2015 Chevrolet Equinox
Problems, recalls and owner-reported issues
Visibility/wiper is the leading concern among 679 owner complaints filed for this model year. This is the 7th highest complaint count among 21 Equinox model years with reports.
Of the 2015 reports, 24 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorMar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Campaign 22V165000 on NHTSA.gov
Air bags, side/windowOct 16, 2015
General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
Campaign 15V666000 on NHTSA.gov
Representative owner complaints: visibility/wiper
250 reports, newest first. Show all
Visibility/wiper, Sep 13, 2024
wind shield wiper stopped working while driving on the highway in heavy down pour, safety was my next concern, so I pulled over and waited for the rain to stop to continue driving home.
Steering, Visibility/wiper, Sep 12, 2024
The contact owns a 2015 Chevrolet Equinox. The contact stated that the windshield wipers failed to operate while activated. The vehicle was making a clicking noise while attempting to turn to the left or the right. The contact stated that the noise was louder while standing outside the vehicle. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 29,000.
Visibility/wiper, Jan 7, 2024
My windshield wipers suddenly stopped working and will not work.
Electrical system, Engine, Visibility/wiper, Oct 20, 2023
EXCESSIVE Oil Consumption after 87,000 miles. Always had regular/up-to-date oil changes and took care of the vehicle. Had an oil change in June 2023 and in August (not may miles driven in that time frame), while driving I noticed the vehicle started to jerk...after arriving at work I checked under the hood and noticed there was NO OIL on the stick. I also added some antifreeze since I was there and it needed just a little. Purchased oil and filled it up. Two weeks later...again, no OIL on the stick. Less than 200 miles driven during this time. Now checking my oil every 3 days. October 2023, check engine light came on--took it to get checked and was told I was out of antifreeze. This was the only issue they could locate...no blown gaskets, etc. The AutoZone put antifreeze in to the level it should be and the next day I was almost empty again. This was well under 90 miles driven. There are NO WARNINGS, EXPENSIVE TO KEEP BUYING OIL AND ANTIFREEZE--RISK OF ENGINE BLOWING, BREAKING DOWN-GOD FORBID I HAVE MY CHILDREN IN THE VEHICLE WITH ME. Two years ago the wipers went...heavy storm and they just all of a sudden stopped. Couldnt even see to pull over. Had my three kids with me and had to put the window down to try to see how I could pull over. I didnt know until a while later there was a recall. Numerous electrical issues....radio stops working when it wants too. Backup camera sometimes stays on while driving down the road, the driver side rear door won't unlock all the time.
Visibility/wiper, Jun 27, 2023
I was driving down the interstate during a rainstorm when my windshield wipers stopped working. It made it impossible to see. It continued to rain that whole week so I took my car into the shop immediately to get the windshield wipers looked at and had to get a rental car in the meantime since I could not drive without the windshield wipers with it raining in North Carolina the whole week. I also needed the rental car to get to work while the car was in the shop. I recieved a call from the Chevy dealership and they said there had been a recall on the a part related to the windshield wipers and that the issue with my wipers was due to that part failing. I have never recieved information from Chevy on the recall for the windshield wiper part. If I would have known I would have gotten it replaced to avoid the issues I have had to go through. Because I could not see when my windshield wipers failed it not only put me at risk but others on the road. It was very sudden and scary. The vehicle has been inspected and fixed by the manufacturer. There was no warning signs, it was very random. I was able to get the part fixed for free but the part had to be ordered by the chevy dealership and I had to have my rental car for two days. It was a very expensive fix, although the part was replaced, because I had to have the rental car. It was $388.54 for the rental car.
Visibility/wiper, Mar 17, 2023
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO SAFTEY ISSUES WITH WINDSHIELD WIPERS.
Visibility/wiper, Feb 8, 2023
My Front Windshield Wipers are not working, they went out on me after an ice storm here in Kentucky. I took to Chevrolet Rock- Royal Oaks here in Paducah Kentucky where they tested a motor recall part as working and stated I needed an engine harness wiring junction block after paying $160 for them to check this and there is no part available to fix the issue because it’s currently on back order. With no known information on when it will be available. Unfortunately I got caught in the rain yesterday with no wipers.
