2013 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 751 owner complaints filed for this model year. This is the 3rd highest complaint count among 21 Equinox model years with reports.
Of the 2013 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorAug 4, 2016
General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Equinox and GMC Terrain vehicles. In the affected vehicles, the ball joints in the windshield wiper module may corrode and wear over time, possibly resulting in one or both of the windshield wipers becoming inoperative.
Inoperative windshield wipers may reduce the driver's visibility, increasing the risk of a crash.
GM will notify owners, dealers will repair the AIP-hole, inspect and, if necessary, replace the front wiper module, free of charge. The recall began on April 13, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 25302.
Campaign 16V582000 on NHTSA.gov
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Representative owner complaints
751 reports, newest first.
Engine, Mar 18, 2019
"TAKATA RECALL" MANUFACTURE DEFAULT PART CAUSE RUBBING ON TIMING CHAIN. THEN THREW THE ENGINE.
Engine, Mar 15, 2019
DRIVING ON X-WAY AT POSTED SPEED (70 MPH) FAINT BLUE SMOKE FROM REAR OF CAR (REARVIEW MIRROR) OTHERWISE DRIVING OK (NO CHECK ENGINE LIGHT); FEW MILES LATER ON 4-LANE AT 50MPH CLATTERING SOUND FROM ENGINE; VEHICLE STALLED AT STOP LIGHTS AND WAS DIFFICULT TO START; NURSED IT TO CHEVROLET DEALERSHIP; AS DRIVEN INTO SERVICE DEPARTMENT VEHICLE WAS TRAILING A STEADY STREAM OF ENGINE OIL; TECHNICIAN DIAGNOSIS: THE PCV (POSITIVE CRANKCASE VENTILATION VALVE)WAS FROZEN SHUT THUS ALLOWING CRANKCASE PRESSURE TO BUILD UP ULTIMATELY BLOWING OUT ENGINE REAR MAIN SEAL; LACK OF ENGINE LUBRICATION CAUSED TIMING CHAIN FAILURE AND METALLIC DEBRIS WAS FOUND THROUGHOUT ENGINE INDICATING TOTAL FAILURE AND RE-MANUFACTURED ENGINE INSTALLATION REQUIRED ($7651.87 CHARGED). BACKGROUND DATA: CAR PARKED OUTSIDE IN BELOW FREEZING TEMPERATURES WITH WIND TOWARD GRILLE OF CAR; SOAKED FOR ABOUT 20HRS BEFORE STARTUP AND DRIVEAWAY WHICH WENT OK; ODO MILES ARRIVING AT DEALERSHIP 81,986; VEHICLE SERVICED REGULARLY AT CHEVY DEALERSHIPS; VEHICLE WAS DRIVEN BY MY WIFE AND DID NOT HAVE ANY HARSH DRIVING CIRCUMSTANCES. THIS WAS A SAFETY RISK FOR MY WIFE WITH THE ENGINE STALLING INTERMITTENTLY AND DIFFICULT TO RESTART; FORTUNATELY COMPLETE FAILURE DID NOT OCCUR AT 70 MPH ON EXPRESSWAY. THERE WAS A GM SERVICE BULLETIN (14882) COVERING THIS SAME FAILURE SCENARIO (PCV FROZEN