2010 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 784 owner complaints filed for this model year. This is the highest complaint count among 21 Equinox model years with reports.
Of the 2010 reports, 15 involved a crash and 9 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemDec 23, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS AND WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, CONTROLS AND DISPLAYS". THE SOFTWARE IN THE CENTER INSTRUMENT PANEL CAN CAUSE THE HEATING, AIR CONDITIONING, DEFROST, AND RADIO CONTROLS, AS WELL AS THE PANEL ILLUMINATION TO BECOME INOPERATIVE.
DRIVING WITHOUT A FUNCTIONING DEFROST SYSTEM CAN DECREASE YOUR VISIBILITY UNDER CERTAIN DRIVING CONDITIONS AND COULD RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE COMPUTER MODULE IN THE CENTER INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Campaign 09V489000 on NHTSA.gov
Representative owner complaints
784 reports, newest first.
Visibility/wiper, Jun 25, 2014
GOOD AFTERNOON. I PURCHASED A 2010 CHEVY EQUINOX ON JANUARY 7TH, 2014. THE DEFROSTER AND THE VENTS ARE NOT WORKING. THE DEFROSTER DELAYS OR DOES NOT COME ON AT ALL. I RESEARCHED RECALLS ON THE CHEVY EQUINOX AND FOUND THAT MY PROBLEMS ARE THE SAME PROBLEMS THAT FALL UNDER THE 09298 RECALL WHICH STATES: "BRIEF DESCRIPTION OF DEFECT MFG. CAMPAIGN NO. 090298 ? COMPUTER MODULE/FMVSS 101 & 103. DOM: 2/09-11/09. VEHICLES FAIL TO MEET FMVSS 101 AND FMVSS 103. SOFTWARE IN CENTER INSTRUMENT PANEL CAN CAUSE HEATING, AIR CONDITIONING, DEFROST, AND RADIO CONTROLS, AS WELL AS PANEL ILLUMINATION TO BECOME INOPERATIVE. DRIVING WITHOUT FUNCTIONING DEFROST SYSTEM CAN DECREASE VISIBILITY AND COULD RESULT IN CRASH WITHOUT WARNING. CORRECT BY REPLACING COMPUTER MODULE IN CENTER INSTRUMENT PANEL" MY VIN WAS NOT INCLUDED IN THAT RECALL, BUT IT IS THE EXACT PROBLEM I AM HAVING. THE COMPUTER MODULE IS BAD. WOULD YOU HAPPEN TO KNOW IF THERE IS A WAY TO GET THIS CAR FIXED UNDER THE WARRANTY? I BELIEVE MY VIN SHOULD BE INCLUDED, BUT NO ONE AT CHEVROLET WILL HELP ME WITHOUT CHARGING ME A HUGE AMOUNT OF MONEY. I WOULDN'T MIND IF THE VENTS WEREN'T WORKING, BUT THE DEFROSTER NEEDS TO WORK AND IT ISN'T A WEAR AND TEAR ISSUE. I JUST THOUGHT I WOULD REACH OUT TO YOU TO SEE IF YOU MIGHT HAVE A BETTER SOLUTION THEN THE RUN AROUND I AM GETTING FROM GM. IF YOU COULD BE CONTACT ME, I WOULD REALLY APPRECIATE IT! I HOPE YOU HAVE A GOOD DAY! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Jun 23, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE STARTED WITHOUT THE KEY IN THE IGNITION. THE INSTRUMENT PANEL INDICATED THAT THE TRANSPORT MODE AND BATTERY WERE NOT CHARGING. THE CONTACT HAD TO TURN THE KEY IN A CLOCKWISE MOTION TO DIM THE TRANSPORT MODE WARNING INDICATOR. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Tires, Wheels, Jun 10, 2014
