2018 Chevrolet Equinox
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 408 owner complaints filed for this model year. This is the 10th highest complaint count among 21 Equinox model years with reports.
Of the 2018 reports, 23 involved a crash and 4 involved a fire. 30 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, automatic transmissionOct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Campaign 20V668000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Campaign 18V576000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMay 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Campaign 18V358000 on NHTSA.gov
VisibilityApr 19, 2018
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.
Campaign 18V252000 on NHTSA.gov
Power train, driveline, driveshaftAug 22, 2017
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Campaign 17V516000 on NHTSA.gov
Representative owner complaints: other or unspecified
55 reports, newest first. Show all
Other or unspecified, Mar 27, 2022
I have a 2018 Chevrolet Equinox LT AWD that has trouble shifting gears when going uphill and the car sounds like it's struggling. Lately I've had a similar issue going downhill where the RPM meter shoots up and (I'm guessing) won't shift gear. Makes a horrible sound and feels like I'm breaking the car!! Any advice? Could it be a transmission fluid issue? Also, my driver's seat moves about, side to side, over bumps, etc. Any input on how to proceed to get this fixed? I have also had the following service lights pop up on my center display screen from time to time recently: service side detection system and service park assist system.
Electrical system, Seats, Other or unspecified, Feb 5, 2022
We were driving at night I had turned on the overhead cabin light and when I turned on the overhead cabin light so my wife could hand food to our are sun and behind us the At the same time that I push the button the sunshade started to go and so I let it go but then it got jammed and it started to crank so I pushed the button in it started to go and reverse and then it like Jim in it aint like you know the motor growing sound and like there's a big shatter we thought that it was the glass from the moon roof shuttering turned out it was just like the plastic piece it was like holding the shade in place and so And so then to get that repaired they had to take the roof off take the rails out to get to the little plastic piece to call that plastic piece an external trim fastener so if it was an internal fastener it would be covered if it was because it was a fascinary if it was because it was a fascinator if it was because it's trim I don't know what trim you have to pull a roof off and pull rails out to it to find but that is why they didn't call it cover it
Other or unspecified, Nov 23, 2021
For about a month the Traction Control Light comes on, the Service Brakes Assist Light comes on, the Alternator Symbol comes on. Yesterday, Monday, November 22, 2021, the vehicle stopped while driving on the street and it required a jump to get it started again. It has been very slow when starting back when at the red/green light. Very sluggish to slow motion to get speed. The system was showing low oil percentage at 53% but oil was changed three months ago and is not due for change until January, 2022 at 47281 miles. Current mileage is 45740/50. Took car back to Art Moran last Friday to have system reset since it had not been done at the time of oil change. Please respond ASAP. My father is 80+ and he was very frightened when the car stopped on him.
Other or unspecified, Oct 6, 2021
The ac went out on the 2018 equinox and the dealership replaced and ac line citing it was the wrong line and a bolt from the fan shroud rubbed a hole in the line. I have the pictures the dealership took prior to repairs. the hose and we line it up with the bolt on the fan shroud and we do not see how the bolt would rub the hose. It has to be a factory defect.
Other or unspecified, Jul 12, 2021
Panoramic Sunroof buckled and shattered. (thank goodness we weren't driving it at the time). Police were notified as we weren't sure if it was vandalism but seeing the way the frame buckled and the glass concave it's a defect
Electrical system, Other or unspecified, Mar 3, 2021
WHEN USING THE BLUETOOTH/HANDSFREE WITH MY PHONE WHILE DRIVING OR STATIONARY, THE RADIO UNIT WITH DIAL OUT A CALL, BUT WHEN THE PERSON ON THE OTHER END PICKS UP THAT PERSON CAN NOT HEAR ME. THE PERSON WILL SAY HELLO SEVERAL TIMES BEFORE HANGING UP. THIS COULD BE AN ISSUE IF I HAD AN ACCIDENT AND COULDN'T GET AHOLD OF SOMEONE TO TALK TO IMMEDIATELY. THE VEHICLE IS OUTSIDE OF THE BUMPER TO BUMPER WARRANTY 3 YEARS/36000 MILES.
