2019 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 302 owner complaints filed for this model year. This is the 14th highest complaint count among 21 Equinox model years with reports.
Of the 2019 reports, 22 involved a crash and 7 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmissionOct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Campaign 20V668000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblySep 19, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
A fuel leak in the presence of the ignition source can increase the risk of a fire.
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Campaign 19V667000 on NHTSA.gov
SeatsMar 7, 2019
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
In the event of a crash, the insufficient welds may result in an increased risk of injury for an occupant seated in the rear-right position.
GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.
Campaign 19V184000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Campaign 18V576000 on NHTSA.gov
Representative owner complaints: engine
105 reports, newest first. Show all
Other or unspecified, Engine, Sep 23, 2022
I've taken my car to the Springfield chevy dealership at 840 Baltimore Pike, Springfield, PA 19064 several time. The time the replaced mass airflow sensor had to be replaced or the oxygen sensor last year. I received a message from Onstar An issue with the emissions system in your 2019 Chevrolet Equinox has been detected. Please service your vehicle within 7 days. Which was the same message for berfore, Wayne the techn stated it the battery which is incorrect I informed him of the Onstar message and told him how the car would shut-off and wouldn't start. I had two battery test perform and was told the battery, starter and charging system all passed. He stated we have to change the battery as a starting point and work from there which is ridiculous. I stated if this is so why wasn't this mention in the Onstar Diagnostic Alert. My car was there for six hour and no one call I had to contact them around 4pm and they close at 4:30pm no customer service.
Engine, Jul 26, 2022
Winter 2021, vehicle went into reduced engine mode as I was going up a hill. There was no one behind me and I made it 100 ft to a driveway. I was able to turn around and get car home. Towed to Sonju, dealer where it was leased from. Fixed by them and returned to regular use. 06/28/22, while driving on a Hwy 53, 45 mph zone, with no notice, engine went into reduced power mode. I was almost hit due to the proximity of the car behind me and the sudden loss in power. I managed to hit my hazards, pull into middle turn lane until traffic passed. I then was able to get into a business parking lot. I shut car off. I made some phone calls. Turned car back on, all was fine. Back on the road. No call to dealer. 07/08/22, engine in reduced power mode while I was only .5 miles from my house. Made it to a turnaround point where I was able to turn vehicle off. Called dealer to make appt for service. Limped vehicle home. Vehicle towed to Sonju for fix. 07/18/22, after fixed at dealership, it was picked up. We made it 22 miles. I was in a urban part of Duluth, MN-speed limit 30, heavy traffic. As I turned to go up hill, engine again went into reduced power mode. There is no shoulder for me to go to and I'm almost hit from behind as the car jerked and slowed. I was able to pull off. Shut car off. When I started it up, it was still in reduced power mode. As it had been 30 mins, traffic had subsided, I went another mile to my work, where car would be safe to sit. Made arrangements for tow back to dealer. 07/19/22-towed to dealer after hours. When I moved it for better position for tow truck, the check engine light was on, but engine reduced power mode message never came on. 07/22/22-Per dealer, there is no explanation and thus far they can't figure it out. They continue to drive it to recreate the issue, but no end in sight of when I will get this vehicle back. 07/26/22-no word from dealer-vehicle is still there. I stopped bugging them!
Engine, Fuel/propulsion system, Jan 4, 2022
The Charge Ari Cooler Duct Disconnected from the Throttle Body. When this happens my car immediately goes into lower power mode. This is a safety concern, when going 70 MPH, it will immediately drop down to 50 MPH. This sudden decrease in speed can cause other drivers to wreck into me and my family. This problem has been confirmed by a dealer. This has not been inspected directly by the manufacturer, however it was inspected by a dealer. There were no warning signs prior to failure, only a warning after the incident occurs. The check engine light comes on.
