2011 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 782 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Equinox model years with reports.
Of the 2011 reports, 30 involved a crash and 3 involved a fire. 41 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Seat belts, front, buckle assemblyDec 15, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V623000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Visibility/wiper, Apr 27, 2019
I WAS DRIVING DOWN THE ROAD TRAVELING AT 65MPH IN THE RAIN WHEN MY WINDSHIELD WIPERS STOPPED WORKING. THE MOTOR WAS WORKING, STATING THAT IT WAS HEARD. THE WIPER TRANSMISSION ON THE OTHER HAND HAD STOPPED. THE PLASTIC BUSHINGS WERE LOOSE AND SNAPPED OFF. THIS WILL BE THE 3RD TIME REPLACING THEM IN THE LAST TWO MONTHS. GOING TO CHANGE THE WHOLE SYSTEM NOW.
Power train, Apr 24, 2019
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE TRANSMISSION GEARS FAILED TO REMAIN ENGAGED. THE GEAR SLIPPED WHILE THE VEHICLE WAS IN DRIVE. CONSUMER MANAGE TO PARK THE VEHICLE IN A SHOPPING CENTER PARKING LOT AND AT THAT TIME WOULD NOT ENGAGE IN EITHER REVERSE OR DRIVE SETTINGS. CAR WAS TOWED TO UEBELHOR AND SONS CHEVROLET (972 WERNSING RD, JASPER, IN 47546, (812) 482-2222) DIAGNOSED AND REPLACED THE TRANSMISSION ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. *TT*JB
Engine, Apr 23, 2019
FAILURE TIMING CHAIN TENSIONER AND CHAIN GUIDES AT 60K MILES, REPLACED TIMING CHAIN, BALANCE CHAIN, GUIDES AND TENSIONER AND EXCESSIVE OIL CONSUMPTION
Engine, Apr 19, 2019
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE CONSUMED TOO MUCH OIL. THE VEHICLE DEPLETED A QUART OF OIL EVERY 1,000 MILES. ALSO, WITHOUT WARNING, THE VEHICLE WOULD DECELERATE AND LOSE POWER. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Engine, Apr 19, 2019
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL KNOCKING NOISE UNDER THE HOOD OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. JOHN NORTH FORD, INC. (3002 US-50, EMPORIA, KS 66801, (620) 343-1700) DIAGNOSED THAT THE VEHICLE WAS BURNING OIL TOO FAST. THE DEALER ADDED OIL TO THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Engine, Apr 19, 2019, fire
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS EXCESSIVE OIL CONSUMPTION AND THE OIL LEVEL WARNING INDICATOR FAILED TO ILLUMINATE. THE CONTACT STATED THAT THERE WERE NO LEAKS OR OTHER EVIDENCE OF AN OIL LEAK. THE CONTACT ALSO STATED THAT THERE WAS NO SMOKE COMING FROM THE TAILPIPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Visibility/wiper, Apr 13, 2019
I WAS ON MY WAY BACK 1 HOUR INTO A 5 HOUR TRIP FROM WASHINGTON DC TO NEW YORK. IT WAS POURING RAIN AND THE TRAFFIC WAS MOVING APPROXIMATELY 55 MPH. I HAD 3 KIDS IN THE CAR WITH ME. SUDDENLY, WITH NO WARNING, MY WINDSHIELD WIPERS FLIPPED OFF OF THE DRIVERS SIDE AND STOPPED AND WOULD NOT GO BACK ON. I COULD SEE NOTHING. IT WAS TERRIFYING. MY KIDS AND I ARE LUCKY TO BE ALIVE TODAY. FORTUNATELY THERE WERE SHORT BREAKS IN THE RAIN SO I WAS ABLE TO PULL OFF THE HIGHWAY AND PARK IN A SAFE PLACE, HAD THE VEHICLE TOWED AND WAS INFORMED THAT THE WIPER TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THERE ARE SO MANY REPORTS ON CAR GURUS ABOUT THIS ISSUE. SAME YEAR, SAME MAKE MODEL, AS WELL AS OTHER YEARS.
