2014 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 548 owner complaints filed for this model year. This is the 9th highest complaint count among 21 Equinox model years with reports.
Of the 2014 reports, 23 involved a crash and 4 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorMar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Campaign 22V165000 on NHTSA.gov
Representative owner complaints: visibility/wiper
167 reports, newest first. Show all
Engine, Visibility/wiper, Dec 6, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING IN A BLIZZARD WITH THE WINDSHIELD WIPERS ACTIVATED, THE WINDSHIELD WIPERS DETACHED FROM THE VEHICLE. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ZEIGLER BUICK OF LINCOLNWOOD (LOCATED AT 6900 MCCORMICK BLVD, LINCOLNWOOD, IL 60712, (847) 674-9000), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Visibility/wiper, Nov 20, 2018
THE WIPER TRANSMISSION BUSHING FAILED.... THE FAILED BUSHING ATTACHES THE WIPER MOTOR TO THE TRANSMISSION. THE INCIDENT OCCURRED WHILE TRAVELING HOME FROM WORK ON A HIGHWAY ( I-380) ...THE WIPERS STOPPED WORKING DURING A WINTER STORM CREATING POOR VISIBILITY AND A DANGEROUS SITUATION.
Visibility/wiper, Nov 20, 2018
YOU HAVE THE EQUINOX LISTED AS HAVING ZERO RECALLS. THAT IS NOT CORRECT. I WAS CONTACTED BY MAIL ABOUT A RECALL FOR THE FRONT WIPER TRANSMISSION ASSEMBLY (CANADA ONLY). IF SOME OF THESE CANADIAN PARTS HAVE MADE IT ON TO US MODELS THEN THE SAME FAILURE WILL HAPPEN. FROM THE COMPLAINTS I JUST READ ON THIS SITE THAT HAS OBVIOUSLY HAPPENED. I WOULD FEEL TERRIBLE IF SOMEONES WIPERS QUIT WORKING DURING A STORM AND THEY OR THEIR CHILDREN WERE HURT OR EVEN KILLED IN AN ACCIDENT DUE TO WIPER FAILURE AND I KNEW ABOUT IT. I AM UPLOADING PHOTOS OF THE NOTIFICATION I RECEIVED IN THE MAIL IN THE HOPES THAT GM ACKNOWLEDGES THE FACT THAT THE WIPER FAILURE CAN AND IS HAPPENING TO US MODELS AS WELL.
Visibility/wiper, Nov 15, 2018
WHILE DRIVING AT HIGHWAY SPEEDS ON A RAINY AFTERNOON, THE WINDSHIELD WIPER ARMS WENT ENTIRELY TO THE LEFT OFF THE WINDSHIELD. I PULLED OVER, PLACED THE WINDSHIELD WIPERS AT THE RESTING POSITION AND ATTEMPTED TO GET THE WIPERS WORKING AGAIN. I COULD HEAR THE MOTOR RUNNING BUT THE WIPERS WOULD NOT MOVE FROM THE RESTING POSITION.
Visibility/wiper, Nov 9, 2018
WIPERS STOPPED WORKING DURING RAINSTORM IN CONSTRUCTION ZONE ON I-76 WESTBOUND EAST OF AKRON. MY WIFE GOT IN A NEAR ACCIDENT BECAUSE SHE COULD NOT SEE AND HAD TO PULL OFF THE SIDE OF THE HIGHWAY WAITING FOR THE RAIN TO STOP. WENT ON-LINE TO SEE THIS IS A CONSTANT PROBLEM. HAD TO BUY THE LINKAGE AT THE DEALER AND THE PARTS GUY SAID THAT THIS PART IS IN STOCK BECAUSE IT IS COMMON TO BE REPLACED.
