2023 Chevrolet Equinox
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 95 owner complaints filed for this model year. This is the 18th highest complaint count among 21 Equinox model years with reports.
Of the 2023 reports, 4 involved a crash. 3 people were injured.
What owners report most often
Recalls and investigations
Child seat, vehicle latch anchorMay 11, 2023
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
Campaign 23V339000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerDec 15, 2022
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.
Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.
Campaign 22V929000 on NHTSA.gov
SeatsSep 29, 2022
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
Campaign 22V724000 on NHTSA.gov
Representative owner complaints: fuel system
5 reports, newest first. Show all
Fuel system, Gasoline, Jul 2, 2026
See attached document for complaint.
Fuel system, Gasoline, Nov 5, 2025
The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at approximately 65 MPH, he observed a "reduced engine power " message appear and the check engine warning light illuminated. Additionally, the vehicle lost power. The vehicle was steered to the side of the road, where the vehicle stalled. The vehicle was not able to restart immediately, but it restarted 45 minutes later, the failure persisted. The vehicle was then taken to an independent mechanic, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately five months later. The contact stated that during the last failure the vehicle was not able to be restarted. The vehicle was towed to the same independent mechanic, where it was diagnosed that the fuel pump and the entire fuel pump system needed to be replaced. The vehicle was not repaired due to the parts being on a national backorder. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.
Fuel system, Gasoline, Apr 4, 2025
The contact owns a 2023 Chevrolet Equinox. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was restarted; however, while the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while driving on a four-lane busy highway. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 39,000.
Fuel system, Gasoline, Engine, Jan 9, 2025
The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was restarted after two or three attempts each time. The check engine warning light was illuminated and the OnStar app notified her of fuel issues. The vehicle was taken to a dealer where it was diagnosed that the high-pressure fuel pump and the feed pipe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 37,000.
Fuel system, Gasoline, Dec 11, 2023
The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at 45 MPH and exiting a ramp to merge onto the highway in oncoming traffic, the contact depressed the accelerator pedal and the vehicle failed to respond as intended. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with a failed high-pressure fuel pump module. The vehicle was not repaired. The contact was informed that the parts to complete the repair were unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.