2007 Chevrolet Equinox
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 685 owner complaints filed for this model year. This is the 6th highest complaint count among 21 Equinox model years with reports.
Of the 2007 reports, 11 involved a crash and 6 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpSep 19, 2012
General Motors (GM) is recalling certain model year 2007 Chevrolet Equinox and Pontiac Torrent vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; model year 2007 Chevrolet Cobalt, Pontiac G5, and Saturn ION vehicles originally sold, or currently registered in, Arizona, California, Florida, Nevada, or Texas; model year 2008 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arizona; and model year 2009 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arkansas, Arizona, California, Nevada, Oklahoma, or Texas. Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak.
Fuel leakage in the presence of an ignition source may result in a fire.
GM will notify owners, and dealers will replace the fuel pump module, free of charge. Notification to owners began on on November 21, 2012. Owners were instructed to not bring their vehicles in for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V459000 on NHTSA.gov
Air bagsNov 7, 2007
CERTAIN PASSENGER VEHICLES NOT EQUIPPED WITH OPTIONAL ROOF RAIL AIRBAGS OR OPTIONAL SUNROOF FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201,"OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING NHTSA IMPACT TESTS, THE INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD REQUIREMENTS.
THE RESULTS OF THIS TEST INDICATED A POSSIBILITY OF AN INCREASED RISK OF HEAD INJURY IN A CRASH.
DEALERS WILL INSTALL AN ENERGY ABSORBING FOAM PIECE TO EACH OF THE A-PILLAR TRIM ASSEMBLIES FREE OF CHARGE. THE RECALL BEGAN ON MAY 8, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V520000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveAug 7, 2007
CERTAIN SPORT UTILITY VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." IN THESE VEHICLES, THE RIGHT FRONT PASSENGER SEAT IS BUILT WITH A PASSENGER SENSING SYSTEM. WHEN TESTED WITH A REPRESENTATIVE UNRESTRAINED SMALL ADULT, THE SYSTEM IS REQUIRED TO TURN THE RIGHT FRONT PASSENGER'S FRONTAL AIRBAG ON. AN ERROR IN THE SEAT SENSOR CALIBRATION CAN CAUSE IT TO FAIL THIS TEST. IN ADDITION, THIS CONDITION CAN PREVENT THE AIRBAG FROM TURNING OFF WHEN THE SEAT IS OCCUPIED BY A SMALL CHILD.
WHENEVER THE FRONT PASSENGER SEAT IS OCCUPIED, THE DRIVER SHOULD ALWAYS CHECK THE AIRBAG INDICATOR TO SEE IF THE AIRBAG IS ON OR OFF. IF IT IS NOT CORRECT FOR THE SITUATION, THE PASSENGER SHOULD BE MOVED TO A DIFFERENT SEAT. THIS CAN INCREASE THE RISK OF INJURY TO A SEAT OCCUPANT DURING CERTAIN CRASH CONDITIONS.
DEALERS WILL REPROGRAM THE SEAT'S ELECTRONIC CONTROL UNIT. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V344000 on NHTSA.gov
Visibility, windshieldJun 13, 2007
CERTAIN VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." AN INCORRECT PRIMER MAY HAVE BEEN USED WHEN INSTALLING THE WINDSHIELD. THE SAME PRIMER MAY HAVE ALSO BEEN APPLIED TO THE LIFTGATE GLASS AND THE SIDE STATIONARY GLASS.
IN THE EVENT OF A CRASH, THE WINDSHIELD MAY NOT BE RETAINED TO THE EXTENT REQUIRED BY THE STANDARD, INCREASING THE RISK OF PERSONAL INJURIES TO THE VEHICLE OCCUPANTS.
DEALERS WILL REPLACE THE WINDSHIELD, THE LIFTGATE GLASS, AND THE SIDE STATIONARY GLASS. THE RECALL BEGAN ON JUNE 14, 2007. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V242000 on NHTSA.gov
Representative owner complaints
685 reports, newest first.
