2011 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 638 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2011 reports, 29 involved a crash and 6 involved a fire. 39 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
Suspension, rear, axle, spindleJan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V007000 on NHTSA.gov
Suspension, rear, axle, spindleDec 17, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V643000 on NHTSA.gov
Representative owner complaints: other or unspecified
127 reports, newest first. Show all
Other or unspecified, Apr 26, 2016
2011 CHEVY SILVERADO 1500 LTE WITH 41,780 MILES AND A CRACK ON TOP OF DASH FROM VENT TO AIRBAG.
Other or unspecified, Apr 25, 2016
DASH CRACKING ABOVE PASSENGER AIRBAG. NOTHING HIT OR WAS DROPPED ON DASH, CAME OUT ONE DAY AND THERE THE CRACK WAS.
Air bags, Other or unspecified, Apr 21, 2016
DASH IS CRACKING BY THE PASSENGER AIRBAG COVER AND I WORY THAT IT MAY BECOME SHRAPNEL IF THE AIRBAG DEPLOYS.
Other or unspecified, Apr 20, 2016
THE DASHBOARD CRACKED ON THE PASSENGER SIDE OF VEHICLE NEAR THE TOP LEFT CORNER OF THE PASSENGER SIDE AIR BAG. DEALERSHIP WOULD FIX THE ISSUE BUT ONLY AT FULL COST TO ME, EVEN THOUGH I EXPRESSED THE CONCERN I HAVE HOW IF THE AIRBAG WERE TO DEPLOY THE SHARP EDGES OF THE CRACKED AREA MAY NOT ALLOW THE AIR BAG TO WORK PROPERLY. I.E. COULD PUNCTURE THE AIRBAG. ALSO SHARDS OF THE DASHBOARD COULD CAUSE HARM IF AIRBAG WERE TO DEPLOY
Other or unspecified, Apr 12, 2016
THE DASH HAS CRACKED ABOVE THE INSTRUMENT PANEL AND NEXT TO THE PASSENGER SIDE AIRBAG.
Air bags, Other or unspecified, Apr 11, 2016
THE DASHBOARD HAS CRACKED AT THE TOP LEFT OF THE PASSENGER SIDE AIRBAG. THIS WAS NOTICED THE OTHER DAY WHILE DRIVING. VEHICLE IS VERY WELL CARED FOR.
Other or unspecified, Mar 31, 2016
DASHBOARD HAS DEVELOPED CRACKS ON THE PASSENGER SIDE ALONG THE TOP BY THE AIRBAG. DASHBOARD ALSO HAD DEVELOPED A LARGE CRACK ON THE DRIVER'S SIDE BY THE BEHIND THE INSTRUMENT CLUSTER. THESE CRACKS HAVE BEEN DEVELOPING OVER THE PAST 6-8 MONTHS.
Air bags, Other or unspecified, Mar 30, 2016
ON BOTH THE PASSENGER AND DRIVERS SIDE, THE DASHBOARD IS CRACKED. ON THE PASSENGER SIDE THE CRACK IS LOCATED NEAR THE AIRBAG AND IN THE MIDDLE ON THE DRIVERS SIDE NEAR THE HUMP.
Air bags, Structure, Other or unspecified, Mar 9, 2016
2011 CHEVY SILVERADO LT WITH A CRACKED DASH ON THE DRIVERS SIDE AND BY THE AIRBAG. ALWAYS HAVE A SUN SCREEN OVER DASH DURING THE DAY AND IN THE GARAGE WHEN AT HOME.
Air bags, Other or unspecified, Mar 5, 2016
DASHBOARD AROUND PASSENGER AIRBAG IS SPLITTING AS MANY OTHER ARE. IN THE EVENT OF AN ACCIDENT THAT WOULD CAUSE STRESS ON THE DASH FROM ABRUPT AIRBAG INFLATION, PLASTIC COULD BECOME SHRAPNEL AND CAUSE SERIOUS INJURY OR DEATH.
