2012 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 685 owner complaints filed for this model year. This is the 5th highest complaint count among 21 Equinox model years with reports.
Of the 2012 reports, 16 involved a crash and 6 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 19, 2011
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES, MANUFACTURED FROM JULY 18, 2011, THROUGH SEPTEMBER 6, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). THE TIRE PRESSURE MONITORING SYSTEM IS DESIGNED TO ILLUMINATE THE TIRE PRESSURE WARNING LIGHT WHEN THE PRESSURE IN A TIRE IS 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE. ON THESE VEHICLES, THE LIGHT WILL NOT ILLUMINATE UNTIL THE TIRE PRESSURE IS MORE THAN 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE.
UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH. THE RESULTING CRASH COULD CAUSE SERIOUS INJURY. UNDERINFLATED TIRES CAN ALSO RESULT IN PREMATURE OR IRREGULAR WEAR, POOR HANDLING, AND POOR FUEL ECONOMY.
GM DEALERS WILL UPDATE THE BODY CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 9, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Campaign 11V511000 on NHTSA.gov
Representative owner complaints: engine
361 reports, newest first. Show all
Engine, Aug 27, 2019
THE ENGINE HAS BEING REPLACE AND WE ARE HAVING TROUBLE WITH THIS ONE CHECK ENGINE LIGHT WAS CAME ON TWICE EXCESSIVE OIL CONSUMPTION AS WELL
Power train, Other or unspecified, Engine, Aug 23, 2019
AT THE START OF VEHICLE IS FINE BUT ONCE PUT IN GEAR REVERSE AND GO TO PUT BACK UP IT CUTS OFF IT DOES THIS SEVERAL TIMES BEFORE IT'S OK THEN WHILE DRIVING IT IS OK ONCE STOP AT RED LIGHT OR JUST STOP IN TRAFFIC IT CUTS OFF ONCE IT'S CUTS OFF THE STEERING WHEEL LOCKS UP AND HARD TO PUT BACK IN PARK ONCE IT STOPS THE ENGINE LIGHT COMES ON BUT ONCE CAR IS BACK ON ENGINE LIGHT SOMETIMES GOES BACK OUT I HAVE TAKEN IT TO SEVERAL DIFFERENT SHOPS AND THE TOLD ME TO CONTACT MANUFACTURE BECAUSE ALL CODES ARE GOOD
Engine, Jul 24, 2019
TAKATA RECALL, I HAVE A 2012 EQUNIOX, THE TIMING CHAIN SLIPED AND BROKE CAUSING ENGINE DAMAGE,I AM A GM MAN BY HEART, OWN ALL GM PRODUCTS, MY SILVERODO HAS 329000 MILES, AND STILL GOING, MY YUKON ,266000 STILL GOING, WHY DO I HAVE A 2012 EQUNIOX WITH 138000 MILES AND A CHAIN BREAKS AND DESTROYS MY ENGINE, I WAS TOLD THAT GM WAS SENDING RECALL WARRANTYS FOR THIS 2012 EQUNIOX FOR THIS PROBLEM, PLEASE ADVICE, (XXXXX) IS MY NAME, (XXXX) IS MY NUMBER, (XXXX) IS MY EMAIL ADDRESS. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine, Jul 16, 2019
THE EQUINOX BURNS EXCESSIVE OIL AND MAKE LOUD NOISE IF THE OIL GET LOW. NO LOW OIL LIGHT INDICATOR DOES NOT WORK. AFTER MONITORING THE ENGINE CONSUMPTIONS FOR 2 MONTHS, I HAVE TO PUT A QUART OF OIL EVERY 300/400 MILES WHICH IS EVERY TWO WEEKS.
Engine, Jul 12, 2019
OIL CONSUMPTION IS RIDICULOUS. I HAVE TO ADD OIL EVERY 750 MILES, CAR MAKES TICKING NOISE WHEN FIRST STARTED AND LUNGES WHEN VEHICLE COMES TO A STOP. SLUGGISH WHEN DRIVING ON INTERSTATE.