Electrical system, Engine, Oct 31, 2021
The car was purchased February of 2019. The car has been stalling, car has shut completely down, and the car decrease speed sometimes while on the expressway which can be life-threatening. Not to mention that the radio freezes and the windows also gets stuck sometimes. It was reported to the car lot where the car was purchased as well as GM. the car was taken into Homewood Chevrolet where they stated that it was only a spark plug which is not true. I know that the car is having intermittent problems. They were suppose to an extensive check and I am positive that it was NOT done. There is an electrical and transit engine related issue that is not being addressed
Vehicle speed control, Engine, Fuel/propulsion system, Jul 24, 2021
I was out driving on a normal errand when my car suddenly seemed to lose all ability to accelerate. When I pressed on the accelerator nothing happened and I could only advance in the car at less than 5 MPH. Fortunately I was just leaving my neighborhood and on a residential street where the speed limit was only 35 MPH anyways, but I shudder to think about what could have happened if I lost the ability to accelerate when I was on a highway or interstate, or even making a turn in front of oncoming traffic on a normal road. As any driver knows, you estimate your ability to safely turn in front of oncoming traffic based on your car's accelerator working. If I had made that judgment, attempted to turn, and not been able to accelerate and instead been left in the middle of oncoming traffic, I could have been hit and seriously injured or worse. There were no warning lights or anything that appeared prior to the incident. After losing the ability to accelerate, I received an email from Chevrolet within 10 minutes stating "An issue with the emissions system in your 2019 Chevrolet Equinox has been detected. Please service your vehicle within 7 days. Please disregard this message if your vehicle is already in for service. Inaccurate notifications can be generated during service." My car ended up being towed to the dealer for service where they confirmed and reproduced the problem. They said something about the emissions system valve(s) had to be replaced, and that this was a relatively common problem they had seen in other Chevrolet Equinoxes too, but were not aware of any recall being issued yet.
Electrical system, Engine, Jul 3, 2021
same errors codes i received less than 30 days ago when my car stopped while driving. This past 7/2/2021 my car stopped while in the mist of making a right turn.
Electrical system, Engine, Jun 18, 2021
Automatic engine shutoff did not restart at a busy stop light. Car shut down. Had to tow my car to auto repair. Computer code error U0284,B2575. Engine Stalls. Fixed the problem and 10 days later, I am driving and the car stops in the middle of the road again. Diagnosis is the same reason that the computer is not communicating with the car to start the engine.
Power train, Engine, Fuel/propulsion system, Mar 30, 2021
I WAS SITTING AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN I TOOK MY FOOT OFF THE BRAKE AND APPLIED THE GAS PEDAL. THE CAR DID NOT RESPOND TO THE GAS PEDAL AT FIRST AND JUST SAT THERE. AFTER A FEW SECONDS I WAS ABLE TO START MOVING. THIS SITUATION ALMOST CAUSED ME TO BE REAR ENDED. THIS IS THE SECOND TIME THIS HAS HAPPENED AND HAD THE VEHICLE IN FOR SERVICE A FEW WEEKS AGO FOR SAME ISSUE.
Steering, Structure, Engine, Mar 23, 2021, crash
I WAS IN THE DRIVEWAY AT MY HOME GETTING READY TO LEAVE FOR CHURCH, I WAS PULLING FORWARD BEFORE I BACKED UP THINKING I MIGHT BE TOO CLOSE TO THE GATES. WHEN I MOVED FORWARD WITH MY FOOT ON THE BRAKE TO JUST CREEP ALONG, THE ENGINE REVVED UP TO AN ASTROMICAL SPEED. I WAS HEAD TOWARD MY SON'S TRUCK. I STEERED AWAY BUT CAUGHT THE BUMPER OF AN F350 . MY CAR IS TOTALLY DESTROYED. I KNOCKED THE TRUCK OVER TWO FEET FROM WHERE IT WAS SITTING AND PUSHED IT WITHIN ONE OR TWO INCHES OF GOING THROUGH MY HOUSE WHERE MY SON WAS ASLEEP IN THE RECLINER. BEFORE I HIT THE BRICK POST HOLDING UP ONE END OF MY CAR PORT, I WAS ABLE TO MOVE THE CAR INTO PARK AND STOP IT. THE HILL ASSIST LIGHT WAS ON WHEN I GOT OUT OF THE CAR. I WAS GOING DOWN A SLIGHT INCLINE AND NOT UP A HILL. MY DRIVE IS ONLY ABOUT 20-25 FEET AND THE CAR WAS GOING AT AN ALARMING RATE. FORTUNATELY, I WAS JUST BRUISED AND SORE FROM THE IMPACT.
