2012 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 685 owner complaints filed for this model year. This is the 5th highest complaint count among 21 Equinox model years with reports.
Of the 2012 reports, 16 involved a crash and 6 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 19, 2011
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES, MANUFACTURED FROM JULY 18, 2011, THROUGH SEPTEMBER 6, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). THE TIRE PRESSURE MONITORING SYSTEM IS DESIGNED TO ILLUMINATE THE TIRE PRESSURE WARNING LIGHT WHEN THE PRESSURE IN A TIRE IS 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE. ON THESE VEHICLES, THE LIGHT WILL NOT ILLUMINATE UNTIL THE TIRE PRESSURE IS MORE THAN 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE.
UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH. THE RESULTING CRASH COULD CAUSE SERIOUS INJURY. UNDERINFLATED TIRES CAN ALSO RESULT IN PREMATURE OR IRREGULAR WEAR, POOR HANDLING, AND POOR FUEL ECONOMY.
GM DEALERS WILL UPDATE THE BODY CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 9, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Campaign 11V511000 on NHTSA.gov
Representative owner complaints: visibility/wiper
121 reports, newest first. Show all
Engine, Visibility/wiper, Jan 2, 2019
EXHAUST CAM SHAFT SOLENOID VALVE REPLACED 3 TIMES WITHIN 1 YEAR. CAM SHAFT INTAKE ACCUATOR REPLACED 1 TIME. ENGINE CHECK LIGHT CAME ON WHILE TRAVELING ON FREEWAY. ERROR CODE P0014/P0013 CONFIRMED BY DEALERSHIP AT TIME OF REPAIRS. RECENTLY HAD FRONT WINDSHIELD WIPER TRANSMISSION FAILED. ALSO WHILE TRAVELING VIA FREEWAY DURING A HEAVY RAIN STORM THIS CAR HAS 58000 MILES AT THIS TIME AND VERY WELL MAINTAINED.
Visibility/wiper, Dec 7, 2018
WHILE DRIVING IN THE CITY, WIPERS COMPLETELY STOPPED WORKING AND HAD THE CAR TOWED TO A LOCAL GARAGE, WHO REPAIRED THE PROBLEM BY REPLACING COMPLETE WIPER ASSEMBLY AND MOTOR. MOTOR SEPARATED FROM LINKAGE. DEALER WAS OUT OF STOCK AND HAD TO ORDER PART SINCE THEY SOLD 3 THAT DAY.
Visibility/wiper, Nov 26, 2018
WHILE DRIVING IN HEAVY RAIN, WINDSHIELD WIPERS FAILED ON 2012 CHEVY EQUINOX. DEALER REPLACED BROKEN WIPER TRANSMISSION ASSEMBLY, BROKEN OFF LINK NEAR MOTOR, INSTALLED PART NUMBER 84241847, CHANGED DRAIN HOLE. 2013 IS COVERED BY RECALL IN US, 2010 THROUGH 2016 IS COVERED BY RECALL IN CANADA. NHTSA IS INVESTIGATING IF 1.7MILLION FURTHER MODEL YEARS SHOULD BE INCLUDED IN RECALL - YES THEY SHOULD (SAME EXACT PART NUMBER AS 2013 MODEL)!!! CHEVY CHARGED ME $253.78 FOR LABOR AND MATERIAL! 106K MILES
Visibility/wiper, Nov 24, 2018
FRONT WINDSHIELD DEFROST NOT WORKING, ALL AIR COMES THRU FRONT AND FLOOR VENTS
Engine, Visibility/wiper, Nov 18, 2018
BOUGHT MY 2012 EQUINOX 9/2012. IN FEBRUARY 2013 MY SUV MADE A LOUD NOISE AND WOULDN'T START. HAD IT TOWED TO DEALERSHIP AND THEY REPLACED THE MOTOR. TODAY WHEN I WAS DRIVING MY VEHICLE SHOWED "REDUCED ENGINE POWER" AND SLOWED TO ALMOST A STOP. I MADE IT HOME BUT NOT SURE IF IT'S DRIVEABLE NOW. I'M A NURSE AND WAS IN HOME HEALTH UNTIL THIS LAST YEAR, SO MY VEHICLE HAS HIGH MILEAGE. 113,000. BUT EVEN AT THAT YOU'D THINK SPENDING $23,000 ON A NEW VEHICLE IT WOULD LAST LONGER THEN 5 YEARS.
