2011 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 782 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Equinox model years with reports.
Of the 2011 reports, 30 involved a crash and 3 involved a fire. 41 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Seat belts, front, buckle assemblyDec 15, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V623000 on NHTSA.gov
Representative owner complaints: engine
419 reports, newest first. Show all
Other or unspecified, Engine, Fuel/propulsion system, Jun 15, 2018
RATTLES WHEN STARTING THE VEHICLE. SMELLS OF GASOLINE FROM VEHICLE WHEN RUNNING. THIS BEGAN IN DECEMBER 2017 AND CONTINUES TO THIS DAY
Engine, Jun 12, 2018
EXCESSIVE OIL CONSUMPTION- MY 2011 EQUINOX HAS EXCESSIVE OIL CONSUMPTION (AND IT LOOKS LIKE MAJORITY OF THEM DO!) CHEVY ISSUED A STATEMENT ABOUT THIS BUT IT IS NO LONGER FIXABLE AND, UNFORTUNATELY, THESE VEHICLES ARE STILL ON THE ROAD. I BOUGHT ONE THAT IS NOW DEAD BECAUSE OF THIS ISSUE. IT STARTED TO SHAKE AS I GOT TO A STOP SIGN AND WHEN I WENT TO THE SHOP, THE SAME DAY, IT WAS COMPLETELY OUT OF OIL. I KEEP REGULAR OIL CHANGES ON MY VEHICLE AND MY DAD OWNS A BODY SHOP SO IT WAS WELL TAKEN CARE OF. THERE WAS NO REASON FOR THE OIL TO BE GONE EXCEPT FOR A FLAW IN THE VEHICLE. I'M EXTREMELY UPSET THAT THIS WASN'T A FULL RECALL FROM CHEVY, THAT WAS THE RIGHT THING TO DO. INSTEAD I'M OUT A VEHICLE BECAUSE I CAN NO LONGER SUBMIT PAPERWORK TO GET THE FIX REIMBURSED AND THE DEALERSHIP WOULD NEED TO REBUILD OR REPLACE THE ENTIRE MOTOR TO GET IT WORKING AGAIN.
Engine, Jun 10, 2018
THE VEHICLE WAS PARKED AND I WENT TO START IT AND IT WOULDN'T START, SO I GOT IT TOWED TO THE GARAGE. THEY FOUND A LOT OF NOISE COMING FROM THE ENGINE SO THEY CHECKED THE COMPRESSION AND FOUND 0 PSI ON ALL CYLINDERS. THEY FOUND THE VALVES BENT AND TOP OF PISTONS SMASHED. EXCESSIVE ENGINE OIL CONSUMPTION DUE TO PISTON RING WEAR CAUSED THE ENGINE TO FAIL. THE CONSUMER STATED THE MANUFACTURER WOULD NOT PROVIDE A REIMBURSEMENT FOR THE VEHICLE'S REPAIR COSTS. *JS
Engine, Jun 6, 2018
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE IDLING AT A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE CONTACT PURCHASED AND REPLACED THE PART. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED SERVICE REQUEST NUMBER: 8-4214923931. THE MANUFACTURER REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 94,722. THE VIN WAS NOT AVAILABLE.
Power train, Engine, May 17, 2018
CAR STALLED OUT WHILE STOPPED AT A STOP LIGHT. WAS ABLE TO RESTART AND DRIVE HOME. WAS SCHEDULED FOR AN OIL CHANGE THE NEXT DAY, WENT TO DRIVE THE CAR AND MADE IT THREE HOUSES DOWN BEFORE IT STALLED OUT WHILE DRIVING. ENGINE LIGHT CAME ON AND WOULD NOT START BACK UP. HAD IT TOWED TO A REPAIR SHOP AND THEY SAID IT JUMPED TIME, AND THE TIMING CHAIN BROKE AND MADE A MESS OF THE ENGINE. ENGINE NEEDS TO BE REPLACED. FAILED AT 73K MILES. BOUGHT THE CAR CERTIFIED USED AT 36K TWO YEARS AGO AND HAVE HAD IT SERVICED REGULARLY. DON'T HAVE MONEY FOR REPAIRS AND CHEVY DEALER WON'T FIX....
