2007 Chevrolet Equinox
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 685 owner complaints filed for this model year. This is the 6th highest complaint count among 21 Equinox model years with reports.
Of the 2007 reports, 11 involved a crash and 6 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpSep 19, 2012
General Motors (GM) is recalling certain model year 2007 Chevrolet Equinox and Pontiac Torrent vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; model year 2007 Chevrolet Cobalt, Pontiac G5, and Saturn ION vehicles originally sold, or currently registered in, Arizona, California, Florida, Nevada, or Texas; model year 2008 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arizona; and model year 2009 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arkansas, Arizona, California, Nevada, Oklahoma, or Texas. Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak.
Fuel leakage in the presence of an ignition source may result in a fire.
GM will notify owners, and dealers will replace the fuel pump module, free of charge. Notification to owners began on on November 21, 2012. Owners were instructed to not bring their vehicles in for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V459000 on NHTSA.gov
Air bagsNov 7, 2007
CERTAIN PASSENGER VEHICLES NOT EQUIPPED WITH OPTIONAL ROOF RAIL AIRBAGS OR OPTIONAL SUNROOF FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201,"OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING NHTSA IMPACT TESTS, THE INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD REQUIREMENTS.
THE RESULTS OF THIS TEST INDICATED A POSSIBILITY OF AN INCREASED RISK OF HEAD INJURY IN A CRASH.
DEALERS WILL INSTALL AN ENERGY ABSORBING FOAM PIECE TO EACH OF THE A-PILLAR TRIM ASSEMBLIES FREE OF CHARGE. THE RECALL BEGAN ON MAY 8, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V520000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveAug 7, 2007
CERTAIN SPORT UTILITY VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." IN THESE VEHICLES, THE RIGHT FRONT PASSENGER SEAT IS BUILT WITH A PASSENGER SENSING SYSTEM. WHEN TESTED WITH A REPRESENTATIVE UNRESTRAINED SMALL ADULT, THE SYSTEM IS REQUIRED TO TURN THE RIGHT FRONT PASSENGER'S FRONTAL AIRBAG ON. AN ERROR IN THE SEAT SENSOR CALIBRATION CAN CAUSE IT TO FAIL THIS TEST. IN ADDITION, THIS CONDITION CAN PREVENT THE AIRBAG FROM TURNING OFF WHEN THE SEAT IS OCCUPIED BY A SMALL CHILD.
WHENEVER THE FRONT PASSENGER SEAT IS OCCUPIED, THE DRIVER SHOULD ALWAYS CHECK THE AIRBAG INDICATOR TO SEE IF THE AIRBAG IS ON OR OFF. IF IT IS NOT CORRECT FOR THE SITUATION, THE PASSENGER SHOULD BE MOVED TO A DIFFERENT SEAT. THIS CAN INCREASE THE RISK OF INJURY TO A SEAT OCCUPANT DURING CERTAIN CRASH CONDITIONS.
DEALERS WILL REPROGRAM THE SEAT'S ELECTRONIC CONTROL UNIT. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V344000 on NHTSA.gov
Visibility, windshieldJun 13, 2007
CERTAIN VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." AN INCORRECT PRIMER MAY HAVE BEEN USED WHEN INSTALLING THE WINDSHIELD. THE SAME PRIMER MAY HAVE ALSO BEEN APPLIED TO THE LIFTGATE GLASS AND THE SIDE STATIONARY GLASS.
IN THE EVENT OF A CRASH, THE WINDSHIELD MAY NOT BE RETAINED TO THE EXTENT REQUIRED BY THE STANDARD, INCREASING THE RISK OF PERSONAL INJURIES TO THE VEHICLE OCCUPANTS.
DEALERS WILL REPLACE THE WINDSHIELD, THE LIFTGATE GLASS, AND THE SIDE STATIONARY GLASS. THE RECALL BEGAN ON JUNE 14, 2007. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V242000 on NHTSA.gov
Representative owner complaints
685 reports, newest first.
