2010 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 784 owner complaints filed for this model year. This is the highest complaint count among 21 Equinox model years with reports.
Of the 2010 reports, 15 involved a crash and 9 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemDec 23, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS AND WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, CONTROLS AND DISPLAYS". THE SOFTWARE IN THE CENTER INSTRUMENT PANEL CAN CAUSE THE HEATING, AIR CONDITIONING, DEFROST, AND RADIO CONTROLS, AS WELL AS THE PANEL ILLUMINATION TO BECOME INOPERATIVE.
DRIVING WITHOUT A FUNCTIONING DEFROST SYSTEM CAN DECREASE YOUR VISIBILITY UNDER CERTAIN DRIVING CONDITIONS AND COULD RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE COMPUTER MODULE IN THE CENTER INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Campaign 09V489000 on NHTSA.gov
Representative owner complaints
784 reports, newest first.
Visibility, May 29, 2018
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE WINDSHIELD WIPERS SEIZED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD UNTIL THE RAIN STOPPED. THE VEHICLE WAS TAKEN TO BALLAS BUICK GMC (5715 CENTRAL AVE, TOLEDO, OH 43615, (567) 202-1198) WHERE THE WINDSHIELD WIPERS WERE REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. AFTER THE REPAIR, THE WINDSHIELD WIPERS FAILED TO FUNCTION AT THE HIGHEST SPEED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 125,000.
Engine, May 25, 2018
LOW OIL, MIXED WITH ANTIFREEZE. ENGINE LIGHT CAME ON. GOOD TO MY MECHANIC, ENDED REPLACING THE CATALYTIC CONVERTERS, WATER PUM, SPARK PLUGS, BATTERY.
Steering, Electronic stability control (ESC), Service brakes, May 23, 2018
DRIVING DOWN THE ROAD GOING 55MPH AND ALL OF A SUDDEN I LOOSE SPEED CONTROL TO ALMOST 20 MPH. I TRY TO PRESS THE GAS TO ACCELERATE AND IT FEELS LIKE THE BRAKES ARE BEING PRESSED DOWN. HAVE TO PRESS GAS PEDAL ALMOST TO THE FLOOR TO GET IT OFF THE ROAD SAFELY. IMMEDIATELY TURNED ON EMERGENCY FLASHERS TO ALERT VEHICLES BEHIND ME. STABILITRK LIGHT AND TC LIGHT COMES ON. I HAVE READ PLENTY OF FORUMS HAVING THIS SAME PROBLEM WITH THE 2010 CHEVERELET EQUINOX AND NOBODY SEEMS TO KNOW THE SOLUTION TO THIS PROBLEM. HAVE HAD SEVERAL MECHANICS AND BREAK SPECIALIST LOOK AT THE PROBLEM AND THEY ARE CONFUSED TO WHY THIS IS HAPPENING. I HAVE A SMALL CHILD IN THE BACK SEAT. THANK GOD WE WEREN'T ON A 70 MPH HIGHWAY AND THAT HAPPENED. THERE COULD HAVE BEEN FATALITIES. I DONT HAVE ANY MECHANIC RECEIPTS BECAUSE THEY DONT KNOW WHAT TO START TO FIX THE PROBLEM WITH. THEY SAID IT COULD BE NUMEROUS IDEAS( BRAKES, THROTTLE, ELECTRICAL, ETC). THIS SHOULD BE INVESTIGATED IMMEDIATELY!!
