2010 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 784 owner complaints filed for this model year. This is the highest complaint count among 21 Equinox model years with reports.
Of the 2010 reports, 15 involved a crash and 9 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemDec 23, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS AND WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, CONTROLS AND DISPLAYS". THE SOFTWARE IN THE CENTER INSTRUMENT PANEL CAN CAUSE THE HEATING, AIR CONDITIONING, DEFROST, AND RADIO CONTROLS, AS WELL AS THE PANEL ILLUMINATION TO BECOME INOPERATIVE.
DRIVING WITHOUT A FUNCTIONING DEFROST SYSTEM CAN DECREASE YOUR VISIBILITY UNDER CERTAIN DRIVING CONDITIONS AND COULD RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE COMPUTER MODULE IN THE CENTER INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Campaign 09V489000 on NHTSA.gov
Representative owner complaints
784 reports, newest first.
Structure, Other or unspecified, Engine, Jul 6, 2015, crash
INCIDENT OCCURRED: JUNE 30, 2015 A TRACTOR TRAILER WAS PASSING ANOTHER VEHICLE AND PROCEEDED TO COME INTO THE LEFT LANE. I HAD CRUISE CONTROL ENGAGED. THE TRUCK CAME OVER ADMITTEDLY AT A SPEED THAT WAS GOING SLOWER THAN THE RATE OF SPEED I HAD ON MY CRUISE CONTROL. WHEN I WENT TO APPLY THE BRAKE, I FELT AS THOUGH MY CAR WAS NOT DECELERATING ENOUGH BASED ON THE PRESSURE I WAS APPLYING TO THE BRAKE. I QUICK CHECKED MY SIDE MIRROR- I WAS UNABLE TO GO AROUND THE DRIVER BECAUSE A CAR WAS NEXT TO ME AND I CHECKED MY REARVIEW MIRROR TO ENSURE I WAS NOT GOING TO BE REAR-ENDED AS WELL- KNOWING I WAS TOO CLOSE AND GOING TO COLLIDE WITH THE TRUCK DRIVER AT THIS POINT. I APPLIED AS MUCH PRESSURE AS I COULD TO THE BRAKES TO DECELERATE BUT UNFORTUNATELY STILL COLLIDED WITH THE DRIVER. MY AIR BAGS DID NOT DEPLOY- DESPITE THIS, IT ALLOWED ME TO SEE MY MIRRORS IMMEDIATELY FOLLOWING THE INCIDENT SO THAT I COULD SAFELY COAST TO THE SHOULDER OF THE PA TURNPIKE WITHOUT DISRUPTING TRAFFIC. MY 2 CONCERNS: WAS BRAKING FAULTY WHEN CRUISE CONTROL IS ENGAGED? ALSO- MY AIR BAGS DID NOT DEPLOY.
Power train, Jul 2, 2015
FOR THE PAST SEVERAL MONTHS MY CAR HAS BEEN DOING THE FOLLOWING: 1. I START MY CAR, AND IT WILL REV LIKE I PUT MY FOOT ON THE GAS. 2. IF I AM AT A STOP LIGHT/SIGN MY ENGINE WILL SHAKE AND ACT LIKE IT WANTS TO DIE, BUT IT DOESN'T. 2. WHEN I TURN MY CAR OFF, IT WILL CONTINUE TO RUN FOR 1-2 MORE SECONDS BEFORE COMPLETELY SHUTTING DOWN. I TOOK MY VEHICLE TO MY MECHANIC, AND HE SAID THAT THE FUEL IS LEAKING INTO THE CRANK CASE. I HAVE TO HAVE THE HIGH PRESSURE FUEL PUMP REPLACED. UNFORTUNATELY I AM OVER THE WARRANTY. ALL OUT OF POCKET. THIS IS EXTREMELY DANGEROUS, IT COULD CAUSE AN EXPLOSION, OR FIRE, AND NEEDS TO BE RECALLED IMMEDIATELY. THIS COULD KILL SOMEONE.