Electrical system, Visibility/wiper, Feb 6, 2023
The HVAC actuator broke off preventing air flow from defrosting the windshield while I was driving through a snow storm. Because this piece failed my windshield was fogged over and I continually having to reach up to the windshield wiping fog off in order to see. In the conditions it was dangerous for myself and other drivers that I was unable to see clearly. The mechanic at Division Auto Clinic says he replaces these actuators all the time on GM vehicles. The vehicle was repaired (see invoice) costing me $300 to fix. There were no warning lamps or messages prior to the problem.
Visibility/wiper, Jan 24, 2023
The contact owns a 2015 Chevrolet Equinox. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 22V165000 (Visibility) at a dealer however, a failure was experienced after the repair was performed. The contact stated that while driving 65 MPH in the rain with the wipers activated, the wipers started to cross, and the driver's side wiper detached from the vehicle. The contact stated that she also experienced the failure prior to receiving the recall notice. The contact stated that while driving 65 MPH in the rain with the wipers activated, the wipers crossed. The vehicle was not taken to an independent mechanic or dealer for diagnostic test or repair. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.
Visibility/wiper, Jan 18, 2023
1/17- 1900 Driving home from work, light drizzle. Front windshield wipers were operating on low setting then suddenly stop midway of the windshield and gets stuck. Tried turning switch on and off. Nothing. Pulled over. Parked. Turned car off and on. Tried switch. Nothing. When i start car and try the wipers i can hear power to the system but no action from motor.
Visibility/wiper, Sep 6, 2022
The contact owns a 2015 Chevrolet Equinox. The contact stated while his wife was starting the vehicle, the windshield wipers were engaged and failed to respond. The contact parked the vehicle. The vehicle was taken to an independent mechanic the next day. The independent mechanic diagnosed that the windshield wiper motor needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 22V165000 (Visibility) that he associated with the failure. The manufacturer was contacted for reimbursement but had not provided any assistance. A case was opened. The failure mileage was approximately 57,831.
Visibility/wiper, Aug 24, 2022
On a trip to the hospital in rain, the windshield wipers failed. Doing some research, I found the current open recall. Kim’s Chevrolet in Laurel, MS is refusing to check the open recall. They claim they are not able to because there’s been “no remedy”.
Visibility/wiper, Aug 23, 2022
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 30-35 MPH in the rain, the windshield wipers became inoperable. The contact stated that due to the recall having no remedy, the vehicle was taken to a certified mechanic who repaired the windshield wipers. The approximate failure mileage was 120,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.
Visibility/wiper, Aug 20, 2022
We received a letter in the mail approximately April of 2022 stating there was a recall on the ball joints of the wipers. There was no parts available at the time for them to repair, The letter stated just wait. We continued to check in and there was still no fix. We were driving 2 hours away in Des Moines, Iowa on Friday August 19th when a torrential rain came down. The windshield wiper ball joint failed almost causing us to get into an accident on the interstate. We had to wait the storm out, and then made it home later on that night. I called the number on the recall sheet and GM told us that my husband's dad could fix the problem and we could be in reimbursed because he was a certified mechanic. My husband and his father who is a certified mechanic fixed the problem with a part from O'Reilly's. It's an OEM product they put in. After the part was fixed on Saturday August 20th, we called back like the agent said to get the reimbursement form. That's when the agent told us we could not be reimbursed because it wasn't done at the dealership. They have told us many different stories on how we are supposed to take care of this recall. But the dealership couldn't have fixed it anyway because there's no fix for it in place. I'm not working due to health issues and I go to many doctors appointments so I have to have a working vehicle with working windshield wipers. So in case it were to rain I wouldn't get into a horrible car accident like we almost did on Friday. I just want to be reimbursed for the recall that they still do not have a fix for. How are people supposed to drive around in vehicles that could have faulty windshield wipers, possibly causing accidents and even death?.
Visibility/wiper, Aug 18, 2022
I was heading north on US23 in northern Michigan when I was in a rainstorm, traffic was going about 30mph due to how hard the rain was coming down and I had my windshield wipers on full blast when they suddenly stopped working and sat there in the middle of my windshield. I had to cut across 2 lanes of highway traffic with very little visibility to pull over on the shoulder of the highway to figure out my windshield wipers and let the storm pass. I found out there is a recall on the wiper windshield motor, however Chevrolet does not have parts to fix the issue until December at the earliest. They do not have a temporary fix. They do not offer rental cars. Basically Chevrolet is forcing customers to fix this issue out of pocket at their expense and when I reached out for reimbursement, they told me that is not a possible solution.
