2013 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 751 owner complaints filed for this model year. This is the 3rd highest complaint count among 21 Equinox model years with reports.
Of the 2013 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorAug 4, 2016
General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Equinox and GMC Terrain vehicles. In the affected vehicles, the ball joints in the windshield wiper module may corrode and wear over time, possibly resulting in one or both of the windshield wipers becoming inoperative.
Inoperative windshield wipers may reduce the driver's visibility, increasing the risk of a crash.
GM will notify owners, dealers will repair the AIP-hole, inspect and, if necessary, replace the front wiper module, free of charge. The recall began on April 13, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 25302.
Campaign 16V582000 on NHTSA.gov
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Representative owner complaints: engine
420 reports, newest first. Show all
Engine, Fuel/propulsion system, Oct 20, 2020
MY ECO-TEC ENGINE BURNS OIL. I HAVE HAD THE ENGINE WORKED ON TWICE FOR THE SAME REPAIR RESULTING IN OVER $3,000 PAID OUT OF POCKET. I HAVE MY OIL CHANGED EVERY 3000 MILES OR LESS. I ALSO HAVE TO ADD 2-3 QUARTS OF OIL ON A WEEKLY BASIS. ADDITIONALLY, NOW MY VEHICLE IS EXPERIENCING A FUEL ISSUE WHERE I'M NOW BURNING FUEL.
Engine, Sep 14, 2020
EXCESSIVE OIL CONSUMPTION AND OIL LEVEL LOW WARNING LIGHT DOES NOT FUNCTION. ENGINE WILL TICK AND EVENTUALLY STALL OUT. MUST ADD OIL CONSTANTLY OR CHANGE THE OIL MORE FREQUENTLY THAN RECOMMENDED. NO RECALL HAS ISSUED AND DEALER WANTS THOUSANDS OF DOLLARS TO FIX. BASICALLY STUCK WITH A VEHICLE THAT YOU MUST ADD OIL TO EVERY TIME YOU FILL UP WITH GAS.
Power train, Electrical system, Engine, Sep 14, 2020
SO FIRST STARTED TO USE OIL MORE THAN IT SHOULD BETWEEN CHANGES BUT IT WOULD BE JUST 1 QUART LOW IT WOULD KNOCK. THAN TRANSFER CASE WENT OUT THAN A WHEEL BEARING WENT OUT. I LIKE MY CAR BUT IT'S STUFF I KEEP MAINTAINED BUT SEEMS LIKE EVERY TIME I TURN AROUND SOMETHING GOES WRONG. NOW WHEN YOU OPEN THE DOOR AN THE KEYS ARE IN MY HAND I HEAR A CLICKING NOISE LIKE THE COMPUTER IS ONE IN IT ALSO ONCE AN AWHILE YOU CAN SMELL GAS NOT ALWAYS. IT'S LIKE IT'S COSTING MONEY TO FIX IT ON STUFF THAT SHOULDN'T GO BAD IF YOU MAINTAIN IT. I TALKED TO FOUR OTHER PEOPLE WHO OWN EQUINOX AN DIFFERENT YEAR RANG FROM 2011 TO 2017 WITH SAME ISSUES. WHY IS IT WE THE PUBLIC HAVE TO FIX ISSUES WHEN YOU MAINTAIN THE CAR!! I DON'T WANT TO TRADE BUT IF IT GOES DOWN AGAIN IT'S GOING TO BE TRADE FOR A NON CHEVY CAR I HAVE HAD CHEVY SINCE I STARTED DRIVING 40 PLUS YEARS MY SECOND EQUINOX NEVER HAD ISSUES WITH THE FIRST ONE LIKE I HAVE THIS ONE . I CHANGED BATTER IN IT THINKING IT WOULD TAKE CARE OF THE CLICKING BUT IT DIDN'T I ALMOST DON'T WANT TO DRIVE IT TO MY DOCTORS APPOINTMENTS WHICH ARE QUIT OFTEN DUE TO WILL IT DIE ON ME AN LEAVE ME STRANDED ON THE ROAD