Electrical system, Engine, Fuel/propulsion system, Apr 13, 2019
WHEN THE CAN STARTS IT SOUNDS LIKE A DIESEL.SOME THIMES THE ENISON WILL TURN OVER AND OVER AND I HAVE TO TURN IT OFF THE TRY TO START IT THAN IT WILL START.THE CAR WILL DIE IN THE MIDEL OF THE HIGHWAY. SOME THIME I HAVE TO PUMP THE GAS TO GET IT GOING LIKE IT JUST RAN OUT OF FULE.
Engine, Apr 7, 2019
MY CAR IS CONSUMING HUGE AMOUNTS OF OIL BEFORE IT IS TIME FOR AN OIL CHANGE. I AM PUTTING OIL IN THIS CAR AT LEAST ONCE A WEEK. I LET CHEVY KNOW OF THIS ISSUE BUT THEY SAID THAT THERE HAS NOT BEEN A RECALL FOR THIS PROBLEM. I ONLY DRIVE TO SCHOOL AND WORK WHICH IS ONLY A 15 MILE ROUND TRIP. THIS IS RIDICULOUS!!
Electrical system, Engine, Apr 7, 2019
EXCESSIVE OIL CONSUMPTION WITH LESS THAN 1000 MILES ON THIS OIL CHANGE I HEARD TICKING NOISE FROM UNDER THE HOOD SO I CHECKED THE OIL TO FIND THAT THERE WAS NONE ON THE DIP STICK, I ADDED 3.5 QUARTS. WHATS SO BOTHER SOME FOR ME IS THAT THERE WAS NO WARNING LIGHT. THERE WAS A RECALL ON THESE SUV'S FOR THAT VARY PROBLEM BUT IT EXPIRES AT 120000 MILES OR 7.5 YEARS WHICH EVER COMES FIRST ALL OTHER RECALLS ARE 120000 MILES OR 10 YEARS EXCEPT THIS ONE, WHAT WOULD HAVE HAPPENED IF I WAS ON A LONG TRIP WITH THE FAMILY RAN COMPLETELY OUT OF OIL , CAR DIES ON EXPRESSWAY WITHOUT ANY WARNING THEN WHAT.I DID TAKE IT TO THE DEALER & SERVICE WAS THE ONE THAT TOLD ME ABOUT THE 7.5 YEARS. THIS CAR HAD A COMPREHENSIVE CARFAX REPORT WITH DEALER MAINTENANCE BEING DONE SINCE THE CAR WAS NEW. NO MENTION OF THE EXCESSIVE OIL CONSUMPTION . THAT WAS THE REASON THAT I PURCHASED IT
Engine, Apr 2, 2019
ON MARCH 24 MY CHECK ENGINE LIGHT CAME AND THE VEHICLE DIED SEVERAL TIMES AND I TOOK IT TO THE MECHANIC. HE CALLED THE NEXT DAY AND SAID THE OIL WAS COMPLETELY GONE AND THE ENGINE WAS RUINED. I HAVE CHANGED THE OIL EVERY 3-4000 MILES RELIGIOUSLY AND NOW THIS? I WAS TOLD IT WOULD COST $6000 TO REPLACE THE MOTOR.
Visibility/wiper, Mar 31, 2019
THE WINDSHIELD WIPER TRANSMISSION FAILED WHILE DRIVING IN HEAVY RAIN. A PLASTIC BUSHING BROKE AND CAUSED THE FAILURE. AFTER RESEARCHING PROBLEM, I FOUND THIS TO BE A COMMON PROBLEM IN SEVERAL MODEL YEARS OF THE CHEVROLET EQUNIOX.
