2014 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 548 owner complaints filed for this model year. This is the 9th highest complaint count among 21 Equinox model years with reports.
Of the 2014 reports, 23 involved a crash and 4 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorMar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Campaign 22V165000 on NHTSA.gov
Representative owner complaints: visibility/wiper
167 reports, newest first. Show all
Visibility/wiper, Jun 8, 2020
DURING HEAVY RAIN WITH POOR VISIBILITY WINDSHIELD WIPERS STOPPED AT TOP OF STROKE AND DID NOT MOVE ANY FURTHER. I HAD TO STOP AT A BUSY INTERSECTION NO LONGER ABLE TO SAFETY PERFORM A LEFT HAND TURN ONTO A DIVIDED HIGHWAY ACROSS TWO LANES OF TRAFFIC, I HAD TO PUT ON HAZARD LIGHTS AND TURN RIGHT FROM A LEFT HAND ONLY TURN LANE DUE TO BEING UNABLE TO SEE OUT OF FRONT WINDSHIELD BUT ONLY ABLE TO SEE TRAFFIC FROM DOOR WINDOW. WIPER MOTOR MADE NOISES BUT BLADES DID NOT MOVE. WAS FORCED TO WAIT APPROXIMATELY 30 MINUTES UNTIL RAIN STOPPED TO PROCEED TO MECHANICS SHOP. THIS OCCURRED AT THE INTERSECTION OF TOPSIDE DRIVE AND ALCOA HIGHWAY IN KNOXVILLE, TENNESSEE. I HAD MY WIFE, 19 YEAR OLD SON, 12 YEAR OLD NIECE, AND 7 YEAR OLD NEPHEW IN THE VEHICLE. THE FAILURE OF THE WIPER SYSTEM OCCURRED SUDDENLY AND WITHOUT WARNING WITH NO PRIOR ISSUES WITH WIPER SYSTEM. THE VEHICLE IS A 2014 CHEVROLET EQUINOX WITH 104,000 MILES. *TR
Visibility/wiper, May 26, 2020
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS CEASED OPERATING WHILE DRIVING IN A RAINSTORM. THE CONTACT PULLED OVER TO WAIT OUT THE STORM. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,580.
Visibility/wiper, May 18, 2020
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE FRONT WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE WINDSHIELD WIPER LINKAGE BUSHINGS WERE DEFECTIVE AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED 3 MORE TIMES AND THE WINDSHIELD WIPER MOTORS WERE REPLACED EACH TIME. BOB HOOK CHEVROLET SERVICE (4144 BARDSTOWN RD, LOUISVILLE, KY 40218, (502) 499-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Visibility/wiper, Apr 14, 2020
DRIVING IN HEAVY RAIN, WIPERS ON HIGH, STOPPED FUNCTIONING. WAS DRIVING 40MPH ON A HIGHWAY.. RT 19, PITTSBURGH, PA. UNABLE TO SEE. STOPPED VEHICLE, AS SAFELY AS POSSIBLE WITH NO VISIBILITY. WAS ABLE TO MANUALLY MOVE WIPERS. UNABLE TO USE WIPERS AT THIS TIME. UNABLE TO FIND A RECALL. DO SEE MULTI COMPLAINTS WITH THIS ISSUE. *TR
Visibility/wiper, Mar 29, 2020
DRIVING IN MODERATE RAIN 45 MPH WITH WINDSHIELD WIPERS ON INTERMITTENT. BLADES STOPPED ABRUPTLY, STAYED IN MIDDLE OF WINDSHIELD. MOTOR CLICKS BUT BLADES OBVIOUSLY NOT ENGAGED AT BASE, WHICH IS COVERED BY BLACK PLASTIC AND INACCESSIBLE. DANGEROUS!