Engine, Jul 12, 2019, fire
GM NOTIFIED US OF A KNOWN OIL CONSUMPTION PROBLEM WITH THE VEHICLE. OUR VEHICLE WAS CONSTANTLY LOSING OIL. WE COMPLETED THE OIL CONSUMPTION TESTS OVER A PERIOD OF TWO YEARS BEFORE THE SERVICE DEPARTMENT WOULD REPLACE THE PISTON AND RINGS, WHICH WERE REPLACED IN JUNE 2018. JULY 1ST 2019, AFTER 10,000 MILES, THE ENGINE EXPLODED AND CAUGHT FIRE WHILE DRIVING THE VEHICLE DOWN THE STREET. FORTUNATELY, NO ONE WAS SERIOUS HARMED. THE VEHICLE STOPPED IN THE MIDDLE OF A 6 LANE STREET IN MODERATE TRAFFIC. THE FIRE DEPARTMENT WAS CALLED AND PUT THE FIRE OUT. THE VEHICLE COULD NOT BE PUSHED OUT OF TRAFFIC AND WAS TOWED TO THE SERVICE DEPARTMENT.
Engine, Jun 23, 2019
ON THREE DIFFERENT OCCASIONS, I HAD AN EQUINOX SERVICED FOR WEIRD ENGINE SOUNDS. EACH TIME, I WAS TOLD IT WAS A NORMAL SOUND. THE FIRST TIME OCCURRED A MONTH AFTER I PURCHASED THE VEHICLE. THE SECOND TIME, MY VEHICLE SHUT OFF AT A STOP LIGHT AND TURNED ON SERVICE ENGINE/ SERVICE STABILITRAK. THE THIRD TIME, THE COMPANY I BROUGHT IT TO SAID THAT MY VEHICLE WAS HAVING OIL CONSUMPTION AND RECOMMENDED HAVING MY PISTON RINGS REPLACED. I'VE CALLED GENERAL MOTORS MANY TIMES AND EACH TIME I WAS TOLD THAT I WOULD HAVE TO PAY TO REPLACE THESE PARTS MYSELF. I JUST HIT A YEAR AFTER I BOUGHT THIS VEHICLE. I PARKED IT SEVEN MONTHS AFTER PURCHASING IT DUE TO THE NOISE AND OIL COMSUMPTION AS RECOMMEND. MY OIL WAS BARELY ON THE DIP STOP THE LAST TIME IT WAS BROUGHT IT. I HAD AN OIL CHANGE NOT EVEN THREE WEEKS BEFORE THIS OCCURRED. GENERAL MOTORS SHOULD BE ASHAMED OF MAKING THIS VEHICLE. MY CAR ONLY HAS 153,000 MILES ON IT.
Steering, Power train, Engine, Jun 5, 2019
VEHICLE WILL STOP WHILE DRIVING, SITTING AT LIGHT, AND DRIVEWAY.. I HAVE TO CONTINUE PUTTING OIL IN EVERY OTHER DAY. POWER STEERING LIGHT CAME ON, UNABLE TO START MY VEHICLE OR ROLL WINDOWS UP. DOESN'T WANT TO START NOW.
Engine, May 21, 2019
DURING 2018 AND EARLIER, MY 2012 EQUINOX WHICH WAS PURCHASED BRAND NEW 07/25/2012 HAS BEEN BURNING/USING WAY MORE OIL THAN NORMAL. THE OIL CHECK LIGHT AND/OR CHECK ENGINE LIGHT DOES NOT COME ON. THERE IS A RATTLING NOISE FROM THE ENGINE, WHICH MY HUSBAND THINKS IT COULD BE THE PISTONS AND/OR VALVES. THERE IS NO LEAKAGE ON THE CARPORT OR SEALS. I HAVE ALWAYS TAKEN MY VEHICLE TO BE SERVICED AT THE BURIEN CHEVROLET DEALERSHIP. I HAVE MENTION NUMEROUS TIMES ABOUT THE OIL SITUATION AND THE SERVICING REP. ALWAYS SAID, JUST MAKE SURE TO MONITOR IT. I HAVE A PROBLEM WITH ALWAYS ADDING MORE THAN THE NORMAL AMOUNT OF OIL AND NOT ACTUALLY FIXING THE INTERNAL RATTLING NOISE (ROOT CAUSE). AFTER RESEARCHING THIS TYPE OF SITUATION FOR MY VEHICLE TYPE, I FOUND IT FALLS EXACTLY IN LINE WITH 'EXCESSIVE ENGINE OIL CONSUMPTION' SITUATION. SAME AUDIBLE RATTLE OR KNOCK FROM THE ENGINE CAN BE HEARD. I HAVE NEVER RECEIVED ANY INFORMATION REGARDING THIS AND HAVE A SCHEDULED DIAGNOSTIC TEST SCHEDULED FOR TOMORROW. I SHOULD DEMAND THE DEALER TO SERVICE PERFORM AN OIL CONSUMPTION TEST FOR FREE AND IF MY VEHICLE DOES NOT PASS, HAVE THE DEALER FIX THE PISTONS AND/OR VALVES BILLED TO GM. MY ASK IS'WOULD NHTSA HAVE ANY DOCUMENTATION AND/OR LINKS TO ASSIST IN FOLLOWING UP?