Engine, May 12, 2018
THE CAM SHAFT POSITION SENSOR IS DEFECTIVE.THE VEHICLE SHUTS DOWN WHEN IDLE IS LOW.
Engine, Apr 27, 2018
I CALLED IN THIS COMPLAINT. RECEIVED A NUMBER ODI11090436. ON 2/01/2018 AFTER DARK I WAS ON A 4-LANE GOING 60-65 MPH., MY CAR'S ACCELERATION SUDDENLY WENT DOWN AND THE ENGINE STARTED CHUGGING. I BRAKED, DROVE TO THE SIDE OF THE ROAD AND PARKED. NO CHUGGING WHILE IN PARK. HAD TO BE TOWED TO A CHEVY DEALERSHIP IN CEDAR FALLS, IA. THEY HAD TO REPLACE THE THROTTLE BODY ASSEMBLY. WHEN ASKED HOW OFTEN THIS PARTICULAR SHOP SEES THIS SPECIFIC BREAK-DOWN, THE SERVICE MANAGER SAID A COUPLE TIMES A MONTH. IT SEEMS TO ME THAT IF THEY ARE SEEING THIS MANY, THAT OTHER DEALERSHIPS WOULD BE SEEING THIS PATTERN REPEATED AS WELL. MY QUESTION IS WHY HASN'T THIS ISSUE BEEN FLAGGED TO GENERAL MOTORS? I WAS LUCKY THAT THERE WAS NO ONE CLOSE BEHIND ME ON THE HIGHWAY. IT WAS A SUDDEN EVENT, THE CHECK ENGINE LIGHT AND A COUPLE OF OTHER LIGHTS CAME ON, IT STARTLED ME AND IT TOOK A SECOND OR TWO TO BEGIN BRAKING. THIS WAS A COSTLY FIX AND NOT ONE I WOULD EXPECT TO HAVE TO REPAIR WITH 114,744 MILES ON THE VEHICLE.
Engine, Apr 27, 2018
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE VEHICLE HESITATED AND STALLED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO COMMUNITY CHEVROLET BUICK (4521 UNIVERSITY AVE, CEDAR FALLS, IA 50613, (319) 277-5010) WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE FAILED AND THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 84120242638. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 114,744. *TT
Vehicle speed control, Other or unspecified, Engine, Apr 9, 2018
TIMING BELT FAILED WITHIN TWO YEARS OF THE FIRST TIME BEING FIXED. FIRST TIME WAS WHEN VEHICLE WAS PURCHASED USED AT APPROX 123K, SECOND TIME IT HAS FAILED IS APPROX 179K. THERE IS AN ONGOING OIL CONSUMPTION ISSUE WITH THE VEHICLE. I HAVE HEARD THAT THERE IS A RECALL ON THE OIL ISSUE THAT WAS NOT PUBLICALLY ANNOUNCED AND I WOULD LIKE TO FIND OUT WHY IT WASNT IF IN FACT THIS IS AN ISSUE. TIMING BELT SHOULD NOT FAIL TWICE . TOOK VEHICLE IN TO SHOP AFTER VEHICLE BEGAN SHAKING VIOLENTLY AND JUMPING WHILE STOPPED AT A LIGHT, IN DRIVE WITH THE BREAKS ON. WHEN I WENT TO DRIVE, VECHICLE WOULD DRIVE BUT HAD SEVERE LOSS IN POER AND WAS VIBRATING THE WHOLE TIME. UPON TAKING TO THE SHOP AND HAVING AN ENGINE DIAGNOSTIC TEST DONE, IT WAS CONFIRMED THAT THE TIMING CHAIN WAS INDEED STRETCHED OUT AND WOULD NEED TO BE REPAIRED AT A COST OF $2500. THIS REPAIR HAD BEEN MADE TWO YEARS PRIOR AS WELL , HAVING HAD TO REPLACE THE CHAINS AND SUCH DUE TO THIS RECURRING AND ONGOIGN OIL ISSUE
Vehicle speed control, Engine, Apr 5, 2018
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (DAVE WHITE CHEVROLET, 5880 MONROE ST, SYLVANIA, OH 43560) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Engine, Apr 4, 2018
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH, THE VEHICLE MADE ABNORMALLY LOUD WINDING AND KNOCKING NOISES. THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE CONTACT STATED THAT THE OIL DISPENSER WAS EMPTY AND MORE OIL WAS ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE TIMING CHAIN/BELT NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 107,000. THE VIN WAS NOT PROVIDED.
