2011 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 638 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2011 reports, 29 involved a crash and 6 involved a fire. 39 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
Suspension, rear, axle, spindleJan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V007000 on NHTSA.gov
Suspension, rear, axle, spindleDec 17, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V643000 on NHTSA.gov
Representative owner complaints
638 reports, newest first.
Air bags, May 2, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SANDY SANSING CHEVROLET, 6200 PENSACOLA BLVD, PENSACOLA, FL 32505, (877) 878-9662) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 30, 2018
TAKATA RECALL, GM HAS NO FIX FOR THIS. THEY SENT OUT RECALL AND ARE PLAYING THE NUMBERS HOPING NOT TO HAVE TO FIX THIS. BEEN OVER 2 YEARS NOW. TAKATA ALSO SENT BANKRUPTCY NOTICE TO ME.
Air bags, Apr 22, 2018
INSTRUMENT PANEL CRACKED AT PASSENGER AIRBAG INSTRUMENT PANEL POTENTIALLY CAUSING HARM TO A PASSENGER IF AIRBAG DOES NOT DEPLOY CORRECTLY. I JUST NOTICED THIS CRACK AND 2 OTHERS APPEARING ACROSS THE INSTRUMENT PANEL.
Air bags, Apr 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT CALLED RUDOLPH CHEVROLET AT (915) 544-4321 (5625 S DESERT BLVD, EL PASO, TX 79932) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE LOCAL DEALER (CLASSIC CHEVROLET IN GRANBURY, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Other or unspecified, Electronic stability control (ESC), Apr 10, 2018
AIRBAGS AND NOTHING UP FRONT WORKS
Exterior lighting, Apr 10, 2018
PASSENGER SIDE HEADLIGHT KEEPS GOING OUT AFTER ONLY A FEW MONTHS OF HAVING A NEW BULB PUT IN BY MYSELF OR EVEN WHEN THE DEALERSHIPS HAS REPLACED THE BULB.
Air bags, Apr 2, 2018
"TAKATA" RECALL"
Other or unspecified, Mar 27, 2018
MY 2011 SILVERDO DASH IS CRACKING BY THE PASSANGER AIR BAG AND ABOVE THE INSTRUMENT PANEL. THE CRACKS GET BIGGER IN COLD TEMPERATURES AND CAUSE A BIGGER GAP IN THE COLD TEMPERATURES. AS THE WEATHER GETS WARM THE GAP GETS SMALLER. THIS CRACK IS DUE TO A DEFECT IN THE DASH MATERIAL. I FEAR THAT IF I WERE TO GET INTO A ACCIDENT THAT PIECES FROM THE DASH COULD CUT THE AIR BAG IF DEPLOYED CAUSING SERIOUS OR FISCAL DAMAGE TO MYSELF OR OTHERS RIDING IN MY TRUCK. IF OTHERS ARE INJURED IN MY TRUCK DUE TO MY DASH PIECES CUTTING MY AIR BAG WILL I BE SUED BECAUSE OF A GM DASH DEFECT? I WOULD ALSO LIKE TO MENTION THE CLEAR PLASTIC IN MY DASH CLUSTER IS CRACKING. YOU TOUCH IT AND IT FALLS APART. WHY?
Other or unspecified, Mar 27, 2018
I AM ONE OF THE MANY THAT HAS A CRACKING DASHBOARD THAT GM HAS REFUSED TO FIX. MINE IS ABOVE THE PASSENGER SIDE AIRBAG. I GOT IN ONE DAY EVERYTHING WAS FINE, THE NEXT DAY GOT IN TO GO AND THERE WAS THE CRACK. VEHICLE WAS NOT MOVING WHEN I NOTICED IT. I HAVE ALWAYS HAD A SUN SHADE IN THE WINDOW WHEN THE TRUCK IS PARKED.
Other or unspecified, Mar 26, 2018
IGNITION LOCK CYLINDER BINDING RECALL IGNITION POSITION GETS STUCK ON START POSITION AND CAN BE A POTENTIAL SAFETY HAZARD . MY VIN ON MY 2011 CHEVY SILVERADO DOEE NOT COME UP AS RECALL BUT ONLY CERTAIN 2011 CHEVY SILVERADOS BUT MINE HAS THE SAME SAFETY HAZARD
Fuel/propulsion system, Mar 21, 2018
I AM ORIGINAL OWNER, PURCHASED NEW 12/30/11, AND VEHICLE HAS ALWAYS BEEN WELL CARED FOR AND MAINTAINED. IT IS A 2011 AND ONLY HAD 52,976 MILES. I NOTICE A GAS ODOR AND GAS DRIPPING UNDERNEATH VEHICLE, WITH A HESITATION IN STARTING VEHICLE. VEHICLE WAS BROUGHT TO WHITEMAN CHEVROLET IN GLENS FALLS, NY. THEIR DIAGNOSIS WAS FUEL PUMP ROTTED AND LEAKING, AND FITTINGS ROTTED INTO PLASTIC LINES. THEY REPLACED FUEL PUMP, LOCK RING, LEVEL SENSOR, AND BOTH LINES OFF PUMP. TOTAL COST WAS $1318.11. THEY STATED THESE PARTS WERE CORRODED FROM WEATHER AND ROAD SALT, AND NOT COVERED BY ANY WARRANTY OR RECALL. I WROTE A COMPLAINT TO GM CHEVROLET CUSTOMER ASSISTANCE CENTER. THEY ASSIGNED A CASE NUMBER 8-3967027450 AND ADVISOR 'DEANNDRA' TO INVESTIGATE. HER INVESTIGATION CONCLUDED THAT THE PARTS THAT WERE REPLACED HAD BEEN CORRODED BY WEATHER AND ROAD SALT IN MY AREA. SHE STATED THERE ARE NO OTHER COMPLAINTS OF THIS NATURE ON FILE TO INDICATE THIS BEING A PROBLEM, SO THIS CASE IS CLOSED.
