2011 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 638 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2011 reports, 29 involved a crash and 6 involved a fire. 39 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
Suspension, rear, axle, spindleJan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V007000 on NHTSA.gov
Suspension, rear, axle, spindleDec 17, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V643000 on NHTSA.gov
Representative owner complaints
638 reports, newest first.
Suspension, Structure, Feb 8, 2019, crash
MY FRONT DRIVER SIDE TOP CONTROL ARM BROKE WHEN I HIT A POLE ON THE REAR OF MY TRUCK. IT SNAPPED OFF AT THE BALL. I WAS IN A PARKING LOT AND SIDE SWIPED A POLE AT ABOUT 5 MPH. SHOULD NOT HAVE SNAPPED A PART IN THE FRONT OF THE TRUCK! THERE IS A MASSIVE AMOUNT OF CORROSION UNDER MY TRUCK. EVEN BEHIND THE REAR TAIL LIGHT WHICH SHOULDN'T HAVE BEEN EXPOSED, THERE'S RUST. THIS TRUCK HAS MORE RUST THAT TRUCKS THAT ARE 30 YEARS OLD.
Other or unspecified, Feb 6, 2019
MY DASH HAS CRACKED SIGNIFICANTLY IN THREE DIFFERENT PLACES AT DIFFERENT TIMES. IT IS UNKNOWN TO ME WHAT CAUSED THE FIRST TWO CRACKS, BUT THE MOST RECENT OCCURRED WHILE I WAS DRIVING DOWN THE ROAD. THIS NOT ONLY AFFECTS THE VALUE OF THE VEHICLE, BUT ALSO WORRIES ME THAT IN THE EVENT OF AN ACCIDENT, IT MAY AFFECT THE AIRBAGS OR EVEN PROJECT PIECES OF THE DASH TOWARDS ANYONE IN THE VEHICLE.
Air bags, Feb 2, 2019
TAKATA RECALL: I RECEIVED A RECALL NOTICE YEARS AGO, RECALL #49151. I'VE CALLED THE LOCAL DEALER ENOUGH TIMES THAT THEY KNOW ME AND KNOW WHY I'M CALLING AND HAVE BEEN VERY NICE. THE DEALER SAYS THAT HE NEEDS PART # 2049151 TO FIX THE PROBLEM BUT HE SAYS THE PART IS NOT AVAILABLE. PLEASE HELP. THANKS
Air bags, Jan 28, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electronic stability control (ESC), Engine, Jan 24, 2019
UPON DRIVING THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE SERVICE STABILITRAK AND TRACTION CONTROL MESSAGES. THE TRUCK HAD MINIMAL POWER WHEN STEPPING ON GAS AND TRUCK WOULD JERK. WHEN IDLING ENGINE IS LOUD AND SHAKES.
Air bags, Jan 24, 2019
THIS AIR BAG RECALL STILL HAS NOT BEEN RESOLVED AFTER GREATER THAN THREE YEARS. WHY ARE WE STILL ALLOWING CARS WITH TAKATA AIR BAGS TO BE SOLD IN THIS COUNTRY WHE THEY HAVE NOT RESOLVED ISSUES WITH THOUSANDS OF CARS ALREADY ON THE ROAD? ARE YOU WAITING ON A CERTAIN NUMBER OF CITIZENS TO BE INJURED BEFORE TAKING ANY FURTHER ACTION?
Electronic stability control (ESC), Jan 22, 2019
STABILTRAK WARNING LIGHT CAME ON, 2011 CHEVROLET SILVERADO. SHORTLY THEREAFTER AN INTERMITTENT ELECTRIC POWER STEERING PROBLEM AROSE, FOUND IT DIFFICULT TO STEER VEHICLE. OBVIOUS STEERING ASSIST FAILURE DURING A DROP IN VOLTAGE, AND THEN RETURN, WHICH CREATES UNMANAGEABLE AND DANGEROUS VEHICLE, RANDOM SURGES OCCURRING. CONTACTED GM FOR POSSIBLE RECALL? NON-EXISTENT. WE ARE FACED WITH A HUGE AUTO REPAIR BILL.