Visibility/wiper, Nov 9, 2018
THE WINDSHIELD WIPERS MOTOR ON THE WIPERS STOPPED WORKING WHILE I WAS DRIVING IN THE RAIN. THE WIPERS WERE BRAND NEW AND WERE THE REQUESTED BRAND FOR THIS VEHICLE.
Visibility/wiper, Nov 5, 2018
WHILE DRIVING ON A BUSY HIGHWAY, US RT 2, DURING A RAIN STORM, THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING. I WAS VERY FORTUNATE TO BE ABLE TO GET TO A SAFE PLACE TO STOP WITHOUT BEING HIT OR HITTING ANOTHER VEHICLE. I PURCHASED THIS VEHICLE ONLY SEVEN MONTHS AGO WITH 60,000 MILES IT NOW HAS 68,000 MILES. A MECHANIC THAT LOOKED AT THE VEHICLE FOUND THAT THE WIPER TRANSMISSION HAD BROKEN AT THE CONNECTION TO THE MOTOR. .THIS WAS A VERY DANGEROUS SITUATION CAUSED BY THE FAILURE OF A FAULTY PART. I HAVE ATTACHED THE REPAIR ORDER.
Visibility/wiper, Oct 29, 2018
ON THE HIGHWAY IN HIGH SPEED LANE IN A POURING RAIN WHEN THE WILNDSHIELD WIPERS STOPPED WORKING. I FELT THIS WAS LIFE THREATENING AS I COULD NOT SEE. BY THEE GRACE OF GOD I WAS ABLE TO MAKE IT TO THE BREAKDOWN LANE WITHOUT GETTING KILLED. I NOTICED THERE WAS A RECALL FOR THIS PROBLEM IN CANADA BUT NOT IN THE US. I HAVE OWNED MANY VEHICLES IN MY LIFETIME AND NEVER DID I HAVE A LIFE THREATENING SITUATION LIKE THIS ONE. GM SHOULD RECALL THESE CARS AND REPAIR THIS SITUATION BEFORE SOMEONE IS KILLED.
Visibility/wiper, Oct 20, 2018
10-11-18 4:15 PM LEAVENING THE 43 ON RAMP FOR HYW54/57 IN GREEN BAY WI. IN A RAIN STORM MY WIPER WENT COMPLETE OUT AND I COULD NOT SEE TO DRIVE WIPER MOTOR WENT COMPLETELY OUT
Visibility/wiper, Oct 15, 2018
TAMATA RECALL MY 2012 CHEVY EQUINOX WINDSHIELD WIPERS WENT OUT AS I WAS DRIVING ON BACKROADS TO WORK WITH LOW LIGHTING AND IN A STORM WHEN MY WINDSHIELD WIPERS WENT OUT AS I TURNED THE SPEED UP BECAUSE IT BEGAN TO RAIN A LOT MORE. THE WIPER JUST SWUNG ALL THE WAY UP AND OFF THE WINDSHIELD AND WOULD NO LONGER WORK. I PULLED OVER INTO CLOSEST NEIGHBORHOOD I COULD FIND AND LIMPED MY VEHICLE HOME AS SLOW AS I COULD TRYING TO SEE OUT OF MY CAR. THANK GOD THERE WAS NO TRAFFIC AT ;AM ON MY WAY TO WORK OR ELSE I COULD HAVE EASILY NOT BEEN ABLE TO SEE WITH THE LIGHTS AND THE RAIN WITH MY WIPERS NOT WORKING. AFTER SEEING A LOT OF YOUTUBE VIDEOS ON THE PROBLEM OCCUR INFO IN MODELS FROM 2010-2016 I FELT THE NEED TO FILE A REPORT. THE WIPER LINKAGES ARE HELD TOGETHER WITH CHEAP PLASTIC BUSHINGS THAT WILL FAIL INSTEAD OF USING LONGER LASTING HARDWARE LIKE A SHORT BOLT AND SELF LOCKING NUT TO KEEP THIS FROM HAPPENING.