LEADING TO SEVERE ENGINE DAMAGE) BUT GM SAYS MY VIN # IS NOT COVERED, NO EXCEPTIONS! THIS IS A PCV SYSTEM DESIGN PROBLEM NOT PROPERLY VALIDATED IN PRE-PRODUCTION TESTING; I AM A RETIRED GM ENGINE CALIBRATION ENGINEER AND CAN DISCUSS IN MORE DETAIL IF NEEDED; THE ENGINE REPLACEMENT COST ALMOST AS MUCH AS THE TRADE-IN VALUE FOR THIS VEHICLE (WITH AN OPERATING ENGINE) HTTPS://GM.OEMDTC.COM/RECALL/SB-10057977-8108.PDF
Power train, Engine, Mar 14, 2019
CERTIFIED PRE-OWNED 2013 CHEVY EQUINOX PURCHASED IN 2015, MICHIGAN.WINTER, 2018. WHILE DRIVING, MY VEHICLE BEGAN TO LURCH WHILE ACCELERATING FROM A STOP. AT THE NEXT STOP, THE RPMS BEAN TO ACT ERRATIC, TEETERING ABOVE AND BELOW 1000. THE VEHICLE THEN COMPLETELY STALLED. THIS OCCURRED SEVERAL TIMES ON MY WAY TO MY DESTINATION. EACH TIME, AS I ACCELERATED, IT LURCHED AND I FEARED IT WOULD STALL OUT. TOOK IT INTO THE DEALER, THEY GAVE ME A DIAGNOSTIC THAT SAID SPARK PLUGS. CAR DROVE OK FOR A MONTH. THEN A DEEP FREEZE CAME. SAME ISSUE OCCURRED. I CHECKED MY OIL (BECAUSE THESE VEHICLES HAVE A PROBLEM WITH OIL CONSUMPTION) PRESSURIZED AIR BLEW OUT OF THE DIPSTICK, IT WAS ALSO 2 QUARTS LOW--I HAD JUST GOTTEN MY OIL CHANGED 4 WEEKS PRIOR. PUT SOME OIL IN AND DROVE. SAME ISSUE. STALLED AT BUSY INTERSECTION STOP. GOT TO MY DESTINATION TO DISCOVER A TRAIL OF OIL BEHIND MY VEHICLE. GOT IT TOWED TO DEALERSHIP. DIAGNOSED AS A BLOWN REAR MAIN SEAL DUE TO A FROZEN PCV VALVE. THIS IS A WELL-KNOWN ISSUE WITH EQUINOXES, ENOUGH THAT THERE IS A SERVICE BULLETIN (14882). MY EXPERIENCE/SYMPTOMS MATCH THE CONDITION DESCRIPTION OF THE BULLETIN TO A T, HOWEVER, FOR SOME REASON, MY VIN DOES NOT FALL UNDER COVERAGE FOR THIS ENGINEERING FLAW. CHEVY KNOWS THIS IS A SAFETY ISSUE, YET THEY STILL REFUSE TO RECALL THE VEHICLES. IN THE MEANTIME, I'M STUCK PAYING AN $1800 BILL TO GET THE REAR MAIN SEAL FIXED--WITHOUT ANY REGARD FOR THE PCV VALVE, CRANKCASE, OR OIL CONSUMPTION ISSUE THAT CONTRIBUTE TO THE PROBLEM. SHAME ON GM.
Engine, Mar 10, 2019
JAN 21'ST, 2019 MY CAR STALLED WHILE DRIVING. PVC FROZE UP IN AIR INTAKE AND THE ORIFICE IN MY INTAKE MANIFOLD WAS BLOCKED. BLEW REAR MAIN SEAL AND LOST ALL THE OIL IN THE CAR. TIMING CHAIN SKIPPED WHEN NO OIL PRESSURE WAS PRESENT TO KEEP TIMING CHAIN TIGHT. SERVICE BULLETIN 14882. GM SAYS MY VIN IS NOT COVERED. I HAVE PHOTOS AND VIDEOS OF PROOF OF ISSUE. I AM FROM CANADA, SO I USED A GHOST STATE AND POSTAL TO GET THIS COMPLAINT POSTED. I LIVE IN SMITHVILLE, ONTARIO, CANADA. BRING GM TO COME GOOD FOR ALL THIS.
