2018 Chevrolet Equinox
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 408 owner complaints filed for this model year. This is the 10th highest complaint count among 21 Equinox model years with reports.
Of the 2018 reports, 23 involved a crash and 4 involved a fire. 30 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, automatic transmissionOct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Campaign 20V668000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Campaign 18V576000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMay 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Campaign 18V358000 on NHTSA.gov
VisibilityApr 19, 2018
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.
Campaign 18V252000 on NHTSA.gov
Power train, driveline, driveshaftAug 22, 2017
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Campaign 17V516000 on NHTSA.gov
Representative owner complaints
408 reports, newest first.
Electrical system, Engine, May 21, 2018
I PURCHASED MY VEHICLE OCT 31,2017 AND WITH IN THE FIRST TWO MONTHS THE CHECK ENGINE LIGHT CAME ON AT 1,400 MILES. I TOOK MY VEHICLE INTO THE DEALERSHIP IT WAS PURCHASED FROM IMMEDIATELY AND WAS TOLD NOTHING WAS MECHANICALLY WRONG AND IT WAS OKAY TO CONTINUE DRIVING WITH THE LIGHT ON. IT EVENTUALLY WENT OUT ON ITS OWN JUST TO COME BACK ON A MONTH LATER, I AGAIN TOOK IT TO THE DEALERSHIP THIS TIME TO BE TOLD I NEEDED A NEW VACUUM BRAKE BOOSTER PIPE. AFTER THE PART WAS REPLACED THE DEALERSHIP THEN TOLD ME I NEEDED TO HAVE THE BRAKE BOOSTER PRESSURE SENSOR REPLACED. THREE DAYS AFTER THE SENSOR WAS REPLACED THE CHECK ENGINE LIGHT WAS BACK ON AT THIS POINT THE DEALERSHIP HAD NO MORE ANSWERS AND WAS REPORTING MY ISSUE TO GM AND HAVING ONE OF THEIR TECHNICIANS LOOK AT MY VEHICLE. I BROUGHT MY VEHICLE BACK IN FOR A FOURTH TIME BECAUSE THE LIGHT CONTINUES TO TURN OFF AND ON INTERMITTENTLY AND DUE TO MY KNOWLEDGE OF THE LEMON LAWS ON A BRAND NEW VEHICLE GM IS NOW INTERESTED IN PURCHASING MY VEHICLE BACK AND TO THIS DAY THE TRANSACTION HASN'T HAPPENED BECAUSE I FEEL AS THOUGH I AM BEING PENALIZED FOR THEIR ERROR. THE LIGHT STILL GOES OFF AND ON AND I'VE NOW HAD THE VEHICLE FOR SEVEN MONTHS AND THERE STILL ISN'T AN ANSWER AS TO WHY.
Wheels, May 17, 2018
TIRES WEARING QUICKLY, AFTER GETTING AN ALIGNMENT BOTH REAR TIRES WERE OUT, RIGHT TOE IN OVER .015IN, AND LEFT REAR CAMBER IN 1.3IN
Wheels, May 17, 2018
REAR TIRES WEARING OUT AT 15000 MILES, HAD CAR ALIGNED REAR RIGHT TOE 0.13IN TOTAL TOE ON REAR 0.17
Wheels, May 17, 2018
MY FLEET CONSISTS OF 40 2018 EQUINOX I HAVE HAD TO PUT TIRES ONTO 26 WITH UNDER 20K MILES, HAVE HAD 7 ALIGNMENTS CHECKED AND ALL WERE OFF, BAD ON THE BACK. AS MUCH AS .38DEG TOE 1.3DEG CAMBER. ALL ISSUES SEEM TO BE IN THE REAR END.
Visibility/wiper, May 14, 2018
FRONT WINDSHIELD STARTING A CENTER LINE CRACK.
