NO RECALLS ISSUED. THE REPAIR BILLS TOO ARE ALSO HIGH AND FALL ON THE CONSUMER TO PAY. *TR
Steering, Electrical system, Jan 30, 2015
AN OIL LEAK FROM THE TOP MOUNTED OIL FILTER HOUSING SPILLED ONTO THE RUBBER ACCESSORY BELT CAUSING IT TO OVERHEAT AND DISINTEGRATE. THE RESULT WAS A TOTAL LOSS OF ALL POWERS, MOST IMPORTANTLY THE LOSS OF ELECTRICAL CHARGING AND POWER STEERING. THIS OCCURRED AT HIGH SPEED WHILE I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE. THE LOSS OF POWER STEERING CREATED A SITUATION WHERE THE AUTO WAS NEARLY IMPOSSIBLE TO STEER. THE LOSS OF THE CHARGING SYSTEM, ALTERNATOR NOT CHARGING, CAUSED AN EVENTUAL COMPLETE SHUTDOWN OF POWER AND SHUTDOWN OF THE ENGINE LEAVING ME ON THE SIDE OF A HIGHWAY. THIS WAS AN EXPENSIVE REPAIR, BUT FORTUNATELY I WAS ABLE TO AVOID A COLLISION. THIS OCCURRED AT ONLY A 65,000 MILE ODOMETER READING. *TR
Electrical system, Structure, Seats, Jan 28, 2015
BLACK MOLD FORMED ON REAR SEATS, DASHBOARD INTERMITTENTLY WORKED (1/2 OF DASHBOARD ACTIVE, 1 FUSE POWERS THE DASH), 6" OF WATER POOLED IN REAR BACK PASSENGER FOOTWELL (LOCATION OF MAIN ELECTRICAL UNIT); WATER WAS DRIPPING ON MY FOOT WHEN RESTING ON PETAL OF MY 42000 MILE, $50,000, 2008 BMW 328XI COUPE. I CONTACTED BMW OF NA WHO ADVISED ME NOT TO USE THE CAR BECAUSE IT WAS DANGEROUS. AFTER SEVERAL ATTEMPTS TO WORK WITH BMW OF NA & BMW DEALERSHIP (PLACE OF PURCHASE) A VAPOR BARRIER LEAK WAS FOUND BUT MORE WAS BELIEVED TO BE AT CAUSE. THE DASH NEEDED TO BE REMOVED, FOR $1800. I REFUSED TO PAY; REQUESTED BMW OF NA TO PAY. REQUEST DENIED. THE DEALER SAID BMW OF NA WOULD ONLY PAY VAPOR BARRIER REPAIR COSTS. I ASKED FOR NO REPAIRS; TOWED THE CAR HOME. FINALLY REACHING LINDA VITALE, EXEC. CUSTOMER SERVICES OF BMW NA, NJ, SHE TOLD ME THE DEALER DID DO THE REPAIRS. THIS WAS AGAINST MY EXPRESSED WISHES. I WANTED THE CAR INVESTIGATED ELSEWHERE TOO. IN A LATER CONVERSATION, [XXX] CLAIMED THE REASON FOR THE WATER WAS FROM A LEAK FROM A 3RD PARTY WINDSHIELD INSTILLATION. NOTE: MOLD, WATER, AND ELECTRICAL PROBLEMS EXISTED PREVIOUS TO 3RD PARTY WINDSHIELD INSTALLMENT. [XXX] , PROVEN WRONG, DUE TO DATES, STATED, IN A SUBSEQUENT RECORDED CONVERSATION, PER THE DEALER, THE WATER ENTERED THE CAR BECAUSE THE DOORS WERE DISMANTLED AND INCORRECTLY PUT BACK. NOTE:[XXX] HAS PROOF THAT THE DOORS WERE NEVER REMOVED. [XXX] TOTALED THE CAR DUE TO BLACK MOLD CONTAMINATION, HEALTH RISKS; RISK OF INJURY TO ME