Power train, Engine, Visibility/wiper, Mar 22, 2018
WIPER BLADE MOTOR STOPPED WORKING IN A HEAVY DOWNPOUR. I WAS ON A ROAD I KNOW SO WAS ABLE TO PULL OFF SAFELY. IF I DIDN'T KNOW THIS ROAD I AM POSITIVE I WOULD HAVE HAD AN ACCIDENT. THE MANIFOLD WAS CHANGED IN 2013. TODAY IS MARCH 22, 2018. LAST WEEK I HAD THE MANIFOLD CHANGED AGAIN. CRACKED AGAIN. THERE WERE FUMES COMING INTO THE PASSENGER AREA. THE CAR IS IN THE REPAIR GARAGE AGAIN BECAUSE THE FUMES ARE EVEN WORSE. THE CAR HAS ALWAYS HAD A LOUD TICKING SOUND. IT USES A LOT OF OIL. I COMPLAINED TO THE DEALER BEFORE THE WARRANTY RAN OUT. THEY DID AN OIL CONSUMPTION TEST AND SAID THE OIL USE WAS WITHIN NORMAL RANGE. HOW CAN THIS BE NORMAL RANGE WHEN I PUT A COUPLE QUARTS OF OIL EVERY 200 MILES. THIS CAR IS JUNK.
Engine, Mar 13, 2018
2011 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO OIL CONSUMPTION ISSUE. *LD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED, BUT DECLINED ASSISTANCE DUE TO THE VEHICLE HAVING MULTIPLE OWNERS. *JS
Vehicle speed control, Engine, Mar 9, 2018
THE 2011 CHEVROLET EQUINOX I OWN STARTED TO IDLE REALLY HIGH THEN REALLY LOW AND MADE THE CAR SPEED UP AND THEN THE IDLE SPEED WOULD DROP TO A POINT WHERE THE ENGINE WOULD DIE. YOU WOULD HAVE NO PEDAL CONTROL AT ALL JUST ROLLING ALONG ON A CITY STREET. IT HAPPENED OUT OF THE BLUE AND WAS VERY SCARY IN BUSY TRAFFIC. I BROUGHT THE CAR TO THE CHEVROLET DEALERSHIP AND WAS INFORMED THAT THEY HAD SPECIAL COVERAGES ON THE VEHICLE THAT I WAS NEVER NOTIFIED ABOUT.(EVEN THOUGH I OWNED THE CAR AT THE TIME THE SPECIAL COVERAGES WERE RELEASED). THE DEALERSHIP TOLD ME THAT CHEVROLET WAS WELL AWARE THAT THIS CAR HAS A PROBLEM WITH EXCESSIVE OIL CONSUMPTION. (I ALREADY NEW THAT WITH OIL CHANGES AND HAVING TO ADD A QUART OF OIL EVERY 1000 MILES). THE DEALERSHIP ALSO INFORMED ME THAT CHEVROLET, NEW THAT THE TIMING CHAIN ON THIS VEHICLE WOULD BREAK AND BE VERY DANGEROUS TO THE ENGINE. THE DEALERSHIP SAID THEY WOULD ALSO FIX THAT ON SPECIAL COVERAGES. I TOLD THEM TO GO AHEAD AND FIX THESE TWO ISSUES. THEY TOOK THE ENGINE APART, AND INFORMED ME THAT BECAUSE OF THESE 2 ISSUES THAT GM AND CHEVROLET WERE WELL AWARE OF, IT HAD SCORING IN MY CYLINDERS. THE VEHICLE WAS EXTREMELY