2013 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 751 owner complaints filed for this model year. This is the 3rd highest complaint count among 21 Equinox model years with reports.
Of the 2013 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorAug 4, 2016
General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Equinox and GMC Terrain vehicles. In the affected vehicles, the ball joints in the windshield wiper module may corrode and wear over time, possibly resulting in one or both of the windshield wipers becoming inoperative.
Inoperative windshield wipers may reduce the driver's visibility, increasing the risk of a crash.
GM will notify owners, dealers will repair the AIP-hole, inspect and, if necessary, replace the front wiper module, free of charge. The recall began on April 13, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 25302.
Campaign 16V582000 on NHTSA.gov
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Representative owner complaints: visibility/wiper
144 reports, newest first. Show all
Visibility/wiper, Mar 28, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 60 MPH, THE WINDSHIELD WIPER ON THE PASSENGER SIDE MALFUNCTIONED, WHICH MADE IT DIFFICULT TO SEE THE ROAD. AS A RESULT, THE CONTACT ALMOST CRASHED INTO ANOTHER VEHICLE WHEN TRYING TO CHANGE LANES. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CHECK THE WIPER. THE CONTACT CALLED BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY STREAM, NY 11580, (516) 285-6500), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD BE SENDING A CASE NUMBER, WHICH HAD NOT BEEN RECEIVED YET. THE FAILURE MILEAGE WAS 44,000.
Visibility/wiper, Feb 16, 2018
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE IS LOCATED ON ISLAND THAT DOES NOT HAVE A CERTIFIED GENERAL MOTORS REPAIR SHOP. THE MANUFACTURER ADVISED THE CONSUMER TO SHIP THE VEHICLE TO ANOTHER ISLAND TO HAVE IT REPAIRED. THE CONSUMER REQUESTED TO HAVE THE PARTS SENT TO A CERTIFIED MECHANIC TO THE ISLAND WHERE HE LIVES. *JS
Visibility/wiper, Oct 20, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WIPER FLUID WOULD NOT EXPEL FROM THE VEHICLE WHEN OPERATED. THE CONTACT STATED THEY HAVE REFILLED THE FLUID TWICE. THE WIPER FLUID WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THE VEHICLE OPERATED AS INTENDED UNTIL NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) WAS COMPLETED AT HALEY BUICK GMC LOCATED AT 9831 MIDLOTHIAN TURNPIKE, RICHMOND, VA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Electrical system, Visibility/wiper, Oct 16, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE DEALER WAS NOTIFIED (BOUCHER CHEVROLET, 1421 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 347-4107), BUT THE VEHICLE HAD NOT YET BEEN DIAGNOSED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS CHECKING TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PROVIDED BY THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Visibility/wiper, Sep 25, 2017
I WAS DRIVING HOME IN THE RAIN AND THE PASSENGER SIDE WINDSHIELD WIPER STOPPED WORKING SUDDENLY. I WAS TOLD BY A MECHANIC FRIEND THAT IT WAS THE MOTOR THAT WENT OUT AND NEEDS TO BE REPLACED.WIPER MOTORS ARE SUPPOSED TO LAST THE LIFE OF THE CAR. THIS IS ONLY A FOUR YEAR OLD CAR & IT HAS BEEN EXTREMELY WELL MAINTAINED. I'VE OWNED SEVERAL CARS IN MY LIFETIME THAT WERE DECADES OLD OR MORE AND NONE OF THEM EVER EXPERIENCED THIS ISSUE. THERE IS IN FACT A RECALL ON CERTAIN 2013 EQUINOXES AND GMCS FOR THIS EXACT PROBLEM, YET MY SPECIFIC VEHICLE ISN'T INCLUDED FOR SOME REASON. I'M EXTREMELY UPSET, CHEVROLET CLEARLY MANUFACTURED FAULTY WIPERS, FOR THIS IS NOT NORMAL WEAR AND TEAR FOR A 2013 VEHICLE, YET THEY REFUSE TO TAKE RESPONSIBILITY. I LIVE IN SEATTLE WHERE IT RAINS ALMOST EVERY DAY, SO WIPERS ARE A MUST. I WAS EXTREMELY LUCKY IT WAS THE PASSENGER WIPER AND NOT THE DRIVER'S SIDE WIPER THAT FAILED. I COULD HAVE CRASHED AND GOTTEN SERIOUSLY INJURED OR KILLED. EVEN AFTER I PAY CHEVY FOR THE REPAIR, IS MY DRIVER'S SIDE WIPER STILL AT RISK FOR FAILING? ARE THEY JUST GOING TO REPLACE THE FAULTY PART WITH ANOTHER ONE OF THEIR FAULTY WIPER MOTORS & THEN THE CYCLE REPEATS & I'M BACK EVERY FOUR YEARS FOR THE SAME ISSUE? THIS IS ABSOLUTELY RIDICULOUS.
