2012 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 284 owner complaints filed for this model year. This is the 15th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2012 reports, 16 involved a crash and 5 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
Campaign 21V051000 on NHTSA.gov
Representative owner complaints: air bags
74 reports, newest first. Show all
Air bags, Mar 29, 2021
2012 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER NO LONGER OWNS THE VEHICLE, BUT STILL RECEIVES RECALL NOTICES. *JS
Air bags, Mar 24, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MEMORIAL HIGHWAY CHEVROLET OF SOMERSET (2006 N. CENTER AVE, SOMERSET, PA 15501, (814) 445-4113) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Structure, Mar 20, 2021
MY PASSENGER AIR BAG WAS REPLACED UNDER RECALL N202324210 BY PRIORITY CHEVROLET OF CHESAPEAKE VA. I WAS REQUIRED BY THE DEALERSHIP TO SIGN ACKNOWLEDGING THAT THE GM OR THE DEALERSHIP WOULD NOT TAKE RESPONSIBILITY FOR DASHBOARD CRACKING AS PART OF THE REPAIR. MY TRUCK IS LOW MILEAGE AND IN GREAT CONDITION SO I EXPECTED NO PROBLEMS. HOWEVER, THE DEALERSHIP TECHNICIAN DID CRACK MY DASHBOARD AND PREDICTABLY THE DEALERSHIP REFUSED TO TAKE ANY ACTION. I THINK IT IS UNACCEPTABLE THAT THE MANUFACTURER AND THEIR AUTHORIZED SERVICE DEPARTMENTS SHOULD BE ALLOWED TO DAMAGE CUSTOMER VEHICLES DURING RECALL REPAIRS. ALSO, WHILE MY CRACKS ARE FAIRLY SMALL, I HAVE NO IDEA WHAT INVISIBLE DAMAGE MIGHT HAVE OCCURRED. HOW CAN I BE CONFIDENT THAT THE RECALL REPAIR DID NOT CREATE MISSILE HAZARDS? IT IS COMMON TO VIEW THE DASHBOARD AS MERELY DECORATIVE BUT I AM NOW FORCED TO CONSIDER WHAT NEW HAZARDS ARE PRESENTED BY THE DASHBOARD, BOTH FROM UNSECURED MATERIAL IN A CRASH AND MISSILE HAZARDS IN THE AREA OF THE AIRBAG, THAT WERE DIRECTLY CAUSED BY A GOVERNMENT ORDERED RECALL. I BELIEVE THAT NHTSA SHOULD ORDER REPAIR OF ALL MOUNTING EQUIPMENT AND DASHBOARD COMPONENTS AS PART OF THIS AND FUTURE AIR BAG RECALLS. THANK YOU.
Air bags, Mar 18, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Air bags, Structure, Mar 4, 2021, crash
TTHIS VEHICLE WAS INVOLVED IN 3 SEPARATE ACCIDENTS, 1ST ANOTHER DRIVER PULLED OUT IN FRONT OF THE TRUCK CAUSING THE ACCIDENT; 2ND A DRIVER FELL ASLEEP WITH HIS FOOT ON THE ACCELERATOR AND REAR ENDED ME AT ABOUT 90 MPH; 3RD AN OUT STATE DRIVER REAR ENDED MY SON'S CAR WHICH WAS FORCED INTO THE REAR OF MY TRUCK. THE 3 ACCIDENTS WERE SEVERE ENOUGH THAT THERE SHOULD HAVE BEEN SOME TYPE OF AIR BAG DEPLOYMENT BUT THERE WAS NOT. I NOTIFIED GM IMMEDIATELY AFTER THE 1ST ACCIDENT ABOUT THE FAILURE OF THE AIR BAGS TO DEPLOY. I SHOULD MENTIONED THAT THE DRIVER'S SEAT BELT BROKE DUE THE HARSHNESS OF THE ACCIDENT. ALL THIS HAPPENED SEVERAL YEARS AGO BUT GM NEVER ANSWERED ME NOR TOOK ANY ACTION TO INVESTIGATE THE FAILURE OF THE AIR BAGS TO DEPLOY. TODAY, 4 MARCH, I RECEIVED A RECALL NOTICE BECAUSE AFTER ALL THESE YEARS TAKATA HAS ADMITTED THERE IS A PROBLEM WITH THE BAGS, EXCEPT THEY SAY IT IS ONLY THE PASSENGER AIR BAG. TO TELL YOU THE TRUTH I DIDN'T EVEN THINK I HAD AIR BAGS BECAUSE THEY NEVER WORKED. THE ID NUMBER FOR THIS RECALL IS 21V051. I AM HOPEFUL THAT EVEN THOUGH THESE ACCIDENTS TOOK PLACE YEARS AGO, I DON'T HAVE ACTUAL DATES BECAUSE I DIDN'T THEY WERE IMPORTANT, THAT YOU, AS THE FEDERAL AGENCY RESPONSIBLE FOR OVERSEEING THE SAFETY OF CARS USING OUR HIGHWAYS, WILL INQUIRE AS TO WHY GM FAILED TO INVESTIGATE A SAFETY COMPLAINT SUBMITTED TO THEIR CUSTOMER ASSISTANCE CENTER. HAVING SOME ADMINISTRATION KNOWLEDGE I AM SURE THERE HAS TO BE A FILE FOLDER WITH MY COMPLAINT IN IT. THANK YOU AND PLEASE HELP ME? * (RECALL RELATED INCIDENT) TS
Air bags, Mar 2, 2021
2012 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER AND MANUFACTURER DID NOT HONOR THE RECALL. THE CONSUMER WAS CHARGED A DIAGNOSTIC FEE AND FOR SERVICING THE AIRBAG. *JS
Air bags, Feb 12, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DUKE CHEVROLET BUICK GMC CADILLAC (2016 N MAIN ST, SUFFOLK, VA 23434, (757)539-8777) FOR THE RECALL REPAIR HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVER'S SIDE AIR BAG NEEDED TO BE REPLACED. THE FRONT PASSENGER'S SIDE AIR BAG WAS REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,548.
