2019 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 302 owner complaints filed for this model year. This is the 14th highest complaint count among 21 Equinox model years with reports.
Of the 2019 reports, 22 involved a crash and 7 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmissionOct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Campaign 20V668000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblySep 19, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
A fuel leak in the presence of the ignition source can increase the risk of a fire.
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Campaign 19V667000 on NHTSA.gov
SeatsMar 7, 2019
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
In the event of a crash, the insufficient welds may result in an increased risk of injury for an occupant seated in the rear-right position.
GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.
Campaign 19V184000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Campaign 18V576000 on NHTSA.gov
Representative owner complaints: other or unspecified
37 reports, newest first. Show all
Other or unspecified, Apr 16, 2021
THE VEHICLE WAS PARKED OVERNIGHT (STATIONARY) IN A DRIVEWAY. IN THE MORNING, THERE WAS A LARGE CRACK IN THE WINDSHIELD. I WAS NOT A PARTICULARLY COLD NIGHT (FLORIDA). I DO NOT KNOW THE FAULT THAT CAUSED THE CRACK. IT COULD BE FAULTY TEMPERING, FAULTY INSTALLATION, OR SOMETHING ELSE. IT IS UNLIKELY FOR A WINDSHIELD TO SPONTANEOUSLY CRACK IN A MODERN CAR WITHOUT A FAULT.
Vehicle speed control, Other or unspecified, Engine, Sep 22, 2020
ONCE I HAVE WARMED THE CAR AND PUT IT IN MOTION WHETHER IN REVERSE OR FORWARD AS I SLOW DOWN TO COME TO A STOP LIGHT OR YIELD THE CAR EITHER STARTS TO DIE OR DIES COMPLETELY. I CAN TRY TO PUSH THE DRIVERS PEDAL AND SOMETIMES IT WILL CRANK BACK UP AND CONTINUE IN MOTION AND SOMETIMES, IN THE MIDDLE OF TRAFFIC I MIGHT HAVE TO PUT ON THE BRAKE, PUT IT IN PARK AND START IT ALL OVER AGAIN. THIS IS VERY SCARY, VERY DANGEROUS!!! DOESN'T MATTER THE TYPE OF ROAD I AM ON. I WAS TOLD THIS IS A NORMAL THING FOR THIS VEHICLE, BUT THIS IS HARD FOR ME TO BELIEVE THAT A CAR IS MADE TO GO DEAD AT A MOMENTS NOTICE IN TRAFFIC.
Other or unspecified, Jul 31, 2020
TWO WEEKS AFTER I PURCHASED THE BRAND NEW CAR IT STARTED ACTING UP MAKING LOUD SCREECHING NOISES, AND TURNING OFF ON ITS OWN. THE DEALERSHIP SAID THEIR WAS NOTHING WRONG WITH IT. TOOM IT IN 4 TIMES AND YET NOTHING WAS WRONG WITH THE CAR ACCORDING TO THEM IT WAS ME. FINALLY THEY HAD TO TOW THE CAR BECAUSE IT TURNED OFF ON ME GOOD THING I WAS BARELY LEAVING MY HOME AND IT'S NOW BEEN 8 MONTHS AND NOTHING HAS BEEN DONE TO FIX THE CAR IT'S JUST SITTING AT THE DEALERSHIP BECAUSE THEY CAN'T FIGURE OUT WHY IT TURNS OFF ON IT'S OWN. THEY DENIED ME A RENTAL CAR BECAUSE THE CAR WAS DEEMED SAFE BUT YET THE CAR HAS TURNED OFF ON THEM BUT STILL IT IS SAFE. I DON'T KNOW WHAT TO DO OR WHO TO ASK FOR HELP BUT NEITJER GM NOR CHEVROLET WANT TO SOLVE THIS. THEY SAY IT'S A BUY BACK BUT YET NO ONE IS WILLING TO GIVE ME ANY OTHER INFORMATION.
