2010 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 784 owner complaints filed for this model year. This is the highest complaint count among 21 Equinox model years with reports.
Of the 2010 reports, 15 involved a crash and 9 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemDec 23, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS AND WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, CONTROLS AND DISPLAYS". THE SOFTWARE IN THE CENTER INSTRUMENT PANEL CAN CAUSE THE HEATING, AIR CONDITIONING, DEFROST, AND RADIO CONTROLS, AS WELL AS THE PANEL ILLUMINATION TO BECOME INOPERATIVE.
DRIVING WITHOUT A FUNCTIONING DEFROST SYSTEM CAN DECREASE YOUR VISIBILITY UNDER CERTAIN DRIVING CONDITIONS AND COULD RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE COMPUTER MODULE IN THE CENTER INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Campaign 09V489000 on NHTSA.gov
Representative owner complaints: other or unspecified
52 reports, newest first. Show all
Electrical system, Air bags, Other or unspecified, Mar 7, 2018
SINCE I PURCHASED THIS VEHICLE, I CONSTANTLY GET A "SERVICE AIRBAG" MESSAGE ON MY DASHBOARD. I HAVE NOTIFIED THE DEALER AS WELL AS GM/CHEVORLET BY PHONE AND WAS TOLD THAT UNFORTUNATELY THERE IS NO RECALL FOR THIS. I TOOK MY CAR TO THE DEALER IN WHICH I PURCHASED AND SINCE THEY DID NOT SEE THE MESSAGE THEY SAID THERE IS NOTHING THEY CAN DO. I FEAR (GOD FORBID) BEING IN AN ACCIDENT AND THE AIRBAG DOES NOT DEPLOY. I DO TRAVEL WITH MY CHILDREN IN WHICH ONE OF THE 3 IS A TODDLER. IS THERE ANYTHING THAT CAN BE DONE. - ALSO WHICH IS VERY ANNOYING MY KEY GETS STUCK IN THE IGNITION. NOW I HAVE 2 SETS OF KEYS ONE GETS STUCK MORE THAN THE OTHER, BUT THERE ARE TIMES WHERE I HAVE TO SPEND HOURS TRYING TO REMOVE IT - I TOOK IT TO THE DEALER BUT ONCE AGAIN WAS TOLD NOTHING IS WRONG WITH THIS. I HAVE SEEN NUMEROUS VIDEOS AND FORUMS WITH THE SAME COMPLAINT. NEEDLES TO SAY I WOULD NEVER PURCHASE A CHEVY AGAIN! TOO MANY ISSUES FOR A CAR THAT I'VE ONLY HAD A FEW YEARS.
Electrical system, Other or unspecified, Feb 9, 2018
