2018 Chevrolet Equinox
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 408 owner complaints filed for this model year. This is the 10th highest complaint count among 21 Equinox model years with reports.
Of the 2018 reports, 23 involved a crash and 4 involved a fire. 30 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, automatic transmissionOct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Campaign 20V668000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Campaign 18V576000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMay 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Campaign 18V358000 on NHTSA.gov
VisibilityApr 19, 2018
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.
Campaign 18V252000 on NHTSA.gov
Power train, driveline, driveshaftAug 22, 2017
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Campaign 17V516000 on NHTSA.gov
Representative owner complaints: electrical system
61 reports, newest first. Show all
Electrical system, Engine, Dec 8, 2022
The contact owns a 2018 Chevrolet Equinox. The contact stated that while at a stop light and releasing the brake pedal, the vehicle shutdown before the accelerator pedal was depressed. The contact turned off the vehicle and the vehicle failed to restart. The electrical systems in the vehicle turned on and off and the doors were locking and unlocking independently. Additionally, the instrument cluster warning lights were turning on and off. The contact also stated that the parking brake and traction control functions were engaged. The contact released the brake pedal and the vehicle jolted and turned on and restarted. While driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred her to the NHTSA hotline, but no additional assistance was provided. The failure mileage was approximately 99,400.
Electrical system, Lane departure, Oct 12, 2022, crash
I have purchased a 2018 Chevy equinox. It was damaged on the back bumper (rebuilt title). The backup camera works fine but there is a side detection error that comes on everytime I start the vehicle. The shop replaced the entire harness however that did not fix the issue. I have read 1000's of complaints on this. My vehicle has 45000 miles. This is effecting my gas mileage as well as other safety features. I see this has been an issue in MANY GM models and it has been taken care ( special warranty) but not on a 2018 equinox as of yet. I want to report this problem and see if someone can look into all the other forums etc to see how widespread this really is. The light has came on a few times lately but only when I am parked and not going anywhere??? Thanks in advance.
Electrical system, Fuel/propulsion system, Jul 17, 2022
Since I bought this car I have had to replace sensors like they’re going out of style. However I would like to report on 3 sensors that went out simultaneously on my vehicle in heavy traffic. I had the vacuum boost sensor for my master cylinder, my cam shaft sensor and my crank shaft sensor go out simultaneously. As a result my vehicle engine cut off completely (battery components still working) and I had zero control over my breaks. I had to use my full body weight on my break pedal to get the vehicle to stop. I was fortune to have been able to pull off into a parking lot. I have had to replace several o2 sensors on this vehicle. I didn’t think anything of having any electrical issues until this happened. My check engine light has stayed on for over a year despite clearing codes and replacing o2 sensors. We check periodically and the only code is usually for the o2 sensor. We can save the sensors we have replaced for inspection if necessary. I had a low engine power signal flash across the infotainment system just before this happened. I was in heavy traffic and I’m just fortunate I was able to get out of the way quickly enough before I hurt myself or someone else. The break issue and loss of power was actually terrifying
Power train, Electrical system, May 6, 2022
I see that this isn't a recall but is affecting many models of chevy from year models 2016-2019 with the gear selector assembly. The issue is the harness, solenoid, or sensor in the gear selector assembly is faulty and when trying to put the vehicle in park, the vehicle thinks it is NOT in park when it IS. Then, when you leave the vehicle, the interior beeps at you and electricals stay on as well as headlights/tail lights and will drain the battery unless you disconnect the battery. I don't see why this hasn't been recalled? I see SOOOO many people with the same issue and I've read that some dealerships are reluctant to fix because they can't "duplicate the problem" The problem is, you can't just buy the gear selector harness assembly wiring harness since it only comes with the whole assembly itself. So this should indeed be a recall because the average person isn't going to be able to figure this out and they shouldn't have to pay since it is happening in what looks like thousands if not tens of thousands or more vehicles.