Exterior lighting, May 5, 2018
THE 7 INCH INFOTAINMENT SCREEN DOES NOT RESPOND TO THE LIGHT DIMMER DIAL, REMAINING AT FULL, BLINDING DAYTIME BRIGHTNESS EVEN AT NIGHT. THE SCREEN CAN BE TURNED OFF BY SCROLLING THROUGH MENUS, A HAZARD WHILE DRIVING, HOWEVER IT HAS TO BE DONE BECAUSE ANY ADJUSTMENT TO THE HEATER CONTROLS, RADIO, PHONE, ON STAR OR BACK UP CAMERA TURNS THE DISPLAY BACK ON. GENERAL MOTORS KNOWS ABOUT THIS PROBLEM BUT ALL THEY HAVE DONE IS PUT A 'SERVICE NOTE' IN THE SYSTEM STATING THAT THE INFOTAINMENT DISPLAY IN CERTAIN 2018 EQUINOX MODELS MAY NOT RESPOND TO OR RESPOND VERY LITTLE TO THE INTERIOR LIGHT DIMMER OR THE AUTOMATED NIGHT SENSOR. THIS IS TOTALLY UNACCEPTABLE TO KNOW THE DISPLAYS AREN'T FUNCTIONING AS DETAILED IN THE OWNERS MANUAL AND DO NOTHING. THE VEHICLE IS DANGEROUS TO DRIVE AT NIGHT WITH A 7 INCH LED SCREEN GLARING AT FULL BRIGHTNESS IN YOUR FACE! I SPOKE TO A SECOND DEALER AND THEY SAID GM WILL NOT ISSUE A SOFTWARE UPDATE OR TSB TO FIX THE ISSUE UNTIL 'SIGNIFICANTLY MORE CUSTOMERS COMPLAIN ENOUGH TIMES TO HAVE DEALER SERVICE CALLS TO GM INITIATED.'
Seat belts, Apr 21, 2018
I AM NOT ABLE TO ADJUST THE HEIGHT IN WHICH MY SEAT BELT LAYS ON MY CHEST. I AM 5'3' AND USUALLY NEED TO ADJUST THE SEAT BELT HEIGHT IN THE VEHICLE. HOWEVER, WHEN I LEASED MY VEHICLE, I NOTICED THERE WAS NO WAY TO ADJUST THIS. WHEN I AM DRIVING, I HAVE ATTEMPTED TO RAISE THE HEIGHT OF MY SEAT, HOWEVER, MY KNEES BECOME TOO CLOSE TO THE STEERING WHEEL AND I AM THEN SITTING TOO HIGH IN THE VEHICLE TO HAVE GOOD VISION OF THE ROAD. THIS EVENING, I WAS SITTING IN THE PASSENGER SEAT WHILE MY HUSBAND WAS DRIVING, HE HAD TO PUSH THE BRAKES VERY UPRIBPTLY AS DEER WERE IN OUR PATH AS HE WAS GOING APPROXIMATELY 45 MPH ON A RURAL ROAD AND THE SEATBELT LOCKED AND CUT INTO MY NECK. THIS WAS A PAINFUL EXPERIENCE THAT I CAN ONLY DESCRIBE AS A 'RUG BURN.' THE SEATBELT LEFT A RED MARK ON MY NECK, AND HOURS LATER, IS STILL VISIBLE. WHILE THE SEATBELT STOPPED ME FROM GOING FORWARD, IT STOPPED ME USING MY NECK, WHICH WAS PAINFUL. HAD I BEEN ABLE TO ADJUST THE HEIGHT OF THE SEATBELT, IT WOULD NOT HAVE RUBBED MY BARE NECK.
Fuel/propulsion system, Apr 15, 2018
GAS GAUGE DOES NOT READ FULL WHEN FILLING UP. PUMP KICKS OFF AND CAN'T FILL ANYMORE. THIS IS AN ONGOING PROBLEM.
Fuel/propulsion system, Mar 27, 2018
VEHICLE FUEL GAUGE DOES NOT ACCURATELY REGISTER THE AMOUNT OF FUEL IN FUEL TANK. WILL NOT REGISTER "FULL" EVEN WHEN FUEL IS FLOWING OUT OF FILLER TUBE. WHEN GAUGE BEGINS TO REGISTER "EMPTY" AND DISTANCE REMAINING APPROACHES "0", IT TAKE LESS THAN 10 GALLONS TO FILL THE 15 GALLON TANK. THIS CREATES THE SITUATION WHERE THE DRIVER POTENTIALLY DRIVES THE VEHICLE ON REMAINING FUEL AND THEN RUNS OUT BECAUSE DRIVER IS UNABLE TO DETERMINE ACTUAL QUANTITY OF FUEL REMAINING. THIS HAS POTENTIAL TO CREATE A HAZARDOUS SITUATION IF IT OCCURS ON A CONGESTED FREEWAY/INTERSTATE, OR A DIRE SITUATION IF IT OCCURS IN AN UNPOPULATED AREA REMOVED FROM AVAILABLE GAS STATIONS. IT CREATES AN UNCERTAIN SITUATION HERE IN WEST TEXAS WHERE THERE ARE LARGE STRETCHES OF HIGHWAY BETWEEN COMMUNITIES. CHEVROLET/GM HAS BEEN AWARE OF THE PROBLEM SINCE JULY 2017 AND HAS STATED THAT THE FUEL TANK MUST BE DROPPED AND FUEL SENSOR RESEATED OR REPLACED, YET THEY ARE DOING NOTHING TO ACT UPON THAT CORRECTIVE ACTION. I HAVE OPENED TWO CUSTOMER CASES WITH CHEVROLET IN AN ATTEMPT TO RESOLVE, AND EACH TIME THE CASES ARE CLOSED WITH COMMENT THAT "...ENGINEERS ARE WORKING...."
