2012 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 685 owner complaints filed for this model year. This is the 5th highest complaint count among 21 Equinox model years with reports.
Of the 2012 reports, 16 involved a crash and 6 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 19, 2011
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES, MANUFACTURED FROM JULY 18, 2011, THROUGH SEPTEMBER 6, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). THE TIRE PRESSURE MONITORING SYSTEM IS DESIGNED TO ILLUMINATE THE TIRE PRESSURE WARNING LIGHT WHEN THE PRESSURE IN A TIRE IS 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE. ON THESE VEHICLES, THE LIGHT WILL NOT ILLUMINATE UNTIL THE TIRE PRESSURE IS MORE THAN 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE.
UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH. THE RESULTING CRASH COULD CAUSE SERIOUS INJURY. UNDERINFLATED TIRES CAN ALSO RESULT IN PREMATURE OR IRREGULAR WEAR, POOR HANDLING, AND POOR FUEL ECONOMY.
GM DEALERS WILL UPDATE THE BODY CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 9, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Campaign 11V511000 on NHTSA.gov
Representative owner complaints
685 reports, newest first.
Engine, Dec 11, 2018
THE ENGINE IS BURNING OIL AT EXCESSIVE RATES. ONCE THE OIL IS LOW THE OIL LIGHT IS NOT COMING ON. THE ENGINE WILL STALL, BUCK, OR SHIFT INTO 2ND GEAR FASTER THAN NORMAL CAUSING THE CAR TO LURCH. IT IS VERY DANGEROUS WHEN DRIVING TO HAVE THE CAR STALL OR WHEN GOING FROM A STOP TO PRESSING THE GAS AND HAVE THE CAR LURCH FORWARD. THIS HAS HAPPENED WHILE IN MOTION AND CAUSED ME TO LOOSE CONTROL OF THE CAR BRIEFLY. THE CAR HAS STALLED WHEN COMING TO A STOP AND CAUSED CARS TO NEARLY REAR END ME. THE CAR HAS ALSO STALLED WHEN ACCELERATING.
Engine, Dec 11, 2018
FROZEN PCV VALVE CAUSED PRESSURE IN THE ENGINE WHICH CAUSED MAIN SEAL OF ENGINE TO BLOW OUT AND ALL THE OIL DRAINS OUT OF THE ENGINE .THE VEHICLE WAS IN MOTION.ON CITY STREETS JUST DRIVING IN THE WINTER. IT WILL COST 2000.00 FOR REPAIRS
Other or unspecified, Dec 11, 2018
STARTS OCCASIONALLY
Visibility/wiper, Dec 7, 2018
WHILE DRIVING IN THE CITY, WIPERS COMPLETELY STOPPED WORKING AND HAD THE CAR TOWED TO A LOCAL GARAGE, WHO REPAIRED THE PROBLEM BY REPLACING COMPLETE WIPER ASSEMBLY AND MOTOR. MOTOR SEPARATED FROM LINKAGE. DEALER WAS OUT OF STOCK AND HAD TO ORDER PART SINCE THEY SOLD 3 THAT DAY.