Engine, Jan 31, 2021
THIS 2019 EQUINOX IS 1.6L DIESEL ENGINE. I BOUGHT IT BRAND NEW. I HAVE BEEN TO THE SERVICE 5 TIMES WITH A PROBLEM MESSAGE "ENGINE POWER IS REDUCED". WHEN THIS HAPPENS, THE VEHICLE CANNOT RUN OVER 15MPH. EVERY TIME THIS HAPPENS, I AM ON A FREEWAY AND ALL OF A SUDDEN THE VEHICLE SLOWS DOWN AND I CANNOT GET IT TO RUN OVER 15MPH. VERY DANGEROUS AND BIG SAFETY ISSUE BECAUSE IN MOST CASE THIS HAPPENED, I SEMI TRUCK IS BEHIND ME RUNNING AT FREEWAY SPEED LIMIT, HONKING AT ME TO GET OUT OF THE WAY AND I AM NERVOUSLY TRYING TO FIND AN EMERGENCY LANE TO STOP. WHEN I AM ON THE FAST LANE, IT IS DIFFICULT TO FIND AN EMERGENCY QUICKLY. NOW THAT I READ THIS ACCIDENT STORY, HTTPS://WWW.MSN.COM/EN-US/NEWS/CRIME/YOUNG-FATHER-KILLED-IN-SUSPECTED-DUII-CRASH-ON-HIGHWAY-26-IN-BORING/AR-BB1DFXOU?OCID=HPLOCALNEWS , I AM VERY SCARED TO DRIVE MY EQUINOX. TODAY IS JANUARY 31, 2021. MY EQUINOX IS AT RON TONKIN CHEVROLET SERVICE DEPARTMENT FOR THE SAME PROBLEM "ENGINE POWER IS REDUCED" "CLEANING EXSHAUST FILTER, CONTINUE DRIVING". HOW CAN I CONTINUE DRIVING WHEN IT IS NOT SAFE AS IT WON'T RUN OVER 15MPH. THE FIRST TIME THIS HAPPENED, THEY TOLD ME THE DEISEL ENGINE HAS TO GO TO A REGENERATION PROCESS. THEY SAID THEY HAD TO MANUALLY DO IT. THEN IT HAPPENED AGAIN, THIS TIME THEY SAID THERE IS A PROGRAMMING ISSUE UPDATE. IT HAPPENED AGAIN TWICE, THIS TIME THE ENGINE LIGHT COMES ON. THEY REPLACED AN SOP PART. IT HAPPENED AGAIN. THIS IS THE SAME ISSUE WHY IT'S AT THE DEALERSHIP DEPARTMENT TODAY. THIS A BIG SAFETY ISSUE. PLEASE HELP! NOTE: I AM GATHERING THE SERVICE RECORDS. THE DATE IT FIRST HAPPENED MAY NOT BE ACCURATE. I WILL PROVIDED COPIES LATER.
Electrical system, Exterior lighting, Engine, Oct 30, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEADLIGHTS, THE ENGINE, AND THE ELECTRICAL SYSTEM FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE LOW BEAM AND HIGH BEAM HEADLIGHTS WERE AIMED INCORRECTLY. THE FAILURE TO ILLUMINATE THE ROADWAY PROPERLY CAUSED A DRIVING HAZARD WHILE DRIVING IN LOW LIGHT CONDITIONS. THE CONTACT WAS ALSO CONCERNED THAT AFTER STARTING THE VEHICLE AND WALKING AWAY WITH THE KEYFOB, THE VEHICLE SHUT-OFF INDEPENDENTLY. THE VHICLE WAS TAKEN TO DYER CHEVROLET (4200 SOUTH US HIGHWAY 1 FORT PIERCE, FLORIDA, 34982, (772)-461-4800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS WERE NOT ADJUSTABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE FAILURE MILEAGE WAS 10,300.
Engine, Sep 27, 2020
WHILE VEHICLE IS COMING TO A HARD STOP OR OCCASIONALLY WHILE MAKING A RIGHT TURN, THERE IS A LOUD NOISE HEARD FROM THE ENGINE AREA. SERVICE CENTER INDICATED THIS IS A KNOWN ISSUE WITH THE VEHICLE BUT IT WAS NOT COVERED UNDER WARRANTY. THE CONDITION HAS EXISTED SINCE I PURCHASED THE VEHICLE. SERVICE CENTER INDICATED THE NOISE HEARD IS DUE TO THE TURBO UNIT HITTING THE RADIATOR AND SPECIAL TAPE COULD BE APPLIED TO DAMPED OR ELIMINATE THE NOISE. THE REPAIR WAS $550. BULLETIN 19-NA-098 WAS REFERENCED FROM CHEVY.
