2011 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 782 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Equinox model years with reports.
Of the 2011 reports, 30 involved a crash and 3 involved a fire. 41 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Seat belts, front, buckle assemblyDec 15, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V623000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Engine, Fuel/propulsion system, Nov 17, 2015
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT SHORTLY AFTER REFUELING THE VEHICLE, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE FUEL PUMP ASSEMBLY FRACTURED PREMATURELY CAUSING A FAILURE. THE DEALER DIAGNOSED THAT THE FUEL PUMP ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. UPDATED 1/20/16 LN *CN
Electrical system, Nov 17, 2015
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS AND HAVING THE BATTERY RECHARGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,500.
Air bags, Nov 4, 2015
VEHICLE KEEPS SHOWING SERVICE AIR BAG AND MAKES A DIGGING NOTIFICATION NOISE WHILE DRIVING AND I HAVE NOT BEEN INVOLVED IN A ACCIDENT
Engine, Oct 24, 2015
I BOUGHT THIS VEHICLE USED AND ONE MONTH LATER CK ENGINE LIGHT COMES ON AND STAYS ON WHILE DRIVING THE TYPE OF ROADWAY IS EITHER HWY. OR IN TOWN AT ANY SPEEDS. HAD CHECKED, TROUBLE CODE P0013 CAM ACT. SENSOR. FOUND RECALL #11195A ON LINE. CHEVERLOT REFUSING TO ACKNOWLEDGE THIS EVEN THOUGH RECALL IS FOR SAME YEAR, SAME VEHICLE AND, SAME ENGINE.
Electrical system, Vehicle speed control, Engine, Oct 21, 2015
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. WHILE ACCELERATING FROM A STOP, THE VEHICLE ACCELERATED AND IMMEDIATELY STOPPED RESPONDING IN THE MIDDLE OF AN INTERSECTION. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL, AND THE VEHICLE JERKED AND BEGAN TO ACCELERATE. AFTER THAT INCIDENT, THE VEHICLE WOULD NO LONGER REVERSE OR SHIFT FROM THIRD TO FOURTH GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Other or unspecified, Oct 20, 2015
THE REAR PASSENGER DOOR ON THE DRIVERS SIDE WILL NOT UNLOCK.
Power train, Oct 14, 2015
I PURCHASED MY 2011 CHEVY EQUINOX IN MARCH 2014 AT 40,000 MILES. IN THAT TIME I HAVE ONLY ADDED 16,000. IN THE LAST 6 MONTHS OR SO I HAVE HAD MANY ISSUES WITH MY VEHICLE. THERE WAS A TICKING FOR A PERIOD OF TIME AFTER PARKING AND SHUTTING OFF THE VEHICLE, A ROUGH/LOUD RUNNING OF THE ENGINE, INCONSISTENT TIMES OF A 'WHIRRING' TYPE SOUND, AND A BUCKING OF THE VEHICLE DURING ACCELERATING AND DECELERATING SO ROUGH THAT I THOUGHT I HAD BEEN HIT FROM BEHIND A FEW TIMES. WHEN WE INQUIRED ABOUT THESE THINGS FROM THE DEALER WE PURCHASED FROM WE WERE TOLD THAT EVERYTHING WAS 'NORMAL' AND THAT'S WHAT A CHEVY SOUNDS LIKE. IN AUGUST THE COMPRESSOR FOR THE AIR CONDITIONER WENT AND WE THOUGHT PERHAPS THAT WAS CAUSING MOST OF THE ISSUES AND SPENT QUITE A LOT OF MONEY TO FIX THAT. IT DID SEEM TO RUN A LITTLE BETTER FOR A FEW WEEKS. TODAY I WAS DRIVING DOWN A 30 MPH ROAD AND COULD NOT ACCELERATE OVER 20 