Other or unspecified, Engine, Fuel/propulsion system, Jan 19, 2021
CHECK ENGINGE LIGHT KEEPS COMING ON. CODE SAYS DEALER SPECIFIC, WENT TO GO TO DEALER, LIGHT WENT OFF. TWO WEEKS LATER, LIGHT COMES BACK ON FOR A FEW DAYS, GOES BACK OFF. HAD THE DIESEL SYSTEM CLEANED BY DEALER, LIGHT STILL COMES ON AND OFF. CAR HAS 42K MILES, EXPERTLY MAINTAINED. DEALER WANTS $135 TO DIAGNOSE THE PROBLEM THAT THEIR OWN DOCUMENTS SAY THERE IS NO SOLUTION FOR. ON STAR DIAGNOSES FOUND NOTHING WRONG WITH THE VEHICLE AND DIDN'T EVEN SHOW THE 'CHECK ENGINE LIGHT' AS BEING ON. SIMILAR REPORTS FROM OTHERS ONLINE INVOLVING THE 1.6L DIESEL. NO PERFORMANCE ISSUES WITH THE LIGHT ON, BUT CHEVROLET SHOULD BE ABLE TO FIX THE ISSUE - EVEN IF THE CAR IS OUT OF WARRANTY. A TWO YEAR OLD CAR SHOULDN'T BE HAVING RANDOM CHECK ENGINE LIGHT ISSUES.
Electrical system, Other or unspecified, Jan 4, 2021
I BOUGHT A DEMO WITH 7,000 MILES ON IT IN MAY 2018. 41,000 THE SUNROOF AND SHADE STOPPED WORKING. 42,500 CHECK ENGINE LIGHT CAME ON FOR ELECTRICAL ISSUES. CHEVY WAS NO HELP BECAUSE MY WARRANTY ENDED AT 39,000.
Other or unspecified, Sep 21, 2020
1. ON 31JAN2018, I PURCHASED A NEW CHEVROLET EQUINOX PREMIER FROM SCENIC CHEVROLET IN WEST UNION, SOUTH CAROLINA. 2. IN MID-FEBRUARY 2018 ON A 5-6 HOUR TRIP, TRAVELING ON INTERSTATE 95. MY WIFE AND I COULD NOT HEAR OURSELVES AND COULD NOT CONVERSE AS THE NOISE WAS OBNOXIOUSLY LOUD, A CONSTANT GROWL. WE BOTH DEVELOPED HEADACHES ABOUT 4 HOURS INTO THE TRIP. 3. THE EQUINOX WAS TAKEN TO VADEN CHEVROLET IN SAVANNAH, GA WITH THE COMPLAINT AND INFORMATION ABOVE. VADEN SERVICE PERSONNEL EXAMINED THE VEHICLE AND 'FOUND NOTHING OUT OF THE ORDINARY'. 4. IN MARCH, 2018, I OBTAINED A DECIBEL(DB) METER, FOR SOUND MEASUREMENT. WITH THIS METER, I WAS ABLE TO MEASURE SOUND EXPOSURE LEVEL(SEL) . 5. SHORTLY THEREAFTER, WHILE ON ANOTHER ROAD TRIP, AGAIN ON INTERSTATE 95, I WAS ABLE TO MEASURE THE NOISE LEVEL. IT FLUCTUATED BETWEEN 81 AND 85 DECIBELS, 'A' SCALE (DBA). NIOSH & OSHA WOULD RECOMMEND LIMITING THE 8 HOUR EXPOSURE TO LESS THAN 85 DBA. AND REQUIRE 6. WITH ANOTHER TRIP TO VADEN, THEY EXAMINED THE EQUINOX AGAIN USING A FREQUENCY METER. MY EQUINOX WAS DRIVEN IN COMPARISON TO ANOTHER ANALOGOUS EQUINOX. VADEN INFORME THEM D ME THEY BOTH SOUNDED THE SAME AND THE FREQUENCY WAS QUITE SIMILAR. I WAS UNABLE TO CONVINCE THAT FREQUENCY HAD NOTHING TO DO WITH AMPLITUDE. I WAS TOLD THAT IS THE WAY GENERAL MOTORS ENGINEERS DESIGNED THE VEHICLE. 7. LATER IN MARCH 2018, I INSULATED THE VEHICLE DOORS, FRONT AND REAR FENDERS, AND BACK HATCH WITH SOUND PROOFING MATERIAL AT MY EXPENSE. THE DECIBEL RATING DECREASED TO 78-82 DECIBELS AT 60MPH ON THE INTERSTATE 95. MY WIFE AND I HAD TO SHOUT AT EACH OTHER TO ENGAGE IN CONVERSATION. 8. FROM THE STANDPOINT OF HEARING CONVERSATION, THIS VEHICLE IS QUITE DISMAL. VADEN CHEVROLET IN CONJUNCTION WITH GMC HAS MADE NO EFFORT TO REMEDY THE SITUATION. PLEASE SEE ATTACHMENT. THANK YOU. RESPECTFULLY, W.L.BOHACH LT.COLONEL USMC(RET)
Electrical system, Other or unspecified, Engine, Aug 18, 2020, fire
DRIVING DOWN THE ROAD THE CAR STARTED TO SMOKE UNDER THE HOOD AREA AND ALL I COULD SMELL WAS BURNED PLASTIC. PULLED OVER AND GOT OUT. NOT EVEN A MINUTE LATER THE CAR BURST INTO FLAMES.