Vehicle speed control, Other or unspecified, Engine, Sep 22, 2020
ONCE I HAVE WARMED THE CAR AND PUT IT IN MOTION WHETHER IN REVERSE OR FORWARD AS I SLOW DOWN TO COME TO A STOP LIGHT OR YIELD THE CAR EITHER STARTS TO DIE OR DIES COMPLETELY. I CAN TRY TO PUSH THE DRIVERS PEDAL AND SOMETIMES IT WILL CRANK BACK UP AND CONTINUE IN MOTION AND SOMETIMES, IN THE MIDDLE OF TRAFFIC I MIGHT HAVE TO PUT ON THE BRAKE, PUT IT IN PARK AND START IT ALL OVER AGAIN. THIS IS VERY SCARY, VERY DANGEROUS!!! DOESN'T MATTER THE TYPE OF ROAD I AM ON. I WAS TOLD THIS IS A NORMAL THING FOR THIS VEHICLE, BUT THIS IS HARD FOR ME TO BELIEVE THAT A CAR IS MADE TO GO DEAD AT A MOMENTS NOTICE IN TRAFFIC.
Vehicle speed control, Electronic stability control (ESC), Engine, Jul 30, 2020
WHILE IN MOTION THE CAR RANDOMLY AND QUICKLY DECELERATES AND WILL NOT ALLOW YOU TO ACCELERATE. PHILLIPS CHEVROLET HAS ATTEMPTED TO REPAIR THE CAR CITING ENGINE POWER REDUCTION,TRANSMISSION, STABILATRAK AND NON VERIFIABLE ISSUES OVER A 2 MONTH PERIOD. WITHIN THAT 2 MONTH PERIOD, MAY 18, 2020 TO JULY 24, 2020, THERE WERE 7 ATTEMPTS TO REPAIR THE CAR. ALL 7 ATTEMPTS WERE UNSUCCESSFUL. BETWEEN JUNE 22, 2020 AND JULY 30, 2020 THERE WERE MORE THAN 20 TELEPHONE CALLS PLACED BETWEEN GENERAL MOTORS AND I, REGARDING THIS VEHICLE AND IT'S ENGINE, TRANSMISSION AND NON-VERIFIABLE ISSUES. GENERAL MOTORS AND PHILLIPS CHEVROLET ARE REFUSING TO ACKNOWLEDGE THAT THE CAR IS A LEMON. THERE ARE CURRENTLY A LITTLE OVER 8,500 MILES ON THE CAR AND I AM IN FEAR OF MY LIFE EACH TIME I ENTER THE CAR AND I HAVE MADE PHILLIPS CHEVROLET AND GENERAL MOTORS AWARE OF THIS ISSUE. THIS IS MY SECOND NHTSA REPORT. THE INITIAL NHTSA REPORT IS 302587, WAS FILED ON JUNE 22, 2020. PHILLIPS CHEVROLET AND GENERAL MOTORS ARE REFUSING TO PROVIDE ME WITH A SAFE VEHICLE TO TRAVEL IN DESPITE 7 SERVICE VISITS WITH PHILLIPS CHEVROLET, AND MORE THAN 20 TELEPHONE INTERACTIONS WITH GENERAL MOTORS. THERE A MORE REPORTS BUT YOUR SYSTEM WILL ONLY ALLOW ME FIVE DOCUMENTS,
Other or unspecified, Engine, Jun 5, 2020