Visibility/wiper, Sep 20, 2018
WINDSHIELD WIPERS SUDDENLY STOPPED WORKING WHILE DRIVING IN A RAIN STORM CAUSING VISIBILITY TO BE REDUCED. RESEARCH AVAILABLE SHOWS THIS HAS BEEN A COMMON PROBLEM WITH THIS AND OTHER MODELS OF THE EQUINOX.
Visibility/wiper, Sep 7, 2018
WHILE DRIVING AT NIGHT ON THE EXPRESSWAY IN A RAINSTORM, THE WINDSHIELD WIPERS SUDDENLY STOPPED & GOT STUCK WHILE UP, AFFECTING VISIBILITY FOR THE DRIVER. THE VISIBILITY WAS NOT ONLY IMPACTED BY THE WIPER STUCK IN THE UPRIGHT POSITION, BUT WORSE BECAUSE OF THE RAINSTORM THAT WE NO LONGER HAD WIPERS TO HELP WITH. IT WAS A SCARY SITUATION GOING DOWN THE HIGHWAY AT A HIGH RATE OF SPEED AND SUDDENLY LOSING VISIBILITY BECAUSE THE WINDSHIELD WIPERS QUIT OPERATING. LUCKILY WE WERE ABLE TO SAFELY PULL OVER TO THE SIDE OF THE ROAD, TRYING TO GET THE WIPERS TO WORK AGAIN. WE WERE ABLE TO PUT THEM DOWN, BUT THEY WOULD NOT OPERATE. UPON FURTHER INVESTIGATION, IT WAS DETERMINED THAT THE WIPER MOTOR IS WORKING BUT THAT THE WIPER TRANSMISSION HAD CORRODED IN THE BALL JOINTS, LEADING TO THE WIPERS BECOMING INOPERABLE. FURTHERMORE, IT WAS DETERMINED THAT WHILE THIS ISSUE IS RECALLED IN CANADA, ONLY THE 2013 MODELS ARE RECALLED IN THE USA, THOUGH OTHER YEARS AND MODELS ARE ALSO AFFECTED.
Visibility/wiper, Sep 4, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH WITH THE WINDSHIELD WIPERS ACTIVATED, THE WIPERS STOPPED IN THE UPRIGHT POSITION AND FAILED TO WORK. THE CONTACT CALLED THE LOCAL DEALER (EWALD CHEVROLET BUICK, 36833 E WISCONSIN AVE, OCONOMOWOC, WI 53066, (262) 567-5555) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 126,000. THE VIN WAS NOT AVAILABLE. *DT CONSUMER STATED FRONT WIPER MOTOR/TRANSMISSION WERE REPLACED.*JB
Visibility/wiper, Jul 31, 2018
IN A HEAVY RAINSTORM, DRIVING ON THE HIGHWAY, I TURNED MY WINDSHIELD WIPER SPEED TO MAX. THE WIPER'S STOPPED WORKING. I LOST COMPLETE VISIBILITY. I COULD HEAR THE MOTOR FOR THE WIPERS MOVING BUT NOTHING WORKED. IN AN INCREDIBLE PANIC, I TRIED TO TURN THEM ON/OFF, TO NO AVAIL. THIS INCREDIBLY DANGEROUS SITUATION WAS HANDLED AT SPEEDS OF 50 MPH IN THE FAST LANE. I HAD TO NAVIGATE, WITH NO VISIBILITY, OVER THREE LANES OF RUSH HOUR TRAFFIC LOOKING OUT MY BACK WINDOW - AS THE ONLY WAY TO JUDGE WHERE I WAS ON THE ROAD IN A HEAVY DOWNPOUR. THE REPAIR COST ME $368. I'VE DONE MY RESEARCH AND I'M SHOCKED TO SEE SO MANY SIMILAR COMPLAINTS. I THANK MY LUCKY STARS THAT THIS WAS THE ONLY DAY I COMMUTED WITHOUT MY KIDS. WHY IS THERE A RECALL TO FIX THIS IN CANADA AND NOT HERE? CHEVY NEEDS TO RECOGNIZE THIS PROBLEM AND POSSIBLE SAVE LIVES WITH A RECALL, IMMEDIATELY. WILL NOT BUY ANOTHER CHEVY PRODUCT.