Engine, May 14, 2019
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHITE BEAR LAKE CHEVROLET(1801 COUNTY RD. FE, WHITE BEAR LAKE, MN) WHERE IT WAS DIAGNOSED THAT PARTS OF THE ENGINE WERE DAMAGED DUE TO AN OIL CONSUMPTION FAILURE. THE ENGINE ACTUATOR, THE CATALYTIC CONVERTER, THE ENGINE PISTONS AND THE TIMING CHAIN WERE ALL REPLACED AND THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. *BF CONSUMER STATED PARTS WERE REPLACED TWICE BUT WASN'T FIXED.*JB
Engine, May 3, 2019
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE HESITATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE THE OIL FILTER WAS REPLACED AND FIVE QUARTS OF OIL WERE ADDED. THE CONTACT ALSO STATED THAT THE OIL CONSUMPTION ON THE VEHICLE WAS APPROXIMATELY A QUART AND A HALF HIGH EACH WEEK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 156,284.
Electrical system, Electronic stability control (ESC), Engine, May 1, 2019
BACK ON JAN 14, 2019 OIL WAS CHANGED AS PART OF ROUTINE AT A SERVICE STATION. OPERATOR SUGGESTED WE TAKE IT IN TO THE DEALERS AS PART OF AN OIL CONSUMPTION RECALL HE HEARD ABOUT, WITHIN 200 MILES WE TOOK IT INTO A DEALERSHIP FOR THE TEST TO BE PERFORMED AND THEY REFUSED TO DO IT DUE TO A REAR MAIN SEAL LEAK THAT NO ONE MENTIONED EARLIER OR AT THE OIL CHANGE PLACE. THEY WOULDN'T REPAIR IT AS PART OF THE GM SERVICE BULLETIN 14882 (WHICH IS WHAT CAUSED THE ISSUE) HAD TO PAY $1700 JUST TO GET THE SEAL FIXED SO THEY COULD PERFORM THE TEST ON AN ISSUE GM ALREADY WAS AWARE OF! VEHICLE FINALLY FAILED THE CONSUMPTION TEST AND HAD THE RECALL DONE AT ANOTHER DEALERSHIP. WITHIN 3 WEEKS OF BEING FIXED MULTIPLE ELECTRONIC ISSUES HAVE POPPED UP LIKE THE STABILITRAK DISABLING, ENGINE POWER DECREASE WARNING, STALLING WHEN IN IDLE, BURNT SMELL, AIR BAG LIGHTS, AND ABOVE AVG ENGINE NOISES AND HAS SHUT DOWN ON THE HIGHWAY. TAKING IT BACK TO THE DEALER WHO FIXED IT TO SEE WHAT CAN BE DONE. THIS IS MY WIFE'S DAILY DRIVER AND TAKES OUR KIDS EVERYWHERE SO IT'S IMPERATIVE THAT PEOPLE READ THIS AN REALLY THINK HARD BEFORE BUYING THIS GM PRODUCT IF YOU'VE GOT A FAMILY. CURRENT;Y UNDER 91,000 MILES BUT IT SEEMS LIKE OIL CHANGES BECAME MORE FREQUENT AROUND 75,000 WITHOUT WARNING OF OIL BEING LOW.
Engine, Apr 19, 2019
USING OIL. I HAVE TO ADD OIL SEVERAL TIMES BETWEEN CHANGES. IT DOES NOT SMOKE; NOR DOES THE OIL GAUGE STATE ANY CHANGES. THE OIL GAUGE LIGHT DOES NOT COME ON EITHER TO INFORM ME OF THIS. THIS HAS BEEN HAPPENING FOR THE PAST YEAR OF SO.