Electrical system, Electronic stability control (ESC), Engine, Mar 23, 2018
I RECENTLY PURCHASED A VEHICLE AT FELDMAN CHEVROLET IN NEW HUDSON MI ( LOCATED AT 30400 LYON CENTER DRIVE E, NEW HUDSON< MI 48165 : 248-573-0321 ) I PURCHASED A 2018 CHEVY EQUINOX ( VIN [XXX] ) THE WEEK OF THANKSGIVING 2017 I WAS DRIVING THE VEHICLE ON THURSDAY 2/15/2018 WHEN MY SOLID STATE CHECK ENGINE LIGHT ILLUMINATED. I IMMEDIATE HIT THE ONSTAR AND THEY GAVE ME A CODE OF P3055 AND TOLD ME TO TAKE TO THE DEALER WITHIN 7 DAYS. . I WAS TOLD IT WAS A ' VOLTAGE COMMUNICATION ' ISSUE AND THAT I SHOULD BE ALL SET, IT WAS RESOLVED. THE FOLLOWING 2/21/2018, WHILE OUT AT LUNCH DURING MY WORK DAY, THE SOLID STATE CHECK ENGINE LINE ILLUMINATED YET A 2ND TIME. THIS TIME THEY SAID MY VEHICLE NEEDED A NEW ' ENGINE CONTROL MODULE ' - THAT WAS REPAIRED, APPROX. 2 WEEKS LATER, MY " SERVICE ESC BRAKE/ TRACTION CONTROL CAME ON" AND WOULD NOT GO OFF, THEY HAD THE VEHICLE A WEEK AND DETERMINED IT WAS A GROUND SHORT. HERE IT IS 3/23/2018 AND A 4TH TIME MY CAR IS AT THE DEALER, ESC/ TRACTION CONTROL AGAIN. 4 TIMES IN 5 WEEKS MY VEHICLE HAS NOW BEEN IN TO THE DEALERSHIP, AT 8,000 MILES .RIDICULOUS- ALL OF THIS HAPPENED WHILE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Mar 23, 2018
WHEN PARKING THE CAR IN THE PARKING LOT, I TURNED THE CAR OFF WITH MY FOOT ON THE BRAKE, DIDN'T NOTICE I HAD NOT PUT CAR IN PARK AND WHEN I TOOK MY FOOT OFF THE BRAKE IT ROLLED BACKWARDS. I QUICKLY PUT MY FOOT ON THE BRAKE AND PUT THE CAR IN PARK. THANKFULLY I WAS IN AN AREA WHERE NO ONE WAS BEHIND ME. I WAS SHOCKED THAT THE TRANSMISSION DISENGAGES WHEN THE ENGINE IS TURNED OFF. I WAS TOLD BY THE DEALER THAT THIS IS A NORMAL. AFTER LOOKING AT RECALLS ON PREVIOUS MODELS, I SAW A RECALL FOR A SIMILAR PROBLEM ON SOME 2015-2017 CHEVROLET VEHICLES. WHEN IT FIRST HAPPENED I THOUGHT I IMAGINED IT. SO I TRIED IT YESTERDAY IN THE DRIVEWAY AND SURE ENOUGH IF THE CAR ISN'T IN PARK AND YOU TURN THE ENGINE OFF THE CAR WILL ROLL.