Power train, Engine, Visibility/wiper, Sep 13, 2020
I USE EXCESSIVE AMOUNT OF OIL AND NOW MY MOTOR IS ACTING UP I HAVE TO PUT TWO QUARTS IN A WEEK AND WAS NOT TOLD AT PURCHASE I BOUGHT MY VEHICLE JANUARY OF 2019 I'M UNDER THE 120 000 MILES THIS I NOTICED ABOUT 2WEEKS I HAD TO HAVE MY VEHICLE IN THE SAME WEEK I BOUGHT IT CAUSE OF ISSUES AND IT WAS A 2000 REPAIR AFTER I ALREADY PAID 13,000 FOR IT. I LOVE THE VEHICLE BUT MY MOTOR IS KNOCKS AND IT'S GETTING WORSE
Engine, Sep 11, 2020
A YEAR AND HALF AGO I LOST ALL OF MY OIL AND IT BLEW OUT MY TIMING CHAIN. I WAS TOLD THAT I HAVE BAD PISTON RINGS AND THAT THE ECOTEC ENGINES WITH THAT YEAR WEAR OUT VERY FAST. I DID NOT HAVE THE MONEY TO GET THE PISTON RINGS REPLACED SO I TOLD THE MECHANIC TO JUST REPLACE EVERYTHING BUT THE PISTON RINGS. HE JUST SAID THAT I NEED TO WATCH THE OIL LEVEL AND THAT I COULD ADD SOME IF I STARTED TO BURN OIL AGAIN. ANOTHER YEAR WENT BY AND AS I WAS DRIVING ON A FREEWAY, I GOT AN ERROR MESSAGE ON MY DASHBOARD SAYING THE ENGINE WAS "POWERING DOWN" AND I STARTED LOOSING SPEED VERY FAST. I PULLED INTO A GAS STATION AND CHECKED MY OIL LEVEL AND SURE ENOUGH, I HAD VERY LITTLE OIL. SO I POURED SOME IN AND THAT SEEM TO BE OK. A COUPLE WEEKS LATER, MY EQUINOX STARTED TO SMOKE WHEN I WAS DRIVING ON THE HIGHWAY. I PULLED TO THE SIDE AND POPPED THE HOOD TO SEE OIL SPILLING ONTO THE MANIFOLD. I LET THE CAR COOL DOWN AND ADDED SOME MORE OIL SO I COULD GET TO WORK. A CO-WORKER OF MINE HELPED ME INVESTIGATE AND NOTICED THAT THE TIMING CHAIN HAD ATE THROUGH THE GUARDING WHICH CAUSED THE OIL TO SPILL OUT OF THE TOP OF THE GUARDING.
Engine, Aug 25, 2020
RECENTLY REALIZED OVER THE LAST COUPLE MONTHS I'VE HAD TO CHANGE AND/OR ADD MOTOR OIL TO MY ENGINE EVERY 1500 MILES WITH THE MOST RECENT ADDING OF 3 QTS OF OIL BEING TODAY AUG 25 2020 I'VE RESEARCHED AND FOUND THAT THERE IS AN ISSUE WITH THE DESIGN OF MY 2.4 ECOTEC ENGINE INVOLVING THE DESIGN OF THE PISTON RINGS I ALSO SAW THERE WAS A CLASS ACTION LAWSUIT REGARDING THIS MATTER AND I WANT TO KNOW WHY A RECALL HASN'T BEEN ISSUED?? THAT IS NOT ACCEPTABLE AND IT'S DANGEROUS AS A FIRST RESPONDER I TAKE SAFETY VERY SERIOUSLY ESPECIALLY WHEN MY FAMILY IS IN THE CAR WITH ME WHAT IF MY ENGINE SUDDENLY SEIZED AND CAUSED US TO GET INTO A VEHICLE ACCIDENT THAT SERIOUSLY INJURED US, OTHERS OR WORSE I WILL BE CONTACTING MY DEALERSHIP TOMORROW TO SEE WHAT THE COURSE OF ACTION WILL BE AS I'M SURE THIS IS THE PROBLEM WITH MY CAR AND I WILL EXPECT THEM TO FIX THIS ISSUE AT NO COST TO ME ANY SUGGESTIONS FROM YOUR END WOULD BE APPRECIATED THANK YOU
Engine, Aug 20, 2020
2013 CHEVY EQUINOX, 2.4L 4. 128K MILES, MASSIVE OIL CONSUMPTION ISSUE. ONCE A WEEK, ENGINE LIFTERS CHATTER, AND OIL NEEDS TO BE ADDED. THIS TIME CAR DIED, AND GARAGE SAYS CALL THE DEALERSHIP, THEY DONT WANT TO TOUCH IT FOR UNDER $7K. IS THERE ANY ACTION I HAVE TO CORRECT THIS??