Electrical system, Service brakes, Engine, May 1, 2022
When my cats gets turned on my radio doesn’t turn on so I have to reset it until it turns on meaning I have to press and hold for 20sec to get the volume knob lite but my radio doesn’t work and on top of it the auto stop is tripping when I do auto stop the car turns off and restarts on its own and shows light on dash saying traction control on or off and then it will say brake release and than brake check my steering wheel controls don’t work meaning my auto control isn’t working to set and one day out of nowhere it will all work like nothing happen radio will turn on but I can’t turn volume on or change station and it’s a frozen screen and sometimes it goes all blank black but I can hear music with no screen
Electrical system, Structure, Apr 28, 2022
rear liftgate will only open most of the time it will not close when using the buttons on vehicle or on key fob, ongoing issue since
Electrical system, Structure, Apr 6, 2022
The vehicle first started having a cigarette residual smoke smell in it during the summer of 2019. It was right after a good rainfall, but we didn't know what to attribute it to. We called the local Chevrolet dealership and they weren't sure what it might be either. The odor would come and go over the last couple of years, but we couldn't figure out what it was from as none of my family members smoke. Then my husband went to run errands in my vehicle during a heavy downpour and heard water running inside of the car. He found water coming out of the fuse panel on the driver's side in the rear hatch (video available). He started removing the wet stuff in the rear hatch & when he got down to the spare tire compartment, he found it was filled with water. He also smelled the cigarette smoke-like odor like 10 times stronger than before & realized that it was due to the felt-like pad in the spare tire compartment being soaked in water. We again called the local dealership & they weren't sure what the problem might have been. My husband & stepfather did research and found out a lot of Equinox owners were experiencing the same issue & it had been determined that it was due to the sunroof water drainage system being clogged. The provided solution was to run air through the water drainage pipes, which my husband did. However, the vehicle still had some water appearing behind the driver's side seat during the lighter rainfalls afterwards. As well, the odor that smelled like cigarette smoke had now been replaced with a strong mildew/mold smell. This poses two major safety issues - water going into fuse boxes (water & electrical don't mix), as well as the mold/mildew being inhaled - especially of concern since we have two toddlers sitting in the backseat of this family vehicle. One dealership was unable to duplicate water inside the vehicle, but found the water drain pipes partially clogged. Other dealership noted mold/mildew smell and did an ozone detailing.
Steering, Electrical system, Service brakes, Mar 28, 2022
After auto stop/ start system engages messages on dash appear “ service brake assist”, “service steering assist”, “service parking brake”, “service stibilitrac”, Failure at 55,400 miles Dealership found a loss communication error to the muddles due to low battery voltage. Fix: replaced battery at 55,436 miles Battery has been replaced 3 times in 4 years starting at 18, 500 miles, then at 32,562 miles, now at 55,436 miles due to the same issue with the auto stop start operation. Car is out of warranty as of 58,300 miles or October 2022
Electrical system, Seats, Other or unspecified, Feb 5, 2022
