2003 Chevrolet Malibu
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 611 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Malibu model years with reports.
Of the 2003 reports, 37 involved a crash and 4 involved a fire. 26 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Campaign 14V400000 on NHTSA.gov
Fuel system, other, storage, tank assembly, pressure relief devicesMar 12, 2007
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
Campaign 07E021000 on NHTSA.gov
Vehicle speed control, accelerator pedalNov 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IN HOT AMBIENT CONDITIONS, THE ACCELERATOR PEDAL ARM MAY STICK AT THE ATTACHMENT TO THE BRACKET AND NOT RETURN TO THE ENGINE IDLE POSITION WHEN THE OPERATOR LIFTS HIS FOOT FROM THE ACCELERATOR PEDAL.
FAILURE TO RETURN TO IDLE COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE ACCELERATOR PEDAL ARM AND REPLACE THE ACCELERATOR AND BRAKE PEDAL ASSEMBLY WITH A NEW ASSEMBLY, IF NECESSARY. THE RECALL BEGAN ON DECEMBER 20, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Campaign 04V528000 on NHTSA.gov
Representative owner complaints
611 reports, newest first.
Steering, Vehicle speed control, Engine, Dec 5, 2015
MY SON WAS DRIVING THE 2003 CHEVROLET MALIBU ON THE HIGHWAY WHEN THE THEFT PROTECTION SYSTEM SUDDENLY KICKED IN AN SHUT OFF THE ENGINE CAUSING HIM TO LOSE SPEED AND POWER STEERING AND FORCING HIM TO STOP ON THE HIGHWAY. THEN HE HAD TO SIT THERE 10 MINUTES WITH THE KEY TURNED ON TO RESET THE THEFT SYSTEM BEFORE HE COULD START THE CAR AGAIN AND GET OUT OF A DANGEROUS SITUATION. THE IGNITION AND KEY WAS ALREADY READY REPLACED UNDER THE RECALL TOO.
Electrical system, Nov 12, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. AFTER A FEW MINUTES, THE VEHICLE WAS ABLE TO BE RESTARTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Exterior lighting, Nov 10, 2015, fire
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. APPROXIMATELY TWO YEARS AGO, THE CONTACT NOTICED THAT THE HEADLIGHT LENSES WERE FOGGED. THE FIXTURES WERE REPLACED AND THE CONTACT NOTICED THAT THE LENSES AND PLUGS WERE MELTED. THE ENTIRE HEADLIGHT ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Power train, Other or unspecified, Nov 9, 2015
THE IGNITION KEY CYLINDER WILL NOT ALLOW MY KEY TO GO TO A VERTICAL POSITION WHEN TURNING MY CAR TO THE OFF POSITION. THE CAR WOULD BE STATIONARY AND IN THE PARK POSITION, AS A RESULT, THE CAR STAYS ON AND MY BATTERY GETS DRAINED AND I NEED A JUMP ALL THE TIME. I STARTED DETACHING THE BATTERY WHEN I GO IN AND OUT OF STORES AND OVERNIGHT WHEN SLEEPING AND RECONNECTING WHEN I GO TO A NEW DESTINATION. I REPORTED THIS TO THE CHEVROLET DEALERSHIP AND THEY GAVE ME A KEY, TELLING ME THE PROBLEM WAS THE SIZE OF THE HOLE MY KEY RING HAD. NEEDLES TO SAY THE PROBLEM STILL EXISTS. I HAD NOT DRIVEN IT SINCE MAY OF 2015. NOW THAT THE WEATHER IS GETTING COLDER, I DON'T WANT TO KEEP GOING ON WITH THIS HASTLE. I AM NOT FINANCIALLY ABLE TO RECTIFY THIS SITUATION OUT OF POCKET, YET, THERE HAS BEEN A RECALL ON THE IGNITION SWITCHES. YOU WOULD NOT WANT TO BE IN MY SHOES. I PRAY I WILL BE ABLE TO GO TO A CHEVROLET DEALERSHIP TO FIX OR REPLACE A SWITCH FOR ME. IF NOT, GOD WILL BLESS ME FOR I AM NOT AT FAULT FOR THIS FAULTY IGNITION SWITCH. I SPOKE WITH T CHEVROLET DEALERSHIP THIS MORNING AND THE ONLY THING THEY COULD DO WAS PUT MY VEHICLE IDENTIFICATION NUMBER IN AND FILE A COMPLAINT. THE COMPLAINT NUMBER IS 8-1656466940.