REPORTING FAILURE OF ALL FOUR MICHELIN LATITUDE LT P235/55-R18 TIRES. TREAD IS SEPARATING FROM SIDEWALL ON ALL TIRES. AIR LEAKING FROM 2; EXPECT OTHERS TO FAIL SHORTLY. STEEL CORDS EXPOSED AND PROTRUDING FROM UNDER TREAD. COMPLETE SEPARATION OF TREAD FORM SIDEWALL. *TR
Electrical system, Jun 9, 2014
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION SHUTTING OFF VEHICLE SEVERAL TIMES WHILE DRIVING. *SMD THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE SEVERAL TIMES, BUT NO DIAGNOSIS WAS GIVEN. *JB
Structure, Jun 4, 2014
THE CHEVROLET EQUINOX INSTRUMENT PANEL TOP PAD HAS A INTEGRATED COMPARTMENT IN THE CENTER. THE COMPARTMENT HAS A BRIGHT CHROME LATCH FOR OPENING THE COMPARTMENT. THE LATCH HAS A VERY REFLECTIVE SURFACE. WHEN DRIVING SOUTH EAST THE SUN REFLECTED OFF THE LATCH BLINDING THE DRIVER EVEN WITH SUNGLASSES. VIEW OF THE ROAD WAS LOST AND THE SEAT HAD TO BE REPOSITIONED TO MOVE THE DRIVERS EYES FROM THE REFLECTION. PHOTOGRAPH IS AVAILABLE. *TR
Air bags, Jun 3, 2014
THE AIRBAG ALARM KEEPS COMING ON AND OFF INTERMITTENTLY SAYING AIRBAG NEEDS TO BE SERVICED. IT IS NEVER CONSISTENT AND I WONDER IF IT IS A FALSE ALARM. I FEEL THE DEALER CHARGES JUST FOR HOOKING UP TO THE COMPUTER FOR A PROBLEM THAT SEEMS TO BE COMMON IS UNREASONABLE! *TR
Power train, Engine, Jun 2, 2014
AFTER ABOUT A YEAR OF OWNING THIS VEHICLE, WE HAVE EXPERIENCED SEVERAL ISSUES WITH ENGINE RELATED PROBLEMS STARTING IN 2011 TO CURRENT RECENT ISSUE ON 30/2014. WE HAVE BEEN TO THE DEALER FOR SEVERAL "REPAIRS" AND HAVE CONTINUED TO HAVE ADDITIONAL PROBLEMS. ON SEVERAL OCCASIONS THE VEHICLE HAS STALLED WHILE DRIVING, ENGINE SHIFTS HARD/DELAYED WHILE DRIVING, EXCESSIVE OIL LOSS BETWEEN OIL CHANGES. OIL IS CHANGED AND ADDED BEFORE EVERY 3,000 MILES OR SOONER IN RECENT MONTHS DUE TO LOW OIL AND ENGINE MAKING "KNOCKING" SOUND. TOOK VEHICLE TO DEALER FOR RECENT NOISE AND ENGINE LIGHT. THEY ARE STATING IT NEEDS ENGINE WORK DONE FOR OIL BEING "BURNED" IN ENGINE THROUGH THE EXHAUST IN EXCESS OF $1600. LISTED SEVERAL ITEMS THAT NEED REPAIR IN CONJUNCTION WITH THIS ISSUE. *TR
Visibility, May 27, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE INSTRUMENT PANEL, DEFROSTER AND HEAT MALFUNCTIONED INTERMITTENTLY ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO CHECKED THE FUSE AND DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE TECHNICIAN WAS UNABLE TO DETERMINE IF THERE WAS ANY POTENTIAL ELECTRICAL ISSUES WITHIN THE VEHICLE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V489000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Power train, May 26, 2014
