2013 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 751 owner complaints filed for this model year. This is the 3rd highest complaint count among 21 Equinox model years with reports.
Of the 2013 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorAug 4, 2016
General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Equinox and GMC Terrain vehicles. In the affected vehicles, the ball joints in the windshield wiper module may corrode and wear over time, possibly resulting in one or both of the windshield wipers becoming inoperative.
Inoperative windshield wipers may reduce the driver's visibility, increasing the risk of a crash.
GM will notify owners, dealers will repair the AIP-hole, inspect and, if necessary, replace the front wiper module, free of charge. The recall began on April 13, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 25302.
Campaign 16V582000 on NHTSA.gov
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Representative owner complaints: visibility/wiper
144 reports, newest first. Show all
Visibility/wiper, Mar 10, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Mar 7, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Visibility/wiper, Mar 6, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE WIPERS WERE SLOW TO FUNCTION WHEN ACTIVATED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Mar 1, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. WHILE DRIVING 65 MPH, THE WINDSHIELD WIPERS STOPPED OPERATING DURING A SEVERE RAIN STORM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Visibility/wiper, Feb 23, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER HAD NOT PROVIDED THE REMEDY AND PARTS FOR AN EXTENDED PERIOD OF TIME. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO WORK WHILE DRIVING ON THE HIGHWAY. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE AND WAS UNCERTAIN WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER MENTIONED MORE THAN TWICE THAT THE PARTS AND REMEDY HAD NOT BEEN SUPPLIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Feb 21, 2017
ONE YEAR AGO LAST SEPTEMBER I RECEIVED NOTICE OF GM RECALL # 25302, NHTSA CAMPAIGN #16V582. I LEARNED TODAY AT THE CHEV CUST ASST CENTER THAT THE COMPANY IS WAITING FOR PARTS NEEDED TO CORRECT THE PROBLEM. I WONDER HOW LONG THE DANGEROUS CONDITION WILL BE ALOWED TO GO UNATTENDED.
Visibility/wiper, Feb 16, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 60 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE CONTACT WAS ABLE TO SAFELY GET TO THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY/WIPER). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,500. ...UPDATED 03/15/17 *BF *CN
Visibility/wiper, Feb 14, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER,THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Suspension, Visibility/wiper, Feb 13, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AND ATTEMPTING TO USE THE WINDSHIELD WIPERS, THEY FAILED TO FUNCTION. THE DEALER DIAGNOSED THAT THE WHEEL BEARING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Feb 2, 2017
HELLO I SUBMITTED A COMPLAINT BACK IN 11/16/16 ID#310926113 AND HAVE NOT HEARD ANYTHING YET MY WIFE WAS''' DRIVING''' IN THE SNOW STORM WE HAD LATELY HERE IN BUFFALO AND THE WIPERS STOPPED WORKING WHILE SHE WAS DRIVING AND ALMOST GOT INTO AN ACCIDENT I TOOK THE ASSEMBLY OUT AND DRILLED A HOLE DOWN THROUGH THE PLASTIC SOCKET AND METAL BALL AND TAPED IT OUT INSTALLED A MACHINE SCREW AND WASHER AND LOCTITE LIQUID TO KEEP SCREW FROM COMING OUT IT WORKED ALSO THE ARM CAME LOOSE BUT DIDN'T FALL OFF THE BALL BECAUSE THE WIPERS DON'T GO BACK INTO PARK ALL THE TIME WHAT CAN B DON'T FOR US AND ALL OTHERS WITH THIS PROBLEM THAT CAN'T AFFORD TO GO AND BUY THE NEW ASSY FOR 250.00 PLUS THE INSTALLATION AMOUNT ANOTHER 100.00 TY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Visibility/wiper, Feb 1, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Jan 30, 2017
WIPER STOPPED FUNCTIONING WHILE DRIVING IN LIGHT SNOW AND WET ROADS ... COULDN'T CLEAN WINDSHIELD TO SEE CLEARLY AHEAD. DID THE BASIC CHECKS SUCH AS FUSE ETC. - ALL OKAY. WIPERS COULD EASILY MOVE BACK AND FORTH BY HAND. *TR
Visibility/wiper, Jan 27, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Jan 27, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE WINDSHIELD WIPERS FAILED WHILE DRIVING AT HIGHWAY SPEEDS. THE DRIVER WAS ABLE TO AVOID A CRASH. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 54,716. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Jan 26, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Jan 25, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE NOT WORKING. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Visibility, Visibility/wiper, Jan 24, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Visibility, Visibility/wiper, Jan 24, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE. *TR
Visibility/wiper, Jan 23, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE WINDSHIELD WIPERS BECAME INOPERABLE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER BALL JOINT AND MODULE SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,909. UPDATED 03/07/17*LJ *CN
Visibility/wiper, Jan 20, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Jan 17, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH, THE WINDSHIELD WIPERS STOPPED WORKING DURING A SEVERE RAINSTORM. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. UPDATED 03/07/17*LJ *CN
Visibility/wiper, Jan 17, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Jan 16, 2017
NOTHING BAD HAS HAPPENED YET. THIS "RECALL" HAS BEEN GOING ON FOR MONTHS. I FIND IT DIFFICULT TO BELIEVE THAT CHEVY CANNOT COME UP WITH A REMEDY. I WOULD GUESS ONE IS AVAILABLE BUT IT PROBABLY WOULD COST THEM TOO MUCH. CONCERN: IF THE WIPERS STOP WORKING DURING A SEVERE STORM I'M REALLY IN TROUBLE. WHY DOES THIS TAKE SO LONG???
Visibility/wiper, Jan 10, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility/wiper, Jan 9, 2017
THERE IS A RECALL ON MY VEHICLE FOR WINDSHIELD WIPERS. MY WINDSHIELD WIPERS BECAME INOPERABLE ON 1/7/17 IN THE MIDDLE OF A SNOW STORM. MY LOCAL DEALER GORDON CHEVROLET AND CHEVROLET CUSTOMER SERVICE ARE TELLING ME THAT THERE IS NOT A CURRENT FIX AVAILABLE. IN THE MEANTIME, I DO NOT HAVE WINDSHIELD WIPERS. I REQUESTED TO BE PROVIDED A LOANER VEHICLE FROM THE DEALER UNTIL THE FIX IS IN PLACE AND WAS DENIED. I AM CURRENTLY WITHOUT WIPERS AND HAVE NO WHERE TO TURN.