2011 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 782 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Equinox model years with reports.
Of the 2011 reports, 30 involved a crash and 3 involved a fire. 41 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Seat belts, front, buckle assemblyDec 15, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V623000 on NHTSA.gov
Representative owner complaints: air bags
52 reports, newest first. Show all
Air bags, Sep 14, 2016, crash
TAKATA RECALL HIT ON DRIVER SIDE FRONT WHEEL AND DOOR BUMPER LITES BENT THE FRONT WHEEL IN TOO THE MOTOR. JUST STARTED TOO MOVE FORWARD. CITY STREET GOING STRATE.
Air bags, Sep 7, 2016
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHEN STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Air bags, Aug 22, 2016
SERVICE AIRBAG HAS BEEN ON FOR ABOUT 6 MONTHS; CURRENTLY THE PASSENGER AIRBAG "OFF" IS ILLUMINATED. I AM GOING TO ASSUME THAT MEANS THE PASSENGEER AIRBAG WILL NOT DEPLOY DURING AN ACCIDENT. I HAVE BEEN READING ONLINE AND IT SEEMS LIKE THIS IS A COMMON PROBLEM WITH THE CHEVROLET EQUINOX AND CHEVY NOR GENERAL MOTORS HAVE PUT A RECALL ON THE DEFECTIVE AIR BAGS. DTC INCORRECT B0081 (RIGHT SIS INSTALLED) AND B0074 (PASSENGER OCCUPANT CLASSIFICATION SENSOR CIRCUIT) SEEMS TO BE THE CAUSE.
Air bags, Aug 9, 2016
SERVICE AIRBAG LIGHT CAME ON AFTER PASSENGER SEAT AND AIRBAG LIGHT TURNED OFF. THE SIDE 2 PASSENGER AIRBAG KEPT GOING ON AND OFF UNTIL FINALLY IT SHUT DOWN. HAVE NEVER BEEN IN AN ACCIDENT NOR HAS THE AIRBAGS HAD A PROBLEM BEFORE. SAFETY ISSUE HERE NEEDS FIXING. MULTIPLE THINGS STARTED HAPPENING AFTER I HIT 50K MILES. TIRES LOSING AIR, PASSENGER BAG NOT WORKING AND SOUND GOING OFF AND ON.
Air bags, Nov 4, 2015
VEHICLE KEEPS SHOWING SERVICE AIR BAG AND MAKES A DIGGING NOTIFICATION NOISE WHILE DRIVING AND I HAVE NOT BEEN INVOLVED IN A ACCIDENT
Air bags, Seat belts, Aug 30, 2015
I WAS DRIVING 79MPH DOWN INTERSTATE 295 WHEN A VOULCHER FLEW INTO MY FRONT DRIVER SIDE LOWER CAR PANEL CAUSING THE AIR BAG CANISTER TO DEPLOY BUT NOT THE AIRBAG ITSELF. THE AIRBAG LIGHT CAME ON AND THE SERVICE AIRBAG CAME UP ON MY DISPLAY. I CONTACTED STATE PATROL AND THEY CAME OUT TO SEE THE DAMAGE BUT COULD NOT FILE A REPORT. I DO HOWEVER, HAVE THE STATE PATROL OFFICERS NAME AND EMAIL ADDRESS. I HAD TO GET MY CAR TOWED AND TAKEN TO A GARAGE WHERE AN AIRBAG SPECIALIST CAME OUT AND CLAIMED THAT THE AIRBAG SYSTEM WAS MESSED UP AND IT HAD TO BE REPLACED ALONG WITH MY SEATBELTS. I WAS NOT INJURED LUCKILY BUT IT IS SCARY TO KNOW THAT MY AIRBAG DID NOT DEPLOY.
