2019 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 302 owner complaints filed for this model year. This is the 14th highest complaint count among 21 Equinox model years with reports.
Of the 2019 reports, 22 involved a crash and 7 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmissionOct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Campaign 20V668000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblySep 19, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
A fuel leak in the presence of the ignition source can increase the risk of a fire.
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Campaign 19V667000 on NHTSA.gov
SeatsMar 7, 2019
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
In the event of a crash, the insufficient welds may result in an increased risk of injury for an occupant seated in the rear-right position.
GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.
Campaign 19V184000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Campaign 18V576000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
40 reports, newest first. Show all
Engine, Fuel/propulsion system, Jan 4, 2022
The Charge Ari Cooler Duct Disconnected from the Throttle Body. When this happens my car immediately goes into lower power mode. This is a safety concern, when going 70 MPH, it will immediately drop down to 50 MPH. This sudden decrease in speed can cause other drivers to wreck into me and my family. This problem has been confirmed by a dealer. This has not been inspected directly by the manufacturer, however it was inspected by a dealer. There were no warning signs prior to failure, only a warning after the incident occurs. The check engine light comes on.
Vehicle speed control, Engine, Fuel/propulsion system, Jul 24, 2021
I was out driving on a normal errand when my car suddenly seemed to lose all ability to accelerate. When I pressed on the accelerator nothing happened and I could only advance in the car at less than 5 MPH. Fortunately I was just leaving my neighborhood and on a residential street where the speed limit was only 35 MPH anyways, but I shudder to think about what could have happened if I lost the ability to accelerate when I was on a highway or interstate, or even making a turn in front of oncoming traffic on a normal road. As any driver knows, you estimate your ability to safely turn in front of oncoming traffic based on your car's accelerator working. If I had made that judgment, attempted to turn, and not been able to accelerate and instead been left in the middle of oncoming traffic, I could have been hit and seriously injured or worse. There were no warning lights or anything that appeared prior to the incident. After losing the ability to accelerate, I received an email from Chevrolet within 10 minutes stating "An issue with the emissions system in your 2019 Chevrolet Equinox has been detected. Please service your vehicle within 7 days. Please disregard this message if your vehicle is already in for service. Inaccurate notifications can be generated during service." My car ended up being towed to the dealer for service where they confirmed and reproduced the problem. They said something about the emissions system valve(s) had to be replaced, and that this was a relatively common problem they had seen in other Chevrolet Equinoxes too, but were not aware of any recall being issued yet.
Fuel/propulsion system, Lane departure, Apr 15, 2021
THE VEHICLE STARTED LEAKING GAS FROM THE TANK AT THE REAR AFTER SITTING FOR 20 MINUTES. THIS PROBLEM HAS ALREADY BEEN RECALLED ON VEHICLES OF THIS CALIBER AND YEAR, JUST THE ALL WHEEL DRIVE VERSION. NOT EXACTLY SURE HOW LONG THIS HAS BEEN GOING ON BECAUSE I TYPICALLY DON'T GO BEHIND THE CAR. AS FOR THE PASSENGER SIDE, THE WARNING LIGHT ON THE MIRROR STOPPED WORKING AT ABOUT 15,000 MILES. VERY POSSIBLY SOONER.
Power train, Engine, Fuel/propulsion system, Mar 30, 2021
I WAS SITTING AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN I TOOK MY FOOT OFF THE BRAKE AND APPLIED THE GAS PEDAL. THE CAR DID NOT RESPOND TO THE GAS PEDAL AT FIRST AND JUST SAT THERE. AFTER A FEW SECONDS I WAS ABLE TO START MOVING. THIS SITUATION ALMOST CAUSED ME TO BE REAR ENDED. THIS IS THE SECOND TIME THIS HAS HAPPENED AND HAD THE VEHICLE IN FOR SERVICE A FEW WEEKS AGO FOR SAME ISSUE.
Fuel/propulsion system, Dec 17, 2020
NOT PRESENT AT THIS TIME, SMELL OF FUEL COMING THROUGH VENTS I REPORTED MORE THAN ONCE TO DEALER WHOM NEVER ABLE TO FIND CAUSE. TO DATE, THIS HAPPENS AT TIMES WHEN FAN ON, AFTER STARTING VEHICLE, COMING FROM VENTS.
