2014 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 548 owner complaints filed for this model year. This is the 9th highest complaint count among 21 Equinox model years with reports.
Of the 2014 reports, 23 involved a crash and 4 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorMar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Campaign 22V165000 on NHTSA.gov
Representative owner complaints: visibility/wiper
167 reports, newest first. Show all
Visibility/wiper, Apr 27, 2018
I HAVE A 2014 EQUINOX. OUR WIPER TRANSMISSION FAILED WHEN WE WERE DRIVING IN TOWN AT DUSK IN THE RAIN 2 DAYS AGO. I SEE THAT THIS WAS AN ISSUE WITH THE 2013 MODEL YEAR, AND THERE IS A RECALL TO ADDRESS IT. I AM SKEPTICAL THAT SUBSTANTIAL CHANGES WERE MADE, AND HOPE YOU WILL INVESTIGATE MY CONCERN TO SEE IF IT'S A WIDESPREAD PROBLEM. IT'S CLEARLY A SAFETY CONCERN, AND NOT AN INEXPENSIVE FIX. OF NOTE, ALTHOUGH I LIVE IN A COASTAL AREA SO THE SALT AIR CAN CAUSE PREMATURE CORROSION, I HAVE NEVER HAD THIS ISSUE WITH A PREVIOUS VEHICLE.
Visibility/wiper, Apr 20, 2018
MY WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING OUT OF TOWN. I COULD STILL HEAR THE WIPER MOTOR BUT THERE WAS NO MOVEMENT OF THE WIPERS THEMSELVES. LUCKILY, THIS OCCURRED AS I WAS PULLING INTO OUR HOTEL OTHERWISE IT WOULD HAVE BEEN AN EXTREMELY DANGEROUS SITUATION. THIS HAPPENED ON A SATURDAY NIGHT 4/14/18. MY WIFE AND I WERE STRANDED IN TORONTO, ONTARIO FOR AN EXTRA DAY (WE LIVE IN MICHIGAN) SINCE A DEALERSHIP WASN'T OPEN. ON MONDAY (4/16/18) WE WENT TO EASTSIDE CHEVROLET IN MARKHAM, ONTARIO. THEY INDICATED THAT THE PROBLEM WAS INTERNAL FAILURE OF WIPER TRANSMISSION. THEY REPLACED THE WIPER TRANSMISSION AND I HAD TO PAY $560.99 (CANADIAN), APPROXIMATELY $447 US DOLLARS. I UNDERSTAND THAT THERE IS A SAFETY RECALL FOR THE 2013 EQUINOX BUT NOT FOR 2014. HOWEVER, THE RECALL FOR CANADA GOES THRU 2017. THE RATIONALE FOR THE EXTENDED CANADIAN RECALL APPEARS TO BE DUE TO THE CLIMATE YET THE CLIMATE IN MICHIGAN IS VERY SIMILAR TO ONTARIO, CANADA.
Electrical system, Visibility/wiper, Mar 2, 2018
WAS DRIVING HOME FROM WORK IN A TERRIBLE RAIN STORM AND THE WIPERS JUST QUIT WORKING WHILE I WAS DRIVING HOME FROM WORK. THIS HAPPENED LESS THAN A BLOCK FROM PULLING OUT OF THE DRIVEWAY FROM THE WORK PARKING LOT. VERY SCARY INCIDENT. HAD TO REPLACE THE ENTIRE MOTOR FOR THE WINDSHIELD. IT APPEARS THAT THE 2013 MODELS HAD A RECALL; WHEREAS, THE 2014 MODELS HAVE NOT HAD A RECALL. THE 2014 MODELS USE THE SAME PARTS AS THE 2013 MODELS. NOT SURE WHY THERE IS NO RECALL ON THE 2014 MODEL. COST TO REPLACE WAS ~$400+.
Visibility/wiper, Nov 20, 2017
I WAS DRIVING DOWN A HIGHWAY IN THE POURING RAIN. ALL OF A SUDDEN MY WIPERS STOPPED WORKING AND PUT ME IN A VERY BAD SITUATION. LUCKILY I WAS ABLE TO GET OFF THE ROAD AND INTO A PARKING LOT. I BEGAN CHECKING THE FUSES TO SEE IF IT WAS THAT. AFTER CONFIRMING THEY WERE FINE, I BEGAN LOOKING UP THE ISSUE ONLINE. I HAVE FOUND THAT THERE WAS A RECALL FOR THE 2013 MODEL FOR THE WIPER TRANSMISSION. I ALSO FOUND THAT SEVERAL PEOPLE HAVE HAD THE SAME ISSUE WITH THE 2014 MODEL. SURE ENOUGH, WHEN I GOT THE CAR TO THE SHOP, THEY CONFIRMED THE ISSUE. $240 DOLLARS TO FIX THE ISSUE THAT SEVERAL OTHER OWNERS HAVE HAD. I FEEL THIS ISSUE NEEDS TO BE LOOKED INTO BEFORE SOMEBODY GETS HURT.