Electronic stability control (ESC), Mar 7, 2019
WHILE DRIVING MY SPEED SUDDENLY REDUCED AND I GOT A MESSAGE ON MY DASHBOARD THAT SAID SERVICE STABILITRACK ENGINE POWER REDUCED
Engine, Mar 5, 2019
ON 2.25.19 WHILE STOPPED AT A RED LIGHT MY CAR STALLED TWICE WHEN I GAVE IT GAS TO GO, THAN WHILE TRYING TO BACK INTO A PARKING SPACE IT STALLED TWICE. ON MY WAY BACK TO WORK THE ENGINE LIGHT CAME ON, AFTER A DAY OR TWO IT WENT OUT. TODAY 3.5.19 ON MY WAY TO WORK I WAS DRIVING AND THE LIGHTS DIMMED AND THE RADIO TURNED OFF FOR ABOUT A MIN. OR SO AND WHEN IT CAME BACK ON IT WAS LIKE I HAD JUST STARTED THE CAR. AFTER GETTING GAS I STARTED MY CAR AND BEFORE I PUT IT IN GEAR IT STALLED OUT, RESTARTED IT AND IT KEPT STALLING ABOUT 6-8 TIMES THAN FINALLY I TURNED IT ON AND IT DIDN'T HESITATE OR THE DASH LIGHT DIM SO I PUT IN GEAR AND IT DROVE OK BUT I WAS WORRIED THAT IT MIGHT STALL WHEN I WAS MAKING A TURN OR IN THE MIDDLE OF AN INTERSECTION. THIS IS A VERY DANGEROUS CONDITION IF YOU ARE DRIVING AND YOUR CAR JUST STOPS IN THE MIDDLE OF THE ROAD. THERE WAS A RECALL ON THE 2011 EQUINOX FOR THIS SAME PROBLEM AND IF SO MANY PEOPLE ARE HAVING THE SAME PROBLEMS ON OTHER YEARS 2010-2016 NOTED THEN THERE SHOULD BE A RECALL ON ALL THESE YEARS AND GET THIS PROBLEM FIXED. I NOTICE THAT UNLESS THERE A NUMBER OF DEATHS INVOLVED THESE DEALERS/MANUFACTORS DON'T DO ANYTHING ABOUT FIXING THESE PROBLEMS. WE SPEND LOTS OF MONEY ON THESE CARS AND WE SHOULD'T HAVE TO WORRY IF WE'RE GOING TO HAVE AN ACCIDENT IN THEM WITH OUR FAMILIES. THE TIMES THIS HAS HAPPENED IT HAS BEEN IN GEAR OR WHILE I AM PUTTING IT IN GEAR. THE 2011 RECALL 11195A.
Visibility/wiper, Mar 4, 2019
RECALL # 2025302. I AM UNABLE TO DO MY RECALL, I CALLED THE DEALERSHIP NEAR ME BONIFACE-HIERS CHEVROLET AND EXPLAINED THAT WE ONLY HAVE 1 VEHICLE AT HOME AND IN ORDER TO FIX THE RECALL I MUST LEAVE THE VEHICLE AT THE DEALER, HOWEVER THEY CAN NOT PROVIDE A LOANER FOR ME SO I CAN PICK UP MY KIDS FROM SCHOOL, THEY CAN NOT GIVE A LABOR TIME BECAUSE THEY DONT KNOW THE CONDITIONS OF THE PART. MY QUESTION IS HOW CAN I GET THIS DONE CAUSE VISIBILITY IS AN IMPORTANT PART OF DRIVING SPECIALLY HERE IN MELBOURNE, FL THAT WE GET LOTS OF RAIN. THANK YOU.
Engine, Mar 3, 2019
THE PCV VALVE IS CAUSING AN ISSUE WITH THE ENGINE. DUE TO THE DESIGN IT IS TRAPPING CONDENSATION AND THROWING IT INTO THE AIR INTAKE AND OIL. OTHER CUSTOMERS HAVE HAD DAMAGE TO THEIR ENGINES DUE TO THIS FLAW. I'VE HAD THE VEHICLE STALL AND DIE ON ME WHILE DRIVING. WHEN CHECKING THE AIR INTAKE THEIR IS FLUID IN THE MANIFOLD WHICH SHOULDN'T HAPPEN IN A CLOSED SYSTEM. I'VE FILED A COMPLAINT WITH GM, THOUGH MANY OTHER CUSTOMERS HAVE CONTACTED THEM WITH THE SAME ISSUE AND HAVE BEEN IGNORED.
Visibility/wiper, Mar 3, 2019
JOINT IN WIPER CORRODED ON DRIVERS SIDE. DRIVER HAD JUST STARTED THE CAR AND NEEDED TO USE THE WINDSHIELD WIPERS DUE TO RAIN.
Engine, Feb 27, 2019
MY CAR IS BURNING OIL IN BETWEEN OIL CHANGES. I AM NOT AWARE OF IT UNTIL MY CAR STARTS TO RATTLE. A MECHANIC TOLD ME THAT MY CAR HAS "EXCESSIVE OIL CONSUMPTION". I HAVE TO PUT 2-4 QUARTS OF OIL IN MY CAR BETWEEN OIL CHANGES. THIS IS NOTICEABLE DURING THE ACCELERATION PERIOD. THE SAFETY RISK IS THIS MAY DESTROY MY ENGINE COSTING ME THOUSANDS OF DOLLARS TO REPAIR.