AND OTHERS DUE TO MOLD, THE ELECTRICAL COMPROMISED, AND POSSIBLE POWER CUT TO ENGINE WHILE IN MOTION. A PAID LOAN BUT HAVING NO CAR, BMW OF NA WISHED ONLY TO COMPENSATE ME WITH $1000 TOWARDS A NEW BMW. I FOUND MANY FORUMS, ON THE INTERNET, REGARDING 2002-2015 BMW'S W/THE SAME PROBLEMS & OWNERS SUSTAINING SAME LOSS OF PROPERTY WITH NO ETHICAL OR SUSTAINABLE COMPENSATION FROM BMW OF NA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Electrical system, Engine, Dec 4, 2014
WHEN I STARTED AT THE CAR NOTICED A ELECTRICAL BURNING SMELL AND SMOKE AFTER A WHILE IT WAS GONE AND IT CAME BACK. ALSO DRIVING THE CAR ON THE HIGHWAY SMELL WAS PRESENT. *TR
Electrical system, Air bags, Seat belts, Electronic stability control (ESC), Nov 28, 2014
ON THE AFTERNOON OF NOVEMBER 10TH, WHILE DRIVING, A RED LIGHT WITH A PASSENGER RESTRAINT SYSTEM MALFUNCTION MESSAGE LIT UP ON THE DASHBOARD. I BROUGHT THE CAR INTO THE DEALER THE NEXT DAY AND THEY SAID THEY HAD TO ORDER THE PART. THEY WERE UNABLE TO TURN THE LIGHT OFF, WHICH AFFECTED MY ABILITY TO RETRIEVE TIME AND TEMPERATURE ON THE DASHBOARD READER. THEY HAD TO ORDER THE PART, WHICH WAS REPLACED ON NOVEMBER 26TH. THE PART IS CALLED SOP BATTERY SAFETY TERMINAL (BATTERY CABLE PLUS POLE). I WAS TOLD THAT THE WIRES TESTED AS "BROKEN INTERMITTENTLY." I WAS TOLD THAT WHEN THIS BATTERY CABLE WORKS CORRECTLY IT WILL SHUT OFF THE GAS PUMP SO THAT THERE WAS NO DANGER OF FIRE. I WAS CONCERNED ABOUT DRIVING THE CAR EVEN WHEN THE DRIVER SIDE SEEMED TO BE ALL RIGHT, BECAUSE IF GAS LEAKED THE WHOLE CAR WOULD BE ON FIRE, NOT JUST THE PASSENGER SIDE. SINCE THERE WAS A RECALL OF THE AIRBAG SYSTEM, I THOUGHT THIS MIGHT BE ALSO RELATED. THE DEALER SAID HE HAD SEEN THIS BEFORE ON OTHER CARS BUT HE COULD NOT SAY HOW MANY. I AM GRATEFUL THAT THIS COULD BE FIXED BEFORE ANY ACCIDENT OCCURRED. *TR
Electrical system, Exterior lighting, Nov 5, 2014
WHEN I WAS TOLD THAT MY DRIVER SIGNAL IS NOT WORKING, I BROUGHT IT TO THE DEALER, I WAS INFORMED THAT NOT ONLY THE CONTACT BETWEEN THE LIGHT SOCKET AND ASSEMBLY WAS BURNED AND MELTED, BUT THERE WAS ALSO DAMAGE TO THE ASSEMBLY, SO I NEED TO CHANGE THE WHOLE HEADLIGHT ASSEMBLY, I WAS VERY SHOCKED, BECAUSE MY CAR ONLY HAS 27030 MILES, AND THE HEADLAMP ASSEMBLY WAS SUDDENLY BURNED. I DID NOT KNOW ABOUT THIS AS THE WARNING LIGHT ON THE DASH BOARD DID NOT SPECIFY WHICH LIGHT WAS IT FOR. I THOUGHT THIS IS AN IMPORTANT SAFETY ISSUE, AND I WAS ONLY NOTIFIED ABOUT THIS BY PASSENGERS CROSSING WHO TOLD ME THEY DO NOT KNOW I WAS TURNING LEFT. I KNOW BMW IS CURRENTLY HANDLING ELECTRICAL RELATED PROBLEM, SUCH AS TAIL LIGHT MALFUNCTIONS AND CAR ON FIRE. *TR