Engine, Apr 17, 2019
SINCE BUYING THIS VEHICLE, IT HAS EXCESSIVELY BURNED THROUGH OIL. EVERY TIME I GO FOR AN OIL CHANGE WHICH IS ALWAYS BEFORE THE AVG. 5000 MILES I AM TOLD THAT THE OIL IS VERY LOW. I HAVE STARTED ADDING 2-3 QUARTS OF OIL IN BETWEEN OIL CHANGES- THIS STILL SHOWS UP AS LOW OIL AT THE OIL CHANGE. I NEVER HAVE AN INDICATOR LIGHT TELLING ME MY OIL IS LOW. THE FIRST COUPLE OF TIMES I WENT IN TO CHANGE THE OIL AFTER I BOUGHT IT THE CAR WAS RIDING REALLY ROUGH- SHAKING, LOUD, STALLING. I DIDN'T KNOW WHAT IT WAS. GOOD THING I TOOK IT FOR AN OIL CHANGE RIGHT AWAY. I WAS TOLD IT WAS ALMOST COMPLETELY DRY! SO I HAVE BEEN MONITORING IT SINCE AND ADDING OIL. IT SEEMS LIKE THE PROBLEM IS GETTING WORSE. AT MY LAST OIL CHANGE I FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THE EQUINOX. I CALLED CHEVY DEALERSHIP. WAS GIVEN THE RUN AROUND. I PERSISTED AND WAS FINALLY TRANSFERRED TO SOMEONE WHO KNEW OF THE ISSUE. I WAS TOLD I NEEDED A OIL CONSUMPTION TEST AND I WOULD HAVE TO PAY FOR IT. THEY WOULD CHECK MY OIL EVERY 1000 MILES X3 TO SEE IF IT QUALIFIED FOR FREE REPAIR. AFTER DOING SOME SEARCHING ONLINE I FOUND OUT THAT GM IS BEING SUED BY SEVERAL STATES BECAUSE OF THIS EXACT ISSUE. UNFORTUNATELY I DO NOT LIVE IN THOSE STATES. I DO NOT FEEL SAFE DRIVING THIS VEHICLE NOW THAT I KNOW THIS PROBLEM IS GETTING WORSE AND I HAVE FOUND OUT THAT SOME OF THE CARS WITH THE SAME ISSUE, HAVE HAD THEIR ENGINE SEIZE WHILE DRIVING IT ON THE HIGHWAY.
Engine, Fuel/propulsion system, Apr 17, 2019
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HIGH OIL CONSUMPTION, WHICH CAUSED THE CONTACT TO HAVE TO ADD EXTRA OIL IN THE VEHICLE WEEKLY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 73,000. *BF CONSUMER STATED ENGINE BLEW, STALLING OF CAR, OIL CONSUMPTION RAPIDLY. DEALER FIXED PROBLEMS. ENGINE LIGHT CAME BACK ON JANUARY 2019 TOOK BACK TO DEALER, DEALER STATED NEEDED TO CHECK OIL THERE WAS NONE IN THE CAR. CAR STARTED SHAKING @ LIGHT STALLING, MAKING LOUD NOISE. GMC IS AWARE OF THE PROBLEM AND REFUSES TO FIX THE PROBLEM WHICH IS THE PISTONS THAT NEED REPAIR.*JB
Power train, Electrical system, Engine, Apr 12, 2019
THE VEHICLE TURNED COMPLETELY OFF, COULD NOT GET KEY OUT OF IGNITION AND ELECTRICAL SYSTEM WAS TOTALLY DONE. I HAD TO GET IT TOWED TO REPAIR SHOP. I PAID 1500 TO GET IT BACK ON. R STOPPED IN THE MIDDLE OF HIGHWAY WHILE DRIVING. REPAIRED IT BY CHANGING TIMING CHAIN AND A MONTH LAYER THE ELECTRICAL SYSTEM WENT OUT AGAIN WHILE WAITING AT A STOP LIGHT. NO WARNING JUST TURNED COMPLETELY OFF AND HAD TO GET IT TOWED AGAIN TO CAAR REPAIR SHOP. I WAS TOLD THAT IT WAS PROBABLY.TJE TRANSMISSION OR ENGINE. NOT WORTH THE PRICE OF REPAIR BECAUSE IT WOULD PROBABLY END UP COSTING MORE THAN THE CAR WAS WORTH.
