2011 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 638 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2011 reports, 29 involved a crash and 6 involved a fire. 39 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
Suspension, rear, axle, spindleJan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V007000 on NHTSA.gov
Suspension, rear, axle, spindleDec 17, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V643000 on NHTSA.gov
Representative owner complaints: air bags
319 reports, newest first. Show all
Air bags, Feb 2, 2019
TAKATA RECALL: I RECEIVED A RECALL NOTICE YEARS AGO, RECALL #49151. I'VE CALLED THE LOCAL DEALER ENOUGH TIMES THAT THEY KNOW ME AND KNOW WHY I'M CALLING AND HAVE BEEN VERY NICE. THE DEALER SAYS THAT HE NEEDS PART # 2049151 TO FIX THE PROBLEM BUT HE SAYS THE PART IS NOT AVAILABLE. PLEASE HELP. THANKS
Air bags, Jan 28, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 24, 2019
THIS AIR BAG RECALL STILL HAS NOT BEEN RESOLVED AFTER GREATER THAN THREE YEARS. WHY ARE WE STILL ALLOWING CARS WITH TAKATA AIR BAGS TO BE SOLD IN THIS COUNTRY WHE THEY HAVE NOT RESOLVED ISSUES WITH THOUSANDS OF CARS ALREADY ON THE ROAD? ARE YOU WAITING ON A CERTAIN NUMBER OF CITIZENS TO BE INJURED BEFORE TAKING ANY FURTHER ACTION?
Power train, Air bags, Jan 15, 2019
AIR BAG LIGHT IS ON. THIS IS PROMPTING ME TO THINK THAT THIS IS RELATED TO THE TAKATA RECALL. MY 2011 SILVERADO HAS LESS THAN 100,00 MILES. THE TRANSMISSION STARTED MAKING NOISES, THEN IT STOPPED. PRIOR TO THAT NOTHING WAS INDICATED AS GOING WRONG. ONE MONTH LATER, THE TRANSMISSION WILL NOT MOVE INTO GEARS. I HAVE SPENT THOUSANDS OF DOLLARS TO PURCHASE THIS VEHICLE BRAND NEW AND I AM SO DISAPPOINTED IN THE SERVICE THAT I AM GETTING OUT OF IT.ALSO THE INTERIOR IS DETERIORATING. MY RADIO DIALS AND HEAT/AIR CONTROL BUTTONS ARE FADED. THE STEERING WHEEL IS PEELING. I EVEN BOUGHT EXTENDED WARRANTY. MY POWER WINDOW WENT OUT, FIXED BY WARRANTY. THIS TRUCK HAS TOO MANY DEFECTS AND I AM SEEKING SOME ANSWERS AND ASSISTING IN CORRECTING THESE PROBLEMS.
Air bags, Jan 11, 2019
MAY 27,2011 GM ANNOUCED A RECALL OF THE PASSEGER SIDE AIR BAG ON MY TRUCK. RECALL # 16V381. NOW THE DEALER TELLS ME GM IS ASKING Y'ALL TO ALLOW THEM CANCEL THIS RECALL. ARE WE THE CONSUMER EXPECTED TO JUST WAIT FOR SOMEONE TO GET KILLED WHEN ONE OF THESE DEFECTIVE INFLATORS RUPURES?? AND THEN GM MIGHT DO SOMETHING ABOUT IT. GM NEEDS TO BE PROACTIVE AND NOT REACTIVE. LETS GET THESE FIXED BEFORE MY WIFE OR SOMEONE ESLE GETS KILLED.
Air bags, Jan 10, 2019
TAKATA RECALL - NHTSA NUMBER 16V381. MAY 2016. I AM TOLD THAT GM FILED A NOTICE OF INCONSEQUENTIALITY REGARDING THIS RECALL IN AUGUST 2017, ROUGHLY 17 MONTHS AGO. I BELIEVE THE NEXT STEP IS FOR NHTSA TO ACCEPT OR DENY GM'S POSITION. WHEN SHOULD NHTSA'S RESPONSE BE EXPECTED?
Air bags, Jan 2, 2019
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCENIC BUICK GMC CADILLAC (2300 ROCKFORD ST, MT AIRY, NC 27030, (336) 789-9011) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER (ROTOLO CHEVROLET, 16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 13, 2018
TAKATA RECALL NO REMEDY IN TIMELY MANNER.
