2011 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 638 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2011 reports, 29 involved a crash and 6 involved a fire. 39 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
Suspension, rear, axle, spindleJan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V007000 on NHTSA.gov
Suspension, rear, axle, spindleDec 17, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V643000 on NHTSA.gov
Representative owner complaints: air bags
319 reports, newest first. Show all
Air bags, May 18, 2021
2011 Chevrolet Silverado. Consumer writes in regard to Takata Airbag Safety Recall. THE CONSUMER STATED THAT THE DEALER ADVISED THE DASHBOARD COULD BE DAMAGED DURING THE SAFETY RECALL REPAIR PROCESS. THE CONSUMER WOULD HAVE TO INCUR THE COST FOR THE REPAIRS TO THE DASHBOARD SHOULD IT BECOME DAMAGED. THE CONSUMER DECLINED TO HAVE THE RECALL COMPLETED.
Suspension, Air bags, Other or unspecified, May 7, 2021
I BOUGHT TRUCK IN OCT2021 AND IT WAS NOT SOLD TO ME IN WORKING ORDER AS WAD TOLD TO ME THEY TOOK MY MONEY AND THEY WERE DONE.
Air bags, May 4, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS). THE CONTACT STATED THAT RYAN CHEVROLET LOCATED AT 11101 OLIVER RD, MONROE, LA 71201, (318) 390-1765, EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS AVAILABLE FOR THE RECALL REPAIR HOWEVER, THE CONTACT DECLINED THE REPAIR DUE TO A POSSIBILITY THAT THE DASHBOARD MIGHT BE DAMAGED DURING THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Apr 26, 2021
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT'S SON WAS DRIVING APPROXIMATELY 55 MPH, WHEN THE FRONT DRIVER'S AND PASSENGER'S SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT STATED THAT HIS SON CALLED HIM AT THE TIME OF THE FAILURE AND INFORMED HIM THAT THE AIR BAGS HIT HIM ON THE SIDE OF HIS HEAD WHEN THEY INADVERTENTLY DEPLOYED, HOWEVER MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT'S SON DIED THE DAY AFTER THE FAILURE OCCURRED. THE CONTACT WAS STILL AWAITING AN AUTOPSY REPORT FOR THE CAUSE OF HIS SON'S DEATH. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) AFTER THE FAILURE HAD OCCURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,282.
Air bags, Apr 21, 2021
2011 CHEVROLET SILVERADO C1500. CONSUMER WRITES IN REGARD TO REPLACEMENT OF FRONTAL AIRBAGS. THE CONSUMER STATED THE AIRBAG COMPARTMENT HAD HAIRLINE CRACKS. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE. *JS
Air bags, Apr 7, 2021
2011 CHEVROLET SILVERADO C1500. CONSUMER WRITES IN REGARD TO REPLACEMENT OF FRONTAL AIRBAGS. *AS THE CONSUMER STATED THE AIRBAG COMPARTMENT HAD HAIRLINE CRACKS. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE. *JS
Air bags, Apr 5, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SPENCE CHEVROLET BUICK GMC CADILLAC, INC. (11646 US-319, THOMASVILLE, GA 31757, (229) 516-4639) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 29, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MIKE HOVART CHEVROLET (5010 OLD EASLEY BRIDGE RD, EASLEY, SC 29642, (864) 385-7000) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 29, 2021
THIS HAS BEEN AN OPEN RECALL FOR YEARS AND SANDY SANSING CHEVY IN PENSACOLA FLORIDA HAS CONTINUED TO SAY THEY CAN'T FIX IT. WITH THE UPDATE TO THE RECALL INFORMATION IN EARLY FEBRUARY I CALLED THE DEALERSHIP AND THEY STATED THEY ORDERED THE PART BUT IT'S BACK ORDERED FOR TWO WEEKS. IT'S BEEN OVER TWO WEEKS AND NOW THEY HAVEN'T RETURNED MY CALL. I WANT MY TRUCK FIXED OR I WANT IT PURCHASED BACK. IT IS NOT SAFE FOR ANYONE TO RIDE IN MY FRONT SEAT.
Air bags, Mar 21, 2021
CRACKED DASH IN 2 PLACES /COLLISION AIR BAGS RECALL
Air bags, Other or unspecified, Mar 4, 2021
ENTIRE DASHBOARD CRACKING VEHICLE ALSO INVOLVED IN GM RECALL N212328760
Air bags, Mar 2, 2021
NI GOT A NOTICE ABOUT PASSENGER SIDE AIR BAG BEING DEFECTIVE AND JIM BARNARD CHEVROLET CAN'T HELP ME IN THE REPLACEMENT OF THE AIR BAG INFLATOR??? SO, HOW MANY YEARS WILL I HAVE TO WAIT TIL IT'S CORRECTED. BEING A ROAD SAFETY HAZARD, IF MY PASSENGER IS SERIOUSLY HURT, DUE TO GM NOT REPAIRING THE PROBLEM. THEN I CAN SUE GM FOR BIG BUCKS!! NOW THAT I HAVE THE PROOF OF THE DEFECTIVE AIR BAG INFLATOR.