Other or unspecified, Mar 3, 2016
I HAVE A 2011 CHEVROLET SILVERADO 1500 Z71 AND THE DASH BOARD IS CRACKING AROUND THE PASSENGER SIDE AIR BAG. I HAVE TAKEN THIS TO MY GM DEALER AND THE SERVICE MANAGER TOOK PHOTOS AND TOLD ME THAT HE WOULD GET BACK TO ME BUT HAS NOT. I HAVE MADE NUMEROUS ATTEMPTS TO TRY AND GET HIM TO HELP ME WITH GETTING THIS REPAIRED THROUGH GM AND HE SHOWS NO CONCERN. VEHICLE HAS SUSTAINED TO IMPACT THAT WOULD CAUSE THIS.
Other or unspecified, Mar 1, 2016
I HAVE A 2011 SILVERADO 1500 AND ABOUT 6 MONTHS AGO MY DASH AROUND THE PASSENGER AIR BAG STARTED TO CRACK. I NOW HAVE 2 CRACKS AND THE AREA FEELS LOOSE WHICH WORRIES ME THAT IN CASE OF A ACCIDENT WITH AIRBAG DEPLOYMENT ON THE PASSANGER SIDE, THAT THIS COULD IMPAIR THE SAFETY AND DESIGN FOR ITS PURPOSE.
Other or unspecified, Feb 13, 2016
THE TRUCK HAD LESS THAN 50,000 MILES WHEN WE NOTICED A CRACK IN THE DASH RUNNING FROM THE UPPER LEFT CORNER OF THE AIR BAG COVER AND THE DEFROSTER VENT. I KNOW SEVERAL OTHER TRUCKS WITH THIS SAME ISSUE. IT APPEARS TO BE A DESIGN FLAW. I WENT TO THE LOCAL DEALER AND HE ESTIMATED IT WOULD TAKE NEARLY $1,000 TO FIX. I WONDER IF THIS CRACK WOULD BE NEGATIVELY INFLUENCED IF THE AIR BAG EVER INFLATES CAUSING MORE DAMAGE OR INJURY.
Other or unspecified, Feb 13, 2016
DASH HAS CRACKED AROUND TOP LEFT CORNER OF AIRBAG HAVE NOT YET GONE TO THE DEALER BUT AFTER READING THE MANY COMPLAINTS I'M WILL GET LINE WITH THE OTHER LOYAL CHEVROLET CUSTOMERS AND WAIT FOR A ANSWER
Other or unspecified, Jan 17, 2016
THE DASH BORD IN MY TRUCK HAS A CRACK NEXT TO THE AIR BAG WHICH AM SCARE IS GOING TO BE A SAFE ISSUE AND THIS I NOTICED WHEN THE TRUCK HAD ABOUT 45000 MILES
Air bags, Other or unspecified, Jan 12, 2016
MYSELF AS WELL AS MANY OTHERS DASH'S ARE CRACKING RANDOMLY IN OUR CHEVROLET SILVERADO PICKUPS. MINE IS CRACKED JUST TO THE UPPER LEFT OF THE PASSENGER AIRBAG. I HAVE REACHED OUT TO GM AND THEY HAVE ACKNOWLEDGED AN ISSUE HAVE OFFERED TO PAY $590 TOWARDS THE REPAIR. I AM NOT SATISFIED WITH THAT AND THERE ARE SEVERAL OTHER THOUSAND PEOPLE THAT HAVE THE SAME ISSUE WITH THE SAME RESULTS OR WORSE. I WOULD REALLY LIKE TO SEE GM BE HELD ACCOUNTABLE FOR THIS AS I BELIEVE THIS IS AN SAFETY CONCERN WITH THE PASSENGER AIRBAG DEPLOYING IN AN EMERGENCY. THERE IS A FACEBOOK PAGE WITH SEVERAL THOUSAND MEMBERS DEDICATED TO THIS MATTER IT IS NAMED "07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS"
Other or unspecified, Jan 6, 2016
DASH CRACKED OVER AIR BAG.