Fuel/propulsion system, Jul 25, 2012
WHILE DRIVING MY EQUINOX, I SMELLED GAS AND THOUGHT I HAD WASTED GAS WHEN I WENT TO THE GAS STATION. AFTER SMELLING GAS FOR WEEKS, MY HUSBAND CHECKED THE TRUCK AND FOUND IT HAD GAS LEAKING FROM IT. I TOOK THE TRUCK TO THE DEALERSHIP AND THEY FOUND THAT IT WAS LEAKING FROM THE FUEL ASSEMBLY AND STATED THAT THIS WAS A COMMON ONGOING PROBLEM WITH THIS VEHICLE. AFTER CALLING GM THEY REFUSE TO CORRECT THIS PROBLEM AND STATES THAT IF YOUR WARRANTY HAS EXPIRED THERE IS NOTHING THEY CAN DO. AFTER CHECKING ONLINE I FOUND THAT THERE ARE TONS OF COMPLAINTS FROM FELLOW EQUINOX OWNERS ABOUT THIS DEFECT AND I FEEL THAT CHEVY SHOULD BE MADE TO OFFER A RECALL AND BE FORCED TO FIX THIS PROBLEM BEFORE SOMEONE GETS KILLED. *TR
Fuel/propulsion system, Jul 24, 2012
IN THE PROCESS OF HAVING A FLAT TIRE REPAIRED ON THE RIGHT REAR OF THE VEHICLE THE MECHANIC DISCOVERED A FUEL LEAK. I CALLED THE DEALER AND TOOK THE CAR TO BE LOOKED AT AND REPAIRED. I WAS TOLD THERE WAS A SPECIAL BULLETIN CONCERNING THE FUEL LEAKS. I PROVIDED THE VIN AND THE SERVICE MANAGER CHECKED AND SAID THIS VEHICLE WAS NOT INCLUDED. I STATED THIS IS A MAJOR SAFETY ISSUE BUT GM DOES NOT WANT TO CORRECT THE ISSUE. I HAD THE VEHICLE REPAIRED AT $1100 FOR THE SAFETY OF MY FAMILY. I WILL SEEK COMPENSATION FROM GM MYSELF. GM WOULD NOT HELP THE DEALER BECAUSE OF THE MILEAGE. IT SHOULD NOT MATTER ABOUT THE MILEAGE FOR THIS FUEL LEAK BECAUSE OF THE PROXIMITY OF THE LEAK RIGHT NEXT TO THE EXHAUST SYSTEM. GM NEEDS TO RECALL THE EQUINOX AND REIMBURSE THOSE WHO HAVE HAD EXPENSIVE REPAIRS. THIS WILL COST GM MORE IN THE FUTURE OVER LAWSUITS WHEN SOMEONE IS SEVERELY INJURED OR KILLED BECAUSE OF THE VEHICLE EXPLODING!!! *TR
Fuel/propulsion system, Jul 19, 2012
APPARENTLY, THERE ARE A LARGE NUMBER OF COMPLAINTS ABOUT 2006-2007 CHEVROLET EQUINOX HAVING A STRONG FUEL SMELL AROUND THE VEHICLE. IN MOST CASES, THE FUEL LEAKAGE IS COMING FROM THE FUEL PUMP ASSEMBLY, AN O-RING OR GASKET CONNECTING TO THE TANK ITSELF IS USUALLY THE CAUSE OF THE LEAKAGE, CAUSING FUEL TO POOL ON THE TOP OF THE TANK. LEAKING FUEL IS A SAFETY HAZARD AND COULD CAUSE FIRE AND EXPLOSION IF IGNITED, FUEL VAPORS ARE UNHEALTHY TO INHALE AND FUEL VAPORS ARE GENERALLY NOT GOOD FOR THE ENVIRONMENT. THE REPAIR IS EXPENSIVE IN LABOR AS IT INVOLVES DROPPING THE FUEL TANK. CHEVROLET NEEDS TO ISSUE A MANUFACTURER RECALL FOR THIS PROBLEM AND REIMBURSE THOSE WHO HAVE ALREADY PAID FOR HE REPAIR. *TR
