2007 Chevrolet Equinox
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 685 owner complaints filed for this model year. This is the 6th highest complaint count among 21 Equinox model years with reports.
Of the 2007 reports, 11 involved a crash and 6 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpSep 19, 2012
General Motors (GM) is recalling certain model year 2007 Chevrolet Equinox and Pontiac Torrent vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; model year 2007 Chevrolet Cobalt, Pontiac G5, and Saturn ION vehicles originally sold, or currently registered in, Arizona, California, Florida, Nevada, or Texas; model year 2008 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arizona; and model year 2009 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arkansas, Arizona, California, Nevada, Oklahoma, or Texas. Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak.
Fuel leakage in the presence of an ignition source may result in a fire.
GM will notify owners, and dealers will replace the fuel pump module, free of charge. Notification to owners began on on November 21, 2012. Owners were instructed to not bring their vehicles in for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V459000 on NHTSA.gov
Air bagsNov 7, 2007
CERTAIN PASSENGER VEHICLES NOT EQUIPPED WITH OPTIONAL ROOF RAIL AIRBAGS OR OPTIONAL SUNROOF FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201,"OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING NHTSA IMPACT TESTS, THE INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD REQUIREMENTS.
THE RESULTS OF THIS TEST INDICATED A POSSIBILITY OF AN INCREASED RISK OF HEAD INJURY IN A CRASH.
DEALERS WILL INSTALL AN ENERGY ABSORBING FOAM PIECE TO EACH OF THE A-PILLAR TRIM ASSEMBLIES FREE OF CHARGE. THE RECALL BEGAN ON MAY 8, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V520000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveAug 7, 2007
CERTAIN SPORT UTILITY VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." IN THESE VEHICLES, THE RIGHT FRONT PASSENGER SEAT IS BUILT WITH A PASSENGER SENSING SYSTEM. WHEN TESTED WITH A REPRESENTATIVE UNRESTRAINED SMALL ADULT, THE SYSTEM IS REQUIRED TO TURN THE RIGHT FRONT PASSENGER'S FRONTAL AIRBAG ON. AN ERROR IN THE SEAT SENSOR CALIBRATION CAN CAUSE IT TO FAIL THIS TEST. IN ADDITION, THIS CONDITION CAN PREVENT THE AIRBAG FROM TURNING OFF WHEN THE SEAT IS OCCUPIED BY A SMALL CHILD.
WHENEVER THE FRONT PASSENGER SEAT IS OCCUPIED, THE DRIVER SHOULD ALWAYS CHECK THE AIRBAG INDICATOR TO SEE IF THE AIRBAG IS ON OR OFF. IF IT IS NOT CORRECT FOR THE SITUATION, THE PASSENGER SHOULD BE MOVED TO A DIFFERENT SEAT. THIS CAN INCREASE THE RISK OF INJURY TO A SEAT OCCUPANT DURING CERTAIN CRASH CONDITIONS.
DEALERS WILL REPROGRAM THE SEAT'S ELECTRONIC CONTROL UNIT. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V344000 on NHTSA.gov
Visibility, windshieldJun 13, 2007
CERTAIN VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." AN INCORRECT PRIMER MAY HAVE BEEN USED WHEN INSTALLING THE WINDSHIELD. THE SAME PRIMER MAY HAVE ALSO BEEN APPLIED TO THE LIFTGATE GLASS AND THE SIDE STATIONARY GLASS.
IN THE EVENT OF A CRASH, THE WINDSHIELD MAY NOT BE RETAINED TO THE EXTENT REQUIRED BY THE STANDARD, INCREASING THE RISK OF PERSONAL INJURIES TO THE VEHICLE OCCUPANTS.
DEALERS WILL REPLACE THE WINDSHIELD, THE LIFTGATE GLASS, AND THE SIDE STATIONARY GLASS. THE RECALL BEGAN ON JUNE 14, 2007. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V242000 on NHTSA.gov
Representative owner complaints
685 reports, newest first.
Engine, Nov 19, 2013
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TRACTION WARNING INDICATOR ILLUMINATED WITH A REDUCTION IN ENGINE POWER. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Fuel/propulsion system, Nov 7, 2013
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT FUEL WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL CONNECTION TO THE FUEL PUMP WAS BROKEN. AS A RESULT, THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81,000.