Power train, Jul 1, 2015
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE FAILED TO SHIFT OUT OF SECOND GEAR AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. WHILE THE CONTACT WAS DRIVING HOME, THE VEHICLE FAILED TO SHIFT INTO THE REVERSE POSITION. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WAVE PLATES FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. UPDATED 09/03/15*LJ UPDATED 09/10/15*JB
Power train, Jun 23, 2015
ON JUNE 21, 2015 WHILE ON MY WAY HOME FROM WORK, I STOPPED BEHIND A VEHICLE THAT WAS MAKING A LEFT TURN. WHEN I WENT TO ACCELERATE, MY VEHICLE ACTED LIKE IT DIDN'T WANT TO SHIFT. THE MOTOR REVVED UP INSTEAD. I HAD A VEHICLE COME UP BEHIND ME AND THANKFULLY THEY WERE ABLE TO DRIVE INTO THE OTHER LANE AN GO AROUND ME, OTHERWISE I WOULD HAVE GOTTEN HIT. I MANAGED TO GET IT OFF THE ROAD. HAD IT HAULED TO THE DEALER. TODAY I'M TOLD THAT THE TRANSMISSION, CATALYTIC CONVERTER, AND THE TIMING CHAIN ARE ALL BAD AND TO REPLACE WILL BE $5500. I JUST REPLACED THE TIMING CHAIN NOV OF 2014 AT A COST TO ME OF $800. THE DEALER TOLD ME IT WOULD BE $1500 TO FIX, SO I HAD IT FIXED AT ANOTHER REPAIR SHOP. THEN I FIND OUT WHILE BROWSING AROUND MY ONSTAR ACCOUNT THAT THERE ARE 2 EXTENDED WARRANTIES FOR THE TIMING CHAIN. WHY DIDN'T THE DEALER KNOW THAT? NOW I HAVE TO PAY FOR IT AGAIN BECAUSE I'M 188 MILES PAST THE EXTENDED WARRANTY. I CALLED A REPUTABLE TRANSMISSION REPAIR SHOP TO GET A QUOTE FOR THE TRANSMISSION REPAIR. I WAS TOLD THAT THEY REPAIRED 2 OF THE SAME VEHICLE LAST WEEK AND CANNOT GET A GM TRANSMISSION DUE TO THE FACT THAT THEY ARE ON NATIONAL BACKORDER BECAUSE GM KNOWS THEY ARE FAULTY. THERE SHOULD BE A RECALL ON THIS. GM SHOULD HAVE TO STAND BEHIND THEIR PRODUCTS. I WILL NEVER OWN ANOTHER GM VEHICLE.
Visibility, Jun 22, 2015
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WATER WAS LEAKING INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THE WATER WAS LEAKING FROM THE SUN ROOF AND CLEARED THE DRAINS AND LINES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Power train, Jun 9, 2015
NO WARNING PRIOR... MY HUSBAND AND I WERE RUNNING ERRANDS AND HAD STOPPED AT HOME. AFTER BACKING OUT OF OUR DRIVEWAY, HE WENT TO PUT THE CAR IN DRIVE AND IT WOULD NOT SHIFT. IT JUST SAT LIKE IT WAS IN NEUTRAL. WE CUT THE CAR OFF AND STARTED IT BACK UP AND IT WENT INTO DRIVE. GOT A 1/10 OF A MILE DOWN THE ROAD AND IT STOPPED PULLING AND SEEMED TO BE IN NEUTRAL AGAIN. MY HUSBAND WAS ABLE TO GET IT PUSHED BACK HOME. WE PUT ABOUT A 1/2 QT OF TRANSMISSION FLUID IN IT, THINKING MAYBE IT WAS LOW (SINCE YOU CAN'T CHECK THESE MODELS WITH A DIPSTICK). MY HUSBAND TRIED BACKING IT OUT OF THE DRIVEWAY AND BACK TO SEE IF THAT HELPED, AT THIS POINT IT WOULD GO INTO GEAR BUT IT SHIFTED VERY HARD. THAT MONDAY WE HAD IT TOWED TO THE LOCAL TRANSMISSION SHOP AND IT WOULDN'T EVEN GO INTO GEAR TO GET IT OFF THE TRUCK. IT IS CURRENTLY AT THE TRANSMISSION SHOP AND I HAVE BEEN TOLD THAT IT IS MAJOR AND WE ARE LOOKING AT LOTS OF MONEY TO GET THIS REPAIRED.