Air bags, Oct 12, 2020
THE SERVICE AIR BAG LIGHT COMES ON AFTER NOTICING THE DASH HAS A CRACK ON PASSENGER SIDE AIR BAG . THE CRACK JUST APPEARED ONE DAY AFTER CLEANING THE INSIDE OF THE VEHICLE.
Air bags, Other or unspecified, Sep 25, 2020
DASH IS CRACKED WHERE THE AIRBAG IS LOCATED AND IN THE DRIVER'S LINE OF SIGHT.
Air bags, Structure, Apr 29, 2020
MY 2012 CHEVY SILVERADO HAS STARTED CRACKING ON THE PASSENGER SIDE NEARBY THE AIR BAG AREA. THE CAR WAS PARKED IN MY PARKING LOT WHEN I REALIZED THIS CRACKING ISSUE STARTED. I AM JUST WORRIED THAT IT WILL CRACK MORE AND BE A SAFETY ISSUE IN THE FUTURE.
Air bags, Structure, Oct 1, 2019
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED UPON ENTERING HER VEHICLE. THE CONTACT STATED THAT THE CRACK STARTED FROM THE LEFT CORNER OF THE PASSENGER AIR BAG AND EXTENDED TO THE EDGE OF THE PASSENGER SIDE DEFROSTER VENT. THE CONTACT ESTIMATED THAT THE CRACK REACHED APPROXIMATELY ONE AND A HALF INCHES. THE CONTACT SPOKE WITH COAST AUTO CENTER INC (530 CHETCO AVE, BROOKINGS, OR 97415, 541-469-5321) AND WAS INFORMED THAT THEY WERE FAMILIAR WITH THE DEFECT AND STATED THAT THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST GMC REGARDING SEVERAL OTHER GMC VEHICLES. THERE WAS A POTENTIAL THAT THE CRACKS COULD CAUSE POTENTIAL SAFETY HAZARDS. THE DEALER DID NOT ASSIST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,696. *TT*JB
Air bags, Sep 10, 2019
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY BUICK GMC (LOCATED AT 1857 EDWARDS LAKE RD, BIRMINGHAM, AL 35235, 205-718-7565) WHERE IT WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Air bags, Aug 14, 2019, crash
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE OFF THE ROAD AND DOWN A GULLY BEFORE CRASHING INTO A TREE. DURING THE CRASH THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIRBAGS DID NOT DEPLOY. THE DRIVER SUSTAINED VARIOUS BODY CONTUSIONS AND BRUISES DURING THE INCIDENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Air bags, Jul 16, 2019
SERVICE AIRBAG LIGHT CAME ON WHILE DRIVING.
Air bags, May 28, 2019
B0085 CODE FAULTY LEFT FRONT SIDE IMPACT SENSOR. LEFT FRONT SIDE IMPACT SENSOR HARNESS IS OPEN OR SHORTED. LEFT FRONT SIDE IMPACT SENSOR CIRCUIT POOR ELECTRICAL CONNECTION FAULTY INFLATABLE RESTRAINT SENSING AND DIAGNOSTIC MODULE (SDM). THE WIRING HARNESS THAT GOES THROUGH THE DOOR HING BREAK APART INSIDE THE INSULATOR CAUSING THE AIRBAG SENSOR IN THE DRIVER DOOR NOT TO WORK. IT IS A VERY DANGUROUS ISSUE AND A VERY EXPENSIVE ISSUE TO HAVE FIXED. THIS SHOULD BE A RECALL ISSUED.
Electrical system, Air bags, May 10, 2019
CHEVROLET USED EXTREMELY THIN WIRES AND THE WIRING HARNESS THAT GOES THROUGH THE DOOR HING BREAK APART INSIDE THE INSULATOR CAUSING THE AIRBAG SENSOR IN THE DRIVER DOOR NOT TO WORK. OTHER PEOPLE WITH SAME TRUCK HAVE HAD SAME ISSUE. IT IS A VERY DANGUROUS ISSUE AND A VERY EXPENSIVE ISSUE TO HAVE FIXED. THIS SHOULD NOT BE HAPPENING WIRE YOU NOT BREAK INSIDE THE INSULATOR.