INTERMITTENT LOSS OF SYSTEM HEAT. BLOWER WORKS BUT BLOWS FRIGID AIR INTO CABIN AND ONTO WINDSHIELD CAUSING FROSTING AND SAFETY ISSUE. CONTROLS DO NOT WORK TO CORRECT ISSUE. ACTUATOR DOORS EITHER DON'T MOVE OR MOVE RANDOMLY. NO CHANGE IN BLOWER AIR. AIR TEMP FEELS LIKE BELOW ZERO. NO WARNING OF CHANGE FROM HOT TO COLD AIR. VEHICLE CAN BE STATIONARY, IN MOTION, HIGHWAY SPEEDS, SIDE STREET SPEEDS, TURNING, STRAIGHT, IT DOESN'T MATTER. IN GOING TO DESTINATION HEAT STOPPED AND COLD AIR BLEW. THIS HAS BEEN A RECURRING ISSUE FOR ABOUT 2 YEARS. DEALER SAYS NOT CODING OR STORING CODES. MAIN COMPUTER DOESN'T SENSE THE PROBLEM. ACTUATORS RECALIBRATED ON FRIDAY, IT REOCCURRED ON SATURDAY. THERE IS A RECALL ON THE CONTROL SYSTEM BRAIN BUT DEALER UNWILLING TO DO REPAIRS. 2010 AND 2011 WERE THE WORST YEARS FOR ISSUES IN THESE VEHICLES. MANY COMPLAINTS OF THE SAME ISSUES. DEALER SAYS THEY CAN'T FIX IT IF IT DOESN'T DISPLAY CODES ACCORDING TO MY ALMOST $4000 WARRANTY SERVICE CONTRACT. I LOVE MY EQUINOX BUT I NEED IT FIXED AND WORKING. BROUGHT IT INTO DEALER ON FRIDAY, INTAKE PERSON ACTUALLY FELT THE FRIGID AIR COMING FROM BLOWER. NO AMOUNT OF FLIPPING SWITCHES, TURNING KNOBS OR PUSHING BUTTONS CORRECT THIS ISSUE. STILL THEY DON'T FIX IT BECAUSE OF NO CODES. I SAY MAIN COMPUTER IS MALFUNCTIONING BECAUSE IT DOESN'T SENSE THE PROBLEM THEREFORE IT DOESN'T SHOW CODES. DEALER ADMITS THERE IS AN ISSUE, JUST DON'T KNOW WHAT IT IS. ON A PERSONAL NOTE, I AM A CANCER SURVIVOR AND HAVE MANY MEDICAL ISSUES, I ALSO TRANSPORT YOUNG CHILDREN IN MY VEHICLE. THIS ISSUE IS A HEALTH HAZARD TO MYSELF AND THEM.
Other or unspecified, Jan 17, 2018
MY CATALYTIC CONVERTER WENT OUT WITH LESS THAN 100,000 MILES ON THE CAR. THERE IS A SERVICE BULLETIN FOR THIS ISSUE, BUT MY CAR DOES NOT FIT IN THE "BUILD DATE WINDOW" ALTHOUGH THE BULLETIN COVERS THE YEAR AND ENGINE TYPE.
Other or unspecified, Oct 23, 2017
MY ENGINE LIGHT COMES ON I TAKE CAR TO GM DEALER AND THEY TELL ME I NEED A CATALYTIC CONVERTER, THEY DIDN'T TELL ME THAT THERE WAS A SPECIAL SERVICE COVER FOR THE PART, WHEN I CALLED THEM BACK ABOUT IT THE TELL ME THAT ME CAR WAS OUT OF THE MILE PART OF THE COVERAGE AND THAT IT WOULD HAVE TO PAY FOR IT MYSELF, I CALL GM AND SPOKE TO A LADY NAME ADREA AND SHE INFORMS ME THE SAME THING I TOLD HER I NEVER RECEIVED ANY THING IN THE MAIL CONCERNING IS COVERAGE, SHE SAID THE MAILED THEM OUT MARCH 2017, I ASKED IF SHE WAS ABLE TO TELL IF THERE WAS ONE SENT TO MY ADDRESS SHE COULD NOT. THIS PART IS SHOULD HAVE NEVER BE A SPECIAL SERVICE COVERAGE, BECAUSE IT IS A ENVIRONMENT ISSUES, THIS CAR IS 7 YEARS OLD. SO I HAVE BEEN GOING BACK AND FORTH TRYING TO GET GM TO FIX THIS.