Service brakes, Hydraulic, Feb 11, 2009
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT HEARD A LOUD SQUEAKING NOISE COMING FROM THE BRAKING SYSTEM. THE NOISE WAS PRIMARILY HEARD AFTER THE VEHICLE HAS BEEN SHUT OFF FOR SEVERAL HOURS. THE DEALER STATED THAT THE NOISE IS A NORMAL CHARACTERISTIC OF THE VEHICLE AND THAT NO REMEDY WAS CURRENTLY AVAILABLE. HE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 25,100.
Air bags, Feb 1, 2009
I HAVE A 2007 CHEVROLET EQUINOX. INTERMITTENTLY, THE PASSENGER AIR BAG "ON/OFF INDICATOR SHOWS "AIR BAG OFF" WITH A PASSENGER IN THE SEAT. THIS OCCUR WITH PASSENGERS WEIGHING FROM 100LBS. TO 200LBS. THE ONLY WAY I CAN GET THE "AIR BAG ON" INDICATOR TO WORK IN BY TURNING THE ENGINE OFF AND THEN RESTARTING THE ENGINE. I OFTEN MUST REPEAT THIS PROCEDURE SIX OR EIGHT TIME BEFORE THE "AIR BAG ON" INDICATOR IS ILLUMINATED. THE LOCAL DEALER HAS REPLACED THE PASSENGER AIR BAG MODULE TO NO AVAIL. THEY SAY THAT THIS IS AN ISOLATED PROBLEM & THERE IS NO CORRECTION. THIS OPINION WAS ECHOED DURING PHONE CONVERSATIONS WITH CUSTOMER SERVICE PERSONNEL AT GENERAL MOTORS. I HAVE BEEN DEALING WITH THIS MATTER, ON A LOCAL LEVEL FOR APPROX. 18MOS. WITH ANY PROGRESS THIS REPRESENTS A SIGNIFICANT SAFETY PROBLEM FOR MY PASSENGERS I'VE SEARCHED THIS PROBLEM ON YOUR WEB SITE & NOTE THAT YOUR RECORDS SHOW 57 COMPLAINTS FOR THIS PARTICULAR AUTO. ELEVEN (20%) WERE FOR THE PROBLEM I'VE DESCRIBED IN THIS COMPLAINT. I BELIEVE THERE IS JUSTIFICATION FOR A RECALL OR OTHER REMEDIATION. INCIDENT HAS BEEN ONGOING SINCE10/08. INCIDENT DATE BELOW IS LATEST INCIDENT. *TR
Electronic stability control, Exterior lighting, Air bags, Electrical system, Jan 27, 2009
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN A PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG INDICATOR ILLUMINATES REPEATEDLY. SHE STATED THAT THERE HAS TO BE A WEIGHT LIMIT IN ORDER FOR THE INDICATOR TO DIM. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V344000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 22,039 AND CURRENT MILEAGE WAS 22,070. UPDATED 3/12/09 *CN THE TRACTION CONTROL ACTIVATED ON DRY PAVEMENT. IT MADE STEERING THE VEHICLE NEXT TO IMPOSSIBLE. THE HEADLIGHTS HAD TO BE REPLACED. THE ALL WHEEL LIGHT ILLUMINATED. UPDATED 03/16/09. *JB
Air bags, Jan 25, 2009
1997 EQUINOX PASSENGER SEAT SENSOR INTERMITTENT. ROSE CHEVROLET CLAIMS THEY REPLACED THE SENSOR UNDER WARRANTY THAT THEY HAD TO WAIT 3 DAYS FOR. AS MY WIFE WAS DRIVING DOWN INTERSTATE REALIZED THAT HER SISTER HAD NO AIRBAG. THE DISPLAY SAID IT WAS OFF AGAIN. MY WIFE COULD NOT RESET THE PROBLEM AT THAT TIME W/O TURNING THE CAR OFF/ON AND HOPING IT WOULD SEE THAT HER SISTER WAS INDEED SITTING THERE. WILL BE TAKING THIS BACK TO ROSE CHEVROLET IN HAMILTON OH AGAIN. *TR