Fuel/propulsion system, Sep 27, 2020
UNKNOWN, BUT MAY BE THE FUEL TANK ITSELF OR THE WIRING IS MY GUESS. I FEAR WHATEVER IS WRONG COULD BE EFFECTING THE ENGINE. ON APRIL 12, 2020 MY CAR DIDN'T FILL ALL THE WAY UP WITH GAS. THERE WAS A LITTLE BIT LEFT THAT NEEDED FILLING. I WAS CURIOUS WHY & SENT A PICTURE TO MY MOM. THE CAR SEEMED TO BE WORKING FINE UNTIL JULY 2020. UPON FILLING IT WITH GAS, THE PUMP KEPT SHUTTING OFF ON ME. I TOOK IT INTO THE AUTO REPAIR SHOP TWICE (JULY & AUGUST) TO HAVE IT FIXED FOR THE SAME ISSUE SO FAR & THEY STILL HAVEN'T BEEN ABLE TO FIX IT. THE PROBLEM GOT PROGRESSIVELY WORSE, AND AFTER THE FIRST VISIT IN JULY, MY CAR WOULD NOT FILL WITH GAS AT ALL ANYMORE DURING THE SECOND TIME FILLING IT UP. I HAD TO BORROW A RENTAL FROM THE AUTO SHOP WHILE THEY TRIED TO FIX IT FOR THE SECOND TIME. I EVENTUALLY GOT MY CAR BACK, AND WHEN I TRIED FILLING IT UP WITH GAS ON THE SAME DAY I GOT MY CAR BACK, IT DISPLAYED THE SAME ISSUE. THE PUMP KEPT SHUTTING OFF ON ME. NOW, MY VEHICLE IS DOING A WEIRD SURGING FORWARD MOTION WHEN I'M BARELY PRESSING ON THE GAS.
Fuel/propulsion system, Sep 27, 2020
UNKNOWN, BUT MAY BE THE FUEL TANK ITSELF OR THE WIRING IS MY GUESS. I FEAR WHATEVER IS WRONG COULD BE EFFECTING THE ENGINE. ON APRIL 12, 2020 MY CAR DIDN'T FILL ALL THE WAY UP WITH GAS. THERE WAS A LITTLE BIT LEFT THAT NEEDED FILLING. I WAS CURIOUS WHY & SENT A PICTURE TO MY MOM. THE CAR SEEMED TO BE WORKING FINE UNTIL JULY 2019. UPON FILLING IT WITH GAS, THE PUMP KEPT SHUTTING OFF ON ME. I TOOK IT INTO THE AUTO REPAIR SHOP TWICE (JULY & AUGUST) TO HAVE IT FIXED FOR THE SAME ISSUE SO FAR & THEY STILL HAVEN'T BEEN ABLE TO FIX IT. THE PROBLEM GOT PROGRESSIVELY WORSE, AND AFTER THE FIRST VISIT IN JULY, MY CAR WOULD NOT FILL WITH GAS AT ALL ANYMORE DURING THE SECOND TIME FILLING IT UP. I HAD TO BORROW A RENTAL FROM THE AUTO SHOP WHILE THEY TRIED TO FIX IT FOR THE SECOND TIME. I EVENTUALLY GOT MY CAR BACK, AND WHEN I TRIED FILLING IT UP WITH GAS ON THE SAME DAY I GOT MY CAR BACK, IT DISPLAYED THE SAME ISSUE. THE PUMP KEPT SHUTTING OFF ON ME. NOW, MY VEHICLE IS DOING A WEIRD SURGING FORWARD MOTION WHEN I'M BARELY PRESSING ON THE GAS.
Electrical system, Engine, Fuel/propulsion system, May 17, 2020, crash, fire
WHILE DRIVING HOME FROM WORK AT 9:30 PM ON A STATE HIGHWAY, MY 17 YEAR OLD SON HIT A DEER ON THE FRONT PASSENGER SIDE OF THE CAR. THE AIRBAGS DEPLOYED AND HE SLOWED DOWN AND PULLED OVER AND SMELLED SMOKE. HE GOT OUT OF THE CAR AND SAW FLAMES. HE IMMEDIATELY CALLED 911 AND HIS MOTHER. THE CAR WAS ON FIRE AND BURNED UNTIL FIRE COMPANY GOT THERE AND PUT THE FIRE OUT. MOST OF THE PASSENGER SIDE OF THE CAR UNDER THE HOOD WAS DESTROYED. THE CAR WAS A TOTAL LOSS. MY CONCERN IS THAT CAR SHOULD NEVER HAVE CAUGHT ON FIRE. MY SON IS LUCKY HE COULD GET OUT OF THE CAR. HE WAS SHAKEN UP AND GOT WHIPLASH FROM THE IMPACT BUT SEEMS TO BE OK. HOWEVER, MY BRAND NEW 2019 EQUINOX IS NOT OK. I CAN TELL YOU, IF THE CAR HADN'T STARTED ON FIRE, STRUCTURALLY, THERE WASN'T A TON OF DAMAGE. IT COULD HAVE EASILY BEEN REPAIRED. I WOULD LIKE TO KNOW HOW THIS HAPPENED?