We were driving at night I had turned on the overhead cabin light and when I turned on the overhead cabin light so my wife could hand food to our are sun and behind us the At the same time that I push the button the sunshade started to go and so I let it go but then it got jammed and it started to crank so I pushed the button in it started to go and reverse and then it like Jim in it aint like you know the motor growing sound and like there's a big shatter we thought that it was the glass from the moon roof shuttering turned out it was just like the plastic piece it was like holding the shade in place and so And so then to get that repaired they had to take the roof off take the rails out to get to the little plastic piece to call that plastic piece an external trim fastener so if it was an internal fastener it would be covered if it was because it was a fascinary if it was because it was a fascinator if it was because it's trim I don't know what trim you have to pull a roof off and pull rails out to it to find but that is why they didn't call it cover it
Steering, Electrical system, Service brakes, Jan 14, 2022
When I lift my foot off brake the car Stop/Start feature engage causing lurching jerks forward or roll backwardson hill I fear the roll back on inclines praying vehicles are to close behind and rolling backwards into another vehicle, censors lights take turns coming on each time I lift my foot off the brake pedal. All of the following, service brake assist, service stabilittrak, park brake released, service hill start assist action not working, car locks unlock and relock by themselves. I have had these issues since. These issues have been occurring since around 16,000 miles and keep getting worst everyday. GM claim not to have a fix for these issues. They offered a few thousand to buy back the vehicle claiming drastic depreciation for milage and wear. At that time owed over $25,000 balance for the vehicle. No one stood to benefit but the lemon law attorneys.They did not consider the milage when these issues started and this is my only source of transportation to use which I told the lemon law attorneys. The lemon law attorneys were going to charge their fee from me if GM refused to pay their fees. I told them I felt in my best interest I should wait for GM's recall for this vehicle as I'm sure I wasn't the only consumer that was having these same issues. My problem is my vehicle is becoming dangerous to drive due to the rolling back and, jerking of the steering wheel, engine cutting off, locks unlocking and relocking and unstable steering. These issues were hit and miss now happens every time I drive which is daily. These issues started 2020. Last correspondence with GM they still claim they did not know how to fix these issues. I question why they are making vehicles and are not able to fix these issues. I have given my family a list of these issues because they create a safety hazard and in case I, a passenger or someone in another vehicle is injured or killed due to GM's negligence, lack of concern and greed.
Power train, Electrical system, Service brakes, Oct 29, 2021
While driving the traction and stability lights came on along with the ESC service light. Also my Lane assist stopped working. It stayed on for at Least 30 mins until I turned off the car and restarted. Stopped at the closest garage and they checked the battery and used a scan tool to identify that it had a fault code U0121 Lost Communication with Anti-lock Brake System Module.
Electrical system, Seats, Apr 3, 2021
THE DRIVER SIDE POWER SEAT WOULD INTERMITTENTLY AND WITHOUT WARNING SLIDE SUDDENLY FORWARD AND CONTINUE TO DO SO EVEN AFTER THE POWER SEAT WAS REVERSED. IN SOME INSTANCES THE SEAT WASHED PUSHED SO FAR FORWARD I COULD NOT CONTINUE SAFELY AND WAS FORCED TO PULL OFF THE ROAD. USUALLY AFTER A SHORT WAIT I COULD CONTINUE DRIVING. THE PROBLEM OCCURRED IN A NUMBER OF DIFFERENT DRIVING SITUATIONS, HIGHWAYS, CITY STREETS AND INTERSTATE HIGHWAYS. I FOUND AT LEAST 5 BULLETINS ISSUED BY GM REGARDING THE SPECIFIC PROBLEM DESCRIBED THE BULLETIN NUMBER IS PIT5608D. THE BULLETINS WERE ISSUED BETWEEN 2018 AND 2021.
Electrical system, Other or unspecified, Mar 3, 2021
WHEN USING THE BLUETOOTH/HANDSFREE WITH MY PHONE WHILE DRIVING OR STATIONARY, THE RADIO UNIT WITH DIAL OUT A CALL, BUT WHEN THE PERSON ON THE OTHER END PICKS UP THAT PERSON CAN NOT HEAR ME. THE PERSON WILL SAY HELLO SEVERAL TIMES BEFORE HANGING UP. THIS COULD BE AN ISSUE IF I HAD AN ACCIDENT AND COULDN'T GET AHOLD OF SOMEONE TO TALK TO IMMEDIATELY. THE VEHICLE IS OUTSIDE OF THE BUMPER TO BUMPER WARRANTY 3 YEARS/36000 MILES.
