2014 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 548 owner complaints filed for this model year. This is the 9th highest complaint count among 21 Equinox model years with reports.
Of the 2014 reports, 23 involved a crash and 4 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorMar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Campaign 22V165000 on NHTSA.gov
Representative owner complaints: visibility
185 reports, newest first. Show all
Visibility/wiper, May 25, 2022, crash
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving in the rain the windshield wipers became inoperable. The contact crashed into a tree. There were no reported injuries or fire. A police report was filed. The vehicle was towed to the independent mechanic. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/ made aware of the issue but no additional assistance was provided. The approximate failure mileage was 80,000. VIN tool confirms parts not available. The contact noted that the wipers failed two weeks before the recall notice was received.
Visibility/wiper, May 23, 2022
On Sunday, May 15, 2022, my daughter was driving on the NJ Turnpike Northbound from Rutherford, NJ when it began to rain. She was traveling 65 mph when the windshield wiper on the driver side stopped working. She explained that it became hazardous to drive as cars were splashing water on the windshield and it was raining and she had to lean over to the passenger side window in order to see. SHE WAS UNABLE TO MAKE IT HOME. She got off at the next exit and thought the blade needed replacement. She took the car to a mechanic at Sunoco who tried 6 different wiper blades but it was not the blade but the motor which was faulty. The recall letter that was received in April 2022 details that the ball joint in the windshield wiper modules of these vehicles may experience high corrosion and wear that could result in the separation of one or more ball joints from their sockets during wiper operation.This could limit the driver's visibility and may increase the risk of a crash. The part had failed prior to a part becoming available. THANK GOD SHE WAS NOT INJURED. We have been unable to have this part repaired or replaced and we are without a safe vehicle. We had an appt. with Lester Glenn in Freehold, NJ on May 19, 2022 and Anthony has been the representative we have been in communication with regarding this repair. We have been told that the wiper module is not available at this time. What are we suppose to do with an unsafe vehicle? Communication with Chevrolet Customer Assistance Center has not remedied this situation. A loaner car was requested by Freehold Lester Glenn said he had none available. I have spent several hours on the phone without remedying this matter. It was suggested by Chevrolet Customer Assistance Center supervisor that I take the car to a third party to repair. The third party repair that we attempted to take the car too said they did not have the part and so we are now left without a safe vehicle to drive. The car is at the dealership. HELP
Visibility/wiper, May 23, 2022
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that while driving 25 MPH, the driver’s side windshield wiper failed to operate without warning. The dealer had been notified about the failure and scheduled an appointment to service the vehicle. The contact's husband took the vehicle to the dealer where they confirmed that parts were not yet available. The manufacturer had been notified of the failure and provided the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 48,000. VIN tool confirms parts not available.
Visibility, May 12, 2022
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Visibility/wiper, May 1, 2022
Wipers stop working during rain storm. Transmission slips when you take off Electric seat backward and forward button stop working.
Visibility/wiper, Apr 1, 2022
My wife was driving our 2014 Equinox on the highway at night in the rain, and the wipers just stopped working. The wiper motor would still whine, but the wipers were not moving. I found the larger arm that connects the wiper motor to the wipers had fallen off - both ends. I tried snapping it back in, but the plastic ball joints were really loose. I checked for active recalls, and there wasn't one for our VIN, but there were for similar models, so I replaced the wiper transmission myself for $121.99 plus tax. The car has 64,000 miles. Now, 2 weeks later, there is a recall. The letter says "corrosion". There is no corrosion. The plastic socket just wore out (prematurely). Maybe bad type of plastic or the lube was too abrasive.
Visibility/wiper, Jan 18, 2022
Wipers stopped working during a snowstorm. Had to pull over and leave the car and go back after the storm.
Visibility/wiper, Jan 17, 2022
Issue started 31-Dec-21 left windshield wiper stopped working while driving. Took suv in for repair and was told they were unable to repair as the entire blade and motor would have to be replaced I was referred to the dealership; dealership would have to order the part and not open on weekends. A week later the wiper started working. January 16, 2022, Ive tried to not use the wipers but I got caught in a storm 1.5hrs away from home. I had no choice I put my wipers on the lowest setting with the delay and put on my flashers and just drove in the slow lane. The wipers stopped 30min into my drive and eventually popped off completely it is now resting on my side mirror. I eventually had to pull over and have the vehicle towed. It was just no way to drive in that condition.