WHEN THE VEHICLE IS IN MOTION AN INTERMITTENT FOUL CHEMICAL TYPE ODOR EMITS INTO THE CAR THROUGH ALL OF THE A/C VENTS. I HAVE BEEN IN CONTACT WITH THE GENERAL MOTORS CUSTOMER ASSISTANCE, MY DEALERSHIP SERVICE DEPARTMENT AND THE BBB AUTOLINE WHOM ARE ALL AWARE THAT THERE IS A PROBLEM WITH THE VEHICLE STATED IN A TECHNICAL SERVICE BULLETIN AND IN A RECALL FOR THE ISSUE BUT GM STATES THERE IS NO REPAIR TO COMPLETELY ELIMINATE THE CONDITION AT THIS TIME. AFTER 4 SERVICE REPAIR ATTEMPTS AND A FINAL REPAIR ATTEMPT, THE PROBLEM IS STILL OCCURRING, IN WHICH GM, DEALERSHIP SERVICE DEPARTMENTS AND BBB AUTOLINE ARE AWARE AS WELL. THIS NAUSEATING ODOR IS A CHEMICAL TYPE POLLUTION EMITTING INTO THE VEHICLE CABIN THAT PRESENTS A HEALTH CONCERN AND SAFETY HAZARD FOR MYSELF AND ALL OTHER OCCUPANTS WHILE INSIDE THE VEHICLE. THE ODOR IS SO POTENT THAT IT ADVERSELY AFFECTS MY ABILITY TO SAFELY CONTROL THE VEHICLE WHILE IN MOTION. THE IMPURE AC IS NAUSEATING AND TAKES MY FOCUS OFF OF THE ROAD AND INTO AN IMMEDIATE PANIC TO FIND A WAY TO GET THE CONTAMINATED AIR OUT OF THE VEHICLE AS QUICKLY AS POSSIBLE. THIS PROBLEM/DEFECT WITH THE VEHICLE CREATES AN UNSAFE AND UNHEALTHY CONDITION. THE COMPONENT/PART CAUSING THE PROBLEM IS UNKNOWN BY ALL PARTIES. TSB: PIT2726. GM RECALL:N192271200. *TR
Electrical system, Engine, Fuel/propulsion system, May 17, 2020, crash, fire
WHILE DRIVING HOME FROM WORK AT 9:30 PM ON A STATE HIGHWAY, MY 17 YEAR OLD SON HIT A DEER ON THE FRONT PASSENGER SIDE OF THE CAR. THE AIRBAGS DEPLOYED AND HE SLOWED DOWN AND PULLED OVER AND SMELLED SMOKE. HE GOT OUT OF THE CAR AND SAW FLAMES. HE IMMEDIATELY CALLED 911 AND HIS MOTHER. THE CAR WAS ON FIRE AND BURNED UNTIL FIRE COMPANY GOT THERE AND PUT THE FIRE OUT. MOST OF THE PASSENGER SIDE OF THE CAR UNDER THE HOOD WAS DESTROYED. THE CAR WAS A TOTAL LOSS. MY CONCERN IS THAT CAR SHOULD NEVER HAVE CAUGHT ON FIRE. MY SON IS LUCKY HE COULD GET OUT OF THE CAR. HE WAS SHAKEN UP AND GOT WHIPLASH FROM THE IMPACT BUT SEEMS TO BE OK. HOWEVER, MY BRAND NEW 2019 EQUINOX IS NOT OK. I CAN TELL YOU, IF THE CAR HADN'T STARTED ON FIRE, STRUCTURALLY, THERE WASN'T A TON OF DAMAGE. IT COULD HAVE EASILY BEEN REPAIRED. I WOULD LIKE TO KNOW HOW THIS HAPPENED?
Electrical system, Engine, May 14, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ABNORMAL CHEMICAL ODOR INSIDE OF THE VEHICLE, COMING THROUGH THE AIR VENTS WHILE THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE WAS PRESENT AFTER THE AUTO FUEL SHUT OFF WAS ACTIVATED AND THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO PRESTON HOOD CHEVROLET LOCATED AT 212 SW HOLLYWOOD BLVD, FORT WALTON BEACH, FL (850) 664-7000, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 600.