Visibility/wiper, Nov 7, 2018
MY WIFE WAS DRIVING MY 2014 EQUINOX DURING A HEAVY RAIN STORM WHEN THE WIPERS SUDDENLY STOPPED. SHE WAS ON I90 HEADING BACK TO NEW YORK FROM A CONFERENCE IN MASSACHUSETTS. SHE IS LUCKY SHE DID NOT GET IN AN ACCIDENT TRAVELING AT HIGHWAYS SPEEDS IN A HEAVY DOWN POUR. THE VEHICLE WAS BROUGHT HOME ON A FLATBED AS IT CONTINUED TO RAIN. ONCE THE CAR WAS HOME I REMOVED THE WIPER TRANSMISSION COVER AND FOUND THAT THE BALL JOINT THAT CONNECTS THE MOTOR TO THE TRANSMISSION FELL APART. SINCE I NEED THE CAR I PURCHASED A REPLACEMENT WIPER TRANSMISSION FROM A LOCAL AUTO PARTS STORE. I CALLED GM TO REPORT THE PROBLEM AND THEY SAID IT IS NOT COVERED AND THAT THERE IS NO RECALL...
Visibility/wiper, Nov 6, 2018
I WAS DRIVING ON THE HIGHWAY WHEN THE WIPERS QUIT WITH THE LEFT WIPER RIGHT IN MY LINE OF VISION. I TRIED TURNING THEM OFF AND ON AND HAD TO STOP AT A GAS STATION BECAUSE IT WAS POURING RAIN AT THE TIME. I TURNED OFF THE ENGINE AND RESTARTED THE WIPERS WITH NO LUCK. I HAD TO CONTINUE TO MY DESTINATION IN POURING RAIN WITH NO WIPERS. I WAS VERY FORTUNATE TO MAKE IT WITHOUT A CRASH TAKING PLACE. I HAD TO TAKE THE VEHICLE IN FOR REPAIR OF THE WIPERS AT CHAMPION CHEVROLET IN THE AMOUNT OF $385.45. NOW I HAVE LEARNED THIS SHOULD HAVE BEEN PART OF A RECALL. CAN YOU HELP ME WITH REIMBURSEMENT? THANK YOU VERY MUCH.
Visibility/wiper, Nov 1, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION PROPERLY DURING INCLEMENT WEATHER WITH NO WARNING AND HAD ALMOST POTENTIALLY CAUSED A CRASH WHICH MEANT THAT THE CONTACT HAD TO DRIVE EXTREMELY CAUTIOUS WITHOUT THE FUNCTION OF THE WINDSHIELD WIPERS WHILE ON A MAJOR HIGHWAY. THE EMERGENCY BLINKERS HAD TO BE APPLIED WHEN THE FAILURE OCCURRED .THE DEALER AUTONATION CHEVROLET (HIGHWAY 6, 8100 S TEXAS 6, HOUSTON, TX 77083, (281) 406-3559) WAS CONTACTED HOWEVER, THE VEHICLE WAS UNABLE TO BE DRIVEN TO THE DEALERSHIP DUE TO THE FACT THAT IT WAS A RAINY DOWNPOUR SO THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE VIN WAS NOT AVAILABLE. THE DEALERSHIP AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGNS AND THAT THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Visibility/wiper, Nov 1, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION PROPERLY SO THE FUNCTION WAS NOT AVAILABLE DUE TO THE FAILURE WHEN THERE WAS INCLEMENT WEATHER. THE DEALER DANIELS CHEVROLET (365 E MAIN ST, SWAINSBORO, GA 30401, (478) 268-4052) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO REPAIR THE VEHICLE AND THEY ALSO STATED THAT THERE WAS NO RECALL TO COVER THE REPLACEMENT PART FOR THE REPAIR WHICH WAS UNACCEPTABLE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Visibility/wiper, Oct 22, 2018
THE FIRST TIME, MY VEHICLE WAS STATIONARY WHEN I TRIED TO OPERATE MY WIPERS AND THEY DID NOT WORK. I HAD THE ENTIRE WIPER TRANSMISSION REPLACED AND WITHIN 5 MONTHS, THEY STOPPED WORKING AGAIN, MID WIPE, DRIVING DOWN A CITY STREET, IN THE RAIN.
Visibility/wiper, Oct 4, 2018
DRIVING ON A FOUR LANE INTERSTATE AT 65 MPH WHEN MY WIPERS JUST STOPPED IN AN UPRIGHT POSITION.