Visibility/wiper, Sep 14, 2017
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO MALFUNCTIONING BALL JOINTS IN WINDSHIELD WIPERS. *LD THE CONSUMER WAS INFORMED THAT THE PARTS NECESSARY TO COMPLETE THE RECALL WERE UNAVAILABLE DESPITE THE RECALL NOTICE STATING THEY WERE AVAILABLE. UPDATED 09/14/2017*JS
Visibility/wiper, Jul 21, 2017
WHILE DRIVING BOTH WINDSHIELD WIPERS BECAME INOPERATIVE LOWERING THE VISIBILITY TO ZERO. WITHOUT WIPERS I COULD NOT SAFELY DRIVE AND HAD THIS DEFECT REPAIRED IMMEDIATELY. SIMILAR TO OTHER COMPLAINTS, CHEVROLET DENIED REIMBURSEMENT FOR AN ALREADY PAID REPAIR.
Visibility/wiper, Jun 25, 2017
WIPERS STOPPED WORKING WHILE DRIVING IN THUNDERSTORM ON JULY 1, 2016. I PAYED FOR REPAIRS $474, IN 2016. CAR RECALLED FOR SAME 2017. RECALL ID NUMBER 16V582. GM SAID I WOULD BE REIMBURSED IF ALREADY FIXED. TOOK TO DEALER AS INSTRUCTED, BUT GM ONLY REIMBURSED FOR PART $148 ( WAS I TO INSTALL IT MYSELF ?) . SAID BILL IN WRONG NAME, BUT IN HUSBAND NAME AS NOTED. THEY DECLINED OTHER DOCUMENTATION. SAID PART NUMBER WRONG; I HAD NO CONTROL OVER PART NUMBER, JUST NEEDED WIPERS TO WORK. I AM STILL OUT OVER $300. HOW CAN GM CLAIM THEY ARE REIMBURSING?
Visibility/wiper, Jun 5, 2017
BOTH WIPERS, DRIVER AND PASSENGER ARE NOT WORKING AT ALL.
Visibility/wiper, May 24, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE CONTACT CALLED GUS PAULOS CHEVROLET (4050 3500 S, WEST VALLEY CITY, UT 84120 (801) 758-8387) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN
Visibility/wiper, May 17, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE OPERATING THE VEHICLE WITH THE WINDSHIELD WIPERS ON HIGH, THE WIPERS SUDDENLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BALL JOINTS IN THE WIPER MODULE WERE FAULTY. THE WIPERS WERE READJUSTED AND THE DRIVER WAS INSTRUCTED THAT THE FAILURE COULD RECUR WHEN USING THE WIPERS ON THE HIGH SPEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Electrical system, Visibility/wiper, May 11, 2017
WINDSHIELD WIPERS POPS OFF AND STOPS WORKING. ENGINE RUNS WHILE KEY IS NOT INSERTED
Visibility/wiper, May 8, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE PARTS WERE AVAILABLE AND MADE AN APPOINTMENT FOR THE RECALL REPAIR. AFTER THE VEHICLE WAS TAKEN TO THE DEALER, THE DEALER CALLED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Visibility/wiper, May 3, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE, BUT THE CONTACT CALLED BACK AND WAS INFORMED THAT THE PART WAS AVAILABLE. THE DEALER SCHEDULED AN APPOINTMENT FOR MAY 3, 2017, BUT THEN STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNCERTAIN OF WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Visibility/wiper, Apr 18, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND THE PART HAD NOT BEEN SUPPLIED IN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING DURING INCLEMENT WEATHER, THE WIPERS FAILED TO FUNCTION. THE CONTACT HAD TO VIEW OUT OF THE FRONT PASSENGER SIDE WINDOW DUE TO THE FAILURE THAT IMPACTED THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WIPER MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS CHECKING TO DETERMINE WHEN THE PART MAY BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 72,502. PARTS DISTRIBUTION DISCONNECT.
