2011 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 782 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Equinox model years with reports.
Of the 2011 reports, 30 involved a crash and 3 involved a fire. 41 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Seat belts, front, buckle assemblyDec 15, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V623000 on NHTSA.gov
Representative owner complaints: electrical system
74 reports, newest first. Show all
Power train, Electrical system, Engine, Feb 21, 2015
1.WHILE DRIVING IN NASHVILLE FOR WORK THE FIRST OCCURRENCE STARTED WITH CHECK ENGINE LIGHT. MOMENTS LATER CHECK TRACTION CONTROL WARNING POPPED UP AND IMMEDIATELY AFTER A REDUCED ENGINE POWER NOTIFICATION AND VEHICLE LOST POWER. WENT FROM 55 TO 30 MPH IN SECONDS. I HAVE NO CLUE HOW THIS DID NOT CAUSE A WRECK IN THE HEAVY TRAFFIC. I TOOK THE VEHICLE TO THE DEALERSHIP I PURCHASED IT FROM ([XXX] IN CLARKSVILLE, TN) AND THEY TOLD ME IT WAS A LOOSE TIMING CHAIN AND THAT THEY FIXED IT. 2.4,000 MILES LATER WHILE WORKING ALL THE SAME MESSAGES POPPED UP AND THE CAR COMPLETELY STALLED AND WOULD NOT RESTART ON A BUSY BYPASS. VEHICLE WOULD NOT RESTART AND I PAID TO HAVE IT TOWED. THIS TIME THE DEALERSHIP SAID THEY HAD TO REPLACE THE ENTIRE TIMING CHAIN ASSEMBLY AND A HOUSING DUE TO IT BEING DESTROYED. IT WAS COVERED BY WARRANTY AGAIN AND THEY SERVICED IT FOR FREE. 3.VEHICLE RAN GREAT FOR 3600 MILES AND AGAIN THE SAME MESSAGE SEQUENCE OCCURRED. THE CAR FORTUNATELY CONTINUED TO RUN AND I DROVE IT STRAIGHT TO THE DEALERSHIP. I INSISTED IT WAS A SAFETY HAZARD AND THAT I WANTED TO TRADE IT IN IMMEDIATELY. 2 HOURS LATER THEY OFFERED ME $7,000 UNDER BLUE BOOK BECAUSE OF ENGINE PROBLEMS. THIS WAS VERY FUNNY OF COURSE SINCE IT IS CHEVROLET AND THE DEALERSHIPS FAULT FOR SELLING SUCH A LEMON. I TOLD THEM IT WAS UNDER WARRANTY. TO FIX IT AGAIN FOR FREE AND I WOULD PICK IT UP. DEALERSHIP CALLED NEXT DAY. SAID EVERYTHING WAS FINE. IT WAS OUT OF OIL AND THAT CAUSED SAFETIES TO KICK IN AND THAT CREATED THE PROBLEM. I ASK HOW THIS IS POSSIBLE YOU CHANGED MY OIL 3600 MILES AGO. 4.LAST WEEK (AGAIN 3800 MILES LATER) THE CAR PRODUCED ALL OF THE SAME MESSAGES AND STALLED ON THE SAME BUSY BYPASS. THIS TIME I HAD MY (XXX)YEAR OLD AND (XXX) YEAR OLD IN THE CAR. THE SPEED LIMIT IS 55 SO OF COURSE TRAFFIC REGULARLY RUNS 60 MPH. I WAS STRANDED WITH MY CHILDREN ON 20 DEGREE WEATHER WITH NO HEAT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering, Electrical system, Engine, Dec 5, 2014
MY 2011 CHEVY EQUINOX STARTED HAVING TROUBLE WHEN STARTING THE ENGINE. I WOULD START THE CAR AND ALL MY EMERGENCY LIGHTS WOULD START FLASHING. EMERGENCY BLINKERS, AIRBAG SERVICE LIGHT, STABILITY TRACK AND CHECK ENGINE LIGHT. I WOULD START TO DRIVE AND THE CAR WOULD JUST STALL OUT. IF I AM DRIVING BELOW 10 MILES AN HOUR, THE CAR WILL TURN OFF. I WAS MAKING A LEFT TURN AND MY CAR STALLED OUT IN THE ONCOMING LANES ALMOST CAUSING AN ACCIDENT. I HAVE BEEN TRYING TO GET MY CAR SERVICED FOR A WHILE BUT ALL THE CHEVY DEALERSHIPS ARE BOOKED SOLID AROUND ME. READING THE OTHER REVIEWS IT LOOKS LIKE THIS IS A COMMON PROBLEM. I FEEL VERY UNSAFE DRIVING THIS VEHICLE AND FOR A CAR TO ONLY BE A COUPLE YEARS OLD, THIS SHOULD NOT BE HAPPENING. *TR