Power train, Engine, Mar 22, 2018
MY 2018 CHEVY EQUINOX WITH THE 1.5L TURBO ENGINE FAILS TO SHIFT INTO 6TH GEAR WHEN THE AMBIENT TEMPERATURE IS BELOW 14 DEGREES FAHRENHEIT. I HAVE BROUGHT THE CAR BACK TO THE DEALER SEVERAL TIMES FOR THIS PROBLEM. THE FIRST RESPONSE I GOT WAS "THIS IS NORMAL FOR THIS VEHICLE, JUST DRIVE IT AS NORMAL". WHERE I LIVE THE TEMPERATURE IS VERY OFTEN BELOW 14 DEGREES IN JANUARY AND FEBRUARY. DRIVING AT HWY SPEEDS, THE ENGINE IS OFTEN RUNNING 3400 RPM OR HIGHER LOCKED IN 5TH GEAR. I HAVE DRIVEN THOUSANDS OF MILES THIS WINTER IN THIS CONDITION. THIS IS NOT NORMAL TO ME, AND THE INCREASED FUEL CONSUMPTION, ENGINE NOISE AND WEAR ON THE VEHICLE ARE NOT ACCEPTABLE TO ME. IN ADDITION I WAS TOLD BY DEALER SERVICE, THAT 6TH GEAR WOULD RETURN AS SOON AS THE TEMPERATURE ROSE ABOVE 14 DEGREES. IT DID NOT RETURN UNTIL THE TEMPERATURE WAS ABOVE 32 DEGREES. ANOTHER TRIP BACK TO THE DEALER, AND THEY REPLACED THE "CHARGED AIR COOLER". THIS WORKED ONLY UNTIL THE TEMPERATURE DROPPED BELOW 14 DEGREES AGAIN. OBVIOUSLY THIS IS NOT A FIX. I HAD FILED AN ONLINE COMPLAINT WITH GM, AND WAS SHORTLY UPGRADED TO A "SENIOR CUSTOMER SERVICE CONSULTANT". THIS CONSULTANT AIDED IN THE REPLACEMENT OF THE COOLER, BUT NEVER FOLLOWED UP WITH ME. WHEN I CALLED BACK TO TELL THEM THE PROBLEM WAS NOT FIXED, I WAS TOLD MY CASE WAS CLOSED. GREAT SERVICE THERE GM. CLOSE THE COMPLAINT WITHOUT EVEN TALKING TO THE CONSUMER. MY TAKE ON THIS AFTER THE LAST 2 MONTHS OF ISSUES, IS THAT GM KNEW ABOUT THIS PROBLEM BEFORE THE VEHICLE WAS RELEASED. THE TRANSMISSION IS PROGRAMMED NOT TO SHIFT INTO TOP GEAR BELOW 14 DEGREES AS AN INEPT ATTEMPT TO PREVENT CONDENSATION FROM FREEZING IN THE "CHARGED AIR COOLER". EVEN THOUGH GM KNEW THIS BEFORE THEY SOLD THE VEHICLE IN NORTHERN CLIMATES, THEY DID NOT INFORM THE BUYERS OF THIS PROBLEM. THIS WILL POTENTIALLY AFFECT ALL GM VEHICLES WITH EITHER THE 1.4 OR 1.5L GAS ENGINE AND 6 SPD. TRANNNY.
Exterior lighting, Mar 19, 2018
2018 EQUINOX LCD SCREEN GETS STUCK IN BRIGHT MODE. UPON INITIATION OF THE BACKUP CAMERA THE LCD STAYS BRIGHT FOR AS LONG AS THE VEHICLE IS RUNNING. NIGHTTIME DRIVING IS EXTREMELY UNCOMFORTABLE. IF THE RADIO IS RESET (HOLD DOWN HOME AND FAST FORWARD, OR TURNING OFF VEHICLE FOR THE PERIOD OF TIME IT TAKES TO COMPLETELY SHUT DOWN RADIO) IT WILL STAY IN THE PROPER DIM SETTING UNTIL THE BACKUP CAMERA IS INITIATED AGAIN. I HAVE TESTED THIS ON SEVERAL 2018 EQUINOX CARS AND FOUND THIS TO BE A MALFUNCTION. MUST VIEW PROBLEM AT NIGHT TO SEE HAZARD. I HAD A SERVICE CALL TO MARK PORTER CHEVROLET, POMEROY, OH, AND THEY ACKNOWLEDGED THE PROBLEM AND INSTRUCTED ME TO WAIT FOR A FIX FROM CHEVROLET ITSELF.