Visibility/wiper, Oct 21, 2017
ON10/09/2017 AS I WAS DRIVING ON ROUTE 3 HEADING TO CAPE GIRARDEAU MISSOURI ON A VERY RAINING DAY WELL MY WIPERS IN THE FRONT BROKE AND I WAS UNABLE TO CONTINUE TO DRIVE SO I HAD TO HURRY UP AND AND PULL OFF THE ROAD. SO I HAD TO REPLACE WIPERS BUSHING. THAT WAS A VERY DANGEROUS EXPERIENCE FOR ME AND THE DEALERSHIP STATED THE RECALL ON THEM STOPPED ON THE 2013'S
Visibility/wiper, Sep 15, 2017
BALL JOINTS ON THE WIPER MECHANISM CORRODED AND BROKE, MAKING THE WIPERS INOPERABLE DURING A MONSOON ON THE INTERSTATE TRAVELING AT 70 MILES AN HOUR WHICH WAS VERY DANGEROUS AT NIGHT. BUT THE GM CORPORATION WILL NOT RECALL IT BUT THEY RECALLED 3680000 EQUINOXES WITH THE EXACT SAME PROBLEM FROM THE YEAR BEFORE. BUT NOT MINE THANKS GM FOR NOTHING!! I WONDER IF FORD OR DODGE WILL BACK UP THIER PRODUCT ???
Visibility/wiper, Aug 21, 2017
WINDSHIELD WIPERS STOPPED WORKING ON 3 YEAR OLD CAR IN THE MIDDLE OF A TERRIBLE DOWN POUR DURING RUSH HOUR TRAFFIC WHILE IN MOTION. ABILITY TO SEE WAS IMMEDIATELY IMPOSSIBLE AND AN EXTREMELY UNSAFE MOVE TO THE SHOULDER OF 3 WAY TRAFFIC TOOK PLACE. A NEW WINDSHIELD WIPER MOTOR AND TRANSMISSION KIT WAS REQUIRED. A QUICK GOOGLE SEARCH INDICATES THIS IS AN ONGOING PROBLEM WITH THE 2014 EQUINOX.
Visibility/wiper, Aug 21, 2017
PURCHASED OUR 2014 CHEVY EQUINOX IN OCTOBER 2013. IN NOVEMBER 2016 WHILE MY TEENAGE DAUGHTER WAS DRIVING DURING A RAIN STORM THE FRONT WINDSHIELD WIPERS STOPPED WORKING. SHE HAD TO QUICKLY PULL OVER TO THE SIDE OF THE ROAD SINCE SHE HAD NO VISIBILITY AT THE TIME. SHE SAT IN THE CAR IN A DANGEROUS SPOT UNTIL I COULD GET THERE AND DRIVE HER HOME. WE LEFT THE CAR UNTIL IT STOPPED RAINING AND THEN WENT BACK TO GET THE CAR. I UNDERSTAND THAT THIS IS A KNOWN ISSUE WITH THE CHEVY EQUINOX 2013 MODEL. I TOOK MY CAR TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY SAID THE WIPER TRANSMISSION HAD FAILED DUE TO CORROSION. THEY REPLACED THE PART FOR ME AT A COST OF $473 DOLLARS.
Visibility/wiper, Jul 7, 2017
WIPERS FAILED AS IN THE 2013 EQUINOX'S RECALL. I WAS TRAVELING IN TRAFFIC ON US 85 SOUTH IN HEAVY RAINFALL. ONLY BY SLOWING DOWN AND CAREFULLY MOVING TO THE RIGHT HAND LANE WHERE I COULD SEE THE WHITE LINE, WAS I ABLE TO KEEP CONTROL AND NOT BE IN AN ACCIDENT. HAD I NOT BEEN AN EXPERIENCED DRIVER, IT COULD HAVE BEEN A MULTI CAR INCIDENT.