Vehicle speed control, Electronic stability control (ESC), Nov 7, 2013
ONCE AGAIN, DRIVING ON A BUSY HIGHWAY MY STABILITRAC LIGHT CAME ON AND MY ENGINE WAS POWERED DOWN. MY VEHICLE IS ONCE AGAIN IN THE SHOP HAVING THE THROTTLE BOTTLE REPLACED. THE FIRST TIME THIS HAPPENED, THE MECHANICS JUST CLEANED THE PART, THIS TIME IT IS BEING REPLACED. WHEN YOUR VEHICLE POWERS DOWN, YOU LOSE THE ABILITY TO SAFELY MANEUVER YOUR CAR- POTENTIALLY CAUSING AN ACCIDENT. *TR
Electronic stability control (ESC), Traction control system, Nov 7, 2013
I WAS DRIVING HOME FROM WORK ON A BUSY INTERSTATE GOING NEARLY 60 MPH WHEN MY TRACTION CONTROL LIGHT CAME ON, I LOST ENGINE POWER, MY CAR JERKED BECAUSE OF THIS AND I WAS NEARLY HIT FROM BEHIND. THIS IS A HUGE SAFETY PROBLEM AND SHOULD BE FIXED. AFTER READING OTHER COMPLAINTS ABOUT THE SAME ISSUE, WHEN IS GM GOING TO DO SOMETHING ABOUT THIS OBVIOUS PROBLEM FOR THE CONSUMER? *TR
Fuel system, Gasoline, Sep 28, 2013
NOTICED A STRONG SMELL OF GAS COMING FROM THE VEHICLE WHEN PARKED. HAD TO MOVE IT OUT OF GARAGE AS SMELL WAS EXTREMELY STRONG AND SPREAD THROUGHOUT MY TWO STORY HOME. I TOOK CAR IN TO INDEPENDENT GARAGE REPAIR FOR SERVICE ONE MILE FROM MY HOME IMMEDIATELY ON 09/27/2013 AT 06:00 P.M. CLOSEST DEALERSHIP IS NINE MILES FROM MY HOME. FOUND THAT THE PLASTIC PART OF THE FUEL PUMP MODULE WAS CRACKED AND COST $545.23 FOR A NEW FUEL PUMP MODULE AND $350.00 LABOR. TOTAL COST INCLUDING SUPPLY FEES AND TAX, $942.06. FOUND OUT THERE IS A RECALL FOR THIS VERY SAME ISSUE. I WILL BE CALLING GM FOR REIMBURSEMENT AND CAN ALREADY ENVISION THEIR REFUSAL AS THEY CLAIM THEY MUST INSPECT VEHICLE AND DO THE REPAIR. I LIVE IN TEXAS AND AM THE ORIGINAL PURCHASER OF THIS VEHICLE IN TEXAS. *TR
Vehicle speed control, Electronic stability control (ESC), Engine, Sep 16, 2013
ON 1/28/13 I REPLACED THE THROTTLE BODY AT GM CERTIFIED DEALER. TRUCK WAS DIAGNOSED WITH CODE P2135 FOR FAILED THROTTLE BODY AND CONNECTOR. WHILE DRIVING MY 2007 CHEVY EQUINOX IT DISPLAYED SERVICE TRACTION CONTROL, SERVICE STABILTRAK, ENGINE POWER REDUCING AND CHECK ENGINE LIGHT. ON 7/5/13 I RETURNED MY TRUCK BACK TO THE DEALER. THEY DIAGNOSED THE TRUCK AGAIN AND REPLACED THE PART A SECOND TIME. NOW ON 8/19/13 THE TRUCK WAS BACK AT THE DEALER FOR THIRD TIME AND SAME ISSUE. DEALER DIAGNOSED MY TRUCK AND COULD NOT FIND ANYTHING WRONG AT THE TIME AFTER I COMPLAINED OF SAME ISSUE DISPLAYED ON VEHICLE. 9/11/13 THE SERVICE TRACTION CONTROL/STABILTRAK WITH CHECK ENGINE CAME ON AGAIN. I TOOK THE TRUCK BACK TO THE DEALER AND SHOWED THEM VIDEO OF THE PROBLEM HAPPENING. THIS TIME THEY SAID THEY WOULD DIAGNOSED IT AND GET TO THE BOTTOM OF MY COMPLAINT. I CALLED GM THAT DAY COMPLAINING OF THE SAME ISSUE FROM LAST MONTH. GM REOPENED MY CASE AND SAID IT WOULD BE TRANSFERRED TO ANOTHER DEPARTMENT LEVEL. THE DEALER CALLED ME LATER IN THE DAY AND REPLACED THE THROTTLE BODY AND CONNECTORS FREE OF CHARGE AGAIN. EVERY TIME WHILE DRIVING THIS TRUCK I WAS TRAVELING WITH MY CHILDREN AND ALMOST HAD ACCIDENTS WITH THIS. THIS IS UNSAFE AND GM NEEDS TO HAVE A RECALL ON THIS PART AND MODEL OF TRUCK. SOME THING HAS TO BE DONE BEFORE IT BECOMES FATAL!!! HOPEFULLY THIS TIME THE PROBLEM IS CORRECTED. *TR
Air bags, Sep 9, 2013
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WHILE DRIVING 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE PASSENGER'S SIDE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Air bags, Aug 26, 2013