Engine and engine cooling, Electrical system, May 21, 2018
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. UPON STARTING THE VEHICLE, AN ABNORMAL NOISE WAS HEARD COMING FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE BLEND DOOR MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Power train, May 20, 2018
MY TRANSMISSION STARTED SHIFTING HARD LAST WEEK & I TOOK IT INTO THE DEALERSHIP TO BE TOLD MY TRANSMISSION IS GOING OUT. THE DEALERSHIP INFORMED ME I CAN DRIVE IT UNTIL THAT HAPPENS BUT I MAY LOOSE POWER & THE VEHICLE MAY STALL OR COMPLETELY DIE WHILE I'M DRIVING. I WAS TOLD IF THAT HAPPENS TO RE-START THE VEHICLE AND I SHOULD BE ABLE TO TAKE OFF AGAIN. THIS IS SCARY TO SAY THE LEAST & I'VE FOUND SEVERAL HUNDRED OTHER CONSUMERS ARE REPORTING THE SAME ISSUES. MANY OF THEM HAVE HAD FAULTY TRANSMISSIONS REPLACED BUT ARE EXPERIENCING RE-OCCURRING FAILURE DUE TO WHAT'S BELIEVED TO BE DEFECTIVE PARTS BEING USED BY CHEVY/GM. SEVERAL CONSUMERS DIDN'T HAVE ANY INDICATION THE TRANSMISSIONS WERE FAILING & IT DID HAPPEN WHILE THEY WERE DRIVING PUTTING THEM @ RISK & CREATING DANGEROUS SITUATIONS. I WAS QUOTED $4560 FOR THIS REPAIR BUT WITH NO GUARANTEE A NEW TRANSMISSION WILL NOT GO OUT THE SAME WAY THIS ONE IS. THE PROBLEMS I'VE HAD WITH THIS VEHICLE HAVE ALL MADE ME AFRAID TO DRIVE IT B/C I DON'T FEEL SAFE BUT THIS IS BY FAR THE MOST WORRISOME. CAN YOU PLEASE LOOK INTO THIS & HELP US? WE REALLY NEED TO KNOW IF THE "NEW TRANSMISSIONS" WILL BE A FIX FOR THIS PROBLEM. GM SEEMS TO BE AWARE OF THIS ISSUE BUT REMARKS THE GOVERNMENT HAS TO ISSUE RECALLS. THANK YOU!
Engine, May 16, 2018
OIL BURNING WHICH LEADS TO A OIL CHANGE ALMOST 1500 MILES WITH TOP OFF SERVICE BETWEEN CHANGES. THEN SHAKING OF ENGINE WHILE IN IDLE AND WHILE ACCELERATING.
Engine, May 10, 2018
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL RUMBLING NOISE FOR FIVE MINUTES. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL KNOCKING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS OBSERVED THAT THERE WAS NO OIL IN THE VEHICLE; HOWEVER, THE FAILURE WAS NOT IDENTIFIED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Power train, May 9, 2018
TRANSMISSION NEEDS TO BE REPLACED AT 109,000 MILES. NO WARNING, AND CAR HAS BEEN WELL MAINTAINED.
Electrical system, Visibility/wiper, May 7, 2018
2010 CHEVY EQUINOX LTZ WINDSHIELD FAILURE! WEDNESDAY NIGHT, MAY 2, 2018, I WAS DRIVING HOME FROM THE FOUR WINDS CASINO, SOUTH BEND, IN, IT WAS POURING DOWN RAIN...WHEN I GOT INTO MISHAWAKA, IN, MY WINDSHIELD WIPERS SUDDENLY STOPPED AND LODGED TO THE LEFT OF THE DRIVERS SIDE! I GOT OUT OF THE CAR, PUSHED THE WIPERS BACK DOWN IN THERE PROPER PLACE AND I COULD HEAR THE MOTOR RUNNING! I GOT BACK INTO THE CAR AND TURNED ON THE WIPERS SEVERAL TIMES, THEY WOULD NOT BUDGE...I TOOK THE EQUINOX INTO BASNEY HONDA ON THURSDAY, MAY 3, 2018 AND THEY INSPECTED THE VEHICLE. THEY TOLD ME THE WINDSHIELD MOTOR AND TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED! I BOUGHT THIS SUV IN MARCH FROM BASNEY HONDA! I HAVE ONLY HAD THE CAR A COUPLE OF MONTHS AND PROBLEMS ALREADY? THIS IS VERY DANGEROUS, PLUS, THE COST OF REPAIR! TOTAL COST= $453.43. ALSO, MY RESEARCH SHOWS MANY RECALLS ON THIS SAME ISSUE BY GM! MANY COMPLAINTS BY CONSUMERS! WHY DOES THIS KEEP HAPPENING, AND WHY HAS THIS NOT BEEN ADDRESSED? NO WONDER NO ONE WANTS TO BUY A CHEVY! WHEN I PURCHASED MY 2002 TOYOTA CAMRY SOLARA USED IN 2010, IT WAS YEARS BEFORE I HAD ANY REPAIRS! NEVER A WINDSHIELD ISSUE LIKE THIS...NEVER! I THOUGHT I HAD MADE A GOOD CHOICE BUYING THIS CHEVY EQUINOX SUV, LIKING IT A LOT, BUT, NOW, I AM LOOKING TO GET ANOTHER TOYOTA, HONDA, NISSAN OR MAZDA AND TRADE THIS ONE IN! I HAVE CALLED A CERTIFIED CHEVY DEALER TO HAVE AN INSPECTION AND DIAGNOSTIC DONE ON THURSDAY, MAY 10, 2018. AFTER THAT, I WILL CALL THE CHEVY RECALL NUMBER FOR FURTHER ASSISTANCE! THIS IS A VERY DANGEROUS SAFETY HAZARD! I COULD NOT SEE! I COULD HAVE HAD AN ACCIDENT AND RAN OFF THE ROAD, OR WORSE YET, BEEN KILLED OR KILLED SOMEONE ELSE! I HOPE I CAN GET REIMBURSED THE COST OF THIS REPAIR!