VEHICLE WAS AT A STOP AWAITING MOVEMENT OF TRAFFIC, WHEN IT WOULD NOT MOVE OR GO INTO GEAR OTHER THAN PARK. SINCE PURCHASING THIS VEHICLE FOR KEFFER AUTOMOTIVE (CHARLOTTE, NC) IN 2012 WE'VE HAD TO REPLACE THE THROTTLE BODY, ENGINE, AND COMPRESSOR. NOW IT APPEARS THAT THERE IS ANOTHER MAJOR MECHANICAL FLAW. EITHER THE MANUFACTURER OR DEALER SHOULD BE RESPONSIBLE FOR SUCH A POORLY MADE VEHICLE. *TR
Air bags, May 23, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT WAS ABLE TO RESET THE AIR BAG LIGHT BY MOVING A WIRE LOCATED UNDER THE DRIVERS SEAT HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 35,000. UPDATED 9/4/14*CN THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. GM PAID HALF OF THE RECALL. THE CONSUMER WILL RECEIVE WHAT HE PAID. BOTH UNITS UNDER THE DRIVER AND PASSENGER SEAT WERE REPLACED. THE CONSUMER HAD TO 1/3 OF COST OF TIRES. UPDATED 09/15/2014 *JS
Steering, May 16, 2014
STEERING STARTED ACTING ODD. BINDING UP WHEN TURNING. TOOK IT INTO THE DEALERS. FIRST THEY TOLD ME THEY RESET THE STEERING. TWO DAYS LATER BROUGHT IT BACK STILL BINDING. DETERMINED IT WAS THE STEERING ASSIST MOTOR. THE CAR DEALER HAD THE CAR FOR ALMOST A WEEK. TOLD ME THEY HAD TO ALSO REPLACE THE STEERING GEAR, MOTOR ASSEMBLY, AND STEERING WHEEL ANGLE SENSOR. TOLD ME CAR WAS REPAIRED. DROVE IT HOME APPROX. 20 MILES. CAR STEERING IS STILL BINDING UP. TOOK THE CAR BACK TO THE DEALERS TWO DAYS LATER. THE MECHANIC DROVE THE CAR AND SAID THERE WAS NOTHING WRONG WITH IT. NOW I AM AT A LOSS. I DON'T KNOW WHAT THE ANSWER IS. THIS SEEMS LIKE A DANGEROUS SITUATION. *TR
Power train, May 16, 2014
OVER THE COURSE OF THE PAST TWO YEARS, THE TRANSMISSION STEADILY SHIFTED HARDER AND HARDER, SOMETIME THE GEARS WOULDN'T SHIFT UP, OR DOWN WITHOUT A 3~5 SECOND DELAY AT SPEEDS OF 30MPH OR 50MPH. AROUND MAR 18 2014, WE WERE GOING UP A HILL GOING ROUGHLY 50MPH ALL OF A SUDDEN, THERE WAS AN EXTERNAL ELECTRICAL NOISE, AND SECONDS AFTER, THE CAR WOULDN'T SHIFT INTO GEAR. AFTER GETTING OFF THE FREEWAY, THE CAR WOULD NOT SHIFT OUT OF 1ST GEAR, AND WAS IN LIMP MODE. WE TOOK THE CAR TO THE DEALER THE DAY AFTER AND WAS TOLD THE 3-5-REVERSE WAVE PLATE OR ALSO COMMONLY REFERRED TO AS CLUTCH PLATE SHATTERED AND THE PIECES GOT INTO THE GEARS AND TORN UP ALL THE GEARS WITH IT. THE CAR WAS STILL JUST RIGHT UNDER THE POWER TRAIN WARRANTY SO THE DEALER REPLACED THE WAVE PLATE AND THE BROKEN GEARS. BUT MAKE NO MISTAKE, THIS IS A COMMON PROBLEM. GM CLAIMED THEY "SUPPOSEDLY" IMPROVED THIS OLD PROBLEM POST 2009 MODELS, HOWEVER, COUNTLESS 2010+ CHEVY EQUINOXES, TRAVERSE, AND GMC TERRAIN, AND ACADIA ARE STILL ENCOUNTERING FAILING TRANSMISSION BECAUSE OF THIS VERY SPECIFIC 3-5-REVERSE WAVE PLATE ISSUE. JUST GOOGLE FOR "CHEVY EQUINOX TRANSMISSION WAVE PLATE", OR "GM 3 5 REVERSE WAVE PLATE" YOU'LL SEE COUNTLESS GMC, CHEVY 2010+ OWNERS STILL ENCOUNTERING PRE-MATURE TRANSMISSION FAILURES DUE TO THIS VERY EXACT ISSUE. IF YOU TAKE ALL THE AVERAGE TRANSMISSION FAILURES FROM ALL THE 2010+ VEHICLES, YOU'LL SEE THAT THE TRANSMISSION WOULD FAIL ON AVERAGE ANYWHERE BETWEEN 60,000~150,000. THIS IS NOT ACCEPTABLE, AND IT SHOULD BE LISTED AS AN OFFICIAL RECALL!! *TR