Engine, Feb 26, 2019
EXCESSIVELY RAPID OIL CONSUMPTION DEFECT RESULTED IN ENGINE SHUTDOWN AND MAJOR ENGINE DAMAGE. OIL PRESSURE WARNING SYSTEM DID NOT FUNCTION (E.G., NO OIL PRESSURE LIGHT INDICATOR). ENGINE BEGAN KNOCKING, THEN VEHICLE LURCHING AND STALLING WHEN TRANSPORTING TO MECHANIC JUST BEFORE ENGINE FAILURE. REPAIR REQUIRES ENGINE REPLACEMENT (>$5000). DEALER REFUSING TO COMPENSATE OVER 10% OF REPAIR COSTS. PROBLEM IDENTICAL TO THOSE CITED IN CLASS ACTION LAWSUIT FOR EUINOX 2010-2017: HTTPS://WWW.CLASSACTION.ORG/CHEVY-EQUINOX-LAWSUIT
Other or unspecified, Feb 26, 2019
THERE IS A TSB 15285C WHICH COVERS THE 4 CYLINDER FOR OIL CONSUMPTION. NINE IS THE V6 3.6. THIS GOES THROUGH 1 QUART EVERY 350 MILES. I'VE BEEN TO 2 DEALERS AND WAS TOLD MINE IS NOT COVERED. I CANNOT AFFORD THIS REPAIR. WHAT CAN BE DONE? I BOUGHT USED FROM SPITZER CHEVY IN NORTH CANTON OHIO. I THINK THAT THEY KNEW OF THIS AND I ASKED IF THERE WERE ANY PROBLEMS AND WAS TOLD THAT THERE WERE NONE.
Engine, Feb 22, 2019
VEHICLE RUNNING VERY ROUGH AND EXPERIENCING HIGH OIL CONSUMPTION. ENGINE WAS CLICKING WHEN ACCELERATING AND JERKING BACK AND FOURTH WHEN SLOWING TO A STOP. DEALER STATED IT WAS CLOGGED PCV. A RECALL 14882 STATES THIS EXACT ISSUE CONCERNING 2010-2014 CHEVY EQUINOX WITH THE ECOTEC 2.4L ENGINE. THE DEALERSHIP AND CHEVY CUSTOMER CARE BOTH STATED MY VIN WAS NOT UNDER THE RECALL EVEN THOUGH IT WAS THE SAME EXACT PROBLEM WITH THE SAME EXACT ENGINE AND MODEL SO I HAD TO PAY OUT OF POCKET. TOTAL COST WAS APPROXIMATELY $900. THIS IS A KNOWN ISSUE AND CHEVY NEEDS TO COVER THIS AND REIMBURSE FOR THE COST. I HAVE ALL DOCUMENTATION AND A CASE NUMBER WITH GM ON THE MATTER.
Engine, Feb 21, 2019
DRIVING DOWN INTERSTATE 55, NOTICED OIL ON BACK WINDOW THOUGHT IT WAS FROST. ARRIVED AT DESTINATION AND SAW SMOKE COMING FROM HOOD, LOOKED UNDERNEATH VEHICLE AND NOTICED OIL POURING OUT THE UNDERNEATH. NO OIL LIGHT OR ENGINE LIGHT EVER CAME ON EVEN THOUGH I LOST OVER 3 QUARTS OF OIL. HAD TOWED TO DEALERSHIP AND THEY TOLD ME THE PVC FROZE UP AND CAUSED THE REAR MAIN TO BLOW OUT. COST ME $2400, HAD15500 MILES AND FOLLOWED ALL GM MAINTENANCE SCHEDULE.