Electrical system, Air bags, Engine, Jul 15, 2012
FIRST PROBLEM HAPPENED RECALL ON SPARK PLUG BOOT 1 CYLINDER WASN'T FIRING, WAS FIXED UNDER WARRANTY AS WAS THE GASKET FOR THE HATCHBACK WAS BAD. THAT LEAD TO A GALLON OR SO OF WATER INTO MY SPARE TIRE COMPARTMENT. THIS HAS SINCE HAPPENED AGAIN AND I NEED ANOTHER GASKET. THE DRIVER SIDE WINDOW STOPPED WORKING, BEING A ELECTRICIAN I FOUND TO BROKEN WIRES INSIDE RUBBER BOOT ON DOOR HINGE SIDE. ABS LIGHT CONSTANTLY COMES ON/OFF COMPUTER SAYS ABS NEEDS SERVICE ( SENSOR PROBLEM). GAS GAUGE IS READING INCORRECTLY, I HAVE TO USE THE RANGE SETTING ON THE COMPUTER. SPEEDOMETER READINGS INCORRECT SITS AT 60MPH WHEN THE CAR IS OFF. I BOUGHT THIS VEHICLE BRAND NEW AND HAVE NOTHING BUT PROBLEMS, MOST OF ANY VEHICLE I'VE OWNED. CURRENT MILEAGE 63,000 MILES. *TR
Fuel/propulsion system, Jul 15, 2012
I JUST TOOK MY EQUINOX TO THE CHEVY DEALER TODAY 7-10-2012 TO HAVE A GAS LEAK REPAIRED. I HAD BEEN SMELLING RAW FUEL SINCE FEB. OF THIS YEAR. RECENTLY SMELL HAD WORSENED,SO AT WORK WHILE ENJOYING MY LUNCH IN MY VEHICLE,WHILE PUTTING MY CIGARETTE OUT, I SMELLED GAS WORSE THAN EVER. GOT FLASHLIGHT AND LOOKED UNDER TRUCK TO SEE A GAS LEAK,WHICH I THOUGHT TO BE COMING FROM FILLER TUBE. ANYWAY GOT CALL FROM DEALER WHILE WRITING THIS, HE SAYS HE NEEDS TO DROP THE TANK, LEAK IS ON TOP,OH YEAH WARRANTY WON'T COVER. NICE! 934$ LATER I JUST ARRIVED HOME AND REPAIRMAN FROM CHEVY CALLS,SAYS HE'S NOT SURE HE TIGHTENED GAS TANK STRAPS. LOL YOU'VE GOT TO BE KIDDING ME,SO I GO BACK STRAP IS FINE AND LEAK IS STOPPED. ITS TURNS OUT TO BE THE SAME PROBLEM 90% OF US HAVE HAD- FUEL PUMP FAILURE. MY QUESTION AT THIS POINT IS IF CHEVY DOES HAVE TO ISSUE A RECALL,WHAT ABOUT THOSE OF USE WHO ALREADY HAD TO GET THE REPAIR? DO WE GET NOTIFIED? MORE IMPORTANTLY DO WE GET REIMBURSED. *TR
Fuel/propulsion system, Jul 13, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 35 MPH WHEN THE SMELL OF FUEL EMITTED INSIDE OF THE VEHICLE. THE ENGINE STABILIZER WARNING LIGHT ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,532 AND THE CURRENT MILEAGE WAS 88,562.