MPH GOING STRAIGHT DOWN THE ROAD. THERE WAS A GRINDING NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE LIGHT CAME ON. I WENT TO THE CLOSEST GARAGE AS I WOULD NOT HAVE BEEN ABLE TO DRIVE THE VEHICLE TO THE OTHER END OF THE NEXT TOWN FROM WHERE I WAS. I BARELY MADE IT TO THE GARAGE. THEY HOOKED IT UP TO A SCAN AND DETERMINED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. NOW I AM FINDING OUT THAT I AM OUT OF WARRANTY BY LESS THAN ONE MONTH. THIS APPEARS TO BE A CONSISTENT PROBLEM IN THIS TYPE OF VEHICLE FROM WHAT I HAVE NOW FOUND AND SOMETHING THAT SHOULD NOT HAPPEN WITH ONLY 56,000 MILES ON IT. I DO NOT DRIVE LONG DISTANCES OR EVEN ON A DAILY BASIS, AS THE FACT THAT I HAVE ONLY ADDED 16,000 MILES IN THE LAST 19 MONTHS CAN ATTEST. I AM EXTREMELY FRUSTRATED WITH THE ENTIRE SITUATION, ESPECIALLY SINCE I HAD TOLD THE DEALERSHIP MONTHS AGO THAT THERE WAS AN ISSUE THAT THEY DIDN'T BOTHER TO LOOK INTO AND CONVENIENTLY CAN NO LONGER FIND RECORD OF. NEITHER THE DEALER OR CHEVY WERE HELPFUL.
Engine, Oct 5, 2015
WHILE DRIVING THE CAR STALLED OUT. THE CHECK ENGINE LIGHT CAME ON AND THE POSSIBLE CAUSE WAS A CAM SHAFT SENSOR. BUT ON FURTHER INVESTIGATION IT WAS BECAUSE THE CAR WAS LOW ON OIL. THERE WAS NO INDICATION FROM THE VEHICLE INFORMATION SYSTEM THAT THE CAR DID NOT HAVE ANY OIL. IT JUST STOPPED WITHOUT WARNING THREE TIMES, ALWAYS AFTER SLOWING DOWN FOR A TURN. THIS IS VERY UNSAFE, I WAS ALMOST HIT TWICE!
Other or unspecified, Sep 30, 2015
THE CAR DOORS WILL NOT STAY LOCKED. AFTER LOCKING THE CAR OVER NIGHT WITH THE KEY FOB I WILL GO OUTSIDE AND FIND MY CAR UNLOCKED. UNSURE IF THIS AFFECTS THE CHILD SAFETY LOCK FEATURE ON THE REAR DOORS. THE CAR IS STATIONARY SITTING IN MY DRIVEWAY. THIS ISSUES HAS BEEN HAPPENING FOR SOME TIME NOW. MY CAR WAS LOCKED OVERNIGHT AND THIS MORNING I FOUND IT UNLOCKED AND SOMEONE HAD GONE THROUGH IT.
Seats, Sep 26, 2015
THE DRIVERS SEAT POWER ADJUSTER CAME UNSCREWED AND THE SEAT DROPPED DOWN. THERE IS A RECALL ON THIS ISSUE, BUT THIS VEHICLE IS NOT INCLUDED IN THE RECALL. I HAVE FIXED THE ISSUE TWICE NOW SINCE DECEMBER 2014. I HAVE PICTURES.
Electrical system, Sep 25, 2015
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS PARKED, THE TRUNK DOOR OPENED AND CLOSED WITHOUT ACTIVATION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Seat belts, Aug 30, 2015
I WAS DRIVING 79MPH DOWN INTERSTATE 295 WHEN A VOULCHER FLEW INTO MY FRONT DRIVER SIDE LOWER CAR PANEL CAUSING THE AIR BAG CANISTER TO DEPLOY BUT NOT THE AIRBAG ITSELF. THE AIRBAG LIGHT CAME ON AND THE SERVICE AIRBAG CAME UP ON MY DISPLAY. I CONTACTED STATE PATROL AND THEY CAME OUT TO SEE THE DAMAGE BUT COULD NOT FILE A REPORT. I DO HOWEVER, HAVE THE STATE PATROL OFFICERS NAME AND EMAIL ADDRESS. I HAD TO GET MY CAR TOWED AND TAKEN TO A GARAGE WHERE AN AIRBAG SPECIALIST CAME OUT AND CLAIMED THAT THE AIRBAG SYSTEM WAS MESSED UP AND IT HAD TO BE REPLACED ALONG WITH MY SEATBELTS. I WAS NOT INJURED LUCKILY BUT IT IS SCARY TO KNOW THAT MY AIRBAG DID NOT DEPLOY.