DANGEROUS TO BE DRIVING BECAUSE IT WOULD IDLE OUT OF CONTROL AND SHUT ITSELF OFF OUT OF NOWHERE. THE DEALERSHIP WAS CONFIDENT THAT THE SCORING ON THE CYLINDERS WAS A DIRECT RESULT OF THE TWO ISSUES THAT WERE COVERED UNDER THE SPECIAL COVERAGES. I WAS NEVER NOTIFIED OF ANY OF THESE SPECIAL COVERAGES FROM GM OR CHEVROLET. CHEVROLET CUSTOMER SERVICE TOLD ME THEY HAD MY ADDRESS CORRECT BUT COULD NOT CONFIRM THAT THE NOTICES WERE SENT TO ME FOR THE SPECIAL COVERAGES. MY FAMILY AND I WERE IN DANGER DRIVING THIS VEHICLE, AND CHEVROLET NEW ALL ABOUT THE DANGERS IN DRIVING THIS VEHICLE. I NOW HAVE A CAR SITTING AT THE DEALERSHIP WITH A BLOWN ENGINE AND CHEVROLET WON'T DO ANYTHING FOR ME. THERE SHOULD HAVE BEEN RECALLS.
Power train, Engine, Mar 7, 2018
OIL CONSUMPTION, ROUGH IDLE, BAD TICKING ENGINE SOUNDS LIKE A DIESEL TRUCK, STALLED.
Engine, Feb 22, 2018
PCV ORIFICE FROZEN WITH ICE, CAUSED CRANKCASE OVERPRESSURIZATION AND BLEW OUT REAR CRANKSHAFT SEAL, LOST ALL ENGINE OIL. VEHICLE WAS ON HIGHWAY AT 65 MPH.
Engine, Feb 17, 2018
I JUST HAD TO REPLACE THE EXHAUST MANIFOLD FOR THE SECOND TIME IN 2 YEARS ON MY 2011 CHEVY EQUINOX DUE TO VERY LARGE CRACKS. THE CAR HAS AROUND 90,000 MILES ON IT AND I REALOZE IT'S 7 YEARS OLD, BUT I TALE PRETTY GOOD CARE OF IT AND GET REGULAR MAINTENCE USUALLY AT AN ACTUAL CHEVY DEALERSHIP. THE FIRST TIME I EXPRESSED MY SUPRISE TO THE MECHANIC WHEN HE YOLD ME THERE WAS A VERY LARGE CRACK IN THE EXHAUST MANIFOLD. HIS RESPONSE WAS THAT CHEVY EQUINOXES ARE WIDELY KNOWN TO GO THROUGH MANIFOLDS QUICKLY AND FREQUENTLY, AGAIN THIS WAS AT AN ACTUAL CHEVY SERVICE STATION AT A CHEVY DEALERSHIP. THE SECOND TIME LESS THAN 2 YEARS LATER WHEN THE CHECK ENGINE LIGHT CAME ON AGAIN I TOOK MY VEHICLE TO TH AAA CERTIFIED CARE CARE CENTER AND AGAIN SAME THING, MANIFOLD LARGE CRACK MUST BE REPLACED AND AAA TECH TOLD ME SAME STORY, CHEVY EQUINOX MANIFOLD ARE WIDELY KNOWN NOT TO LAST. ONLY THIS TIME IN ADDITION TO THE MANIFOLD, THE CRACKED MANIFOLD HAD SOMEHOW CAUSED DAMAGE TO THE CATALYTIC CONVERTER WHICH IS NOW BROKEN AND MUST BE REPLACED. SO MY QUESTION IS, IF THESE ARE WIDELY KNOWN DEFECTS AMONG 2010-2011 CHEVY EQUINOXES, WHY HASNT CHEVY ISSUED RECALLS FOR MANIFOLDS AND CARALYTIC CONVERTERS?