Electrical system, Dec 1, 2014, crash
ON OCTOBER 8,2014 [XXX] BEGAN TO DRIVE SUBJECT VEHICLE INTO OUR GARAGE SHE EXPERIENCED A SUDDEN SURGE AND THE VEHICLE ACCELERATED FORWARD VERY RAPIDLY. WITHIN A VERY SHORT TIME SHE HAD TRAVELED FORWARD APPROXIMATELY 18 FEET AND CRASHED INTO THE SHELF, IT WAS PUSHED INTO THE GARAGE WALL DAMAGING THE SHELF NUMEROUS ITEMS ON THE SHELF AND THE WALL BEHIND IT. BEHIND THE SHELF IS A WALL BETWEEN OUR GARAGE AND OUR KITCHEN. CABINETS AND A COUNTER TOP , INCLUDING A BACK SPLASH IN OUR KITCHEN. UPDATED 12/01/14*LJ UPDATED 02/10/15 *BF UPDATED 5/1/15 *JS UPDATED 9/7/2017*CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Electronic stability control (ESC), Engine, Sep 15, 2014
SEPT.09,2014 WHILE DRIVING WITH MY 11 YEAR GRANDSON THE ENGINE TURNED OFF! WE FEAR FOR OUR LIVES. *TR
Electrical system, Engine, Jun 28, 2014
COLUMBIA, SC-AT LEAST TWICE A MONTH MY IGNITION SWITCH WILL NOT TURN TO THE OFF POSITION SO THAT THE KEY CAN BE REMOVED. I HAVE TO TURN IT BACK TO ON (IT'S NOT NECESSARY TO RESTART THE CAR) AND THEN BACK TO OFF IN ORDER TO REMOVE THE KEY. THIS BEGAN HAPPENING WITHIN A MONTH AFTER PURCHASING MY NEW 2011 EQUINOX. I TOOK IT TO THE DEALER APRIL 19, 2011, AND THEY COULD NOT FIND THE PROBLEM--"UNABLE TO DUPLICATE." THE PROBLEM CONTINUES, LAST OCCURRING 6/25/14. ALSO, DURING THAT SAME VISIT, I HAD REPORTED THAT THE A/C SMELLED LIKE MOLD WHEN I FIRST TURNED IT ON. 6/27/14, IT STILL SMELLS LIKE MOLD. AS WITH THE IGNITION, THE DEALER'S SERVICE DEPT. COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. THE LATEST ISSUE STARTED AROUND 21,000 MILES. THE ENGINE, WHICH HAD ALWAYS RUN ROUGH (I ATTRIBUTED THIS TO THE 4-CYLINDER ENGINE) BEGAN SHUTTING DOWN WHEN I SLOWED OR STOPPED FOR TRAFFIC LIGHTS. I CALLED MY DEALER AND WAS ASKED WHERE I PURCHASED MY GAS AND TOLD TO GET SOME INJECTOR CLEANER! I THEN GOOGLED MY PROBLEM AND LEARNED THAT MANY OTHERS WERE EXPERIENCING THE SAME SITUATION WITH THEIR 2011 EQUINOXES. I THEN CALLED ROADSIDE ASSISTANCE FOR A PICKUP AND RODE IN THE WRECKER TO THE DEALER, WHERE I WAS GREETED WITH DISDAIN. I TOLD THE SERVICE ADVISOR TO GOOGLE "EQUINOX RECALL" AND READ THE POSTS, AND HE SAID THERE WAS NO RECALL (NOT YET, ANYWAY!) I TOLD HIM I KNEW THAT, BUT HE SHOULD LOOK AT THE MANY COMPLAINTS SIMILAR TO MINE. THE NEXT MORNING HE CALLED TO SAY THAT THEY HAD FOUND A PROBLEM, THE SOLENOID VALVE. HE WAS A LOT FRIENDLIER WHEN I PICKED UP MY VEHICLE, HIS MAIN CONCERN BEING THAT I GAVE THE SERVICE DEPT. A GOOD REVIEW! NO APOLOGY FOR TREATING ME LIKE I WAS CRAZY. I PREDICT THAT THE IGNITION AND ENGINE PROBLEMS WITH THE EQUINOX WILL BE GM'S NEXT RECALLS. MAYBE THEY NEED TO ADVISE THEIR SERVICE ADVISORS TO READ THE ONLINE POSTS REGARDING THEIR VEHICLES! *TR
