2011 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 782 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Equinox model years with reports.
Of the 2011 reports, 30 involved a crash and 3 involved a fire. 41 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Seat belts, front, buckle assemblyDec 15, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V623000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Visibility/wiper, Apr 30, 2024
Joint on the front windshield wiper assembly failed. Was driving in a 4 lane highway doing about 70 mph while it was raining. Windshield wipers stopped halfway through the movement they sat for a moment they moved to as far as they could go towards the driver side and that’s where they stayed. The driver side one was over the edge of the vehicle. I followed tail lights turning onto a side road, pulled over safely. Moved the wipers to a down position, there was no resistance. Checked the fuse and that was fine. Waited a bit for the rain to settle a bit and drove to a safer location. Once off the highway and away from traffic when turning the windshield wipers on I could hear the motor still going so knew it was an issue with the arms. I had been on the road for about 2 hours all major highway with still over 2.5 hours left of my drive when they failed. We had to trailer it home as it was not safe to drive with the amount of rain we were getting. Replaced the motor and arm mechanism when we got it home and saw that it was one of the ball joints that broke. There were no warning lights, we have the old parts if needed for inspection, this looks to be the same issue as the recalled parts on the 2014-2015 equinox.
Vehicle speed control, Apr 23, 2024
I bought my 2011 Equinox new then in 2013 the gas pedal went to the floor and stuck down on a two lane road and I could not control the speed as we react 90 I shut down the vechical took it to the dealership the next day the chevolet co had the dealership dump the on board computer and then down load a new program this worked until the other day we were coming home from taking another couple to there dentist appointments on the way home the gas pedal sucked right to the floor again the speed rose to the 90 we were on a four lane I had cars behinde me but not in front i keep trying to get the foot up i was afraid if i shut it offf we would get rear ended every one was scared i told them what was going on as the speeds keeped increasing trying to hit the brakes to slow some down and taping on the gas pedal i tried prying the pedal up with my foot and after the third attemp it poped up. I call chevolet they said they were not going to do anything about it I told them this is a big safty issue there commet was the vechical is out of warranty and miles I ony have 103K on it and very well maintained with Birdnow chevorlet great dealership Chevrolet is not taking these gas pedal sticking down serious I read were there are several vechical with this same problem and it will take people getting hurt or killed before something down Thank You
Other or unspecified, Engine, Feb 8, 2024
I had just bought this car from a friend of mine and the first couple days it was fine then I was on the interstate and it started making this loud sound and stop going in the middle of the interstate and I was stuck on the interstate with my child and couldn’t get the dam thing to go anywhere I called someone to come help me they looked at it and said it was the engine or the time and chain I’m not really sure of what the problem is but it scared me so back I couldn’t get over to the shoulder to save my life I was stuck
Engine, Jan 23, 2024
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle stalled. The vehicle remained on the side of the roadway. Additionally, the contact observed condensation under the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the rear main seal and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 118,000.
Engine, Jan 16, 2024
The oil has had to be changed every month. The oil just disappears. I have to check and fill it weekly. I was told it a manufacturing problem. Now I’m on the side of the road, I heard a loud bang and it started smoking and oil is all over the ground. I’m waiting on roadside assistance.
Power train, Dec 18, 2023
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The contact was able to continue driving. The contact stated that while attempting to drive from a complete stop the following day, the accelerator pedal was depressed, but the vehicle failed to respond. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.
Electrical system, Engine, Dec 6, 2023, fire
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 40 MPH, he noticed smoke coming from underneath the hood. There was no warning light illuminated. The contact pulled into a business parking lot. The contact stated that he opened the hood and noticed the engine compartment had caught fire. Additionally, the contact stated that the battery was burned and was bubbly. The contact was able to extinguish the fire with water bottles. A fire department report and a police report were not filed. The contact sustained a minor burn on the right hand and did not receive medical assistance. The vehicle was towed to the residence of the contact's parents. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 185,000.