Visibility/wiper, Jul 26, 2018
WINDSHIELD WIPERS SUDDENLY STOPPED WORKING AND WERE STUCK IN THE UPRIGHT POSITION WHILE DRIVING ON A CITY STREET DURING A HEAVY RAINSTORM. HAD TO CAREFULLY DRIVE TO WHERE I COULD GET THIS REPAIRED. THIS IS DEFINITELY A SAFETY ISSUE. HOPING IT WAS ONLY A BURNED OUT FUSE, UNFORTUNATELY IT WAS THE WIPER TRANSMISSION THAT WENT OUT. THE REPLACEMENT AND LABOR COST WAS $364.31.
Visibility/wiper, Jul 5, 2018
DRIVING ON A BUSY HWY IN A HEAVY RAIN STORM AND THE WIPERS ON HIGH WHEN THEY SUDDENLY STOPPED WORKING. EXTREMELY DANGEROUS SITUATION. UNABLE TO EVEN SEE THE EDGE OF THE ROAD. HORNS BLARING AS CARS AND TRUCKS PASSED WITHIN 3 INCHES OF MY SIDE VIEW MIRROR. GENERAL MOTORS NEEDS TO ADDRESS THIS PROBLEM NOW! BEFORE SOMEONE GETS KILLED.
Visibility/wiper, Jul 2, 2018
DRIVING ON FREEWAY IN A HEAVY DOWNPOUR WHEN THE WIPERS JUST QUIT WORKING. CAN HEAR MOTOR RUNNING BUT WIPER NOT MOVING.
Visibility/wiper, May 15, 2018
WHILE HIGHWAY DRIVING DURING A THUNDERSTORM, THE WINDSHIELD WIPERS RUNNING ON THE MEDIUM SETTING SUDDENLY STOPPED FUNCTIONING, CAUSING VIABILITY LOSS. THIS MADE IT UNSAFE TO CONTINUE DRIVING AND DIFFICULT EVEN CHANGING LANES TO PULL TO THE SHOULDER. MOTOR WAS STILL FUNCTIONING. FAULTY PART IS THE WINDSHIELD WIPER TRANSMISSION. ENTIRE TRANSMISSION WAS REPLACED. AGAIN TODAY, DURING A FLASH FLOOD WARNING RAINSTORM, WIPER TRANSMISSION FAILED WHILE HIGHWAY DRIVING WITH WIPERS ON HIGH SETTING CAUSING A COMPLETE VISIBILITY LOSS. ALMOST CAUSED AN ACCIDENT ATTEMPTING TO SAFELY PULL OUT OF LANES OF TRAFFIC. RESEARCH INDICATING CHEVROLET HAS RECALLED THIS PART IN CANADA AND REPLACED BUT NOT IN THE US
Visibility, Visibility/wiper, Apr 30, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS CEASED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER (CLASSIC CHEVROLET, 6877 CENTER ST, MENTOR, OH) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR FAILED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ASKED THE MANUFACTURER WHY THE VEHICLE WAS NOT INCLUDED AND WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.