Electrical system, Oct 28, 2015
IGNITION MODULE SWITCH BAD, CAR WILL NOT START, THEFT DEVICE WILL NOT RE-SET CAUSING CAR NOT TO START. MANY COMPLAINTS ONLINE. THIS HAS TO BE DEFECT.
Engine, Oct 19, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND THE ANTI-THEFT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Electrical system, Oct 19, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. THE CONTACT STATED THAT THE THEFT SYSTEM FAILED. THE THEFT SYSTEM ENGAGED INDEPENDENTLY AND CAUSED THE ENGINE NOT TO START. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RESET THE THEFT SYSTEM, HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Power train, Vehicle speed control, Engine, Oct 14, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, AFTER STOPPING THE VEHICLE, IT STALLED. THE VEHICLE WAS RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 04V528000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT CYLINDER TWO WAS MISFIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 214,000.
Electrical system, Oct 6, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND THE ANTI THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
Electrical system, Sep 26, 2015
NOT SURE WHAT THE PROBLEM IS BUT THERE ARE OTHER COMPLAINTS FOR SAME VEHICLE. SOME HAVE NOTED REPAIR AND STILL THE PROBLEM OCCURS. CAR WILL NOT START (SOME HAVE STALLED WHILE DRIVING) AND MUST LEAVE KEY IN CERTAIN POSITION FOR 10-15 MINUTES BEFORE IT WILL START AGAIN. THIS IS MY MOTHER'S CAR AND I WAS WITH HER SEVERAL WEEKS AGO AND WE PULLED OUT OF PARKING SPACE AND IT DIED AND WOULD NOT START (ANTI-THEFT LIGHT ALSO FLASHES). THANK GOODNESS WE WERE NOT IN THE LINE OF HEAVY TRAFFIC AND A NICE MAN PUSHED OUR CAR OUT OF THE WAY OF INCOMING TRAFFIC TO THE LOT. AND THANK GOODNESS WE WERE AT A DR'S OFFICE (WHERE MY ILL 85 YEAR OLD MOM HAD BEEN) SO WE COULD GO INSIDE OUT OF THE 90 DEGREE HEAT. THIS CAR NEEDS TO BE RECALLED AND DON'T KNOW WHY IT HAS NOT BEEN. I AM EXTREMELY CONCERNED THAT MY MOM WILL BE DRIVING AND THIS CAR WILL QUIT AND SHE WILL BE HIT AND GOD FORBID THERE BE A FATALITY. I HAVE ALSO JUST EMAILED GM ABOUT THIS AS WELL. MY MOM OBVIOUSLY IS NOT IN A FINANCIAL SHAPE TO RUN OUT AND BUY A NEW CAR. IT ONLY HAS 43K MILES AND SHE SHOULD NOT HAVE TO PURCHASE ANOTHER CAR JUST BECAUSE GM WILL NOT TAKE CARE OF THEIR IMPROPERLY FUNCTIONING CARS! THEY MUST HAVE SEEN ALL OF THE OTHER COMPLAINTS FOR THIS SAME THING. SO, NOT SURE IF ELECTRICAL, ENGINE, BUT SOMETHING IS OBVIOUSLY WRONG! AND PUTTING LIVES AT RISK!