Steering, Engine, Apr 1, 2019
I PURCHASED THIS CAR ON 3/29/2019 AND ON 4/1/2019 FOUND THAT THE ENGINE IS SUUSEPTABLE TO EXCESSIVE OIL CONSUMPTION CAUSING ENGINE TO WEAR OUT AND COULD STOP RUNNING ON THE ROAD MAKING IT A SAFETY HAZARD. ALSO THAT THE STEERING CAUSES RESISTANCE TO STEERING WHEN CHANGING LANES CAUSING A HIGHWAY SAFETY HAZARD. AM I INCLUDED IN THE CLASS ACTION LAWSUIT FILED AGAINST GENERAL MOTORS?
Engine, Mar 27, 2019
FREQUENT STALLING WHEN STARTING FROM A STOP INCLUDING AT RED LIGHTS AND STOP SIGNS. ALSO TRIPS CHECK ENGINE LIGHT. HAVE TAKEN IT IN FOR SERVICE SEVERAL TIMES. CHECKED THROTTLE BODY, CAM SENSOR, OTHER SENSOR, SOLENOIDS, CHANGED OIL TWICE, CHECKED FOR RECALLS OR SERVICE BULLETINS, ALL WORK DONE BY MECHANICS AT GOODYEAR, THEY TRIED AND TRIED AND FINALLY GAVE UP AFTER SAYING IT WAS A REAL SAFETY ISSUE AND THEY HAD NO IDEA HOW TO FIX IT. THE DEALER'S POSITION IS THAT THERE IS NO PROBLEM, BUT OBVIOUSLY THERE IS. THE CHECK ENGINE LIGHT CODES HAVE BEEN REVIEWED AND EVERY POSSIBLE CAUSE SEEMS TO HAVE BEEN EXPLORED. THERE ARE QUITE A NUMBER OF SIMILAR COMPLAINTS ABOUT STALLING FOR THE EQUINOX IF DOING A WEB SEARCH. HAS RECURRED OVER SEVERAL WEEKS, GOODYEAR SERVICE TYPICALLY FIXES IT FOR LESS THAN 50 MILES.
Engine, Mar 25, 2019
DRIVING TO WORK ON CITY STREET AFTER GETTING OFF INTERSTATE THE ENGINE LOCKED UP (ALL THE OIL WAS FORCED OUT THROUGH THE REAR MAIN SEAL) IN MY 2012 CHEVROLET EQUINOX WITH ONLY 76,542 MILES. LUCKILY I WAS NOT ON THE INTERSTATE AT 60 MPH - WHO KNOWS WHAT COULD HAVE HAPPENED? GENERAL MOTORS KNOWS ABOUT THIS PCV AND EXCESSIVE OIL CONSUMPTION ISSUE. THEY HAVE EXTENDED "SPECIAL COVERAGE" FOR PART OF THIS PROBLEM. IF LETTERS WERE SENT OUT I NEVER RECEIVED ANY. THIS DEFECT IS HAPPENING MORE FREQUENTLY - MANY COMPLAINTS AVAILABLE ON THE INTERNET. MAYBE THIS 4 CYLINDER ENGINE NEEDS TO BE INVESTIGATED BEFORE SOMEONE GETS INJURED. THE GM DEALER SAID THERE WAS NO NEGLECT ON MY PART BUT I HAD TO PAY $5194.15 TO HAVE MY ENGINE REPLACED.