Visibility/wiper, Jan 14, 2022
There are SO many problems with my 2014 Equinox. It's been one thing after another. My windshield wipers quit working in the middle of a storm that caused me to run off the road and wreck my car. My drivers side window was stuck down and wouldn't go up for days! Now, I just found out the engine needs to be replaced, 4,000.00 I dont have. These vehicles go through oil like its gas! The Service stabilitrak warning came on, followed by Reduce engine power, and the car dies. I've been stranded in the middle of the road a few times. I don't understand how there are NO RECALLS on these vehicles. They are so dangerous!
Visibility/wiper, Nov 1, 2021
driving in a rain storm wipers just quit back worked front wipers quit.
Visibility/wiper, Oct 25, 2021
Windshield wipers stopped working while driving. Read online that this happens to a lot of Equinox’s.
Visibility/wiper, Oct 11, 2021
While I was driving in heavy rain my windshield wipers popped and stopped working, later I found that the windshield wiper motor had fail. I've never had this happen to any vehicle I've owned.
Visibility/wiper, Aug 25, 2021
While driving with windshield wipers on wipers stopped working. The first occurrence happened November 2019. It happened again August 2021.
Visibility/wiper, Aug 6, 2021
Driving west on I-40 near Knoxville, TN during a heavy rain shower & windshield wipers stopped working. I was in the left lane, no shoulder to pull into. I put on my hazard lights & was able to get across the two lanes of traffic, visibility lousy, & pull onto the right shoulder to wait out the shower. Onstar provided the location & directions to the nearest Advanced Auto. Wipers couldn't be fixed, fuse & relay were good. Luckily the store manages suggested RainX & helped apply it. I continued my trip home to Chesapeake, Virginia & ran into rain again around Yorktown. Tense driving from then on. Took car to repair shop appointment on Thursday, 8/5, & they said the transmission of the wiper assembly was bad. $466.53 to fix. There is a recall for wipers on the 2013 & 2015 Equinox, why not expand it to include 2014? Original GM dealership where I bought the car is no longer in business so had to go to an independent repair shop. Unable to resize receipt & attach.
Visibility/wiper, Jul 19, 2021
The Contact owns a 2014 Chevrolet Equinox. The contact stated while driving in inclement weather at approximately 50-55 mph, the windshield wipers failed to perform as designed. The contact took the vehicle to an independent mechanic to have a diagnostic test performed. The contact was informed that the windshield wiper motor needed to be replaced. The vehicle was not repaired. the manufacturer was not informed of the failure. The failure mileage was 129,000.
Visibility/wiper, Jun 30, 2021
2014 Chevy Equinox 2LT Sunday afternoon: Driving down rd w heavy traffic AND construction zone with my 11yr old and her BFF. All of a sudden tropical storm unleashed HEAVY rain. I turn on wipers and within a few minutes BOOM...wipers hyperextend and stop working. I cannot see 2 ft in front of me w 2 children in car. Long story short, I was lucky and did NOT KILL OR INJURE anyone. I pull over and can hear wiper motor is running so I turn off and reposition wipers on windshield (my driver side wiper was extended beyond windshield and passenger was half across driver side). Turn on wipers and NOTHING...NO WIPERS but continue to hear wiper motor. I begin searching online and see this is a KNOWN SAFETY ISSUE and I had NOT been notified. I contacted the dealership Monday morning as soon as they open. 4 Dealerships cannot service KNOWN SAFETY ISSUE for 7 calendar days and im told not a recall on my VIN. I contact GM and was informed this is a KNOWN SAFETY ISSUE. Chevy Equinox Owners SHOULD HAVE BEEN NOTIFIED BY MAIL DECEMBER 2019!!!! I asked why I had NOT been notified and GM REP states its the DMV responsibility and I needed to update my info w DMV. I informed rep same address since 2006 and received all registrations via mail at the address since I purchased vehicle. I am MORTIFIED I and all others are NOT being notified. I was lucky and everyone safe. However, what if we were not so lucky? Please any/all search : N192266180 Front Wiper Transmission Arm Linkage Failure. This is PDF that I received via live chat w GM. Please read in its entirety. Problem must be confirmed by Diagnostic testing or else will NOT be covered. Just left dealership with repairs made free of charge. However, thats another hassle as they attempted to blow me off. Per attorney, I had taken my vehicle to 2 private owned mechanics and had diagnostic reports in hand. GM DELAYED MY REPAIRS FOR 10 DAYS KNOWING IT IS A CONFIRMED SAFETY HAZARD. MEMO is marked URGENT Distribute IMMEDIATELY on 12/17/19
Visibility/wiper, Jun 29, 2021
While operating 2014 Chevy Equinox owned by my wife's deceased father and now owned by his widow and my wife's mother, while approaching a stop light in the rain with the wipers on high do to the rain volume, The wipers suddenly stopped functioning and never started again. Fortunately my spouse was able to get it of the road safely and remained stranded for about an hour until the rain subsided. She was traveling with her 75 year old mother ( Owner of the vehicle mentioned) whom isn't in the greatest of health and two small children. Had she been traveling on the interstate even at a reduced speed to match the condition, all could have been catastrophic and we would be talking at this point through my lawyer. After researching several forums, this seems to be a systemic issue and yet there still is not a recall to hold the auto manufacture accountable for this problem. Although they have recognized it in the 2013 models. How many people have to die before action is taken?
