2011 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 638 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2011 reports, 29 involved a crash and 6 involved a fire. 39 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
Suspension, rear, axle, spindleJan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V007000 on NHTSA.gov
Suspension, rear, axle, spindleDec 17, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V643000 on NHTSA.gov
Representative owner complaints: other or unspecified
127 reports, newest first. Show all
Other or unspecified, Jul 23, 2018
DASHBOARD HAS CRACKED AND BROKEN IN 2 SEPARATE PLACES. TOP LEFT OF THE PASSENGER AIRBAG AND TOP LEFT OF THE INSTRUMENT CLUSTER WITH A PIECE BROKEN OUT. THIS IS A SAFETY HAZARD WITH PLASTIC PIECES THAT CAN BECOME PROJECTILES OR CUT THE AIRBAG IN THE EVENT OF A CRASH. THIS IS A COMMON PROBLEM ON MANY MODELS AND WILL GET WORSE AS THE PLASTIC HAS BECOME BRITTLE. VEHICLE IS A 2011 YEAR WITH 82000 MILES.
Other or unspecified, Jun 1, 2018
CRACK DASHBOARD AT THE AIRBAG AREA
Air bags, Other or unspecified, Electronic stability control (ESC), Apr 10, 2018
AIRBAGS AND NOTHING UP FRONT WORKS
Other or unspecified, Mar 27, 2018
MY 2011 SILVERDO DASH IS CRACKING BY THE PASSANGER AIR BAG AND ABOVE THE INSTRUMENT PANEL. THE CRACKS GET BIGGER IN COLD TEMPERATURES AND CAUSE A BIGGER GAP IN THE COLD TEMPERATURES. AS THE WEATHER GETS WARM THE GAP GETS SMALLER. THIS CRACK IS DUE TO A DEFECT IN THE DASH MATERIAL. I FEAR THAT IF I WERE TO GET INTO A ACCIDENT THAT PIECES FROM THE DASH COULD CUT THE AIR BAG IF DEPLOYED CAUSING SERIOUS OR FISCAL DAMAGE TO MYSELF OR OTHERS RIDING IN MY TRUCK. IF OTHERS ARE INJURED IN MY TRUCK DUE TO MY DASH PIECES CUTTING MY AIR BAG WILL I BE SUED BECAUSE OF A GM DASH DEFECT? I WOULD ALSO LIKE TO MENTION THE CLEAR PLASTIC IN MY DASH CLUSTER IS CRACKING. YOU TOUCH IT AND IT FALLS APART. WHY?
Other or unspecified, Mar 27, 2018
I AM ONE OF THE MANY THAT HAS A CRACKING DASHBOARD THAT GM HAS REFUSED TO FIX. MINE IS ABOVE THE PASSENGER SIDE AIRBAG. I GOT IN ONE DAY EVERYTHING WAS FINE, THE NEXT DAY GOT IN TO GO AND THERE WAS THE CRACK. VEHICLE WAS NOT MOVING WHEN I NOTICED IT. I HAVE ALWAYS HAD A SUN SHADE IN THE WINDOW WHEN THE TRUCK IS PARKED.
Other or unspecified, Mar 26, 2018
IGNITION LOCK CYLINDER BINDING RECALL IGNITION POSITION GETS STUCK ON START POSITION AND CAN BE A POTENTIAL SAFETY HAZARD . MY VIN ON MY 2011 CHEVY SILVERADO DOEE NOT COME UP AS RECALL BUT ONLY CERTAIN 2011 CHEVY SILVERADOS BUT MINE HAS THE SAME SAFETY HAZARD
Other or unspecified, Feb 12, 2018
WITHIN 2 DAY, 2 CRACKS APPEARED ON MY DASH. THEY ARE IN THE SAME SPOTS AS OTHERS HAVE COMPLAINED ON THE NET. TOP LEFT CORNER OF PASSENGER AIR BAD TO WINDSHIELD AND BEHIND THE INSTRUMENT CLUSTER TO WINDSHIELD.
