2023 Chevrolet Equinox
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 95 owner complaints filed for this model year. This is the 18th highest complaint count among 21 Equinox model years with reports.
Of the 2023 reports, 4 involved a crash. 3 people were injured.
What owners report most often
Recalls and investigations
Child seat, vehicle latch anchorMay 11, 2023
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
Campaign 23V339000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerDec 15, 2022
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.
Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.
Campaign 22V929000 on NHTSA.gov
SeatsSep 29, 2022
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
Campaign 22V724000 on NHTSA.gov
Representative owner complaints: electrical system
12 reports, newest first. Show all
Electrical system, Other or unspecified, Engine, Aug 23, 2026
The ongoing issues with my 2023 Chevrolet Equinox, VIN [XXX], which I have brought to your dealership multiple times for the same unresolved problem. I was told three separate times that the engine light was fixed. I checked the vehicle today, and the engine light is still on. I was misled three times. Since purchasing this vehicle, I have not been able to drive it. Instead, I have spent the last four weeks repeatedly picking up and dropping off the car at your dealership. The vehicle has spent more time in your service department than with me. This has caused significant loss of time, money, and peace of mind. You have wasted my time, energy, and resources, and your team has already put 95 miles on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Engine, Fuel/propulsion system, Aug 16, 2026
From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic spent six hours diagnosing and attempting repairs, yet the vehicle continues to display serious fault codes, including: EVAP System Switching Valve “B” Performance / Stuck Open DC/DC Converter Voltage Sensor “A” Range/Performance
Electrical system, Other or unspecified, Feb 22, 2026
I can be driving at speeds up to 40 -60mph. The car will just shut down on high way, putting not only myself but children at risk of a crash. The car will start reduced power engine, and the engine will start to stall and completely shut down. I have taken it to nick chevy in tarentum pa multiple times regarding this issue. They state software issue. But every so many months it does it again. Putting my life and children life in danger for just stopping on major highways.
Steering, Electrical system, Fuel/propulsion system, Dec 24, 2024
Electronics continually work in a “muted” manor. Not enough heat from the seat, steering wheel etc. Park assist and cruise control disengage on their own. Infotainment screen fails to recognize key fob and reboots radio. Entire camera system frequently goes out with an error that no cameras are even hooked up. HVAC system runs way too cold. Blower cuts out. Random vents will work, others don’t or struggle. Zero airflow out of the rear vents. Excessive water drips out of vehicle from several spots while either minimal or no exhaust coming from tailpipe. Sometimes exhaust comes from under the hood. Transmission shifts when it shouldn’t and doesn’t when it should. Grinding sensation from gas pedal upon accelerating. Very sluggish. No power. Rpms reach 3000-4000 trying to accelerate down steep inclines. Gravity is no match for this vehicle. Long shifts cause vehicle to remain in a state of constant braking. Getting only 18 mpg. Can’t maintain speed. Every shift is felt in pedals and steering wheel. Pulls to different sides after each shift. Power steering much too tight and difficult to turn. Numerous times fuel has failed to reach the engine. Not having control of acceleration, steering and no winter warmth is dangerous. At best. It’s downright deadly. DePaula Chevrolet will do absolutely nothing. GM corporate was also no help. This vehicle is destroying me financially and cost me my job. These problems have been happening daily since two miles after I left the lot on the date of purchase.
Electrical system, Service brakes, Fuel/propulsion system, Dec 9, 2024
Multiple problems since vehicle was bought brand new 2023 with 9 miles on it. 1st time - high pressure fuel pump died doing 70mph on high way. Took them 3 months to repair it. 2nd time- breaks completely stopped working while driving, all lights came on. They cleared the code and said to drive it. 3rd time- 2 days later breaks keep pushing through. They will not address it. 4th time- broke down with check engine light on high way. Turned off then on again light goes away, never saved a code. 5th time- will not shift out of 4th gear on high way. Dealer said they could not replicate this. It has not stopped doing this along with throttle response being dangerously poor.
Electrical system, Other or unspecified, Nov 7, 2024
My trunk unlocked every time I put my vehicle in park. This has happened a few months ago as well.
Electrical system, Oct 29, 2024
Water leak flooding the rear passenger compartment floor and the rear spare tire well. The water appears to be entering at the rear pillars. On the left rear leak, it is entering the fuse panel. The right rear leaks by the power outlet. I fear this is going to cause corrosion and create problems in the future. I removed almost 2 gallons of water from the rear floor with a carpet extractor. I was able to pull a drain plug in the rear spare tire well to remove that water. The moisture in the vehicle condensates on the inside windshield, moon/sunroof and the rear back glass making it difficult to leave in an emergency without first wiping all the window down with a towel. FYI: I am the brother of the vehicle owner. She has stage 4 lung cancer and I am handling things for her.
Electrical system, Mar 13, 2024
My car is having serious problems regarding its touch screen. 3 times a week the screen stops working and the car audio makes an unbearable noise. It doesn't allow me to use the GPS, it doesn't allow me to take calls and it presents problems in terms of technology.
Electrical system, Jan 24, 2024
Battery wil not charge or stay charged. Battery have been replaced twice the issue presist.
Electrical system, Nov 10, 2023
Vehicle doesn't start all the time. Also has shut down when driving.everything shuts down.then it will start back up in about a minute or two. Had it at dealer and the can't find any problems or codes.
Electrical system, Lane departure, Oct 24, 2023
The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at various speeds, the infotainment screen failed to operate as needed. Additionally, the back-up camera image appeared on the screen while driving. The contact stated that the Blind Spot sensors failed to operate as needed. The vehicle was taken to a dealer and the contact was informed there was a Service Bulletin in reference to the failure. The manufacturer was also notified of the failure and informed the contact that there was no repair for the defect. The vehicle was not repaired. The failure mileage was approximately 5,000. The VIN was not available.
Electrical system, Feb 27, 2023
The contact's wife owns a 2023 Chevrolet Equinox. The contact stated that while driving at various speeds, the check engine, ECM, and traction control warning lights illuminated. The contact also stated that the vehicle failed to accelerate above 60 MPH, with the accelerator pedal depressed to the floorboard. The contact stated that on several occasions, the vehicle failed to turn off or start up while depressing the START/STOP button. The vehicle was taken to a dealer where the vehicle was diagnosed with a loss of communication codes; however, the dealer was not certain of how to repair the vehicle. The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 5,321.