Other or unspecified, Aug 16, 2017
EXHAUST MANIFOLD COVER ISSUE -THE CAR MADE A LOUD NOISE WHEN I START THE CAR. I TOOK IT TO AN AUTO REPAIR PLACE WHEN NOISE WAS UNBEARABLE AND FOUND THAT THE EXHAUST MANIFOLD COVER WAS CRACKED AND THAT WAS CAUSING TOXIC AIR PUSHED BACK INTO THE CAR WHEN I TURN ON A/C OR HEAT WHICH IS HAZARDOUS TO THE OCCUPANTS HEALTH. SO I NEEDED TO GET IT FIXED ASAP. I GOOGLED TO SEE IF THERE IS ANY RECALL OR WARRANTY EXTENSION ON THIS PART SO I CAN TAKE IT TO THE DEALERSHIP AND THERE WAS NO RECALL OR WARRANTY EXTENSION ON THIS PART. I RESEARCHED ONLINE AND CAME ACROSS COMPLAINS FROM OTHER CHEVY OWNERS REGARDING THIS ISSUE (COMPLAINS SEEN ONLINE). I CONTACTED CHEVY TO COMPLAIN ABOUT THIS ISSUE AS WELL AS SEE IF THEY WOULD REIMBURSE THE MONEY I SPENT ON THIS REPAIR (OVER $600) AND THEY TOLD ME I SHOULD HAVE TAKEN IT TO THEIR DEALERSHIP WHERE IN REALITY WOULD HAVE COST ME MORE THAN $1000 IF THERE IS NO RECALL OR WARRANTY EXTENSION ON THIS PART (THE CHEVY FOLKS ARE AWARE THAT THERE IS NO RECALL ON THIS PART). I BELIEVE THIS IS A HEALTH HAZARD FOR PEOPLE WHO ARE NOT AWARE OF THIS PROBLEM AND DRIVE AROUND WITH A CRACKED EXHAUST MANIFOLD COVER BECAUSE THEY CANNOT AFFORD TO MAKE THAT EXPENSIVE REPAIR. I CONTACTED ANOTHER AUTO REPAIR PLACE AND THEY TOLD ME THE SAME THING ABOUT TOXIC GAS BEING PUMPED INTO THE CAR IF THAT COVER IS NOT FIXED.
Power train, Other or unspecified, Aug 2, 2017
CAR VIBRATES VIGOROUSLY AT SPEEDS BETWEEN 10-25 MPH. HARD TO CONTROL IN CITY DRIVING
Other or unspecified, Apr 13, 2017
2010 CHEVY EQUINOX (53K MILES). VEHICLE WAS BEING DRIVEN ON A CITY STREET AND WHILE IN DRIVE FAILED TO ACCELERATE. VEHICLE BEGAN TO JERK WHILE IN MOTION AND WOULD NOT SHIFT IN REVERSE. THE ENGINE RAN BUT THE COULD WOULD NOT MOVE. ALL OF THE DIAGNOSTIC CODES REFLECTED THE TRANSMISSION.
Other or unspecified, Mar 27, 2017
WHILE DRIVING THE ENGINE SPEEDS UP BUT THE CAR WILL NOT MOVE ALMOST LIKE IT IS OUT OF GEAR..IT REVS AND THEN WILL BE OK AND BACK TO NORMAL SPEED AND I WAS ON A SURFACE STREET. NO ONE WAS BEHIND ME.LUCK FOR ME. AT TIMES MAKES A HIGH PITCHED SOUND WHILE THIS IS HAPPENING. THE NEAREST DEALER IS NOT 20 MILES FROM MY HOME. I AM AFRAID TO DRIVE THIS VEHICLE.
Other or unspecified, Engine, Feb 23, 2017
OIL CONSUMPTION, EVERYTIME I GET AN OIL CHANGE THE CAR HAS BURNT NEARLY HALF THE OIL THAT WAS PUT IN THE CAR IN 3000 MILES. ALSO MY CHECK ENGINE LIGHT KEEPS COMING ON FOR A BAD CATALYTIC CONVERTER AND I KNOW SEVERAL OTHER EQUINOX OWNERS THAT HAVE THE SAME ISSUE.
Other or unspecified, Jan 8, 2017
BOTH HEATING AND AIR CONDITIONING TEMPERATURE IS FLUXUATES ON IT'S OWN. UNABLE TO GET ENOUGH HEAT OR COOL WHEN OUTSIDE TEMPERATURE IS QUITE COLD OR QUITE WARM.