Air bags, Mar 1, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER A DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT WAS FRUSTRATED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## CHEVROLET 2011 SILVERADO ##
Air bags, Other or unspecified, Feb 24, 2021
HAVE A RECALL ON PASSENGER FRONT AIR BAG, ALSO HAVE A CRACKED DASHBOARD
Air bags, Feb 12, 2021
RECEIVED RECALL NOTICE WHEN I PULLED THE AUTO CHECK VIN REPORT FOR MY TRUCK. CALLED AUTONATION CHEVROLET - WACO TO SCHEDULE SERVICE REPAIR AND HAD IT SCHEDULED. DUE TO A SCHEDULING CONFLICT I HAD TO RESCHEDULE MY APPOINTMENT AT WHICH POINT I WAS TOLD THAT GM HAS NOT RELEASED THE INFORMATION TO FIX THIS RECALL. SO MY AIRBAG CAN EXPLODE AND KILL ME BUT GM HAS NOT REMEDY YET AND I WAS GIVEN NO TIMELINE AS TO WHEN A REMEDY WILL BE OR WILL EVER BE AVAILABLE.
Air bags, Feb 9, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JUD KUHN CHEVROLET (3740 HIGHWAY 9 E, LITTLE RIVER, SC 29566, (843) 399-4400) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 8, 2021, crash
VEHICLE WAS INVOLVED IN FRONT IN CRASH AT APPROX. 40MPH ON A CITY STREET. AND AIRBAGS DID NOT DEPLOY. AIRBAGS WERE REPLACED AT A GM DEALERSHIP DUE TO RECALL TOO.
Air bags, Feb 3, 2021
TL* TAKATA RECALL. THE CONTACT OWN A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V381000 (AIR BAGS) AND HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAPITOL CHEVROLET (2855 MAPLE AVE NE, SALEM, OR 97301) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 29, 2021
AIRBAG LIGHT IS ON THOUGH NOT IN A ACCIDENT SEEMS LIKE ALL GM VEHICLES THAT I HAVE OWNED THEY TEND TO GO OFF RIGHT AROUND THE HUNDRED THOUSAND MILE MARK
Air bags, Jan 29, 2021
NO FOLLOW-UP ON RESOLUTION FOR DEFECTIVE AIR BAG
Air bags, Structure, Jan 17, 2021
DASHBOARD IS FALLING APART COULD CAUSE SHRAPNEL IF AIRBAGS DEPLOY
Air bags, Jan 3, 2021
GM RECALL #2049151 (NHTSA #16V381) WAS ISSUED MAY 27, 2016, OVER 4 YEARS AGO. THE STATUS OF THE RECALL HAS REMAINED "INCOMPLETE. REMEDY NOT YET AVAILABLE" FOR YEARS WHILE I DRIVE AROUND IN A VEHICLE THAT THE NHTSA HAS DEEMED UNSAFE, PLACING ME AND MY FAMILY IN DANGER. THE US GOVERNMENT, THROUGH MUST ORDER GM TO COMPLY WITH REPAIRS/REPLACEMENT OF THESE AFFECTED VEHICLES IMMEDIATELY AND ENSURE COMPLIANCE BY SIGNIFICANT AND ON-GOING FINES FOR EACH VEHICLE NOT REMEDIATED UNTIL COMPLIANCE.
Air bags, Structure, Engine, Dec 20, 2020
ALL 4 DOORS ARE RUSTING ON THE BOTTOM EDGE (ROUND SEAM). CRACKS ON DASH ON PASSENGER AND DRIVER SIDE STARTING FROM AIR BAG AND CRACKING OUTWARD. OIL PRESSURE RUNS LOW AND USES 1 QUART OF OIL EVERY 1500 - 2000 MILES
Air bags, Dec 16, 2020
I RECEIVED A RECALL ANNOUNCEMENT IN THE MAIL A FEW YEARS AGO AND AFTER ASKING THE DEALER SEVERAL TIMES, I KEPT RECEIVING THE ANSWER THAT THE FIX WAS NOT AVAILABLE YET. I FINALLY RESEARCHED THE ISSUE I LEARNED THAT CHEVROLET IS SAYING THEY DO NOT HAVE TO FIX IT. I THINK THEY ARE IN COURT ABOUT IT. WHAT DO I DO?
Air bags, Dec 2, 2020
PASSENGER AIR BAG WAS RECALLED IN 2015, DEALER HAS YET TO HAVE PARTS AVAILABLE TO FIX IT. I SPOKE WITH SANDY SANSING CHEVROLET TODAY AND THEY SAID THEY STILL DO NOT HAVE THE PARTS IN TO REPAIR THIS RECALL.