Electrical system, Sep 23, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) PREVIOUSLY, BUT THE CONTACT EXPERIENCED THE FAILURE AFTER THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Other or unspecified, Sep 20, 2015
I HAVE HAD THE THEF SYSTEM IN MY 2003 CHEVY MALIBU REPAIED MORE TIMES THAN I CARE TO SAY. IT STATED IN 11/7/2006 AND IT HAVE BEEN AN ONGOING THING. I AM A WIDOW AND I AM REALLY AFRAID TO TAKE THIS CAR OUT AT NIGHTS IN FEAR THAT IT MIGHT LEAVE ME STRANDED. THE FIRST TIME IT COST ME $351.74 TO REPAIR THE THEFT SYSTEM. THEN IT WENT AGAIN IN 6/7/2008 THE SAME THING HAPPENED. THIS COST ME $483.37. IT RAN FOR A LITTLE WHILE THEN THE KEY WOULDN'T COME OUT OF THE IGNITION AND YOU COULDN'T TURN THE CAR OFF, BACK TO THE SHOP. THANK GOD THEY DIDN'T CHARGE ME FOR THIS TRIP. THEN ON 8/31/2015 THE THEF SYSTEM LEFT ME STRANDED AGAIN, AND BACK TO THE SHOP TO PAY THEM ANOTHER $538.72. THIS CAR HAS BEEN NOTHING BUT TROUBLE AND VERY EXPENSIVE. I DID COMPLAIN WHEN IT WAS FIRST HAPPENING AND A CUSTOMER REP. TOLD ME THAT IT WAS MY PROBLEM AND THEIR WHERE NO RECALLS ON IT. AFTER ALL THE DEATHS AND PROBLEMS THAT YOUR COMPANY HAS HAD YOU PROBABLY SHOULD RECALL EVERYONE OF THEM AND START OVER FROM SCRATCH. I HAVE DOCUMENTED PROOF THAT THIS CAR IS A PIECE OF JUNK. THANK YOU PAMELA J. SHAK
Electrical system, Sep 15, 2015
CAR TRIES TO START, STALLS AND WILL NOT START. SECURITY SYSTEM LIGHT FLASHES. HAVE TO LEAVE KEY IN RUN POSITION FOR 15 MINUTES UNTIL SECURITY SYSTEM LIGHT QUITS FLASHING, TURN KEY OFF AND THEN START THE ENGINE. HAPPENS MULTIPLE TIMES PER WEEK AND IS HAPPENING MORE FREQUENTLY NOW. WAS TOLD THE PROBLEM WAS CAUSED BY AN AFTER MARKET REMOTE STARTER, HAD IT REMOVED AND AM STILL HAVING THE SAME PROBLEM.
Electrical system, Engine, Sep 14, 2015
ON JULY 20, 2015 COULD NOT ADJUST THE FRONT DRIVER SEAT. ALSO POWER WINDOWS IN THE BACK DRIVER WINDOW WOULD NOT ROLL DOWN OR UP. JULY 23, 2015 WHEN TO GET AN OIL CHANGE AT SEARS WHICH THEY DIDN'T PEFORM DUE TO THEY NEEDED DRIVE TIME TO APPROVE. CHECKED THE OIL IT WAS VERY LOW ADDED 1 QUART ON AUGUST 10 I WAS ON THE FREEWAY GOING SPEED LIMIT CAR STARTED REDUCING ITS SPEED HEARD A LOUD NOISE PULLED OVER COULDNOT DRIVE IT SO I HAD IT TOWED HOME NEXT DAY AIN HAD TO HAVE IT TOWED TO THE SHOP WHERE DRIVETIME TOLD ME TO TAKE IT THEY HAD IT FROM 8/11/2015-8/25/2015 ON AUG 26 THEY SO CALLED PUT A NEW ENGINE IT WAS ONLY 1 DAY LATER THE CHECK ENGINE LIGHT CAME ON AND IT OVERHEATED TOOK IT BACK TO THE SHOP AND THEY SAID IT NEEDED THE CAT CONVERTER REPLACED IN WHICH IT WAS NOT COVERED AT THAT TIME ON THE 28 IT WAS APPROVED BY THE TIME I WAS INFORMED DRIVE TIME HAD MY CAR REPO DUE TO NONPAYMENT I FEEL THAT I SHOULD NOT MAKE A PAYMENT UNTIL MY CAR WAS FIXED THE RIGHT WAY.