Visibility/wiper, Apr 16, 2018
WINDSHIELD WIPER TRANSMISSION BROKE. THIS IS THE 4TH TIME SINCE WE GOT THE CAR FOR MY DAUGHTER. WE WILL BE REPLACING IT AGAIN LESS THAN 3 MONTHS FROM THE LAST TIME WE REPLACED THIS PART. THIS PROBLEM HAS BECOME VERY COSTLY AND VERY UNSAFE FOR MY DAUGHTER AND GRANDSON. MY DAUGHTER WAS ON HER WAY HOME FROM WORK IN THE BAD ICE STORM IN MICHIGAN ON 04/15/2018 AND THE WIPER TRANSMISSION BROKE FOR THE 4TH TIME. VERY UNSAFE AND NEEDS TO BE ADDRESSED BY GM ASAP. I AM TIRED OF REPLACING THIS PART EVERY 3 TO 4 MONTHS
Visibility/wiper, Apr 6, 2018
THERE IS CURRENTLY A RECALL FOR WIPER TRANSMISSION CORROSION WHICH COULD CAUSE THE WIPERS TO FAIL UNEXPECTEDLY. THE RECALL IN CANADA ONLY IS FOR YEARS 2010-2017 (25300-03: SAFETY RECALL ' FRONT WIPER TRANSMISSION CORROSION FAILURE (CANADA ONLY) ' 2010-2017 CHEVROLET EQUINOX & GMC TERRAIN). THERE IS ALSO ONE IN THE US BUT IT DOES NOT COVER 2012, THE YEAR OF MY EQUINOX (25302-01: SAFETY RECALL ' FRONT WIPER TRANSMISSION CORROSION FAILURE (USA ONLY) ' 2013 CHEVROLET EQUINOX & GMC TERRAIN). MY WIPERS RECENTLY FAILED DUE TO THIS VERY ISSUE ON 4/2/2018 AND THE US RECALL SHOULD EXPAND TO COVER THE SAME YEARS AS THE CANADIAN RECALL. THE CAR WAS THANKFULLY IN THE PROCESS OF GOING THROUGH PA STATE INSPECTION AND THE WIPERS FAILED DURING A TEST DRIVE.
Visibility/wiper, Mar 1, 2018
TAKATA RECALL. YESTERDAY (2/28/18) I WAS DRIVING DOWN THE ROAD IN POURING DOWN RAIN& THE WINDSHIELD WIPERS JUST STOPPED. YOU CAN HEAR THE MOTOR RUNNING BUT THEY WILL NOT MOVE. THE CAR WAS RUNNING AND THEY HAD BEEN WORKING FINE ALL DAY & THEN JUST STOPPED ALL OF A SUDDEN SUDDEN MAKING IT TO WHERE I COULD NOT SEE WHILE DRIVING. ## VIN PASSED ## 2012 CHEVEROLET EQUINOX ##
Engine, Visibility/wiper, Jan 4, 2018
2012 CHEVY EQUINOX WAS MAKING A KNOCKING NOISE TOOK IT TO MY MECHANIC. IT WAS OUT OF OIL BEFORE MY OIL CHANGE WAS DUE. I HAD 1000 MILES LEFT BEFORE MY OIL CHANGE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN 6 MONTHS. CONTACTED GMC TODAY GOT S CASE NUMBER BUT HAVE TO WAIT FOR IT TO HAPPEN AGAIN AND TAKE IT TO A GMC DEALER FOR A DIAGNOSTIC TEST. THEN TODAY DURING A SNOW STORM MY WINDSHIELD WIPERS JUST STOPPED WORKING IT WAS A MESS TRYING TO GET HOME MAKING FREQUENT STOPS BECAUSE OF VISIBILITY.GMC SAID THERE ARE NO RECALL FOR THAT OR THE OIL CONSUMPTION BUT I SEE SO MANY COMPLAINTS ONLINE ABOUT ALL THESE ISSUES. NOT TO ADD THE PAINT IN THE INSIDE OF THE CAR DOORS AND TRUNK DOORS ARE RUSTING. THIS IS MY LAST GMC CAR GOING BACK TO HONDA.
Visibility/wiper, Dec 28, 2017
WHILE DRIVING AT OR AROUND 30 MPH ON A CITY STREET A POP WAS HEARD IN THE BACK OF THE CAR. AFTER PARKING, TO ASSESS WHAT HAPPENED, THE RIGHT QUARTER GLASS WAS FOUND TO HAVE SHATTERED, YET IT STAYED IN THE FRAME. TWO WEEKS PRIOR, THE CAR HAD BEEN IN A MINOR REAR-END BUMPER COLLISION WHICH LEFT MINIMAL SCRATCHES
Visibility/wiper, Nov 30, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING, BOTH OF THE WINDSHIELD WIPERS MADE A TICKING NOISE AND THEN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO SUBURBAN CHEVROLET ((503) 668-5555, 36936 US-26, SANDY, OR 97055) WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE IT WAS CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: 8-3523338406. THE FAILURE MILEAGE WAS 94,983.