Air bags, Service brakes, Fuel/propulsion system, Mar 27, 2019, crash
DRIVING HOME I WAS APPROACHING INTERSECTION IN WHICH A FEW CARS WERE BEGINNING TO MOVE AS I APPROACHED THE RED LIGHT. ON A COUNTY HIGHWAY, UPON SEEING THE SLOW START, I BEGAN BREAKING. UNFORTUNATELY I CONTINUALLY PUSHED BRAKE PEDAL TO FLOOR NUMEROUS TIMES WITH NO ABILITY TO STOP AND RAN MY VEHICLE UNDER BACK END OF A FEDEX DELIVERY TRUCK. ONE HEAD ON COLLISION OCCURRED MY AIRBAG CANISTERS INITIATED BUT BUT THE AIR BAGS NEVER DEPLOYED AFTER IMPACT I DID RECEIVE INDICATOR NOTIFICATION STATING AIRBAG SERVICE REQUIRED. PRIOR TO THE COLLISION O HAVE HAD TOTAL REBUILD OF MOTOR FROM BLOCK UPWARD BY GMC I REPORTED THAT NUMEROUS TIMES WHILE ON HWY MY CARD WOULD SUDDENLY STALL/ LAG . GOING FROM 65-70MPH DOWN TO 20-30MPH. HAVE HAD ENGINE MAINTAINED WELL AND CHANGING OIL ETC WAS TOLD ALL 3 TIMES I TOOK IT IS IT RESULTED NOTHING THAT COULD BE REPLICATED. DESPITE HAVING BEEN LUCKY SINCE IT COMMON APPARANTLY FOR MY VEHICHLE TO BEGIN LOSES OIL AND HAS TO BE REFILLED Q-2 X WEEK LY.( SEEMS TO BE COMMON COMPLAINT FROM AUTOMOTIVE MEN TO STATE ALL IS GOOD. 1) IT IS NOT ALL GOOD. 2) I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED BECAUSE OF STALLING, FAILED BREAKING SYSTEM AND LACK OF AIR BAG.DEPLOYMENT.I ALSO TOOK SEVERAL TIMES FOR TIMING BELT REPAIR AND EVEN HAD MOTOR REBUILT AND ALSO DESPITE JUST HAVING PUT ON WHEN THIS STARTED 3 MONTHSEAGO, HAVE HAD ISSUES SINCE 4 MO AFTER BUYING VEHICLE ( HAD 20,000 MILES ON IT . OF COURSE AM ALWAYS TOLD NOT IN WARRANTY TIME LIMIT OR MY VIN # NOT INCLUDED IN CARS IDENTIFIED OF INCREASED RISK AND ALWAYS TOLD THERE IS AN INABILITY TO REPLICATE COMPLAINTS. WELL NOW I HAVE A TOTALLED CAR BUT PRAISE BE TO GOD HE STILL WRITING MY STORY AND I AM UNHARMED AND WILL NEED NEW VEHICHLE
Power train, Engine, Mar 27, 2019
MY 2011 CHEVY EQUINOX WAS NOT PICKING UP SPEED, AND WOULD SHUT OFF WHEN I STOPPED FOR MORE THAN 30 SECONDS. THE ENGINE ALSO SOUNDED VERY LOUD WHEN IN PARK. I HAD A DIAGNOSTIC DONE AT THE DEALERSHIP AND IT WAS DETERMINED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. MY CAR HAD BEEN IN THE SHOP TWO MONTHS PRIOR FOR REPLACEMENT OF THE CAMSHAFT POSITION SENSOR. MY CAR CURRENTLY HAS 102,000 MILES. THE DEALERSHIP SAID THAT METAL SHAVINGS WERE ALSO FOUND IN MY OIL. I TRIED DRIVING MY CAR AFTER THE DIAGNOSTIC AND THE "REDUCED ENGINE POWER" INDICATOR CAME ON, CAUSING ME TO HAVE TO PULL OVER ON THE HIGHWAY AND BE TOWED. I CONTACTED GM REGARDING A RECALL AND WAS INFORMED THAT THE PARTICULAR MODEL OF MY VEHICLE WAS NOT INCLUDED IN THE RECALL AND SINCE MY WARRANTY HAD EXPIRED THERE WAS NOTHING THEY COULD DO. I HAVE READ REPORTS OF MY 2011 EQUINOX OWNERS WHO HAVE HAD SIMILAR ISSUES.
Engine, Mar 27, 2019
MY VEHICLE HAS 63,000 MILES AND WHEN I PRESS THE GAS PEDDLE AND GET NO RESPONSE AT ALL. THIS MOSTLY HAPPENS WHEN THE VEHICLE IS COLD, BUT IT HAS HAPPENED OTHER TIMES AS WELL. I WAS TOLD TO CHANGE THE INTAKE AND EXHAUST CAMSHAFTS SOLENOIDS, BUT THIS DID NOT HELP. I CHANGED THE EXHAUST MANIFOLD, STILL DID NOT HELP.