Steering, Fuel system, Gasoline, Equipment, Engine, Jun 3, 2015
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL CONTROL SYSTEM RECALL NOTICE AND SEVERAL VEHICLE ISSUES. *SMD THE CONSUMER STATED A WARNING LIGHT ILLUMINATED. THE DEALER REPROGRAMMED A MODULE. THE SECOND TIME THE CONSUMER RETURNED TO THE DEALER, THE TIMING CHAIN WAS REPLACED. ALSO, THE ENGINE WAS NOISY. IN SEPTEMBER 2014, THE CONSUMER RECEIVED A LETTER ABOUT EXCESSIVE OIL CONSUMPTION. IN NOVEMBER 2014, THE CONSUMER RECEIVED A LETTER ABOUT THE POSSIBILITY OF THE STEERING LOCKING UP. THE CONDENSER HAD A SMALL PIN HOLE, THAT CAUSED FLUID TO LEAK OUT. THE COMPRESSOR WAS REPLACED. *JB
Engine, May 29, 2015
MY ENGINE RATTLES AND MAKES A LOUD FLUTTERING SOUND ACCOMPANIED WITH THE MISFIRING AND HESITATION WITH ACCELERATION. I PREVIOUSLY WROTE A COMPLAINT AND FORGOT TO MENTION IT.
Engine, May 29, 2015
I HAD TO PURCHASE AN ENTIRELY NEW A.C SYSTEM AT 50K MILES. THEY PUT THE HOSE DIRECTLY ON THE ENGINE WHEN BUILDING THE CAR. THEREFORE, THE HEAT BURNED A HOLE INTO THE HOSE WHICH CAUSED THE SYSTEM TO OVERHEAT, RESULTING IN THE NEED FOR THE ENTIRE A.C. SYSTEM TO BE REPLACED. A MONTH LATER, THE CAR BEGAN STALLING AND MISFIRING WHILE AT STOP LIGHTS. THEN, IT PROGRESSED TO MISFIRING WHILE CAR ACCELERATES. I WAS ON THE INTERSTATE WHEN MY CAR COMPLETELY SHUT OFF! I WAS LUCKY TO PULL OFF TO THE SIDE ROAD AS I HAD MY 5 YEAR OLD DAUGHTER IN THE VEHICLE WITH ME. THE CHECK ENGINE LIGHT TURNS ON AND OFF RANDOMLY. APPARENTLY, AT 50K MILES, THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THIS IS APPARENTLY THE CAUSE FOR THE ISSUES (PER A MECHANIC). I'VE REPLACED THE BATTERY ON THIS CAR 3 TIMES. I'M STILL PAYING THE CAR OFF AND HAVE PUT SO MUCH MONEY INTO IT FROM IT FALLING APART AT 50K MILES!
Other or unspecified, May 27, 2015
AFTER PUTTING THE KEY INTO THE IGNITION, THE KEY WILL NOT TURN ON OR OFF AND THE KEY IS NOW STUCK IN THE IGNITION.
Visibility/wiper, May 21, 2015
WIPERS STOPPED WORKING WHILE DRIVING IN A RAINSTORM
Power train, May 21, 2015
WHEN DRIVING, MY CARS TRANSMISSION HESITATES. IT FEELS LIKE ITS LOSING POWER. ALSO FEELS LIKE THERE'S A MISFIRE. IT'S VERY ANNOYING AND NOT SURE HOW CHEVY CAN MAKE A TRANSMISSION LIKE THIS. THIS IS WHY I DON'T BUY AMERICAN VEHICLES. NO DEALERSHIP WILL DO ANYTHING ABOUT IT. I'M VERY UPSET. I'M A SINGLE FATHER IN THE MILITARY, I NEED A DECENT VEHICLE AND DON'T MAKE MUCH. CAN ANYONE HELP ME?
Other or unspecified, May 16, 2015
TOOK IT TO DEALERSHIP FOR DRIVER SIDE SEAT ISSUES COME OUT WITH SEAT ISSUE FIXED BUT REAR DVD MONITORS DIDN'T WORK.