Visibility/wiper, Sep 26, 2018
I WAS COMING HOME FROM RUNNING ERRANDS WHEN IT BEGAN TO RAIN HEAVILY. ALL OF THE SUDDEN, MY WINDSHIELD WIPERS QUIT WORKING IN THE UPRIGHT POSITION AND I HAD ZERO VISIBILITY. IT WAS ONE OF THE SCARIEST MOMENTS OF MY LIFE. I QUICKLY PUT ON MY HAZARD LIGHTS AND PULLED TO THE SIDE, HOWEVER, IF I HAD BEEN ON THE HIGHWAY OR MOVING AND A FASTER SPEED I HATE TO THINK OF WHAT WOULD HAVE HAPPENED. AFTER RESEARCHING THE PROBLEM ONLINE, I AM READING COUNTLESS STORIES OF EQUINOX OWNERS WHO HAVE HAD EXACTLY THE SAME SITUATION HAPPEN - THIS IS HORRIBLE AND CHEVY NEEDS TO STAND BY ITS PRODUCT AND RECALL THE WIPER TRANSMISSIONS ON ALL OF THE VEHICLES IN QUESTION.
Visibility/wiper, Sep 25, 2018
WHILE DRIVING IN THE RAIN ON A 2 LANE LOCAL ROAD, WHILE THE WIPERS WERE IN USE, THEY STOPPED WORKING IN MID-SWIPE. I HEARD A SOUND WHEN THIS HAPPENED. BOTH WIPERS WERE STUCK AND INOPERABLE IN THE MIDDLE OF THE WINDSHIELD. AFTER STOPPING, I WAS ABLE TO MOVE THE WIPERS TO THE FULL DOWN POSITION, BUT ONLY WITH SOME EFFORT. THE REAR WIPER WORKS FINE. THERE IS NO FUNCTION AT ALL ON THE FRONT WIPERS. THE FLUID SPRAY IS STILL FUNCTIONING, BUT THE WIPERS WILL NOT MOVE. I AM DISMAYED TO SEE THAT CHEVROLET IS VERY AWARE OF THIS PROBLEM, AND HAS A MULTI-YEAR RECALL FOR THIS VERY ISSUE IN CANADA, BUT ONLY HAS A RECALL ON MODEL YEAR 2013 IN THE US. MINE IS A 2014 WITH 79,000 MILES. EVEN MY LOCAL AUTO SERVICE SHOP IS FAMILIAR WITH THE ISSUE OF THE ROD CORRODING AND BREAKING, THUS RENDERING THE WIPERS INOPERABLE AND LEAVING DRIVERS IN A LIFE-THREATENING SITUATION, AS THIS PROBLEM ONLY OCCURS AS WE ARE USING THE WIPERS INCLEMENT WEATHER. EVERY DRIVER ON THE ROAD SHOULD BE CONCERNED.
Visibility/wiper, Sep 22, 2018
BOUGHT THE CAR IN APRIL 2017 63000 MILES, WINDSHIELD WHIPERS MOTOR WENT OUT FEB 2018. I WAS DRIVING IN THE RAIN AND THEY STOPPED WHILE DRIVING THE HIGHWAY. HAD TO PULL OVER AND WAIT TILL IT STOPPED. WENT TO THE DEALER SHIP SERVICE CENTER WAS INFORMED THE MOTOR WENT OUT.
Visibility/wiper, Sep 13, 2018
WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH IN A HEAVY RAINSTORM MY WINDSHIELD WHIPERS JUST STOPPED WORKING. THEY STOPPED IN THE UPRIGHT POSITION. THIS IS VERY DANGEROUS AND LUCKLY I WAS ABLE TO PULL OVER BUT COULD NOT SEE OUT THE FRONT WINDOW BECAUSE THE RAIN WAS SO HARD. LOOKED IT UP AND FOUND THIS IS A COMMON THING AND HAS EVEN BEEN RECALLED IN OTHER PLACES. WITH 2 KIDS UNDER THE AGE OF 3 IN THE CAR WITH ME THIS WAS REALLY SCARY.