Air bags, Nov 12, 2018
RECEIVED A RECALL NOTICE JULY 2016 FOR FRONT PASSENGER AIR BAG INFLATORS .. HAVE BEEN CHECKING WEB SITE FOR RECALL AND IT KEEPS SAYING IT'S NET AVAILABLE YET ?? AM COURIOUS AS TO HOW LONG THIS TAKES. IT'S BEEN 2 YEARS
Air bags, Nov 7, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER (HENNA CHEVROLET, 8805 N INTERSTATE HWY 35, AUSTIN, TX 78753, 1-(512) 832-1888) AND THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 16, 2018
I CONTACTED 5 DEALERSHIPS IN MY AREA INQUIRING ABOUT REPLACING THE AIRBAG ON THE RECALL. I GOT A CALL FROM ONLY ONE DEALERSHIP. THEY TOLD ME THAT THEY HAD NO IDEA WHEN THEY MIGHT BE ABLE TO DO THE RECALL REPAIRS.
Air bags, Oct 13, 2018
TAKATA RECALL. I WAS NOTIFIED ABOUT A YEAR AND A HALF AGO THAT MY 2011 CHEVROLET SILVERADO 1500 WAS UNDER RECALL FOR TAKATA AIRBAGS. I CALLED MY LOCAL CHEVROLET DEALER THREE TIMES ASKING IF PARTS ARE AVAILABLE AND STILL NO REPLACEMENT AIRBAGS. I LIVE IN ALABAMA WHICH IS A HUMID CLIMATE WHICH IS MORE ACCEPTABLE TO CAUSE AIR BAG TO BE DEFECTIVE.
Air bags, Oct 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE. RON CRAFT CHEVROLET (4114 I-10, BAYTOWN, TX 77521, 855-984-2876) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VINE TOOL CONFIRMS PARTS NOT AVAILABLE. *TTT *JB
Air bags, Oct 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (ED BOZARTH CHEVROLET, 5501 DREXEL RD, LAS VEGAS, NV 89130, 702-967-5500) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 27, 2018
I KEEP GETTING A RUN AROUND ON THIS I WANT IT FIXED THE TAKATA RECALL
Air bags, Other or unspecified, Sep 21, 2018
DASH IS CRACKING AROUND AIR BAG.
Air bags, Sep 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED VARA CHEVROLET AT (210)-739-0452 (LOCATED AT 8011 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78224) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE "SERVICE AIR BAG" INDICATOR ILLUMINATED AND REMAINED LIT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS NOT PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RIO VISTA CHEVROLET (390 E HWY 246, BUELLTON, CA 93427, (805) 693-4639) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT UPDATED 10/26/18*JB
Air bags, Aug 17, 2018
I WAS NOTIFIED OF THIS RECALL MANF. RECALL #2049151 AND NHTSA RECALL # 16V381 IN WRITING. MAXIPRICE DEALER REP.TOLD ME THEY WOULD CONTACT ME AND AS OF THIS DATE 08/17/2018 I STILL DON'T HAVE HEAR BACK. I CALLED SEVERAL TIMES AND THE CLERK TAKES MY NAME AND PHONE AND STILL NO CALLS FROM THE.
Air bags, Jul 23, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DALE EARNHARDT, JR. CHEVROLET, 3127 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 270-1463) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED ON 7/27/18, DALE EARNHARDT DEALERSHIP OF TALLAHASSEE, FL PRODUCED TO THE OWNER AN UPDATED DOCUMENT OF 10/25/17 AND 02/15/17 "REISSUANCE OF GCUS-3-843" REGARDING THE STATUS OF THIS RECALL 49151. UPDATED 10/16/18*JB
Air bags, Structure, Jul 19, 2018
TAKATA AIRBAG, STILL NO RESOLUTION FOR THIS BY GM. THE DASH ON THE PICK UP ALSO HAVE THE SAME CRACKS THAT THOUSANDS OF OWNERS HAVE EXPERIENCED AROUND THE PASSENGER SIDE AIRBAG AND ACROSS THE DRIVER SIDE AS WELL. I HAVE REPAIRED IT MULTIPLE TIMES FOR IT ONLY TO CRACK IN NEW PLACES. IT BEGAN CRACKING WITH ONLY 30,000 MILES ON IT.
Air bags, Jun 30, 2018
WE BOUGHT THE TRUCK NEW. WE RECEIVED AN AIRBAG RECALL NOTICE MANY YEARS BACK. STILL THERE IS NO FIX AVAILABLE. I BELIEVE THE RECALL IS BECAUSE PEOPLE HAVE DIED WITH THESE FAULTY AIRBAGS. WHAT SHOULD WE DO ?
Air bags, Jun 21, 2018
IT HAS BEEN 2 YEARS SINCE MY RECALL AND NO FIX IS AVAILABLE. WHY?
Air bags, Jun 15, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED PUTNAM CHEVROLET CADILLAC AT 650-342-9500 (198 CALIFORNIA DR., BURLINGAME, CA 94010) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.