Structure, Jan 17, 2009
THE INTERIOR FLOOR OF MY 2007 CHEVY EQUINOX IS WET. THERE IS A LEAK SOMEWHERE IN THIS VEHICLE AND WHEN I GOOGLED "MY EQUINOX LEAKS" THERE ARE MANY OTHERS WITH THE SAME PROBLEM. I NOTICED A SMELL IN THE CAR A FEW MONTHS AGO AND CLEANED THE ENTIRE CAR FROM TOP TO BOTTOM AND FOUND NOTHING THAT WOULD CAUSE ANY ORDERS. THIS ORDER SMELLS LIKE MOLD AND CHEMICALS MIXED TOGETHER. IT IS AWFUL. AS I WAS CLEANING THE CAR TO FIND THE SMELL I NOTICED THE REAR PASSENGER FLOORS WERE WET, NOT DAMP, WET. I HAVE TRIED EVERYTHING TO GET RID OF THE WATER BUT NOTHING WORKS. THE OTHER INTERNET POSITING, WHICH THERE ARE PROBLEM A GOOD 100 OR MORE, ALL HAVE THE SAME PROBLEM AS MINE. GM HAS IGNORED THEIR REQUESTS FOR HELP. PLEASE HELP US GET GM TO FIX THIS DEFECT. THANK THIS IS A HEALTH ISSUE, THE SMELL THIS PROBLEM IS CREATING IS TOXIC.... *TR
Engine and engine cooling, Jan 12, 2009
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, A SERVICE WARNING INDICATOR ILLUMINATED, WHICH READ "SERVICE STABILITY TRACK AND ENGINE POWER REDUCED". THE VEHICLE STALLS AND STOPS AND, WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAS TO WAIT AND CONTINUOUSLY APPLY PRESSURE TO THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO ACCELERATE AGAIN. THE VEHICLE WOULD ONLY TRAVEL APPROXIMATELY 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THERE WERE NO CURRENT FAILURES. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE MADE BECAUSE THERE WERE NO DIAGNOSTIC CODES DISPLAYING THE FAILURE. THE MANUFACTURER CALLED THE DEALER AND HAD THE RECORDS CHECKED FOR EACH TIME THE VEHICLE WAS TAKEN IN FOR THE FAILURE. THE FAILURE MILEAGE WAS 24,000 AND CURRENT MILEAGE WAS 50,000.
Electrical system, Equipment, Jan 7, 2009
I BOUGHT A 2007 CHEVY EQUINOX NEW. A COUPLE OF DAYS AFTER TAKING IT HOME A STRANGE PROBLEM STARTED OCCURRING, AN ELECTRICAL PROBLEM BETWEEN THE LEFT SPEAKERS AND THE DIRECTIONALS. A LOUD RAPID NOISE WOULD SUDDENLY COME THROUGH THE LEFT SPEAKERS AS I WAS DRIVING AND WOULD CONTINUE UNTIL I USED THE TURN SIGNAL (EITHER DIRECTION). I HAD THE VEHICLE BACK TO THE DEALER NUMEROUS TIMES. FIRST I WAS TOLD THERE WAS AN INTERMITTENT SHORT IN THE RADIO, BUT THE RADIO REPLACEMENT DID NOT FIX THE PROBLEM. THEN THE LEFT TWEETER SPEAKER WAS CHANGED, THE RADIO RECALIBRATED (THREE TIMES), THE RADIO SOFTWARE UPDATED, AND FINALLY THE BODY CONTROL MODULE CHANGED. NONE OF THESE THINGS FIXED THE