Air bags, May 14, 2014
MY WIFE AND I PURCHASE THIS VEHICLE IN AROUND MID-JANUARY OF 2014. TWO WEEKS AFTER LEAVING THE DEALERSHIP WITH THE VEHICLE THE SERVICE AIRBAG LIGHT COME ON. WE TOOK IT INTO THE DEALERSHIP TO HAVE IT FIXED. AFTER A DAY OR SO WE RECEIVED THE VEHICLE BACK AND THE ALERT WAS GONE. TWO WEEKS AFTER TAKING IT IN TO GET FIXED, THE ALERT POPS UP AGAIN. TO MAKE A LONG STORY SHORT ON 12 MAY 2014 THE SERVICE AIRBAG LIGHT HAS POPPED UP FOR THE FOURTH TIME IN FOUR MONTHS. IS THERE SOME SORT OF RECALL ON THIS VEHICLE OR THIS PART? I HAVE NOT BEEN ABLE TO FIND ANYTHING AND ALL WE CAN DO IS TAKE THE VEHICLE IN TO GET FIXED. LUCKILY THE LAST TIME THAT WE TOOK IT IN THE SERVICE DEPARTMENT AND THE ALERT CAME UP WHILE IT WAS IN THEIR POSSESSION. REGARDLESS, THE SAFETY OF MY FAMILY IS IN DANGER DUE TO THE SAFETY BAGS NOT BEING ENGAGED WHEN THE ALERT POPS UP. *TR
Steering, Apr 29, 2014
MY WIFE WAS MAKING A LEFT HAND TURN AND THE POWER STEERING WENT OUT MAKING IT DIFFICULT TO COMPLETE THE TURN DUE TO FACT THAT SHE COULDN'T TURN THE STEERING WHEEL. SHE WAS JUST STARTING TO ACCELERATE THROUGH THE TURN SO SPEED WASN'T AN ISSUE. THANKFULLY SHE WASN'T TRAVELING AT A FASTER SPEED. WE WERE TOLD BY THE DEALER THAT THE EQUINOX NEEDS A STEERING GEAR REPLACED. *JS
Steering, Apr 28, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT ONCE THE ENGINE WAS WARM, THE STEERING WHEEL WOULD BECOME STIFF WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 52,000. UPDATED 6/17/14*CN
Visibility/wiper, Apr 22, 2014
WHILE DRIVING MY WINDOWS BECAME FOGGED. I TURNED ON MY DEFROSTER AND THE REAR WORKED, HOWEVER THE FRONT WINDSHIELD WOULD NOT CLEAR. UPON FURTHER INSPECTION I REALIZED NO AIR WAS COMING OUT OF THE FRONT DASH VENTS. WHEN I BOUGHT THE CAR 3 MONTHS AGO IT WORKED. THE HEAT AND AC WORK BUT THE VENTS DON'T CHANGE. *TR
Steering, Apr 15, 2014
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO POWER STEERING PROBLEMS. *SMD THE CONSUMER STATED THE INTERMEDIATE STEERING SHAFT FAILED AND HAD TO BE REPLACED. *JB THE CONSUMER STATED THERE WAS A LEAK COMING FROM THE POWER STEERING RACK. THE DEALER FOUND THE STEERING GEAR LEAKING AND REPLACED THE RACK ON A 2011 GMC ACADIA AT NO CHARGE. UPDATED 03/04/15. *JB
Power train, Apr 14, 2014
I WAS DRIVING IN THE HIGHWAY 93, WHEN SUDDENLY THE WHEEL START TO BE VERY HARD, AT THIS MOMENT I WAS TRESPASSING OTHER CAR AND FOR VERY CLOSE I COULDN'T COMPLETE THE OPERATION. I ALMOST HIT THE OTHER CAR, COULD CAUSE A VERY BAD ACCIDENT BECAUSE THE SPEED. UNFORTUNATELY EVERYTHING END OKAY, I WAS ABLE TO CONTROL THE CAR AND STOP IN A SAFETY PLACE. *JS