Power train, Air bags, Jan 15, 2019
AIR BAG LIGHT IS ON. THIS IS PROMPTING ME TO THINK THAT THIS IS RELATED TO THE TAKATA RECALL. MY 2011 SILVERADO HAS LESS THAN 100,00 MILES. THE TRANSMISSION STARTED MAKING NOISES, THEN IT STOPPED. PRIOR TO THAT NOTHING WAS INDICATED AS GOING WRONG. ONE MONTH LATER, THE TRANSMISSION WILL NOT MOVE INTO GEARS. I HAVE SPENT THOUSANDS OF DOLLARS TO PURCHASE THIS VEHICLE BRAND NEW AND I AM SO DISAPPOINTED IN THE SERVICE THAT I AM GETTING OUT OF IT.ALSO THE INTERIOR IS DETERIORATING. MY RADIO DIALS AND HEAT/AIR CONTROL BUTTONS ARE FADED. THE STEERING WHEEL IS PEELING. I EVEN BOUGHT EXTENDED WARRANTY. MY POWER WINDOW WENT OUT, FIXED BY WARRANTY. THIS TRUCK HAS TOO MANY DEFECTS AND I AM SEEKING SOME ANSWERS AND ASSISTING IN CORRECTING THESE PROBLEMS.
Air bags, Jan 11, 2019
MAY 27,2011 GM ANNOUCED A RECALL OF THE PASSEGER SIDE AIR BAG ON MY TRUCK. RECALL # 16V381. NOW THE DEALER TELLS ME GM IS ASKING Y'ALL TO ALLOW THEM CANCEL THIS RECALL. ARE WE THE CONSUMER EXPECTED TO JUST WAIT FOR SOMEONE TO GET KILLED WHEN ONE OF THESE DEFECTIVE INFLATORS RUPURES?? AND THEN GM MIGHT DO SOMETHING ABOUT IT. GM NEEDS TO BE PROACTIVE AND NOT REACTIVE. LETS GET THESE FIXED BEFORE MY WIFE OR SOMEONE ESLE GETS KILLED.
Air bags, Jan 10, 2019
TAKATA RECALL - NHTSA NUMBER 16V381. MAY 2016. I AM TOLD THAT GM FILED A NOTICE OF INCONSEQUENTIALITY REGARDING THIS RECALL IN AUGUST 2017, ROUGHLY 17 MONTHS AGO. I BELIEVE THE NEXT STEP IS FOR NHTSA TO ACCEPT OR DENY GM'S POSITION. WHEN SHOULD NHTSA'S RESPONSE BE EXPECTED?
Air bags, Jan 2, 2019
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCENIC BUICK GMC CADILLAC (2300 ROCKFORD ST, MT AIRY, NC 27030, (336) 789-9011) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Engine, Dec 17, 2018
IGNITION SWITCH INTERMITTENTLY STOPS WORKING. IT WILL CUT OFF WHILE DRIVING CITY STREETS AND AT HIGH SPEEDS AND THE LOCK BUTTONS WILL LOCK AND UNLOCK REPEATEDLY WHILE SHOWING THE TRUCK IN PARK, ALL WHILE GOING DOWN THE EXPRESSWAY. IT'S TERRIFYING. SOMETIMES IT WON'T START OR DO ANYTHING. BUT IF I JIGGLE IT THEN IT WILL START. THIS HAS HAPPENED MULTIPLE TIMES WITH MULTIPLE DRIVERS. I HAD IT DIAGNOSED AND DID SOME QUICK ONLINE SEARCHES AND THIS SEEMS TO BE AN ISSUE WITH THESE TRUCKS.
Other or unspecified, Dec 15, 2018, fire
TRANSMISSION DIPSTICK BROKE AT THE BRACKET.
Air bags, Nov 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER (ROTOLO CHEVROLET, 16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Exterior lighting, Electronic stability control (ESC), Nov 27, 2018
DASH GAUGES AND LIGHTS TURN OFF AND ON WHILE IN PARK, DRIVING, AND STATIONARY. THIS TYPICALLY CAN BE FIXED BY TURNING THE TRUCK ALL THE WAY OFF AND BACK ON BUT THAT IS NOT POSSIBLE WHEN DRIVING. THIS OCCURS ABOUT 1-2 TIMES PER DAY
Engine, Nov 13, 2018
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY STARTING FROM A COLD START AND WOULD ALSO SHUT OFF WHEN DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER (REEDMAN TOLL CHEVROLET OF EXTON, 421 W LINCOLN HWY, EXTON, PA 19341, (484) 364-3809), BUT WAS DENIED SERVICE EVEN THOUGH THE MANUFACTURER SENT A LETTER OFFERING AN EXTENDED WARRANTY FOR THE VEHICLE. THE WARRANTY WAS FOR A THROTTLE SENSOR MALFUNCTION THAT CAUSED THE ENGINE POWER TO BE REDUCED. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 28,200.