Visibility/wiper, Feb 18, 2020
VEHICLE: 2014 CHEVY EQUINOX NOTE:3 INCIDENTS, ALL FROM WINDSHIELD WIPER TRANSMISSION FAILING INCIDENT #1: 5/19/2019,DRIVING @55MPH ON HIGHWAY(WITH MY FAMILY IN THE CAR!) POURING RAIN, WINDSHIELD WIPERS ON HIGH & THE WIPERS STOPPED WORKING! NO VISIBILITY AT THAT POINT! TRUCK BEHIND ME HAD TO VEER OFF ALMOST HITTING US BECAUSE I HAD TO SLOW SO QUICKLY!! HAD TO STOP,MY HUSBAND WAS ABLE TO POP THE BALL JOINT ON THE WIPER TRANSMISSION BACK IN PLACE. EXTREME SAFETY ISSUE!!!! INCIDENT #2: NOVEMBER 15,2019, DRIVING 35 MPH CLOSE TO HOME, USING WIPERS DUE TO RAIN.WINDSHIELD WIPERS ON CONSTANT LOW.THEY STOPPED WORKING.(3 YEAR OLD GRANDSON IN CAR.) REPLACED THE WINDSHIELD WIPER TRANSMISSION THE NEXT DAY. (HAVE RECEIPT BUT IT WONT DOWNLOAD.) INCIDENT #3: FEBRUARY 13, 2020, IT HAD SNOWED,CAR WAS PARKED,STARTED THE CAR TO WARM IT UP, WIPED ALL THE SNOW FROM WINDSHIELD AND BELOW WIPERS SO THERE WASNT AN UNFORESEEN ISSUE WITH THE WIPERS AGAIN.WENT BACK IN THE HOUSE WITH HEATER ON DEFROST,ABOUT 10 MINUTES LATER RETURNED TO THE CAR (WITH 3 YEAR OLD GRANDSON), GOT IN THE CAR, TURNED ON THE WIPERS AND THE 3RD SWIPE,THE WINDSHIELD WIPERS STOPPPED WORKING AGAIN!! SAME ISSUE.MY HUSBAND REPLACED THE BALL JOINTS TWO TIMES SINCE FEB.13TH AND THEY KEEP DOING THE SAME THING, SWIPE 2 OR 3 TIMES AND STOP WORKING. TODAY IS FEBRUARY 18, 2020 AND IVE STILL NO USE OF WIPERS.HUSBAND'S GONE FOR WORK ALL WEEK AND HOME ON WEEKENDS. I AM NOW USING RAIN-X AND A SQUEEGEE TO KEEP MY WINDSHIELD CLEAR DUE TO HAVING TO TAKE MY GRANDSON TO PRESCHOOL & BACK DAILY & 1 VEHICLE. MY VEHICLE WASNT INCLUDED IN THE PRIOR RECALLS.SOMEONE NEEDS TO CHANGE THIS BECAUSE IT'S APPARENT THAT ITS A HUGE SAFETY ISSUE! THIS NEEDS ADDRESSED ASAP WITH SOME CHANGES! THIS HAS GONE ON FAR TOO LONG AND TOO MANY COMPLAINTS NOT TO PUT OUT A RECALL! WHY WAIT FOR DEATHS TO OCCUR TO RECALL THIS SERIOUS MALFUNCTION!
Visibility/wiper, Jan 25, 2020
I WAS DRIVING ON THE HIGHWAY AND THE WINDSHIELD WIPERS STOPPED WORKING IN THE MIDDLE OF HEAVY RAIN AND TRAFFIC. WE HAD TO PULL OFF THE HIGHWAY WITH HAZARDS AND BY STICKING OUR HEADS OUT OF THE WINDOW.
Visibility/wiper, Jan 22, 2020
ON 1/18/2020, WHILE DRIVING DURING HEAVY RAIN, THE WIPERS SWUNG TO THE LEFT DURING A CYCLE AND STAYED IN THE FAR LEFT POSITION. THEY DID NOT CYCLE ANYMORE AND BECAME LOOSE AND COULD BE MOVED BY HAND IN ANY DIRECTION. PULLED OFF AND GOT UNDER HOOD AND CHANGED THE FUSE #29, WITH NO AVAIL. THE WIPER MOTOR COULD BE HEARD BUT WOULD NOT CYCLE THE WIPERS. VERY DANGEROUS CONDITIONS IN WHICH TO LOSE FUNCTION OF WIPERS.