Power train, Other or unspecified, Engine, Oct 11, 2016
WASN'T INFORMED ABOUT THE EXCESSIVE OIL CONSUMPTION. LETTER NEVER MADE IT TO MY HOUSE. EXCESSIVE OIL CONSUMPTION HAS CAUSED THE CATALYTIC CONVERTER TO FAIL PREMATURELY . CHEVY ISSUED A SPECIAL WARRANTY BUT IT DISQUALIFIES YOU IF YOU HAVE MORE 120K MILES. CHEVY HAS KNOWN ABOUT THIS ISSUES SINCE 2011 BUT INTENTIONALLY WAITED TO ISSUE SPECIAL BULLETIN BECAUSE THEY WANTED TO DISQUALIFY AS MANY PEOPLE AS POSSIBLE.. THE SERVICE REP TOLD ME SINCE I DIDN'T PAY THE PREVIOUS REPAIR (WHICH WERE MANUFACTURER DEFECTS) THAT I AM BASICALLY RESPONSIBLE FOR THE REPAIRS. THIS CAR HAS HAD OVER 4 MAJOR REPAIRS THAT WERE DUE TO MANUFACTURER DEFECTS BUT THE REP IS SAYING THAT SINCE I'M THE ORIGINAL OWNER THEY WON'T ASSIST ME. I TOLD HER THE ISSUE IS WITH THE CAR, IT HAS NOTHING TO DO WITH THE OWNERSHIP WHICH IS WHY YOU'RE ISSUING ALL THE SPECIAL WARRANTIES. NONE OF THE MAJOR REPAIRS THAT WERE DONE ON THIS CAR ARE LISTED IN THE VEHICLE HISTORY REPORT ON CARFAX OR ON THE GM OWNER SITE WHERE IT STATES THAT SUCH REPORTS WILL APPEAR. I GOT THE SERVICE REPORT FROM THE DEALERSHIP WHEN I SAW THE SALES ASSOCIATE WITH IT. I TOLD THE REP HAD THE INFORMATION ABOUT THE EXCESSIVE OIL CONSUMPTION BEEN LISTED ON MY CHEVY PROFILE I WOULD HAVE HAD THE ISSUE FIXED THUS SAVING THE CATALYTIC CONVERTER. SHE STILL CLAIMED IT WAS SENT. THE CATALYTIC CONVERTERS NEED TO BE RECALLED WITHOUT EXCEPTION. HONDA REPLACED MY CRACKED MY ENGINE BLOCK NO QUESTIONS ASKED! THEY HAVE HONORED EVER WARRANTY I'VE EVER HAD AND FIXED EVERY MANUFACTURER DEFECT WITHOUT DRAMA. I CANNOT SAY THAT ABOUT CHEVY. THEY HAVE CAUSED ME NOTHING BUT STRESS OVER ISSUES THEY CREATED AND HAVE GOTTEN AWAY WITH IT AND TODAY I JUST LEARNED THAT MY CAR NOW HAS A FUEL PUMP RECALL.
Power train, Other or unspecified, Sep 7, 2016
WAVE PLATE THE WAVE PLATE BLEW UP IN OUR TRANSMISSION LEAVING US WITH A $5000 BILL ON A VEHICLE WITH ONLY 76000 MILES. THE WAVE PLATE ON 2010 CHEVY EQUINOX'S HAS BEEN RECALLED BY SPECIFIC VIN NUMBERS BY GM BUT FOR WHATEVER REASON MY VIN IS NOT ON THE RECALL LIST. IT SHOULD BE AND I SHOULDNT BE PAYING A 5000$ BILL. OUR VEHICLE CAME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY WITH MY 2 YEAR OLD AND 4 YEAR OLD IN THE CAR. MY HUSBAND AND A KIND GENTLEMAN HAD TO PUSH THE VEHICLE OUT OF THE ROADWAY.
Electrical system, Other or unspecified, Apr 13, 2016
THE RADIO WILL NOT TURN ON WHEN I START THE VEHICLE. IT IS NOT UNTIL 10 MINUTES LATER THAT THE RADIO WILL FINALLY TURN ON AND WORK PROPERLY. THIS ALSO EFFECTS THE TURN SIGNALS AND HAZARD LIGHTS. I FEEL THAT WITH THE FACT THE TURN SIGNALS DO NOT WORK THIS IS A SAFETY HAZARD AND A RECALL NEEDS TO BE ISSUED TO FIX THIS PROBLEM. THIS STARTED IN MY DRIVEWAY.
