2019 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 302 owner complaints filed for this model year. This is the 14th highest complaint count among 21 Equinox model years with reports.
Of the 2019 reports, 22 involved a crash and 7 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmissionOct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Campaign 20V668000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblySep 19, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
A fuel leak in the presence of the ignition source can increase the risk of a fire.
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Campaign 19V667000 on NHTSA.gov
SeatsMar 7, 2019
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
In the event of a crash, the insufficient welds may result in an increased risk of injury for an occupant seated in the rear-right position.
GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.
Campaign 19V184000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Campaign 18V576000 on NHTSA.gov
Representative owner complaints
302 reports, newest first.
Service brakes, Hydraulic, Aug 2, 2023
The contact owns a 2019 Chevrolet Equinox. The contact stated while her daughter was attempting to drive from a complete stop, she depressed the brake pedal, but the brake pedal was firm. The contact stated that her daughter stood on the brake pedal and the brake responded as needed. The check engine warning light was illuminated. The contact stated that her daughter parked the vehicle because it was unsafe to drive the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was unknown.
Other or unspecified, Service brakes, Jul 29, 2023
Was driving in a busy area of Erie, PA, when approaching a traffic signal driving near 45 mph before the speed limit dropped. Attempted to apply brakes as traffic was backed up at the light, but couldn't depress the brakes at all. The service brake assist light came on at that moment. Was fortunate that light turned green a few seconds later so traffic cleared and I was able to make a wide high speed right turn at the intersection before pulling into a nearby empty business parking lot and coasting to a start without colliding with anything. It was a miracle. The car was towed back to a Chevy dealership (Ben Bissett) in Mercer, PA, where they identified a failed brake vacuum pump, which also caused other damage when it failed. We have since uncovered dozens of reports of similar incidents in these vehicles nationwide and believe this is something you should look into as this is a serious safety issue that could lead to injury or death. Thank you so much for your time on this matter.
Service brakes, Jul 7, 2023, crash
I was approaching and intersection with a red light and I put my foot on the brakes. The car slowed down but then bucked forward three time until I hit the vehicle in front of me. Been driving for 44 years and never experienced anything like it.
Electrical system, Service brakes, Fuel/propulsion system, Jun 21, 2023
Something is wrong with the brake assist system. The car was serviced literally towards the end of may and the brake assist service light keeps turning on. It is now causing the vehicle to have a check engine light that comes and goes as it pleases and the car now thinks that it is a bucking bronco at times with how hard it runs at times now. We have spoken and seen now multiple others complaining about the fueling system which does not alloe you to fill the gas tank up all the way. The tank holds 14.9 gallons and if the car is empty and on its last drop the car will only allow 12 gallons at best and that takes nearly 20 minutes of fighting with the car at the pump. The electrical in the vehicle is unstable. Multiple times while driving the radio and power to the car just turn off. I have also seen the recalls for the brake problems but when I enter my VIN it comes back all clear. We had a 2017 Chevy Malibu with multiple issues and spoke to Chevrolet about the issues and it wasn't until we traded it in that we started to receive the recall notices. This vehicle has some of the same problems and we have a toddler that we need to keep safe.
Service brakes, Jun 3, 2023
I was driving on a main interstate and went to take an off-ramp, I tried to use my brakes to slow down but the peddle was rock hard and couldn’t brake at all.
Other or unspecified, May 4, 2023
My car is lunging forward when I stop at a traffic light once I let my foot off of the brake to step onto the gas pedal. My engine light happened to come on to coincide with this problem. I feel that this is unsafe.
Other or unspecified, May 1, 2023
Both rear view mirrors in my Equinox change position everytime i get into the car. It doesnt matter how many times you do the preset, it will have one mirror looking at the sky and the other the ground. GM calls it a non problem but I have almost got into several collisions because I didnt realize my mirrors were messed up.
Steering, Air bags, Apr 18, 2023
The air bag safety restraint system is faulty on this vehicle. This is a system that should work for a life time for the vehicle but it's already defective. This vehicle once the battery is low or needs jump start, the entire steering controls become loose which may cause serious accidents for unseasonably experienced drivers.