Engine, Apr 14, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT FUEL WAS LEAKING INTO THE OIL PAN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE FUEL PUMP AND TIMING CHAIN TENSIONER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 89,000. UPDATED 06/10/14*LJ UPDATED 06/10/2014 *JS
Steering, Apr 8, 2014
WIFE STOPPED FOR GAS PULLED OUT ON TO STREET VERY HARD TO STEER. THIS HAS HAPPENED ON AND OFF FOR THE PAST COUPLE YEARS ALMOST WENT AWAY FOR A WHILE. THE PAST COUPLE OF WEEKS IT HAS BEEN CONSTANT WHETHER I AM GOING 2 MPH OR 70 KPH A CONSTANT STIFFNESS IN TURNING RIGHT OR LEFT IT'S AS IF IT WAS A FLUID TYPE POWER STEERING NOT ELECTRICAL.NOW THIS IS A EARLY 2010 WE BOUGHT THIS CAR IN JULY 2009.THERE ARE NO SIGNS OR ANY KIND OF NOISES TO INDICATE ANY KIND OF PROBLEM BUT I AM GETTING KIND OF NERVOUS IN DRIVING THIS SUV ANYMORE.THERE MUST BE OTHER CHEVY CARS THAT HAVE SAME PROBLEM I DO HOPE THERE WILL BE A RECALL ON THIS PROBLEM SOON. THANKS *TR
Service brakes, Engine, Apr 7, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT A SENSOR WAS FAULTY AND THE BRAKE LINE WAS NOT DETECTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 43,000.
Electrical system, Electronic stability control (ESC), Engine, Apr 5, 2014
WAS DRIVING VEHICLE WHEN ALL OF A SUDDEN ENTIRE DASH LIT UP AND CAR STALLED. MESSAGES INCLUDED SERVICE STABILITRAK, SERVICE ABS, ENGINE LIGHT, AND SERVICE TRACTION CONTROL. I LOST POWER, POWER BRAKES, AND POWER STEERING AND COASTED VEHICLE TO A STOP. IT TOOK A COUPLE OF TRIES BUT FINALLY GOT THE CAR TO TURN OVER, ENGINE LIGHT REMAINED ON BUT DROVE TO DEALER. VEHICLE DID NOT DRIVE CORRECTLY WHEN ACCELERATED, IT WAS SLOW AND JERKY. WHEN I TOOK THE VEHICLE TO THE DEALER THEY TOLD ME IT WOULD BE COVERED UNDER WARRANTY, THEY PLUGGED IN THEIR TECH CODE READER AND DETERMINED IT WAS THROTTLE BODY. I WAS GIVEN A CONCIERGE VEHICLE AND INFORMED IT WOULD TAKE THEM THE WEEKEND TO FIX. WHEN I PICKED THE VEHICLE UP THEY CHARGED ME SAYING THAT IT WOULD NOT BE COVERED UNDER THE WARRANTY AND TRIED TO MAKE ME PAY FOR THE RENTAL AND I HAVE STILL NOT BEEN REIMBURSED FOR THE REPAIRS THAT SHOULD HAVE BEEN COVERED UNDER WARRANTY OR THE RENTAL CAR. THE SERVICE AGENT AT THE DEALERSHIP PRINTED OFF WHERE IT CLEARLY STATES THAT IT SHOULD BE COVERED. THIS IS A DANGEROUS PROBLEM AND SHOULD BE RECALLED. *TR
Service brakes, Apr 3, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKES WERE DEPRESSED SEVERAL TIMES WHERE THEY EVENTUALLY RESPONDED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ELECTRIC BRAKE BOOSTER VACUUM PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 71,000.