Other or unspecified, Jan 29, 2016
I PURCHASED THE CAR IN SEPT. 2014. IT WAS USED. WHEN I TOOK IT FOR IT'S FIRST OIL CHANGE I WAS TOLD THAT IT WAS COMPLETELY EMPTY OF OIL. I CHECKED IT AGAIN MYSELF AWHILE LATER AND IT WAS DRY AGAIN. I CONTINUED TO CHECK IT AND IT LOSES OIL FAST. IT'S NOT LEAKING AND IT'S DOESN'T SEEM TO BE BURNING IT UP. WHEN I GOOGLE OIL LOSS EQUINOX 2010 I FOULD NUMEROUS COMPLAINTS BY OTHERS WITH THE SAME PROBLEM. THEY ARE SAYING THE ONLY SOLUTION IS A NEW ENGINE. I HAVE FINALLY CALLED THE DEALER AND THEY ARE TELLING ME THEY MAY NOT COVER IT UNDER THE WARRANTY.
Other or unspecified, Jan 23, 2016
35R WAVE TORQUE CONVERTOR/TRANSMISSION - DRIVING ON THE HIGHWAY ALL OF A SUDDEN GAS PEDAL WOULD NOT ACCELERATE NO SPEED, CHECK ENGINE LIGHT CAME ON. I ALMOST GOT HIT BY A CAR AND HAD TO SHIFT MY CAR INTO NEUTRAL AND GLIDE IT TO THE SHOULDER LANE. GM HAS KNOWN ABOUT THE ISSUE FOR QUITE A WHILE WITH THE WAVE PLAT TORQUE CONVERTOR AND TRANSMISSION AND HAS NOT TAKING RESPONSIBILITY FOR THE RECALL. MY CAR HAS VERY PRISTINE AND REGULAR MAINTENANCE WITH ONLY 70,000 MILES ON IT. I AM ACTIVE DUTY AND I DO NOT WANT OTHER LIVES TO BE IN DANGER. THERE ARE MANY POSTS ABOUT THE SAME ISSUE DUPLICATING MY ISSUE EXACTLY THE SAME AND GM HAS NOT TAKEN RESPONSIBILITY. THERE SHOULD BE A RECALL. I WAS TOLD I NEED A NEW TRANSMISSION.
Other or unspecified, Engine, Jan 7, 2016
ON MULTIPLE OCCASIONS, WHEN THE CAR WAS STATIONARY, IT WOULD NOT SHIFT OUT OF PARK AFTER STARTING THE CAR AND RELEASING EMERGENCY BRAKE. I WOULD JUST HEAR THIS CLICKING NOISE NEAR THE KEY IGNITION WHEN I TRIED TO MOVE IT OUT OF PARK. I'VE HAD THE CAR IN AND OUT OF SERVICE ABOUT 6 TIMES FROM JULY - DEC 2015 BECAUSE OF THIS. FIRST FEW TIMES, THE MECHANICS COULD NOT GET THE PROBLEM TO DUPLICATE. ONE OF THOSE TIMES, THEY THOUGHT THE BATTERY CAUSED IT AND SAID IT NEEDED TO BE REPLACED ANYWAY BC IT WAS WEAK - I DID THAT. ANOTHER TIME, THEY SAID IT WAS BC SOME STUFF HAD SPILLED DOWN IN THERE WHERE THE SHIFTER CABLES WERE, SO THEY CLEANED AND REWIRED IT. STILL ANOTHER TIME THEY SAID A COMPUTER PART WAS SENDING WEAK SIGNALS, SO THEY REPLACED THAT. THE SHIFTER ASSEMBLY WAS REPLACED ONCE, THEN AGAIN BC ONE OF THE PARTS WAS DEEMED DEFECTIVE. THIS LAST VISIT (DEC 2015), THEY SAID IT WAS BAD WIRING FROM THE ECM THAT CAUSED IT. SOME OF THESE SERVICE/DIAGNOSTIC FEES & THE COST OF TOWING HAVE BEEN WAIVED OR REIMBURSED, OTHERS HAVE NO. NONE OF THE ISSUES SPECIFICALLY "RELATED" TO THE SHIFTER ASSEMBLY WERE COVERED UNDER WARRANTY OR RECALL. SO AS YOU CAN IMAGINE, I HAVE BEEN OUT AT LEAST $500-700 OVER THESE LAST SEVERAL MONTHS. HUGE INCONVENIENCES - BEING STUCK AT WORK AT THE END OF THE DAY OR AT HOME AS I'M READY TO LEAVE FOR WORK. I AM PLANNING TO TRADE THIS CAR IN WITHIN THE NEXT MONTH OR TWO. IF IT HADN'T BEEN FOR ALL OF THIS, I WOULD'VE LOVED THE CAR. I WAS SATISFIED WITH EVERYTHING ELSE ABOUT IT.