ABOUT 2 YEARS AGO I TOOK MY CAR INTO THE LOCAL CHEVY DEALERSHIP AND HAD THE SENSOR CHANGED FOR THE PASSENGER AIR BAG. A FEW WEEKS AFTER THEY CHANGED THE SENSOR THE PROBLEM RETURNED. IT WOULD NOT TURN THE AIR BAG ON EVEN WHEN A FULL GROWN ADULT WAS SITTING IN THE SEAT. IT DIDN'T HAPPEN ALL OF THE TIME SO WHEN I TOOK IT BACK TO THE DEALER AND THE SAID THEY COULDN'T REPLICATE THE PROBLEM. AFTER TAKING IT BACK ABOUT 4 TIMES AND THEM NEVER BEING ABLE TO DUPLICATE THE PROBLEM I QUIT TAKING IT IN. LUCKILY THE FIRST TIME IT WAS FIXED MY VEHICLE WAS STILL UNDER THE EXTENDED WARRANTY. (THANK GOD I BOUGHT THAT! I'VE SURE USED IT!) NOW THIS YEAR, THE PASSENGER AIR BAG WON'T TURN ON AT ALL EVEN WITH MY 200LB BOYFRIEND SITTING THERE. THE ONLY THING THAT HAPPENS IS THE SERVICE AIR BAG LIGHT COMES ON THE DASHBOARD. I'VE TAKEN IT BACK TO THE DEALERSHIP AND THEY'VE DUPLICATED THE PROBLEM AND WANT ME TO PAY $600 TO GET IT FIXED. I DON'T FEEL THAT THE SAME THING SHOULD HAVE TO BE FIXED TWICE IN JUST 2-3YEARS. ESPECIALLY SINCE IT'S NOT A MAINTENANCE PROBLEM. THERE IS OBVIOUSLY SOMETHING WRONG WITH THE SENSOR. *TR
Service brakes, Aug 13, 2013
WHILE DRIVING THE CHEVY 2007 EQUINOX, THE BRAKE PEDAL FELT SPONGY, SO I TOOK IT IN TO CHEVY THOROBRED FOR A SAFETY CHECK. I WAS TOLD BY SERVICE THAT IT WAS MY MASTER CYLINDER GOING OUT AND THAT IT NEEDED TO BE REPLACED. I ASKED IF THIS ITEM WAS COVERED UNDER POWER TRAIN WARRANTY; IT WAS NOT.COULD THIS BE DUE TO POOR MATERIALS/ OR SOMETHING HE COULD NOT SAY. I SAID THAT MY AUTO HAD 58833 MILES IS THAT KINDA EARLY FOR SUCH A PART TO BRAKE DOWN? I WILL LOOK ON THE INTERNET TO SEE IF THERE WAS A RECALL NOTICE. *TR
Electronic stability control (ESC), Aug 9, 2013
FIRST INCIDENT: STABILITRAC CONTROL ERROR. NO CODES STORED! SEVERAL CALLS & COMMUNICATIONS POINTED TO THE EGR VALVE. REPLACED THAT ~ $79. SEEMED FINE.... WEEKS LATER, STABILITRAC ERROR AND LOSS OF POWER STEERING WHILE DRIVING. NOT GOOD. ALMOST HAD AN ACCIDENT! STILL NO ERROR CODE !!!! COULD NOT TRACK ANYTHING DOWN... PUT VEHICLE IN SHOP. THEY DETERMINE THAT IT WAS THE POWER STEERING POSITION SENSOR. GETTING FIXED @ $650+ PRICE TAG. CAN'T BELIEVE THIS IS NOT A RECALL SAFETY ITEM SINCE IT SEEMS TO BE HAPPENING NO ONLY TO ME. PLEASE RESEARCH PROBLEM AND HELP RECOUP SOME OF THE $$$$. I DON'T MIND PAYING FOR WORK AND REAL IDENTIFIABLE PROBLEMS, BUT THIS IS RIDICULOUS CONSIDERING THE SAFETY INVOLVED. *TR
Service brakes, Aug 8, 2013
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES MADE A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Fuel/propulsion system, Aug 7, 2013
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, A STRONG ODOR OF FUEL EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAD A SALVAGED TITLE AND WAS INELIGIBLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
Fuel system, Gasoline, Jul 29, 2013
I STARTED SMELLING GAS IN MY VEHICLE AND IT DID NOT GO AWAY. I COULDN'T SEE ANY PLACE WHERE IT WAS LEAKING SO TOOK IT TO MY MECHANIC. HE SAID THE GAS TANK IS LEAKING ON BOTH SIDES AND IT WOULD HAVE TO BE REPLACED. *TR
Fuel/propulsion system, Jul 25, 2013
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A FUEL LEAK IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 98,000.