Engine, May 12, 2015
MY VEHICLE HAS SIMILAR ISSUES THAT OTHER CONSUMERS HAVE COMPLAINED ABOUT: (1) LOSS OF POWER ON THE HIGHWAY AFTER PRESSING ACCELERATOR PEDAL DOWN TO GAIN SPEED. ENGINE HAS HESITATED AND BACK-FIRED. (2) EXCESSIVE OIL CONSUMPTION STILL REMAINS AN ISSUES EVEN THOUGH I HAVE BROUGHT TO THE DEALER SEVERAL TIMES. (3) CLANGING NOISE IN THE ENGINE WHICH I HAVE COMPLAINED ABOUT SINCE I PURCHASED THE VEHICLE TURNED OUT TO BE A TIMING BELT ISSUE. VEHICLE LOST MOST POWER AND I BARELY GOT THE VEHICLE BACK TO MY DRIVEWAY. WHEN I WENT TO START VEHICLE NEXT DAY TO BRING TO A REPAIR SHOP, ONLY THE STARTER WAS SPINNING [ENGINE WOULD NOT TURN OVER AS I FOUND OUT THE TIMING BELT DISINTEGRATED]. BY NOT KNOWING THERE WAS A SPECIAL COVERAGE BULLETIN ISSUED FOR THIS PROBLEM [EXTENDS FOR 10 YEARS/120,000 MILES I BELIEVE], MY LOCAL REPAIR SHOP BROUGHT IT TO MY ATTENTION AND SAID ALTHOUGH MY REGULAR WARRANTY ENDED, I SHOULD BRING TO DEALER. IT WAS REPLACED FOR FREE BY DEALER DUE TO SPECIAL COVERAGE IN NOVEMBER 2014 [OVER 4 YEARS OF COMPLAINING ABOUT EXCESSIVE ENGINE NOISE]. BROKEN TIMING BELT CREATED DAMAGE INSIDE THE ENGINE BUT DEALER COVERED ALL DAMAGE. AFTER THE TIMING BELT WAS REPLACED, IT SOUNDED LIKE I HAD A WHOLE NEW ENGINE AS IT WAS SO QUIET. THERE IS STILL A SMALL RATTLING NOISE DURING START-UP, BUT GOES AWAY AFTER ENGINE RUNS. (4) GAS MILEAGE NEVER HAS COME CLOSE TO CHEVROLET'S REPORTED ESTIMATES FOR THIS VEHICLE [I GET ABOUT 20 MPG ON FLAT HIGHWAYS].
Steering, May 8, 2015
INTERMITTENTLY, THE STEERING WAS SERIOUSLY COMPROMISED WHEN DRIVEN. CONTACTED GM AND THEY SENT ME TO A GM CERTIFIED DEALERSHIP/TECHNICIAN. THE TECHNICIAN INFORMED ME THAT THE CAR WAS UNSAFE TO DRIVE (DUE TO A "TWISTED STEERING SHAFT") AND STEERING COULD COMPLETELY FAIL AT ANY TIME. I ESCALATED THE ISSUE TO A CHEVROLET SENIOR ADVISOR IN DETROIT. THE SENIOR ADVISOR INFORMED ME THAT THERE WAS NO OUTSTANDING RECALLS FOR THIS TYPE OF ISSUE. I INFORMED THE ADVISOR THAT THIS DEFECT COULD INJURE / KILL SOMEONE IF NOT MADE PUBLIC. HE INDICATED THAT THERE WAS NOTHING HE COULD DO FURTHER... I JUST DON'T WANT SOMEONE TO GET SERIOUSLY HURT BECAUSE OF THIS ISSUE. PLEASE INFORM THE PUBLIC OF THIS ISSUE!!!