Other or unspecified, Jan 5, 2016
TAKATA RECALL THE DASH IN MY 2011 CHEVROLET PICKUP SUDDENLY CRACKED. IT IS CRACKED IN THE CORNER OF THE PASSENGER AIRBAG I ASK MY CHEVROLET DEALER AND THEY SAID IT WASN'T COVERED UNDER THE WARRANTY. I HAVE HEARD OF SEVERAL GM OWNERS THAT HAVE THW SAME PROBLEM . THE VENICLE WAS NOT IN MOTION. THIS VEHICLE HAS NOT BEEN EXPOSED TO EXTENDED PEROIDS OF SUNSHINE OR HOT WEATHER. THE VHICLE IS NORMALLY KEPT IN MY GARAGE WHEN NOT IN USE. PHOTOS COULD BE PRIVIDED BUT I DO NOT KNOW HOW TO DO IT.
Other or unspecified, Jan 5, 2016
STARTED HEARING NOISE FROM DASH ON HIGHWAY UPON FURTHER INSPECTION NOTICE CRACKS ON DASHBOARD ON PASSENGER SIDE AROUND AIR BAG
Air bags, Structure, Other or unspecified, Jan 5, 2016
DASHBOARD CRACK NEAR PASSENGER AIRBAG. SAFETY ISSUE IN MY OPINION. NUMEROUS OTHER COMPLAINTS NOT VEHICLE SPECIFIC. MANY CHEVROLET DASHBOARD ISSUES. FACEBOOK PAGE DEDICATED TO GM CRACK DASH ISSUES
Other or unspecified, Jan 4, 2016
CRACKED DASHBOARD
Other or unspecified, Engine, Dec 16, 2015
MY DASH IS CRACKING AROUND THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER. I AM CONCERNED THAT THE CRACKED AREAS COULD COME LOOSE AND BECOME A PROJECTILE. THE ENGINE IS ALSO BURNING OIL BADLY AND COULD SHUT DOWN WHILE DRIVING
Other or unspecified, Oct 27, 2015
I WAS DRIVING ON NJTP MY DAUGHTER WAS FOLLOWING BEHIND ME AND CALLS ME (HANDSFREE) SAYING MY BRAKE LIGHTS ARE ON . SO I TAP MY BRAKES A FEW TIMES THEN PULL UP ON OEDAL AND LIGHTS GO OFF THEN MY CC STARTED WORKIMG AGAIN .AT SAME TIME MY STABILTRAC IDIOT LIGHT COMES ON TO GET IT SERVICED SO MAKE APPT AND THEY FIND NO PROBLEM WITH STABILTRAC AND TELL ME IM DRINEING WITH FOOT ON THE BRAKE.HOWEVER I DID SOME CHECKING AND IF I STEP ON MY BRAKES LET OFF AT TIMES MY BRAKE LIGHTS STAY ON. IVE AL SO NOTICED WHEN I AUTO START BRAKE LIGHTS STAY ON .ENGLEWOOD CHEVY SAYS ITS MY BAD DRIVING HABITS 2 FOOT DRIVER I SAY FAULTY VEHICLE IS THERE A STATE AGENCY TO VERIFY ITS THE VEHICLE. IVE TRIED EMAILING SERVICE DEPT BUT NO REPLY. JUST LAST WEEK IN NEW YORK POST WAS A STORY OF A LADY WHO FOR WHAT EVER REASON LOST HER LEGS DUE TO SOME KIND OF PROBLEM WITH THE STABILTRAC .I DO NOT WANT TO BE A STAT ON THIS .
Other or unspecified, Oct 23, 2015
THE DASH HAS A CRACK IN IT. 2011 CHEVY SILVERADO 42,000 MILES. THE DASH SHOULD NOT HAVE A CRACK IN IT. THIS IS A PROBLEM GENERAL MOTORS KNOWS ABOUT AND WILL NOT RECALL THIS PROBLEM!! IF THE PASSENGER AIR BAG WAS DEPLOYED PARTS FROM THE DASH WILL FLY APART CAUSING SERIOUS INJURY!!
Other or unspecified, Sep 9, 2015
CRACKED DASHBOARD ON PASSENGER SIDE OF TRUCK WHERE PASSENGER AIRBAG IS STORED.