Engine, Dec 4, 2023
I purchased the 2011 Chevrolet Equinox 5 months ago from a dealership name The Automaxx group in Morrisville, PA. Two weeks after, the check engine light came on, I took it back to the dealership and it was in the shop for 3 days or more. I got it back and every week it was back in the shop for the last four months. I was very hesitant about driving it, but I need to get to my doctor appointments and then I park it. I had to constantly put oil in it and not knowing why or where the oil is going. It started smoking black thick smoke under the hood and cut off, then cut back on and I took it to the shop near my home, and let the mechanic diagnose the problem and he said the vehicle is not safe to drive at all, it's engine failure due to excessive oil consumption and that the vehicle could possibly catch on fire and that it's a defect with the engine from general Motors. I just would like to recoup the money back that I paid for the vehicle. I was totally unaware of the harm that I was in with this vehicle. I am not sure if the dealership was aware of the faulty engine or the dangerous vehicle that they sold, but thank God I wasn't hurt and that I don't have to inhale the smoke from that vehicle. The check engine light has been on for awhile and I was told that they weren't sure why it would not go off, that was a red flag for me. It has not been inspected by the manufacturer, police or insurance company.
Engine, Nov 22, 2023
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the contact heard an abnormal knocking sound with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with excessive oil consumption. The contact was informed that the engine needed to be replaced. The contact stated that the vehicle was consuming engine oil excessively fast. The contact stated several quarts of oil were kept in the vehicle to avoid the oil becoming extremely low. The vehicle was taken to the dealer and diagnosed with excessive oil consumption and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 110,000.
Engine, Nov 11, 2023
Engine locked up no oil, six months after oil change with low travel miles. Car sits most of the time. No warning indicators, service not due.
Steering, Sep 13, 2023
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving approximately 40 MPH and making a left turn, the vehicle lost power steering functionality. The contact stated that there was an unknown warning light illuminated. The contact was able to continue driving the vehicle. The contact stated that the failure started out intermittently and had gradually over the years became a reoccurring failure. The contact stated that the failure recurred at various speeds. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 159,000.
Engine, Sep 8, 2023
Excessive Oil Consumption.
Engine, Fuel/propulsion system, Aug 3, 2023
[XXX] [XXX] [XXX] Findlay Chevrolet Chevy has thousands of complaints regarding the 2.4L oil consumption. Thousands! The engine has 97,500 and consumes 2qts in 1,000miles. I requesting that GM helps fix the issue. A normal engine does not even consume 1qt in 3000miles, let alone 2qts in 1,000. It does not leak. The only problem is a GM defect possibly with piston rings which is documented with similar years. On top of this. They had an airbag recall for similar models and years. This vehicle they say, does not have a VIN on the recall. Yet, my “service airbag” error is on. It seems that GM does not care if someone has an airbag that may go off at 70mph. Not do they care about selling people engines that consume oil at a rate that will leave people stranded in the middle of nowhere. Or possibly starting on fire from getting too hot from not having oil in the engine. Thank you for your time INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Electrical system, Engine, Jul 9, 2023
Just got a 2011 Chevrolet Equinox from a dealership that I trusted. Only had a few weeks and it just stalled on me while driving in traffic!!! Would not start back ! It was terrifying!!! Thank God it wasn’t rush hour! A nice man helped push it out of road into a parking lot! Now I find out there are safety issues and recalls that I was not aware of! Faulty oil piston rings caused it to jump time! They want over 7,000$ to fix but I do not have that kind of money!!!Its a death trap and shouldn’t have been allowed to re sale!!!
Vehicle speed control, Jul 6, 2023
ACCELERATOR BECAME UNRESPONSIVE. HAD TO PLACE CAR IN NUTRAL AND BACK TO DRIVE TO REGAIN CONTROL.
Air bags, Jun 23, 2023
There is a SB-10058723-5799, that addresses airbags. I have a 2011 Chevy Equinox with 94k miles on it. The ‘service airbag’ error stays on the screen. I called Chevy to ask if I can bring vehicle in under SB 10058723-5799, and they told me my vehicle does not fall under this, AND they say the SB 10058723-5799 is expired. I asked they lady, so if the airbag deploys while I’m driving 65mph on the freeway, you’re not going to fix it under a recall that you say is expired. This makes absolutely no sense, and I believe it should fall under NHTSA’s special bulletin. Please help me. Thank you for your time.