Engine, Aug 19, 2020
ENGINE IS CONSUMING OIL AT AN ALARMING RATE AND WE HAVE TO ADD OIL FREQUENTLY (APPROXIMATELY EVERY 800-1000 MILES). THERE IS ALSO A FAILURE WITH THE OIL LIGHT, AS IT DOES NOT ILLUMINATE WHEN THE OIL IS LOW. WE JUST HAPPENED TO CHECK IT WHEN THERE WAS A SLIGHT TICKING SOUND. THERE IS AN APPARENT RECALL ON THIS VEHICLE, BUT IT ONLY COVERS VEHICLES WITHIN 7 YEAR 6 MONTHS OF IT BEING PUT INTO SERVICE OR 120,000 MILES. IT HAS 129,000 CURRENTLY. WE BOUGHT THIS VEHICLE USED AND WERE NOT NOTIFIED BY GM OF THE RECALL UNTIL IT WAS ALREADY PAST THE CUT-OFF DATE AND MILEAGE. THIS IS A TERRIBLE PROBLEM, AND THERE HAS BEEN MANY COMPLAINTS ACCORDING TO MY RESEARCH. I CALLED THE NUMBER ON THE RECALL CLAIM AND THEY SAID TO CONTACT A LOCAL DEALER. I CALLED THE DEALER AND THEY SAID TO CONTACT GM. I CALLED GM AND THEY SAID NOTHING COULD BE DONE. SO I'M NOW CONTACTING THE ATTORNEY LISTED ON THE RECALL TO SEE IF I CAN GET SOME HELP WITH SOME SORT OF EXTENSION. GM NEEDS TO DO BETTER.
Engine, Aug 17, 2020
THE 2.4L ECOTEC ENGINE IN CHEVY TERAIN AND EQUINOX FROM 2010-2013 HAS A KNOWN ISSUE WITH THE PISTON RINGS WHICH CAUSES EXTREME OIL CONSUMPTION WHICH DAMAGES THE REST OF THE ENGINE. INSTEAD OF ISSUING A NATIONWIDE RECALL OF THESE FAULTY ENGINES, THEY PUSHED IT OVER TO THE NHTSB TO ISSUE THE RECALL. THEY EXPECT OWNERS OF THESE VEHICLES TO PAY THOUSANDS OF DOLLARS IN REPAIRS FOR THEIR KNOWN FAULTY ENGINE. CHEVROLET/GM WAS SUED OVER THIS BY VEHICLE OWNERS TO GET REIMBURSED FOR THEIR EXPENSES AND EXTENDED THEIR WARRANTY TO 120,000 MILES, BUT VEHICLE OWNERS WEREN'T NOTIFIED. THEY HAVE NO PLANS OR WAY TO NOTIFY OWNERS WHO ARE NOT THE ORIGINAL OWNERS, USED CAR DEALERS, OR PEOPLE WHO PURCHASE THESE VEHICLES FROM PRIVATE SALE.
Other or unspecified, Engine, Aug 15, 2020
EXCESSIVE OIL CONSUMPTION. NO OIL LOW WARNING LITE EVER CAME ON. JUST CHANGES OIL LESS THAN 500 MILES PRIOR TO THE ENGINE BEING LOCKED UP OR WILL JOT RUN. NEWER BATTERY AND TIMING CHAIN.