Electrical system, Apr 24, 2015
CAR RADIO DISPLAY DOES NOT TURN ON WHEN STARTING CAR. IT WILL AUTOMATICALLY START PLAYING SOMETIMES 10 MINS AFTER DRIVING OR NOT AT ALL. AC WENT OUT ON CAR AT 89000 MILES. PRETTY LOUSY CONSIDERING IT IS ONLY 4 YEARS OLD. ALSO MAKES A LOUD NOISE AND SOUNDS LIKE IT IS NOT SHIFTING. SOUND NEVER GOES AWAY. *TR
Visibility, Apr 21, 2015
HEATER WILL NOT HEAT AT ALL. BLOWS COLD AIR. CAR IS 2010 !!! *TR
Engine and engine cooling, Power train, Apr 13, 2015
CHECK ENGINE LIGHT ON FOR ERROR CODE "LOW CATALYTIC CONVERTER EFFICIENCY ", EMISSIONS. MANUFACTURER HAD VOLUNTEER RECALL FOR EXCESSIVE OIL CONSUMPTION. VEHICLE WAS BURNING OIL EXCESSIVELY AND COATED ELEMENT OF CATALYTIC CONVERTER. MANUFACTURER REPLACED PISTON SEALS AND RINGS TO STOP OIL CONSUMPTION BUT REFUSED TO REPLACED DAMAGED CATALYTIC CONVERTER CAUSED BY OIL CONSUMPTION. *TR
Power train, Apr 6, 2015
MY 2010 EQUINOX WAS TAKEN IN TO MY MECHANIC TO CHECK MY OIL AS IT WAS BLACK AND SMELT BURNT AND THEY NOTICED THAT I WAS DOWN TO 1/2 QT IN LESS THAN 500 MILES...THE LAST OIL CHANGE THEY CHECKED THE ENTIRE VEHICLE BUT FOUND NO LEAKS AND SUGGESTED TO TAKE IT IN TO A CHEVY DEALER...I WAS UNDER THEIR POWER TRAIN WARRANTY AT THE TIME. OVER THE NEXT FEW MONTHS THEY REPLACED THE FUEL PUMP, FRONT SEAL, REAR SEAL AND NUMEROUS OIL CHANGES IN BETWEEN... RIGHT UP TILL THE LAST WEEK OF THE POWER TRAIN WARRANTY... I DROVE THE VEHICLE FOR ANOTHER 2000 MILES AND HAD TO ADD OIL UP TO 4 QUARTS EVERY 500 MILES...I TOOK IT IN ONCE AGAIN IN REGARDS TO THE OIL CONSUMPTION AND THEY PERFORMED THE OIL CONSUMPTION TEST WHICH THE VEHICLE FAILED MISERABLY. THE DEALERSHIP REPLACED THE PISTONS AND RINGS IN CONCERT WITH GM'S WARRANTY COVERING THE REPLACEMENT OF PISTONS AND RINGS IN REGARDS TO THIS PROBLEM. REMEMBER MY POWER-TRAIN WARRANTY WAS NOW OUT OF DATE DUE TO THE DEALERSHIP PUSHING THE REPAIR ALWAYS TO A LATER DATE. THIS WAS DONE IN 2/4/2015, IN LESS THAN TWO MONTHS THE OIL LEVEL HAS DROPPED TO 1.2 A QUART WITH ONLY 500 MILES PUT ON THE VEHICLE SINCE THE INSTALLATION OF NEW PISTONS AND RINGS. IT HAS NOW BEEN BROUGHT TO MY ATTENTION THAT ACCORDING TO BULLETIN PIP 5025,(05-16-2012) TWO ITEMS OF CONCERN ARE BROUGHT TO MIND...ONE THE VEHICLE OIL CONSUMPTION TEST FAILED ORIGINALLY, AND FROM ALL OTHER SOURCES BREAK IN PERIOD FOR PISTONS AND RINGS SHOULD TAKE NO MORE THAN 2000 MILES AT A LOSS OF 1 QT PER 1000 MILES. TWO...I LOST 4 QUARTS IN A 500 MILE DURATION. THE BULLETIN ALSO SUGGEST THAT ENGINES HAVING THIS PROBLEM WILL NOT BE REPLACED ONLY REPAIRS WILL BE COVERED AND THAT ZEBRA STRIPES ON THE CYLINDER WALLS ARE NOT COVERED ON THIS REPAIR BULLETIN... IT ALSO STATES THAT ZEBRA STRIPES CANNOT BE REPAIRED...IF NOT REPAIRED OIL CONSUMPTION WILL REMAIN POOR. *TR
Electrical system, Apr 3, 2015
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO LIGHTS FLICKERED INTERMITTENTLY. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY); HOWEVER, THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000.