Visibility/wiper, Jun 18, 2023
The wipers stopped working on the highway pouring down rain
Engine, Jun 9, 2023
The vehicle started rocking during regular errands but displayed no error codes. Turned it off and left for a few minutes, when returned it would not start just the engine spinning. Had it towed to a local mechanic chain where they said it was likely a major issue and that there was no compression. They wouldn't be able to fix it so towed it to a dealer. Once the dealer had a look they determined the piston ring was blown/etc and the Equinox would need a whole new engine to get working again. The dealer also stated there was little to no oil in the system, and no light or warning of any sign had alerted. The vehicle had under 3000mi since the last oil change and only 69000mi in total use. Apparently there is TSB/warranty and major known issue in regards to oil consumption but not that I was made aware of before looking into since this issue. I have also been told that there are no active recalls on my vehicle and the VIN says everything that needed to be addressed has been.
Engine, Fuel/propulsion system, May 7, 2023
The vehicle’s engine had been stalling shortly after ignition and when idling. I had it in a repair shop three separate times and was told that it was a problem with the solenoids. The first two times, they were cleaned. They were replaced on the third. I was also told that the vehicle was using an excessive amount of oil, and to bring it in every 3000 miles for an oil change. On the date of the incident, I was traveling home. I took exit 363 off of I-70 onto US-287. While traveling down the off-ramp, the engine stalled. I was unable to brake properly. By the time the vehicle came to a complete stop, I was the middle of a busy crossroads. This particular area sees a lot of traffic, especially semitrailer trucks. When I was next able to get it into be looked at, I chose a different shop because the first had clearly missed something. It was this shop that told me my engine was ruined because it had been being driven without oil, despite not being at the 3000 mile mark yet. The vehicle has not been driven since, as I have not had the $7000 it would cost to replace the engine. Please, if there is any advice or help you can give me, I’d so appreciate words of wisdom. Thank you for your time.
Engine, May 2, 2023
The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle failed to provide notification whenever the oil level was low. The vehicle was hesitating and shuddering before accelerating. There were no warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing an abnormal oil consumption, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 143,822.
Engine and engine cooling, May 1, 2023
The contact owns a 2011 Chevrolet Equinox. The contact stated that while coming to a complete stop, the vehicle lost motive power. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with a catalytic converter failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Air bags, Apr 3, 2023
Traveling at low speed in driveway. When the side airbags deployed for seemingly no reason. There was no collision, did not run over anything etc.
Electrical system, Engine, Apr 3, 2023
Stalling and stopping completely while coming to a stop. New muffler put in, still stalling! - I drive daily with my two children under five and the risk of my truck stopping completely while driving is my biggest safety concern for both my children and I!
Electrical system, Engine, Mar 15, 2023
The key can be removed although drivetrain is not in Park? Also, a week ago while picking up my grandkids from school, my car would not start. It was parked. Everything was dead and the key could not be removed from the ignition which was quite odd even if it was a dead battery, the key should come out of the ignition? It was in Park. The key could be turned but not taken out of ignition?
Electrical system, Visibility/wiper, Mar 15, 2023
The windshield wipers and yes, available at anytime for inspection. I was traveling Hwy 80 and the wipers stopped working completely in a downpour of rain at 70 mph. I could not see and could not even follow the rear taillights in front of me to stay in my lane. I put my right blinker on and slowly moved to the slow lane in order to take the next exit off the highway. Had to travel over the highway on the overpass and needed to turn right. Couldn’t see detail so ended up running over yellow barriers then made it to the right turn and was barely able to make out a driveway which was a Starbucks. Stopped to confirm wipers would not work and to move wipers by hand to clear windshield. Every 4 or 5 blocks had to stop and get out to physically move wipers by hand to clear rain water from windshield in order to drive further. It was so dangerous, I could of easily caused accidents for others and myself and also could have been fatal! Next time you’re on the highway, close your eyes and keep driving-it was the same and scared me to the point that I was shaking!!! Thank God I didn’t have my grandkids with me!!