Engine, Fuel/propulsion system, May 13, 2020
I HAVE 33K MILES ON THE VEHICLE AND WHEN DRIVING THE CAR FEELS AS IF IT WANTS TO SHUT DOWN. A FEW RECENT DRIVES, ON CITY STREET, I'VE BEEN FEELING THE CAR STRUGGLING TO ACCELERATE CAUSING A JERKING FORWARD MOTION. ANOTHER ISSUE I HAVE IS I RECENTLY HAD TO PUT AIR IN MY RIGHT REAR TIRE, WHEN I PLUGGED MY TIRE INFLATOR IN THE ELECTRIC SOCKET AND TURNED THE POWER ON, THE CAR SOUNDED LIKE IT WAS STRUGGLING TO STAY ON AND THE ENGINE WAS BECOMING INCREASINGLY NOISIER. I PROCEEDED TO PUT AIR IN MY TIRE AND THE RIGHT BREAK LIGHT BEGAN FLASHING, ONLY THE RIGHT BRAKE LIGHT. I HAD USED MY TIRE INFLATOR IN THE PAST ON SAME VEHICLE ABOUT A YEAR AGO AND HAD ZERO ISSUES. I ALSO RECEIVED NOTIFICATION FROM ONSTAR TODAY, 5/13/20 THAT THE SYSTEM HAD DETECTED A FUEL EMISSIONS ISSUE AND THEN MY ENGINE LIGHT TURNED ON. *TR
Service brakes, Engine, Mar 15, 2020
I WAS DRIVING ABOUT 45 MPH AND I HEARD A NOISE. ENGINE SAID SPEED REDUCE. WHEN I WENT TO BRAKE THE CAR HARD NO POWER BRAKE AND WAS VERY DIFFICULT TO STOP. IT CAN NOT BE DRIVE BECAUSE I HAVE NO BRAKES
Engine, Dec 16, 2019, fire
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE BACKFIRED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, WHICH MEANT THERE WAS REDUCED POWER. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO CAPE CORAL CHRYSLER DODGE JEEP RAM (2200 NE PINE ISLAND RD, CAPE CORAL, FL 33909) WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WITH A BURNING PLASTIC ODOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED A SECOND TIME THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO ROGER DEAN CHEVROLET (101 SW PINE ISLAND RD, CAPE CORAL, FL 33991, (239) 74-3326) WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Engine, Nov 12, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE VEHICLE JERKED VIOLENTLY AND THE POWER REDUCED AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE TURBO HOSE WAS DISCONNECTED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO GRIECO CHEVROLET OF FORT LAUDERDALE (1300 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (954) 607-4358) WHERE THE CONTACT WAS INFORMED THAT THE FASTER NEEDED TO BE REPLACED IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
Engine, Oct 15, 2019
OUR COLLEGE AGE DAUGHTER HAD A POTENTIALLY DANGEROUS PROBLEM RECENTLY INVOLVING HER BRAND NEW 2019 CHEVY EQUINOX LOSING POWER IN THE MIDDLE OF TRAFFIC ON THE EXPRESSWAY! SHE CALLED ME CRYING AND FRANTIC SAYING THAT A TRACTOR-TRAILER WAS RIGHT BEHIND HER WHEN THIS HAPPENED. SHE MANAGED TO PULL OVER TO AN EXIT AND PARK IN A NEARBY PLAZA PARKING LOT. WHEN I GOT THERE AND DROVE THE CAR THE TACH WAS UP OVER 2,000 RPM'S BUT THE CAR WAS ONLY GOING ABOUT 15 MPH! I DECIDED IT WAS UNSAFE TO DRIVE SO WE HAD IT FLATBEDDED TO THE DEALERSHIP WHERE WE LEASED THE VEHICLE. THERE AN EXPERIENCED TECH OPENED THE HOOD AND SHOWED US EXACTLY WHAT THE PROBLEM WAS. HE SAID THE HOSE FROM THE TURBO-CHARGER HAD COME LOOSE! AND THAT WITHOUT THAT HOOKED UP TO THE ENGINE, THE ENGINE WOULD HAVE LOST ABOUT 80% OF ITS POWER! WE WERE REALLY UPSET THAT THIS HAPPENED ON A BRAND NEW EQUINOX WITH ONLY 500 MILES ON IT! OUR DAUGHTER COULD HAVE BEEN KILLED!
Engine, Oct 4, 2019, fire
FOR UNKNOWN REASONS VEHICLE CAUGHT FIRE. VEHICLE WAS PARKED IN A MOTEL GRAVEL PARKING LOT FOR ABOUT 10 HOURS AFTER HAVING BEEN DRIVEN FOR ABOUT 7 HOURS. ENGINE COMPARTMENT WAS COMPLETELY CONSUMED BY THE FIRE BEFORE BEING PUT OUT BY FIRE DEPARTMENT.