Visibility/wiper, Nov 26, 2018
WHILE DRIVING IN HEAVY RAIN, WINDSHIELD WIPERS FAILED ON 2012 CHEVY EQUINOX. DEALER REPLACED BROKEN WIPER TRANSMISSION ASSEMBLY, BROKEN OFF LINK NEAR MOTOR, INSTALLED PART NUMBER 84241847, CHANGED DRAIN HOLE. 2013 IS COVERED BY RECALL IN US, 2010 THROUGH 2016 IS COVERED BY RECALL IN CANADA. NHTSA IS INVESTIGATING IF 1.7MILLION FURTHER MODEL YEARS SHOULD BE INCLUDED IN RECALL - YES THEY SHOULD (SAME EXACT PART NUMBER AS 2013 MODEL)!!! CHEVY CHARGED ME $253.78 FOR LABOR AND MATERIAL! 106K MILES
Engine, Nov 24, 2018
MY 2012 EQUINOX, WITH JUST UNDER 87,000 MILES WAS GOING THROUGH A QUART OF OIL ABOUT EVERY 1,000 - 1,500 MILES. DRIVING HOME RECENTLY, IT JUST DIED ON ME. FORTUNATELY, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I HAD IT TOWED TO A GARAGE AND WAS TOLD I NEEDED A NEW ENGINE. THEY SAID THE TIMING CHAIN STRETCHED AND THERE WERE MULTIPLE BENT VALVES AND BROKEN ROCKER ARMS. I GOT A SECOND OPINION AND THEY FOUND THE SAME THING. I HAD A GM DEALERSHIP REPLACE THE ENGINE WITH A USED ONE THAT HAS 23,000 MILES. NEEDING IT FOR WORK, I HAD THEM DO IT RIGHT AWAY. AFTER DOING SOME RESEARCH, I FOUND THESE ARE NOT UNCOMMON PROBLEMS. I CALLED GM WITH MY COMPLAINT BUT THEY JUST KEEP 'ELEVATING' MY COMPLAINT. WHICH IS APPARENTLY THEIR WAY OF JUST PASSING IT ON TO ANOTHER PERSON WHO WILL TELL ME THERE'S NOTHING THEY CAN DO ABOUT IT. THE LAST PERSON TOLD ME THEY COULDN'T HELP ME BECAUSE I REPLACED THE ENGINE WITH A USED ONE. I'M WAITING FOR ANOTHER CALL, BUT I DON'T EXPECT ANY HELP FROM THEM.
Visibility/wiper, Nov 24, 2018
FRONT WINDSHIELD DEFROST NOT WORKING, ALL AIR COMES THRU FRONT AND FLOOR VENTS
Steering, Wheels, Engine, Nov 21, 2018
THE VEHICLE BURNS OIL AND THE GAS PEDAL OCCASIONALLY STOPS WORKING WHILE DRIVING AND THE STEERING WHEEL LOCKS. I WAS DRIVING ON A STREET DOWNTOWN IN A CITY AND THE GAS PEDAL STOPPED WORKING IN THE MIDDLE OF THE STREET AND THE STEERING WHEEL WOULD NOT TURN. I HAD TO RESTART THE CAR TO GET IT TO WORK AGAIN.
Engine, Visibility/wiper, Nov 18, 2018
BOUGHT MY 2012 EQUINOX 9/2012. IN FEBRUARY 2013 MY SUV MADE A LOUD NOISE AND WOULDN'T START. HAD IT TOWED TO DEALERSHIP AND THEY REPLACED THE MOTOR. TODAY WHEN I WAS DRIVING MY VEHICLE SHOWED "REDUCED ENGINE POWER" AND SLOWED TO ALMOST A STOP. I MADE IT HOME BUT NOT SURE IF IT'S DRIVEABLE NOW. I'M A NURSE AND WAS IN HOME HEALTH UNTIL THIS LAST YEAR, SO MY VEHICLE HAS HIGH MILEAGE. 113,000. BUT EVEN AT THAT YOU'D THINK SPENDING $23,000 ON A NEW VEHICLE IT WOULD LAST LONGER THEN 5 YEARS.
Power train, Nov 14, 2018
INTAKE CAMSHAFT ACTUATOR SOLENOID VALVE. I HAD THE OIL CONSUMPTION SERVICES COMPLETED LAST OCTOBER 2017 AND THIS YEAR IN OCTOBER 2018 I HAD TO HAVE THE CAMSHAFT ACTUATOR SOLENOID VALVE REPLACED TO WHICH EVERYONE I KNOW WITH AN EQUINOX THAT IS OLDER THAN 2016 IS HAVING TO HAVE THIS PART REPLACED ON THEIR VEHICLE. I FEEL THAT WITH SUCH A DRASTIC AMOUNT OF VEHICLES HAVING THIS FIXED IF IT WASNT APART OF THE OIL CONSUMPTION PARTS TO HAVE REPLACED IT SHOULD HAVE BEEN BECAUSE IT REALLY APPEARS TO BE A LARGELY REPLACED ITEM COSTING PEOPLE OVER $200 TO HAVE FIXED. THIS PART CAUSES YOUR VEHICLE WHEN AT LOWER SPEEDS TO STALL OUT OVER AND OVER UNTIL IT JUST WONT GO. IT STARTED WITH A ROUGH IDLE. THEN WHEN ACCELERATING AT LOW SPEEDS THE VEHICLE WOULD STALL OUT. FINALLY IT WOULD STALL WHILE I WAS DRIVING AT LOW SPEEDS.