Electrical system, Service brakes, May 18, 2014, crash
I WAS DOUBLE PARKED, WITH THE GEAR IN THE PARKING POSITION, TALKING TO MY COUSIN ON A FRIDAY NIGHT. WE TALKED FOR ABOUT ONE MINUTE. I WAS TRYING TO UNLOAD MY CAR TO TAKE SOME GROCERIES IN THE HOUSE. MY TRUNK WOULD NOT OPEN. I TRIED TO UNLOCK THE DOORS FROM THE INSIDE (DRIVERS SIDE) TWICE BUT THE TRUNK STILL WOULD NOT OPEN. THEN I WENT AROUND THE PASSENGERS SIDE WITH INTENTIONS ON TURNING THE CAR ON & TRYING TO UNLOCK THE DOORS THAT WAY, BUT AS SOON AS I OPENED THE DOOR, THE CAR BEGAN TO ROLL BACKWARDS WITH MY 12 MONTH OLD SON IN IT. THE CAR WAS IN PARK. I TRIED TO SWITCH GEARS (WHILE STILL ON THE PASSENGERS SIDE) BUT THE GEAR WAS STUCK. (ALL OF THIS WHILE RUNNING WITH THE CAR) MY COUSIN & I WERE HOLDING ON TO THE CAR AS BEST AS WE COULD TO TRY TO SLOW IT DOWN TO AVOID THE BABY BEING INJURED OR ROLLED COMPLETELY AWAY FROM US. THEN I THOUGHT TO JUST TRY TO GET THE BABY OUT WHILE SHE HELD ON TO THE CAR TO SLOW DOWN THE SPEED. AS I WAS TRYING TO UNSTRAP THE BABY'S SEATBELT, MY CAR SWIPED ANOTHER CAR, TEARING OFF THE MIRROR & CREATING SWIPE MARKS, CONTINUED TO ROLL BACKWARDS, THEN I MANAGED TO FREE MY BABY. AS SOON AS I GOT HIM OUT, THE CAR HIT A POLE, WHICH SLOWED DOWN THE SPEED, THEN A TRUCK WHICH STOPPED IT. I SUFFER MULTIPLE BRUISES TO MY RIGHT LEG AND WE BOTH SUFFER MUSCLE PAIN THROUGHOUT OUR BODIES. *JS
Electrical system, Engine, May 12, 2014
2011 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDENLY STOPPED DEAD WHILE DRIVING AND WOULD NOT RESTART. *SMD THE CONSUMER STATED IT TOOK HIM 20 MINUTES, TO GET THE VEHICLE STARTED AGAIN.*JB
Electrical system, Engine, Apr 2, 2014
ON NUMEROUS OCCASIONS THIS WINTER, THE VEHICLE DISPLAYED THE MESSAGE "ENGINE POWERING DOWN" & "SERVICE STABILITRAK" WHILE I WAS DRIVING 65 MPH AT NIGHT ON A VERY BUSY HIGHWAY DURING RUSH HOUR COMMUTES. WHEN THIS HAPPENS, ENGINE SLOWS AND THE VEHICLE COMES TO A CRAWL WITHIN MINUTES - BARELY ENOUGH TIME TO FIND A PLACE TO PULL OFF THE HIGHWAY. WHEN I SHUT OFF THE ENGINE, ALL ELECTRICAL CEASED, AND EMERGENCY FLASHERS WOULD NOT WORK. ALLOWING THE VEHICLE A 5 MINUTE BREAK THEN RESTARTING (RESETTING THE COMPUTER) FIXES THE PROBLEM. I RESEARCHED THIS ON THE INTERNET, AND THERE ARE MANY EQUINOX OWNERS COMPLAINING ABOUT THIS VERY THING. *TR
Electrical system, Apr 1, 2014
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VOLUME ON THE RADIO DECREASED INDEPENDENTLY AND THEN THE RADIO VOLUME INCREASED TO THE MAXIMUM LIMIT. THE INTERIOR LIGHTS FLICKERED ON AND OFF AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Electrical system, Mar 20, 2014