Wheels, Aug 16, 2015
TIRE WARNING LIGHT FIRST CAME ON 7/15/15 AS LOW PRESSURE IN PASSENGER SIDE REAR TIRE. PUMPED TIRE TO SPECIFIED TIRE PRESSURE, BUT TIRE LIGHT ILLUMINATED AGAIN A FEW DAYS LATER. AGAIN, PUMPED TIRE TO SPECIFIED TIRE PRESSURE. LIGHT CONTINUED TO ILLUMINATE, THEREFORE, TOOK TO LOCAL CHEVROLET DEALER FOR INSPECTION. DEALER INFORMED US OF TIRE TREAD SEPARATION AND RECOMMENDED IMMEDIATE TIRE REPLACEMENT BECAUSE OF SAFETY HAZARD. SUBSEQUENTLY HAD ALL FOUR TIRES REPLACED ON 8/13/15, MILEAGE ON VEHICLE 50,990. TIRE: MICHELIN LATITUDE TOUR P235/55R18 (DOT M33J007X); THREE TIRES 4110; ONE TIRE 1811.
Other or unspecified, Aug 16, 2015
ON THE AFTERNOON OF AUGUST 12,2015 I WAS WALKING TOWARDS THE REAR OPEN DOOR THAT MY NEPHEW HAD OPENED. I DID NOT SEE THE DOOR COMING DOWN, NO BEEPING....IT HIT THE TOP OF MY HEAD AND KEPT GOING DOWN PUSHING ME TO THE GROUND. I HAD A CONCUSSION AND THE AMBULANCE TOOK ME TO THE HOSPITAL BEING AS I HAD BEEN UNCONSCIOUS. SPENT ONE DAY IN THE HOSPITAL WITH LOTS OF TESTS TO SEE IF MY SPINE WAS DAMAGED. NO DAMAGE THERE AFTER LYING IN THEIR BED WITH A NECK BRACE ON. WILL HAVE FOLLOW UP WITH NEOUROLOGIST WITH MORE TESTS. YOU NEED TO HAVE SOME KIND OF WARNING SOUND TO LET PEOPLE KNOW WHEN THE DOOR IS COMING DOWN. NO RESISTANCE TO THE DOOR WHEN MY BROTHER IN LAW TESTED IT ALSO. PLEASE CHECK INTO THIS....[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Steering, Engine, Jul 27, 2015
AFTER TAKING THE CAR OUT FROM A STOP SIGN, THE STEERING WHEEL LOCKED AND COULD NOT ACCELERATE. THE CAR STARTED TO SLOW DOWN. I WAS ABLE TO PUT THE GEAR ON PARK ONCE THE CAR STALLED AND TURN OFF THE IGNITION. I THEN TURNED ON THE IGNITION AND EVERYTHING WAS NORMAL. ONCE I REACHED MY DESTINATION I TURNED OFF AND ON THE IGNITION AND CHECK ENGINE LIGHT CAME ON. UPON TAKING TO THE MECHANIC THEY FOUND OUT THE CAM SENSOR HAD TO BE REPLACED.
Seat belts, Jul 8, 2015
IT HAS BEEN GOING ON TWO YEARS THAT MY SEAT BELT HAS BEEN MESSED UP AND I DON'T KNOW WHY, THE DRIVER SEAT BELT IS COMPLETELY LOCKED AND THE PASSENGER SEAT IS LOOSE AND WHEN I TOOK IT TO HOMESTEAD DEALERSHIP THEY SAID THAT I HAD TO PAY 4,000.00 TO GET IT FIXED AND THEY COULDN'T EVEN TELL ME WHY THAT HAPPENS. I HAVE 3 KIDS AND EVERYDAY I DRIVE THE CAR I HAVE TO WORRY ABOUT THEIR SAFE BECAUSE OF THE SEAT BELTS. I FEEL THAT I SHOULDN'T HAVE TO PAY FOR THAT AND ALL I WANT IS FOR IT TO GET FIXED AND I DON'T HAVE THAT KIND OF MONEY. SEAT BELT IS THE MAIN SAFETY WHEN IT COMES TO DRIVING AS WELL AS HAVING KIDS IN THE CAR.
