2013 Chevrolet Equinox

Problems, recalls and owner-reported issues

Engine is the leading concern among 751 owner complaints filed for this model year. This is the 3rd highest complaint count among 21 Equinox model years with reports.

Complaints by model year
  1. 751

Of the 2013 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.

Primary concernEngine412 reports · 55% of complaints
Owner complaints751Filed with NHTSA
Recall relationship2 safety recallsNHTSA campaign records

What owners report most often

  1. Engine412
  2. Visibility/wiper144
  3. Power train80
  4. Electrical system69
  5. Other or unspecified63
  6. Fuel/propulsion system43
  7. Air bags25
  8. Electronic stability control (ESC)20

Recalls and investigations

  1. Visibility, windshield wiper/washer, motorAug 4, 2016

    General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Equinox and GMC Terrain vehicles. In the affected vehicles, the ball joints in the windshield wiper module may corrode and wear over time, possibly resulting in one or both of the windshield wipers becoming inoperative.

    Inoperative windshield wipers may reduce the driver's visibility, increasing the risk of a crash.

    GM will notify owners, dealers will repair the AIP-hole, inspect and, if necessary, replace the front wiper module, free of charge. The recall began on April 13, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 25302.

    Campaign 16V582000 on NHTSA.gov

  2. Electrical system, ignitionJul 5, 2016

    General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

    If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

    GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

    Campaign 16V502000 on NHTSA.gov

Representative owner complaints

751 reports, newest first.

  1. Engine, Feb 10, 2021

    I AM VERY FRUSTRATED WITH GM RIGHT NOW! THERE IS A KNOWN ISSUE WITH THE REAR MAIN OIL SEAL ON SEVERAL OF THE VEHICLES FROM 2010-2014 BUT THEY ARE ONLY COVERING REPAIRS FOR CERTAIN VIN NUMBERS. THE SEAL BROKE ON THE ENGINE CAUSING OIL TO LEAK OUT OF THE VEHICLE. THIS LEFT ME STRANDED IN FREEZING COLD TEMPERATURES. NOW I AM BEING TOLD THAT I AM RESPONSIBLE FOR THOUSANDS OF DOLLARS TO FIX AN ISSUE THAT GM KNOWS IS THEIR FAULT. THEY HAVE A SERVICE BULLETIN OUT ON THE ISSUE BUT ARE STATING THAT BECAUSE MY CAR WAS MANUFACTURED AT A DIFFERENT PLANT IT IS NOT COVERED. THE SERVICE DEPARTMENT LET ME THAT THE HOLE IN THE ENGINE WAS TOO SMALL CAUSING THE SEAL TO BREAK. HAD MY CAR SUDDENLY STALLED ON THE HIGHWAY THERE WOULD HAVE BEEN A WRECK. THERE WAS NO INDICATION OF AN OIL LEAK OR ANY ISSUES WITH THE CAR UNTIL THE MAIN OIL STILL BROKE.

  2. Engine, Feb 9, 2021

    FOUND A POOL OF OIL ON THE DRIVEWAY IN THE MORNING, HAD IT TOWED TO A DEALER, TOLD THE MAIN REAR SEAL LET GO, OIL CHANGED AT DEALER 5 DAYS PRIOR FOR AN OIL CONSUMPTION CHECK, BECAUSE OF CONSTANT OIL LOSS, IN THE PAST TWO YEARS. NEVER HAD A VISIBLE LEAK ON THE ENGINE OR OIL SPOTS ON THE DRIVEWAY OR GARAGE SINCE OWNING THE VEHICLE SINCE 2014.

  3. Engine, Feb 8, 2021

    MY ENGINE LIGHT CAME ON AND THE SHOP DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. LOOKING ONLINE I SEE THE 2012 IS COVERED BY CHEVROLET BUT MY 2013 IS NOT. SPEAKING TO THE SHOP THEY TELL ME THIS IS VERY COMMON WITH THESE CARS.