Air bags, Jul 7, 2015
MY HUSBAND AND I PURCHASED A 2011 CHEVROLET EQUINOX ON 8/20/14, MILEAGE 29,548 FROM CARMAX IN GLENCOE IL. WE ALSO PURCHASED THE EXTENDED WARRANTY. SHORTLY AFTER WE PURCHASED THE VEHICLE THE SERVICE AIRBAG LIGHT CAME ON AND I WOULD CONSTANTLY HAVE TO CLEAR IT FROM THE SCREEN SO I COULD VIEW THE DIGITAL SPEDOMETER. I MADE A CALL IN REGARDS TO THE ISSUE AND WAS INFORMED THAT THERE WAS NO RECALL FOR THIS ISSUE. I WAS VERY FRUSTRATED AND CONTINUED TO DEAL WITH THIS ANNOYING PROBLEM FOR QUITE SOME TIME. IN MAY 2015, MY FATHER URGED ME TO HAVE IT CHECKED OUT BECAUSE HE FELT IT WAS A MAJOR SAFETY CONCERN. SO I MADE AN APPOINTMENT FOR 7/1/15 WITH THE SERVICE DEPARTMENT AT THE PLACE WHERE WE PURCHASED THE VEHICLE. MILEAGE AS OF 7/1/15 WAS 39,609 AFTER THEY TOOK A LOOK AT THE VEHICLE, THEY INFORMED ME THAT THERE WAS A PROBLEM WITH THE CONNECTORS. ALTHOUGH THE PARTS WERE COVERED UNDER WARRANTY, I STILL HAD TO PAY FOR THE LABOR TO THE TUNE OF $250.00. I AM NOT SURE WHY THERE HAS NOT BEEN A RECALL BECAUSE THIS IS OBVIOUSLY A SAFETY ISSUE. I ALWAYS GET SCREWED OVER :(
Air bags, May 28, 2015, crash
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT WAS INVOLVED IN A FRONTAL CRASH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DECLARED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Air bags, Seat belts, Feb 24, 2015, crash
LARGE PICKUP TRUCK WITH SNOW PLOW RAN STOP SIGN AT INTERSECTION, SNOW PLOW BLADE HIT LEFT SIDE/LEFT FRONT OF CAR, AT SPEED OF ABOUT 45 MPH. IMPACT FORCED CAR OFF THE ROAD, INTO A PILE OF FROZEN ICE AND SNOW. DAMAGE WAS SEVERE ENOUGH THAT LEFT FRONT DOOR WAS ALMOST SLICED OFF THE CAR WITH SERIOUS BODY DAMAGE TO LEFT FRONT AND LEFT FRONT CORNER. ALL DOORS WERE JAMMED SHUT. NEITHER FRONT NOR SIDE AIRBAGS DEPLOYED. SEAT BELT ON DRIVER DID NOT TIGHTEN UP EITHER. DAMAGE ALSO TO SEAT FRAME AND DASHBOARD. *JS
Air bags, Structure, Feb 9, 2015, crash
WHILE CHANGING LANES DURING AN ICE STORM, THE VEHICLE'S BACK END LET LOSE AND THE DRIVER LOST CONTROL AND SLIDE INTO THE MEDIA AT WHICH TIME THE VEHICLE WAS PROJECTED INTO THE GUARDRAIL HEAD ON. NEITHER FRONT AIRBAGS DEPLOYED NOR DID ANY OF THE AIRBAGS DEPLOY. *TR
Air bags, Oct 27, 2014
AIR BAG LIGHT CAME ON AND WON'T GO OFF AND WON'T STOP DINGING. NO CRASHES, NO SUDDEN STOPS, 33,000 MILES. THIS SHOULD BE FIXED BY THE DEALERS EXPENSE. *TR
Air bags, Seat belts, Service brakes, Sep 27, 2014, crash
WHILE DRIVING THIS BEING WITH A MALFUNCTIONING TCMP I WAS COMING UP ON A LIGHT AT ABOUT 45 MPH AND THE BRAKES FAILED AND UPON IMPACT THE SEAT BELT DID NOT LOCK BUT ACTUALLY LET ME MOVE RIGHT INTO THE STEERING WHEEL THUS CAUSING SERIOUS DAMAGE TO MY STERNUM AND ALSO BREAKING 2 RIBS AND MY HEAD CRACKED MY WINDSHIELD AND THE VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY WHO OF COURSE DID NOT PAY ANYTHING NEAR WHAT I DID GO FIGURE. *TR