Other or unspecified, Engine, Jun 5, 2020
WHEN THE VEHICLE IS IN MOTION AN INTERMITTENT FOUL CHEMICAL TYPE ODOR EMITS INTO THE CAR THROUGH ALL OF THE A/C VENTS. I HAVE BEEN IN CONTACT WITH THE GENERAL MOTORS CUSTOMER ASSISTANCE, MY DEALERSHIP SERVICE DEPARTMENT AND THE BBB AUTOLINE WHOM ARE ALL AWARE THAT THERE IS A PROBLEM WITH THE VEHICLE STATED IN A TECHNICAL SERVICE BULLETIN AND IN A RECALL FOR THE ISSUE BUT GM STATES THERE IS NO REPAIR TO COMPLETELY ELIMINATE THE CONDITION AT THIS TIME. AFTER 4 SERVICE REPAIR ATTEMPTS AND A FINAL REPAIR ATTEMPT, THE PROBLEM IS STILL OCCURRING, IN WHICH GM, DEALERSHIP SERVICE DEPARTMENTS AND BBB AUTOLINE ARE AWARE AS WELL. THIS NAUSEATING ODOR IS A CHEMICAL TYPE POLLUTION EMITTING INTO THE VEHICLE CABIN THAT PRESENTS A HEALTH CONCERN AND SAFETY HAZARD FOR MYSELF AND ALL OTHER OCCUPANTS WHILE INSIDE THE VEHICLE. THE ODOR IS SO POTENT THAT IT ADVERSELY AFFECTS MY ABILITY TO SAFELY CONTROL THE VEHICLE WHILE IN MOTION. THE IMPURE AC IS NAUSEATING AND TAKES MY FOCUS OFF OF THE ROAD AND INTO AN IMMEDIATE PANIC TO FIND A WAY TO GET THE CONTAMINATED AIR OUT OF THE VEHICLE AS QUICKLY AS POSSIBLE. THIS PROBLEM/DEFECT WITH THE VEHICLE CREATES AN UNSAFE AND UNHEALTHY CONDITION. THE COMPONENT/PART CAUSING THE PROBLEM IS UNKNOWN BY ALL PARTIES. TSB: PIT2726. GM RECALL:N192271200. *TR
Other or unspecified, Dec 7, 2019
WHILE DRIVING MY VEHICLE FROM WORK TO HOME, THE CONTROLS ON MY STEERING WHEEL FOR MY STEREO STOPPED WORKING. THE VOLUME STARTED GOING UP AND DOWN AND THE CHANNELS STARTED CHANGING. I TURNED MY RADIO OFF AND BACK ON AND IT IMMEDIATELY CONTINUED. I CALLED ONSTAR AND ASKED THEM IF THEY COULD DETERMINE IF ANYONE WAS REMOTELY CONTROLLING MY RADIO AND SHE TOLD ME THAT THEY HAD NO WAY TO DETERMINE THAT AND I WOULD HAVE TO CONTACT MY DEALER. I DISCONNECTED MY PHONE FROM MY CAR, TURNED OFF THE WIFI AND BLUETOOTH SETTINGS ON MY PHONE AND THE VEHICLE AND CONTINUED DRIVING HOME. THE VOLUME CHANGED A FEW MORE TIMES AND WHEN I GOT HOME I SHUT MY CAR OFF. I HAD TO DRIVE IT AGAIN ABOUT 15 MINUTES LATER BUT NOTHING HAPPENED THAT TIME. I DROVE ABOUT 20 MILES WHILE DEALING WITH THE RADIO GOING CRAZY THE WHOLE TIME.
Other or unspecified, Jul 31, 2019
AT SEEMINGLY RANDOM TIMES THE VEHICLE'S CAMERAS STOP WORKING. WHEN THIS HAPPENS AND THE VEHICLE IS IN REVERSE GEAR, A BLUE SCREEN WITH THE MESSAGE ' SERVICE REAR VISION SYSTEM' APPEARS. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER, BUT THE PROBLEM HAS NOT OCCURRED WHILE THERE. I CONSIDER THIS PROBLEM A SAFETY HAZARD. NONE OF THE CAMERAS FUNCTION WHEN THIS PROBLEM OCCURS. I DO NOT KNOW IF IT IMPACTS OTHER SAFETY FEATURES ON THE VEHICLE. THIS PROBLEM OCCURS WHEN THE VEHICLE IS STATIONARY OR MOVING SLOWLY FORWARDS OR BACKWARDS.
Other or unspecified, Jul 29, 2019
IN A 2019 EQUINOX WITH DRIVER PACKAGES I AND II INSTALLED, HAVING A BIKE RACK INSTALLED ON THE FACTORY INSTALLED HITCH, REAR CROSS TRAFFIC AND FORWARD AND REAR ASSIST SAFETY OPTIONS ARE DISABLED. CHEVROLET SERVICE CLAIMS THAT THE VEHICLE IS NOT EQUIPED WITH FRONT PARK ASSIST, EVEN THOUGH IT IS INCLUDED IN DRIVER PACKAGE II. THE USER MANUAL DOES NOT EXPLICITYLY STATE THAT THESE SAFETY FEATURES ARE DISABLED IF A BIKE RACK IS INSTALLED. IT SEEMS ILLOGICAL THAT A BIKE RACK WOULD DISABLE THE SENSORS ON THE FRONT AND SIDES OF THE CAR. THIS IS A MAJOR SAFETY ISSUE...TO DISABLE KEY SAFETY FEATURES, JUST BECAUSE THERE IS A BIKE RACK INSTALLED. GM SHOULD BE MORE EXPLICIT AND WARN ITS CUSTOMERS OF THIS SAFETY FAILURE.