Other or unspecified, Aug 14, 2020
VEHICLE WAS PARKED IN THE DRIVEWAY. WITHOUT WARNING THE REAR WINDSHIELD GLASS SHATTERED COMPLETELY. THERE WERE NO CRACKS, OR CHIPS.
Other or unspecified, Aug 13, 2020
THE SUNSHADE IN THE EQUINOX 2018 PREMIER EDITION HAS AN OBVIOUS ISSUE THAT NO ONE WANTS TO ADDRESS. IT HAS BROKEN FOR THE SECOND TIME WHILE I AM DRIVING AND SENT PLASTIC PIECES FLYING AND I ALMOST CRASHED THE CAR!
Other or unspecified, Aug 6, 2020
THE SUNROOF OPENED TWICE BY ITSELF , ONE IT SAT FOR AWHILE I GOT IT CLOSED AND IT HAS NEVER OPENED AGAIN. NO POWER AS IF THE FUSE IS BLOWN NOW.
Other or unspecified, Apr 10, 2020
VEHICLE DEALERSHIP DID GENERAL SERVICE ON 04/08/2020 AND REPORTED THAT ALL 4 TIRES WERE NEAR 2/32" WITH ONLY 12,580 MILES ON THE VEHICLE. DEALER STATED THERE WAS A MICHELIN RECALL FOR THESE TIRES. I COULD NOT FIND ONE LISTED, THE TIRES INVOLVED ARE MICHELIN LTX 225/60R 18 100H DOT B5 14 016X 2317.
Other or unspecified, Engine, Mar 22, 2020
MY CAR LITERALLY DIED OUT. ALL OF A SUDDEN THE RPMS WENT UP HIGH AND IT STARTED TO SPUTTER. AT ONE POINT HAD TO PUSH FOOT ALL THE WAY DOWN ON GAS PEDDLE
Steering, Other or unspecified, Electronic stability control (ESC), Jan 26, 2020
I WAS ALMOST IN A ROLLOVER ACCIDENT ON OCT 7, 2019. I WAS TRAVELLING ON STATE HIGHWAYS FROM AUBURN, PA TO HERSHEY, PA AT APPRX 930AM. ROADS WERE DAMP/WET BUT RAIN HAD STOPPED. SINCE I PURCHASED MY VEHICLE, I HAD ALWAYS ENGAGED ALL SAFETY FEATURES INCLUDING LANE KEEP ASSIST (LKA), COLLISION ALERTS, ETC. THIS WAS MAIN REASON I UPGRADED FROM MY 2014 EQUINOX. ON RT 183, HEADING UP A WINDING MOUNTAIN ROAD, I ALMOST LOST CONTROL SEVERAL TIMES, DESPITE DRIVING WELL UNDER SPEED LIMIT. **NOTE: MY BF AND I HAD PREVIOUSLY COMPLAINED TO DEALER, AND EVEN HAD IT IN FOR SERVICE, BC WE BOTH FELT CAR PULLED TO THE RIGHT ON ITS OWN. WE ARE BOTH EXTREMELY SAFE, EXPERIENCED, NON-DISTRACTED DRIVERS AND THOUGHT SOMETHING WAS QUITE ODD/OFF. DEALER FOUND NOTHING. CLOSER TO HERSHEY, I WAS COMING AROUND A BEND IN THE ROAD ON I BELIEVE RT 743 WHEN SUDDENLY MY CAR PULLED ME SEVERELY TO THE RIGHT AND ALMOST OVER AN EMBANKMENT, WHICH WOULD HAVE LED TO A ROLLOVER CRASH AND POTENTIAL SERIOUS INJURY OR DEATH. BY THE GRACE OF GOD, AND GREAT DRIVING, I JUST MISSED A STONE WALL, AND MY ?1/4 MILE SWERVING SKID BACK AND FORTH PING-PONGED ME ALL OVER THE ROADWAY, BARELY AVOIDING MAILBOXES, FENCES, AND A HOUSE. LUCKILY ONCOMING TRAFFIC DID NOT APPEAR UNTIL I STRAIGHTENED OUT OF MY SKID. I CALLED THE DEALER AND SAID "MY CAR JUST TRIED TO KILL ME." AFTER RESEARCH, THEY CALLED ME BACK AND SAID TO TURN OFF THE LKA. I HAVE, AND CAR NO LONGER PULLS TO THE RIGHT, EVER. I READ THE MANUAL, AND BURIED AROUND PAGE 254 IS A SMALL BLACK BOX WARNING THAT SAYS TO DISENGAGE LKA ON WET, CURVING ROADS OR COLLISIONS MAY OCCUR. REALLY???? PEOPLE CAN DIE, AND THE WARNING IS BURIED ON PAGE 254??? I HAVE TALKED TO OTHER NEWER CAR OWNERS WHO HAVE HAD SIMILAR EXPERIENCES IN OTHER CARS/BRANDS. I THINK THESE "SAFETY FEATURES" ARE A DOUBLE EDGE SWORD AND NEED FURTHER RESEARCH. I ALMOST DIED.