Other or unspecified, Electronic stability control (ESC), Engine, Feb 15, 2018
EVER SINCE I HAVE BOUGHT THIS VEHICLE IT IS A LEMON. I HAVE ALL THE RECEIPTS AS WELL AS RESEARCH THAT GM NEEDS TO RECALL THIS VEHICLE DUE TO SAFETY ISSUES AND EVERYONE HAS THE SAME PROBLEM AS MYSELF. FROM THE OIL CONSUMPTION AND STILL HAVING PROBLEMS AND EVEN SMELLS LIKE BURNING CAUSING ODOR WHICH IS VERY STRONG, STALLING ISSUES WHERE MY CAR HAS EVEN STOPPED IN THE MIDDLE OF THE HIGHWAY AFTER A NEW ENGINE WAS PUT IN, THE ENGINE TICKING STILL DOES AND STALLING EVEN WITH NEW ENGINE PUT IN HAVE VIDEO OF THE SOUNDS IT MAKES THAT THEY CAN'T SEEM TO FIGURE OUT WHAT'S GOING ON AFTER ALL THIS TIME AND THE CLATTERING NOISE WHEN THE CAR IS STARTED. I HAVE CONTACTED GM NUMEROUS TIMES BECAUSE I DO NOT FEEL SAFE WITH ME NOR MY CHILDREN IN THIS CAR. WITH ALL THE COMPLAINTS ONLINE AND THEY STILL WON'T RECALL THE VEHICLE AND BE CONCERNED FOR THE SAFETY OF THE CUSTOMER. I HAVE ALL MY RECEIPTS AS WELL AS ALL THE RESEARCH I HAVE DONE AND EVEN THE DEALER KEEPS GIVING ME THE RUN AROUND WITH EVERYTHING WRONG WITH IT AND SAYS IT'S SOMETHING DIFFERENT ALL THE TIME JUST TO TRY AND GET MORE MONEY AND STILL HAVING TO TAKE IT IN THE SHOP BUT THIS TIME WAS TOLD OH IT'S NOT SAFE TO DRIVE BUT YET TRIED TO SAY IT WAS THE TIRES THIS TIME WHICH IT WASN'T BECAUSE THERE IS BRAND NEW TIRES ON IT. SO I HATE DRIVING THIS CAR EVEN TO WORK LET ALONE WITH MY CHILDREN BECAUSE I DON'T KNOW WHEN IT WILL STOP AGAIN AND CAUSE ME TO WRECK OR GET HIT OR EVEN THE FUMES CAUSING PROBLEMS WHICH THEY DON'T NEED TO INHALE. GM NEEDS TO RECALL THIS VEHICLE BECAUSE OF ALL THE ISSUES I HAVE HAD AND STILL CONTINUE TO HAVE AND PROVIDE ME WITH A SAFER VEHICLE. I HAVE ALREADY FILED WITH THE BBB AND WILL BE SPEAKING WITH STATE ATTORNEY GENERAL AS WELL. IF NEED PROOF OF RECEIPTS I CAN FAX THOSE.