Air bags, Mar 15, 2018
TAKATA RECALL. MY PICKUP HAS A RECALL NOTICE ON THIS TYPE OF AIRBAG, AND CANNOT GET DEALER OR GM TO FIX. I CALLED THE DEALER TWICE AND GM ONCE. THEY ARE NOT DOING ANYTHING TO FIX MY VEHICLE.
Air bags, Electronic stability control (ESC), Engine, Mar 15, 2018
TAKATA RECALL AND ANOTHER ISSUE OF POWER LOSS----- I HAVE TAKEN MY TRUCH TO THE DEALERSHIP TO HAVE THE TAKATA AIR BAGS REPLACES AND THEY TOLD ME THAT THEY DO NOT HAVE THE PARTS TO REPLACE THEM. POWER LOSS: I CAN BE DRIVING AND THE VEHICLE GOES INTO A DRASTIC AND IMMEDIATE POWER REDUCTION. I HAVE NEARLY BEE REAR-ENDED SEVERAL TIMES AND THE VEHICLE JERKS SUDDENLY THROWING EVERYTHING FORWARD AS THOUGH IT IS NEARLY A SUDDEN STOP. IT WILL NOT DRIVE OVER 20 MPH WHEN THIS HAPPENS. IT WILL NOT RESET UNTIL I PULL OVER, REMOVE, AND REASSEMBLE, THE BATTERY CABLES. THIS HAPPENS DURING, AND FOLLOWING, EVERY RAINY DAY. IT ALSO HAPPENS FOR NO SPECIFIED REASON. IT HAPPENED 3 TIMES IN THE LAST 24 HOURS--NO RAIN AT ALL.
Air bags, Mar 9, 2018
TAKATA RECALL - I HAVE CALLED 5 TO 10 TIMES NOW TO LOCAL DEALERS AND THEY KEEP TELLING ME THAT THEY DON'T HAVE A REPLACEMENT AND THEY DO NOT KNOW WHEN ONE WILL BE AVAILABLE.
Air bags, Structure, Feb 14, 2018
TAKATA RECALL- MY VEHICLES STATUS IS STILL INCOMPLETE! NO REPAIRS HAVE BEEN ATTEMPTED AND IT HAS ALMOST BEEN TWO YEARS SINCE THIS RECALL WAS ISSUED! I DEMAND ANSWERS! ALSO THE DASH IS CRACKED ON MY TRUCK IN THE VERY SAME PLACE IT'S CRACKING ON THOUSANDS OF OTHER TRUCKS. THIS NEEDS TO BE RECALLED AS THE PLASTIC CAN INJURE SOMEONE!
Other or unspecified, Feb 12, 2018
WITHIN 2 DAY, 2 CRACKS APPEARED ON MY DASH. THEY ARE IN THE SAME SPOTS AS OTHERS HAVE COMPLAINED ON THE NET. TOP LEFT CORNER OF PASSENGER AIR BAD TO WINDSHIELD AND BEHIND THE INSTRUMENT CLUSTER TO WINDSHIELD.
Air bags, Feb 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONE STAR CHEVROLET (18900 NORTHWEST FWT, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
Air bags, Feb 8, 2018
THE AIRBAG RECALL IS STILL STATING NO REMEDY AVAILABLE. THIS IS UNSETTLINGLY DRIVING A TICKING TIME BOMB.
Air bags, Feb 7, 2018
TAKATA RECALL. DECEMBER 27, 2017 DAVIS CHEVROLET INFORMED ME THEY COULD NOT REPLACE THE AIRBAGS BECAUSE GM HAS NOT AUTHORIZED IT.
Air bags, Jan 29, 2018
RECALL FOR TRUCK IT SAYS UNABLE TO COMPLETE REPAIR AT THIS TIME TAKATA RECALL , I'M TRYING TO SELL TRUCK AND NO ONE WANTS IT WITH RECALL
Air bags, Jan 26, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PUTNAM CHEVROLET CADILLAC (198 CALIFORNIA DR, BURLINGAME, CA 94010), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 26, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS: (DALE EARNHARDT JR CHEVROLET, 3127 W TENNESSEE ST, TALLAHASSEE, FL 32304) AND (CHEVROLET BUICK GMC OF QUINCY/PLATTNERS QUINCY CHEVROLET, 2039 W JEFFERSON ST, QUINCY, FL 32351). THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 25, 2018
I HAVE CALLED AND ASKED FROM THEM TO DO SOMETHING ABOUT OUR RECALL AND THEY SAY AT THIS TIME CHEVROLET HAS NO RESOLUTION AND TO WAIT.