2009 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 520 owner complaints filed for this model year. This is the 10th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2009 reports, 14 involved a crash and 9 involved a fire. 7 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Campaign 21V052000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
Representative owner complaints: air bags
246 reports, newest first. Show all
Air bags, Jun 21, 2017
I AM VERY FRUSTRATED THAT A YEAR LATER AND WE HAVE NO FIX FOR THIS PROBLEM. I HAVE TO SEND MY SON OF IN THIS VEHICLE EVERYDAY AND WORRY. WHY IS IT TAKING THIS LONG WHEN IT CAN CAUSE A HORRIFIC PROBLEM.
Air bags, Jun 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (JIM ELLIS) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Other or unspecified, Jun 1, 2017
I HAVE A CONCERN ABOUT THE DASH BOARD AROUND THE PASSENGER AIR BAG. . THE DASH IS CRACKING AROUND THE PLASTIC COVER AND I KNOW OF 2 OTHER TRUCKS THAT HAVE DONE THE SAME THING? I HAVE READ DIFFERENT ARTICLES ABOUT PEOPLE WHO HAVE HAD THE SAME ISSUES AND THE DEALER TELLS THEM IT'S TOO BAD AND THEY WILL NOT WARRANT THE REPAIRS. THIS TO ME IS A VERY VERY BAD SAFETY MATTER JUST BECAUSE IF YOU ARE IN A BAD WRECK AND THE AIR BAG DOES DEPLOY THERE IS A GOOD CHANCE THE DASH WILL POP THE BAG IF IT DOESN'T BLOW THE DASH BOARD UP AND SEND PLASTIC PROJECTILES FLYING ALL OVER THE PLACE POSSIBLY BLINDING OR KILLING YOU FROM THE SCRAPNAL PLASTIC PIECES. HAS ANYONE ELSE COMPLAINED ABOUT THE DASH BOARDS BEING DEFECTIVE?
Electrical system, Air bags, May 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. WHILE DRIVING 70 MPH, THE INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE MODULE BECAME ERRATIC AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT LEFT A VOICE MESSAGE FOR THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 186,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Seat belts, May 22, 2017
2009 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO CORRODED AND FAULTY SDM MODULE. *LD CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *LD THE CONSUMER STATED THERE WAS WATER LEAKING INTO DRIVER'S FLOORBOARD AREA AND UNDERNEATH THE PADDING. THE BRAKE CABLE GROMMETS IN THE FIREWALL, AND SHEET METAL BODY SEAMS THAT WERE NOT PROPERLY SEALED OR NOT SEALED AT ALL. THE VEHICLE WAS REPAIRED. *JS THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED THE RECALL DUE TO THE VEHICLE NOT BEING DRIVEN IN NORTHEASTERN STATES WITH SNOW. THE CONSUMER BELIEVES HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL SINCE IT EXHIBITED THE SAME FAILURE. *JS
Air bags, May 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 12, 2017
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 1, 2017
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE DID NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS EXCESSIVE CORROSION ON THE SRS MODULE CASE AND THE SURROUNDING AREAS. THE CONTACT WAS REFERRED TO THE DEALER BECAUSE SIMILAR VEHICLES WERE ISSUED A RECALL FOR THAT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE VIN DID NOT QUALIFY FOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Electrical system, Air bags, Apr 27, 2017
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER THE FIRST TIME, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE MODULE FAILED. THE CONTACT REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,518.
Air bags, Apr 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 7, 2017
TAKATA RECALL, OUR TRUCK HAD A RECALL ON IT 07?2016. I HAVE CALLED THE DEALER SEVERAL TIMES. THEY SAY THEY DO NOT HAVE WHAT IT TAKES TO FIX IT.
Air bags, Mar 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/19/17 *LJ UPDATED 05/04/2017*JS
Air bags, Feb 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 13, 2017
MY AIR BAG SENSOR LIGHT CAME ON AND WILL NOT GO OFF. THE DEALER THAT I DEAL WITH WANTS ME TO PUT IN A NEW SENSOR IN, AND IT WILL COST ME AROUND $500.00. THEY SAID THAT IF I WAS TO GET INTO AN ACCIDENT, THE AIR BAGS AND THE SEATBELTS MIGHT NOT DEPLOY. SHOULD THIS BE A RECALL ITEM?
Air bags, Feb 7, 2017
"TAKATA RECALL" THE AIRBAG SERVICE MAINTENANCE THE VEHICLE WAS STATIONARY STARTED IT AND THE WARNING AIRBAG SERVICE LIGHT CAME ON STATING THE AIRBAG NEEDED MAINTENANCE. I DID NOT ASK FOR THIS I NEED THIS ISSUE ADDRESSED ASAP.
Air bags, Jan 30, 2017
TAKATA INFLATORS: I BELIEVE MY VEHICLE IS ON A RECALL LIST FOR FAULTY AIRBAG INFLATORS.
Air bags, Jan 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ *CN
Air bags, Jan 18, 2017
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 3, 2017
2009 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD
Air bags, Jan 3, 2017
2009 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD
Air bags, Dec 30, 2016
AIRBAG LIGHT ON AIRBAGS DISABLED SAFETY CONCERN VEHICLE IS NOT AS POTENTIALLY AS SAFE AS IT WAS DESIGNED TO BE. THE SDM (AIRBAG MODULE) HAS WATER INTRUSION AND CAUSED CORROSION INSIDE THE SDM AND CAUSED THE CIRCUIT BOARD TO BURN OUT NO FUSES WERE BLOWN WHICH IS A CONCERN AS WELL BECAUSE THE BOARD HAD BURN COMPONENTS FROM THE WATER INTRUSION. GM HAD A PREVIOUS RECALL ON THIS PROBLEM IT APPEARS THIS VEHICLE HAD THE RECALL AS IT HAD THE JUTE FROM THE CARPET REMOVED FROM THIS AREA ABOVE THE SDM THIS RECALL WAS PURPOSIVELY A CANADA RECALL 09270C - MATERIAL OVER SENSING AND DIAGNOSTIC MODULE I TALKED TO GM ABOUT THIS THEY WILL DO NOTHING FOR THIS EVEN THOUGH THEY KNOW OF A PROBLEM THIS IS A REAL SAFETY CONCERN NOT ONLY FOR THE AIRBAG BUT FOR THE MODULE BURNING UP THE CIRCUIT BOARD AS WELL POTENTIAL FIRE IN THE VEHICLE I WOULD LIKE IT FIXED BY THE MANUFACTURE
Air bags, Dec 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V831000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.