Visibility/wiper, Apr 17, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/13/17*LJ *CN
Visibility/wiper, Mar 30, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Visibility/wiper, Mar 29, 2017
WIPERS BECAME INOPERATIVE WHILE DRIVING IN A RAIN STORM. TOOK THE VEHICLE TO PHILLIPS CHEVROLET WHO ADVISED THE PROBLEM WAS THE WIPER TRANSMISSION WHEREBY ONE OF THE ARMS BROKE OFF AND CAUSED THE ASSEMBLY TO STOP WORKING. THE CHARGE WAS $420.02 TO REPLACE THE WIPER ASSEMBLY. THE DEALER ADVISED THE MOTOR FOR THE WIPER NEEDED TO BE REPLACED WHENEVER THE TRANSMISSION GETS REPLACED. AFTERWARD, I RECEIVED NOTICE FROM A FELLOW EQUINOX OWNER WHO ADVISED THE WIPER PROBLEM IS WELL KNOWN, AND THE ISSUE IS UNDER A RECALL UNDER GENERAL MOTORS #25302. IF IT IS A RECALL, WHY THEN WAS I CHARGED $420 BY THE CHEVROLET DEALER???
Visibility/wiper, Mar 27, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OFF THE ROAD UNTIL THE RAIN STOPPED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Mar 24, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Visibility/wiper, Mar 17, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Mar 16, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Visibility/wiper, Mar 15, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Mar 15, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS BECAME INOPERATIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Mar 12, 2017
BEFORE RECALL ON WIPERS FOR CHEVY 2013 EQUINOX. HAD ISSUE WITH WIPES. FRONT WIPERS STOPPED WORKING DURING RAIN STORM WHILE THE VEHICLE WAS IN MOTION. TOOK VEHICLE INTO CARMAX DEALERSHIP WHERE VEHICLE WAS PURCHASED, MECHANICS FIXED ISSUE. ABOUT A MONTH LATER I RECIEVED LETTER ABOUT RECALL. SHORTLY AFTER WIPERS FAILED FOR A SECOND TIME AGAIN DURING RAIN STORM WHILE DRIVING. TOOK VEHICLE TO LOCAL CHEVY DEALERSHIP WHERE I WAS TOLD, THAT NO SOLUTION HAD BEEN APPROVED BY CHEVY AND THAT I WOULD HAVE TO PAY OUT OF POCKET FOR REPAIRS. ALSO IF THE REPAIRS THAT THEY SUGGESTED WERE NOT THE SAME AS THE ONE CHEVY APPROVES THEN I WOULD NOT BE REIMBURSED. I DECLINED REPAIRS, AND TRIED CONTACTING CHEVY CUSTOMER SERVICE. AFTER MANY PHONE CALLS, BETWEEN CHEVY, CARMAX, AND LOCAL DEALERSHIP, NOTHING HAS BEEN DONE. CHEVY HAS SAID THAT I HAVE VOIDED RECALL BY HAVING CARMAX MECHANICS WORK ON IT. CARMAX TELLING ME THAT ITS CHEVY RESPONSIBILITY. THERE IS STILL NO APPROVED FIX FOR THIS RECALL, AND I STILL HAVE TO USE VEHICLE WITHOUT WIPERS IN FEAR THAT ANY REPAIR OR FIX WILL EITHER VOID THE RECALL OR WOULD NOT BE REIMBURSED.