Engine, Fuel/propulsion system, Visibility/wiper, Mar 23, 2019
I CONTACTED CHEVROLET IN NOVEMBER 2018 ABOUT EXCESSIVE OIL CONSUMPTION. MY CAR IS USUALLY 2.5 QUARTS LOW BY THE TIME 3000 MILES IS DRIVEN FROM THE LAST OIL CHANGE & I AM WORRIED MY ENGINE WILL LOCK UP. I DO ALL ROUTINE MAINTENANCE AND GET REGULAR OIL CHANGES AND SERVICE. THIS MODEL SHOULD NOT USE THAT MUCH OIL BETWEEN OIL CHANGES. NOW, SINCE DEALING WITH THESE OTHER ISSUES, WHEN I COME TO A STOP, IT IDLES FROM ABOUT 700 DOWN TO 500 AND IT IDLES SO LOW, MY LIGHTS FLICKER & IT SOUNDS LIKE IT IS GOING TO CUT OFF. MY VEHICLE IDLES CORRECTLY WHEN IN PARK. IT ONLY IDLES ROUGHLY WHEN IN DRIVE OR REVERSE WHILE AT A STOP. I CONTACTED CHEVROLET AGAIN,VIA PHONE, AND THEY TELL ME "UNFORTUNATELY IT'S NOT PART OF THE RECALL AND REPAIRS WILL BE OUT-OF-POCKET" I AM DISAPPOINTED THAT CHEVROLET WONT STAND BEHIND THEIR PRODUCTS ENOUGH TO RECALL AND REPAIR THEM AS THEY SHOULD BE. THIS PROBLEM STARTED AT AROUND 114,000 MILES. WHILE THIS WAS ALL GOING ON, THE WINDSHIELD WIPER MOTOR AND TRANSMISSION HAD TO BE REPLACED, WHICH WAS ALSO A RECALL, BUT NOT ON MY VEHICLE. I AM SO DISAPPOINTED THAT CHEVROLET WONT RECALL AND REPAIR MY VEHICLE. THIS IS DEFINITELY SOMETHING THAT THEY SHOULD TAKE CARE OF. HOW MANY PEOPLE COMPLAINING OF THE SAME ISSUES BEFORE THEY DO WHAT THEY'RE SUPPOSED TO SO THEIR CUSTOMERS ARE HAPPY AND THEIR VEHICLES ARE IN PROPER WORKING AND DRIVING CONDITION SO THEY DON'T ENDANGER OTHERS FROM FAULTY PARTS?! IF MY VEHICLE DIES WHILE DRIVING DOWN THE INTERSTATE, THAT WILL CAUSE PROBLEMS FOR MORE THAN JUST ME! I HAVE EMAILED CHEVROLET 2 OTHER TIMES AND HAVE RECEIVED NO RESPONSE. I'M SO DISAPPOINTED. I EXPECTED THEM TO MANUFACTURE BETTER QUALITY MOTORS THAN WHAT THESE HAVE TURNED OUT TO BE. IT'S SAD IT TAKES SO MANY PEOPLE TO COMPLAIN TO ACTUALLY GET SOMETHING DONE.
Engine, Mar 12, 2019
GM SERVICE BULLETIN 14882 WHILE DRIVING MY 2012 CHEVY EQUINOX IT DIED SUDDENLY WITHOUT WARNING ON A CITY STREET. NO WARNING LIGHTS, OR NOTHING TO INDICATE A PROBLEM. I WAS LUCKILY ABLE TO GET TO A SAFE LOCATION WHERE I NOTICED A TRAIL OF OIL AND OIL SEVERELY LEAKING OUT FROM UNDERNEATH MY VEHICLE. I HAD IT TOWED TO A CHEVY DEALERSHIP AND THE PCV VALVE IS PLUGGED AND CAUSED THE REAR MAIN SEAL TO LEAK. MY VIN NUMBER IS NOT COVERED IN THE GM SERVICE BULLETIN 14882 EVEN THOUGH IT IS THE EXACT SAME ISSUE. THIS IS A HAZARD FOR DRIVERS AS THERE WAS NO WARNING AT ALL OF AN ISSUE AND MY VEHICLE DIED SUDDENLY.
Engine, Fuel/propulsion system, Mar 9, 2019
THERE IS A PROBLEM WITH THE ACTUATOR SOLENOIDS WITH THE 2012 CHEVY EQUINOX. WHILE OPERATING THE 2012 CHEVY EQUINOX IN ANY CAPACITY IT STALLS ESPECIALLY WHEN ACCELERATING FROM A COMPLETE STOP CAUSING THE VEHICLE TO STOP IN ONCOMING TRAFFIC. THEY CAUSE THE VEHICLE TO ALSO STALL WHEN BACKING AND OR EVEN WHEN IN IDLE. WE HAVE REPLACED THESE TWICE IN THE LAST 5 MONTHS.
Electrical system, Engine, Mar 8, 2019
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE ELECTRICAL SYSTEM FAILED AND THE CONTACT HAD TO USE FORCE TO CONTROL THE STEERING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THERE WAS AN OIL LEAK, THE REAR MAIN SEAL NEEDED TO BE REPLACED, AND THE PVC VALVE NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 181,000.