Other or unspecified, Engine, May 4, 2018
AS I WAS APPROACHING TO A STOP LIGHT MY TRUCK BEGAN TO SHAKE AND VIBRATE AS IT WAS TRYING TO SHUT ITSELF DOWN. AS THE LIGHT TURNED AND AND I TRIED TO PUSH THE GAS PEDDLE, THE CAR WENT A LITTLE THEN STOPPED. I CRANKED THE KEY AGAIN, STARTED, THEN SHUT OFF. NOW THIS HAS HAPPENED BEFORE MY THE TRUCK WOULD START BACK UP AND DRIVE AGAIN. YOU CAN HEAR THIS WEIRD RATTLING NOISE AND WHILE DRIVING I WAS ALWAYS CAUTIOUS NOT KNOWING IF MY CAR WOULD JUST STOP RANDOMLY, OR IT IF WAS JUST A FLUKE. NO FLUKE. I SEE MANY PEOPLE WITH THE SAME ISSUES AND GM NEEDS TO BE HELD RESPONSIBLE! I DRIVE WITH MY 3 AND 4 YEAR OLD DAILY, AS WELL AS TAKING MY CLIENT'S TO AND FROM APPOINTMENTS AND RUNNING ERRANDS. JUST FEEL SO VIOLATED THAT A CAR WAS SOLD TO ME KNOWING THE PRE HISTORIC CONDITIONS.
Engine, May 1, 2018
ON DECEMBER 22ND, 2017 AS MY HUSBAND AND I WERE TRAVELING TO OUR HOMETOWN FROM FORT BRAGG, NORTH CAROLINA, OUR VEHICLE UNEXPECTEDLY LOST ACCELERATION WHILE DRIVING ON THE HIGHWAY AT NIGHT. THIS WAS NOT ONLY VERY SCARY, BUT ALSO VERY DANGEROUS. IMAGINE OTHER VEHICLES WHIZZING BY AT 80MPH AT NIGHT AND YOUR CAR ONLY WANTS TO GO A FOURTH OF THAT. THE SCREEN READ, 'REDUCED ENGINE POWER'. WE WERE FORTUNATE THAT NO ONE RAN INTO THE BACK OF OUR VEHICLE, BEFORE WE COULD PULL OFF ON TO THE SHOULDER. THE CAR WAS TOWED THE REMAINDER OF THE DRIVE AND THEN TAKEN TO FLOW CHEVROLET MID JANUARY 2018. WHILE AT THIS DEALERSHIP, WE WERE GIVEN THE FOLLOWING DIAGNOSIS CODES, P0016 CRANKSHAFT POSITION NOT PLAUSIBLE, P0089 FUEL PRESSURE REGULATOR PERFORMANCE, P228D FUEL PRESSURE REG 1 PERFORMANCE,EBCM V0100-71 LOST COMMUNICATION. THE MAN HELPING US RECOMMENDED THAT THE PISTONS AND RINGS/ TIMING CHAINS BE REPLACED FOR $5629.67 OR AN ENGINE SWAP FOR $9250.76. COME TO FIND OUT, THIS IS A WELL-KNOWN ISSUE WITH THE 2010 CHEVROLET EQUINOX AND CAR FORUMS ALL OVER THE INTERNET HAVE COMPLAINED ABOUT THE EXACT SAME ISSUES. HOW IS THERE NOT A RECALL FOR THIS? THIS IS HIGHLY UNSAFE!
Visibility/wiper, Apr 22, 2018
WHEN I ACTIVATED THE SWITCH TO TURNED ON THE WIPER BLADES, I COULD HERE THE MOTOR, BUT THE BLADES WOULD NOT MOVE AT ALL. THE PROBLEM WAS THE WIPER TRANSMISSION WAS BROKEN. THIS OCCURRED WHILE DRIVING IN A SNOW STORM ON 4-15-2018. I TOOK THE CAR TO A CHEV. DEALER AND IT WAS REPAIRED FOR 371.44 INCLUDING TAX.