  4. Engine, Feb 7, 2021

    EXCESSIVE OIL CONSUMPTION. I HAVE TO ADD OIL EVERY WEEK AND CHECK FREQUENTLY SO THAT I DO NOT RUN OUT OF OIL WHEN OIL IS LOW THERE IS NO SAFETY FEATURE THAT LETS YOU KNOW

  5. Power train, Feb 6, 2021

    84,000 MILES, TRANSFER CASE HOUSING CRACKED. DEALER STATED THAT THE SIDE WAS "BLOWN OUT" DUE TO INTERNAL DAMAGE. CAR STARTED TO LOSE POWER, AND STRONG SMELL OF BURNT FLUID. DROVE STRAIGHT TO DEALERSHIP. NEW TRANSFER CASE INSTALLED FOR $2,600. OF COURSE, THE 100,000 MILE DRIVETRAIN WARRANTY WAS ONLY FOR 5 YEAR. THIS CAR IS 7 YEARS.

  6. Engine, Feb 3, 2021

    I BOUGHT MY 2013 EQUINOX IN 2012. IT NOW HAS ABOUT 68,000 MILES. OIL CHANGES ARE ON TIME AND REGULAR. RECENTLY I MADE A 7 HOUR ROUND TRIP. TOWARDS THE END OF THE TRIP THE CAR BEGAN TO IDLE VERY ROUGH AND THE ENGINE SOUNDED LOUDER THAN NORMAL. AT THE END OF THE TRIP THE CHECK ENGINE LIGHT CAME ON. THE NEXT DAY I TOOK IT FOR AN OIL CHANGE. I THOUGHT IT MIGHT BE THE OIL FILTER. AFTER THE OIL CHANGE, IT SEEMED TO DRIVE SMOOTH FOR ONE DAY THEN THE CHECK ENGINE CAME ON AGAIN. THE ALMOST IMMEDIATELY A MESSAGE THAT SAID 'REDUCED ENGINE POWER.' THE NEXT TIME I DROVE IT WAS TO TAKE IT TO THE DEALERSHIP FOR A DIAGNOSIS. ON THE WAY THERE THE CAR STALLED AT A BUSY STOP LIGHT. AFTER A FEW MINUTES I WAS ABLE TO GET IT STARTED AGAIN AND MADE IT THE MAYBE 1000 FEET TO THE DEALER. THE FIRST DIAGNOSIS THEY GAVE ME WAS A TIME CHAIN ISSUE ($1800) THEN THEY CALLED ME A DAY LATER AND SAID PISTONS/PISTON SEALS WERE ALSO AN ISSUE AND NOW IT WOULD BE ($2500). I STARTED TO DO SOME RESEARCH AND I FOUND THE LAWSUITS ABOUT THE PISTON ISSUES AND OIL CONSUMPTION. IT SOUNDS EXACTLY LIKE THE PROBLEM W/MY CAR. I CAN DETAIL REGULAR OIL CHANGES AND NEVER HAD AN OIL LIGHT COME ON BUT I SEE WHERE OTHER PEOPLE DESCRIBE HOW THE SCREEN THAT GIVES THE OIL % IS NOT REALLY MONITORING THE CARS ACTUAL OIL USE. I RELIED HEAVILY ON THIS SCREEN, ALWAYS CHECKING IT TO SEE IF I NEEDED OIL. I WOULD LIKE INFO ON HOW TO ACCESS THE SPECIAL WARRANTY TO PAY FOR THESE REPAIRS.

  7. Engine, Feb 3, 2021

    HAS EXCESSIVE OIL CONSUMPTION DUE TO FAULTY PISTON RINGS

  8. Visibility/wiper, Feb 1, 2021

    SHOWS NO RECALL FOR MY VIN BUT YET THE PROBLEM WHICH IS RECALLED HAS HAPPENED TO MY VEHICLE. DRIVERS WIPER DOES NOT WORK. SITTING IN DRIVEWAY WARMING CAR WHILE IT WAS RAINING AND NOW IT DOESNT WORK AT ALL