Air bags, Jul 7, 2015
MY HUSBAND AND I PURCHASED A 2011 CHEVROLET EQUINOX ON 8/20/14, MILEAGE 29,548 FROM CARMAX IN GLENCOE IL. WE ALSO PURCHASED THE EXTENDED WARRANTY. SHORTLY AFTER WE PURCHASED THE VEHICLE THE SERVICE AIRBAG LIGHT CAME ON AND I WOULD CONSTANTLY HAVE TO CLEAR IT FROM THE SCREEN SO I COULD VIEW THE DIGITAL SPEDOMETER. I MADE A CALL IN REGARDS TO THE ISSUE AND WAS INFORMED THAT THERE WAS NO RECALL FOR THIS ISSUE. I WAS VERY FRUSTRATED AND CONTINUED TO DEAL WITH THIS ANNOYING PROBLEM FOR QUITE SOME TIME. IN MAY 2015, MY FATHER URGED ME TO HAVE IT CHECKED OUT BECAUSE HE FELT IT WAS A MAJOR SAFETY CONCERN. SO I MADE AN APPOINTMENT FOR 7/1/15 WITH THE SERVICE DEPARTMENT AT THE PLACE WHERE WE PURCHASED THE VEHICLE. MILEAGE AS OF 7/1/15 WAS 39,609 AFTER THEY TOOK A LOOK AT THE VEHICLE, THEY INFORMED ME THAT THERE WAS A PROBLEM WITH THE CONNECTORS. ALTHOUGH THE PARTS WERE COVERED UNDER WARRANTY, I STILL HAD TO PAY FOR THE LABOR TO THE TUNE OF $250.00. I AM NOT SURE WHY THERE HAS NOT BEEN A RECALL BECAUSE THIS IS OBVIOUSLY A SAFETY ISSUE. I ALWAYS GET SCREWED OVER :(
Engine, Jul 2, 2015
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING AT 30 MPH, THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIMING CHAIN FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,136.
Visibility/wiper, Jun 29, 2015
3 WEEKS AFTER PURCHASING THIS VEHICLE FROM A USED CAR LOT, THE WIPERS STOPPED OPERATING WHILE IN USE. THE MOTOR WAS WORKING PROPERLY, HOWEVER MY MECHANIC FOUND THAT THE WIPER TRANSMISSION HAD FAILED. HE STATED THAT IN HIS OPINION, THIS IS A COMMON ISSUE DUE TO THE FACT THAT THE LOCAL CHEVROLET DEALERSHIP HAD SEVERAL OF THIS PART IN STOCK. THIS REPAIR WAS NOT COVERED UNDER THE 90-DAY WARRANTY PROVIDED BY THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. I BELIEVE I SHOULD BE REIMBURSED BY THE MANUFACTURER FOR THIS REPAIR, WHICH TOTALED $367.35 (RECEIPT AVAILABLE UPON REQUEST) AND AN INVESTIGATION SHOULD BE CONDUCTED ON THESE WIPER TRANSMISSIONS AS THIS IS A SERIOUS SAFETY HAZARD. IN RESEARCHING THIS ISSUE ONLINE, I HAVE FOUND THAT OTHERS HAVE COMPLAINED OF THE SAME ISSUE ON THE 2011 CHEVROLET EQUINOX.