Power train, Feb 20, 2019
HAD OIL CHANGE ON FEB 5, 2019. FEB. 9, 2019 HAD SOMEONE ASK IF I HAD AN OIL LEAK. I SAW A TRAIL OF OIL UP MY DRIVEWAY AND INTO MY GARAGE. THERE WAS A MASSIVE AMOUNT OF OIL UNDER MY VEHICLE. LUCKILY IT WAS STATIONARY IN THE GARAGE. IF I HADN'T HAD SOMEONE SEE IT BEFORE I DROVE IT AGAIN MY ENGINE WOULD HAVE SEIZED UP. THERE WERE NO WARNING LIGHTS THAT CAME ON. WEATHER CONDITIONS HAVE BEEN BAD THIS YEAR WITH RECORD LOW TEMPERATURES, SNOW AND ICY ROADWAYS. IF I HAD DRIVEN THIS WITH, MY NINE-YEAR-OLD SON AND HAD BEEN ON THE HIGHWAY OR INTERSTATE I DRIVE EVERYDAY IT COULD HAVE BEEN A DANGEROUS SITUATION. MY PCV CLOGGED FROM THE ACCUMULATED MOISTURE GETTING FROZEN. CHEVY HAS A SERVICE BULLETIN (#14882) ON THIS, HOWEVER MY VIN WAS NOT INCLUDED. THERE ARE MANY COMPLAINTS WITH THE SAME PROBLEM THAT ARE ALSO NOT INCLUDED IN THE SERVICE BULLETIN.
Visibility/wiper, Feb 20, 2019
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PASSENGER SIDE WINDSHIELD WIPER WAS FAULTY AND BECAME INOPERABLE. THE CONTACT STATED THAT THE FAILURE WAS A DISTRACTION WITH ONE SIDE OF THE WINDSHIELD BEING FLOODED WITHOUT A WIPER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS INVALID.
Engine, Feb 20, 2019
ON JANUARY 31 MY EQUINOX EXPERIENCED A FROZEN PCV SYSTEM, A KNOWN ISSUE IN 2010-2014 EQUINOX VEHICLES. THE ENGINE DEVELOPED AN OIL LEAK AND EXCESSIVE CRANKCASE PRESSURE WHICH BLEW THE REAR MAIN SEAL RENDERING MY VEHICLE INOPERABLE. I WAS ON MY WAY HOME FROM WORK, AN APPROXIMATE 10 MILE DRIVE, COMPRISED OF A SHORT DRIVE ON A FREEWAY AND THE MAJORITY OF THE TRIP ON CITY STREETS. THE PROBLEM STARTED AFTER I EXITED THE FREEWAY. I ACCELERATED FROM A STOP AT A TRAFFIC SIGNAL AND I NOTICED THAT MY CAR SOUNDED LOUDER THAN USUAL. AT JUST A FEW MILES FROM MY HOME TROUBLE LIGHTS (TRACTION CONTROL AND ENGINE) ILLUMINATED ON MY DASH ALONG WITH THE "ENGINE POWER IS REDUCED" MESSAGE. THINKING I HAD A TRACTION CONTROL ISSUE I CONTINUED TO DRIVE TO MY HOME, A MERE 2 CITY BLOCKS. AT THAT TIME THE OIL PRESSURE MESSAGE APPEARED ON THE SCREEN. I WAS IN MY DRIVEWAY AND OIL DROPPED WHERE I STOPPED. I HAD MY CAR TOWED TO MY MECHANIC AND HE INFORMED ME OF THIS ISSUE AND WHAT HAPPENED TO MY CAR.
Visibility/wiper, Feb 16, 2019
DRIVING MY 2013 CHEVY EQUINOX WITH UNDER 60,000 MILES DURING RAIN/SNOW AND WIPERS QUIT UNEXPECTEDLY CLOSE TO HOME. TURNED THEM OFF AND NOW WHEN I TURN THEM ON SOUNDS LIKE MOTOR IS RUNNING BUT WIPERS WILL NOT WORK! IT IS WINTER TIME HERE, EXPECTING ANOTHER SNOW STORM AND DO NOT HAVE A VEHICLE TO DRIVE!!!!!!!!!