Other or unspecified, Jan 1, 2020
SINCE PICKING UP THIS VEHICLE ON 5/29/18 I HAVE NOTICED (OCCASIONALLY) THAT THERE IS A "GRAB OR PULL" ON THE STEERING WHEEL. THE ALIGNMENT APPEARS TO BE OKAY, AND WHEN I HAD THE OIL CHANGED I WAS TOLD I HAD TO MAKE AN APPOINTMENT TO HAVE THIS CHECKED. I WAS ALSO ADVISED THAT I NEEDED A NEW SET OF TIRES! THIS WAS CONCERNING TO ME AS I HAD JUST PURCHASED THIS VEHICLE. WHEN THE TIRES WERE REPLACED, I WAS INFORMED THAT THE ALIGNMENT WAS OKAY. I AGAIN MENTIONED THE "GRAB/PULL" SITUATION AND WAS TOLD IT MIGHT HAVE BEEN THE TIRES. AFTER DRIVING THIS VEHICLE, AND HAVING TWO OTHER PEOPLE DRIVE THE SAME, THE SITUATION STILL EXISTS. WE HAVE ALL DRIVEN OTHER CARS OVER THE SAME ROADS AND HAVE NOT HAD THE SAME RESULTS. I AM WONDERING IF THIS COULD BE A FAULTY SENSOR? I HAVE NOTICED THIS GOING STRAIGHT ON A HIGHWAY.
Other or unspecified, Oct 17, 2019
THE DRIVER SIDE DOOR WINDOW SHATTERED. I HAD JUST ENTERED THE HIGHWAY AND THE WINDOW SHATTERED. I DIDN'T FIND AN OBJECT IN THE CAR THAT COULD HAVE CAUSED IT.
Other or unspecified, Aug 2, 2019
WHEN I AM IN STOP AND GO TRAFFIC I GET A STRONG CHEMICAL SMELL IN MY AIR CONDITIONER. I TOOK IT TO MY DEALER SEVERAL TIMES AND THEY "COULD NOT SMELL IT" . MY EYES WATER,AND I GET A HEADACHE IF I DRIVE FOR ANY LENGTH OF TIME I HAVE TO PUT MY WINDOWS DOWN. TWO TECH DID SAY THEY SMELLED IT FAINTLY. I GAVE UP TAKING IT IN BUT I DO STILL HAVE THE PROBLEM. I ONLY HAVE ABOUT 18000 MILES ON IT AND DRIVE MOSTLY SHORT TRIPS.
Power train, Other or unspecified, Jul 17, 2019
ON TWO OCCASIONS MY TRANSMISSION WOULDN'T ENGAGE WHEN I SHIFTED IT FROM "PARK" TO "DRIVE." MY CAR STARTED ROLLING LIKE IT WAS IN NEUTRAL. I SLAMMED ON MY BRAKES AND AFTER ABOUT 3 - 5 SECONDS THE TRANSMISSION ENGAGED AND I WAS ABLE TO ACCELERATE AS NORMAL.
Power train, Other or unspecified, May 24, 2019
THERE ARE 2 PROBLEMS WHICH ARE INTERRELATED 1) WHEN STOPPED AT A STOP LIGHT THE VEHICLE DOES NOT REPOND WHEN THE GAS IS APPLIED TO MOVE FORWARD WHEN THE LIGHT TURNS GREEN. THEN, THE VEHICLE SUDDENLY LURCHES INTO GEAR. 2) THE "D" FOR DRIVE ON THE DASHBOARD FLASHES INDICATING AN ERROR CODE HAS BEEN WRITTEN TO THE TRANSMISSION CONTROL MODULE. WHEN I TOOK MY VEHICLE IN FOR REPAIR BECAUSE THIS WAS HAPPENING THE DEALERSHIP TOLD ME THAT THERE WAS NO ERROR CODE ON THE TRANSMISSION CONTROL MODULE SO THEY DO NOT HAVE A WAY TO DIAGNOIS WHAT IS HAPPENING AND THAT THIS IS A KNOWN PROBLEM AND WERE ADVISED BY THE MANUFACTURER TO NOT MAKE ANY REPAIRS BECAUSE THAT MAY NOT SOLVE THE PROBLEM. THE DEALERSHIP INDICATED THE MANUFACTURER FELT THIS MAY BE DUE TO A SOFTWARE PROBLEM AND MAY NEED TO COMPLETE A SOFTWARE UPDATE AT SOME FUTURE POINT IN TIME. HOWEVER, I'VE SEEN POSTS FROM OTHER CHEVY EQUINOX OWNERS WITH MODELS DATING BACK TO 2014 WITH THIS SAME HESITANCY AND JERKING ISSUE.