Air bags, Service brakes, Mar 12, 2018, crash
TAKATA RECALL, I WAS TURNING INTO THE LEFT TURN LANE, WHEN I APPLIED THE BRAKES THE BRAKE PEDDLE WAS LOCKED AND I COULD NOT APPLY PRESSURE TO STOP. I CONTINUED TO APPLY PRESSURE TO THE BRAKE, BUT IT CONTINUED TO BE LOCKED. WHEN I HIT THE CAR IN FRONT OF ME THE AIRBAGS DID NOT INFLATE. WHEN THE CAR STOPPED THE BRAKES CONTINUED TO BE LOCKED. WHEN THE OFFICERS ARRIVED THEY LOOKED AT THE BRAKE PEDDLE AND THEY WERE STILL LOCKED IN PLACE.
Seat belts, Mar 8, 2018
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PART FOR A SEAT BELT RECALL WAS UNAVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. A DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC SERVICED THE VEHICLE, BUT COULD NOT REPAIR THE FAILURE FOR MONTHS. THE MANUFACTURER WAS CONTACTED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Power train, Mar 8, 2018
THE CAR WAS IDLING AND IN PARK ON A NO-GRADE (FLAT),PRIVATE ROAD PREPARING FOR SCHOOL DROP OFF. A FEW MINUTES LATER IN PREPARING TO DRIVE AWAY, MY FOOT WAS ON THE BRAKE PEDAL AS I MOVED THE CAR FROM PARK INTO DRIVE. IMMEDIATELY AFTER I TOOK MY FOOT OFF OF THE BRAKE PEDAL, THE CAR BEGAN MOVING BACKWARDS AS IF I WAS ON A SIGNIFICANT HILL. I DON'T KNOW HOW FAR THE CAR WOULD HAVE CONTINUED TO MOVE BACKWARDS BECAUSE I QUICKLY PRESSED THE BRAKE PEDAL AGAIN TO STOP IT SO I DIDN'T ROLL INTO THE CAR BEHIND ME. I CONFIRMED THAT THE CAR WAS IN DRIVE AND PROCEEDED TO QUICKLY MOVE MY FOOT FROM THE BRAKE PEDAL TO THE GAS PEDAL TO ENSURE THAT I MOVED FORWARD (AS IF I WAS STOPPED ON A HILL). I HAVE BEEN USING THE CAR FOR THIS DROP OFF FOR MONTHS WITHOUT THIS PROBLEM OCCURRING PREVIOUSLY. THE CAR IS SCHEDULED TO BE EXAMINED BY THE DEALER TOMORROW.
Other or unspecified, Mar 8, 2018, crash
1) FCA - FORWARD COLLISION AVOIDANCE DOES NOT WORK PROPERLY. THIS ALLOWED OUR VEHICLE TO STRIKE ANOTHER VEHICLE IN THE REAR. IT INTERMITTENTLY WILL GIVE WARNING OF BEING CLOSE TO CARS IN FRONT OF IT. IN THE ACCIDENT THERE WAS NO WARNING FROM THE FCA 2) FAB - FORWARD AUTOMATIC BRAKING FAILED TO WORK - IT DID NOT ENGAGE WHEN OUR VEHICLE STRUCK A CAR IN FRONT OF IT. OUR VEHICLE WAS TRAVELING 7MPH WHICH IS IN THE SPECIFIED RANGE PER THE OWNERS MANUAL. 3) LDW - LANE DEPARTURE WARNING DOES NOT FUNCTION PROPERLY. THIS SYSTEM DOES NOT WARN WHEN OUR VEHICLE CROSSES OVER A LANE MARKER LINE NOR DOES IT GIVE A GENTLE ASSIST TO THE STEERING WHEEL. OUR VEHICLE WAS TAKEN TO DEALER, AND DEALER RAN DIAGNOSTICS AND TOOK FOR A TEST DRIVE. THEY CLAIM THAT IT IS WITHIN FACTORY SPECIFICATION, BUT AGREED THE SYSTEMS DID NOT APPEAR TO WORK AS DESCRIBED IN THE OWNERS MANUAL OR AS ADVERTISED. WE TOOK A NEW 2018 EQUINOX FOR A TEST DRIVE, ANF FOUND THE FCA AND THE LDW FAILED TO PERFORM PROPERLY THE SAME AS IN OUR VEHICLE. THIS APPEARS TO BE A SYSTEMIC FAILURE IN 2018 CHEVROLET EQUINOX VEHICLES
Electrical system, Mar 3, 2018
THE POWER LOCKS IN MY VEHICLE STOPPED WORKING. THEY NO LONGER RESPONDED TO THE KEY FOB, INTERIOR LOCK BUTTONS, OR EXTERIOR HANDLE BUTTONS AND WOULD NOT ENGAGE OR DISENGAGE WHEN SHIFTING BETWEEN PARK AND DRIVE. THE ONLY WAY TO UNLOCK THE DOORS WAS FROM THE INTERIOR USING THE DOOR HANDLES OR MANUALLY FROM THE DRIVER DOOR. ADDITIONALLY, THERE IS NO MANUAL WAY TO LOCK THE FRONT PASSENGER DOOR, THUS LEAVING NO WAY FOR ME TO ACTUALLY LOCK MY VEHICLE FULLY WHILE IN THIS CONDITION. THE DEALERSHIP LOOKED AT THE CAR AND SAID SOMETHING WAS WIRED INCORRECTLY. IT HAS SINCE BEEN FIXED, BUT I FIND IT STRANGE THAT THE LOCKS WOULD ALL OF THE SUDDEN STOP WORKING AFTER A FEW MONTHS IF IT HAD BEEN WIRED INCORRECTLY STRAIGHT FROM THE FACTORY.