Vehicle speed control, Seats, Engine, Mar 25, 2019
TAKATA INFLATORS
Engine, Mar 23, 2019
OIL CONSUMPTION ISSUE, CAR USES SO MUCH OIL IN BETWEEN OIL CHANGES AND DOESN'T ALERT YOU WHEN IT'S LOW.
Engine, Fuel/propulsion system, Mar 22, 2019
EXCESSIVE ENGINE OIL CONSUMPTION, ENGINE MAKES NOISE, NEED TO CHANGE OIL EVERY 2000 MILES, NEED TO CHECK OIL LEVEL EVERY WEEK. NOT SAFE TO DRIVE.
Air bags, Mar 19, 2019, crash
VECHICAL WAS INVOLVED IN A CRASH, REAR ENDED ANOTHER VEHICLE, VECHICAL WAS TOTALED. AIRBAGS NEVER WENT OFF. ON A HIGHWAY ABOUT 50-60 MPH.
Engine, Fuel/propulsion system, Mar 13, 2019
MY VEHICLE RANDOMLY DIES WHILE DRIVING. AT 94500 CK ENGINE LIGHT CAME ON. HAD ONE SOLENOID REPLACED AND CHANGED THE OIL. A WEEK LATER THE ENGINE STALLED A FEW TIMES IN A PARKING LOT. NO CHECK ENGINE LIGHT WAS ON. REPLACED A 2ND SOLENOID. 3/5/19, A WEEK LITTLE OVER A WEEK IT STALLED 5 TIMES IN A PARKING LOT. PD AGAIN TO HAVE MECHANIC SCAN IT NOTHING SHOWED UP. 3/7/19 CHANGED THE SPARK PLUGS. 3/9/19 DROVE TO MILWAUKEE. GOT THERE CHECK ENGINE LIGHT CAME ON,STABIL TREK LIGHT & ENGINE POWER REDUCED NOTIFICATION. AN HOUR LATER SEEMED FINE. ON THE WAY HOME ALL THE SAME LIGHTS CAME ON IN ROLLING TRAFFIC HAD TO PULL OFF BC IT DIED A COUPLE OF TIMES. LET IT SIT A BIT THEN STARTED HOME AGAIN. AFTER ABOUT 5 MILES GOING 60MPH ON THE INTERSTATE IN A SNOW/RAIN STORM THE VEHICLE DIED, WHILE DRIVING IT. I BARELY GOT IT TO THE SHOULDER OF THE INTERSTATE. A STATE TROOPER HAD TO SIT BEHIND FOR SAFETY. BC OF THE STORM THE TOW TRUCK WAS 90 MINUTES OUT. THIS WAS A LIFE THREATENING SITUATION. I COULD HAVE BEEN HIT & KILLED.HAULED TO A MECHANIC 50 MILES AWAY. CODE READER (ATTACHED) SHOWED 5 ERRORS BUT COULDN'T FIND ANYTHING WRONG THAT CAUSED THE PROBLEM. TOOK IT TO A CERTIFIED GM DEALERSHIP. THE MECHANIC COULDN'T REPLICATE THE ISSUE SO DOESN'T KNOW WHAT IT WRONG. HAD THE TIMING CHAIN REPLACED BUT MECHANIC DIDN'T THINK THAT WAS THE ISSUE. I AM AFRAID TO DRIVE IT BECAUSE IT COULD RANDOMLY DIE AGAIN IN HEAVIER TRAFFIC ON THE INTERSTATE AND TO ME IS LIFE THREATENING. THERE ARE SO SO MANY PEOPLE COMMENTING ONLINE WITH THE SAME PROBLEM THAT THIS VEHICLE SHOULD BE RECALLED BEFORE PEOPLE DO DIE IF IT HASN'T HAPPENED ALREADY. I HAVE ONLY OWNED THIS VEHICLE 5 MONTHS AND HAVE HAD IT TO THE MECHANIC AT LEAST 5 TIMES. I DON'T WANT TO UNLOAD THIS DEATH TRAP ON SOMEONE ELSE BUT I AM AFRAID TO DRIVE IT FOR FEAR OF LOSING MY LIFE OR SOMEONE ELSE'S.