Power train, Engine, Fuel/propulsion system, Mar 7, 2019
SINCE APRIL 2018 I HAVE BEEN EXPERIENCING ISSUES WITH MY VEHICLE WHEN COMING TO A SLOW STOP. INITIALLY I THOUGHT THE ISSUE HAD TO DO WITH MY BRAKES. I HAVE TAKEN THE VEHICLE IN TO THE BRAKE SHOP THREE TIMES SINCE APRIL 2018 AND THEY HAD REPEATEDLY TOLD ME THE BRAKES ARE NOT THE ISSUE. I HAD MY CHECK ENGINE LIGHT COME ON IN DECEMBER 2018 SO I TOOK MY VEHICLE INTO THE HUBER CHEVROLET IN OMAHA FOR AN OIL CHANGE EVEN THOUGH IT WAS NOT DUE YET FOR ANOTHER 3 WEEKS. I WAS NEVER TOLD DURING THIS VISIT THAT MY OIL WAS LOW. ON MARCH 7TH, 2019 THE CHECK ENGINE LIGHT CAME ON AGAIN SO I TOOK IT IN AGAIN THE SAME DAY EVEN THOUGH IT WASN'T DUE FOR AN OIL CHANGE FOR ANOTHER 1000 MILES. I WAS TOLD MY VEHICLE WAS 3 QTS LOW ON OIL. I WAS ALSO TOLD OF THIS "SPECIAL POLICY". I WAS ASKED TO BRING MY VEHICLE BACK IN AFTER 500 TO 700 MILES TO HAVE THE OIL CONSUMPTION TESTED. I WAS TOLD MY VEHICLE'S "POLICY" ONLY LASTED TIL MAY 2019 WHICH IS JUST A COUPLE MONTHS AWAY. I WAS ALSO TOLD THAT ONE ISSUE THE FAST OIL CONSUMPTION CAUSED WAS ISSUES WITH THE VEHICLE SHAKING/RATTLING WHEN COMING TO A STOP. THESE ARE THE EXACT THINGS MY VEHICLE HAS BEEN EXPERIENCING SINCE APRIL 2018. I BELIEVE THAT THIS HUBER CHEVROLET GM DEALER SHOULD HAVE NOTIFIED ME DURING EARLIER VISITS ABOUT MY OIL CONSUMPTION ISSUE. AFTER MY OIL CHANGE TODAY I HAVE LEARNED FROM THE INTERNET OF ALL THE ISSUES CONCERNING OIL CONSUMPTION WITH GM VEHICLES MADE BETWEEN 2010-2017. I AM ADAMANT THAT I NEVER RECEIVED ANY LETTER FROM GM ABOUT THIS OIL CONSUMPTION PROBLEM. I AM UPSET THAT GM DEALERS LIKE THE ONE I GO TO WERE NOT OBLIGATED TO TELL OWNERS OF THESE VEHICLES ABOUT THE OIL CONSUMPTION ISSUE. I AM NOW IN THE POSITION OF HAVING JUST TIL MAY 2019 OF PROVING MY VEHICLE IS EXPERIENCING THIS SAME OIL CONSUMPTION ISSUE THAT GM AND ITS DEALERS HAVE BEEN WELL AWARE OF.
Engine, Mar 6, 2019
MY WIFE WAS DRIVING DOWN THE HIGHWAY AND SHE RECEIVED A WARNING STATING 'REDUCED ENGINE POWER' AND 'SERVICE STABILITACK'. WISHING A FEW SECONDS OF THIS HER CAR DIED ON THE HIGHWAY AND WOULD NOT START BACK UP. UPON INITIAL REVIEW THE PCV LINE WAS BLOCKED WITH ICE AS IT WAS SINGLE DIGIT TEMPERATURE. WHEN I CHECKED THE OIL LEVEL THERE WAS NOTHING. THE OIL LIGHT NEVER CAME ON ACCORDING TO MY WIFE. I PUT 2 QUARTS OF OIL IN THE CAR AND IT STARTED BACK UP, HOWEVER IT BARELY MADE IT 4 MILES BACK TO THE HOUSE BEFORE THE OIL WAS GONE AND THE UNDERCARRIAGE OF MY VEHICLE WAS SMOKING FROM THE OIL COMING OUT. THIS IS EXACTLY DESCRIBED IN BULLETIN 14882. MY CAR HAS JUST OVER 107K MILES AND APPEARS MEET ALL CRITERIA OF SAID BULK ITEM. HOWEVER, UPON SPEAKING WITH CHEVROLET ABOUT THIS BULLETIN. MY CAR IS NOT COVERED.