Other or unspecified, Jan 25, 2018
DASH CRACKING IN SEVERAL PLACES. HAD REPLACED W/IN 12,000 MILES AND NOW NEEDS REPLACING AGAIN. ALSO CIGARETTE LIGHTER COVERS AND USB COVER HAVE BROKEN AT LEAST 4 TIMES. HANDLE LATCH ON CONSOLE BROKE OFF WHILE NOT IN USE.
Other or unspecified, Jan 13, 2018
MY 2011 SILVERADOS DASH IS CRACKING RIGHT BY THE PASSENGER SIDE AIR BAG. THIS IS HAPPENING ON 2007 TO 2013 GENERAL MOTORS VEHICLES. I BELIEVE THIS COULD CAUSE PIECES OF THE DASH TO BREAK APART WHEN THE AIR BAG GOES OFF.
Other or unspecified, Dec 5, 2017
THE DASH ON MY 2011 CHEVY SILVERADO LT HAS NUMEROUS CRACKS BOTH ON THE VISIBLE PARTS, BUT MORE IMPORTANTLY AROUND THE BOLTS AND SCREWS THAT FASTEN IT IN PLACE. MY CONCERN IS THAT IT IS NO LONGER STRUCTURALLY SOUND AND THAT IT COULD FAIL CAUSING INJURY. THIS DASH HOUSES THE PASSENGER SIDE AIR BACK AND IT HAS TWO CRACKS THAT TOUCH THE AIR BAG. IT IS MY CONCERN THAT THIS IS A SAFETY ISSUE. THE DASH IS VIRTUALLY CRACKED FROM ONE IN TO THE OTHER AND THE VEHICLE ONLY HAS 64,000 MILES.
Other or unspecified, Oct 26, 2017
CRACK IN DASH ABOVE PASSENGER AIRBAG WHICH I BELIEVE COULD POSSESS A SERIOUS SAFETY HAZARD IF THE AIRBAG WERE TO DEPLOY.
Other or unspecified, Aug 22, 2017
DASHBOARD HAS CRACKED NEAR THE AIRBAG. APPEARS TO BE A COMMON PROBLEM/ISSUE WITH THIS GENERATION OF GM VEHICLES.
Air bags, Other or unspecified, Aug 14, 2017
I BOUGHT MY 2011 SILVERADO WITH ONLY 36,000 MILES ON IT, BEFORE IT EVER REACHED 40,000 THE DASH CRACKED IN THE CORNER OF THE PASSENGER AIRBAG, AND NOW ABOVE THE ODOMETER. I'M CONCERNED FOR THE SAFETY OF MYSELF AND MY FAMILY IF THE AIRBAG WAS TO GO OFF AND SEND SHARDS OF SHARP PLASTIC THOUGH THE VEHICLE. I WOULD APPRECIATE GM RECALLING AND FIXING THE ISSUE THAT THEY ARE ALREADY AWARE OF.
Other or unspecified, Aug 8, 2017
CRACK ON DASH AT THE AIRBAG , IT JUST CRACKED FOR NO REASON . ITS RIGHT AT THE AIRBAG , AFRAID THAT IF AIRBAG GOES OFF THE BROKE PIECE WILL FLY OUT AND HIT SOMEONE. OR THE AIRBAG WILL GET A HOLE IN IT . IT WAS STATIONARY.
Other or unspecified, Aug 3, 2017
THE DASH IS CRACKING NEAR THE INSTRUMENT CLUSTER AND NEAR THE AIR BAG. I USE A SUNSCREEN, BUT THIS SEEMS TO BE A COMMON ISSUE. THIS IS TOO EXPENSIVE AND WELL TAKEN CARE OF A VEHICLE. I WORRIES ME THAT THERE MAY BE SOME SAFETY ISSUES WITH A CRACKED PLASTIC DASH IN CASE OF ACCIDENT.
Air bags, Other or unspecified, Jul 8, 2017
TAKATA RECALL THE DASH IS CRACKED IN TWO LOCATIONS, AT PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER FOR NO APPARENT REASON. VEHICLE IS IN EXCELLENT CONDITION OTHERWISE. THERE MAY BE A SAFETY ISSUE DUE TO THE PROXIMITY TO THE PASSENGER AIRBAG.