Other or unspecified, Engine, Fuel/propulsion system, Apr 16, 2023
There was a recall back in 2019 for this same issue the charge air cooler is still disconnecting from the throttle body. I bought this car in 2021 supposedly the issue was fixed back in 2020 after the recall was issued. The same thing is happening. When I accelerate the air hose connecting to throttle body is disconnecting from and causing the engine warning of reduced engine power to show up. This is very concerning because when driving on the freeway with my family this is happening and this could get someone killed. The fixes back in 2020 are not up to standard or the replacement parts are faulty or the repair was not completed successfully. This has been happening since last year summer
Power train, Engine, Fuel/propulsion system, Mar 29, 2023
This vehicle has started to lose power was taken to firsteam Norfolk Va where purchased took for oil change and tire rotation also loss of engine power at speeds of 20-32 mph and 50-62 mph. Dealership at Norfolk Va sent to firstteam Hampton VA Chevrolet for diagnosis and came back no engine light and small misfire 3/4 sparkplugs needed changed 177.00. After plugs were changed still had misfire then they felt it was number 4 injector 500.00 but never did work. I took it to national shop for recommended injector and when plugs were pulled mechanic found no new plugs. Injector was replaced with gm part and still misfiring. Norfolk firstteam towed vehicle back to Hampton Va firstteam and they are now giving me the run around. They want a blank check to replace parts till they find the problem. Unexceptable to even ask. Service writer has been very disrespectful and hung up on national shop and myself. When asked questions regarding work done service writer would just talk over us and speak to us disrespectful and then hung up. We have requested service manager at Hampton firstteam Chevrolet contact us and we were told she would tell him later. I have contacted Aston Lewis Jr owner of all firstteam dealerships here in Va requesting help three times and still no response. We need this reported so someone can fix the misfire and power loss the dealership does not know how to fix. Car is under power train warranty . Any help would be nice.
Electrical system, Visibility, Mar 17, 2023
The contact owns a 2019 Chevrolet Equinox. The contact stated that both side view mirrors would not retain the adjusted settings upon start of the vehicle. The contact stated that the failure obstructed his vison while driving at various speeds. A local dealer was initially notified of the issue; but could not diagnose the failure. The manufacturer was then notified of the failure and referred him to another dealer. The vehicle was taken to White-Allen Chevrolet (442 N Main St, Dayton, OH 45405) on two separate occasions where both the actuator and the driver side arm rest switch were replaced; however, the failure persisted. The vehicle was not repaired. The failure mileage was approximately 40,000.
Electrical system, Feb 14, 2023
The contact owns a 2019 Chevrolet Equinox. The contact stated that the vehicle was able to be started without the key fob inside the vehicle. The key fob was at the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,071.
Steering, Feb 3, 2023
I own a 2019 Chevy Equinox which has developed an issue with the steering, the same as occurred with earlier models. When driving straight for brief periods of time, the steering resists turning either direction to follow the road changes. The wheel is stiff and requires additional effort to adjust. I only have about 30K miles on my car. This is very uncomfortable and lacks for any feeling of security. This could cause a skid on icy and snowy roads that we have now. I see there is no recall for this but I am very concerned for my wife driving the car. This is now a regular occurrence and at any speed.
Engine, Feb 2, 2023
The vehicle is operating on reduced power and shuts of almost immediately. After plugging a scan tool in and reading the codes, it said the crankshaft timing was over advanced and the sensor needed to be changed. I've changed all four sensors (both crank and cam sensors). The engine shows no codes, but when I crank it, it immediately reduces power, shuts off, then shows the same codes. After trying a few times, it says the ECM, MAP sensor, and heat sensors are bad. When I disconnect, then reconnect the battery, it only shows the crank sensor code. The check engine light goes off, but comes on again right before the engine shuts off each time. As a result, the vehicle has been sitting since 10/4/22 due to it shutting off suddenly in traffic. I've had to change the battery twice during this time due to the battery completely dying and a jump start doesn't work.
Electrical system, Jan 25, 2023
The car keeps shutting off at the light. I had to have it towed home. I have videos that I can’t upload here
Service brakes, Hydraulic, Jan 20, 2023
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving approximately 60 MPH and depressing the brake pedal, the cruise control failed to immediately deactivate. Additionally, the brake pedal was very hard while being depressed. The contact stated that a message to repair brake assist was displayed. The vehicle was taken to the local dealer who diagnosed that the brake booster was faulty. The vehicle was not yet repaired. The local dealer was contacted and notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 79,000.
Power train, Engine, Fuel/propulsion system, Dec 29, 2022
Purchased 2019 Sept 2021 engine light appeared fixed mass air flow by Reedman Chevy Sept 2022 engine reappears they fixed oxygen sensor Dec 19 2022 engine light reappears. Taken to Reedman 12/28/22 states orifice sensor or tube discover GM is aware of issue bullentin no.:20-NA-047 Reedman refused to honor repairs. States service will be $2,000.00 after contacting GM Protection Plan stated they give a $300 good will offer toward repair however the part is not covered under warranty(confused).