Air bags, Jul 11, 2012
MY AIRBAG LIGHT CAME ON IN MY VEHICLE. I DIDN'T THINK ANYTHING OF IT BECAUSE ALL OF MY ONSTAR DIAGNOSTICS STATED EVERYTHING WAS OK. I BROUGHT THE VEHICLE IN TO THE DEALERSHIP TO GET A DOME LIGHT AND REAR WIPER MOTOR REPLACED AND TO GET A STATE INSPECTION. MY VEHICLE FAILED INSPECTION DUE TO THE FAILED PASSENGER PRESENCE MODULE. ALTHOUGH THE PART IS RECALLED ON OTHER 2007 CHEVY EQUINOXES, IT HAS NOT BEEN RECALLED ON MY VEHICLE. I VALUE THE SAFETY OF MY FAMILY, BUT TO CHARGE $975 FOR A PART (LABOR NOT INCLUDED) THAT WAS RECALLED ON THE SAME MAKE/MODEL IS EXTREMELY EXCESSIVE. *TR
Air bags, Seats, Jul 9, 2012
THE SERVICE AIRBAG MESSAGE APPEARS WHEN THERE IS A PERSON IN THE PASSENGER SEAT OF THE VEHICLE. THE DEALER SAID IT IS DUE TO THE PASSENGER PRESENCE MODULE. AN INTERNET SEARCH FOR "2007 EQUINOX PASSENGER PRESENCE MODULE" REVEALS THAT THERE IS A KNOWN ISSUE WITH THE PASSENGER PRESENCE SENSOR (PPS) ON THIS VEHICLE. THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT DUE TO THE DEFECTIVE SENSING SYSTEM/PART. THE MANUFACTURER SHOULD REPAIR THIS SYSTEM/PART BEFORE AN INJURY DUE TO THE DEFECT OCCURS. *TR
Fuel/propulsion system, Jul 8, 2012
THE VEHICLE HAS BEEN SMELLING LIKE GAS AFTER DRIVING. THE SMELL IS IN THE CAR AFTER DRIVING, PARKING FOR A FEW AND GETTING BACK IN THE CAR. I HAVE YET TO GO GET IT CHECKED BUT HAVE ONLY HAD IT FOR 2YEARS. I SEE THAT THERE ARE NOW OVER 200 OF THE SAME COMPLAINS AND I AM NOT WILLING TO PUT IN $1700 INTO A PRACTICALLY NEW CAR. A RECALL IS IN ORDER!! *TR
Electrical system, Jul 3, 2012
IGNITION KEY WILL NOT COME OUT, WITHOUT SEVERAL TRY'S . ONGOING THRU 7/3/2012. *JS
Electrical system, Jul 3, 2012
THE SPEEDOMETER GO'S FROM 0 TO 120 AT ANYTIME. EVEN WHEN STOPPED. *JS
Fuel system, Gasoline, Jul 2, 2012
THERE IS A FUEL LEAK FROM THE SEAL AROUND THE FUEL PUMP ON THE TOP OF THE GAS TANK. THIS FAILURE HAS BEEN REPORTED IN SEVERAL OTHER CUSTOMER VEHICLES OF THE SAME MAKE/MODEL/YEAR. FUEL WILL POOL UP ON TOP OF THE TANK AND DRIP DOWN THE SIDE AND ONTO THE FRAME AND EXHAUST PIPES CREATING A RISK OF FIRE/EXPLOSION. *JS
Fuel system, Gasoline, Jun 26, 2012
NOTICED A VERY STRONG GAS SMELL COMING FROM RIGHT REAR OF VEHICLE (WHERE GAS TANK IS LOCATED). AT FIRST I THOUGHT IT WAS JUST A DIRTY FUEL FILTER, BUT DID SOME RESEARCH ONLINE AND WAS ASTOUNDED TO FIND OUT THAT APPROXIMATELY 200 2007 EQUINOX OWNERS WERE HAVING THE SAME PROBLEM. I TOOK MY VEHICLE IN FOR SERVICE ON 6/26/2012 AND WAS TOLD THAT THE FUEL PUMP WAS LEAKING. IN MY RESEARCH I DISCOVERED THAT OTHER OWNERS HAD: FUEL TANK LEAKING; FUEL PUMP AND FUEL SENSOR REPLACED; FUEL PRESSURE MODULAR; FAULTY FUEL LINES; CRACKED FUEL TANK; GAS TANK