PROBLEM. THE GM ENGINEER LOOKED AT IT TWICE AND STILL COULDN'T SOLVE THE PROBLEM. I WAS TOLD NO OTHER GM PRODUCT IN THE ENTIRE COUNTRY HAD THE SAME PROBLEM AS MY VEHICLE. WHEN I WENT TO THE GENERAL MANAGER OF THE DEALERSHIP AND TOLD HIM OF THE PROBLEM AND THAT THE VEHICLE WAS A LEMON, HE CONTACTED THE GM DISTRICT REP, WHO REFUSED TO REPLACE THE VEHICLE. I WAS FORCED TO TAKE GM TO ARBITRATION, AND NOW I AM GETTING MY MONEY BACK PLUS MY FILING FEE. THE PROBLEM IS A SAFETY ISSUE AND SIGNIFICANTLY IMPAIRS THE VALUE OF THE VEHICLE. I AM TURNING THE EQUINOX IN NEXT WEEK, TAKING MY MONEY AND BUYING A HONDA CR-V. I WOULD NOT ADVISE ANYONE TO BUY AN EQUINOX AFTER MY EXPERIENCE, AND ESPECIALLY GM'S ATTITUDE. IN FACT, I WILL NEVER BUY ANOTHER GM PRODUCT. IF YOU HAVE HAD YOUR EQUINOX TO THE DEALER AT LEAST 4 TIMES FOR THE SAME PROBLEM AND ARE STILL GETTING THE RUN AROUND AND NO RESOLUTION, FIRST WRITE TO THE CHEVY CUSTOMER ASSISTANCE CENTER FOR HELP IN REPAIRING THE VEHICLE. YOU WILL NEED TO DO THIS IN ORDER TO REQUEST A REPLACEMENT VEHICLE OR A REPURCHASE. SECOND, DON'T LET GM KEEP STRINGING YOU ALONG. FILE FOR ARBITRATION UNDER YOUR STATE'S LEMON LAW PROGRAM. IT'LL COME TO THAT ANYWAY. PLEASE, READ THE REVIEWS AND THE AUTO BLOGS ABOUT THIS VEHICLE ON LINE. EVEN THE NEWEST MODELS RATE POORLY. *TR
Visibility, Dec 19, 2008
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHEN THE TEMPERATURE OUTSIDE REACHES BETWEEN 30-35 DEGREES, THE AIR CONDITIONING UNIT DOES NOT DEFOG THE WINDSHIELD. THE FEATURE ONLY WORKS IN 40 DEGREE WEATHER. THE DEALER AND MANUFACTURER STATED THAT IT WAS THE SPECIFICATIONS OF THE VEHICLE; THEREFORE, THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 30,800. UPDATED 01/14/09 UPDATED 01/21/09.*JB
Suspension, Vehicle speed control, Service brakes, Electric, Nov 28, 2008
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE FRONT PASSENGER SIDE HUB BEARINGS WERE DEFECTIVE. THE VEHICLE WAS REPAIRED. APPROXIMATELY TWO MONTHS LATER, SHE NOTICED THAT THE ABS INDICATOR WAS ILLUMINATING ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE BOX FOR THE ALL-WHEEL DRIVE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AGAIN. RECENTLY, WHILE DRIVING APPROXIMATELY 3-4 MPH, THE CONTACT HEARD A POPPING NOISE WHILE MAKING A RIGHT TURN. THE VEHICLE ALSO BEGAN TO VIBRATE. WHEN SHE APPLIED PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT GAIN SPEED AND BEGAN VIBRATING UNCONTROLLABLY. SHE PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE LATEST FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 39,006 AND FAILURE MILEAGE WAS 30,000.