Engine, Sep 9, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART. THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS RECOMMENDED TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Vehicle speed control, Aug 31, 2015
DRIVING CAR AT ABOUT 30MPH, TOOK MY FOOT OFF THE ACCELERATOR PEDAL AND THE CAR CONTINUED TO ACCELERATE. BROUGHT TO CHEVROLET SERVICE,, AND THEY REPLACED ACCELERATOR CABLE. I RESEARCHED THE ISSUE, AND THERE WAS A CAMPAIGN ID 04V528000. TO REPLACE SENSING AND DIAGNOSTIC MODULE. SERVICE MANAGER SAID THAT WAS DONE 1-10-05 ON THIS CAR. IF THIS IS NOT THAT ISSUE, THEN THIS IS A NEW SAFETY ISSUE WITH A DIFFERENT PART FAILING THAT COULD RESULT IN A VEHICLE CRASH.
Steering, Service brakes, Engine, Aug 12, 2015
THIS HAS HAPPENED FIVE TIMES NOW, I AM DRIVING AND THE ENGINE JUST SHUTS OFF, I CAN NOT BRAKE I CAN NOT STEER, I STILL HAVE LIGHTS ON THE DASHBOARD. IT HAPPENS WHEN I AM GONG ABOUT 20 TO ABOUT 35 MILES PER HOUR. I AM AFRAID TO DRIVE ON THE HIGHWAY. I DO NOT KNOW IF IT WILL HAPPEN AT A HIGHER SPEED! IT DID IT THE FIRST TIME BACK IN JUNE 2015 MY DAUGHTER WAS DRIVING, THEN AGAIN LAST FRIDAY AUGUST 7TH FOUR MORE TIMES WITH IN 10MINUTES AND A FEW MILES APART. IT IS LIKE SOMEONE JUST TURNED THE CAR OFF WHILE I AM DRIVING?
Electrical system, Jul 31, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT MENTIONED THAT IT TOOK MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Vehicle speed control, Jul 22, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. WHILE DRIVING AT 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND BECAME STUCK. THE CONTACT HAD TO APPLY FORCE AND LIFT THE PEDAL UP WITH HER HAND, IN ORDER TO RELEASE THE PEDAL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V528000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Electrical system, Jul 17, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. WHILE PARKED, THE VEHICLE FAILED TO START AND THE ANTI- THEFT LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Electrical system, Exterior lighting, Equipment, Jul 13, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY WOULD NOT EJECT FROM THE IGNITION. THE DEALER REPAIRED THE VEHICLE ACCORDING TO A RECALL FOR THE IGNITION SWITCH, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE AND THE AIR CONDITIONER DID NOT FUNCTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 33,345.
Electrical system, Jul 8, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ANTI-THEFT WARNING LIGHT ILLUMINATED WHEN THE IGNITION KEY WAS TURNED TO START THE VEHICLE. THE CONTACT ALSO STATED THAT THE KEY FAILED TO TURN AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC ON SEVERAL OCCASIONS BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Electrical system, Fuel/propulsion system, Jul 6, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ANTI-THEFT SYSTEM LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FUEL PUMP WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE MECHANIC. THE TECHNICIAN ASSESSED THAT THE FUEL PUMP WAS WORKING UP TO SPECIFICATIONS AND DETERMINED THAT THE ANTI-THEFT SYSTEM CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.