SEAM NEAR PUMP/SENDING UNIT ASSEMBLY SEPARATED & LEAKING; PLASTIC GAS TANK HAD A CRACK; VAPOR CANISTER; CRACKED FUEL PUMP PIPE; FUEL LINE FROM FUEL PUMP TO ENGINE CRACKED; FUEL PUMP MODULE AT CONNECTOR; AND ON AND ON AND ON!!! THIS APPEARS TO BE A COMPONENT FAILURE/MANUFACTURING DEFECT AND A RECALL SHOULD BE ISSUED. THIS IS A SAFETY AND HEALTH ISSUE - THE POTENTIAL FOR ONE OF THESE VEHICLES EXPLODING (POSSIBLY WITH DEATHS) IS GREAT. INHALING GASOLINE FUMES BRINGS CONCENTRATED HYDROCARBONS INTO YOUR LUNGS AND BLOODSTREAM. SOME OF THE INGREDIENTS IN GASOLINE ARE EXTREMELY TOXIC AND ARE MUTAGENS. LIVER DAMAGE AND PERMANENT BRAIN DAMAGE ARE POSSIBILITIES. MAKE GENERAL MOTORS DO THE RIGHT THING AND ISSUE A RECALL!!!!! *JB
Fuel/propulsion system, Jun 25, 2012
I STARTED SMELLING GAS FUMES ON THE 14TH OF JUNE 2012. THEY GOT WORSE UNTIL I TOOK THE CHEVY TO A DEALER IN KINGMAN AZ. THEY FOUND THAT THEIR WAS A GAS LEAK AT THE TOP OF THE GAS TANK. TO CORRECT THIS PROBLEM YOU HAVE TO REMOVE THE WHOLE REAR END TO CORRECT. THE CAR IS AN AWL WHICH MAKES IT MORE DIFFICULT TO REMOVE. THE DEALER SUGGESTED THAT WE DO NOT DRIVE THE CAR AS OF THE FUEL DANGER. BECAUSE OF THIS WE WERE FORCED TO BUY A NEW CAR WHICH WE REALLY DID NOT WANT TO DO. *TR
Electrical system, Jun 19, 2012
WHEN I PARK MY CAR I CANNOT GET THE KEY OUT OF THE IGNITION. I HAVE TO PUSH THE BRAKE ALL THE WAY TO THE FLOOR AND MOVE THE GEAR SHIFT SEVERAL TIMES BACK AND FOURTH BEFORE I CAN GET THE KEY OUT. IT HAPPENS ALMOST EVERY DAY, EVERY TIME I PARK THE CAR. IT IS GETTING WORSE DAY BY DAY AND I AM AFRAID THAT ONE DAY I WILL NOT BE ABLE TO GET THE KEY OUT AT ALL. I AM UNEMPLOYED AT THE PRESENT AND CANNOT AFFORD TO HAVE ANYONE LOOK AT IT. I FEEL THAT IT IS A DEFECT FROM THE FACTORY, BECAUSE THERE HAVE BEEN SO MANY REPORTS FOR THE SAME THING. I THINK SOMETHING SHOULD BE DONE CONCERNING THIS PROBLEM AS SOON AS POSSIBLE. *JS
Electrical system, Vehicle speed control, Electronic stability control (ESC), Jun 3, 2012
GETTING BACK ONTO THE INTERSTATE THE DOOR LOCKS STARTED CLICKING AND THE SPEEDOMETER HAND STARTS GOING HAYWIRE. IN THE WEEKS AND MONTHS TO COME NOW THE AWD, TRACTION CONTROL, SERVICE ENGINE SOON LIGHTS COME ON. THE STEERING WHEEL JERKS, WEIRD NOISE GOES THROUGH THE SPEAKERS AND ALL GAUGES AND DOOR LOCKS GO HAYWIRE. HAS BEEN PUT ON A MACHINE BUT NO CODES COME UP FOR THE MECHANIC. *TR
Air bags, May 30, 2012
WHILE DRIVING THE AIRBAG SENSOR FOR THE PASSENGER SEAT SHUT OFF THEN TURNED BACK ON REPEATEDLY. THEN SENSOR IS NOT CORRECTLY IDENTIFYING WHEN THERE IS AS PASSENGER IN THE FRONT PASSENGER SEAT, AND THE AIRBAG IS THEN AUTOMATICALLY SHUT OFF. WHEN IT WAS TAKEN TO THE DEALERSHIP WE WERE TOLD THAT THERE ARE TWO SENSORS THAT ARE NOT WORKING CORRECTLY FOR THE PASSENGER PRESENCE SYSTEM. UNFORTUNATELY THE VIN NUMBER IS NOT IN THE 2007 RECALL LISTED AFFECTED VIN NUMBERS, EVEN THOUGH IT IS HAVING THE SAME SENSOR PROBLEM. *TR
