2011 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 638 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2011 reports, 29 involved a crash and 6 involved a fire. 39 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
Suspension, rear, axle, spindleJan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V007000 on NHTSA.gov
Suspension, rear, axle, spindleDec 17, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V643000 on NHTSA.gov
Representative owner complaints
638 reports, newest first.
Air bags, Jun 2, 2021
Takata Recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, May 24, 2021
Takata Recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, May 18, 2021
2011 Chevrolet Silverado. Consumer writes in regard to Takata Airbag Safety Recall. THE CONSUMER STATED THAT THE DEALER ADVISED THE DASHBOARD COULD BE DAMAGED DURING THE SAFETY RECALL REPAIR PROCESS. THE CONSUMER WOULD HAVE TO INCUR THE COST FOR THE REPAIRS TO THE DASHBOARD SHOULD IT BECOME DAMAGED. THE CONSUMER DECLINED TO HAVE THE RECALL COMPLETED.
Suspension, Air bags, Other or unspecified, May 7, 2021
I BOUGHT TRUCK IN OCT2021 AND IT WAS NOT SOLD TO ME IN WORKING ORDER AS WAD TOLD TO ME THEY TOOK MY MONEY AND THEY WERE DONE.
Air bags, May 4, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS). THE CONTACT STATED THAT RYAN CHEVROLET LOCATED AT 11101 OLIVER RD, MONROE, LA 71201, (318) 390-1765, EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS AVAILABLE FOR THE RECALL REPAIR HOWEVER, THE CONTACT DECLINED THE REPAIR DUE TO A POSSIBILITY THAT THE DASHBOARD MIGHT BE DAMAGED DURING THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Apr 26, 2021
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT'S SON WAS DRIVING APPROXIMATELY 55 MPH, WHEN THE FRONT DRIVER'S AND PASSENGER'S SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT STATED THAT HIS SON CALLED HIM AT THE TIME OF THE FAILURE AND INFORMED HIM THAT THE AIR BAGS HIT HIM ON THE SIDE OF HIS HEAD WHEN THEY INADVERTENTLY DEPLOYED, HOWEVER MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT'S SON DIED THE DAY AFTER THE FAILURE OCCURRED. THE CONTACT WAS STILL AWAITING AN AUTOPSY REPORT FOR THE CAUSE OF HIS SON'S DEATH. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) AFTER THE FAILURE HAD OCCURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,282.
Air bags, Apr 21, 2021
2011 CHEVROLET SILVERADO C1500. CONSUMER WRITES IN REGARD TO REPLACEMENT OF FRONTAL AIRBAGS. THE CONSUMER STATED THE AIRBAG COMPARTMENT HAD HAIRLINE CRACKS. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE. *JS
Air bags, Apr 7, 2021
2011 CHEVROLET SILVERADO C1500. CONSUMER WRITES IN REGARD TO REPLACEMENT OF FRONTAL AIRBAGS. *AS THE CONSUMER STATED THE AIRBAG COMPARTMENT HAD HAIRLINE CRACKS. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE. *JS
Air bags, Apr 5, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SPENCE CHEVROLET BUICK GMC CADILLAC, INC. (11646 US-319, THOMASVILLE, GA 31757, (229) 516-4639) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 29, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MIKE HOVART CHEVROLET (5010 OLD EASLEY BRIDGE RD, EASLEY, SC 29642, (864) 385-7000) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 29, 2021
THIS HAS BEEN AN OPEN RECALL FOR YEARS AND SANDY SANSING CHEVY IN PENSACOLA FLORIDA HAS CONTINUED TO SAY THEY CAN'T FIX IT. WITH THE UPDATE TO THE RECALL INFORMATION IN EARLY FEBRUARY I CALLED THE DEALERSHIP AND THEY STATED THEY ORDERED THE PART BUT IT'S BACK ORDERED FOR TWO WEEKS. IT'S BEEN OVER TWO WEEKS AND NOW THEY HAVEN'T RETURNED MY CALL. I WANT MY TRUCK FIXED OR I WANT IT PURCHASED BACK. IT IS NOT SAFE FOR ANYONE TO RIDE IN MY FRONT SEAT.
Engine, Mar 21, 2021
OIL ENGINE CONSUMPTION ABOUT EVERY 1200 MILES
Air bags, Mar 21, 2021
CRACKED DASH IN 2 PLACES /COLLISION AIR BAGS RECALL
Structure, Mar 19, 2021
DASH IS CRACKING - PORTION CLOSE TO THE WINDSHIELD- JUST LIKE SOMEONE BREAKING A PIECE PEANUT BRITTLE OFF - GETTING WORSE
Electrical system, Exterior lighting, Mar 10, 2021
GOOD MORNING MY HEAD LIGHT KEEPS GOING OUT. WHEN I TOUCH THE WIRE IT GOES BACK ON TILL I HIT A BUMP. I'VE BEEN ONLINE AND MANY PEOPLE TALK ABOUT THIS PROBLEM. CAN YOU HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Mar 5, 2021
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GUARANTY CHEVROLET MOTORS, INC (711 17TH ST, SANTA ANA, CA 92701, (714) 426-9092) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Air bags, Other or unspecified, Mar 4, 2021
ENTIRE DASHBOARD CRACKING VEHICLE ALSO INVOLVED IN GM RECALL N212328760
Air bags, Mar 2, 2021
NI GOT A NOTICE ABOUT PASSENGER SIDE AIR BAG BEING DEFECTIVE AND JIM BARNARD CHEVROLET CAN'T HELP ME IN THE REPLACEMENT OF THE AIR BAG INFLATOR??? SO, HOW MANY YEARS WILL I HAVE TO WAIT TIL IT'S CORRECTED. BEING A ROAD SAFETY HAZARD, IF MY PASSENGER IS SERIOUSLY HURT, DUE TO GM NOT REPAIRING THE PROBLEM. THEN I CAN SUE GM FOR BIG BUCKS!! NOW THAT I HAVE THE PROOF OF THE DEFECTIVE AIR BAG INFLATOR.