Engine, Aug 3, 2020
ENGINE IS BURNING EXCESSIVE AMOUNTS OF OIL, WITH IN A WEEK IT BURNED A MINIMUM OF A QUART OF OIL (I DROVE ABOUT 500 MILES). A WEEK PRIOR TO 8/3/2020 THE CAM SHAFT POSITIONING SENSOR FAILED DUE TO NO OIL SHOWING UP ON THE DIP STICK, VEHICLE WAS BOUGHT ON 7/13/2020 AND HAD AN OIL CHANGE AT 145,000 MILES.
Engine, Jul 21, 2020
THE MAKE AND MODEL I OWN IS NOW UNDER A SPECIAL RECALL FOR OIL CONSUMPTION. I'VE TRIED TAKING IT TO THE DEALER (MICHAEL CHEVROLET OF FRESNO) AND THEY SAID THAT THE ISSUE WAS, 'NORMAL HONEY'. I THEN CALLED GMC WHERE I WAS GIVEN A SPECIALIST NAMED 'GENEVIEVE' WHO HASN'T RETURNED MY MULTIPLE CALLS FOR HELP ON GETTING THE PROBLEM FIXED. I HAVE TAKEN MY CAR TO A THIRD PARTY WHO HAS DOCUMENTED THEIR IS AN OIL CONSUMPTION ISSUE AND HAVE TAKEN THOSE RESULTS TO THE DEALER AND BAR. STILL GMC IS NOT FIXING THE ISSUE. MY CAR RUNS EXTREMELY LOW ON OIL EVERY 800-1000 MILES. PLEASE HELP!
Engine, Jul 21, 2020
I HAVE TAKEN MY CAR TO CERTIFIED MECHANICS AS WELL AS THE DEALERSHIP AND THEY CAN'T FIND AN ISSUE WITH THIS VEHICLE BECAUSE THE CENSORS ARE NOT GIVING THEM A DESCRIPTION OF WHAT IS GOING ON! THE CAR JERKS VERY BADLY WHEN I AM AT A STOP LIGHT OR STOP SIGN THEN IT CUTS OFF! THIS IS VERY DANGEROUS AND HAPPENS IN THE MIDDLE OF HIGHWAY AND IN TRAFFIC! I NEED HELP WITH WHAT IS WRONG WITH THIS VEHICLE. PLEASE HELP!
Engine, Jul 17, 2020
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF OIL. THE VEHICLE WAS TAKEN TO JOHN JONES AUTO GROUP CORYDON 1735 GARDNER LN NW, CORYDON, IN 47112, (812) 722-4146) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED AND IT WAS DETERMINED THAT THE VEHICLE USED 2 QUARTS OF OIL PER 1,000 MILES DRIVEN. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. *LN*JB
Electrical system, Engine, Jun 18, 2020
MY CAR ENGINE LIGHT HAS CAME ON WHILE DRIVING. I TAKE CARE OF MY CAR AND WITH COVID HAVEN'T BEEN DRIVING MANY PLACES. WHEN INSPECTED BY A LICENSED MECHANIC THEY TOLD ME IT IS SOMETHING WITH THE ELECTRIC COMPUTER COMPONENT OF MY CAR AND MY CAR RUNS CORRECTLY AS OF NOW. *TR
Engine, Jun 10, 2020
LIFTERS MAKE LOUD NOISE AT ALL TIMES WHEN ENGINE IS RUNNING. *TR
Power train, Electrical system, Engine, May 27, 2020
MOTOR WHEN I GOT IT THEY TOLD ME THEY DID HAVE IT CHECK AND THERE AS NO RECALLS ON IT. I DRIVE IT FOR ABOUT A MOTH AN THE MOTOR STATED TO MAKE A TICKETING NOSE CHECK THE OIL AN IT WAS ABOUT AROUND A 1,000 MILES IT NEEDED AN OIL CHANGE WHEN I HAD IT CHANGE IT LOOK LIKE IT HAD NOT BEEN CHANGE IN A LONG TIME. AN AROUND THE SAME TIME AGAIN I CHECK THE OIL AGAIN IT WAS A LOW AGAIN SO I HAD IT CHANGE AGAIN THIS TIME THE OIL FILTER LOOK GOOD IT TO LOOK THE FIRST TIME, LIKE IT HAD