Electrical system, Mar 1, 2021
AFTER GOING THROUGH A CAR WASH OR DRIVING IN A HEAVY RAIN, THE VEHICLE DOOR LOCKS PERIODICALLY NO LONGER FUNCTION. DOOR LOCK/UNLOCK FUNCTION CANNOT BE USED EITHER WITH THE KEY FOB OR WITH DIRECT PRESS OF THE LOCK/UNLOCK BUTTON ON THE INTERIOR OF THE VEHICLE. AT ONE POINT HAD TO CLIMB OUT THE BACK OF THE VEHICLE. IF YOU ARE OUTSIDE OF THE VEHICLE, THE ONLY WAY TO UNLOCK THE VEHICLE IS TO REMOVE THE COVER FROM THE DOOR LOCK AND USE THE EMBEDDED KEY IN THE KEY FOB. ISSUE WILL LAST ANYWHERE FROM 1 HOUR TO 24 HOURS AFTER THE CAR GETS WET. HUGE SAFETY CONCERN IF THERE WERE EVER TO BE AN ISSUE ARISING WHERE YOU HAD TO EXIT THE VEHICLE IN AN EMERGENCY. TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. I HAVE VIDEO OF THE ISSUE OCCURRING.
Steering, Electrical system, Jan 8, 2021
MESSAGE: I OWN A 2018 CHEVROLET EQUINOX, 4 CYLINDER WITH ELECTRONIC STEERING, THE VEHICLE HAS APPROX 27500 MILES RECORDED. WHILE DRIVING I SENSED A SLIGHT DELAY IN THE STEERING, IT APPEARS TO BE ONLY A MILLISECOND DELAY AND DOES NOT HAPPEN ALL THE TIME. IN ADDITION THERE ARE TIMES WHEN THE VEHICLE SEEMS TO WONDER LEFT OR RIGHT WHEN STEERING WHEEL IS NOT HELD FIRMLY. I REPORTED THE ISSUE TO BLAIZE ALEXANDER PHILLIPSBURG PA SERVICE MGR. AND ASKED IF THERE WAS A REPORTED ISSUE WITH THE STEERING. THEIR RESPONSE WAS NO. BUT SUGGESTED TO SCHEDULE AN APT. AFTER ARRIVING HOME I SEARCHED THE ISSUES ON THE INTERNET AND FOUND SEVERAL REPORTS OF STEERING PROBLEMS WITH 2018 CHEVROLET EQUINOX CAUSING NEAR MISS ACCIDENTS DUE TO THE ELECTRONIC CONTROL FAILURES. AFTER CONSULT WITH INDEPENDENT GM CERTIFIED TECHNICIAN IT WAS LEARNED THAT THERE ARE SIGNIFICANT ISSUES WITH ELECTRONIC STEERING. THE VEHICLE WAS INSPECTED BY THE DEALER THIS DAY, THE RESULTS OF THE INSPECTION WAS THEY COULD NOT DUPLICATE THE PROBLEM AS ALL PARAMETERS WERE WITHIN SPEC. THIS CONDITION SO FAR HAS BEEN SPORADIC IN NATURE,HOWEVER DUE TO THE SERIOUSNESS OF POTENTIAL HAZARDS DESERVES MORE ATTENTION DIRECTED TO IT.
Electrical system, Other or unspecified, Jan 4, 2021
I BOUGHT A DEMO WITH 7,000 MILES ON IT IN MAY 2018. 41,000 THE SUNROOF AND SHADE STOPPED WORKING. 42,500 CHECK ENGINE LIGHT CAME ON FOR ELECTRICAL ISSUES. CHEVY WAS NO HELP BECAUSE MY WARRANTY ENDED AT 39,000.
Electrical system, Nov 4, 2020
THE VEHICLES ELECTRONIC STABILITY CONTROL AND ANTILOCK BRAKE SYSTEMS RANDOMLY GIVE OFF SERVICE SIGNAL FOR THE STABILITRAK, HILL START ASSIST, AND BRAKE ASSIST. THIS CAUSES MY DOORS TO UNLOCK AND LOCK WHILE HE CAR IS IN MOTION AND GIVES SERVICE ENGINE LIGHTS. THIS MOSTLY HAPPENS WHEN THE VEHICLE HAS BEEN STARTED VIA REMOTE OR CHEVROLET APP BUT RECENTLY, IT IS HAPPENING DAILY WHEN THE VEHICLE GOES TO AUTO STOP AND CONTINUES AS THE VEHICLE RESTARTS FOR DRIVING ON CITY STREETS.