Power train, Feb 11, 2019
OUR 2013 EQUINOX HAD ONLY 36,000 MILES AND IN EXCELLENT CONDITION. NEVER HAD AN ISSUE WITH OIL CONSUMPTION BUT RECENTLY IN THE COLD WEATHER THE OIL STARTED LITERALLY RUNNING OUT BETWEEN THE ENGINE AND TRANSMISSION. THE VEHICLE STARTED JERKING ON THE HWY AND THE OIL LIGHT WENT ON. THE CAR HAS REGULAR MAINTENANCE AND WE COULD NEVER IMAGINE A 5YR OLD ONE OWNER VEHICLE WITH 36,000 MILES WOULD HAVE OIL LEAKING OUT OF THE REAR MAIN SEAL. ENTERED THE VIN NUMBER TO SEE IF OUR VEHICLE WAS LISTED UNDER RECALL 14882 AND NOTHING IS COMING UP. WE WERE TOLD BY OUR MECHANIC FRIEND THAT THERE WERE 5 OTHER EQUINOX'S WITH THIS ISSUE DURING THE CRAZY COLD WEATHER WE HAD RECENTLY. $1,400 LATER. OTHERS APPEAR TO BE REPORTING SIMILAR ISSUES AT HTTPS://WWW.EDMUNDS.COM/CHEVROLET/EQUINOX/2013/CONSUMER-REVIEWS/PG-4/?SORTING=CREATED%3ADESC
Engine, Feb 9, 2019
YET ANOTHER PERSON WITH THE 2013 CHEVY EQUINOX 2.4L ENGINE WITH THE EXCESSIVE OIL CONSUMPTION ISSUE. MY WIFE (WHO DRIVES THIS VEHICLE) CALLED ME IN TEARS TODAY, STATING THAT THE EQUINOX STARTED MAKING ALL KINDS OF NOISE, AND DRIVING HORRIBLY, SO SHE WENT TO A NEARBY GARAGE, AND THEY DISCOVERED THAT THE VEHICLE HAD ALMOST NO OIL - AND THAT THIS WAS THE 2ND OR 3RD EQUINOX THAT THEY HAD SEEN IN THE LAST 2-3 WEEKS THAT CAME IN WITH ALMOST NO OIL. THIS VEHICLE HAS 69,075 MILES ON IT, AND WE ARE THE ORIGINAL OWNERS. ALL SERVICE (OTHER THAN TODAY'S) HAVE BEEN HANDLED AT THE DEALERSHIP THAT WE PURCHASED THE VEHICLE FROM. VERY DISAPPOINTED IN GM, AFTER RESEARCHING THIS ISSUE, AND FINDING THAT SO MANY OTHERS WERE HAVING THIS EXACT SAME ISSUE. GM NEEDS TO STEP UP AND FIX THIS!!
Engine, Feb 9, 2019
DRIVING WHEN THE CHECK EGINE LIGHT CAME ON. TOOK TO THE MECHANIC HAD NO ENGINE OIL. NOT DUE FOR OIL CHANGE EITHER. O2 UPSTREAM REPLACED AND PISTONS FILLED OF CARBON . MECHANIC ADVISE TO GET RID OF CAR B/C BAD OIL CONSUMPTION, WILL CRACK ENGINE EVENTUALLY. CAR ONLY HAS 70,000 MILES
Power train, Engine, Feb 9, 2019
THE PVC VALVE AND OIL SYSTEM HAS A BAD DESIGN. WHEN DRIVING IN COLD WEATHER THE VALVE BLOWS AND OIL COMPLETELY EMPTIES. THE VEHICLE WAS IN MOTION ON BOTH STREET AND HIGHWAY. MY VEHICLE ONLY HAD 69,400 MILES AND IS A 4 CYLINDER
Power train, Feb 8, 2019
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TOWED TO DIANE SAUER CHEVROLET (700 NILES RD SE, WARREN, OH 44483, (330) 373-1600) AND THE CONTACT WAS INFORMED THAT THE REAR MAIN SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN TSB NUMBER: 14882. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 88,000.