Steering, Suspension, Nov 12, 2008
PURCHASED VEHICLE IN SEPT 07 AND STARTED NOTICING A KNOCKING NOISE FROM THE FRONT END OF THE VEHICLE AT ABOUT 2000 MILES. THE NOISE WOULD OCCUR DURING SLOW REVERSE, SLOW FORWARD, AND TURNING AT SLOW SPEEDS AT INTERMITTENT TIMES. WE HAVE TAKEN THE VEHICLE TO THREE DIFFERENT DEALERS AND THEY HAVE ALL STATED THAT THEY COULD NOT HEAR THE NOISE. I AM CURRENTLY AT 21,000 MILES AND WE STILL HEAR THE NOISE AND WE CAN NOT FIND ANYONE WILLING TO PERFORM THE PROPER CHECK ON THE VEHICLE TO LOCATE THE CAUSE. *TR
Air bags, Oct 15, 2008
THE PASSENGER SIDE AIR BAG LIGHT REPORTS THAT THE AIR BAG IS OFF ON AN INTERMITTENT BASIS. *TR
Steering, Service brakes, Hydraulic, Engine and engine cooling, Jul 22, 2008
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VERY FIRST DAY HE TOOK THE VEHICLE HOME, IT BROKE DOWN. ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND FLICKERED, AND THE VEHICLE WOULD STALL. WHILE DRIVING 25 MPH, THE VEHICLE WOULD COMPLETELY SHUT DOWN AND LOST ALL POWER STEERING AND BRAKING ABILITY. THE COMPUTER WOULD RESET ITSELF AND THEN RESTART. THE FAILURE WOULD OCCUR INTERMITTENTLY. HE TOOK THE VEHICLE TO THE DEALER APPROXIMATELY 14-15 TIMES AND THEY ATTEMPTED TO REPAIR THE FAILURE, BUT IT WAS NEVER REMEDIED. AFTER HE STATED THAT THE VEHICLE WAS A LEMON, THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. HE CONSULTED THE MANUFACTURER AND WAS INFORMED THAT IF THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 6,025 AND FAILURE MILEAGE WAS APPROXIMATELY 10.
Engine and engine cooling, Electrical system, Structure, Tires, Jul 9, 2008
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. EVER SINCE THE VEHICLE WAS PURCHASED, THE CONTACT HEARD A TICKING SOUND IN THE ENGINE COMPARTMENT. HE STATED THAT THE VEHICLE HAD POOR FUEL MILEAGE. THE CONTACT ALSO HAD TO JUMP FROM THE VEHICLE BECAUSE THE SERPENTINE BELT CAUGHT A WIRE THAT WAS NOT IN A WIRING HARNESS AS IT SHOULD HAVE BEEN. THE CONTACT ALSO EXPERIENCED STABILATRAC FAILURE ON TWO SEPARATE OCCASIONS, WHICH CAUSED THE POWER STEERING TO FAIL. HE HAS BEEN INJURED TWICE BECAUSE THE REAR HATCH DOOR STRUTS FAILED AND STRUCK HIM IN THE HEAD. THE TIRES THAT CAME ON THE VEHICLE WERE SEVERELY WORN AND THE TURN SIGNALS WOULD NOT SHUT OFF. THE TWO FRONT DOORS AND THE REAR HATCH DOOR CRACKS AND MAKES SQUEAKING NOISES. SOME REPAIRS HAVE BEEN MADE; HOWEVER, THE REAR HATCH NEEDS TO BE REPAIRED ALONG WITH THE TICKING SOUND IN THE ENGINE. THE FAILURE MILEAGE WAS 170 AND CURRENT MILEAGE WAS 26,000.