Air bags, Other or unspecified, Jun 29, 2017
TAKATA RECALL. FOR THE PAST YEAR PLUS, THE DEALER (PARADISE/CADILLAC) IN TEMECULA CA. HAS REFUSED TO REPAIR THE AIRBAG AND INFLATOR ON RECALL. MY VEHICLE HAS BEEN GIVEN HIGH PRIORITY BECAUSE OF ITS AGE AND HIGH TEMPERATURE WHERE I LIVE. I STOP DRIVING IT BECAUSE OF FEAR FOR MYSELF AND FAMILY. IT ONLY HAS 24,500 MILES IN IT.
Air bags, Other or unspecified, Jun 16, 2017
"TAKATA RECALL" AIRBAG LIGHT TAKES OVER INSTRUMENT INFORMATION CLUSTER.THERES NO INFORMATION ON WHEN TO BE REPAIRED OR WHEN THE AIRBAG WILL BE REPLACED.2) DASHBOARD CRACKED AND GROWING NEAR PASSENGER AIRBAG .I NEVER USED ARMOR ALL ETC...CONCERNED ABOUT THE WIRING UNDERNEATH.TRUCK CURRENTLY HAS 80000 MILES .NORMAL USE
Air bags, Other or unspecified, Jun 6, 2017
DASHBOARD CRACKED AROUND AIRBAG
Other or unspecified, May 18, 2017
DASHBOARD CRACKED AT FORWARD EDGE OF PASSENGER AIR BAG.
Other or unspecified, May 2, 2017
DASH HAS SEVERAL CRACKS THROUGH OUT, ABOVE THE GLOVE BOX AND NOW IT'S ABOVE THE RADIO. IT STARTED OUT WITH A SMALL CRACK ABOVE THE GLOVE BOX AND CONTINUING IN OTHER LOCATIONS. A COUPLE OF THE CRACKS HAPPEN WHILE THE TRUCK WAS PARKED.
Other or unspecified, Mar 29, 2017
THE DASH IN MY 2011 CHEVROLET SILVERADO 1500 HAS A CRACK IN THE DASH AT THE TOP LEFT HAND CORNER OF THE PASSENGER AIR BAG. MY OPINION IS THAT THIS COULD CAUSE A SAFETY ISSUE. EITHER THE AIR BAG COULD FAIL TO WORK PROPERLY OR POTENTIALLY BE DAMAGED. CHEVROLET HAS KNOWN ABOUT THIS ISSUE AND HAS CHOSEN NOT TO VOLUNTARILY TAKE CARE OF IT.
Air bags, Other or unspecified, Mar 23, 2017
DASHBOARD CRACKING AND BREAKING AROUND AIRBAG. POSSIBLE PLASTIC SHRAPNEL IN EVENT OF AIRBAG DEPLOYMENT. IN MY TIME OF OWNERSHIP EXPOSURE TO ELEMENTS HAS ALWAYS BEEN LIMITED WITH USE OF COVERED PARKING OR SUNSHADE. CHEMICALS HAVE NEVER BEEN INTRODUCED TO THE AFFECTED AREA.
Other or unspecified, Mar 22, 2017
DASHBOARD HAS CRACKED AT UPPER LEFT HAND CORNER OF PASSENGER AIR BAG AND ABOVE DRIVER SIDE INSTRUMENT PANEL. CRACK AT AIR BAG IS WORRISOME IN EVENT THAT IT MAY EFFECT AIR BAG DEPLOYMENT.
Other or unspecified, Mar 13, 2017
THE DASH IS CRACKING IN TWO LOCATIONS, AT PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER FOR NO APPARENT REASON. VEHICLE IS IN EXCELLENT CONDITION OTHERWISE. THERE MAY BE A SAFETY ISSUE DUE TO THE PROXIMITY TO THE PASSENGER AIRBAG.