Fuel/propulsion system, Jul 25, 2013
ABOUT 2 WEEKS AGO I STARTED SMELLING GAS AROUND AND IN MY VEHICLE. AFTER RESEARCHING THE DATA BASE I SEE THAT IS NOT UNCOMMON AND I AM VERY CONCERNED AS TO WHY THIS IS NOT BEING RECALLED. HOW MANY COMPLAINTS NEED TO BE MADE? ARE THEY WAITING FOR SOMEONE TO BE INJURED BECAUSE THEIR VEHICLE CAUGHT ON FIRE DUE TO THIS? THIS IS A SAFETY ISSUE FOR SURE. I DID TAKE MY VEHICLE TO THE DEALERSHIP AND IT IS THE FUEL PUMP. UNFORTUNATELY I DO NOT LIVE IN THE STATES THAT THE RECALL WAS ISSUED FOR. I HAVE HAD SEVERAL ISSUES WITH THIS VEHICLE AND EVERY ONE OF THEM IS A KNOWN COMMON ISSUE AND NONE HAVE BEEN SENT FOR RECALL. THIS IS GOING TO COST ME MORE THAN I CAN AFFORD TO GET IT FIXED. THIS SHOULD BE A RECALL IN ALL STATES NOT JUST A FEW! *TR
Fuel system, Gasoline, Jul 24, 2013
SEVERAL HEAT WAVES IN CT CAUSING CRACK IN FUEL PUMP MODULE. NOT ON RECALL LIST PER GM HOWEVER SHOULD BE FOR ANY SAFETY ISSUE SUCH AS THIS. SMELLED STRONG GAS ODOR AFTER DRIVING HOME FROM WORK. TOWED TO DEALER FOLLOWING MORNING -- AFRAID TO DRIVE, ONLY TO BE TOLD THAT THE FUEL PUMP MODULE NEEDED REPLACING. DEFINITELY A GAS LEAK. NOT COVERED BY RECALL LIKE OTHER STATES. HUGE COST TO FIX. *TR
Fuel system, Gasoline, Jul 3, 2013
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT SMELLED GASOLINE FUMES INSIDE THE VEHICLE CABIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TR
Fuel/propulsion system, Jun 28, 2013
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FUEL LEVEL GAUGE BEGAN TO POINT BACKWARD AND NOT IN THE DIRECTION OF THE FUEL GAUGE LINES. A DEALER WAS NOTIFIED OF THE FAILURE AND A DIAGNOSIS WAS SCHEDULED. THE VEHICLE HAD NOT YET BEEN DIAGNOSED. THE FAILURE AND CURRENT MILEAGE WAS 48,500.
Steering, Electronic stability control (ESC), Jun 25, 2013
I OWN A 2007 CHEVY EQUINOX I WAS ON THE HIGHWAY WHEN MY SUV STEERING WHEEL GOT VERY HARD ON ME, COULDN'T EVEN MOVE IT AT ALL, I GOT VERY SCARED GOT OF THE FREEWAY. I PARKED TO THE SIDE TO SEE WHAT WAS WRONG WAITED FOR A BIT STARTED WITH MY VEHICLE AGAIN BUT COULDN'T MOVE THE STEERING WHEEL VERY HARD TO MOVE BY THAT POINT I JUST WANTED TO GO HOME, NO LIGHTS CAME ON TO WARN ME OF PROBLEM. THEN THE TRACKING CONTROL AND STABILITY LIGHTS CAME ON AFTER 45MIN. GOT HOME PARKED THE VEHICLE. NEXT DAY THE STEERING WHEEL WAS OK EVERYTHING SEEMED OK. TODAY (06/25/2013) SAME PROBLEM STEERING WHEEL VERY HARD COULDN'T TURN LEFT NOR RIGHT ALMOST HAD AN ACCIDENT. TOOK IT TO CAR DEALER CHEVROLET WAS DIAGNOSE WITH POWER STEERING MODULE CONTROL PRICE $798.50 THIS DEFINITELY NEEDS TO BE A RECALL. HELP *TR
Fuel/propulsion system, Jun 21, 2013
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WERE GASOLINE FUEL FUMES IN THE REAR OF THE EXTERIOR AND INTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FUEL TUBE THAT ENTERED THE FUEL TANK EXHIBITED A LEAK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM; GASOLINE), HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 92,000. THE CURRENT MILEAGE WAS 96,000.