Steering, Back over prevention, May 23, 2008
2007 CHEVROLET EQUINOX WITH SEVERAL ISSUES. CONSUMER STATES THAT THE STEERING WHEEL STOPPED WORKING, WON'T TURN OR ALLOW HIM TO BACK UP. STABILITRAK LIGHT COMES ON. HE WAS TOLD HE COULDN'T LEAVE HIS CAR BECAUSE DEALER NEEDED TO CHECK THE WARRANTY. *KB THE CONSUMER HAD THE VEHICLE INSPECTED BY ANOTHER DEALERSHIP AND THEY TOLD HIM THE ALARM SYSTEM THAT WAS ADDED WAS CAUSING THE PROBLEM. *JB
Electrical system, Air bags, Equipment, May 22, 2008
THE PASSENGER AIR BAG ONLY COMES ON NOW & THEN. MY VEHICLE HAS BEEN TO THE GARAGE NUMEROUS TIMES. I'VE EXPLAINED WHAT HAPPENS. ALSO HAVE ISSUE WITH WIPES WORK, THEN NOT, BLINKERS WORK THEN NOT, BLINKERS DOUBLE CLICK. RADIO GETS REAL LOUD SOMETIMES, BEEPS WHEN DOOR OPEN REAL LOUD. HAVE REPLACED 3 BATTERIES & TWO STARTERS. BUT EVERYTIME IN GARAGE, HEAR "NOTHING WRONG". I DON'T FEEL SAFE DRIVING MY CAR. I'M AFRAID IF I GET IN ACCIDENT MY AIR BAG WONT WORK. ALL THIS STARTED SIX MONTHS AFTER BOUGHT CAR. *TR
Air bags, Mar 6, 2008
TOO MANY TIMES TO COUNT THE PASSENGER AIR BAG SENSORS HAVE NOT DETECTED VARIOUS PASSENGERS IN THIS 07 EQUINOX. BROUGHT IT TO DEALERSHIP 2 TIMES INCLUDING ONCE WHEN SENSORS WERE REPLACED, HAVE COMPLAINED VIA PHONE NUMEROUS TIMES & TOLD THEY COULDN'T FIX IT. CALLED GM HOTLINE 02/13/08 & OPENED A NEW COMPLAINT CASE BASED ON THIS & 2 OTHER "UNFIXABLE" PROBLEMS. THEY REQUESTED 1 MORE CHANCE & TRUCK WAS BROUGHT IN 02/25/08. 02/26/08 GM REP CALLED & TOLD ME THE DEALERSHIP LOOKED AT IT & INVOLVED GM ENGINEERS & THAT THERE WAS NO FIX & HE NEEDED TO CALL THE FIELD MGR TO AUTHORIZE A RESOLUTION SINCE TRUCK COULD NOT BE RETURNED DUE TO SAFETY LIABILITIES. 02/29/08 STILL NO RETURN CALL TO GM FROM FIELD MANAGER. GM STATES TO STAY IN RENTAL VEHICLE SINCE TRUCK IS A SAFETY LIABILITY & SHOULD NOT BE DRIVEN. 03/05/08 GM REP STATES THAT, ALTHOUGH HE DOES NOT AGREE, THE FIELD MGR STATED THAT WHEN A PASSENGER IS PRESENT THEY NEED TO WATCH FOR THE "AIR BAG OFF" LIGHT TO BE ILLUMINATED & THE PASSENGER NEEDS TO WIGGLE AROUND AND MOVE UNTIL IT GOES OUT. SHE MANDATED THAT WE RETURN THE RENTAL CAR IMMEDIATELY AS GM WOULD NOT PAY FOR IT & WE NEEDED TO RETRIEVE OUR TRUCK SINCE IT WAS WORKING AS DESIGNED. UNBELIEVING THAT THIS WOULD ACTUALLY BE GM'S STANCE ESPECIALLY WHEN THEY HAVE A VOLUNTARY RECALL OUT ON THIS EXACT ISSUE IN THIS VEHICLE (GM RECALL 07174) I ASKED HIM TO CONFIRM THAT HE WAS TELLING ME TO PICK UP THE TRUCK THEY HAD BEEN TELLING ME WAS UNSAFE FOR PASSENGERS KNOWING THAT THERE WOULD BE A NEED FOR PASSENGERS IN THE VEHICLE, HE SAID THAT WASN'T HIS DECISION & THERE WAS NOTHING MORE HE COULD DO. I HAVE NUMEROUS PICTURES OF THE "AIR BAG OFF" LIGHT ILLUMINATED WITH SOMEONE CLEARLY IN THE PASSENGER SEAT, DATED NOTES DOCUMENTING ALL CONTACT WITH GM ON THIS ISSUE & FULL RECORDS OF THE PREVIOUS REPAIR ATTEMPTS SINCE LAST YEAR. IT'S MY BELIEF THAT NOT ONLY IS GM RECALL 07174 MORE WIDESPREAD THAN THEY ARE ADMITTING BUT I ALSO DON'T BELIEVE THEY CAN DEFINITIVELY FIX IT. *TR
Service brakes, Hydraulic, Feb 28, 2008
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE BRAKES SQUEAKED EXCESSIVELY WHEN THE PEDAL WAS DEPRESSED. THE DEALER COULD NOT REMEDY THE FAILURE. HE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 10 AND CURRENT MILEAGE WAS 5,284.