Other or unspecified, Oct 13, 2015, fire
ENGINE STARTED A FIRE. DESTROYED OUR ATTACHED GARAGE, THE CAR AND OUR DAUGHTERS CAR. HEAVY SMOKE DAMAGE IN OUR HOUSE. FIRE MARSHAL AND INSURANCE INSPECTED STATED THE FIRE STARTED IN THE ENGINE OF THE EQUINOX. WE DROVE THE CAR DURING DAY AND THEN AT 8:00PM CAME HOME FROM DINNER. AROUND 12:15AM HEARD NOISES IN GARAGE OPENED THE DOOR AND FRONT OF ENGINE WAS ENGULFED IN FLAMES. CALLED 911 AND TOLD FAMILY TO GET OUT OF HOUSE.
Other or unspecified, Oct 6, 2015
UNABLE TO TAKE KEY OUT OF IGNITION WHEN TURNING ENGINE OFF WHEN STATIONARY. HAVE TO REPEATEDLY RESTART ENGINE AND PUT IN AND OUT OF GEAR TO GET THE KEY TO BE RELEASED. KEEPS HAPPENING INTERMITTENTLY. NEED TO CARRY EXTRA KEY IF UNABLE TO REMOVE KEY FROM IGNITION IN ORDER TO LOCK THE DOORS.
Other or unspecified, Jul 29, 2015, fire
WE WERE DRIVING TO THE AIRPORT, CAME OUT OF CONSTRUCTION ONTO UPHILL PART OF HIGHWAY. I WAS ACCELERATING AND HEARD A "POP".THOUGHT A TIRE BLEW, SAW WHITE SMOKE ON THE SIDES OF THE CAR AND PULLED OVER. MY BOYFRIEND GOT OUT IMMEDIATELY TO LOOK FOR A BLOWN TIRE. I PUT THE CAR IN PARK, SHUT OFF THE IGNITION AND BLACK SMOKE BEGAN POURING INTO THE CAR. I KNEW THERE WAS NOT A BLOWN TIRE AND YELLED FOR BOYFRIEND TO HELP GET OUR TWO YOUNG CHILDREN OUT OF THE CAR. OPENED THE BACK DOOR AND COULDN'T SEE THE KIDS DUE TO ALL OF THE BLACK SMOKE AND ENTIRE FRONT END WAS ON FIRE WITHIN SECONDS. I GOT THE KIDS TO SAFETY AND THE CAR PROCEEDED TO BLOW UP THREE SEPARATE TIMES IN WELL UNDER 10 MINUTES. THE MAN DRIVING BEHIND US HELPED AND STATED TO ME THAT FUEL WAS LEAKING FROM THE CAR WHILE HE DROVE BEHIND US PRIOR TO THE "POP" WE HEARD. IT WAS A TOTAL LOSS, NO POLICE REPORT DESPITE HIGHWAY BEING SHUT DOWN FOR A HOUR AND DETECTIVES SHOWING UP LATER. INSURANCE COMPANY WASN'T GOING TO INVESTIGATE, I GOT GM INVOLVED AND NOW THEY MIGHT. WAS GIVEN A CASE # BY GM, CALLED TWICE, NO RESPONSE BACK FOR 6 DAYS. I WANT TO KNOW THE CAUSE OF THIS. 5 YEAR OLD PERFECTLY MAINTAINED CARS WITH NO WARNING SHOULD NOT CATCH FIRE AND BLOW UP. I SAW AN ARTICLE ABOUT A MAN IN CONNECTICUT WITH A SIMILAR INCIDENT AND HIS WAS RELATED TO A REGIONAL RECALL THAT DID NOT INCLUDE THAT STATE. I LIVE IN WESTERN PENNSYLVANIA AND QUESTION IF THIS COULD BE ASSOCIATED. THE CAR COULD HAVE KILLED OUR CHILDREN AND HARMED INNOCENT PEOPLE ON A BUSY HIGHWAY. WE WERE FORTUNATE TO HAVE GOOD PEOPLE HELP US AND REACT SO QUICKLY. THE STATE POLICE OFFICER HAD US LEAVE IMMEDIATELY TO CATCH OUR FLIGHT AND TOLD US THERE WAS NOTHING WE COULD DO AND THEY HAD THE CAR TOWED. WE WERE UNABLE TO GET THE NAMES OF TWO MEN THAT HELPED DUE TO SHOCK AND BELIEF THAT THERE WOULD BE A POLICE REPORT.