Visibility/wiper, Jan 13, 2020
WAS DRIVING IN THE RAIN. WIPERS SLUNG TO THE LEFT SIDE OF WINDSHIELD AND STOPPED WORKING. HAD TO PULL OFF HIGHWAY TILL IT QUIT RAINING.
Visibility/wiper, Jan 8, 2020
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER TRANSMISSION LINKAGE WAS FRACTURED. THE CONTACT WAS ALSO INFORMED THAT THE WINDSHIELD WIPER ARM WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Visibility/wiper, Jan 6, 2020
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, WITHOUT WARNING THE WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE PLASTIC BUSHING THAT CONNECTED BOTH WIPERS TO THE WINDSHIELD WIPER MOTOR NO LONGER OPERATED AS INTENDED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $200 FOR THE REPAIR. DOXON TOYOTA OF AUBURN (3405 AUBURN WAY N, AUBURN, WA 98002, (253) 833-4555) AND AWESOME CHEVROLET BUICK (2580 N NATIONAL AVE, CHEHALIS, WA 98532, (360) 245-2265) WERE CONTACTED BY PHONE, BUT WERE UNABLE TO ASSIST BECAUSE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 78,000.
Visibility/wiper, Jan 6, 2020
MY WIPERS STOPPED WORKING IN THE MIDDLE OF A DOWNPOUR. I TOOK MY CAR TO BE FIXED AND WAS TOLD THAT THE BALL BEARING IN THE WIPERS WAS COMPLETELY WORN OUT. I GOT THAT FIXED. NOW 1 MONTH LATER THE EXACT SAME THING HAPPENED. I READ THAT THERE WAS A RECALL ON 2013 AND OLDER. I THINK THERE NEEDS TO BE A WIDER RECALL TO FIX THIS PROBLEM.
Visibility/wiper, Jan 4, 2020
MY WIPERS JUST STOP WORKING IN THE MIDDLE.OF WIPING!!!!
Visibility/wiper, Dec 18, 2019
CAR WAS IN MOTION AND WIPERS WERE IN USE DURING RAIN AND WIPER JUST STOPPED! WHILE DRIVING ONE EVENING IN THE RAIN, DRIVER'S SIDE WIPER ABRUPTLY STOPPED MID-WIPE AND STUCK UPRIGHT ON THE WINDSHIELD. I WAS FORCED TO PULL OVER AND INCH ALONG TO A SERVICE CENTER AS VISIBILITY WAS SEVERELY LIMITED. CHEVY DEALER DETERMINED THAT THE WIPER MOTOR AND TRANSMISSION HAD FAILED AND THAT PART RECALL HAD NOT YET BEEN EXPANDED TO 2014 YEAR IN THE US. I AM FURIOUS TO LEARN THAT THE RECALL WAS EXPANDED ONLY TO CANADA! BESIDES THE $350 I AM OUT FOR THE REPAIR I AM DISAPPOINTED THAT GM IS NOT DOING THE RIGHT THING. SAFETY WAS THE BIGGEST FACTOR IN MY DECISION TO BUY AN EQUINOX AND WITH A TEEN DRIVER IN THE HOUSE, A FAILURE LIKE THIS COULD HAVE BEEN CATASTROPHIC!!
Visibility/wiper, Dec 17, 2019
I WAS TRAVELING ON THE INTERSTATE AFTER DARK IN THE RAIN AT APPROXIMATELY 65 MPH. I HAD MY WIPERS SET ON HIGH WHEN THEY SUDDENLY STOPPED WORKING MID CYCLE. I COULD HEAR THE WIPER MOTOR CYCLING BUT THE WIPER ARMS WERE NOT MOVING. I KNEW SOMETHING WAS WRONG WITH THE LINKAGE ( OR TRANSMISSION) FROM THE MOTOR TO THE WIPER ARMS. THE WIPER TRANSMISSION REQUIRED REPLACING DUE TO FAULTY BUSHINGS ON THE TRANSMISSION LINKS. THE CONNECTING ARM FELL OFF LEAVING THE WIPERS INOPERABLE.