Power train, Engine, Fuel/propulsion system, Nov 12, 2018
MY EQUINOX BEGAN "BUCKING" ONE EVENING ON MY WAY HOME FROM WORK. I HAVE CHANGED THE OIL REGULARLY (EVERY 5000 MILES) AND WAS UNAWARE OF ANY ISSUES WITH THIS MODEL HAVING EXCESSIVE OIL CONSUMPTION PROBLEMS. I BROUGHT TO MY LOCAL MECHANIC- HE INFORMED ME THAT THERE WAS ACTUALLY OIL IN THE TAILPIPE AND THAT THESE VEHICLES WERE KNOWN FOR HAVING OIL CONSUMPTION ISSUES. I ARRANGED TO HAVE THE VEHICLE TOWED TO A CHEVROLET DEALER- I DID NOT WANT TO DRIVE IT AS IT WAS A HUGE SAFETY CONCERN WITH THE ENGINE BUCKING AND POSSIBLY STALLING IN TRAFFIC. THE CHEVROLET DEALER HAD IT FOR THE WHOLE WEEK AND EVENTUALLY TOLD ME IT HAD "JUMPED TIMING". JOE THE SERVICE MANAGER AT CENTRAL CHEVROLET IN WEST SPRINGFIELD, MA TOLD ME THEY WOULD HAVE TO SEE IF THERE WAS FURTHER DAMAGE - IE TO THE VALVES. SO THE NEXT CALL I GET IS FROM THE WARRANTY ADMINISTRATOR AT THE DEALER- SHE TELLS ME I NEED A NEW ENGINE AND THAT CHEVROLET WILL COVER 30% OF THE REPLACEMENT - WOULD I LIKE TO HAVE IT DONE? I ASK HER- WELL YOU TELL ME THEY WILL COVER 30% BUT 30% OF WHAT? SHE SAID THAT MY SHARE WOULD BE $ 5100. THIS WAS NOT ACCEPTABLE- A VEHICLE WITH 48,000 MILES AND THE ENGINE NEEDS TO BE REPLACED. IT SOUNDS LIKE CHEVROLET KNEW OF THE ISSUE WITH THIS ENGINE AS EVIDENT BY THE NUMEROUS COMPLAINTS AND CLASS ACTION ONLINE. HAD THEY NOTIFIED OWNERS APPROPRIATELY AND HAD THE APPROPRIATE WARNING SYSTEMS IN THE VEHICLES THEN THIS WOULD NOT HAVE HAPPENED. THIS HAS THE POTENTIAL TO BE A HUGE SAFETY CONCERN AS PEOPLE USE THESE VEHICLES TO TRANSPORT FAMILY MEMBERS TO SCHOOL, WORK, ETC. IF THESE VEHICLES RUN THIS WAY AND EVEN STALL IN TRAFFIC THEN THERE IS HUGE POTENTIAL FOR SERIOUS INJURY AND/OR DEATH. I HAVE TRIED TO SPEAK WITH GENERAL MOTORS DIRECTLY, BUT THEY HAVE NOT RESPONDED WITH ACCEPTABLE REMEDY. PLEASE HELP THE OWNERS OF THESE VEHICLES GET THE APPROPRIATE HELP - AND TO HELP KEEP THEIR FAMILIES SAFE.TY
Engine, Nov 12, 2018
DURING A BITTER COLD EVENING, THE PVC ORIFICE FROZE AND PRESSURE BUILT UP WITHIN THE ENGINE AND FORCED THE REAR MAIN SEAL TO BE PUSHED OUT, RESULTING IN COMPLETE OIL LOSS. THIS HAPPENED WHEN THE TEMPERATURE WAS BELOW 15 DEGREES F. THIS IS A WELL KNOW ISSUE WITH THE MODEL BUT THE GM DEALERSHIP SAWS THAT MY VIN IS NOT ONE INCLUDED WITH THE RECALL. IT DOES HAVE THE SAME ENGINE AS THE RECALL, A 2.4L ECOTEC.