Air bags, Jul 31, 2014
MY AIR BAG LIGHT CAME ON AND STAYED ON. I JUST PURCHASE THE VEHICLE LESS THAN 90 DAYS. THEY STATE THE AIR BAG WAS NOT UNDER WARRANTY. HOWEVER, THE TECH STATES THE TSB PART IN THE PASSENGER SIDE IS OUT IN THE AIR BAG. I AM SURE THE DEALER KNEW OF THIS ISSUE WHEN THEY DID THE DIAGNOSTIC BEFORE THE CAR WAS SOLD TO ME. THEY WILL NOT FIX THE VEHICLE @ THEIR AND EXPENSE AND I AM OUT OF $541.00. I FEEL THAT THIS ISSUES NEEDS TO BE ADDRESS AND A RECALL DOWN DUE TO THE COMPLAINTS FOR AIR BAG ON FILE, AND MY MONEY IS REFUNDED BY THE MANUFACTURER . *TR
Air bags, Jul 29, 2014
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Air bags, Jul 15, 2014
THE SERVICE AIRBAGS LIGHT HAS BEEN COMING ON FOR ABOUT 10,000 MILES NOW- IT IS ON AND OFF.. WE FINALLY WAS ABLE TO GET IT TO THE DEALER - DEALER STATES THERE IS A TSB ABOUT IT BUT NO RECALL SO THEY WILL NOT FIX IT. WE HAVE STANDARD WARRANTY AND AN ADDITIONAL EXTENDED WARRANTY AND BOTH SAY AIRBAGS AND WIRING ARE NOT COVERED. MECHANIC AT DEALER STATES THAT ALL OF THEM HAVE THE SAME PROBLEM WITH THE WIRING CONNECTOR AND IT IS A 10 MINUTE FIX, BUT WE WOULD HAVE TO PAY 350.03 TO FIX. I THINK THIS SHOULD BE MADE A RECALL AS EVERYONE'S' SAFETY IS AT RISK. *TR
Air bags, Jul 9, 2014
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 10/02/14*LJ THE CONSUMER STATED THE DEALER ADVISED THE WIRING UNDER THE SEAT FOR THE AIRBAGS MUST BE REPLACED. THE DEALER OFFERED TO PAY HALF FOR THE REPAIRS. THE MILES FOR THE WARRANTY HAD NOT BEEN EXCEEDED BUT IT WAS 3 MONTHS OVER THE EXPIRATION DATE. THE CONSUMER FEELS THE REPAIRS SHOULD BE FULLY COVERED DUE TO THE FAILURE BEING A SAFETY DEFECT. UPDATED 3/9/2015 *JS
Air bags, Jun 12, 2014
CHECK AIRBAG WARNING LIGHT CAME ON. CALLED DEALER FOR APT ( TOOK 10 DAYS TO GET APT!). DEALER QUOTED $781 FOR REPAIR. HAVE EXTENDED WARRANTY - AIR BAGS NOT COVERED. IS SPECIAL ORDER PART, HAVE TO LEAVE CAR AT DEALER FOR 1 OR 2 DAYS FOR REPAIR. PROBLEM IS FAULTY CONTROL MODULE UNDER FRONT PASSENGER SEAT, AFFECTING ALL AIR BAGS. AT THE MOMENT, NONE OF THE AIRBAGS ARE OPERATIONAL. DEALER IS DEL GRANDE DEALER GROUP (CHEVY) IN SAN JOSE, CA. HAVE LODGED COMPLAINT WITH THEM. *TR
Air bags, Seat belts, Mar 16, 2014