Visibility/wiper, Jun 28, 2021
It was pouring down rain and I was driving 70 mph on the 4 lane & the next thing I knew the windshield wiper blades went all the way over on the driver's side. Freaked me out. Finally got pulled over on a safe area.My husband got out & checked the windshield wipers they will move manually but not if you turn them on from in the car. This is terrible and actually can be DEADLY.
Visibility/wiper, May 24, 2021
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving approximately 65 mph in the rain with the front windshield wipers activated, the driver’s and passenger’s side wipers suddenly stopped operating causing a visibility hazard to the driver. After stopping to examine the vehicle, the windshield wiper motor could be heard operating although the wiper blades were inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 117,000. The VIN was not available. Consumer stated dealer covered the linkage arm break under their warranty coverage.
Visibility/wiper, Mar 31, 2021
WIPERS FAILED DURING A RAINSTORM CAUSING VERY SERIOUS SAFETY ISSUE ON MAJOR HIGHWAY. LOST COMPLETE VISIBILITY.
Engine, Visibility/wiper, Mar 24, 2021
SAME PROBLEM AS BULLETIN 14882 DRIVING ON THE FREEWAY NO WARNING LIGHT ENGINE STARTED RATTLING CAR SMOKE LOST POWER CAR DIED OIL EVERYWHERE PCV VALVE FROZE DUE TO EXCESSION ENGINE OIL BURNING AND BLEW THE ENGINE $2300 DOLLARS LATER SUPPOSEDLY FIXED MY CAR HAS NOT BEEN RT SINCE FILED COMPLAINT WITH CHEVY I WAS TOLD MY VIN NOT NOT PART OF THE SERVICE BULLETIN I HAVE READ THE SAME ISSSUE OVER AND OVER I CAR IS BACK IN THE SHOP TODAY 3.24.21 STILL HAVING ISSUES WILL NEVER BUY CHEVY AGAIN
Visibility/wiper, Mar 3, 2021
WINDSHIELD WIPERS STOPPED DURING A REALLY BAD STORM!!!! COULD'VE RESULTED IN FATALITIES!!!! NOT UNDERSTANDING WHY THERE HASN'T BEEN A RECALL FOR ALL YEARS AFFECTED BY THIS AS I SEE THEY RECALLED YEAR 2013. THE WORSE PART IS THAT THERE WILL HAVE TO BE A FATALITY BEFORE THEY RECALL A PART THAT IS OBVIOUSLY PROBLEMATIC FOR SO MANY OTHERS!!!!!
Visibility/wiper, Feb 19, 2021
DRIVING IN INCLEMENT WEATHER ON A MAJOR US HIGHWAY(RT.93) AT 65MPH MY WIPERS SUDDENLY STOPPED WORKING FORCING ME TO NAVIGATE TO THE BREAKDOWN LANE .MY VISION WAS PRACTICALLY ZERO DUE TO THE LACK OF WIPERS
Visibility/wiper, Dec 31, 2020
WHILE DRIVING DURING A RAIN/SNOW EVENT, THE DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. THE DRIVER SIDE WIPER WAS SUSPENDED WHILE THE PASSENGER SIDE CONTINUED TO MOVE. AS VISIBILITY DECREASED MY 17-YEAR-OLD DAUGHTER HAD TO PULL OVER AND CALL FOR ASSISTANCE. SHE COULD NO LONGER SEE OUT THE DRIVER SIDE WINDSHIELD.
Visibility/wiper, Dec 17, 2020
DRIVING ON FREEWAY IN POURING RAIN IN THE DARK. WHEN WIPERS STOPED MID STROKE. THIS HAPPENED TODAY 12/16/2020. I PULLED THE VEHICLE OVER TO THE SIDE OF THE FREEWAY AND HAD TO BE TOWED. I WILL DIAGNOSE LATER. LUCKILY NO ACCIDENT. NOT GOOD TO HAVE WIPERS STOP WORKING