Steering, Electronic stability control (ESC), Engine, Feb 10, 2018
I OWN A 2011 CHEVROLET EQUINOX LS AWD WITH ROUGHLY 86,000 MILES. WHILE DRIVING BACK AN APPOINTMENT THIS MORNING, THE VEHICLE BEGAN TO SPUTTER AND THE "ENGINE REDUCED POWER"/"SERVICE STABILITRAK SYSTEM" LIGHTS TURNED ON. I WAS ON THE INTERSTATE WITH MORNING TRAFFIC THAT WAS GOING 70MPH (THE SPEED LIMIT) AND HIGHER. THE VEHICLE'S RPM REDUCED SUDDENLY AND DRASTICALLY, AND I WAS ONLY ABLE TO SUSTAIN 40MPH. I WAS ALONE. I COASTED OFF THE HIGHWAY AS QUICKLY AS I COULD, STOPPED AT THE MULTI-LANE INTERSECTION, AND THE VEHICLE COMPLETELY SHUT OFF. I COULD NOT RESTART IT. IT WAS 9 DEGREES OUTSIDE WITH SNOW ON THE GROUND, AND THE HEAT STOPPED WORKING IN THE VEHICLE, TOO. THE POWER STEERING SHUT DOWN. I HAD TO WAIT OUTSIDE TO DIRECT TRAFFIC SO THAT I WOULD NOT GET HIT. IT WAS A FRIGHTENING EXPERIENCE. AFTER THE TOW TO THE DEALERSHIP, THE MECHANIC NOTIFIED ME THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED, QUOTING ME BETWEEN $2300 FOR A USED ENGINE AND $6500 FOR A NEW ONE. CORPORATE HAS ONLY OFFERED 10% COST SHARE FOR A NEW ENGINE. THIS IS UNACCEPTABLE AND A KNOWN ISSUE BASED ON CONSUMER COMPLAINTS I HAVE READ. THE COMPLAINTS ARE CONSISTENT AND POINT TO ENGINE FAILURE WITH TOTAL REPLACEMENT IN THE RANGE I WAS QUOTED. I DO NOT HAVE THE MONEY TO REPLACE THE ENGINE, AND IT IS A SHAME THAT A VEHICLE WITH SO FEW MILES AND YEARS NEEDS THIS TYPE OF REPAIR! FURTHERMORE, I COULD HAVE BEEN SEVERELY INJURED OR WORSE, AS HAS HAPPENED TO MANY OTHERS! THIS VEHICLE HAS HAD NO COLLISIONS, NO MAJOR DAMAGES, AND I HAVE KEPT UP WITH ALL RECOMMENDED MAINTENANCE. NOW I HAVE NO VEHICLE, NO POSSIBILITY TO RECOVER ITS VALUE, AND I AM DEVASTATED ABOUT THE FINANCIAL BLOW.
Power train, Engine, Feb 8, 2018
ENGINE FAILED DUE TO EXCESSIVE OIL CONSUMPTION. I WAS IN THE PROCESS OF WORKING THROUGH AN OIL CONSUMPTION TEST WITH THE DEALERSHIP BUT WAS UNABLE TO FINISH. MY CAR FAILED THANKFULLY WHILE IT WAS STATIONARY IN MY DRIVEWAY. IT IS MY UNDERSTANDING THAT THIS FAILURE COULD HAVE HAPPENED AT ANY TIME EVEN WITH MY KIDS IN THE CAR OR ON THE HIGHWAY. I'VE BEEN TOLD THAT DUE TO THE VEHICLE CONSUMING EXCESSIVE OIL BETWEEN REGULAR OIL CHANGES IT RESULTS IN ISSUES WITH THE TIMING CHAIN WHICH EVENTUALLY LEAD TO ENGINE ISSUES AND ULTIMATELY FAILURE. THERE IS CURRENTLY A TECHNICAL SERVICE BULLETIN RELEASED BY GM FOR THE KNOWN ISSUE BUT NO INFORMATION WAS EVEN SENT TO ME ABOUT THE ISSUE SO THAT I COULD BE MADE AWARE OF IT AND MONITOR THE PROBLEM.