Engine, Apr 21, 2018
OWNER WAS DRIVING THE VEHICLE AND WAS SLOWING DOWN TO A STOP LIGHT AND THE ENGINE SHUT OFF. WHEN THE VEHICLE WAS RESTARTED, THE ENGINE MADE A KNOCKING NOISE AND CONTINUED TO SHUT OFF AT EVERY STOP LIGHT AND STOP SIGN. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INFORMED THE DRIVER THAT THERE WAS VERY LITTLE OIL IN THE ENGINE. THE MECHANIC INFORMED THE OWNER THAT THERE WERE METAL SHAVINGS IN THE OIL THAT WAS LEFT. THE MECHANIC TOLD THE OWNER THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS PURCHASED AT THE END OF JAN 2018 AND HAD AN OIL CHANGE AT RHAT TIME. THE VEHICLE WAS DRIVEN HOME FROM THE MECHANIC AND HAS SAT SINCE.
Visibility/wiper, Apr 14, 2018
WHILE DRIVING IN THE RAIN THE WIPERS STOPPED WORKING IN THE VERTICAL POSITION.
Engine, Apr 11, 2018
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THERE WAS NO OIL IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 84,000.
Air bags, Apr 1, 2018
SERVICE AIRBAG LIGHT KEEPS COMING ON. IT DOESN'T MATTER IF I AM STOPPED OR DRIVING DOWN THE ROAD.
Engine, Fuel/propulsion system, Apr 1, 2018
OUR 2010 CHEVY EQUINOX WAS WORKING FINE. LAST WEEK WE CAME TO A STOP AT A STOP SIGN... HEARD A BANG NOISE AND IT STARTED TO IDLE ROUGH, AND SHUT OFF AT STOP SIGN ( HARD TO EVEN KNOW...SINCE RADIO STILL PLAYING). ALSO SOUNDS LIKE A THRASHING MACHINE.... CHECK ENGINE LIGHT CAME ON AND HAS SINCE GONE OFF AND BACK ON AND BACK OFF. WHAT IS THE BEST CORRECTION FOR THIS SAFETY ISSUE. CONTINUES TO SHUT OFF AT STOP SIGNS. ????
Engine, Mar 27, 2018
VARIABLE VALVE TIMING CHAIN ISSUE AS WITH THE PREVIOUS YEARS MODELS THAT HAVE HAD PROBLEMS.2007 TO 2009 MODEL YEARS WERE RECALLED FOR THIS SAME ISSUE AND THE 2010 MODEL YEAR V6 IS HAVIG THE SAME PROBLEM. CODES P0016 AND P0017. CRANKSHAFT AND CAMSHAFT CORRELATION. CHECK ENGINE LIGHT ILLUMINATES. SAME PROBLEM AS 2007 THRU 2009 THAT WERE COVERED. I CALLED GM BUT THEY SAID THE RECALL DID NOT COVER MY VIN SPECIFIC.
Power train, Mar 23, 2018
THE AUTOMATIC TRANSMISSION COMPLETELY STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION. A TEXAS CERTIFIED REPAIR SHOP DIAGNOSED THE ISSUE AND CONCLUDED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE ENTIRELY REPLACED AT A COST OF $3,000.
Power train, Mar 17, 2018
MY CAR STOPPED IN THE MIDDLE OF THE HIGHWAY AND I HAD TO SIT THERE FOR A A LITTLE WHILE BEFORE IT STARTED BACK. THE CAR STARTED BACK. I DROVE THE CAR A LITTLE OVER A 1/.2 OF MILE AND IT STOPPED AGAIN. I STOPPED AND AND SAT AND CRANKED IT BACK UP. I MADE IT TO THE REPAIR SHOP TO BE TOLD MY TRANSMISSION HAD FAILED. THE CAR ONLY HAS 116,000 MILES ON IT. I HAVE HAD TO REPLACE 2 AIR COMPRESSORS ON THE CAR. THE CAR HAS ALSO DID AN AUTOMATIC SHUTDOWN ON ME. I HAVE HAD TO TOW THIS CAR 4 TIMES. I THINK THE 2010 EQUINOX IS A FAULTY CAR AND IS UNSAFE FOR CHILDREN AND FAMILIES TO BE RIDING AROUND IN. THE LAST ACCIDENT HAPPEN ON A BUSY INTERSECTION WITH ME AND MY HUSBAND WE COULD HAVE BEEN HURT WITH ALL THE MAJOR TRAFFIC COMING IN OUR DIRECTIONS.