Power train, Apr 2, 2014
11/13/13 FIRST REPORT OF TRANSMISSION SURGING/BUCKING WHEN COMING TO STOP THEN ENGINE DIES, HAPPENED TWICE. DEALER COULD NOT DUPLICATE. 12/21/13 TRANSMISSION FAILURE: NO REVERSE, WON'T SHIFT PAST 2ND, TRANS FLUID OK BUT DARK W/ METAL SHAVINGS. FOUND 3,5,R WAVE PLATE FIBERS & STEELS DAMAGED ALONG W/ CLUTCH HOUSING ASSEMBLY, LOW REVERSE SPRING RETAINER & HOUSING. 1,2,3,4,PISTON, LOW REVERSE 1,2,3,4 CLUTCH, LOW REVERSE PISTON. CLEAN CASE, REBUILT VALVE BODY, REPLACED SEALS, INSTALLED OVERHAUL KIT. 2/24/14: REPORTED TRANSMISSION PROBLEM RECURRED, DEALER DROVE FOR 2 WEEKS COULD NOT DUPLICATE. 3/24/14: REPORTED TRANSMISSION PROBLEM RECURRED 7 TIMES ON 3/23. DEALER ABLE TO DUPLICATE PROBLEM. REPLACE SUNGEAR, OUTPUT CARRIER GEAR SET, WAVE PLATES, OVERHAULED TRANSMISSION, RELEARN SHIFT ADAPT. *TR
Steering, Electrical system, Apr 1, 2014
POWER STEERING LOCKED UP/STOPPED WORKING WHEN TRYING TO BACK UP. WOULDN'T WORK WHEN PUT BACK IN FORWARD GEAR. HAPPENED INTERMITTENTLY AND WHEN TAKEN TO DEALER, THEY COULDN'T REPLICATE. NEXT COUPLE OF MONTHS DID THIS INTERMITTENTLY. RECENTLY, IT DID THIS REGULARLY FOR A DAY WHEN DRIVING...VERY DANGEROUS AS IT WOULD HAPPEN OFTEN WHEN EXECUTING A TURN SO CAR COULD LURCH INTO AN ADJACENT LANE AND POTENTIALLY END UP IN AN ACCIDENT. WARNING LIGHT CAME ON AND THIS TIME TOOK TO DEALER WHO TOLD ME THEY DIAGNOSED A PROBLEM THAT WOULD REQUIRE REPLACEMENT OF AT LEAST PART OF THE POWER STEERING ASSEMBLY. THIS SEEMS TO BE THE EXACT SAME ISSUE AS WHAT OCCURRED WITH COBALTS, HHR, ETC. IN THE LATEST GM RECALL AND I BELIEVE THAT THE RECALL SHOULD BE EXTENDED TO THIS MODEL YEAR AND MAKE AS WELL (IF NOT FOR OTHERS TOO!). CAUSED ME ENOUGH CONCERN TO GET THE WORK DONE AND AM NOW WORKING ON MY OPTIONS TO TRY AND GET GM TO REIMBURSE ME BASED ON THIS BEING AN IDENTICAL ISSUE TO THESE OTHER MAKES AND MODELS. *TR