I GOT A WARNING THAT SAID SERVICE AIRBAGS. I BROUGHT MY CAR IN AND THEY FOUND OUT IT WAS THE PASSENGER AIR BAG. THEY RESET THE SENSOR AND IT NEVER CAME BACK AND SO THEY SAID IT WAS FINE. ABOUT A WEEK WENT BY AND THE LIGHT CAME ON AND THEN DISAPPEARED AGAIN. I CALLED AND THEY SAID THEY WOULD NEED IT FOR 3 DAYS AND IT COULD COST QUITE A LOT OF MONEY. WHEN I READ ALL THE REPORTS OF OTHERS WHO HAD SEEN THIS SIGNAL IT SEEMS VERY SIMILAR BECAUSE IT DOESN'T STAY ON. I HAVE READ THAT IT COULD BE A SEAT BELT TRIGGER OR CAUSED BY THE HEAT, BUT I AM VERY CONCERNED AS THIS IS CERTAINLY SOMETHING THAT IS A SAFETY CONCERN. MY CAR IS ALSO UNDER 60,000 MILES AND THIS SHOULDN'T BE A CONCERN AT THIS POINT. PLEASE ADVISE IF THERE HAS BEEN OTHER ISSUES WITH THIS. I AM HEARING ABOUT MANY MYSELF. *TR
Air bags, Seat belts, Nov 15, 2013, crash
AIR BAGS DID NOT DEPLOY AT OR ABOVE THE MFG. THRESHOLDS.WHICH CAUSED FOR NO AIR BAG DEPLOYMENT AND SIGNIFICANT FACIAL TRAUMA ON THE STEERING WHEEL. SEAT BELT PRETENSTIONERS ALSO DID PRETENSION CAUSING THE UPPER TORSO TO GO FORWARD AND CAUSE THE FACIAL TRAUMA ON THE STEERING WHEEL. *TR
Air bags, Jun 10, 2013
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED ERRONEOUSLY. THE CONTACT SUFFERED INJURIES TO THE BACK, NECK AND FINGERS FROM THE INADVERTENT DEPLOYMENT. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Air bags, Apr 22, 2013
I DROVE THE 2011 EQUINOX TO THE GYM PARKING LOT, FROM UNPAVED TO A PAVED PARKING LOT. I DROVE SLOWLY WITH THE SPEED ABOUT 5-8 MPH, WHILE LOOKING FOR A PARKING SPACE . SUDDENLY, THE AIR BAG IN FRONT OF ME, AND THE OTHER AIR BAGS DEPLOYED WITH A BAD SMELL. MY RIGHT ARM AND HAND WERE INJURED AND BLEEDING, AND MY INDEX FINGER WAS HURTING. THE NEXT DAY, I FOUND MORE BLUENESS IN BOTH ARMS, AND THEY WERE SWOLLEN, AND MY INDEX FINGER WAS STILL HURTING. THE POLICE OFFICER TOLD ME THIS WAS NOT A CAR ACCIDENT, AND HE WAS NOT SUPPOSED TO GIVE A REPORT. I CONTACTED CHEVROLET THE SAME DAY, 04/02/13. A THIRD PARTY INSPECTOR DID AN INSPECTION ON 04/08/13 AND SENT THE REPORT TO THE COMPANY. THE REASON I BOUGHT THIS CAR WAS FOR ITS SIZE THAT SEEMED MORE SAFE THAN A SMALL CAR. I DON'T UNDERSTAND. 1. HOW AND WHY THE AIR BAGS DEPLOYED WITH NO CAR ACCIDENT? 2. WHY ALL THE SIDE AIR BAGS DEPLOYED WITH ONLY THE DRIVER IN THE CAR AND NO ONE IN THE BACK SEAT? 3. FROM MY UNDERSTANDING, THE AIR BAGS ARE SUPPOSED TO PROTECT PEOPLE IN A CAR ACCIDENT, NOT INJURE THE DRIVER WITHOUT A CAR ACCIDENT. 4. IN THIS SITUATION, THE AIR BAG HURT THE DRIVER, WOULD I BE ABLE TO USE THIS CAR TO DRIVE ON A ROUGH ROAD OR A COUNTRY ROAD? I WAS INFORMED TO CALL A NUMBER. I CALLED THE NUMBER TWICE AND LEFT MESSAGES. VOICE MESSAGE STATED, I WOULD BE CONTACTED BY A CASE MANAGER WITHIN 24 HOURS. BUT, MORE THAN 24 HOURS HAD PASSED, AND NO ONE CONTACTED ME. MY CAR IS STILL AT THE CHEVROLET DEALER. PLEASE HELP ME, AND ALSO HELP THE COMPANY TO MAKE SAFE CARS FOR CONSUMERS.