  9. Engine, Jan 31, 2021

    THREE OIL CHANGES ALL DONE AT CARL BLACK BUICK GMC, LLC, 11225 ALPHARETTA HWY, ROSWELL, GA 30076 WHEN THE VEHICLE STATES THERE IS 40% OIL LIFE LEFT. EACH TIME, OIL HAS BEEN COMPLETELY DEPLETED CREATING A LOUD CLICKING SOUND IN THE ENGINE. NEXT OIL CHANGE SCHEDULE 1-MONTH IN ADVANCE OF SERVICE RECOMMENDATION FROM DEALER OIL STICKER. THIS HAS BEEN A PERSISTENT PROBLEM THROUGHOUT THE LIFE OF THE VEHICLE. DEALERSHIP THUS FAR HAS NOT BEEN HELPFUL CONTACTING GM CORPORATE TO ASSIST. THIS IS THE SAME 2013 CHEVY EQUINOX ALREADY PART OF AN APPROVED AND PROVEN ISSUE WITH GM MOTORS THAT BURN EXCESSIVE OIL EVEN WHEN BEING MAINTAINED BY THEIR CERTIFIED MECHANICS AT THEIR DEALERSHIPS. THIS IS AN 11-MONTH FOLLOW-UP AFTER INITIALLY REPORTING THE SAME ISSUE ON 2/21/20 - NHTSA ID 11310678.

  10. Other or unspecified, Jan 25, 2021

    I HAVE A CHECK ENGINE LIGHT FOR CLOGGED PVC VALVE. SPECIAL BULLETIN WAS RELEASED 14882 GM LOST A CLASS ACTION FOR HAVING LIMITED CARS WITH VIN # APPROVED FOR THE FREE FIX SO NUMEROUS OTHER OWNERS SUED AND WON IN 2019. BUT NOW MY VIN WITH THE SAME PROBLEM ISN'T BEING COVERED. IT'S A WELL KNOWN WELL COMPLAINED ABOUT PROBLEM WITH 2010-2014 CHEVY EQUINOX'S. WITH SOME CARS CATCHING FIRE. I BROUGHT IN FOR WHAT I THOUGHT WOULD BE A COVERED REPAIR SINCE THE LAWSUIT AND HAVE BEEN GIVEN THE RUN AROUND.

  11. Power train, Engine, Fuel/propulsion system, Jan 17, 2021

    AFTER PERFORMING A DIAGNOSTIC CHECK ON JANUARY 15TH 2021, I WAS INFORMED BY JEFFERSON CHEVROLET THAT MY ENGINE LIGHT WAS ON BECAUSE OF THE TIMING CHAIN AND MISFIRING PISTONS. I HAVE NOT HAD THIS CAR SIX MONTHS. IT HAS A HUNDRED AND ONE THOUSAND MILES ON IT AND I HAVE BEEN EXCESSIVELY ADDING OIL. EVEN THE PRIOR VISIT IN DECEMBER 2020, THE REPRESENTATIVE AT JEFFERSON CHEVROLET IN DETROIT MICHIGAN INFORMED ME THAT MY CAR HAD NO OIL AFTER A RECENT OIL CHANGE AND THAT HE COULD NOT PERFORM ANY INSPECTIONS UNTIL THEY PERFORM ANOTHER OIL CHANGE. I WOULD LIKE INFORMATION ON HOW TO RECEIVE PAYMENT FROM THE MANUFACTURER TO REPAIR MY VEHICLE.