Air bags, Nov 13, 2018
TAKATA RECALL NO REMEDY IN TIMELY MANNER.
Air bags, Nov 12, 2018
RECEIVED A RECALL NOTICE JULY 2016 FOR FRONT PASSENGER AIR BAG INFLATORS .. HAVE BEEN CHECKING WEB SITE FOR RECALL AND IT KEEPS SAYING IT'S NET AVAILABLE YET ?? AM COURIOUS AS TO HOW LONG THIS TAKES. IT'S BEEN 2 YEARS
Electrical system, Visibility, Nov 8, 2018, fire
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS STATIONARY, THE DEFROSTER BECAME INOPERATIVE. GOODYEAR PERFORMED AN ASSESSMENT OF THE VEHICLE DURING ROUTINE MAINTENANCE AND STATED THAT THE WIRING HARNESS WITHIN THE DEFROSTER HOUSING HAD MELTED. BOB VALENTI CHEVROLET (3050, 72 JERRY BROWNE ROAD, MYSTIC, CONNECTICUT 06355, (860) 536-4931) WAS MADE AWARE OF FAILURE AND DIAGNOSED THAT THE BLOWER MOTOR, WIRING HARNESS, AND TRANSISTOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-8-4809459254. THE FAILURE MILEAGE WAS APPROXIMATELY 97,428.
Air bags, Nov 7, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER (HENNA CHEVROLET, 8805 N INTERSTATE HWY 35, AUSTIN, TX 78753, 1-(512) 832-1888) AND THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 16, 2018
I CONTACTED 5 DEALERSHIPS IN MY AREA INQUIRING ABOUT REPLACING THE AIRBAG ON THE RECALL. I GOT A CALL FROM ONLY ONE DEALERSHIP. THEY TOLD ME THAT THEY HAD NO IDEA WHEN THEY MIGHT BE ABLE TO DO THE RECALL REPAIRS.
Air bags, Oct 13, 2018
TAKATA RECALL. I WAS NOTIFIED ABOUT A YEAR AND A HALF AGO THAT MY 2011 CHEVROLET SILVERADO 1500 WAS UNDER RECALL FOR TAKATA AIRBAGS. I CALLED MY LOCAL CHEVROLET DEALER THREE TIMES ASKING IF PARTS ARE AVAILABLE AND STILL NO REPLACEMENT AIRBAGS. I LIVE IN ALABAMA WHICH IS A HUMID CLIMATE WHICH IS MORE ACCEPTABLE TO CAUSE AIR BAG TO BE DEFECTIVE.
Service brakes, Oct 11, 2018, crash
BRAKES FAILED ON I-26 WHILE ATTEMPTING TO STOP. SPEED WAS BETWEEN 55-60 MPH. TWO CARS WERE HIT. EXAMINATION SHOWED BRAKE FLUID LEAKING AT LEFT FRONT. SUBSEQUENT EXAMINATION BY INSURANCE ADJUSTER FOUND FLUID APPEARED TO BE LEAKING FROM BRAKE LINE. HE WAS NOT SURE IF IT WAS FROM RUBBER HOSE OR METAL TUBING. HE DID SEE CORROSION. VEHICLE HAS UNDER 59K MILES AND IS REGISTERED IN NY. DATE OF ACCIDENT WAS 10/5/18. VEHICLE IS CURRENTLY AT ABRA ASHEVILLE F150, 611 BREVARD RD ASHEVILLE, NC 28806 (828) 210-9292.
Air bags, Oct 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE. RON CRAFT CHEVROLET (4114 I-10, BAYTOWN, TX 77521, 855-984-2876) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VINE TOOL CONFIRMS PARTS NOT AVAILABLE. *TTT *JB
Air bags, Oct 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (ED BOZARTH CHEVROLET, 5501 DREXEL RD, LAS VEGAS, NV 89130, 702-967-5500) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.