Electrical system, May 30, 2012
KEY WILL NOT COME OUT OF IGNITION WHEN CAR IS PLACED IN PARK. THE KEY IS STUCK IN ACCESSORY POSITION. CAR NEEDS TO BE TURNED BACK ON AND GEAR SELECTOR MOVED (AS WELL AS VEHICLE, STEERING ETC.) MANY TIMES BEFORE KEY WILL DISENGAGE FROM STEERING COLUMN. *TR
Air bags, May 30, 2012
I HAVE NOT HAD AN ACCIDENT, SO THE ABOVE DATE, MILEAGE AND SPEED ARE ESTIMATES. WHILE TRAVELING DOWN THE HIGHWAY, THE SERVICE AIRBAG LIGHT CAME ON. THE PASSENGER AIRBAG LIGHT ALSO WENT OFF. IT LATER CAME BACK ON. MY WIFE WAS SITTING IN THE PASSENGER SEAT AT THE TIME. ANY TIME WE GO SOMEWHERE, THIS HAPPENS NUMEROUS TIMES. I FEEL THIS IS A DEFECT IN THE SENSOR UNDER THE SEAT CUSHION IN THE PASSENGER SEAT. I HAVE NOTICED THAT THE NHTSA HAS A RECALL ON 437 UNITS FOR THIS PROBLEM AND YOUR CAMPAIGN # IS 07V34400. ACCORDING TO THE MAN NAMED ROB I SPOKE WITH AT GM, MY VEHICLE WAS NOT INCLUDED IN THAT RECALL. I FEEL THIS IS A VERY SERIOUS PROBLEM AND DON'T FEEL LIKE MY WIFE OR EITHER ONE OF MY CHILDREN WOULD BE PROTECTED IN THE EVENT OF AN ACCIDENT WHERE THE AIRBAG NEEDS TO DEPLOY. IT MAY NOT DUE TO THIS DEFECTIVE SENSOR. I WOULD LIKE TO KNOW IF YOU CAN OFFER ANY ASSISTANCE IN GETTING THIS TAKEN CARE OF WITHOUT ME HAVING TO PAY FOR IT. I AM ON DISABILITY INCOME AND TRYING TO SUPPORT A FAMILY OF FOUR LEAVES NO MONEY FOR SUCH THINGS. I FEEL LIKE GM SHOULD HAVE TO COVER THIS, SINCE IT'S A DEFECT ON THEIR PART, AND NOT MINE. IS THERE ANY WAY YOU COULD ADD MY VEHICLE TO THE RECALL NOW THAT I'VE MADE YOU AWARE OF IT AND GIVEN YOU THE VIN #? WE'RE PLANNING A 1,500 MILE ROUND TRIP ON THE 23RD OF JUNE TO TRAVEL TO OUR CHURCH CONVENTION AND WOULD LIKE TO HAVE THIS PROBLEM RECTIFIED BEFORE MAKING THE TRIP, IF AT ALL POSSIBLE. THANKS FOR YOUR TIME AND ATTENTION. *TR
Fuel system, Gasoline, May 21, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT AFTER HE REACHED HIS DESTINATION, HE EXITED THE VEHICLE AND SMELLED A VERY STRONG ODOR OF FUEL. THE CONTACT WAS UNABLE TO LOCATE A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 42,000. UPDATED 06/26/12 *BF THE CONSUMER STATED THE FUEL PUMP CONNECTING RING FAILED, WHICH CAUSED FUEL TO LEAK. THE FUEL PUMP MODULE WAS REPLACED BY THE DEALER AT NO CHARGE. UPDATED 06/27/12
Electrical system, Apr 26, 2012
RIGHT FRONT DOOR WIRING HARNESS IN HINGE AREA (FLEX POINT). WIRES BROKEN CAUSING DOOR LOCKS, POWER WINDOWS AND POWER MIRRORS TO BE INOPERABLE. *TR
Steering, Electronic stability control (ESC), Apr 19, 2012