  12. Engine, Jan 9, 2021

    I AM FOLLOWING UP TO AN ONGOING ISSUE REGARDING OUR 2013 CHEVY EQUINOX THAT RECENTLY HAD THE LOWER END REBUILT DUE TO EXCESSIVE OIL CONSUMPTION. FOR SOME BRIEF HISTORY ON THE VEHICLE, IT BEGAN USING A SIGNIFICANT AMOUNT OF OIL AROUND THE 70,000-MILE MARK. PRIOR TO THE LOWER END REBUILD, I WAS ADDING NEARLY 8 QUARTS OF OIL EVERY 3,000 MILES. THE VEHICLE HAS 95,000 ON IT NOW. FAST FORWARD TO LATE THIS PAST WINTER [EARLY 2020], I RECEIVED A LETTER IN THE MAIL STATING THE SCA (15285/16118 COVERAGE) WAS EXTENDED FOR THE 2013 MODEL YEAR 2.4L ECOTEC. UPON RECEIVING THE LETTER, I WAS IN THE PROCESS OF MAKING AN APPOINTMENT FOR THE OIL CONSUMPTION ISSUE, HOWEVER, THIS WAS THE SAME TIME THE STATE OF WISCONSIN SHUT DOWN FOR COVID REASONS. THIS WAS, UNFORTUNATELY, WAS AROUND THE TIME THE EXTENSION WAS GOING TO EXPIRE. ONCE, RESTRICTIONS WERE LIFTED AN OIL CONSUMPTION TEST WAS PERFORMED. THE INITIAL OIL CHANGE OCCURRED IN APRIL 2020. THE VEHICLE WAS FOUND TO CONSUME A SIGNIFICANT AMOUNT OF OIL. HOLIDAY AUTOMOTIVE OF FOND DU LAC, WI PERFORMED THIS TEST. THE ENGINE, WITHOUT A DOUBT, WAS IN NEED OF A LOWER END REBUILD. THIS REBUILD WAS SCHEDULED AND COMPLETED IN DECEMBER OF 2020. VIA COMMUNICATION BETWEEN MYSELF AND HOLIDAY AUTOMOTIVE OF FOND DU LAC, GM HAS AGREED TO COVER HALF OF THE COSTS, BUT IN THE END THIS IS STILL VERY SIGNIFICANT. THE WORK HAS BEEN COMPLETED, BUT I AM NOW BETWEEN A ROCK AND A HARD PLACE WITH THE VEHICLE. THE EXTENSION WINDOW THAT GM PROVIDED WAS NARROW TO SAY THE LEAST.

  13. Engine, Dec 31, 2020

    I BOUGHT MY 2013 CHEVY EQUINOX IN JULY OF 2019, ABOUT A MONTH AFTER BUYING IT MY HUSBAND CHECKED THE OIL AND THE OIL WASNT EVEN ON THE DIPSTICK. AFTER THAT WE KEPT AN EYE ON IT AND EVERY WEEK WE HAVE TO PUT AT LEAST A QUART OF OIL IN THE VEHICLE. WE HAVE BROUGHT IT TO OUR SHOP AND HAVE DETERMINED THAT THERE IS EXCESSIVE OIL CONSUMPTION AT THE 100,000 MILE MARK.

  14. Engine, Dec 31, 2020

    MY FAMILY AND I WERE DRIVING ON THE HIGHWAY AND MY ENGINE STOPPED WITHOUT ANY WARNING LIGHTS OR NOTIFICATIONS. WE WERE ABLE TO SAFELY COAST FROM THE LEFT LANE TO THE SHOULDER. WE HAD THE CAR TOWED TO A NEARBY DEALERSHIP. WHEN THEY INSPECTED MY CAR THEY SAID THERE WAS NO OIL IN IN THE ENGINE AND THAT THE CRANK WAS LOCKED UP. I WAS TOLD I WOULD NEED TO REPLACE THE ENGINE. MY CAR HAS ABOUT 134,000 MILES ON IT AND WAS BRAND NEW WHEN I BOUGHT IT.

  15. Engine, Fuel/propulsion system, Dec 27, 2020

    MY 2013 EQUINOX CHEVY, I WAS DRIVING DOWN ON THE HIGHWAY WITHOUT ENGINE LIGHT WARNING. ACTING FUNNY TILL I GOT HOME... THEN THE ENGINE LIGHT CAME ON, NEXT MORNING WE WERE GOING TO TAKE IT TO GM FOR TAKE A LOOK AT BUT WON'T STAY RUNNING. STILL DIDN'T GIVE ANY ALERT.