Fuel system, Gasoline, Jun 18, 2013
WE STARTED SMELLING GAS IN EARLY MAY 2012. WHEN THE WARNING LIGHT CAME ON, WE TOOK IT INTO A MECHANIC, WHO DETERMINED IT WAS THE FUEL MODULE THAT WAS CRACKED AND LEAKING AND WE PAID A SMALL FORTUNE TO GET IT REPLACED. IN OCTOBER OF THAT YEAR, GM ANNOUNCED A RECALL FOR THIS EXACT PROBLEM, BUT HAS REPEATEDLY SAID OUR VIN IS NOT ON THE LIST. I CANNOT SEE HOW THIS IS POSSIBLE. WHY IS THE RECALL FOR JUST A FEW STATES? WE LIVE IN OKLAHOMA, BUT THE RECALL IS FOR TEXAS. HOW IS THIS POSSIBLE? WHY IS NO-ONE PUSHING FOR A NATIONWIDE RECALL, AND WHY CAN WE NOT GET REIMBURSED FOR THE COSTS OF OUR REPAIRS? I HOPE YOU CAN HELP. *TR
Structure, Jun 17, 2013
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WATER PENETRATED THE INTERIOR OF THE VEHICLE VIA THE SPARE TIRE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT MOLD HAD DEVELOPED INSIDE OF THE CABIN AS A RESULT OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 29,951.
Structure, Tires, Jun 12, 2013
EXTENSIVE WATER INTRUSION IN THE SPARE TIRE WELL. THIS HAS BEEN OCCURRING MORE OFTEN IN THE LAST YEAR. APPROXIMATELY 4-5 INCHES OF WATER IS FILLING FOLLOWING A RAIN STORM. *TR
Fuel/propulsion system, Jun 10, 2013
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, HE SMELLED GASOLINE. THE CONTACT COULD SMELL GASOLINE INSIDE THE VEHICLE AS WELL. THE VEHICLE ALSO FAILED TO START. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO ADVISED THAT THERE WAS A FUEL LEAK. THE REFERENCED NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL GASOLINE) BUT DID NOT CONFIRM WITH THE MANUFACTURER IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Fuel/propulsion system, Jun 9, 2013
THE GAS TANK/FUEL PUMP BEGAN EMITTING A FUEL ODOR IN THE SUMMER OF 2011. I THOUGHT THAT IT WAS FROM RECENTLY FILLING THE TANK. IT WAS A HOT TEXAS SUMMER WHEN THIS BEGAN TO HAPPEN. THE SMELL WOULD COME AND GO WITHOUT REASON. IT DID HAPPEN MORE OFTEN IN THE SUMMER. THIS PAST WINTER, WHEN HAVING ROUTINE OIL CHANGE AND INSPECTION, IT WAS FOUND THAT THE FUEL PUMP HAD A CRACK IN IT AND THAT IS WHERE THE GAS ODOR WAS ORIGINATING. IT WAS UNDER RECALL, BUT CHEVROLET KEEPS SAYING THAT OUR VIN NUMBER HAD NOT COME UP. THE MECHANIC REPLACED THE FUEL PUMP AT NEARLY $900.00. CHEVROLET KEEPS DENYING OUR CLAIM. IT APPEARS THAT IT HAS DENIED MANY, MANY CLAIMS. WE HAVE RECEIVED THE ORIGINAL RECALL LETTER BUT THEY HAVE NOT RECALLED MY SPECIFIC VEHICLE. I WOULD THINK THAT SOMETHING THAT THEY WERE AWARE OF AS FAR BACK AS 2010 SHOULD BE REPLACED AND REIMBURSED WITHIN LESS THAN 6 MONTHS AFTER YOU PERSONALLY HAVE IT REPAIRED. *TR