Visibility/wiper, Jun 30, 2017
THE WIPERS FAILED, STOPPED WIPING IN THE MIDDLE OF A HEAVY RAIN STORM WHILE DRIVING ON THE EXPRESSWAY. THANKFULLY ABLE TO SLOW DOWN ENOUGH TO PULL OFF TO THE SIDE, VERY SCARY! CALLED DEALER AND WAS INFORMED THAT MY WARRANTY EXPIRED IN JANUARY OF 2017. IN RESEARCHING THE REPAIR I DISCOVERED THAT EQUINOX 2013 AND I THINK OTHER YEARS HAD A RECALL FOR THE EXACT FAILURE ON MY VEHICLE. THE REPAIR MECHANIC CALL GM VERIFIED THE RECALL ON 2013'S, THE FAILURE ON MY VEHICLE 2014 AND GM UNWILLINGNESS TO PAY FOR THIS VEHICLE REPAIR. THE UNBELIEVABLE IRONY OF THIS SAFETY ISSUE IS THAT WHEN THE REPAIR PART ARRIVED IT CLEARLY STATED "RECALL" ON THE LABEL. IT WAS LIKE GIVING ME THE MIDDLE FINGER ALONG WITH THE BILL. GM SHOULD ADD 2014 AND ANY OTHER VEHICLES USING THIS COMPONENT TO THEIR WIPER RECALL DUE TO SAFETY CONCERNS BEFORE SOMEONE GETS SERIOUSLY INJURED.
Visibility/wiper, Jun 21, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WITHOUT WARNING, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIPER TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER AND THE DEALER INDICATED THAT THE OEM PART WAS THE SAME AS THE OEM PART CONCERNING A MANUFACTURER RECALL FOR WHICH THE VEHICLE WAS EXCLUDED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY THE DEALER (OURISMAN CHEVROLET OF MARLOW HEIGHTS, 4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748, (240) 455-3386) OR AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Visibility/wiper, May 26, 2017
WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD WIPERS STOPPED WORKING WHILE IT WAS POURING. WHEN THE DRIVERS SIDE WIPER STOPPED IT WAS COMPLETELY OFF THE WINDSHIELD AND THE PASSENGER WIPER WAS IN FRONT OF THE DRIVERS SIDE. THIS CAUSED VERY POOR VISIBILITY AND WAS VERY DANGEROUS. I HAD TO GO ACROSS MULTIPLE LANES TO PULL OVER.
Visibility/wiper, May 5, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING IN HEAVY RAIN, THE WINDSHIELD WIPER BLADES FAILED TO OPERATE. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE WIPERS FAILED IN SIX MONTHS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH AN INOPERABLE WIPER TRANSMISSION THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED CASE NUMBER: 8-2937851979. THE FAILURE MILEAGE WAS 44,165.
Visibility/wiper, Apr 7, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING 40 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE CONTACT'S HUSBAND DIAGNOSED THAT THE WIPER TRANSMISSION LINKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Visibility/wiper, Mar 7, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING THE VEHICLE, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 116,544.
Visibility/wiper, Oct 11, 2016
HAVE A 2014 EQUINOX LT. IS JUST OVER 2 YEARS OLD, WITH JUST OVER 65K MILES ON IT. JUST RECENTLY HAD THE WINDSHIELD WIPERS STOP WORKING WHILE ON THE HIGHWAY. CALLED GM DEALER REGARDING THE 2010-2013 MODEL YEAR WIPER BALL JOINTS IN WIPERS RECALL. SERVICE SPECIALIST TELLS ME MY 2014 IS NOT AFFECTED AND IS NOT INCLUDED IN THE RECALL AND "WOULD ONLY BE COVERED IF GM SEE FIT TO ISSUE ONE INCLUDING 2014 MODEL YEAR INCLUDING YOUR VIN". WELL GUESS WHAT THE PROBLEM IS THE SAME COMMON BROKEN BALL JOINT IN THE WIPER TRANSMISSION THAT THESE VEHICLES WERE RECALLED FOR. HOWEVER IN MY CASE BECAUSE MY MODEL YEAR IS NOT INCLUDED I HAVE TO FOOT A $180 REPAIR BILL. THE VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN THE PROBLEM HAPPENED.
Electrical system, Vehicle speed control, Service brakes, Visibility/wiper, Aug 2, 2016
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE INSTRUMENT CLUSTER INFORMATION CENTER ILLUMINATED INTERMITTENTLY. THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM WHERE THE RADIO WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED SPORADICALLY SEVENTY TIMES WITHIN A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, BUT WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. IN ADDITION, THE REAR WINDSHIELD EXHIBITED A PERMANENT FILM ON THE INNER GLASS SURFACE AND, WHEN EXPOSED TO DIRECT SUNLIGHT, IT DISTORTED THE CONTACT'S VISIBILITY. ON SEPARATE OCCASIONS, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE UNINTENTIONALLY ACCELERATED. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12. THE VIN WAS UNAVAILABLE.