Electronic stability control (ESC), Feb 27, 2018
THE ELECTRONIC STABILITY CONTROL SYSTEM KEEPS SHUTTING DOWN, TAKING THE ABS SYSTEM WITH IT. THIS SEEMS TO HAPPEN PRIMARILY WHEN IT'S COLD OUTSIDE. WHEN THIS HAPPENS THE VEHICLE DOESN'T HANDLE OR STOP AS IT SHOULD. MULTIPLE REPAIR ATTEMPTS HAVE YIELDED NO CHANGE IN THE CONDITION.
Service brakes, Feb 19, 2018
I BOUGHT MY CAR TO BE DINGHY TOWED. THAT MEANS THE CAR IS PULLED BEHIND A MOTORHOME WITH ALL 4 WHEELS ON THE GROUND.MY FIRST PROBLEM WAS THE BATTERY WAS DYING WHEN IT WAS BEING TOWED. MY NEXT PROBLEM WAS THAT THE BRAKES LOCKED UP WHEN IT WAS BEING TOWED CAUSING THE REAR TIRES TO BE GROUND DOWN PAST THE TREAD INTO THE BELT SECTION OF THE TIRES.IF ANOTHER MOTORIST HADN'T WARNED ME I WOULD HAVE HAD 2 BLOWOUTS IN THE NEXT MINUTE OR 2.WHEN I PULLED OVER I HAD A ABS WARNING ON MY CONTROL PANEL. I REPLACED THE REAR TIRES. I HAVE THE COMPUTER DIAGNOSTIC THAT SHOWS SEVERAL FAILURES INCLUDING ELECTRONIC BRAKE CONTROL MODULE,CONTROL MODULE POWER PLUS LOW VOLTAGES.THIS IS VERY UNSAFE AND I WOULD LIKE TO KNOW IF THIS CAR IS SAFE TO DINGHY TOW.
Air bags, Feb 16, 2018, crash
INVOLVED IN A REAR END COLLISION. MY VEHICLE REAR ENDED ANOTHER VEHICLE AND CAUSED FRONT END DAMAGE TO MINE. RECEIVED EMAIL FROM INSTEAD INDICATING A CRITICAL PROBLEM WITH THE AIR BAGS AND THEIR DEPLOYMENT. THE AIR BAGS NEVER WENT OFF UPON IMPACT BUT SMOKE CAME FROM THE SIDE AIRBAGS.