Engine, Feb 5, 2018
"TAKATA RECALL" MY VEHICLE IS HAVE PROBLEM WITH OIL CONSUMPTION, EXHAUST FUMES COMING OUT OF THE HEATER AND A RATTLING NOISE. I TOOK IT INTO THE SHOP IN THE CAR MECHANIC INFORMED ME THAT THAT THE PROBLEM IS NOT WORTH FIXING BECAUSE THE YEAR MAKE AND MODEL KEEPS GIVING PROBLEMS. HE SAID HE WORKED ON THE SAME TYPE OF VEHICLE MULTIPLE TIMES IN EVERY 2011 CHEVY EQUINOX HAS HAD THE SAME PROBLEMS. HE SAID IT'S NOT WORTH PUTTING THE MONEY INTO AND THAT THAT YEAR WAS A FAULTY CAR AND TO FIND OUT IF THERE WAS A RECALL BECAUSE OF THE NEGATIVE REPORTS. I LOOKED ONLINE NO RECALL SO I'M WONDERING WHY MULTIPLE VEHICLES ARE HAVING THE SAME SITUATION. HE SAID HE SPOKE WITH MY CAR DEALERSHIP AND THEY SAID THAT THIS PROBLEM IS VERY COMMON. AND JUST TODAY MY VEHICLE ENGINE STARTED SMOKING. I'M WORKING ON GETTING A PROBLEM.
Engine, Feb 2, 2018
MY 2011 CHEVROLET EQUINOX HAS A REALLY BAD TICKING COMING FROM THE TIMING BELT AREA. THIS CAR HAS BEEN IDLING ROUGH AND ITS VERY LOUD DO TO THE TICKING COMING FROM SIDE OF ENGINE. IT SOUND LIKE A 30 YEAR OLD CAR AND ITS BEEN DOING IT SINCE 66,000 MILES
Power train, Electronic stability control (ESC), Engine, Jan 27, 2018
STABILITRAK LIGHT COMES ON THEN ENGINE POWER REDUCED AND VEHICLE DROPPED FROM 65 TO 25 MPH INSTANTLY DRIVING ON HIGHWAY
Engine, Jan 26, 2018
IN 2014 FAILED OIL CONSUMPTION TEST GOT WORK DONE ON ENGINE REPLACING PISTON AND ETC NOW I HAD (1/2018 ) VEHICLE SHUTTING OFF AT STOP SIGNS OR LIGHTS .TOOK VECHICLE TO PERSONAL MECHANIC IT WAS DOWN A QUART OR OIL BUT WASN'T DUE FOR ANOTHER OIL CHANGE TILL 109.000 MILES .CAR WAS AT 106,000 MILES AT THIS TIME. WAS TOLD THAT I NEEDED AN UPPER FUEL PUMP,CAM SHAFT , TIMING CHAIN SET.AND PLUGS MISFIRED. AFTER CALLING GMC I WAS TOLD THAT I HAD NO WARRANTIES LEFT. SO I CALLED THE CHEVY CERTIFIED DEALER WHO PERFORM THE ENGINE WORK IN 2014 . I WAS TOLD THAT THEIR WARRANTY ONLY LAST FOR A YEAR AND THAT I HAVE SPECIAL COVERAGE STILL LEFT THAT MAY APLLY BUT WOULD HAVE TO BE INSPECTED BY THEIR SPECIALIST AND $100 FEE.NOW MIND YOU MY CAR WAS ALREADY BEING WORKED ON AT MY PRIVATE MECHANIC .AFTER PAYING $1375.00 FOR ALL THE ISSUES LISTED ABOVE MY CATALYST CONVERTER IS BAD. I BEEN HAVING ONGOING ENGINE ISSUES WITH THIS VECHICLE.
Engine, Jan 22, 2018
WITHOUT WARNING MY CHECK OIL PRESSURE LIGHT ILLUMINATED. I HAD LESS THAN A BLOCK TO GET TO THE SIDE OF THE HIGHWAY BEFORE MY ENGINE FAILED. AFTER HAVING IT INSPECTED BY 3 DIFFERENT INSPECTORS, IT WAS DETERMINED THAT MY PCV VALVE FROZE AND CAUSED MY REAR MAIN SEAL TO LEAK ALL MY OIL VERY RAPIDLY. THIS IN TURN CAUSED MY ENGINE TO SEIZE. THIS PVC ISSUE IS A KNOWN ISSUE AND NO RECALL HAS BEEN ISSUED. THIS IS SOMETHING GM NEEDS TO TAKE OWERSHIP OF AND CORRECT! THIS IS AN EXTREME SAFETY HAZARD!