NOT BEEN CHANGE. THEN IT STARTED SKIPPING AND LIKE IT DID WANT TO STAY CRACK UP LIKE IT WANTED TO CUT OFF ON,IT STILL DOING IT HARDLY EVER DRIVE IT THEN THE TRANSMISSION STARTED TO ACT UP I STARTED TO HAVE IT NOT WANTING TO CHANGE GEARS BUT THEN IT STOP. IT DOES IT NOW SOMETIMES. I'LL CHECK THE TIME AND IT USUALLY SLOW THAN WANT IT SUPPOSED TO BE, ALSO THE LOCKS DO NOT WORK MOST OFF THE TIME WHEN I PUSH THE BUTTON MOST OF THE TIME AN ALSO THE CAR WANT START SOMETIMES IN THE MORNING WHEN I GO TO CRACK IT UP WITH THE KEY. I BEEN HAVING PROBLEMS WITH THE AIR CONDITIONER, FIRST THE FREON WENT OUT THE FIRST TIME I USE IT, ALSO THEN IT STARTED TO MAKE NOSE WHEN I TURN AROUND ARE TURN A CORNER AND THE FREON WOULD TURN A CORNER THEN IT STARTED TO LEAK INSIDE THE CAR WHEN I WAS STANDING AT A STOP SIGNAL WOULD STOP LEAKING SO MUCH WHEN I WOULD GO THAT JUST STARTED I FINALLY LOOKED UP RECALLS AN SEEN THAT ALL THESE THINGS WERE IN A RECALL OF MAY 19, 2019 I BOUGHT MY CAR IN OCT 19, 2019. THEY SAID THEY WERE NO RECALLS , BUT WHEN I LOOKED IT RECALLS IT HAD EVERY THING WRONG WITH IT THAT ALL THE RECALLS WAS ON THERE AN A FEW EXTRAS' THEY ALSO SUED AND THEY DO NOT PUT MY CAR IN THE PROBLEMS AREAS. *TR
Engine, May 22, 2020
I AM TRYING TO GET WORK DONE BY GM DEALERSHIP. I NEED A CRANKSHAFT REAR OIL SEAL AND IT IS LISTED UNDER BULLETIN 14882. I AM GETTING THE RUN AROUND THAT MY VIN # IS NOT INCLUDED IN THE RECALL. *TR
Engine, Visibility/wiper, May 21, 2020
WINDSHIELD WIPERS NOT WORKING AND CHECK ENGINE LIGHT ON .I REPAIR THE WINDSHIELD WIPERS I REQUESTING MY MONEY BE REFUNDED. *TR
Engine, May 19, 2020
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE ENGINE OIL WAS CHANGED SEVERAL TIMES. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,285.
Engine, May 15, 2020
MY HUSBAND PUT OIL IN ENGINE AND LESS THAN 1,000 MILES LATER, NO OIL REGISTERED ON THE DIP STICK. THIS IS THE THIRD TIME WE HAVE HAD TO ADD OIL. I SPOKE TO A FRIEND WHO ALSO HAS AN EQUINOX AND SHE HAS BEEN HAVING THE SAME PROBLEM. WE BOTH TOOK OUR VEHICLES TO A MECHANIC THE MECHANIC SAID THIS IS COMMON IN EQUINOXES. THERE IS 143,500 MILES ON MY VEHICLE AND LESS MILES ON MY FRIEND'S. I HAVE PAPERWORK SHOWING OIL CHANGES EVERY 3,000 MILES SINCE NEW. THIS SHOULD NOT BE HAPPENING. *TR
Engine, Fuel/propulsion system, May 11, 2020