Electrical system, Jun 24, 2015
FIRST TIME INCIDENT OCCURRED WAS 6/18/15, TWICE ON 6/23/2015 AND ONCE ON 6/24/15. THEFT SYSTEM CAUSED CAR NOT TO START; PERFORMED TROUBLE SHOOTING METHOD ACCORDING TO OWNER'S MANUAL (LEAVING KEY IN IGNITION ON POSITION WAIT 10 MINUTES FOR THE THEFT SYSTEM TO STOP BLINKING, TURN KEY IN IGNITION TO OFF THEN RESTART) WHICH DOESN'T INDICATE FURTHER ACTION TO TAKE IF PROBLEM PERSISTS. TOOK IT TO RYAN CHEVROLET DEALER IN MONROE, LA ON 6/24/15 WHERE SERVICE ADVISOR TRAVIS STUART SAID 125.00 DIAGNOSTIC CHARGE HAS TO BE PAID TO FIND OUT THE PROBLEM WHICH I'VE ALREADY INDICATED WHAT IT WAS AND WAS UNABLE TO FIX THE ISSUE WHICH IS AN URGENT SAFETY CONCERN BECAUSE ACCORDING TO HIM THE DEALERSHIP WAS BEHIND AND BACKUP IN REPAIRS. HE SCHEDULED FOR ME TO COME IN FOR 6/26/15 AT 8AM WHICH TRAVIS STATED WAS THE EARLIEST APPOINTMENT AVAILABILITY HE HAD. SPOKE TO CHEVROLET.COM LIVE CHAT CUSTOMER CARE REPRESENTATIVE ALEXANDRIA ON 6/24/15 SHORTLY AFTER 9PM AND STATED TO HER THE PROBLEM ALONG WITH WHAT THE DEALERSHIP TOLD ME. ALEXANDRIA TOLD ME THAT THERE WERE NO RECALLS FOR THIS TYPE OF ISSUE REGARDING 2003 CHEVY MALIBU, OWNER'S MANUAL IS JUST A STEPPING STONE AS A GUIDELINE, VEHICLE IS OVER 10 YRS OLD SO IT IS NO LONGER UNDER WARRANTY AND REPAIRS HAVE TO MADE AT MY OWN EXPENSE WITH NO TYPE OF REIMBURSEMENT TO THE CUSTOMER. I WAS NOT AWARE THIS VEHICLE WAS A RECALL UNTIL I WENT TO THE DMV TO GET IT REGISTERED IS WHERE I WAS INFORMED REGARDING THIS PARTICULAR MAKE/MODEL OF THIS VEHICLE. I SHOULDN'T HAVE TO PAY FOR SOMETHING THAT IS AN MANUFACTURER DEFECT GM IS KNOWINGLY AWARE OF INDICATED IN THEIR OWNER'S MANUAL NOR I SHOULD BE HELD ACCOUNTABLE FOR SOMETHING THROUGH NO FAULT OF MY OWN. I AM FEARFUL OF DRIVING THIS VEHICLE TO WORK OR SCHOOL PUTTING MY LIFE AT RISK EVERYDAY.
Power train, Vehicle speed control, Service brakes, Jun 18, 2015
COMPUTER PROBLEM 2003 CHEVY IMPALA 6 CYL FRONT WHEEL DRIVE AUTOMATIC 130000 MILES THIS RECENTLY STARTED, THE TRACTION ON LIGHT AND THE ABS YELLOW LIGHTS ON DASH STAY ON. RARELY DO THEY GO OFF, ONLY A FEW TIMES. THE SQUARE INDICATOR LIGHT SAYS "SERVICE TRACTION CONTROL" LIGHT COMES ON WHEN I START THE VEHICLE, STAYS ON FOR 1-2 MINUTES THEN GOES OFF. BUT THE TRACTION CONTROL LIGHT AND THE ABS LIGHT REMAINS ON. HOW CAN I RESET THIS OR WHAT TO NOT HAVE A TRIP TO THE EXPENSIVE AUTO REPAIR SHOP. I HAVE NO PROBLEM WITH THE ABS BRAKES TO OPERATE CORRECTLY, NO DELAYS OR BRAKE HESITATION WHEN I PRESS THE BRAKE PEDAL IN USE. HELP ME OUT WITH A GOOD SOLUTION. I WILL GREATLY APPRECIATE YOUR RESPONSE.