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AFTER TWO HOURS. THE FAILURE RECURRED TWELVE TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER FOR EACH OCCURRENCE. THE REPAIRS THAT WERE PERFORMED ON THE VEHICLE WERE UNKNOWN BUT THE FAILURE PERSISTED AFTER EACH REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
Fuel system, Gasoline, Electrical system, Engine, Nov 16, 2013
CHECK ENGINE LIGHT CAME ON, HAD AUTOZONE RUN ON COMPUTER, CAME BACK CODE P0011, FOUND RECALL ON CODE IN 2011(11195A), CAR IS DOING SAME THING AS RECALL STATED, I CALLED GM AND THEY SAID IT WAS NOT PART OF RECALL, I EXPLAINED PROBLEM AND THEY WOULD NOT TELL IF PART WAS UNDER WARRANTY, ALL THEY SAID WAS TAKE TO DEALER. GM TOLD ME SO ES VINS WERE RECALLED, BUT NOT ALL, COULDN'T TELL ME WHY THIS ONE WAS NOT RECALLED EVEN THOUGH IT IS DOING SAME THING. *TR
Electrical system, Aug 20, 2013
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE AIR CONDITIONER MALFUNCTIONED. THE CONTACT MENTIONED THAT WHENEVER SHE ATTEMPTED TO ACTIVATE THE A/C, IT WOULD BLOW HOT AIR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CONDENSER, EXPANSION VALVE AND THE COMPRESSOR WERE DEFECTIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
Electrical system, Feb 5, 2013
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS FAILED AND POWERED BACK ON INDEPENDENTLY WITHOUT WARNING. ADDITIONALLY, THE WINDSHIELD WIPERS AND THE ANTI-THEFT DEVICE INDEPENDENTLY POWERED ON WITHOUT WARNING. THE SERVICE TIRE PRESSURE MONITOR WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 48,000.
Electrical system, Aug 20, 2012
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE MEMORY SEAT POSITIONS WERE PRESET AND RECOGNIZED HOW TO SET THE SEATS BY THE ELECTRONIC MEMORY KEY FOB WHEN INSERTED INTO THE IGNITION. THE CONTACT STATED THAT WHEN SHE INSERTED HER KEY INTO THE IGNITION, THE MEMORY SEAT WAS SET BASED ON THE OTHER DRIVER'S SAVED SEAT SETTINGS, AND NOT HERS. WHEN THE OTHER DRIVER ENTERED HIS KEY INTO THE IGNITION, THE MEMORY SEAT WOULD MOVE FORWARD TO THE CONTACT'S SAVED SEAT POSITION AND NOT HIS OWN PRE-SETTING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 10/3/12 *CN UPDATED 10/09/12
Electrical system, Equipment, Jun 14, 2012
THE AIR CONDITIONER STOPPED WORKING COMPLETELY, CHEVROLET IS TRYING TO CHARGE US 100-200$ BUT WE HAVE AN EXTENDED WARRANTY WITH THE VEHICLE, NOT SURE IF WHAT THEY ARE DOING IS LEGAL, CAN THEY REALLY CHARGE TO REPAIR SOMETHING THAT IS STILL UNDER WARRANTY? I THINK THE AIR CONDITIONER MALFUNCTION IS A SYMPTOM OF A MUCH GREATER PROBLEM, I.E. ELECTRICAL PROBLEMS WITH THE ENGINE OR COMPUTERS ONBOARD THE CAR. ONSTAR SAYS SEVERAL THINGS HAVE BEEN RECALLED ON THE CAR, BUT THE GOVERNMENT RECALL SITE HAS NONE OF THOSE ITEMS LISTED. *JB
Engine and engine cooling, Electrical system, Vehicle speed control, Dec 7, 2011