WHILE HAVING THE ENGINE DISASSEMBLED TO REPLACE FAULTY PISTON ASSEMBLIES THAT CAUSED EXCESSIVE OIL CONSUMPTION IT WAS FOUND THE HIGH PRESSURE FUEL PUMP WAS LEAKING. IT WAS ALSO FOUND THAT THE EXHAUST MANIFOLD WAS CRACKED AND THE O2 SENSOR AND CATALYTIC CONVERTER WAS WORN SUFFICIENTLY TO WARRANT REPLACEMENT. IT WAS COMMENTED THAT THE FUEL IN THE LUBRICATING OIL DUE TO THE LEAKING HIGH PRESSURE FUEL PUMP LIKELY ENRICHED THE EXHAUST VIA THE PCV SYSTEM TO OVERHEAT THE EXHAUST MANIFOLD, O2 SENSOR AND CONVERTER. TOTAL COST OF REPAIRS NOT COVERED BY THE FAULTY PISTON ASSEMBLY CLAIM # 2304031 CONSISTING OF REPLACEMENT OF HIGH PRESSURE FUEL PUMP, EXHAUST MANIFOLD, O2 SENSOR, CATALYTIC CONVERTER AND REQUIRED GASKET WAS $1,975.38 US DOLLARS LABOR INCLUDED. *TR
Engine, Apr 28, 2020
THIS VEHICLE IS INCLUDED WITH THE RECENTLY SETTLED LAWSUIT ABOUT THE ENGINE PISTON RINGS.MY CAR WAS SURGING AND RUNNING POORLY. THE DEALER REPLACED THE PISTON KIT. MY VEHICLE IS EXCLUDED FROM THE SETTLEMENT AS IT HAS GREATER THAN 120,000. I PAID FOR REPAIR OF OVER $1700.00 AND SOUGHT HELP FROM THE MN ATTORNEY GEN OFFICE. FILE NO: PCM/2020/5333402/C. THEY HAVE GOTTEN A RESPONSE FROM GM STATING THEY HAVE NO OBLIGATION TO REIMBURSE ME DUE TO THE GREATER THAN 120,000 AND CLOSED THEIR CASE. I AM WORKING WITH PAUL MUELLER FROM THE CONSUMER SERVICE DIVISION 651-355-0730. HE ADVISED ME TO FILE A COMPLAINT WITH YOU. GM IS AWARE OF THE FAULTY SYSTEM AND IS UNETHICALLY REFUSING TO ASSIST THOSE OF US WITH CARS EXCLUDED DUE TO GREATER THAN 120,000 MILES. MANY OF US ARE PAYING LARGE REPAIR BILLS OR LEFT WITH ENGINES THAT DO NOT RUN. THERE IS A CASE FILE WITH INFO YOUR ORGANIZATION CAN ACCESS AT THE MN ATTORNEY GEN OFFICE.
Engine, Apr 24, 2020
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ENGINE FAILURE, LOSS OF POWER AND TURN OFF VEHICLE MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT EXITED THE VEHICLE AND BECAME AWARE OF OIL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO ARTIOLI CHRYSLER DODGE RAM (525 ENFIELD ST, ENFIELD, CT 06082, (860)745-2469) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCV VALVE WAS BLOCKED AND THE TRANS AXLE SEAL WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO CHEVROLET BUICK GMC AUTO PARTS LOCATED AT 440 HALL OF FAME AVE, SPRINGFIELD, MA 01105, (413) 417-2959, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCV VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 75,570. THE VIN WAS INVALID.
Engine, Apr 21, 2020
MY EQUINOX STARTED KNOCKING AND ACTING STRANGE. CHECKED OIL 1000 MILES AFTER OIL CHANGE AND THERE WAS NO OIL AND NO INDICATOR LIGHT. PUT OIL IN THE EQUINOX AND IT STARTING ACTING NORMAL AGAIN. UNTIL A MONTH LATER AND IT STARTED ACTING STRANGE AGAIN. TOOK IT TO THE CHEVY DEALER WE PURCHASED IT FROM AND THEY SAID THE PISTONS NEED REPLACED BECAUSE OF LACK IN OIL AND THE TIMING CHAIN NEEDS REPLACED. I ASKED THEM ABOUT THE LAWSUITS REGARDING THIS ISSUE AND THEY ACTED LIKE THEY HAD NO IDEA WHAT I WAS TALKING ABOUT. ALWAYS DROVE A CHEVY BUT WILL NEVER DRIVE ONE AGAIN!!