WE HAVE A 2007 EQUINOX THAT THE POWER STEERING QUIT WORKING. PRIOR TO THE POWER STEERING GOING OUT, THE SERVICE STABILITRAK LIGHT WOULD COME ON AT RANDOM TIMES FOR NO APPARENT REASON. I CONTACTED A DEALERSHIP AND THEY TOLD ME IT WAS POSSIBLE THAT THERE COULD BE CORROSION ON THE CONNECTORS FOR THE SENSORS FOR THE STABILITRAK. WHEN THE POWER STEERING QUIT WORKING, I DID SOME RESEARCH AND FOUND THAT OTHERS WERE HAVING SIMILAR ISSUES, SO I CONTACTED GM WHO WANTED ME TO HAVE THE VEHICLE DIAGNOSED TO SEE IF THERE WAS ANYTHING THEY COULD DO. THE DIAGNOSIS WAS THE POWER STEERING CONTROL MODULE. AFTER A WEEK AND A HALF OF TALKING TO GM THEY SAID, DUE TO THE AGE AND MILEAGE ON THE VEHICLE THERE WAS NOTHING THEY COULD DO. DUE TO THE NUMBER OF CUSTOMER COMPLAINTS, WE THEN ASKED THEM HAVE THEY DONE ANYTHING TO FIX THE PROBLEM WITH THE CONTROL MODULE. THEY COULDN'T GIVE US AN ANSWER. WE AREN'T GOING TO CONTINUE TO PAY FOR CONTROL MODULES BECAUSE THEY CAN'T FIX THE ISSUE. THANK GOD MY [XXX] CHILD WAS NOT IN THE VEHICLE WITH ME AT THE TIME OF THE FAILURE. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Air bags, Apr 16, 2012, crash
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX . THE CONTACT STATED THAT WHILE DRIVING 25 MPH, A VEHICLE CRASHED INTO THE PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD AND KNEES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED FROM THE SCENE AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AND FILED A CLAIM IN REGARD TO THE AIR BAG FAILURE. THE MANUFACTURER WAS UNABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000.
Fuel system, Gasoline, Apr 7, 2012
WE HAVE NOTICED A VERY DISTINCTIVE SMELL OF FUEL COMING FROM THE REAR OF THE VEHICLE. IT WOULD HAPPEN COMING BACK FROM A DRIVE. COULD NOT FIND A LEAK. MECHANIC FOUND THE FUEL PUMP AND HOSES WERE CORRODED AND HAD TO BE REPLACED. THERE ARE HUNDREDS OF COMPLAINTS FOR THE SAME THING, CHEVROLET APPEARS TO NOT HAVE ANY CONCERNS BUT THE SMELL IS VERY STRONG AND COULD CAUSE A FIRE BECAUSE THE LEAK WILL PILL UP ON THE TANK, AT THE TOP NEAR THE HOSE CONNECTIONS. THIS NEEDS TO BE RECALLED AND REPLACED. IT COST US $1,700 TO GET THIS REPLACED AND FINALLY FIXED. *TR
Electrical system, Apr 7, 2012
THE CAR WILL NOT START, THE BATTERY WAS TESTED TO BE GOOD. THE FAN WILL RUN AFTER THE VEHICLE IS TURNED OFF. WHICH IN TURN DRAINS THE BATTERY. WOULD HAVE TO JUMP START THE CAR. THIS WOULD WORK FOR A FEW DAYS AND HAVE TO JUMP START IT AGAIN. THE MECHANIC DO NOT UNDERSTAND AND WILL HAVE TO SEE IT HAPPEN AGAIN TO UNDERSTAND THE PROBLEM. ALL SYSTEMS SHOW NO ERROR MESSAGES. THIS HAS TO AN ELECTRICAL PROBLEM WITH THE FAN AND BATTERY. *TR