Visibility/wiper, Nov 9, 2018
THE WINDSHIELD WIPERS MOTOR ON THE WIPERS STOPPED WORKING WHILE I WAS DRIVING IN THE RAIN. THE WIPERS WERE BRAND NEW AND WERE THE REQUESTED BRAND FOR THIS VEHICLE.
Service brakes, Nov 6, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE SHOOK AFTER SHORT TRIPS AND THE BRAKES MALFUNCTIONED. ALSO, THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE DEALER (BURTNESS CHEVROLET, 802 GENESIS DR, ORFORDVILLE, WI 53576, (608) 352-3053) STATED THAT THE VEHICLE WAS NOT COVERED EVEN AFTER THEY PROMISED TO OFFER THE CONTACT AN EXTENDED FOUR YEAR WARRANTY AFTER THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 76,000.
Visibility/wiper, Nov 5, 2018
WHILE DRIVING ON A BUSY HIGHWAY, US RT 2, DURING A RAIN STORM, THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING. I WAS VERY FORTUNATE TO BE ABLE TO GET TO A SAFE PLACE TO STOP WITHOUT BEING HIT OR HITTING ANOTHER VEHICLE. I PURCHASED THIS VEHICLE ONLY SEVEN MONTHS AGO WITH 60,000 MILES IT NOW HAS 68,000 MILES. A MECHANIC THAT LOOKED AT THE VEHICLE FOUND THAT THE WIPER TRANSMISSION HAD BROKEN AT THE CONNECTION TO THE MOTOR. .THIS WAS A VERY DANGEROUS SITUATION CAUSED BY THE FAILURE OF A FAULTY PART. I HAVE ATTACHED THE REPAIR ORDER.
Visibility/wiper, Oct 29, 2018
ON THE HIGHWAY IN HIGH SPEED LANE IN A POURING RAIN WHEN THE WILNDSHIELD WIPERS STOPPED WORKING. I FELT THIS WAS LIFE THREATENING AS I COULD NOT SEE. BY THEE GRACE OF GOD I WAS ABLE TO MAKE IT TO THE BREAKDOWN LANE WITHOUT GETTING KILLED. I NOTICED THERE WAS A RECALL FOR THIS PROBLEM IN CANADA BUT NOT IN THE US. I HAVE OWNED MANY VEHICLES IN MY LIFETIME AND NEVER DID I HAVE A LIFE THREATENING SITUATION LIKE THIS ONE. GM SHOULD RECALL THESE CARS AND REPAIR THIS SITUATION BEFORE SOMEONE IS KILLED.