Engine, Mar 9, 2019
I HAVE EXPERIENCED OVER EXCESSIVE USE OF OIL, ON BOTH STREET AND HIGHWAY DRIVING, WHILE IN MOTION, MY CAR STARTED TO CHOKE ITSELF OUT WHEN I WOULD STOP AT A STOP SIGN/LIGHT. OVER THE PAST 3 YEARS OF OWNING THIS CHEVY 2011 EQUINOX, I HAVE HAD EXCESSIVE OIL USAGE. THE OIL USAGE WAS SO EXTENSIVE THAT I WAS HAVING TO PUT A QUART OF OIL EVERY 500 MILES OR LESS.......ALL OF THIS EXCESSIVE OIL BURNING HAS TO EXHAUST SOMEWHERE, I REACHED OUT TO MY LOCAL MECHANIC SHOP AND ASKED THEM TO SEE WHAT THEY COULD FIND OUT FOR ME, AND THEY RETURNED WITH A OIL CONSUMPTION TEST PAPER TO FILL OUT. I HAD BEEN DOING THIS OIL CONSUMPTION TEST WHEN MY EXHAUST STARTED TO CLOG CAUSING MY REAR ENGINE SEAL TO BLOW, AND LEAK EVERY BIT OF OIL OUT OF MY MOTOR, ALL OF THIS RESULTED FROM THE EXCESSIVE OIL CONSUMPTION OVER THE PAST YEARS, CAUSING MY CADILLAC CONVERTER TO BECOME CLOGGED, THEREFORE, CAUSING THE PRESSURE OF THE EMISSIONS, THAT WAS NOT ABLE TO BE EXHAUSTED OUT, TO CAUSE MY REAR ENGINE SEAL TO BLOW. MY VEHICLE HAD TO BE TOWED TO A SHOP. THESE PROBLEMS HAVE OCCURED WHILE THE VEHICLE WAS IN MOTION UNTIL MY REAR ENGINE SEAL BUSTED, CAUSING MY VEHICLE TO BE UNMOVABLE WITHOUT ASSISTANCE FROM A TOW TRUCK.
Power train, Other or unspecified, Feb 26, 2019
I AM EXPERIENCING THE SAME PROBLEMS AS THE ONES THAT ARE RECALLED FOR OIL ISSUES. HOWEVER MY VIN NUMBER WASN'T LISTED. MY PCV VALVE IS STUCK. POSSIBLE ISSUE WITH INSIDE THE INTAKE CRANK CASE AND WITH THAT I DON'T WANT A BLOW OUT. LOSING POWER AND USING A LOT OF OIL. I HAVE THE 2011 CHEVY EQUINOX LT PURCHASED LESS THAN 2 YEARS AGO.
Engine, Feb 25, 2019
I GOT A CHECK ENGINE LIGHT AND I WENT TO GET IT TESTED AND IT SAYS THAT IT IS A EXHAUST POSITION TIMING ISSUE. NO MECHANIC CAN FIX IT BECAUSE IT WAS A DESIGN ISSUE BY THE MANUFACTURER. I NOTICED THAT THE CAR HAS BEEN JERKING AROUND WHEN I DRIVE, IT WON'T BACK UP AND IT BACKFIRES AND I'M TERRIFIED OF DRIVING IT.
Engine, Feb 21, 2019
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO BALISE CHEVROLET BUICK GMC (LOCATED AT 440 HALL OF FAME AVE, SPRINGFIELD, MA 01105, (413) 233-4668) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOSS OF ENGINE OIL AND A STRETCHED TIMING CHANGE. THE CONTACT WAS INFORMED THAT THERE WAS A PROTOCOL TO HAVE THE ENGINE OIL CHECKED EVERY 1,000 MILES TO SEE IF THERE WAS EXCESSIVE OIL CONSUMPTION. THE CONTACT WAS INFORMED THAT THE OIL CONSUMPTION WAS IN THE MANUFACTURER'S PERIMETER FOR OIL USAGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS OFFERED AN EXTENDED WARRANTY COVERAGE OF 120,000 MILES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Engine, Visibility/wiper, Feb 20, 2019
WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING. CHECK ENGINE LIGHT COMES ON WHILE DRIVING AND OIL RUNS OUT WELL BEFORE RECOMMEND OIL CHANGE AND NO LOW OIL WARNING LIGHTS COME ON. CAR BURNS A LOT OF OIL AND MAKES A LOUD NOISE FROM ENGINE BUT TOLD THAT THIS IS NORMAL FOR THIS BRAND.