VECHILE WILL SHAKE BACK AND FORTH EVERYTIME IM ABOUT TO COME TO A STOP IT WILL NOT ALLOW ME TO PRESS GAS. CAR ODOMETER GOES TO 0 AND I HAVE NO POWER TO THE VECHILE, THE VECHILE JUST DIES IN THE MIDDLE OF TRAFFIC HAS BEEN TO THE DEALERSHIP TWICE ALREADY OVER ISSUE THIS WILL BE THE THIRD TIME. *TR
Power train, Electrical system, Nov 21, 2011
OWNED FOR 6 DAYS AND THE BATTERY WAS DEAD HESITATION, STALLING, HARD SHIFT, RPM'S BOUNCE ALL OVER AND IT AUTO SHIFTS ALL OVER THE PLACE, TERRIBLE GAS MILEAGE, SMELLS LIKE IT RUNS RICH WHEN STARTED, DOWN SHIFTS GOING THRU THE MIDDLE OF TOWN AT 20 MPH AND THROWS ME FORWARD, SOME SHIFTING HESITATES LIKE IT STICKS IN NEUTRAL TEMPORARILY, HAS BEEN IN THE DEALERSHIP CONSTANTLY. GM HAS NOT DONE ANYTHING, I AM ALWAYS TOLD THAT IT IS A PART OR THAT IT IS UPDATES THAT COME FROM GM. PURCHASED MARCH 25, 2011 AND NOT ONE WK WITHOUT PROBLEMS. DEALER DOES NOT PROVIDE PAPERWORK FOR MOST VISITS. *TR
Electrical system, Equipment, Nov 6, 2011, crash
IN SEPTEMBER 2011, SIX WEEKS AFTER PURCHASING MY 2011 CHEVY EQUINOX, I WAS REAR-ENDED BY A HEAVY-DUTY PICKUP TRUCK. I WAS SO RATTLED BY THE COLLISION THAT I FORGOT THAT I HAD ONSTAR. THE OTHER DRIVER USED HIS CELL PHONE TO CALL THE POLICE. I RECEIVED MINOR INJURIES DURING THE ACCIDENT. A FEW DAYS LATER I TOLD MY HUSBAND THAT I THOUGHT IT WAS STRANGE THAT ONSTAR DID NOT CONTACT ME RIGHT AFTER THE COLLISION. HE CALLED ONSTAR AND TOLD THEM WHAT HAPPENED. THE REPRESENTATIVE TOLD MY HUSBAND THAT THE REAR SENSORS SHOULD HAVE SIGNALED A COLLISION, BUT, BECAUSE THE SENSORS DID NOT ACTIVATE, ONSTAR WOULD REPORT THE PROBLEM TO GM. THE REP ALSO TOLD MY HUSBAND THAT THIS IS AN ONGOING PROBLEM AND GM MANAGEMENT IS AWARE OF THE PROBLEM. THE REP OFFERED TO EXTEND OUR ONSTAR TRIAL PERIOD FOR ANOTHER 6 MONTHS. IF GM IS AWARE OF THE REAR SENSOR MALFUNCTION, WHY AREN'T THEY CORRECTING THE PROBLEM? INSTEAD THEY ARE PLACATING CUSTOMERS WITH AN EXTENSION OF ONSTAR SERVICE. WHAT HAPPENS IF A MORE SERIOUS REAR-END CRASH OCCURS, THE DRIVER IS UNCONSCIOUS, AND CAN'T CALL FOR HELP? I WOULD LIKE THIS PROBLEM OF THE MALFUNCTIONING REAR SENSORS TO BE INVESTIGATED. *TR
Steering, Electrical system, Nov 3, 2011
MY 2011 EQUINOX HAS JUST NOW STARTED SHOWING SOME "STICKING" IN THE STEERING MECHANISM WHEN MAKING SLIGHT STEERING CORRECTIONS WHILE TRAVELING AT HIGHWAY SPEEDS (60-70MPH). IT REQUIRED ME TO PULL THE STEERING WHEEL THE CAUSING OVER STEER. I WAS LUCKY THERE WAS NO CAR IN THE NEXT LANE. THE CONDITION IS MORE NOTICEABLE WHEN STARTING TO TURN LEFT. IT IS BARELY NOTICEABLE AT LOWER SPEEDS BUT CAN BE DETECTED. THE EQUINOX WAS PUT INTO SERVICE IN MARCH 2011. THIS BEING AN ALL ELECTRIC POWER STEERING THE PROBLEM COULD IN THE RACK, ECM PROGRAMMING OR THE DRIVE MOTOR. TOOK THE CAR TO DEALER ON 10/31/11 THEY FOUND NOTHING! VIEW DETAILS. *TR
Engine and engine cooling, Fuel system, Gasoline, Electrical system, Oct 18, 2011