Visibility/wiper, Dec 16, 2019
WIPER BLADES STOP WORKING IN MID STREAM
Visibility/wiper, Dec 11, 2019
WIPER TRANSMISSION HAS BROKEN 3 TIMES IN THE LAST 12 MONTHS COST OF $500 SO FAR AND I HAVE APPOINTMENT AT GARAGE AGAIN I WAS DRIVING OUT OF THE PARKING LOT, WIPERS WERE WORKING, THEN A CLUNK AND WIPERS QUIT
Visibility/wiper, Dec 10, 2019
I HAD MY WIPERS ON BECAUSE IT WAS A RAINY STORMY NIGHT. WHEN SUDDENLY THE DRIVER SIDE WIPER FLUNG COMPLETELY TO THE LEFT AND STAYED IN AN UPRIGHT POSITION AND STOPPED WORKING. I HAD THOUGHT SOMETHING HAD HIT MY WINDSHIELD THEN REALIZED IT DIDN'T THAT MY WIPER HAD JUST STOPPED. THE PASSENGER SIDE WINDSHIELD WIPER WORKS JUST FINE BUT THE DRIVER SIDE ONE DOES NOT. I COULD NOT SEE. I WAS INCHES AWAY FROM AN ACCIDENT HAD TO PULL TO THE SIDE OF THE ROAD
Visibility/wiper, Dec 5, 2019
WENT OUT TO START MY CAR, I STARTED IT UP MY WIPERS TOOK 2 SWIPES OVER THE FRONT WINDSHIELD,. I DIDN'T EVEN HIT THE SWITCH ? THEN THEY RETURNED BACK DOWN BY BASE OF WINDSHIELD & NEVER CAME BACK UP TO SWIPE MY WINDSHIELD AGAIN ? CHECKED THE FUSE, IT WAS FINE ! I HAVE YET TO BE ABLE TO USE MY CAR, DO TO THIS SAFETY ISSUE ?? WHAT DO I DO ? WAS TOLD THAT THERE IS A RECALL INVESTIGATION ON THE FRONT WINDSHIELD MOTOR & ARMS ? I WAS SETTING IDLING IN MY DRIVEWAY & WARMING UP MY CAR ? I AM STILL UNABLE TO LEAVE MY DRIVEWAY ? DO TO THE WET, SLUSHY WEATHER & POSSIBILITY OF SPLASHBACK ON MY WINDSHIELD, THAT I COULDN'T CLEAN OFF ? TO ALLOW ME TO SEE WHERE I WAS GOING ? SO, WHAT DO I DO NOW ??N
Visibility/wiper, Dec 5, 2019
WIPERS SUDDENLY STOPPED WORKING IN A SNOW/SLEET STORM WHILE DRIVING, WIPER MOTOR STILL RUNNING, WIPER TRANSMISSION BROKEN. LUCKY NO ONE WAS SERIOUSLY HURT. WIPER TRANSMISSION SHOULD BE RECALLED AS THIS IS A VERY SERIOUS DEFECT.
Visibility/wiper, Dec 3, 2019
WE WERE DRIVING ON THE HIGHWAY IN THE POURING RAIN WHEN ALL OF A SUDDEN THE WIPERS FLEW OFF THE DRIVERS SIDE AND GOT STUCK. WE NEARLY DIED AND CAUSED A LARGE ACCIDENT OVER THANKSGIVING. WHY HAS GM NOT RECALLED THIS?