Visibility/wiper, Sep 12, 2018
15789:WINDSHIELD WIPER MOTOR FAILURE. MY WINDSHIELD WIPERS STOPPED WORKING IN TRACK WHILE IT WAS RAINING. IT STOPPED IN THE UP POSITION ON HIGH AND I COULD NOT DRIVE OR MOVE BECAUSE I COULD NOT SEE. TURNED THE IGNITION OFF AND ON AND REPLACED A FUSE AND THE WIPERS STILL DO NOT WORK. THIS HAPPENED AFTER I PICKED MY KIDS UP FROM SCHOOL IN RUSH HOUR TRAFFIC. AFTER RESEARCHING I SEE THAT THIS HAS HAPPENED TO LOTS OF PEOPLE. I CALLED THE CHEVY HOTLINE FOR BULLETIN #15789 AND WAS INFORMED THAT EVEN THOUGH THIS RECALL IS RELATING TO THE SAME ISSUE I AM HAVING MY CAR WAS NOT INCLUDED IN THE RECALL. THIS AFTER I JUST SPENT OVER 850 IN MAINTENANCE ON A CAR THAT IS ONLY 4 YEARS OLD AND JUST OVER 50K MILES. IF ITS THE SAME ISSUE ITS AN ISSUE AND MY VEHICLE NEEDS TO BE COVERED.
Visibility/wiper, Aug 31, 2018
I WAS DRIVING ON A FOUR LANE HIGHWAY DURING A MAJOR DOWN POUR, SUDDENLY THE WINDSHIELD WIPERS STOPPED (STANDING STRAIGHT UP). IT HAPPENED ON A BRIDGE SO I COULDN'T PULLOVER, COULDN'T SEE! I WAS VERY FORTUNATE TO HAVE GOT OFF OF ROAD AT END OF BRIDGE. CAR ONLY HAS 48,000 MILES. NEVER HAD PROBLEMS WITH LOT HIGHER MILEAGE VEHICLES I HAVE HAD, THIS IS SERIOUSLY DANGEROUS, SOMEONE WITH LESSER REFLEX AND VISION WOULD HAVE HAD AN ACCIDENT AND MAYBE KILLED SOMEONE OR THEM SELVES.
Visibility/wiper, Aug 31, 2018
MY WINDSHIELD WIPERS QUIT WORKING AND FROZE IN A SLANTED UPRIGHT POSITION DURING A SEVERE THUNDERSTORM ON THE TOLL IN CENTRAL FLORIDA ON 8-29-18 DRIVING AT 60MPH. AFTER NARROWLY AVOIDING 3 ACCIDENTS AND DEATH BECAUSE I COULDNT SEE, I NAVIGATED TO 2 SEPERATE REPAIR SHOPS WHO PRETENDED TO NOT KNOW OF THIS DEFECT AND DEMANDED I PAY FOR "DIAGNOSING" THIS SERIOUSLY LIFE THREATENING KNOWN VEHICLE DEFECT. I BELIEVE THIS PART WAS INCLUDED IN A 2013 RECALL ON THE CHEVY EQUINOX. MINE IS A 2014 WITH THE SAME SCENARIO. ALL CONSUMERS SHOULD BE AWARE THAT 2014 MODELS CARRY THIS POTENTIALLY FATAL RISK. IT WAS AN EXTREMLY TERRIFYING ORDEAL TO BE IN. I MADE A POLICE REPORT AFTER ONE SHOP THREATENED ME AND REFUSED TO RELEASE MY CAR FOR TELLING ME WHAT NEEDED TO BE FIXED AND FORCING ME TO PAY A DIAGNOSTIC CHARGE OF $117.70 WHILE DOING NOTHING TO HELP THE ISSUE. I WENT TO THE DEALERSHIP THE WARRANTY COMPANY TOLD ME TO. ONLY LATER FOR THEM TO CLAIM NO RECORD OF THE CALLS I MADE EXISTS AND THAT THIS WAS NOT COVERED AND IT WAS TO BE PAID FOR BY ME BECAUSE MY COVERAGE EXPIRED IN 2017 ADMITTEDLY BY THEM WITHOUT ANY WARNING OR NOTIFICATIONS BEING MADE TO ME. THERE REALLY SHOULD BE A RECALL ON ANY MODEL WITH THIS SAME PART ID OR SITUATION.