  16. Engine, Dec 18, 2020

    MY 2013 CHEVY EQUINOX STARTED BURNING OIL AROUND 80,000 MILES AND WHEN I BROUGHT IN FOR OIL CHANGE TO CHEVY DEALERSHIP THE SERVICE ADVISOR SAID SOME CARS BURN OIL. NO BIG DEAL THEY SAID JUST KEEP CHECKING OIL AND FILL IF LOW. SO DID THAT FOR YEARS AND NOW OVER 120K (170K NOW) I RECEIVED LETTER FOR RECALL IF I'M UNDER 120K BRING CAR IN TO FIX. BUT NOW I'M OVER 120K MILES THEY WON'T FIX IT. SO NOW CAR IS GETTING WORSE BY THE MILE AND BLOWING GREY SMOKE OUT MY MUFFLER. I CAN'T BELIEVE THEY WON'T FIX MY PROBLEM. I SHOULD OF HAD THEM NOTE IN COMMENTS ABOUT MY BURNING OIL ISSUE. I NOW HAVE TO PUT 1 QUART IN EVERY 1000 MILES AND THE QUOTE FROM CHEVY DEALERSHIP TO FIX IS OVER $4,000. EVEN MY EXTENDED WARRANTY WON'T COVER IT SAYING IT'S A GM RECALL AND THEY DON'T FIX WHEN GM SHOULD FIX IT. I HAVE ALWAYS CHANGED OIL EVERY 6,000 MILES AND PAPER BACK UP TO PROVE IT BUT THAT DOESN'T MATTER I GUESS. WHAT A SHAME BECAUSE I LOVE MY EQUINOX BUT NOW GM WON'T FIX IT I PROBABLY WON'T BUY ANOTHER GM CAR. SO STILL MAKING PAYMENTS TO GM FINANCIAL FOR A CAR THAT'S NOT WORK WHAT I OWE AND WITH THIS ISSUE THE VALUE OF CAR IS NEXT TO ZERO. NEED CAR TO MAKE MONEY SO I HAVE TO FIX IT.

  17. Engine, Dec 17, 2020

    VEHICLE STALLED OUT IN AN INTERSECTION AFTER THE OIL BURNED UP 1000 MILES AFTER AN OIL CHANGE.02

  18. Other or unspecified, Engine, Fuel/propulsion system, Dec 17, 2020

    HELLO, I BOUGHT THIS 2013 2 WEEKS AGO. HAD IT CHECKED OUT BY THE MECHANIC AT THE DEALERSHIP FOR AN EXTRA CHARGE AND THEY SAID NOTHING WAS WRONG WITH IT! FAST FORWARD 2 WEEKS TO THE DAY I GOT THE CAR....CHECK ENGINE LIGHTS CAME ON...OIL ETC....TOOK TO MECHANIC AND THEY SAID THERE WAS NO OIL, I GOT A $100 OIL CHANGE AND THE NEXT DAY THE OIL WAS GONE AGAIN AND HAS CREATED ME A PROBLEM NOW THAT I CAN'T GET TO AND FROM. WHAT'S GOING ON? HOW COME CONSUMERS AREN'T BEING MADE AWARE OF THE OIL CONSUMPTION ISSUE BEFORE PURCHASING A VEHICLE? DISGUSTING!

  19. Engine, Dec 15, 2020

    MASSIVE OIL CONSUMPTION! IN BETWEEN OIL CHANGES CONSTANTLY NEEDING TO PUT IN AT THE LEAST A 5 QUART JUG OF OIL. IN TURN CAUSING MY CAR TO JUMP AT STOPLIGHTS ALMOST CAUSING ME TO HIT THE PERSON IN FRONT OF ME WHICH WAS CAUSED FROM LOW OIL. THEN IT IS NOW CAUSING MY ENGINE TO MISFIRE. WHICH INCLUDES VERY POOR ACCELERATION WHICH ALMOST CAUSED AN ACCIDENT AS I WAS CROSSING ACROSS ANOTHER STREET TO ALMOST GET HIT FROM THE SIDE AND ANOTHER TIME WHEN TURNING SAME THING ALMOST HAPPENED. THEN WHEN MY CAR IS IN PARK IT IS STARTING TO STALL OUT. NOW NEEDING TO BRING IT TO A SHOP ONCE AGAIN.