Visibility/wiper, Dec 2, 2019
II WAS DRIVING IN A MODERATE TO HEAVY RAIN STORM ON THE INTERSTATE WITH HEAVY TRAFFIC WITH MY WIPERS ON ,WHEN THEY JUST FAILED IN MIDDLE OF WINDSHIELD ..NOW NOT ONLY DO I HAVE TO NAVIGATE TO THE SHOULDER IN HEAVY TRAFFIC AND POURING RAIN I ALSO HAVE TO DO IT WITH LIMITED VISIBILITY WITH WIPERS IN MY MIDDLE FIELD OF VIEW 'FINALLY MADE IT TO SHOULDER OF ROAD .,WHERE I STOPPED WAITED FOR THE RAIN TO STOP AND MOVED THE WIPERS FROM MIDDLE OF WINDSHIELD ..THANKFULLY I WAS NOT REAR ENDED BEING STOPPED ON A MAJOR INTERSTATE IN THE POURING DOWN RAIN
Visibility/wiper, Nov 27, 2019
WHILE DRIVING IN THE POURING DOWN RAIN,APROX (45 MPH) I HAD MY WIPERS ON HIGH BECAUSE IT WAS RAINING REALLY HARD, ALL OF A SUDDEN THEY JUST STOPPED WORKING. THE ARM ON THE DRIVERS SIDE KIND OF WRAPPED AROUND THE DRIVER SIDE OF THE CAR. I WAS ABLE, BY THE GRACE OF GOD TO INCH MY WAY OVER ON THE SHOULDER FROM THE FAST LANE. THE WIPERS NEVER WOULD WORK AGAIN. I COULD HEAR THE MOTOR FOR THEM BUT THEY WOULDN'T MOVE. NEXT DAY(WHEN LUCKILY IT WAS NOT RAINING AND WAS DRY) I WAS ABLE TO GET IT TO WEBER CHEV. CREVE COEUR AND THEY WORKED ME IN THEIR BUSY SCHEDULE. I WAS TOLD IT WAS THE WIPER TRANSMISSION. THERE HAS ALREADY BEEN A RECALL FOR THIS EXACT ITEM FOR 367,800 TERRAINS AND EQUINOXES FROM 2013. THERE IS AN INVESTIGATION FOR 2010-2016 RECALLS. THIS WAS A VERY DANGEROUS SITUATION I WAS IN AND LUCKILY I WAS ABLE TO STICK MY HEAD OUT THE WINDOW IN THE POURING RAIN TO INCH MY CAR A MILE AND A HALF HOME BY WAY OF THE SHOULDER. PLEASE CONSIDER A RECALL FOR ALL FROM 2010-2016
Visibility/wiper, Nov 18, 2019
WIPERS STOPPED WORKING SUDDENLY ON MY WAY HOME FROM A LOCAL MALL WITH 3 CHILDREN IN THE CAR, IN A SNOW SQUALL. IT WAS PRETTY SCARY I HAD TO PULL OVER ON THE HIGHWAY FOR 45 MINUTES UNTIL IT STOPPED SNOWING.I COULD HEAR THE MOTOR STILL WORKING BUT NOTHING WAS MOVING. TOOK TO MY MECHANIC TO FIND OUT IT NEED A NEW WIPER TRANSMISSION BEACUSE IT HAD FAILED $370 BUCKS LATER THEIR WORKING AGAIN. CLEARLY THIS IS A PROBLEM THAT GM HAS NOT BEEN ABLE TO CORRECT AND THESE VEHICLES SHOULD HAVE BEEN RECALLED AS WELL.
Visibility/wiper, Nov 11, 2019
DRIVING HOME TONIGHT ON A HIGHWAY IN A MAJOR ICE SLEET SNOW STORM MY DRIVER SIDE WINDSHIELD WIPER SUDDENLY STOPPED MOVING AS A SEMI TRUCK WAS PASSING. I COULD NOT SEE ANYTHING FOR 30 SECONDS. LUCKILY I WAS ABLE TO SLOW DOWN JUST AVOIDING A MAJOR ACCIDENT WHICH COULD OF KILLED MY ENTIRE FAMILY AND INVOLVED OTHER VEHICLES.