Equipment, Feb 21, 2008
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING 90 MPH, THE VEHICLE ACCELERATED TO A HIGH SPEED. THE CONTACT DOWNSHIFTED, WHICH CAUSED THE VEHICLE TO DECREASE TO AN APPROPRIATE SPEED. THE FAILURE RECURRED WHEN HE SHIFTED GEARS; HOWEVER, HE WAS ONCE AGAIN ABLE TO DOWNSHIFT THE VEHICLE AND IT RETURNED TO A NORMAL SPEED. THE DEALER STATED THAT THE FLOORMAT WAS CAUGHT IN THE GROOVE AND CAUSED THE UNINTENDED ACCELERATION. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 2,160.
Vehicle speed control, Feb 20, 2008
2007 CHEVROLET EQUINOX FAILED TO SLOW DOWN WHEN FOOT WAS LIFTED FROM THE ACCELERATOR. CONSUMER STATES THAT CRUISE CONTROL WAS GETTING ACTIVATED BY BARELY TOUCHING THE BUTTON. HE WOULD LIKE SOMETHING DONE ABOUT THIS PROBLEM. *KB
Air bags, Jan 29, 2008, crash
I WAS IN AN AUTOMOBILE ACCIDENT 1/17/08, STOPPED TO MAKE A LEFT HAND TURN AND WAS STRUCK FROM BEHIND, PUSHED INTO THE OPPOSING LANE AND THEN STRUCK IN THE FRONT BY A SMALL BUS. MY VEHICLE WAS A TOTAL LOSS. NO AIRBAGS DEPLOYED. I AM CONCERNED THAT WITH THE AMOUNT OF IMPACT FROM THE REAR RIGHT AND FRONTAL COLLISIONS, THAT THE AIRBAGS DID NOT DEPLOY. *CN
Steering, Suspension, Jan 14, 2008
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE CONTACT EXPERIENCED DIFFICULTY STEERING. HE RETURNED THE VEHICLE TO THE DEALER AT APPROXIMATELY 1,500 MILES, AND THEY REPLACED A REAR TIRE FOR A THUMPING ISSUE THAT WAS HEARD WHILE DRIVING AT LOW SPEEDS. AFTER THE VISIT TO THE DEALER, THE LOW SPEED DRIVING IMPROVED; HOWEVER, THE HIGHWAY SPEED DRIVING DID NOT. THE CONTACT RETURNED TO THE DEALER THE FOLLOWING DAY BECAUSE THE THUMPING NOISE RECURRED WHILE DRIVING AT LOW SPEEDS. THE HIGHWAY SPEED FAILURE CONTINUED, BUT IMPROVED ONLY SLIGHTLY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 5,000 AND FAILURE MILEAGE WAS 36. UPDATED 02-14-08. *KB
Air bags, Dec 27, 2007
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE AIRBAG OFF LIGHT WOULD ILLUMINATE WITH AN AVERAGE SIZED ADULT SEATED IN THE FRONT PASSENGER SEAT. THE DEALER STATED THAT THE SENSORS WERE WORKING CORRECTLY. THERE IS A RECALL FOR THE AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE (NHTSA CAMPAIGN ID # 07V344000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE CONTACT FELT THAT HIS VEHICLE SHOULD BE INCLUDED AS PART OF THE RECALL. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 7,100. UPDATED02-14-08 *BF UPDATED 02/14/08 *TR