Air bags, Other or unspecified, Feb 9, 2019
DASHBOARD CRACK ABOVE PASSENGER AIRBAG.
Air bags, Seat belts, Aug 14, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE SEAT BELT PRETENSIONER DEPLOYED WITHOUT WARNING. AFTER THE FAILURE OCCURRED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LAFONTAINE CHEVROLET (7120 DEXTER ANN ARBOR RD, DEXTER, MI 48130, (734) 680-8850) WHERE THE CONTACT WAS INFORMED THAT MOISTURE MAY HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. *TT *JB
Air bags, Other or unspecified, Mar 27, 2018
CRACKED DASH ABOVE INSTRUMENT CLUSTER AND AT IT BAG. STARTED AT 48000 MILES. IF IN A WRECK AND AIR BAG DEPLOYS SHARDS OF DASH CAN FLY THROUGH THE AIR. THINGS CAN GET DOWN IN INSTRUMENT CLUSTER AND CAUSE A SHORT WHICH CAN LEAD TO A FIRE. VEHICLE CAN BE SITTING IN A HEATED GARAGE AND IT KEEPS GETTING WORSE
Air bags, Feb 9, 2018
THE COMMON DASH CRACK IN MY 2012 SILVERADO WITH ONLY 40K MILES. I HAD A SUNROOF INSTALLED TO LET THE HEAT OUT AND MY TRUCK IS CLEARLY STORED IN A GARAGE AND THE TRUCKS DASH STILL CRACKED. ITS SO BAD THE DASH RATTLES WHEN DRIVING AND IM WORRIED ABOUT THE QUALITY OF PLASTIC USED ON THE DASH THAT WHEN THE AIR BAG DEPLOYS, THAT THE DASH WILL TURN INTO SHARP SHARDS OF PLASTIC HEADED TOWARDS MY PASSENGERS AND I. I NEVER EXPECTED SUCK A WELL TAKEN CARE OF VEHICLE WITH SUCH LOW MILES TO HAVE A CRACKED DASH AND [XXX] SURE NOT A GM PRODUCT. TOYOTA HAD THE SAME ISSUE BUT THEY FIXED THERE ISSUE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Air bags, Dec 29, 2017
MY AIR BAD LIGHT IS ON AND MY HORN DOES NOT WORK. I CALLED GM CUSTOMER SERVICE. THEY SAID THERE WAS NO RECALLS ON MY TRUCK. SHE THEN TOLD ME I HAD TO TAKE MY TRUCK IN TO SEE IF IT HAS A RECALL. I ASK HER WHICH IS IT, IS THERE A RECALL OR NOT? SHE SAID NO RECALL BUT I HAD TO GO INTO SERVICE TO SEE IF THERE IS A RECALL. THERE EITHER IS IT ISN'T. I FEEL GM IS TRYING TO COVER THIER BUTTS. SEEMS TO ME THAT THEY KNOW OF A PROBLEM BUT DON'T WANT TO GO PUBLIC WITH IT. I'M A 100% DISABLED VETERAN. I PURCHASED THIS VEHICLE BRAND NEW 5 YEARS AGO, I ONLY HAVE 55K MILES ON MY TRUCK. I CAN'T AFFORD TO PAY FOR A PROBLEM WITH MY TRUCK ESPECIALLY IF GM KNOWS ABOUT IT BUT REFUSES TO OWN UP TO THIER MISTAKE.
Air bags, Nov 19, 2017
WHEN VEHICLE IS IN MOTION 5 PMH AIRBAG ON DRIVER SIDE BECOMES HOT N COOLS OFF WHEN WHEN VEHICLE IS TURNED OFF, CAN YOU FIX THIS ISSUE, IT'S DOESN'T SHOW THAT IT'S RECALL BUT I FEEL UN SAFE TO DRIVE IT, MY DEALER SAYS IT'S NOT ON YOUR RECALL LIST, PLS ADVISE ME THEY TOLD ME IT'S A MANUFACTURERS PROBLEM.
Exterior lighting, Air bags, Oct 26, 2017
THE AIRBAG LIGHT IS ALWAYS ON AND IT BLINKS ON AND OFF EVERY TIME THE CAR IS TURN ON IN MOTION AND AIRBAG LIGHT STAYS ON UNTIL IT'S PARK
Air bags, Other or unspecified, Aug 8, 2017
CRACKED DASHBOARD AT PASSENGER AIRBAG CAUSING A POTENTIAL AIRBAG DEPLOYMENT ISSUE. I NOTICED THIS WHILE CLEANING SAID DASHBOARD. NO ITEMS WERE EVER STORED ON THE DASHBOARD. DEALERSHIP QUOTES $1250 TO REPAIR SAME.
Air bags, Other or unspecified, Electronic stability control (ESC), Jul 13, 2017
STABILITRAC LIGHT, TRACTION CONTROL AND ALSO CRACKED DASH BOARD RIGHT BY PASSENGER AIRBAG. DASH CRACKED 2 WEEKS AFTER I BOUGHT TRUCK