Structure, Other or unspecified, Engine, Jul 6, 2015, crash
INCIDENT OCCURRED: JUNE 30, 2015 A TRACTOR TRAILER WAS PASSING ANOTHER VEHICLE AND PROCEEDED TO COME INTO THE LEFT LANE. I HAD CRUISE CONTROL ENGAGED. THE TRUCK CAME OVER ADMITTEDLY AT A SPEED THAT WAS GOING SLOWER THAN THE RATE OF SPEED I HAD ON MY CRUISE CONTROL. WHEN I WENT TO APPLY THE BRAKE, I FELT AS THOUGH MY CAR WAS NOT DECELERATING ENOUGH BASED ON THE PRESSURE I WAS APPLYING TO THE BRAKE. I QUICK CHECKED MY SIDE MIRROR- I WAS UNABLE TO GO AROUND THE DRIVER BECAUSE A CAR WAS NEXT TO ME AND I CHECKED MY REARVIEW MIRROR TO ENSURE I WAS NOT GOING TO BE REAR-ENDED AS WELL- KNOWING I WAS TOO CLOSE AND GOING TO COLLIDE WITH THE TRUCK DRIVER AT THIS POINT. I APPLIED AS MUCH PRESSURE AS I COULD TO THE BRAKES TO DECELERATE BUT UNFORTUNATELY STILL COLLIDED WITH THE DRIVER. MY AIR BAGS DID NOT DEPLOY- DESPITE THIS, IT ALLOWED ME TO SEE MY MIRRORS IMMEDIATELY FOLLOWING THE INCIDENT SO THAT I COULD SAFELY COAST TO THE SHOULDER OF THE PA TURNPIKE WITHOUT DISRUPTING TRAFFIC. MY 2 CONCERNS: WAS BRAKING FAULTY WHEN CRUISE CONTROL IS ENGAGED? ALSO- MY AIR BAGS DID NOT DEPLOY.
Other or unspecified, May 27, 2015
AFTER PUTTING THE KEY INTO THE IGNITION, THE KEY WILL NOT TURN ON OR OFF AND THE KEY IS NOW STUCK IN THE IGNITION.
Other or unspecified, May 16, 2015
TOOK IT TO DEALERSHIP FOR DRIVER SIDE SEAT ISSUES COME OUT WITH SEAT ISSUE FIXED BUT REAR DVD MONITORS DIDN'T WORK.