Electrical system, Exterior lighting, Jun 24, 2015
SHORTLY AFTER PURCHASING THIS NEW EQUINOX, THE DASH LIGHTS WOULD GO OFF AND THEN COME BACK ON AFTER A PERIOD OF TIME AND VARIABLE MILES OF TRAVEL. I INFORMED THE GARAGE WHERE I PURCHASED THIS VEHICLE AND THEY SAID THE LITTLE KNOB ON THE DASH NEEDED TO ADJUSTED. THIS DID NOT WORK. I HAVE HAD THIS VEHICLE TO THREE DIFFERENT GARAGES AND TOLD THEM OF THIS PROBLEM AND TO ENTER IT INTO THE HISTORY OF THIS VEHICLE. NONE OF THEM HAVE SOLVED THE PROBLEM AND IT IS A SAFETY FACTOR WHEN DRIVING AT NIGHT. THE VEHICLE NOW IS OUT OF WARRANTY BUT THE PROBLEM STILL EXISTS.
Engine, Jun 14, 2015
FOR A THIRD TIME IN 2 WEEKS, THE VEHICLE LOSS POWER AND FAILED TO MAINTAIN SPEED. IT WOULD NOT EVEN MOVE FORWARD WHEN GIVEN GAS EVEN THOUGH THE ENGINE CONTINUED RUNNING. THIS TIME, THE CHECK ENGINE LIGHT DID NOT COME ON. THE VEHICLE HAD TO BE TURNED OFF, THEN RE-STARTED, FOR MOVEMENT TO BE REGAINED. THIS HAPPENED IN HEAVY TRAFFIC AND BLOCKED A LANE FOR A COUPLE OF MINUTES, UNTIL I COULD PULL OFF THE ROAD. THIS HAPPENED ON PREVIOUS OCCASIONS AT HIGHWAY SPEED TOO, BUT, WE HAD MORE RECENTLY REPLACED THE THROTTLE BODY UNIT, AS THIS WAS A PRIOR DIAGNOSIS FOR THIS FAILURE CONDITION. NOW, WE'RE NOT SURE THE VEHICLE CAN BE TRUSTED AT ALL.
Power train, Engine, Fuel/propulsion system, Jun 11, 2015
INITIALLY THE ISSUE STARTED WITH ROUGH IDLING OF THE CAR, ENGINE TICKING, AND ENGINE STALLING. AFTER INDICATING THIS TO THE DEALERSHIP, THEY INFORMED ME THAT THE ECM NEEDED TO BE REPROGRAMMED BECAUSE THE OIL LIFE INDICATOR WAS NOT PROPERLY CALIBRATED CAUSING THE SYSTEM TO THINK THAT THERE WAS MORE LIFE ON THE OIL THAN THERE ACTUALLY WAS. THE ENGINE BALANCE CHAIN EVENTUALLY BROKE WHILE ON THE INTERSTATE (55 MPH), DUE TO IMPROPER OIL LUBRICATION. THE FUEL PUMP, WATER PUMP, AND A FEW OTHER ITEMS HAD TO BE REPLACED DUE TO THE DAMAGE CAUSED WHEN THE CHAIN BROKE. I NOTIFIED THE DEALERSHIP ONCE AGAIN AFTER ENGINE TICKING/ ROUGH IDLING RE-OCCURED AND THEY INDICATED TO ME THAT THE ENGINE TICKING DURING STARTUP WAS NORMAL. THE ENGINE TICKING PROGRESSED TO BECOMING A CONSTANT NOISE. I NOTICED THAT WHEN I TOOK THE OIL IN FOR AN OIL CHANGE, APPROXIMATELY 2000 MILES IN, THAT THE OIL DIPSTICK WOULD COME UP COMPLETELY DRY. THIS INDICATED THE VEHICLE WAS EXPERIENCING AN EXCESSIVE AMOUNT OF OIL CONSUMPTION. I TOOK THE VEHICLE TO THE DEALERSHIP WHO INDICATED THAT PISTONS HAD TO BE REPLACED AND THE EXHAUST MANIFOLD WAS CRACKED. THIS INDICATED THAT THE ENGINE WAS OBSERVING SOME EXCESSIVE AMOUNT OF HEAT MOST LIKELY DUE TO THE OIL CONSUMPTION ISSUE. DURING THESE ISSUES, NO SERVICE ENGINE LIGHT EVER CAME ON. THE CAR HAD TO BE TAKEN BACK TO THE DEALERSHIP AFTER THE SERVICE ENGINE LIGHT CAME ON WHICH INDICATED THAT THE CAM SHAFT ACTUATOR SOLENOIDS AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CATALYTIC CONVERTER MOST LIKELY FAILED DUE OIL SEEPING INTO THE EXHAUST WHICH COATED THE CERAMIC SUBSTRATE & THE EXCESSIVE HEAT EXPERIENCED BY THE ENGINE (AS INDICATED BY THE CRACKED MANIFOLD) DAMAGED THE CERAMIC SUBSTRATE. OIL CONSUMPTION LEADS TO EXCESSIVE HEAT FROM THE ENGINE WHICH CAN BE A FIRE HAZARD. ENGINE STALLING DUE TO OIL CONSUMPTION LEADS TO CRASH SAFETY ISSUES.
