2018 Chevrolet Equinox
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 408 owner complaints filed for this model year. This is the 10th highest complaint count among 21 Equinox model years with reports.
Of the 2018 reports, 23 involved a crash and 4 involved a fire. 30 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, automatic transmissionOct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Campaign 20V668000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Campaign 18V576000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMay 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Campaign 18V358000 on NHTSA.gov
VisibilityApr 19, 2018
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.
Campaign 18V252000 on NHTSA.gov
Power train, driveline, driveshaftAug 22, 2017
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Campaign 17V516000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
33 reports, newest first. Show all
Engine, Fuel/propulsion system, Jan 29, 2020
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED THE FUEL SAVING SYSTEM ACTIVATED AND SHUT THE ENGINE OFF BUT WHEN THE DRIVER LIFTED OFF THE BRAKE PEDAL THE VEHICLE FAILED TO RESUME OPERATION AS DESIGNED. AFTER RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CAMINO REAL CHEVROLET (2401 S. ATLANTIC BLVD, MONTEREY PARK CA.) WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Fuel/propulsion system, Apr 12, 2019
I TURNED ON MY CAR AND THE ENGINE LIGHT WAS ON TOOK IT TO THE DEAL THEY POKED THE GAS TANK FLAP AND RESET THE LIGHT SENSOR AND FOR NOW IT'S OFF. THE RADIO MEDIA SCREEN KEEP FREEZING ON BACK UP CAMERA.
Fuel/propulsion system, Oct 13, 2018
GMCACUPDATE@GM.COM MAY 25, 2018, 8:42 AM TO ME EMAIL ID# T1EM01CAC (DO NOT DELETE/ALTER THIS LINE) ================================================== DEAR JOEY, THANK YOU FOR CALLING CHEVROLET WITH REGARD TO YOUR 2018 CHEVROLET EQUINOX. FOR YOUR REFERENCE, YOUR CASE NUMBER FROM OUR CONVERSATION TODAY IS 8-4188760340. I APPRECIATE THE OPPORTUNITY TO ASSIST YOU. CHEVROLET CUSTOMER ASSISTANCE CHEVROLET HAS DONE NOTHING TO FIX THIS ISSUE. I HAVE RUN OUT OF GAS BECAUSE YOU CANNOT TRUST THE FUEL GAUGE. IT WILL NORMALLY TAKE 10 GALLONS TO FILL A TANK THAT HOLDS 15 GALLONS AND IT SHOWS EMPTY.
Fuel/propulsion system, Sep 21, 2018
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS STATIONARY, THE FUEL LINE FAILED. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. IMMEDIATELY AFTER, AN EXCESSIVE AMOUNT OF FUEL SPILLED ONTO THE GROUND FROM THE VEHICLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. GENERAL MOTORS ROADSIDE ASSISTANCE WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Fuel/propulsion system, Apr 15, 2018
GAS GAUGE DOES NOT READ FULL WHEN FILLING UP. PUMP KICKS OFF AND CAN'T FILL ANYMORE. THIS IS AN ONGOING PROBLEM.
Fuel/propulsion system, Mar 27, 2018
VEHICLE FUEL GAUGE DOES NOT ACCURATELY REGISTER THE AMOUNT OF FUEL IN FUEL TANK. WILL NOT REGISTER "FULL" EVEN WHEN FUEL IS FLOWING OUT OF FILLER TUBE. WHEN GAUGE BEGINS TO REGISTER "EMPTY" AND DISTANCE REMAINING APPROACHES "0", IT TAKE LESS THAN 10 GALLONS TO FILL THE 15 GALLON TANK. THIS CREATES THE SITUATION WHERE THE DRIVER POTENTIALLY DRIVES THE VEHICLE ON REMAINING FUEL AND THEN RUNS OUT BECAUSE DRIVER IS UNABLE TO DETERMINE ACTUAL QUANTITY OF FUEL REMAINING. THIS HAS POTENTIAL TO CREATE A HAZARDOUS SITUATION IF IT OCCURS ON A CONGESTED FREEWAY/INTERSTATE, OR A DIRE SITUATION IF IT OCCURS IN AN UNPOPULATED AREA REMOVED FROM AVAILABLE GAS STATIONS. IT CREATES AN UNCERTAIN SITUATION HERE IN WEST TEXAS WHERE THERE ARE LARGE STRETCHES OF HIGHWAY BETWEEN COMMUNITIES. CHEVROLET/GM HAS BEEN AWARE OF THE PROBLEM SINCE JULY 2017 AND HAS STATED THAT THE FUEL TANK MUST BE DROPPED AND FUEL SENSOR RESEATED OR REPLACED, YET THEY ARE DOING NOTHING TO ACT UPON THAT CORRECTIVE ACTION. I HAVE OPENED TWO CUSTOMER CASES WITH CHEVROLET IN AN ATTEMPT TO RESOLVE, AND EACH TIME THE CASES ARE CLOSED WITH COMMENT THAT "...ENGINEERS ARE WORKING...."
Fuel/propulsion system, Dec 30, 2017
I HAVE A 2018 EQUINOX WITH 4800 MILES ON IT AND THE TRANSMISSION WENT OUT ON THE VEHICLE. I WAS DRIVING THE VEHICLE THE ENGINE SERVICE LIGHT CAME ON THE ENGINE S RPM EXCELERATED AND THEN THE VEHICLE STOPPED EXCELERATING AND STARTED COASTING. I COASTED INTO A BUSINESS AND TRIED TO GO FORWARD AND BACKWARD AND THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE NEARBY CHEV DEALER WHO CONDUCTED SOME TESTS AND IT WAS DETERMINED THE TRANSMISSION WAS OUT AND I WOULD TAKE ABOUT 10 DAYS TP GET ANOTHER ONE. WE WERE DRIVING FROM ILLINOIS TO FLORIDA AND THE VEHICLE BROKE DOWN IN TENNESSEE.
Fuel/propulsion system, Dec 23, 2017
AFTER FILLING FUEL GAUGE READS 3/4 FULL. CAN NEVER BE SURE HOW MUCH GAS IS IN THE CAR. THE DEALER SAYS THIS PROBLEM AFFECTS ALL 2018 CHEVROLET EQUINOX'S AND GM TERRAINS AND THERE IS NO FIX.