Power train, Feb 15, 2018
MY 2018 CHEVROLET EQUINOX HAS NOT BEEN SHIFTING INTO HIGH GEAR (6TH) FOR SEVERAL WEEKS NOW. I BROUGHT IT INTO A CHEVY DEALER NEAR ME, AND THEY INFORMED ME THAT THIS IS A NORMAL CONDITION FOR THIS VEHICLE, WHEN THE AMBIENT TEMPERATURE IS BELOW 14 DEGREES.. THE SERVICE MANAGER CITED A GM TSB #18-NA-035. THIS TSB INSTRUCTS THE DEALER TO INFORM THE OWNER THAT THE VEHICLE IS OPERATING NORMALLY, AND INSTRUCTS THE DEALER NOT TO ATTEMPT ANY REPAIRS. THIS IS DEFINITELY NOT NORMAL VEHICLE OPERATION TO ME. AT HIGHWAYS SPEEDS THE ENGINE RPM IS RUNNING HIGH AND NOISIER THAN NORMAL. THE GAS MILEAGE HAS ALSO DROPPED BY 10% TO 15%. I WAS NOT INFORMED BY GM OR THE DEALER WHEN I BOUGHT THE VEHICLE THAT HIGH GEAR WOULD BE DISABLED IN NORMAL MINNESOTA WINTER TEMPERATURES. I BELIEVE GM MISLED BUYERS OF THIS VEHICLE BY NOT INFORMING THEM OF THIS VEHICLE DEFECT, WHICH THEY HAD TO KNOW ABOUT, BECAUSE THE VEHICLE WAS PROGRAMED TO DO THIS. ALSO ONCE THE TEMPERATURE DID GET ABOVE 14 DEGREES, THE VEHICLE STILL DID NOT SHIFT INTO 6TH GEAR. SEVERAL DAYS LATER WHEN THE TEMPERATURE WAS 36 DEGREES, THE TRANSMISSION FINALLY STARTED TO SHIFT NORMALLY. IF CHEVROLET DOES NOT HAVE A SUITABLE FIX FOR THIS I WILL REPORT THIS AS A "LEMON LAW" DEFECT IN MY VEHICLE.
Service brakes, Jan 17, 2018
I HAVE MY 2018 AWD EQUINOX 3 WEEKS AND 800 MILES. SERVICE BRAKE ASSIST DISPLAYS ON THE INFO-CENTER. BRAKES ARE CONSTANTLY GRINDING AND INCONSISTENT. SOMETIMES THE BRAKES ENGAGE HARD WITH NORMAL PRESSURE ON THE BRAKE PEDAL CAUSING THE CAR TO COME TO A SERIOUS AND UNEXPECTED ABRUPT STOP. THIS CAN CAUSE A REAR END COLLISION. OTHER TIMES IT FEELS LIKE THE CAR IS NOT GOING TO STOP AND IMMEDIATE AND ADDITIONAL PRESSURE MUST BE APPLIED. THERE IS NO DOUBT THAT THIS DEFECT WILL CAUSE ACCIDENTS. THE CAR WAS PRESENTED FOR SERVICE AT THE DEALERSHIP OF PURCHASE AND THEY WERE UNABLE TO DETERMINE WHY THE BRAKE ASSIST WAS MALFUNCTIONING. THEY ALSO CLAIMED THERE ARE NO SERVICE BULLETINS RELATED TO THIS ISSUE.
Structure, Jan 6, 2018
I WAS DRIVING TO WORK AND MY PANORAMIC SUNROOF EXPLODED. NOTHING HIT IT, NO ONE IN FRONT ON ME, NO ONE PASSED. ME AND NO ONE WAS BEHIND ME. IT SOUNDED LIKE A GUN SHOT AND THEN THE SUNROOF COMPLETELY SHATTERED. THE CAR DEALER THAT I BOUGHT IT FROM DID TAKE CARE OF ALL THE EXPENSES! BUT AFTER ALL, IT WAS NOT MY FAULT AND I HAVE ONLY HAD THE CAR FOR 6 MONTHS. THIS IS VERY SCARY AND THANKFULLY I DID NOT GET CUT. I HAVE A NEW SUNROOF BUT I AM VERY AFRAID THAT IT IS GOING TO HAPPEN AGAIN
Fuel/propulsion system, Dec 30, 2017
I HAVE A 2018 EQUINOX WITH 4800 MILES ON IT AND THE TRANSMISSION WENT OUT ON THE VEHICLE. I WAS DRIVING THE VEHICLE THE ENGINE SERVICE LIGHT CAME ON THE ENGINE S RPM EXCELERATED AND THEN THE VEHICLE STOPPED EXCELERATING AND STARTED COASTING. I COASTED INTO A BUSINESS AND TRIED TO GO FORWARD AND BACKWARD AND THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE NEARBY CHEV DEALER WHO CONDUCTED SOME TESTS AND IT WAS DETERMINED THE TRANSMISSION WAS OUT AND I WOULD TAKE ABOUT 10 DAYS TP GET ANOTHER ONE. WE WERE DRIVING FROM ILLINOIS TO FLORIDA AND THE VEHICLE BROKE DOWN IN TENNESSEE.