Visibility/wiper, Aug 24, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS BECAME COMPLETELY INOPERABLE. THE CONTACT PULLED THE VEHICLE OVER AND WAITED FOR THE RAIN TO STOP. THE CONTACT DROVE THE VEHICLE TO LIMA AUTO MALL (2200 NORTH CABLE ROAD, LIMA, OHIO 45807, (419) 993-6000), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT AND THE DEALER REFERENCED AN UNKNOWN PART AS A POTENTIAL CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Visibility/wiper, Aug 7, 2018
I WAS DRIVING IN A HEAVY RAINSTORM WHEN MY WIPERS STOPPED WORKING ABRUPTLY. I WAS DRIVING DOWN A STEEP WINDING MOUNTAIN ROAD WHEN THIS OCCURRED. I COULD HEAR THE WIPER MOTOR STILL RUNNING SO I KNEW IT WAS NOT A BAD FUSE. MY HUSBAND CHECKED WHEN I GOT HOME AND HE SAID IT LOOKED AS IF THE WIPER HAD COME OFF OF THE MECHANISM IT WAS SUPPOSED TO BE ATTACHED TO. I AM TAKING IT TO MY MECHANIC TOMORROW, AS I SEE THERE IS NO RECALL FOR THIS ISSUE YET.
Visibility/wiper, Aug 2, 2018
DRIVING HOME FROM WORK, IN HEAVY RAIN AND THE WIPERS STOPPED WORKING. STOPPED IN THE UP POSITION
Visibility/wiper, Jul 9, 2018
MY WINDSHIELD WIPERS QUIT WORKING DURING A SEVERE THUNDERSTORM. I NAVIGATED TO A REPAIR SHOP. THE PART REPLACED WAS MY WINDSHIELD WIPER TRANSMISSION. THE PART ID IS 84241847. THIS PART ID WAS INCLUDED IN A 2013 RECALL ON THE CHEVY EQUINOX. MINE IS A 2014 WITH THE SAME PART. CONSUMERS SHOULD BE AWARE THAT 2014 MODELS ALSO CARRY THIS RISK. IT WAS A TERRIFYING SITUATION TO BE IN. THERE SHOULD BE A RECALL ON ANY MODEL WITH THIS SAME PART ID.
Visibility/wiper, Jun 26, 2018
WHILE DRIVING ON THE HIGHWAY IN THE RAIN MY WIPERS SUDDENLY STOPPED WORKING AND REMAINED STUCK IN THE UPRIGHT POSITION. IT WAS RAINING VERY HARD AT THE TIME AND MY VISIBILITY WAS SIGNIFICANTLY IMPAIRED. I HAD TO PULL ONTO THE SHOULDER AND WAIT FOR RAIN TO STOP BEFORE PROCEEDING TO THE NEAREST EXIT. THE WIPER MOTOR IS RUNNING (YOU CAN HEAR IT) BUT WIPERS DO NOT WORK. IN RESEARCHING THIS ISSUE I DISCOVERED A RECALL IN CANADA FOR THIS ISSUE IN MY MAKE AND MODEL, HOWEVER THE RECALL IN THE USA IS ONLY FOR THE 2013 MODEL, MY CAR WAS BUILT IN JANUARY 2014 IN CANADA. AFTER SPEAKING TO THE DEALER AND CHEVY THEY WILL NOT COVER THE REPAIR COST. MY 2014 EQUINOX ONLY HAS 30,000 MILES ON IT, AND MANY OTHER CHEVY OWNERS ARE HAVING A SIMILAR ISSUE.
Visibility/wiper, Jun 9, 2018
THE BALL BEARING ON THE WIPERS BROKE WHILE I WAS DRIVING IN HEAVY RAIN. THEY IMMEDIATELY STOPPED WORKING AND NEARLY CAUSED ME TO CRASH BECAUSE I COULDN'T SEE. THERE IS A RECALL FOR 2013 MODELS. MINE IS A 2014 THAT I BOUGHT IN DECEMBER 2013 BRAND NEW FROM THE DEALER.
Visibility/wiper, May 24, 2018
I WAS DRIVING OUT OF TOWN IT STARTED PIYRING DOWN RAIB AND MY WIBDSHIELD WIPER TRANSMISSION STOPPED WORKING!!! I HAD TO PULL OVER BECAUSE I COULDNT SEE!! THIS HAS BEEN AN RECALLL ITEM IN PRIOR YEARS AND IS STILL DYSFUNCTIONAL IN MY 2014!!! THEY WANT TO CHARGE ME 300 TO FUX IT I CANT AFFORD IT! IT IS STILL A RECALL ITEM!!!! I WAD IN MOTION ON THE HIGHWAY WHEN THEY STOPPED WORKING!!! I COULD'VE HAD A BAD ACCIDENT!!!!