Visibility/wiper, Aug 12, 2022
Driving in heavy rain on highway and windshield wipers just suddenly stopped and froze mid windshield almost hydroplaned and almost got rear ended when I slowed down despite putting caution lights on. Wipers are still not working and I have contacted multiple dealerships about this and there being a possible recall and am told there is not a permanent solution. I finally got one dealership in the area that will look at the issue. I have the incident recorded on dash camera.
Visibility/wiper, Aug 11, 2022
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 65 mph during rain when the windshield wipers suddenly malfunctioned and detached from the vehicle. The contact took the vehicle to a certified mechanic who stated that a necessary part had malfunctioned. The windshield wipers were replaced. The approximate failure mileage was 70,000. Vin tool confirms remedy not yet available
Visibility/wiper, Aug 8, 2022
On Friday, August 5th my state experienced torrential downpours and floods. While driving my windshield wipers stopped working. It was almost impossible to see, and I was fortunate that I opted to NOT take the highway home that afternoon, but opted for the longer route on suburban roads. I slowly made my way to a nearby church and parked my car. Upon retrieval and inspection the next day, it was discovered that a ball joint had corroded and broke, causing the failure. My vehicle had been in approximately a month prior at an authorized Chevrolet dealer, and nothing was said to us about the car having an active recall on the wiper system, specifically the ball joints, the very part that failed. I contacted Chevrolet's customer service department and was told that the recall remedy was not finalized, though according to NHTSA the part is to be inspected and replaced if necessary. Further, I was advised when the remedy is available, we will receive a letter and can submit for reimbursement. There was no warning that there was a problem. When we took our vehicle in for service a month ago, it should have been inspected. It was not. I could have had an accident and serious injuries could have occurred. Chevrolet needs to get the vehicles under the recall pulled in immediately for inspection. Further, authorized dealers need to advise their clients when there is a recall when they have their vehicle in for service.
Visibility/wiper, Aug 5, 2022
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO DEFECTIVE WIPERS. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS DUE TO RECEIVING A RECALL REPAIR NOTICE FOR THE FAILURE.
Visibility/wiper, Aug 4, 2022
Driving along freeway with wipers on in heavy rain and the wipers just stopped working. I was able to pull over safely but was not able to drive for hours till the rain stopped.
Visibility/wiper, Aug 4, 2022
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving approximately 70 MPH in a rainstorm the windshield wipers suddenly became inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was included in the NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The failure mileage was 128,000. VIN tool confirms parts not available.
Visibility/wiper, Aug 2, 2022
On July 31 , 2022 I was driving our 2015 Chevy Equinox in a heavy rain storm with the wipers on high . Suddenly the wipers quit working and upon inspection the arms moved easily by hand . We contacted a dealership and was told they didn't know about a recall and that it would be 3 weeks before they could look at it . I also talked to the Chevrolet help center that said my specific vin number was not in the recall . I am currently sending it to a service center to be fixed .
Visibility/wiper, Jul 27, 2022
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Visibility/wiper, Jul 26, 2022
Windshield wipers stopped working, attempted to get the car repaired at a local dealership, they stated the windshield wiper recall was not office yet and they also did not have any parts to complete the repairs. I could not drive the car without the windshield wipers being operable, had to pay our of pocket to have the repairs done.
Visibility/wiper, Jul 25, 2022
On May 6, 2022 I was driving my 9 yr old daughter home from school during a severe rainstorm and my wind shield wipers just stopped working. Absolutely no movement from them. I got out in this storm on the side of the highway to try to fix them and they would not move. I was 30 minutes from my home and my weather app stated the storm would not stop for hours so I had to drive home with no wipers. I am a single mother of 2 kids with absolutely no help and this is my only vehicle. I've been caught in the rain multiple times in this car since May and I've never shaken in fear like I have when I have to figure out how to get this car home in the rain. I have to check the weather multiple times a day if I need to go anywhere to make sure I don't get caught in a storm. I've canceled multiple doctor appointments because it was storming during the time of the appointment. I had to cancel a trip I planned on taking my kids on because I could not afford to rent a car and I am too afraid to drive my car very far from home.It's summer and my kids are out of school and I can't take them anywhere far because I am too afraid to drive this car because it rains a lot here in the summer. There are no warning lights, nothing else happening...it sounds like the motor works but nothing happens when I turn them. Believe me, I try every time I get in. I took the car to a dealership(Moses in Huntington, WV - Trish Marnix the service manager tried to help) to see if they could see if it was a quick fix however it was not.