Power train, Engine, Fuel/propulsion system, Dec 29, 2022
I purchased the crossover 2019in or around Sept 2021 the engine light appeared, it was taken to Reedman Toll Chevy of Springfield and they replaced the mass air flow sensor or oxygen sensor. Sept 2022 the engine light appeared again they replaced the oxygen sensor, Dec 19,2022 the engine light appeared again the vehical was taken to Reedman were it remains and I am being told it's th orifice tube(PVC tube). They stated this part is not covered under warranty after research GM bulletin No.: 20-NA-047 states this part is in fact covered. Reedman states the coverage of the service is $2,000.00 I contacted GM warranty dept (Irene) case#9-8392615536 who stated the part is covered also. Reedman refuses to follow the order given under the bulletin and GM.
Service brakes, Dec 22, 2022
I would like to bring to your attention the maintenance issue I experienced as it could have been catastrophic. On December 15, 2022 I was driving home from work in Dallas. I was going about 40 mph when the vehicle in front of me started to slow down, so I was going to as well. However, when I tried to, my brake pedal wouldn’t move. I tried again and still nothing. Now my engine light comes on and a “service brake assist” warning is popping up on my dash. I took my foot off the gas to slow down in time and was able to pull to the side of the road. There were NO warnings that this was coming! Please reference this link for other examples of this issue.... https://www.carproblemzoo.com/chevrolet/equinox/service-brakes-problems.php
Fuel system, Gasoline, Electrical system, Nov 28, 2022
The contact owns a 2019 Chevrolet Equinox. The contact stated the vehicle failed to start, with the check engine warning light illuminated. The contact was able to jumpstart the vehicle and drove to an independent mechanic however, the battery failed after turning off the vehicle. The mechanic associated the failure with NHTSA Campaign Number: 19V667000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 46,568.
Fuel/propulsion system, Nov 18, 2022
I see that she is a leak from my fuel tank, so when i researched it online i see there was a recall on it previously. From my understanding this is a safety hazard. It also states there arent any open recalls on my vehicle but i want to make sure this was completed and replaced.
Fuel/propulsion system, Oct 19, 2022
Gas gauge will not go all the way to full. It stops just over 3/4 of a tank, no matter how much fuel you put in the tank. There is no way to accurately determine how much fuel is in the vehicle at any point and time. This is a safety hazard because we could be stranded on the side of the road, not knowing the vehicle would run out of fuel. Also, occasionally when you crank the vehicle, you get a strong odor of fuel in the cabin, when running the A/C. There is nothing specific that is being done differently, and it does not happen every time. We bought this vehicle on 9/18/22 with 27,602 miles on it and as of today, it has 28,594 miles on it. After purchasing it, we noticed the fuel gauge issue and I researched it online, finding out it is a common issue and GM claims to have no idea how to fix it.
Power train, Sep 28, 2022
The contact owns a 2019 Chevrolet Equinox. The contact stated that while stopped at a light, the engine failed to engage while the accelerator pedal was depressed, and the RPM failed to increase. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the contact needed transmission fluid however, the failure recurred. The contact was concerned that while driving the failure might cause an accident. The vehicle was not diagnosed. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was approximately 50,002.
Other or unspecified, Engine, Fuel/propulsion system, Sep 25, 2022, crash
Check engine lite want go off low acceleration and. reduce Engine power light came on today .Just got the car in March . Low engine power light came on was on eway and had to pull over . And someone almost hit my kids and I
Other or unspecified, Engine, Sep 23, 2022
I've taken my car to the Springfield chevy dealership at 840 Baltimore Pike, Springfield, PA 19064 several time. The time the replaced mass airflow sensor had to be replaced or the oxygen sensor last year. I received a message from Onstar An issue with the emissions system in your 2019 Chevrolet Equinox has been detected. Please service your vehicle within 7 days. Which was the same message for berfore, Wayne the techn stated it the battery which is incorrect I informed him of the Onstar message and told him how the car would shut-off and wouldn't start. I had two battery test perform and was told the battery, starter and charging system all passed. He stated we have to change the battery as a starting point and work from there which is ridiculous. I stated if this is so why wasn't this mention in the Onstar Diagnostic Alert. My car was there for six hour and no one call I had to contact them around 4pm and they close at 4:30pm no customer service.