Electrical system, Mar 15, 2018
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS NO HEAT UPON ENTERING THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPUTER MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
Power train, Engine, Mar 8, 2018
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS NOT PERFORMING PROPERLY AND FELT SLUGGISH. AN INDEPENDENT MECHANIC REPLACED THE TRANSMISSION AND THE TIMING CHAIN. TRAPP CHEVROLET IN HOUMA, LOUISIANA WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Electrical system, Air bags, Other or unspecified, Mar 7, 2018
SINCE I PURCHASED THIS VEHICLE, I CONSTANTLY GET A "SERVICE AIRBAG" MESSAGE ON MY DASHBOARD. I HAVE NOTIFIED THE DEALER AS WELL AS GM/CHEVORLET BY PHONE AND WAS TOLD THAT UNFORTUNATELY THERE IS NO RECALL FOR THIS. I TOOK MY CAR TO THE DEALER IN WHICH I PURCHASED AND SINCE THEY DID NOT SEE THE MESSAGE THEY SAID THERE IS NOTHING THEY CAN DO. I FEAR (GOD FORBID) BEING IN AN ACCIDENT AND THE AIRBAG DOES NOT DEPLOY. I DO TRAVEL WITH MY CHILDREN IN WHICH ONE OF THE 3 IS A TODDLER. IS THERE ANYTHING THAT CAN BE DONE. - ALSO WHICH IS VERY ANNOYING MY KEY GETS STUCK IN THE IGNITION. NOW I HAVE 2 SETS OF KEYS ONE GETS STUCK MORE THAN THE OTHER, BUT THERE ARE TIMES WHERE I HAVE TO SPEND HOURS TRYING TO REMOVE IT - I TOOK IT TO THE DEALER BUT ONCE AGAIN WAS TOLD NOTHING IS WRONG WITH THIS. I HAVE SEEN NUMEROUS VIDEOS AND FORUMS WITH THE SAME COMPLAINT. NEEDLES TO SAY I WOULD NEVER PURCHASE A CHEVY AGAIN! TOO MANY ISSUES FOR A CAR THAT I'VE ONLY HAD A FEW YEARS.
Visibility, Visibility/wiper, Mar 6, 2018
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING UNKNOWN SPEEDS, THE DEFROSTER FAILED TO BLOW OUT AIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 61,000.
Engine, Mar 2, 2018
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (KERN CHEVROLET BUICK GMC, 218 S WALNUT ST, CELINA, OH 45822) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND THE BOTTOM HALF OF THE ENGINE WAS GONE. THE DEALER GAVE THE CONTACT A LOANER VEHICLE AND REPLACED THE ENGINE FOR FREE SINCE THE MILEAGE WAS LESS THAN 100,000. THE CONTACT REQUESTED THE WARRANTY ON THE NEW MOTOR, BUT WAS INFORMED THAT THE WARRANTY PAPERWORK HAD TO REMAIN IN THE FILES. THE CONTACT COULD NOT RECEIVE THE WARRANTY OR A COPY OF THE WARRANTY. AT 42,000 MILES LATER, THE NEW ENGINE FAILED DUE TO THE TIMING CHAIN. THE CONTACT ASKED ABOUT THE WARRANTY AND WAS INFORMED THAT THERE WAS NO WARRANTY ON THE NEW ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FIRST ENGINE WAS REPLACED FREE OF CHARGE, BUT THE SECOND ENGINE WOULD HAVE TO BE PAID FOR OUT OF POCKET. THE MANUFACTURER WAS CONTACTED A SECOND TIME AND THE CONTACT WAS INFORMED THAT THERE WAS A THREE YEAR WARRANTY ON THE NEW ENGINE. WHEN THE MANUFACTURER WAS CONTACTED A THIRD TIME AT THE DEALER, THE CONTACT WAS INFORMED OF THE SAME THING AS WHEN SHE CALLED THEM INITIALLY. THE CONTACT STATED THAT THERE WAS A PCV VALVE RECALL. SINCE OHIO WAS NOT A COLD STATE, THE MANUFACTURER STATED THAT THE RECALL WOULD NOT BE HONORED. THE VEHICLE REMAINED AT THE DEALER SINCE THE SECOND WEEK OF DECEMBER 2017. THE DEALER PROVIDED A LOANER VEHICLE, WHICH WAS STILL IN USE BY THE CONTACT. THE FAILURE MILEAGE WAS 42,000. *TT *TR