Air bags, Jun 16, 2012
1. PASSENGER SIDE AIRBAGS NOT WORKING WHEN MY WIFE SITS IN SEAT--LIGHT COMES ON AIR BAG BAGS OFF ! 09/ 09/ 11 2. WE TOOK CAR TO DEALER ( O'RIELLY CHEVY , 6160 EAST BROADWAY , TUCSON , AZ. 85711, PH: 520-571-2270 ) DID NOT FIX PROBLEM ! A DEALER CLAIMS BAGS WORK FINE AS LONG AS MY WIFE DOESN'T USE HER CUSHION !!! 3. LAST DEALER VISIT WAS 03 / 16/ 12, TO NO AVAIL. NO RESOLUTION !!!! MY WIFE HAS A BAD BACK, 4 VERTEBRA LOWER BACK OUT OF ALIGNMENT ! MUST USE A DONUT CUSHION ! DEALER TELLS US, THAT'S THE WAY IT IS !!! I DON'T BELIEVE THAT. WE HAD TO RENT ANOTHER VEHICLE WHILE OURS WAS IN FOR PAINT !! WE RENTED A CHEVY MALIBU, THREE DAYS, MY WIFE USED HER CUSHION. YEP, YOU GOT IT THE AIR BAGS WORKED FINE ALL TIME ( WAS A 2011 ) MY PROBLEM IS THIS : PEOPLE HAVE DISABILITIES, THEY IN SOME CASES HAVE TO USE AIDES ! IF THE AIRBAGS WORK IN ANOTHER CHEVY, WHY DO THEY NOT WORK IN OUR EQUINOX ???? FROM A QUALITY ASSURANCE STANDPOINT, THIS IS NOT RIGHT, IN MY VIEW, SENSORS ARE NOT POSITIONED PROPERLY ! THANKS FOR YOUR TIME, *JB
Air bags, Feb 24, 2012, crash
2011 CHEVROLET EQUINOX. CONSUMER STATES AIRBAGS DID NOT DEPLOY DURING CRASH *TGW THE CONSUMER STATED ANOTHER VEHICLE PULLED OUT IN FRONT OF HIM FROM A SIDE STREET, ON HIS RIGHT SIDE, WHICH RESULTED IN THE CONSUMER HITTING THE OTHER VEHICLE, WHEN THAT VEHICLE FAILED TO STOP AT A STOP SIGN. THE CONSUMER STATED THE ENTIRE FRONT END OF THE VEHICLE WAS DESTROYED. *JB
Air bags, Jan 13, 2012
LEFT AND RIGHT SIDE CURTAIN AIR BAGS ON A CHEVROLET EQUINOX 2011 DEPLOYED AFTER THE LEFT FRONT TIRE BUMPED A CONCRETE HIGHWAY DIVIDER. THE ONLY EXTERIOR DAMAGE WAS A FLAT TIRE. BUT THE DEPLOYMENT OF BOTH INTERIOR SIDE CURTAIN AIRBAGS CAUSED $3400 WORTH OF INTERIOR DAMAGE. NO PERSONAL INJURIES. *TR
Air bags, Jun 20, 2011, crash
TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS FAILED TO DEPLOY; ALTHOUGH A POWDER RESIDUE EMITTED FROM THE AIR BAGS. THE FRONT SEAT PASSENGER SUSTAINED SORENESS IN THE CHEST AREA. A POLICE REPORT WAS FILED. THE VEHICLE SUSTAINED EXTENSIVE DAMAGE AND WAS TOWED TO AN INDEPENDENT AUTO CENTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 4,436.