Other or unspecified, Mar 18, 2015
SEVERAL MONTHS AGO WE TOOK OUR CAR IN FOR A $300 CHECK UP & COMPLAINED THAT WHEN WE STARTED IT UP IT SOUNDED LIKE THERE WAS NO OIL. DIDN'T FIND ANYTHING WRONG. JUST ABOUT 10DAYS AGO ANOTHER NOISE WAS HEARD. IT GOT WORSE. TOOK IT IN & THERE WAS NO OIL ON THE DIP STICK. WE JUST HAD THE OIL CHANGED ABOUT A MONTH OR SO AGO. OH YES AT THAT TIME IT KEPT LEAKING OIL WHEN PARKED. TOOK IT BACK 3 TIMES TO HAVE IT CORRECTED. NOW THEY HAVE SEALED EVERYTHING OFF & THEY WILL CHECK THE OIL IN 500 MILES. MAY NEED PISTONS & RINGS. THEY TELL ME THIS IS HAPPENING TO THE 2010 EQUINOX CARS. LOOK UP OUR RECORD. WE HAVE BEEN A NUMBER OF TIMES FOR OTHER THINGS. 1 PART 3 TIMES IN 9 MTHS. NOT HAPPY AT ALL. *TR
Power train, Other or unspecified, Engine, Sep 16, 2014
I AM LOSING A LOT OF OIL WITHIN THE 3000 MILES BEFORE I CHANGE IT. MY CAR IS LOSING POWER IT STALLS IT RUNS VERY LOUDLY AND IT KNOCKS A LITTLE. I PUT AT LEAST 12 QUARTS OF OIL EVERY 3000 MILES AND IT'S NOT LEAKING BECAUSE I CHECKED THE TOP AND THE BOTTOM OF THE MOTOR AND THERE IS NO SIGN OF OIL ANYWHERE NOT EVEN OUT OF MY TAIL PIPE. *TR
Other or unspecified, Feb 27, 2014
THIS CHEVY VEHICLE IS AN ACCIDENT WAITING TO HAPPEN. I HAVE HAD OIL CONSUMPTION PROBLEMS, ROUGH IDLING, AND LOSS OF GAS MILEAGE. IT IS OBVIOUS CHEVY/GM KNOW ABOUT THESE PROBLEMS. THEY HAVE ISSUED A PUZZLING LETTER ON JULY 13 ALERTING OWNERS THAT THERE MAY BE A PROBLEM WITH "THE CHROME LAYER ON THE BALANCE CHAIN PINS, ALLOWING THE CHAIN TO STRETCH. THIS WOULD CAUSE AN ENGINE NOISE AND IF LEFT UNTREATED, COULD CAUSE THE CHAIN TO BREAK, LEADING TO ENGINE DAMAGE. IN ADDITION, THE FUEL PUMP PLUNGER SHAFT SEAL MAY WEAR AND ALLOW FUEL TO LEAK INTO THE CRANKCASE..." ALSO ON JULY 19, 2013 CHEVY ISSUED #13-06-01-003B,: EXCESSIVE OIL CONSUMPTION....." THESE TWO PROBLEMS ARE CLOSELY RELATED BUT CHEVY REFUSES TO ISSUE A RECALL. IF YOU ARE DRIVING YOUR FAMILY AT 65 MPH ON THE HIGHWAY AND THE CHAIN BREAKS BECAUSE IT LACKS LUBRICATION, ENGINE POWER WILL BE LOST AND PROBABLY MANY LIVES. CHEVY IS AWARE THAT THESE SIGNIFICANT PROBLEMS EXIST AND INSTEAD OF BEING PROACTIVE THEY STALL THE OWNER BY REQUESTING A 2,000 MILE OIL CONSUMPTION TEST. THAT TEST IS DESIGNED TO PUT THE BURDEN OF PROOF UPON THE OWNER AND NOT WHERE IT TRULY BELONGS, CHEVY. I HOPE SOMEONE TAKES THESE ISSUES SERIOUSLY BEFORE SOMEONE GETS HURT. ONE CANNOT DISMISS LOSS OF ENGINE POWER AT HIGH SPEEDS DUE TO THEIR NEGLIGENCE. ACCORDING TO CHEVY, IN ADDITION TO THE CHAIN PROBLEM, THE PISTONS, VALVES, VALVE STEMS, CYLINDER, OIL PUMP, CAM SHAFT OR ROD BEARINGS MIGHT NEED REPLACEMENT DUE TO OIL LOSS. IN MY OPINION, THIS VEHICLE NEEDS TO BE RECALLED FOR THE ISSUES CITED ABOVE.