Engine, Jun 10, 2015
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS IDLING EXTREMELY ROUGH AND THEN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE CAM SHAFT ACTUATOR SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Other or unspecified, Jun 8, 2015
COLUMBIA, SC--I TOOK THE VEHICLE TO THE DEALERSHIP TO REPAIR AN IGNITION ISSUE AND TOLD THEM THAT I WAS HAVING A WHINING-TYPE ENGINE NOISE WHEN I ACCELERATED WHILE THE A/C WAS ON, AND THAT THE A/C WAS STARTING TO LOSE ITS COOLING CAPACITY. THE TECHNICIAN INFORMED ME THAT MY COMPRESSOR WAS GOING OUT, BUT THAT IT WOULD PROBABLY LAST INTO THE SUMMER, BUT BY THE END OF APRIL I HAD TO HAVE IT REPLACED, TO THE TUNE OF $1260. EVEN THOUGH MY CAR WAS OUT OF WARRANTY BECAUSE OF YEARS, IT HAD LESS THAN 28,000 MILES ON IT AT THE TIME OF THE COMPRESSOR FAILURE. I CONTACTED GM AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO SINCE THE VEHICLE WAS BEYOND THEIR 3-YEAR WARRANTY PERIOD. I POSTED THIS ISSUE ON A SITE CALLED REPAIRPAL, AND I HAVE RECEIVED NUMEROUS EMAILS FROM OWNERS WITH THE SAME PROBLEM.
Power train, Electronic stability control (ESC), Engine, Jun 6, 2015
I WAS DRIVING AND ALL OF A SUDDEN , THE CHECK ENGINE LIGHT CAME ON AND "REDUCED ENGINE POWER" MESSAGE APPEARED. YOU ARE AT HIGHWAY SPEED AND SUDDENLY YOU CAN ONLY GO 30 MILES AN HOUR NO MATTER HOW MUCH ACCELERATOR IS DEPRESSED. AFTER PULLING OVER AT THE FIRST AVAILABLE SAFE AREA, TURNING OFF THE CAR AND RESTARTING SEEMED TO RESET THE CAR SO IT WAS ABLE TO PROCEED. THIS CONTINUED TO HAPPEN UNTIL I ATTEMPTED TO CLEAN THE THROTTLE BODY. THE THROTTLE BODY WASN'T OPERATING CORRECTLY. CLEANING IT DID STOP THE "REDUCED ENGINE POWER" MESSAGE. THIS CAR ALSO BURNS OIL, NO LEAKS, BUT YOU NEED A QUART OR TWO OF DEXOS OIL A MONTH. GM SEEMS TO THINK THIS IS NORMAL. ALSO THE CAR STALLS AS YOU REDUCE SPEED, LIKE COMING TO A TRAFFIC LIGHT. IT WORKS FINE FOR AWHILE, BUT ON CERTAIN DAYS, IT STALLS EVERY TIME YOU SLOW DOWN. THE CHECK ENGINE LIGHT POINTS TO A GAS PEDAL SWITCH.