I WAS DRIVING MY EQUINOX OUT OF A PARKING LOT AND IT STALLED, I RESTARTED IT, DROVE IT UP THE ROAD AND WAS GOING ABOUT 30 MPH AND IT STALLED AGAIN, I TURNED AROUND BACK TO THE PARKING LOT AND IT HAPPENED 2 MORE TIMES. I HAVE ALSO BE GETTING VERY POOR GAS MILEAGE (15-18MPH). THE CAR WAS TOWED TO THE DEALER AND THEY SAID THEY RESET THE ELECTRICAL CONTROL MODULE BECAUSE IT HAD ERRORS ON IT. THIS HAS THUS FAR RESOLVED THE CAR FROM STALLING BUT HAS NOT IMPROVED THE GAS MILEAGE. *TR
Electrical system, Aug 5, 2011
I DRIVE A 2011 CHEVOLET EQUINOX AND ON 3 SEPARATE OCCASIONS, IT HAS SHUT OFF AND WOULD NOT ACCELLERATE RIGHT AFTER CRANKING THE CAR UP AND PUTTING IT IN GEAR. NO ACCIDENTS HAVE OCCURED BUT THIS HAS HAPPENED OVER A DOZEN TIMES AND I HAVE SENT IT BACK AND FORTH TO THE DEALERSHIP FOR REPAIRS. THE DEALERSHIP SAYS IT IS FIXED BUT IT CONTINUES TO OCCUR. *TT
Engine and engine cooling, Electrical system, Jul 18, 2011
TWO WEEKS AFTER PURCHASING OUR 2011 CHEVROLET EQUINOX, THE ENGINE LIGHT CAME ON AND THE CAR LOST A LOT OF POWER. WE TOOK IT TO THE SHOP AND THEY CLAIMED THERE WAS A RECALL ON THE COMPUTER SYSTEM THAT CONTROLLED THE STEERING. THEN, TWO WEEKS LATER, THE ENGINE MADE A LOUD, STRANGE, NOISE WHEN IT STARTED. IT DROVE A BIT, THEN COMPLETELY DIED IN THE MIDDLE OF THE STREET. IT WAS RESTARTED, THEN IT DIED AND HAD TO BE TOWED AWAY. DEALER SAID IT IS A FAULTY CAM SHAFT. THIS CAR HAS 900 MILES AND IT NOW 30 DAYS OLD. *KB
Electrical system, Feb 24, 2011
2011 CHEVY EQUINOX BATTERY FULLY DISCHARGED. CAR HAS 1300 MILES ON IT. CAR WAS IN GARAGE FOR TWO DAYS BEFORE STARTING. DEALERSHIP RECHARGED BATTERY AND DOESN'T SEEM TO WANT TO INVESTIGATE THIS FURTHER, SALES PERSON DOES NOT RETURN CALLS. GM ONLINE CUSTOMER SERVICE ONLY SENT AUTO REPLY WITHOUT ADDRESSING THE PROBLEM AND ON THE REPLY NAMED ME AS "FRANK", NOT MY NAME AT ALL. IT TOOK THREE TRIES TO JUMP START THE CAR. *TR
Electrical system, Feb 22, 2011
I PURCHASED A 2011 CHEV. EQUINOX ON 1/14/2011 AND THE BATTERY KEEPS GOING DEAD ON ME WHILE IT SITS IN MY GARAGE. THIS HAS HAPPENED TWICE NOW. IT HAS 623 MILES ON IT. I DON'T DRIVE IT EVERY DAY BUT IT SEEMS TO HAPPEN WHEN I OPEN THE BACK HATCH AND CLOSE IT. I MAKE SURE IT IS SHUT TIGHT AND ALSO THAT NO LIGHTS ARE LEFT ON. I REPORTED IT TO THE DEALER I PURCHASED IT FROM AND HE SAID TO TAKE IT TO A CHEV. DEALER AND HAVE THEM CHECK THE BATTERY AND ALSO RUN A PERASTATIC DRAW TEST ON IT. THE ONE DEALER I CALLED DID NOT SEEM INTERESTED IN DOING THIS AS HE STATED HE HAD NO OPENINGS EXCEPT THE FOLLOWING WEEK. WHEN I PLANNED ON TAKING IT IN THE BATTERY WAS AGAIN DEAD AND I AM NOW CHARGING IT UP AGAIN. I REALLY WANT TO FIND OUT WHAT IS HAPPENING TO IT. I HAVE A 2006 SILVERADO AND HAVE HAD NO PROBLEMS WITH IT. I ALSO HAD A 2004 BUICK LESABRE THAT GAVE ME THE SAME PROBLEM AS MY EQUINOX. IF THEY WERE NOT DRIVEN EVERY DAY OR SO THE BATTERIES WENT DEAD. NO DEALER COULD FIND THE PROBLEM WITH MY BUICK SO I GOT RID OF IT. ALSO THE EQUINOX SEEMS TO HESITATE BEFORE IT SHIFTS INTO ANOTHER GEAR. *TR