Electrical system, Latches/locks/linkages, Jul 23, 2014
DRIVER'S SIDE DOOR WOULD NOT UNLOCK. I TRIED TO UNLOCK THE DOOR WITH THE FOB, CENTRAL BUTTON ON THE DASH, AND THE METAL KEY STORED INSIDE THE FOB AND NOTHING WILL UNLOCK THE DOOR. THE ONLY WAY TO GET INTO THE CAR IS TO OPEN THE PASSENGER DOOR AND REACH OVER TO THE DRIVER SIDE AND PULL THE HANDLE. WITH A CHILD IN THE CAR IN A SAFETY SEAT, MY CONCERN IS THAT ALL OF THE DOORS WILL SUBSEQUENTLY FAIL AND I WILL BE UNABLE TO GET MYSELF AND MY CHILD OUT OF THE CAR. I'VE SEEN NUMEROUS REPORTS ONLINE ABOUT THIS VERY SAME ISSUE FOR THIS YEAR MODEL VEHICLE AND TWO YEARS OLDER - EITHER DRIVER'S DOOR ONLY, PASSENGERS DOORS ONLY, OR ALL OF THE DOORS - AND THE ONLY WAY TO GET OUT OF THE VEHICLE THEN IS THROUGH THE SUNROOF. THIS IS A VERY SERIOUS SAFETY ISSUE. *TR
Electrical system, Electronic stability control (ESC), May 6, 2014
I WAS DRIVING MY 328I IN THE MORNING ON THE WAY TO WORK, IN A RESIDENTIAL NEIGHBORHOOD, TRAVELING ABOUT 10 MPH (IN A SCHOOL ZONE), WHEN THE WINDSHIELD WIPERS SUDDENLY CAME ON WITHOUT ME TURNING THEM ON. AT THE SAME TIME, MY ENTIRE DASH BOARD CONTROL SYSTEM PANEL AND THE AREA BETWEEN THE SPEEDOMETER AND TACHOMETER LIT UP WITH SEVERAL SYSTEM ERROR MESSAGES: 1) CHECK CONTROL MESSAGES: CONTROL SYSTEMS! DRIVE MODERATELY. RESTRAINT SYSTEM MALFUNCTION! TRANSMISSION MALFUNCTION! CRUISE CONTROL MALFUNCTION! 2) PASS. RESTRAINT SYSTEM: FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. CONTINUE TO WEAR THE SAFETY BELT. TRANSMISSON MALFUNCTION! 3) TRANSMISSION MALFUNCTION: FUNCTIONALITY OR DISPLAY OF GEAR POSITION MAY MALFUNCTION. IT MAY BE POSSIBLE TO ENGAGE A GEAR WITHOUT DEPRESSING BRAKE PEDAL. RESTRAINT SYSTEM MALFUNCTION! 4) CRUISE CONTROL: CRUISE CONTROL MALFUNCTION. HAVE THE SYSTEM CHECKED BY YOUR BMW CENTER. CONTROL SYSTEMS! DRIVE MODERATELY. 5) CONTROL SYSTEMS. BRAKING AND DYNAMIC-RESPONSE SYSTEM MALFUNCTION. DRIVE MODERATELY. AVOID HARD BRAKING. CONTROL SYSTEMS! DRIVE MODERATELY 6) AREA BETW SPEEDOMETER/TACH IS LIT UP [E.G. BRAKE, ABS, TRANSMISSION AND CRUISE WARNING SYMBOLS]. 