Electronic stability control (ESC), Engine, Feb 8, 2019
MY EQUINOX REDUCED ENGINE POWER WHILE DRIVING. PRIOR TO THIS THERE WERE NO WARNING LIGHTS OF ANY KIND. I WAS TOLD IT WAS DOWN 3 QUARTS OF OIL AND THAT THERE WAS A LEAK FROM REAR SEAL. MY MECHANIC ADVISED TOWING TO THE DEALERSHIP AS THERE ARE KNOWN PROBLEMS OF THIS IN THE EQUINOX'S AS WELL AS A "14882 SPECIAL COVERAGE ADJUSTMENT" OFFERED BY GENERAL MOTORS. THIS SPECIAL ADJUSTMENT ARE FOR THOSE EQUINOX'S THAT EXPERIENCE HIGH OIL CONSUMPTION AND MAY EXPERIENCE A FROZEN OR PLUGGED POSITIVE CRANKCASE VENTILATION SYSTEM. THIS CAUSES INCREASE CRANKCASE PRESSURE LEADING TO A REAR CRANKSHAFT SEAL OIL LEAK. IF THE OIL LEAK IS NOT NOTICED AND CONDITION IS NOT CORRECTED, CONTINUED DRIVING CAN CAUSE DAMAGE TO THE ENGINE. GM STATED ON MY RECEIPT THE CAUSE OF MY PROBLEM WAS, "MOISTURE FROZE IN THE PCV SYSTEM CAUSING THE CRANKCASE TO OVERPRESSURIZE". HOWEVER, MY VIN NUMBER WAS NOT INCLUDED IN THIS SPECIAL COVERAGE ADJUSTMENT EVEN THOUGH I WAS WITHIN THE MILEAGE AND YEAR. THIS IS A MAJOR SAFETY ISSUE AS I DID NOT RECEIVE ANY WARNING LIGHTS OF BEING LOW IN OIL AND NO ENGINE PRESSURE WARNING LIGHTS. THERE HAVE BEEN NO RECALLS RELATED TO THESE ISSUES.
Power train, Engine, Feb 7, 2019
JANUARY 22ND 2019 MY WAY TO WORK AT THE LAST TRAFFIC LIGHT THE CAR LURCHED FORWARD WITH MY FOOT ON THE BRAKE I PULLED IN WORK AND PARKED I LEFT AT 5:30 P.M REMOTE STARTED I WAS WALKING TO MY CAR IT WAS LOUD I GOT IN WARNING MESSAGE TO TURN CAR OFF THAT THE OIL PRESSURE WAS TOO LOW. CALLED AAA WAITED THREE HOURS IN THE COLD WITH BRONCHITIS AND ASTHMA CALLED MY MECHANIC I WAS HAVING THE CAR TOWED TO HIS GARAGE. JANUARY 25 MECHANIC SAID HE THINKS DUE TO A FROZEN PCV VALVE THERE WAS PRESSURE BUILD UP CAR SPIT THE OIL OUT HE PUT OIL IN MY CAR LET IT WARM UP HE THOUGHT I SHOULD STILL HAVE THE DEALER LOOK AT IT. I DROVE THE CAR NOT FAR TO THE DEALER GANLEY REP CAME TO WAITING AREA TOLD ME THE PCV VALVE FROZE AND THE HIGH PRESSURE BLEW MY REAR CRANKSHAFT SEAL THE OIL SPILLED OUT MY BATTERY WAS SHOT REPAIR JUST UNDER $ 2000.00 HE SAID THIS FAULT DID DAMAGE TO MY TIMING CHAIN NO GUARANTEE HOW LONG THE TIMING CHAIN WOULD HOLD RECOMMENDED REPLACING $ 1500.00 I SAID DO THE SEAL AND BATTERY. I WENT HOME DID GOOGLE SEARCH EQUINOX 2013 PCV SP. COV. BULLETIN 14882 POPPED UP IT COVERED EQUINOXES BETWEEN 2010-2014 NOT MY VIN. REP CALLED SAID GM IS WILLING TO HELP ME WITH THE TIMING CHAIN AUTHORIZED IT FOR $500.00. I TOLD HIM WHAT THAT BULLETIN SAID IS EXACTLY WHAT HAPPENED WITH MY CAR. PICKED UP MY CAR MONDAY 02/04/19 AND PAID $ 2606.76. ON 02/06/19 I CALLED CHEVY SPOKE TO REP DUKE WHO GAVE ME A REFERENCE NUMBER # 9-5037906721 TOLD ME A HIGHER-LEVEL REP FROM CHEVY WOULD CALL ME. ON 02/07/19 ADAM CALLED AND SAID THE PHONE CALL WAS BEING RECORDED. HE SAID IN A NICE WAY THAT CHEVY HAD ALREADY HELPED WITH $ 1000.00 TOWARDS THE TIMING CHAIN AND I SHOULD BE GRATEFUL FOR THAT BECAUSE THEY WERE NOT GOING TO HELP ANYMORE. I TOLD HIM THIS SHOULDN'T HAVE HAPPENED. IS THIS VERBATIM FOR THE CALL NO BUT THEN AGAIN, I WASN'T WORKING OFF A SCRIPT OR RECORDING THE PHONE CALL LIKE CHEVY IS.