Engine, Fuel/propulsion system, May 13, 2020
I HAVE 33K MILES ON THE VEHICLE AND WHEN DRIVING THE CAR FEELS AS IF IT WANTS TO SHUT DOWN. A FEW RECENT DRIVES, ON CITY STREET, I'VE BEEN FEELING THE CAR STRUGGLING TO ACCELERATE CAUSING A JERKING FORWARD MOTION. ANOTHER ISSUE I HAVE IS I RECENTLY HAD TO PUT AIR IN MY RIGHT REAR TIRE, WHEN I PLUGGED MY TIRE INFLATOR IN THE ELECTRIC SOCKET AND TURNED THE POWER ON, THE CAR SOUNDED LIKE IT WAS STRUGGLING TO STAY ON AND THE ENGINE WAS BECOMING INCREASINGLY NOISIER. I PROCEEDED TO PUT AIR IN MY TIRE AND THE RIGHT BREAK LIGHT BEGAN FLASHING, ONLY THE RIGHT BRAKE LIGHT. I HAD USED MY TIRE INFLATOR IN THE PAST ON SAME VEHICLE ABOUT A YEAR AGO AND HAD ZERO ISSUES. I ALSO RECEIVED NOTIFICATION FROM ONSTAR TODAY, 5/13/20 THAT THE SYSTEM HAD DETECTED A FUEL EMISSIONS ISSUE AND THEN MY ENGINE LIGHT TURNED ON. *TR
Electrical system, Fuel/propulsion system, Jan 7, 2020
VEHICLE LOST ALL POWER WHILE PULLING INTO A 4 WAY MAIN ROAD. VEHICLE EMERGENCY LIGHTS/FLASHERS DID NOT WORK. COMPLETE ELECTRICAL FAILURE. CAR WAS STALLED IN ACTIVE TRAFFIC LANE DURING NIGHT TIME HOURS. VEHICLE WAS TOWED INTO DEALER FOR FULL DIAGNOSTIC REVIEW- NO ISSUE WAS FOUND WITH VEHICLE, ALTHOUGH SEVERAL EEC TEST CODES WERE DETECTED- P0627, P0629, P01400, U18A2, U1524 AND U18B4+71- MOST CODES HAVING TO DO WITH FUEL PUMP/EMISSION ISSUES. OWNER OF VEHICLE CONSIDERS THIS A SERIOUS ISSUE AS CAR STALLED AT NIGHT, IN A HEAVY TRAFFIC AREA WITH NO LIGHTING OR EMERGENCY FLASHERS WORKING TO PROVIDE PROTECTION FROM ON-COMING TRAFFIC. EMERGENCY PERSONNEL WERE CALLED TO ASSIST.
Fuel/propulsion system, Dec 29, 2019
THERE IS A FUEL LINK THAT APPEARS TO BE COMING FROM WHERE THE FUEL TANK THE LEAK WAS FOUND WHEN I PARK THE CAR AND LET IT SITE FOR A FEW HOURS. A STRONG FUEL SMELL AND A WET SPOT ON THE PAVEMENT UNDER THE FUEL TANK. I HAVE SMELLED THE GASOLINE PREVIOUSLY BUT DIDN'T NOTIC THE LEAK UNTIL I HAD SOMETHING TO UNLOAD FROM MY TRUNK.
Fuel/propulsion system, Jul 2, 2019
PURCHASED CAR ON 06/27/2019. ON 6/22/2019 WHILE DRIVING I HEARD A POP IN THE ENGINE COMPARTMENT. THE VEHICLE HAD 400 MILES. I LOST POWER WHILE DRIVING. I TOOK TO A CHEVROLET DEALERSHIP. DIAGNOSIS WAS A CLIP ON THE FUEL INJECTOR HAD BROKEN. NEW FUEL INJECTOR LINE HAD TO BE REPLACED.
Air bags, Service brakes, Fuel/propulsion system, Mar 4, 2019, crash
BRAKES FAILED CAUSING VEHICLE TO CRASH INTO FENCE WHEN BACKING OUT OF DRIVEWAY. VEHICLE WAS PUT INTO DRIVE & WITHOUT PUTTING FOOT ON GAS PEDAL, VEHICLE ACCELERATED AND CRASHED THROUGH GARAGE - THRU FRONT DOOR & OUT THE BACK OF THE GARAGE. FILED COMPLAINT WITH CENTRAL CLAIMS CASE (XXX) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW
Electrical system, Fuel/propulsion system, Feb 7, 2019
THE VECHICLE'S ENGINE SHUTS OFF WHILE STOPPED FOR A VERY SHORT TIME ON ROADS IN TRAFFIC. IT CAN BE A MAJOR HIGHWAY, OR INTERSTATE AND EVEN NEIGHBORHOOD ROADS. IT CAN BE HAZARDOUS AS THE VEHICLE TAKES A MINUTE TO START BACK UP AND GET GOING. I HAD NO IDEA THIS FEATURE EVEN EXISTED, BEFORE I EXPERIENCED IT AFTER PURCHASING. I AM ALSO EXPERIENCING PROBLEMS WITH THE TAILGATE/TRUNK LOCKING. I LOCK THE VEHICLE, AND ALL DOORS LOCK EXCEPT THE TRUNK. I HAVE ONLY HAD THE VEHICLE SINCE DEC 31,2018 AND AM VERY SURPRISED TO BE EXPERIENCING THESE ISSUES SO SOON.
Fuel/propulsion system, Jan 30, 2019
UNABLE TO DISABLE AUTO STOP ENGINE FUNCTION. WINSHIELD DEFROSTER USES AC COMPRESSOR TO AID DEFROAT OF WINDSHIELD WHICH NEEDS ENGINE RUNNING TO OPERATE. WHEN STOPPED AT A LIGHT WINDSHIELD STEAMS UP ON THE INSIDE BECAUSE OF EXCESS MOISTURE IN EVAPORATOR.