7) THE WINDSHIELD WIPERS WILL NOT TURN OFF AS LONG AS THE CAR KEY IS IN THE IGNITION. WHEN YOU TURN THE CAR OFF, THE WIPERS DO NOT STOP UNTIL THE KEY IS REMOVED! THE CAR HAD TO BE TOWED TO THE LOCAL DEALERSHIP WHERE I PURCHASED IT BRAND NEW. THEY SAY THEY ARE NOT AWARE OF THIS PROBLEM. I ALSO EMAILED BMW USA NORTH AMERICA. MY REQUEST IS THAT YOU INVESTIGATE THESE ISSUES WITH BMW USA NORTH AMERICA. SURELY, THEY HAVE MORE INTELLIGENCE ABOUT THE NATURE AND SCOPE OF THESE TYPES OF PROBLEM AND NEED TO BE TRANSPARENT IN ADVISING CONSUMERS ACCORDINGLY BEFORE THE UNDERLYING CAUSE OF THE DEFECT LEADS TO ACCIDENTS AND INJURIES. *TR
Electrical system, Latches/locks/linkages, May 4, 2014
THE POTENTIAL SAFETY HAZARD REPORTED IN THIS COMPLAINT TAKES PLACE WHEN THE PASSENGERS CANNOT EXIT THE CAR BY OPENING THE DOORS, GETTING TRAPPED INSIDE THE CAR. IT WILL WORSEN TO A CRITICAL LEVEL WHEN THIS FAILURE HAPPENS WITH PASSENGERS WITH LIMITED MOBILITY INSIDE THE CAR OR IN CASE THERE IS A BABY SITTING IN A CHILD SEAT INSTALLED IN THE REAR SEAT. WHEN THE DESCRIBED FAILURE MODE HAPPENS, ALL PASSENGERS WILL NEED TO EXIT THE VEHICLE THROUGH THE SUN ROOF (IF AVAILABLE) OR THROUGH THE WINDOWS. IN CASE OF FIRE THIS COULD BE A LETHAL SAFETY HAZARD FOR ALL PASSENGERS. AND IN CASE OF VOLUMINOUS PERSONS SITTING IN SEATS OTHERS THAN THE DRIVER'S SEAT, IT WILL BE VERY DIFFICULT FOR THEM TO EXIT THE VEHICLE. HOW THE FAILURE HAPPENED: AFTER DRIVING FOR APROX. 10 MINUTES AND HAVING PARKED, THE DOORS OF THE CAR DID NOT UNLOCK. THEY DID NOT UNLOCK EITHER USING THE FOB, NEITHER THE DOOR HANDLE OF THE DRIVER'S DOOR NOR THE UNLOCK BUTTON IN THE CENTRAL DASHBOARD. THE ONLY WAY TO GET OUT OF THE VEHICLE WAS THROUGH THE SUN ROOF OR CLIMBING OUT THE WINDOW. AFTER SEVERAL ATTEMPTS THE DRIVER'S DOOR FINALLY UNLOCK AND COULD BE OPENED. ONCE OUTSIDE THE CAR, I COULD LOCK AND UNLOCK THE DRIVER'S DOOR (BUT NOT ANY OTHER DOOR) MANUALLY WITH THE METAL KEY INSIDE THE FOB. THE OTHER PASSENGER HAD TO EXIT THE CAR THROUGH THE DRIVER'S DOOR. I HAVE BEEN TO A BMW DEALERSHIP AND I MADE AN APPOINTMENT TO REPAIR IT. THE ROOT CAUSE OF THE ISSUE SEEMS TO BE A BLOWN FUSE DUE TO OVER CURRENT IN ONE OF THE ACTUATORS OF ONE OF THE DOORS. THE EFFECT IS THAT THE PASSENGERS CANNOT COME OUT OF THE CAR AS THERE IS NOT ANY MANUAL MECHANISM TO UNLOCK. THERE IS OTHER COMPLAINTS IN NHTSA ABOUT THE SAME ISSUE (FOR EXAMPLE NHTSA ID NUMBER: 10459121). I RECOMMEND THAT NHTSA CONDUCTS A SAFETY INVESTIGATION ABOUT THIS POTENTIAL SAFETY RISK ON THIS OR ANY OTHER AFFECTED MODEL. *TR