Electrical system, Oct 22, 2020
DATE OF INCIDENT: 10/17/2020. CHECK BATTERY LIGHT CAME ON AND THE VEHICLE'S ALERT MESSAGE INDICATED THE CAR WAS IN 'BATTERY SAVING MODE'. NO PREVIOUS INDICATORS HAD APPEARED TO INFORM THAT THERE WAS A BATTERY ISSUE. A SHORT WHILE LATER, ALL POWER TO THE VEHICLE STOPPED WHILE DRIVER WAS ON A HIGHWAY. THE ALTERNATOR IN THE VEHICLE WENT OUT. THIS HAS HAPPENED TO ENOUGH VEHICLES WITH THIS ALTERNATOR MODEL THAT ALL PARTS STORES IN DULUTH, MN AND SUPERIOR, WI WERE OUT OF PARTS. ADDITIONALLY, THE MANUFACTURER HAS ALSO BEEN OUT OF STOCK WITH THIS ALTERNATOR, INDICATING THAT THERE IS A FLAW WITH THIS PART. WITH SUCH LITTLE (AND INACCURATE) WARNING, THIS WAS AN INCREDIBLY DANGEROUS SITUATION TO BE IN.
Electrical system, Oct 8, 2020
BACKUP CAMERA FREEZES INTERMITTENTLY ON START UP
Electrical system, Seats, Sep 15, 2020
WHILE IN MOTION, SEAT STARTED TO MOVE BACKWARDS. SIDE MIRRORS STARTED TO MOVE AS WELL MAKING DIFFICULT TO DRIVE. I COULDN'T REACH PEDALS AT ONE POINT AND COULDN'T SEE BLIND SPOT. I HAD TO RE ARRANGE THE SEAT AND SIDE MIRROR POSITION WHILE DRIVING SINCE I WAS DRIVING IN A HIGHWAY. THE SEAT SETTINGS DOESN'T WORK AS WELL.
Electrical system, Other or unspecified, Engine, Aug 18, 2020, fire
DRIVING DOWN THE ROAD THE CAR STARTED TO SMOKE UNDER THE HOOD AREA AND ALL I COULD SMELL WAS BURNED PLASTIC. PULLED OVER AND GOT OUT. NOT EVEN A MINUTE LATER THE CAR BURST INTO FLAMES.
Electrical system, Wheels, Service brakes, May 2, 2020
I PURCHASED THIS VEHICLE I JUNE 28TH OF 2018. I HAVE HAD TO TAKE IT INTO THE SHOP AT LEAST THREE TIMES WITH COMPLAINTS OF SQUEAKING FROM BRAKES MIRROR ALERT PROBLEMS TRUNK STICKING AND THE SUSPENSION HAS GOTTEN WORSE SINCE I FIRST STARTED DRIVING IT I'M NOTICING IT. EVERY TIME I COMPLAIN THEY TELL ME NOTHING IS WRONG EXCEPT FOR AT THE BEGINNING OF MY LEASE IT HAD TO BE TAKEN IN FOR REPAIRS. I WAS TOLD THAT THE BRAKES SQUEAKING IS NOT A SAFETY ISSUE AND IT WAS RECOMMEND TO CHANGE MY BRAKE PADS AND IN THE SAME CONVERSATION WAS TOLD THAT MY BRAKES WERE FINE. I SPOKE TO THE MANAGER AT BALISE CHEVY BECAUSE I FELT LIKE THIS VEICHELE WAS A LEMON. I ASKED IF THERE WAS ANYTHING THEY COULD DO BECAUSE I DID NOT HAVE TIME TO KEEP TAKING THIS BRAND NEW VEICHELE BECAUSE IT WAS A LEASE SO THEY DID NOTHING. BALISE CHEVY IN WARWICK SHOULD HAVE NOTES OF COMPLAINTS. I ALSO TOOK THE VEHICLE TO HURD AUTO MALL IN JOHNSTON. THERE WAS A SLOW LEAK IN ONE OF MY TIRES AND BALISE COULD NOT FIND THE LEAK SO I WAS TOLD IF IT HAPPENS AGAIN THEY WOULD SUBMERGE THE TIRE AND CHECK THAT WAY. THEY SENT ME HOME THE TIRE CONTINUED TO LEAK AIR MY LAST OIL CHANGE WAS DONE AT HURD AUTOMALL IN JOHNSTON WHERE THEY DID AN OIL CHANGE FOUND THE TIRE LEAK NO PROBLEM AND FIXED IT.