Engine, Sep 28, 2019
8/23/19 I BOUGHT A NEW, 2019 EQUINOX PREMIER. ON 9/19/19 TRAVELING 70 MPH ON INTERSTATE 70 NEAR COLUMBUS, OH, CAR MADE LOUD BANG, SHOOK, AND WENT TO REDUCED POWER MODE. CAR BEHIND US WAS ABLE TO QUICKLY CHANGE LANES AVOIDING A CRASH.TOWED TO WYLER CHEVROLET, TOLD CAR HAD A RECALL NOTICE REGARDING CHARGE COOLER HOSE. WE WERE NEVER NOTIFIED OF RECALL. WYLER TOLD US IT'S FIXED SO WE CONTINUED TRIP TO PITTSBURGH. 9/22/19 SAME THING HAPPENED. THIS TIME TOWED TO CLASSIC CHEVROLET IN PITTSBURGH, THEY KNEW NOTHING ABOUT THE RECALL BUT FOUND IT ON GM WEBSITE, PRINTED THE NECESSARY REPAIR INFORMATION, 9/23/19 TOLD US CAR HAD A GUARANTEED FIX. 9/24/19, DRIVING 70 MPH IN PITTSBURGH RUSH HOUR TRAFFIC, BANG, SHAKING CAR, REDUCED POWER MODE. ONSTAR TOLD US TO DRIVE TO CREVILLI CHEVROLET IN PITTSBURGH. MYCHEVROLET TOLD US THEY WOULD PAY FOR A RENTAL SO WE COULD RETURN TO CINCINNATI AND TOW THE CAR TO OUR DEALER JOSEPH CHEVROLET IN CINCINNATI. 9/28/19 CAR IS STILL SITTING WHERE WE PARKED IT AT CREVILLI IN PITTSBURGH. WE HAVE A CASE NUMBER AND ADVISOR. UNFORTUNATELY WE KNOW NOTHING AS THEY WON'T RETURN PHONE CALLS AND HAVE NO DOCUMENTATION THAT THEY WILL PAY FOR RENTAL CAR. WE ARE FL RESIDENTS AND HAVE TO BE IN FLFOR MEDICAL APPOINTMENTS BY 10/7/19 HOWEVER OUR BRAND NEW CAR IS IN PITTSBURGH. INTERNET SEARCH REVEALS NUMEROUS STORIES REGARDING SAME SCENARIO WHILE DRIVING 2019 EQUINOX. UNBELIEVEABLE THAT CHEVROLET IS ALLOWED TO CONTINUE SELLING THESE DEFECTIVE VEHICLES PUTTING DRIVERS IN HARMS WAY. ALL WHO HAVE POSTED ONLINE COMPLAIN ABOUT TERRIBLE GM CUSTOMER SERVICE. MY WIFE AND I ARE 73, ON A FIXED INCOME, AND THIS STRESS IS TAKING A TOLL ON OUR HEALTH. FINANCIALLY WE ARE MAKING PAYMENTS ON A VEHICLE THAT CAN'T BE DRIVEN AND IS SITTING IN PITTSBURGH. WHAT ARE WE TO DO? NO ON WILL TELL US THE STATUS OF OUR CASE.
Engine, Sep 13, 2019
WAS DRIVING THE VEHICLE HOME ONE EVENING. HIT THE ACCELERATION PEDAL LIKE NORMAL, AND I HEARD A LOUD 'POP' OR 'THUNK' UNDER THE HOOD. THOUGHT IT WAS REALLY BAD WHEEL HOP OR SOMETHING. RIGHT AFTER THAT THE CEL CAME ON, AND THE VEHICLE WENT INTO 'LOW POWER' MODE. WAS ABLE TO DRIVE IT BACK HOME SLOWLY. HAD IT TOWED TO DEALER, SAID A HOSE TO THE TURBO CAME OFF. TOOK A FEW DAYS TO FIX. PICKED IT UP FROM THE DEALER, GOT OUT OF THE PARKING LOT. MADE IT MAYBE A FEW HUNDRED FEET, AND THE SAME EXACT THING HAPPENED. DROVE IT RIGHT BACK TO DEALER. THEY WERE ABLE TO QUICKLY ORDER PART AND FIX IT AGAIN WITHIN A DAY, THIS TIME REPLACING THE CLIP AND THE HOSE. DRIVEN THE CAR PRETTY HARD TO MAKE SURE IT WILL HOLD. IT HAS SO FAR AND HOPEFULLY WILL CONTINUE TO DO SO. THIS IS OBVIOUSLY A SERIOUS ISSUE WITH THIS PARTICULAR MODEL, AS THERE ARE A TON OF REPORTS HERE ABOUT THE EXACT SAME SCENARIO.