Other or unspecified, Jul 20, 2019
EXCESSIVE VIBRATION INTERIOR WHEN REAR WINDOWS ARE OPEN AND DRIVING AT A SPEED OF 55MPH. DOES NOT TAKE OFF SMOOTHLY WHEN STOPPED OR SLOWED FOR TRAFFIC. I HAVE BEEN TO DEALERSHIP FOR AIR LEAKS IN INTERIOR AND NO IMPROVEMENT WAS MADE.
Other or unspecified, Jul 14, 2019
CAMERAS DO NOT WORK PART OF TIME. BACKUP CAMERA SHOWS BLUE SCREEN WHEN NOT WORKING AND SAYS SERVICE REAR VISION SYSTEM. FORWARD CAMERAS ONLY SHOW BLUE SCREEN. BY TIME VEHICLE IS AT DEALER CAMERAS ARE WORKING AND NOTHING SHOWS A PROBLEM. NOTHING SPECIFIC MAKES THE PROBLEM HAPPEN AND NOTHING SPECIFIC MAKES IT GO AWAY. THE PROBLEM IS RANDOM, BUT SIGNIFICANTLY REDUCES SITUATIONAL AWARENESS.
Other or unspecified, Jul 7, 2019
EXCESSIVE VIBRATION IN INTERIOR OF VEHICLE WHEN REAR WINDOWS ARE DOWN AT SPEED OF 55MPH OR MORE. ALSO DOES NOT TAKE OFF SMOOTHLY WHEN STOPPED OR SLOWED FOR TRAFFIC.
Other or unspecified, Engine, Jun 27, 2019
I HAVE A 2019 EQUINOX THAT I BOUGHT WITH ONLY 29 MILES WHEN PURCHASED 5/22/19. WITHIN THE SECOND WEEK OF DRIVING THE VEHICLE ON THE FREEWAY I HEARD A POPPING NOISE AND I THEN THE A MESSAGE CAME A CROSS THE SCREEN SAYING LISING POWER FROM THE ENGINE! I WAS SO SCARED ON THE FREEWAY ! I HAVE A NEW CAR, WHAT COULD BE THE PROBLEM! THE CAR REDUCED SPEED! I TOOK IT TO GEORGE MATICK CHEVROLET . MY CAR WAS IN THE SHOP FOR 2 DAYS AND THEY DISCOVERED IT WAS THE AIR TUBE HAD CAME OFF! MY CAR WAS RETURNED BACK TO ME AFTER SERVICE. 2 WEEKS LATER WHILE DRIVING TO INDIANAPOLIS THE TUBE POPPED 9FF AGAIN! I CALLED ON STAR THEY NAVIGATED ME TO THE NEAREST DEALERSHIP. THE DEALER CONNECTED THE TUBE BACK AND TOLD ME IT WAS OKAY TO DRIVE , AND SHOWED ME HOW TO RECONNECT THE TUBE IF IT CAME OFF AGAIN! THIS WAS SO SCARY TO BE ON THE HIGHWAY WITH A NEW CAR AND THINGS LIKE THIS IS HAPPENING! I NO LONGER WANTS THIS VEHICLE! I GET BACK TO MICHIGAN TAKES IT TO THE DEALERSHIP NOW THEY HAVE TO ORDER THE PART IT WILL TAKE A COUPLE OF DAYS TO GET THE PART IN. OK THE CAR IS FIXED AGAIN! 3 WEEKS LATER THE SAME PROBLEM AFTER A NEW TUBE WAS PLACED ON THE CAR 6/ 26 /19, THE CAR IS BACK AT THE DEALERSHIP SAME PROBLEM PLUS NOW THEY HAVE TO CHANGE THE THROTTLE! I FEEL LIKE I BOUGHT A NIGHTMARE!😡😭
Other or unspecified, Mar 14, 2019
I FOUND THAT THIS MODEL CAR AND OTHER MANUFACTURERS WITH PUSH TO START AND STOP CAN BE TURNED OFF IN ANY GEAR AND YOU CAN WALK AWAY FROM THE CAR WITH OUT AN ALARM OR ANY NOTIFICATION. I HAVE SEEN CARS ROLL WHEN LEFT ON A SLOPE. KEY IGNITION CARS DON'T LET YOU REMOVE THE KEYS WHEN THE CAR IS NOT IN PARK.