Power train, Oct 27, 2018
THIS CAR HAS A SEALED TRANSMISSION. AND I ONLY DRIVE AROUND TOWN AND TO AND FROM WORK. WHEN YOU GO TO TAKE OFF IT HESITATES AND JUMPS. IN FIRST AND SECOND GEARS. I HAVE TALKED TO OTHER EQUINOX OWNERS AND APPARENTLY THIS HAPPENS TO EVERYONE. I FEEL LIKE THIS IS A DEFECT. NOT EVERY CAR SHOULD HAVE TRANSMISSIONS PROBLEMS
Electronic stability control (ESC), Oct 25, 2018
STABILITY TRACTION SERVICE LIGHT CONTINUOUSLY COMES ON AND EVENTUALLY GOES OFF. IT HAPPENS EVERY TIME I DRIVE THE VEHICLE. IT HAPPENS ON CITY STREETS, MOUNTAIN AND HILLS WITH MANY CURVES, HIGHWAYS AND AT VARIOUS SPEEDS. I PURCHASED THE VEHICLE USED THROUGH A DEALERSHIP IN JANUARY OF 2018 AND I HAVE HAD THIS PROBLEM SINCE THEN. IT DOES NOT SHOW UP ON MY ONSTAR DIAGNOSTIC THAT I RECEIVE MONTHLY. I COMPLAINED TO THE CEO OF GM. AND DID GET A RESPONSE. THE REPRESENTATIVE THAT I SPOKE WITH CALLED THE DEALERSHIP TO SEE IF THEY WOULD CHECK THE PROBLEM FREE. BUT THEY WOULD NOT. I SAW OTHER COMPLAINTS FROM OWNERS THAT HAVE PAID A LARGE AMOUNT OF MONEY TO FIX THE PROBLEM AND NO ONE HAS FIGURED OUT WHAT IS CAUSING IT. I FEEL THERE SHOULD BE AN INVESTATGATION REGARDING THIS PROBLEM. I WOULD APPRECIATE ANY FEEDBACK CONCERNING THE THE STABILITY TRACTION SERVICE LIGHT ON THE CHEVY EQUINOX. THANK YOU
Seats, Oct 22, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE POWER OPERATED DRIVER'S SEAT MOVED BACK AND FORTH INDEPENDENTLY. THE CONTACT STATED THAT THE POWER OPERATED DRIVER'S SEAT PRESSED THE DRIVER AGAINST THE STEERING WHEEL AND MOVED BACKWARDS, WHICH MADE IT DIFFICULT FOR THE DRIVER TO ACCESS THE BRAKE AND ACCELERATOR PEDALS. ROD HATFIELD CHEVROLET (232 NEW CIRCLE ROAD, LEXINGTON, KENTUCKY 40505, (859) 274-4289) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,200.
Engine, Oct 22, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHEN THE VEHICLE WAS STARTED, IT WOULD TURN ON AND OFF. ONSTAR RAN A DIAGNOSTIC CHECK AND FOUND THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC STATED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REBUILT. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 139,000.
Visibility/wiper, Oct 20, 2018
10-11-18 4:15 PM LEAVENING THE 43 ON RAMP FOR HYW54/57 IN GREEN BAY WI. IN A RAIN STORM MY WIPER WENT COMPLETE OUT AND I COULD NOT SEE TO DRIVE WIPER MOTOR WENT COMPLETELY OUT
Visibility/wiper, Oct 15, 2018
TAMATA RECALL MY 2012 CHEVY EQUINOX WINDSHIELD WIPERS WENT OUT AS I WAS DRIVING ON BACKROADS TO WORK WITH LOW LIGHTING AND IN A STORM WHEN MY WINDSHIELD WIPERS WENT OUT AS I TURNED THE SPEED UP BECAUSE IT BEGAN TO RAIN A LOT MORE. THE WIPER JUST SWUNG ALL THE WAY UP AND OFF THE WINDSHIELD AND WOULD NO LONGER WORK. I PULLED OVER INTO CLOSEST NEIGHBORHOOD I COULD FIND AND LIMPED MY VEHICLE HOME AS SLOW AS I COULD TRYING TO SEE OUT OF MY CAR. THANK GOD THERE WAS NO TRAFFIC AT ;AM ON MY WAY TO WORK OR ELSE I COULD HAVE EASILY NOT BEEN ABLE TO SEE WITH THE LIGHTS AND THE RAIN WITH MY WIPERS NOT WORKING. AFTER SEEING A LOT OF YOUTUBE VIDEOS ON THE PROBLEM OCCUR INFO IN MODELS FROM 2010-2016 I FELT THE NEED TO FILE A REPORT. THE WIPER LINKAGES ARE HELD TOGETHER WITH CHEAP PLASTIC BUSHINGS THAT WILL FAIL INSTEAD OF USING LONGER LASTING HARDWARE LIKE A SHORT BOLT AND SELF LOCKING NUT TO KEEP THIS FROM HAPPENING.