Engine, Mar 2, 2021
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THAT CYLINDER #1 AND #7 WERE MALFUNCTIONING. THE CONTACT STATED THAT THE REMOTE START FAILED TO START THE VEHICLE AND THE TACHOMETER FLUCTUATED UP AND DOWN WHENEVER THE VEHICLE WAS STOPPED. THE VEHICLE INTERMITTENTLY LUNGED FORWARD WHILE THE VEHICLE WAS IDLING. THE CONTACT TOOK THE VEHICLE TO LEGACY MOTOR COMPANY (820 SW 21ST STREET, TOPEKA, KS 66604, (785) 438-2690) WHO STATED THAT THE CYLINDER #1 AND #7 FAILED AND NEEDED TO BE REPLACED OR THE ENGINE NEEDED TO BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY UNTIL THE ENTIRE ENGINE FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Air bags, Mar 1, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER A DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT WAS FRUSTRATED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## CHEVROLET 2011 SILVERADO ##
Air bags, Other or unspecified, Feb 24, 2021
HAVE A RECALL ON PASSENGER FRONT AIR BAG, ALSO HAVE A CRACKED DASHBOARD
Electrical system, Vehicle speed control, Service brakes, Feb 19, 2021
1 OWNER. NEVER DRIVEN ON SALTED ROADS(SOUTH LOUISIANA).LIVE 100 MILES FROM COASTLINE,NOT IN A SALTWATER ENVIRONMENT. OR DRIVEN IN WATER OTHER THAN RAIN. CRUISE CONTROL DROPPING OUT, AUTOMATIC TRANSMISSION NOT SHIFTING WHEN SUPPOSED TO. TRACTION CONTROL DROPPING OUT, SERVICE MESSAGES CYCLING IN AND OUT--TRACTION CONTROL, STABILITRAC , ANTI-LOCK BRAKES, CHECK ENGINE LIGHT, RED BRAKE LIGHT COMES ON AND OFF. SPEEDOMETER GOING CRAZY. BROUGHT VEHICLE TO GM DEALER FOR INSPECTION/REPAIR. CAUSE- INTERNAL FAILURE OF ECBM-ELECTRONIC BRAKE CONTROL MODULE, DUE TO CORROSION IN THE CONNECTOR DUE TO WATER INTRUSION. HAD TO REPLACE THE MODULE, AND THE VEHICLE CHASSIS WIRING HARNESS. TOTAL REPAIR WAS $1,830.39 FOR PARTS AND LABOR. THE DEALER REPORTED TO ME THAT THE DESIGN/INSTALLATION LOCATION OF THIS MODULE IS FLAWED, AND A FAULTY DESIGN ALLOWED MOISTURE TO GET INTO THE MODULE THRU THE CONNECTOR.WHICH ALSO RESULTED IN THE WIRING HARNESS CONNECTIONS INTO THE ECBM ALSO BECOMING CORRODED.. DEALER ALSO TOLD ME THAT THIS FAULTY DESIGN WILL EVENTUALLY BECOME A RECALL, AND FOR ME TO KEEP MY INVOICE OF THIS REPAIR, AS TO BE ABLE TO CLAIM A REIMBURSEMENT FOR THIS REPAIR.
Engine, Feb 17, 2021
I'VE HAD TO REPLACE THE ENGINE MOUNTS ON MY CHEVROLET SILVERADO 1500 TWICE, NOW I'M GETTING READY TO REPLACE FOR A THIRD TIME. THE ENGINE MOUNTS MUST HAVE A DEFECT WITH THE MATERIAL THAT ARE USED TO MAKE THEM.
Air bags, Feb 12, 2021
RECEIVED RECALL NOTICE WHEN I PULLED THE AUTO CHECK VIN REPORT FOR MY TRUCK. CALLED AUTONATION CHEVROLET - WACO TO SCHEDULE SERVICE REPAIR AND HAD IT SCHEDULED. DUE TO A SCHEDULING CONFLICT I HAD TO RESCHEDULE MY APPOINTMENT AT WHICH POINT I WAS TOLD THAT GM HAS NOT RELEASED THE INFORMATION TO FIX THIS RECALL. SO MY AIRBAG CAN EXPLODE AND KILL ME BUT GM HAS NOT REMEDY YET AND I WAS GIVEN NO TIMELINE AS TO WHEN A REMEDY WILL BE OR WILL EVER BE AVAILABLE.
Air bags, Feb 9, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JUD KUHN CHEVROLET (3740 HIGHWAY 9 E, LITTLE RIVER, SC 29566, (843) 399-4400) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.