  20. Power train, Other or unspecified, Engine, Dec 3, 2020

    EXCESSIVE OIL CONSUMPTION WITH NO WARNING LIGHT

  21. Power train, Engine, Nov 13, 2020

    SEVERE OIL CONSUMPTION I'M ADDING OIL CONSTANTLY

  22. Engine, Nov 12, 2020

    TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING, AN EXPLOSION OCCURRED AND THE VEHICLE STALLED. THE CONTACT CALLED ONSTAR AND A POLICE WAS SENT OUT TO ASSIST WITH MOVING THE VEHICLE TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS LATER TOWED TO ROGER DEAN CHEVROLET (2235 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409). THE CONTACT STATED THAT THREE DAYS LATER, THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED DUE TO THE REPAIR COST. THE CONTACT STATED THAT THE VEHICLE WAS NOT DRIVABLE. THE CONTACT STATED THAT THE TWO YEAR EXTENDED WARRANTY HAD EXPIRED. THE CONTACT CALLED A TRANSPORTER TO TRANSPORT THE VEHICLE BACK TO HER RESIDENCE IN DELAWARE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.

  23. Power train, Nov 12, 2020

    WHILE TRAVELING LESS THAN 2 MILES FROM HOME AT ABOUT 40 MPH ON A SMOOTH STRAIGHT ROAD THE VEHICLE MADE A SUDDEN JERK LIKE SLAMMING ON BRAKES. MADE CONTROL DIFFICULT MOMENTARILY

  24. Other or unspecified, Nov 9, 2020

    MY MANIFOLD IS GETTING A HOLE IN IT AND I WAS TOLD THAT ONCE MY CHECK ENGINE LIGHT COMES ON, THE MANIFOLD WILL NEED TO BE REPLACED SINCE THERE IS AN OXYGEN SENSOR LOCATED IN THE MANIFOLD. IF I LET THE CAR IDLE IN THE DRIVEWAY, I CAN SMELL EXHAUST GOING INTO MY VEHICLE

  25. Other or unspecified, Oct 30, 2020

    I RECEIVED A RECALL NOTICE IN THE MAIL ABOUT MY CAR AND OIL CONSUMPTION. I HAVE HAD TO REPLACED OIL IN MY CAR IN-BETWEEN OIL CHANGES BUT DIDN'T THINK ANYTHING OF IT UNTIL I RECEIVED THE NOTICE. I HAD TO BRING IT TO THE DEALER FOR AN OIL CONSUMPTION TEST. I DID THEN COVID HIT AND THEY CLOSED DOWN FOR SOME TIME. I RESTARTED THE OIL CONSUMPTION TEST AND WAS TOLD BY A MGR NAMED TOM THAT MY CAR WAS BURNING EXCESS OIL BUT HE WOULD NEED TO SPEAK TO HIS MGR, WHO WAS ON VACATION AT THIS TIME. I THEN CALLED HIM BACK A WEEK LATER AS I DID NOT HEAR BACK FROM HIM. TOM TOLD ME THAT THE OIL CONSUMPTION WAS NOT ENOUGH TO WARRANT THE CAR BEING FIXED. I WAS NOT SATISFIED WITH THIS ANSWER AS THEIR WAS A RECALL, I HAD AN OIL CONSUMPTION ISSUE AND DID WHAT I WAS SUPPOSED TO DO AND THEY SHOULD FIX MY CAR. I SENT TWO LETTERS PRIORITY MAIL TO THE MGR OF GENGRAS CHEVROLET IN EAST HARTFORD, CT. BOTH PRIORITY PACKAGES WERE RECEIVED AT THE DEALERSHIP BUT NO ONE HAS RESPONDED TO ME. I HAVE ATTACHED THE LETTER I SENT TO PAUL SMITH, MGR OF GENGRAS CHEVROLET FOR YOUR REVIEW. I JUST WANT MY CAR FIXED BUT I WILL FOLLOW THROUGH WITH LEGAL ACTION IF NECESSARY. THANK YOU IN ADVANCE FOR TAKING THE TIME TO READ MY COMPLAINT