Power train, Dec 12, 2007
AFTER DRIVING FOR HOURS AT SPEEDS UP TO 70 MPH (CT TO GA) THE (DRIVE LINE?) HUM BECOMES A VIBRATION ON SMOOTH ASPHALT ROAD SURFACES. THE VIBRATION GOES AWAY BELOW 65MPH OR WHEN I START UP COLD AGAIN THE NEXT DAY. ON DASH TIRE PRESSURES START AT 34 PSI COLD AND ARE AT 40 PSI WHEN THE VIBRATION COMES IN. THE ORIGINAL BRIDGESTONE TIRES WERE REPLACED AND THE VIBRATION IS STILL THERE. *TR
Vehicle speed control, Nov 14, 2007
ON MY 2007 CHEVORLET EQUINOX, CRUISE CONTROL SHOULD BE ENDED WHEN STEPPING LIGHTLY ON THE BRAKE PEDAL. MINE DOES NOT, IT IS NECESSARY TO PRESS VERY HARD TO CANCEL THE CRUISE CONTROL. *TR
Steering, Service brakes, Hydraulic, Fuel system, Other, Power train, Air bags, Vehicle speed control, Electrical system, Electronic stability control (ESC), Nov 14, 2007
I HAD 2 CHEVY EQUINOX 2007 MODEL, LOADED. FIRST VEHICLE REPURCHASED DUE TO MULTIPLE EPISODES OF STABILITRAK FAILURE, TURN SIGNALS QUIT WORKING, RADIO PROBLEMS, PASSENGER SYSTEM AIRBAG NOT WORKING, AND FINALLY FAILURE OF MAIN AIRBAG SYSTEM. GIVEN EXACT TWIN OF FIRST CAR, AS THOUGHT THAT CAR WAS JUST A LEMON. 2ND EQUINOX HAD 2 EPISODES OF STABILITRAK FAILURE, AND A NEW STEERING COLUMN PLACED, AND THEN HAD TOTAL SYSTEM FAILURE OF THE STEERING, BRAKES, GAS, STABILITRAK, AND AIRBAG SYSTEM WHILE DRIVING THE VEHICLE. I HAD ABSOLUTELY NO CONTROL OVER ANY OF THESE SYSTEMS! YOU COULD TURN MY STEERING WHEEL 360 DEGREES, AND THE WHEELS NEVER MOVED, THE BRAKES DIDN'T WORK, THE GAS DIDN'T WORK, AND ALL ALARMS WERE GOING OFF THAT THE SYSTEMS, INCLUDING THE AIRBAGS WERE NOT WORKING. LUCKILY, NO ONE WAS INJURED AS I HAD JUST BEGUN MAKING A TURN INTO ROADWAY AND ALL VEHICLES COMING AT ME BOTH WAYS WERE ABLE TO SWERVE, AND THE CAR WAS GOING SLOW ENOUGH AND OVER A SLIGHT INCLINE THAT IT ROLLED TO A STOP JUST BEFORE HITTING A STEEL LIGHT POST. THIS CAR WAS ALSO REPURCHASED. SOMETHING IS VERY WRONG IN THE ENGINEERING OF THIS VEHICLE AND I AM CONCERNED FOR ALL THE OTHER PEOPLE OWNING/DRIVING THIS VEHICLE. *TR