Engine, Sep 22, 2018
THE ENGINE HAS BEEN SERVICED MULTIPLE TIMES WITH NO LONG-TERM FIXES. THERE ARE AT THE MOMENT 127000 MILES ON THE CAR AND I HAVE JUST BEEN TOLD ALONG WITH THE KNOWN ISSUE OF THE ENGINE EATING OIL THE ROD HOLDING THE PISTONS IN PLACE IS HAVING PROBLEMS. I HAVE SPENT ALMOST AS MUCH ON THIS ENGINE AS IT WOULD COST TO REPLACE. THE ENGINE SHAKES THE CAR, IS LOUD WHILE IDLE AND HAS THE TENDENCY TO JAR ON THE HIGHWAY. I HAVE NOT EVEN HAD THIS VEHICLE OVER 2 YEARS AND I PURCHASED FROM A CHEVY DEALERSHIP THUS FURTHERING WHY I AM NOT IMPRESSED AND PLAN TO NEVER BUY ONE AGAIN.
Visibility/wiper, Sep 20, 2018
WINDSHIELD WIPERS SUDDENLY STOPPED WORKING WHILE DRIVING IN A RAIN STORM CAUSING VISIBILITY TO BE REDUCED. RESEARCH AVAILABLE SHOWS THIS HAS BEEN A COMMON PROBLEM WITH THIS AND OTHER MODELS OF THE EQUINOX.
Electronic stability control (ESC), Engine, Sep 20, 2018
PURCHASED EQUINOX AT THE END OF JUNE WITH 85,557 MILES. FREQUENTLY CHECKED THE "OIL LIFE" PERCENTAGE. AT 25%, THE CAR STARTED MAKING AN AWFUL NOISE. AT FIRST IT WAS MAINLY WHEN I TURNED TO THE LEFT. IT ALSO MADE THE NOISE WHEN I ACCELERATED AND THEN GRADUALLY IT WAS NOISY NO MATTER WHICH DIRECTION I TURNED. THE CAR WOULD LURCH WHEN IDLING AT A STOP LIGHT, EVEN WITH MY FOOT BARELY ON THE BRAKE. IT WAS EXTREMELY TERRIFYING. HAVE THIS CAR FOR LESS 3 MONTHS AND THIS IS HAPPENING??? TOOK TO MONRO FOR AN OIL CHANGE EVEN THOUGH THE OIL LIFE WAS ONLY AT 25%. MECHANIC WAS HESITANT TO DO THE OIL CHANGE UNLESS IT WAS 10% OR LESS. I INSISTED HE CHANGE IT ANYWAY, WITH SYNTHETIC PLEASE, DUE TO THE NOISE IT WAS MAKING AND HOW IT WAS ACTING. I WALKED AWAY TO DO KILL TIME WHEN I RECV'D A CALL FROM HIM INFORMING ME THAT HE WOULD NOT DO AN OIL CHANGE. HE WENT ON TO EXPLAIN THAT THE NOISE IT WAS MAKING WAS FROM SOMETHING KNOCKING (PISTONS, ROD) AND IF HE WERE TO DO AN OIL CHANGE, HE WOULD BE RESPONSIBLE FOR THE ENGINE SHOULD IT "BLOW". HE WENT ON TO INFORM ME THAT THE ENGINE IS GOING TO BE NEEDED TO REPLACED, IT COULD "BLOW" IN 3 HOURS OR IN 3 MONTHS. IN TEARS, I ASKED HOW MUCH THAT WOULD (GUESSTIMATE) COST AND HE TOLD ME EASILY $5,000, HALF OF WHAT I PAID FOR THE [XXX] CAR. HIS LAST COMMENT TO ME WAS, "I WOULD SUGGEST YOU DRIVE RIGHT UP TO AUTOZONE AND PURCHASE 4 QUARTS OF OIL BECAUSE YOU HAVE NO OIL"!! REALLLY? MY OIL LIGHT DID NOT COME ON, MY PERCENTAGE WAS 25%.... AND I'M GOING TO HAVE TO HAVE WORK DONE TO IT THAT I SIMPLY CANNOT AFFORD. I HAVE SINCE DISCOVERED THERE IS A CLASS ACTION LAW SUIT INCLUDING 2010-2017 EQUINOXES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).