Other or unspecified, Mar 20, 2019
VIBRATION IN DASH THE MORE YOU PUSH ON THE ACCELERATOR THE LOUDER THE VIBRATION GETS WHILE DRIVING OR MOVING
Electrical system, Other or unspecified, Mar 8, 2019
I TOOK MY CAR THROUGH A AUTOMATIC CAR WASH AND AFTER LEAVING THE CAR WASH..MY DOORS WOULD NOT UNLOCK. I HAD TO CRAWL OUT THROUGH THE BACK OF THE VEHICLE TO GET OUT. THE CAR WOULD NOT UNLOCK UNTIL THE NEXT DAY. I WENT THROUGH THE CAR WASH AT 4PM AND AT 630AM THE NEXT DAY, IT FINALLY UNLOCKED. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THIS HAS ALSO HAPPENED TO MY DAUGHTERS 2018 EQUINOX AS WELL. THIS IS A HUGE PROBLEM. WHAT IF HER OR I WAS IN AN ACCIDENT....
Other or unspecified, Dec 24, 2018, crash
I WAS DRIVING TO WORK ON,A TWO LANED HIGHWAY AND SUDDENLY I JUST HEAR AN EXPLPSION. THE SOUND OF WHAT I FOUND WAS A HEAD ON COLLISION MY CAR WENT INTO OMCOMING TRAFFIC. THE ENGINE AND TRANSMISSION WERE NOT IN THE VEHICLE AT THE SCENE OF THE ACCIDENT. I BROKE MY PELVIS AMD THE SEAT BELT CUT ME OPEN. I LOST CONSCIOUSNESS AND HAVE A SLIGHT BRAIN INJURY. I WAS TRAVELING AT 55 MPH. RIGHT BEFORE THE EXPLPSION SOUND MY CAR VEARED TO THE RIGHT AND I HEARD THE ROAD SAFETY BUMPS. I CORRECTED MYSELF AS I ALWAYS WOULD AND NEXT THING I KNOW IM IN A SEVERE HEAD ON COLLISION LUCKY TO BE ALIVE. TRANSMISSIOMS AND ENGINES DONT JUST FLY OUT DURING AN ACCIDENT EXCEPT AT VERY HIGH SPEEDS... I BELIEVE THE CAR WAS DEFECTIVE AS I DID NOT DRIVE IN FRONT OF ANOTHER VEHICLE HEAD ON.
Electrical system, Structure, Other or unspecified, Aug 20, 2018
2018 EQUINOX PREMIER SUNROOF GAVE OUT ON ME 5 WEEKS AFTER PURCHASING BRAND NEW. GM HAS HAD MY CAR FOR 3 MONTHS AND HAS NOT FOUND A FIX. IT DOESN'T MATTER IF THE CAR WAS STATIONARY OR MOTION. THE SUNROOF AND THE PRIVACY SCREEN WILL STOP OPENING/CLOSING. THEY HAVE REPLACED ALL THE WIRES AND THE ENTIRE SUNROOF AND NEW MOTORS AND IT STILL DOESNT WORK. GM CUSTOMER CARE IS NOT WORKING WITH ME AND SAYS THAT BASICALLY THEY WON'T HAVE A TIME WHEN I WILL GET MY CAR BACK. THEY AREN'T HELPING ME WITH A TRADE IN EITHER. THE DEALERSHIP IS HELPING ME (BRAVO AT LAS CRUCES NM). BUT GM THEMSELVES AREN'T TAKING ANY RESPONSIBILITY WHEN IT SOLELY IS THEIR RESPONSIBILITY. I HAVE HEARD OF ATLEAST 8 OTHER CASES ONLINE WITH THE SAME ISSUE. SOME WERE FIXED WITH A COMPUTER REBOOT BUT MINE CANNOT GET FIXED WHATSOEVER.