Electrical system, Mar 2, 2020
TL* THE CONTACT'S PARENTS OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO JEFF GORDON CHEVROLET (228 S COLLEGE RD, WILMINGTON, NC 28403) WHERE IT WAS DIAGNOSED WITH A DEFECTIVE COMPUTER SYSTEM AND REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO WESTGATE CHEVROLET OF BURGAW (1320 US-117, ST HELENA, NC 28425) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Feb 20, 2020
WHILE DRIVING ON I-95 IN PALM BEACH COUNTY FLORIDA, IN HEAVY TRAFFIC, I CAME TO A STOP AND THE CAR AUTOMATICALLY SHUT OFF. THIS IS WHAT IS SUPPOSED TO HAPPEN. HOWEVER, WHEN I TOOK MY FOOT OFF THE BRAKE THE CAR DID NOT RESTART. WHEN THAT HAPPENED THE ENTIRE CAR WENT DEAD. I COULD NOT TURN ON THE HAZZARD SIGNAL, I COULD NOT LOCK OR UNLOCK THE DOORS, ONSTAR WOULD NOT WORK. I PUT THE CAR IN PARK AND TRIED TO RESTART THE CAR. NOTHING AT ALL HAPPENED. I THEN TRIED TO PUT THE CAR IN NEUTRAL, BUT IT WOULD NOT SHIFT TO NEUTRAL. I THEN TRIED ONSTAR AGAIN, BUT EVEN THOUGH THE GREEN LIGHT WAS ON, NOTHING HAPPENED. I GOT OUT OF THE CAR SO THAT IF IT GOT HIT, I WOULD NOT BE HURT. THE CAR WAS IN THE RIGHT DRIVING LANE OF AN EXTREMELY BUSY HIGHWAY AND I COULD NOT GET IT OFF THE ROAD.
Electrical system, Structure, Seats, Sep 11, 2019
WINDSHIELD WAS NOT PROPERLY SEALED FROM THE MANUFACTURE. WHILE DRIVING ON THE INTERSTATE, SEATS AND MIRRORS RANDOMLY MOVED. AT ONE POINT THE SEAT WAS SO CLOSE TO THE STEERING WHEEL, CAUSING HUSBAND'S STOMACH TO TOUCH THE WHEEL. THUS CAUSING THE INABILITY TO TURN AND CONTROL THE STEERING OF VEHICLE. MIRRORS MOVED RANDOMLY OUT OF POSITION, CAUSING INABILITY TO SEE BLIND SPOTS WHILE DRIVING ON THE INTERSTATE. I PURCHASED THIS CAR ON 5-15. THIS FIRST INCIDENT OCCURRED 5-24. THE SECOND INCIDENT HAPPENED 6-10 AGAIN WHILE DRIVING. THE RAIN INSIDE THE UNSEALED WINDSHIELD CAUSED CORROSION ON ELECTRICAL WIRING AND CONNECTIONS. THERE IS CORROSION ALSO INSIDE THE BODY. THIS BRAND NEW VEHICLE IS RUSTING FROM THE INSIDE OUT. THERE WILL ALWAYS BE ISSUES WITH THIS CAR EITHER ELECTRICAL OR BODY.