Other or unspecified, Mar 18, 2015
SEVERAL MONTHS AGO WE TOOK OUR CAR IN FOR A $300 CHECK UP & COMPLAINED THAT WHEN WE STARTED IT UP IT SOUNDED LIKE THERE WAS NO OIL. DIDN'T FIND ANYTHING WRONG. JUST ABOUT 10DAYS AGO ANOTHER NOISE WAS HEARD. IT GOT WORSE. TOOK IT IN & THERE WAS NO OIL ON THE DIP STICK. WE JUST HAD THE OIL CHANGED ABOUT A MONTH OR SO AGO. OH YES AT THAT TIME IT KEPT LEAKING OIL WHEN PARKED. TOOK IT BACK 3 TIMES TO HAVE IT CORRECTED. NOW THEY HAVE SEALED EVERYTHING OFF & THEY WILL CHECK THE OIL IN 500 MILES. MAY NEED PISTONS & RINGS. THEY TELL ME THIS IS HAPPENING TO THE 2010 EQUINOX CARS. LOOK UP OUR RECORD. WE HAVE BEEN A NUMBER OF TIMES FOR OTHER THINGS. 1 PART 3 TIMES IN 9 MTHS. NOT HAPPY AT ALL. *TR
Suspension, Mar 10, 2015
TL*THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, AN ABNORMAL NOISE WAS COMING FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL BEARING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS NOT AVAILABLE. UPDATED 4/20/15*CN
Visibility/wiper, Mar 4, 2015
TL*THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE A/C AND THE HEATER FAILED TO OPERATE. IN ADDITION, WHEN RESTARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V489000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Engine, Fuel/propulsion system, Mar 4, 2015
THERE IS A CURRENT RECALL IN PLACE FOR THE TIMING CHAIN AND FUEL PUMP IN THIS VEHICLE. BOTH ITEMS WERE REPLACED AT 30,00 MILE AND NOW 107,000 MILES LATER THE SAME PROBLEM IS OCCURRING AND BOTH OF THESE ITEMS NEED TO BE REPLACED AGAIN AND INSTEAD OF GM RECOGNIZING THE RECALL THEY SAY THAT THEY CAN ONLY PROVIDE $300.00 TOWARDS THE REPAIR COST OF THE VEHICLE. GM SAYS WE HAVE EXCEED THE MILEAGE FOR THE REPAIRS TO BE DONE AT NO COST AND WANT TO CHARGE US $2200.00 FOR THE REPAIR OF THE VEHICLE. THE RECALL NUMBER FOR THIS IS (12313). THE POC AT JACK EVANS DEALERSHIP IN FRONT ROYAL VA IS [XXX]. THE ONLY ASSISTANCE THE DEALERSHIP WORKED OUT WITH GM TOWARDS THE REPAIR OF THE VEHICLE WAS $300.00. GM NEEDS TO RECOGNIZE THAT NOT EVERY SINGLE VEHICLE IS GOING TO BE THE SAME AND NOT ALL VEHICLES ARE GOING TO HAVE PROBLEMS AT EXACTLY THE SAME MILEAGE, IF THERE WAS A PROBLEM WITH THE PARTS IN THE VEHICLE AND YOU REPLACED THOSE PARTS WHEN THE VEHICLE ONLY HAD 30,000 MILES ON IT AND THE PROBLEM IS OCCURRING AGAIN 107,000 MILES LATER THEN THERE IS OBVIOUSLY STILL A PROBLEM. THE RECALL WAS PUT IN PLACE FOR A REASON AND THEY NEED TO DO THE RIGHT THING AND HONOR THAT RECALL INSTEAD OF TRYING TO GIVE US REBATES AND DEALER INCENTIVES OF UP TO $3000.00 TO BE USED TOWARDS THE PURCHASE OF A BRAND NEW VEHICLE, WHICH IS WHAT THEY ARE TRYING TO DO AT THIS POINT IN TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Engine, Mar 2, 2015
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER AND THE PASSENGER SIDE WINDOWS FAILED TO CLOSE. THE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,980.